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"Great location and very comfy room"Reviewed by a Hotels.com guest on Feb 6, 2012
The hotel is right beside the Hancock tower and that's a big plus if you want to visit the observatory early in the morning. The room was big, confortable and well manteined. I really enjoyed the big shower and brewed my own coffee in the morning (there was a coffee maker available). Getting to the airport is easy via CAT (train). Just walk 2 minutes and get the red line to Jackson where you switch for the blu line. Only 2,25 dollars. Would recommend.
"Clean and Spacious"Reviewed by Ashish of "Bahrain" on Feb 1, 2012
Clean and Spacious hotel. Stayed only overnight during a business trip but the staff was very welcoming and helpful. The only small minus was that like most of the other Hyatt's this hotel did not have a portable weighing scale to weigh my bags before my international flight out of US.
Reviewed by a Hotels.com guest on Jan 23, 2012
This guest did not leave a comment.
"Comfort Suites OHare - great place good"Reviewed by Delynn of "Tennessee" on Jan 13, 2012
clean lobby fine room very helpful staff great food and reasonable prices in lounge good breakfast 10 min shuttle to airport - runs on the hour and half hour would stay again
"Embassy Suites Chicago - Schaumburg - Woodfield"Reviewed by a Hotels.com guest on Jan 9, 2012
The hotel staff were friendly and very accomodating, and the room and beds very comfortable. Our stay was very pleasurable. Item of Note: The hotel had only 1 washer and 1 dryer for guests to use. Both are outdated, but get the job done.
Location
This all-suite hotel is located in the heart of the Magnificent Mile in the River North neighborhood and is surrounded by world-class shopping, dining and entertainment. The Omni Chicago is one of Travel and Leisure's 500 List of World's Best Hotels for 2010.
Amenities
The hotel features an indoor pool and hot tub, two outdoor sundecks, 24-hour business center, wireless internet access and 24-hour room service. Same day laundry and spa services are also available.
Guest Rooms
Suites are 400 square feet with separated living and bedroom space. The living room has two chairs and ottoman, 37-inch plasma flat-screen TV, oversized work desk with phone and wireless internet access. There is a second TV in bedroom, marble bathroom with granite countertops and wet bar.
Spa services are available through Windy City Massage.
676 Restaurant and Bar serves contemporary American fare and is open daily for breakfast, lunch and dinner. The restaurant has spectacular views of downtown Chicago from the hotel's fourth floor.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Spa services available in-house are provided by Windy City Massage.
676 Restaurant - American brasserie with open kitchen. Expansive views of Michigan Avenue. Award-winning chef offers seasonal menus with fresh and organic ingredients. Open seven days a week; breakfast, lunch and dinner served. Dinner reservations recommended.676 Bar - Open layout with two flat-screen TVs, tables, and bar seating. Open daily. Light fare and full drink selection features an extensive martini menu, fine wines, and signature cocktails.
Hotel amenities include a 39-foot, heated indoor pool surrounded by marble walls, and spa tub. This property also offers two sundecks with city views and a fitness room with free weights and one dozen cardio machines. The fitness center is open from 5 a.m. to 10:30 p.m. daily. Guests also can exercise in their rooms with the hotel's Get Fit Kit, containing a floor mat, elastic bands, and two dumbbells. A variety of recreational opportunities are available a few blocks away at Lake Michigan and the Lakefront park. During summer, lifeguards are on duty at Oak Street Beach, less than a half-mile from the hotel. Beach volleyball courts are available for rental or pick-up games. The Lakefront path, which extends north and south for 18.5 miles, is open to bicyclists, joggers, walkers, and in-line skaters. Bicycles and in-line skates can be rented at several beachfront locations, and the hotel has jogging maps.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"The Omni Chicago Hotel"
Had a four night stay in the Omni and it was great. Hotel was excellent and close to all tourist attractions - North Michegan Ave on doorstep. Rooms are big and spacious and very clean.Would recommend hotel and wouldn't hesitate to go there again.
"OMNI - MAGNIFICENT MILE - CHICAGO"
The management and staff (top to bottom) at this hotel is extraordinary and the service is off the chart. They really make a difference and staying at this hotel is a real pleasure.
"Omni in January 2012"
This was my second time at the Omni, the staff was very friendly, the hotel was great. It is conveniently located to many areas nearby. Great restaurants, clubs, shopping and attractions all within a close range. The only thing I would improve on was I wish they had free Wi-Fi, because with the tall buildings in Chicago, the cellular reception and Wi-fi […] is not good. To get Wi-fi you had to pay extra per day. Be sure to have the breakfast buffet, its awesome!!!! I would definately stay there again. Read more
This guest did not leave a comment.
"Omni Chicago, Michigan ave."
it was a very nice stay, and i was satisfied with nearly all services and accomodations; however, the bed was not as comfortable as i would have expected from this quality hotel. other than that, i was very satisfied and would stay here again.
This was a very pleasant stay. Hotel staff were wonderful, location was great, rooms were very spacious and up to date. Only complaint is the meals, and drinks were on the high side.
This guest did not leave a comment.
"Munichtraveler"
Hotel very conveniently located for magnificent mile shopping and restaurants. Nice swimming pool and fitness center. Parking was $52 per night, too much. I found a garage five blocks from the hotel that was $23 per night. Only disappointment was the bedroom tv. In this type hotel a 1990 tube tv is really not acceptable.
"Top notch staff"
Everything I expected from a hotel of this caliber. Clean and up to date rooms, beautiful corner suite view, and the staff was exceptional, treat them right!
"Omni Chicago - Fine, for what it is"
Stayed at the Omni on New Years Eve because it was just blocks from the place we were celebrating. It's not our usual, weekend in the city hotel, but it served the purpose well. I have absolutely no complaints about the Hotel. If I were traveling on business, I would have been more than happy with the size and comfort of the room, the friendliness […] of the staff, etc. They do an excellent job with all of the basic "blocking and tackling" aspects. OK, maybe I have one minor complaint. The Omni makes you pay extra to access the wi-fi network. Really? in 2012? Wasn't an issue for a one night stay, but it would have been annoying if we'd been there longer. Over all, though, if you are a business traveller, I would say, absolutely, stay at the Omni. Good value. Nice people. Great location. BUT It's just kind of a boring space. Very cookie cutter, corporate design. If you are a leisure traveller, there are any number of boutique luxury hotels in the neighborhood that offer a similarly high-end experience, but with an infinitely more interesting feel. (Oh, and most of them don't make you pay to access their w-fi network.) Read more
"OMNI - CHICAGO"
The service at this hotel is off the chart. A most pleasant place to stay.
"Very satisfied!"
To check-in, you will need to take the elevator to the 3rd floor. To get to your room, you will need to proceed to take the elevator to the 3rd floor, then go to another set of elevators around the corner to get to your floor. Although no big deal, it was sort of inconvenient. The rooms are nice. Flat screen in the living room but not in the bedroom […] (a tube TV instead which you cannot turn left or right - the TV is not centered in front of the bed, and instead located in a corner) - unsure if other rooms are like this. The staff are very courteous and helpful. Great location - Apple and Niketown are directly across the street, as well as many other great stores. 7-Eleven and Walgreens are within 2 blocks. (CTA) train (Chicago station) is also within 2 blocks. I would definetely stay here again..... Read more
"Great location and that is all."
The location is really great, but the hotel room is too small, the pool is a joke - too little. Don't believe the photos. The jacuzzi was out of service even with the website advertising.
"Very Pleased"
I stayed here during Christmas time with my family while on vacation. We loved the hotel and had a great time shopping on the Magnificent Mile nearby.
"Omni Chicago"
This hotel was within walking distance of everything downtown! Parking was cheap and right across the street from hotel. Staff was friendly and helpful. Will stay here again!
This guest did not leave a comment.
"OMNI - MAGNIFICENT MILE - CHICAGO"
Before retirement, I traveled about two weeks during the month and stayed at just about every high end hotel. Never have I experienced better service or a staff that was more friendly, accomodating and well trained. They were truly impressive and I would not think of staying at another hotel in Chicago because of their extraordinary service.
This guest did not leave a comment.
"Chicago"
From start to finish, a great hotel. Wonderful location. The room layout is great for a couple and we felt right at home. Cost for valet parking seems high, but it is Chicago.
"Don't expect an early check in"
I stayed at Omni with my husband and 18 month old daughter. I called ahead to request early check in so she could get her afternoon nap in. When we arrived at noon (the time we were told our early check in would be) they said it wasn't ready but should be shortly. Two and a half hours later our room was finally ready. I was shocked they couldn't be […] more accomodating for families with small children, especially for the money we paid for the room. Also, service men in the halfway were very loud and woke our daughter up several times. Pretty surprised at the level of service for what is supposed to be such a great hotel. Read more
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"great location, room okay"
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Booked this hotel for 10 women for a 50th Birthday Celebration and the place was a perfect location to anything and everything and just a cab ride away to other sites and shopping.
This guest did not leave a comment.
"Omni Hotel Chicago"
Our room was nice, spacious and clean! It was a great location for us as we were able to walk to most places we wanted to go. The staff was helpful and friendly.
This guest did not leave a comment.
"One of the best rooms I have ever stayed in!"
Great hotel and excellent service. Will definitely stay here again. It was a bummer the hot tub wasn't working. And the pool is not big deal. Workout room is huge. Hotel bar isn't great and drinks are so good either for the price. But, the service at this hotel could not be beat. All the employees were amazing!
"Perfect location"
My wife and i stayed here over this past labor day weekend and thoroughly enjoyed the convience of this hotels location. The service was good as well. We would definitely recommend this hotel.
This guest did not leave a comment.
"Great hotel in a fantastic location"
Our family of two adults and three kids stayed for two weeks for our family summer holiday. The position was great and right in the middle of everything. The staff were very helpful and friendly, the food was excellent and we enjoyed our stay there very much. The room was light and airy and the bar and restaurant welcoming. We would stay at an Omni […] hotel again. Read more
"Omni Hotel - Great Location"
This hotel was at the center of everything. We walked everywhere. We were actually there on our honeymoon. They said they upgraded our room when we got there which meant we got a corner room. This was actually not that great because there was a public patio all the way around the room so we had people sitting right next to our windows most of the time […] and they could see into our room if we didn't close the curtains. Other than the room "upgrade" they didn't offer to do anything special to help us celebrate our honeymoon. Overall the hotel was decent but the higher price is probably because of the location, not the room and amenities. Read more
"Omni Hotel - Michigan Avenue"
We enjoyed our stay at the Omni in Chicago. It is located on Michigan Avenue, in the heart of all the shopping. There is an excellent menu at the hotel to grab breakfast, etc. Also, the staff was extremely friendly & knowledgeable. Of note, parking is $52/night. You could find cheaper parking in a nearby garage if you so chose. Our room was fine, but […] could have used a little extra care by the housekeeping staff: an old battery & bottle cap were on the carpet when we arrived, dead bugs in the window sill and the bathroom was a little less than tidy. Nothing we couldn't deal with, but made us raise an eyebrow for the amount of money we were paying. Overall, our stay was fine. Next time though, we'll probably shop around for something else. Read more
"Omni Chicago-Michigan Ave."
great location for attractions, restaurants and shopping. Hotel had great service, when you ask for something they where right on it.
This guest did not leave a comment.
"Great location with a luxurious feel"
The hotel is located in a great location on Michigan Avenue. Since the entrance is not directly on Michigan Avenue, it feels less chaotic. Great service and personal attention. Turn down service is a great touch and bathroom toiletries give the hotel a luxurious feel. Bed was a bit uncomfortable. Even though my room was next to the elevator, the room […] was very quiet. Only inconvenience is having to take two elevators to get to the guest room floors. Read more
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"Top of the line service in perfect location!"
We were a pretty high-maintenance family this weekend but Hotel staff didn't miss a beat. They were willing to do whatever it took to accomodate us. The Omni absorbs guests very well. Found out that Hotel was booked solid this weekend but never felt over-crowded. We've stayed at a few different hotels downtown but have finally found our home away from […] home! Read more
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"Omni Chicago"
The location was excellent 3 blocks from the subway. The check in process was easy, we could walk to many venues. The room was a semi-suite - it was kept very clean. the hotel breakfast was enough food to hold you to dinner. Based on the Chicago Omni - I will stay at an Omni whenever I travel
This hotel was clean, comfortable and in a great location for most leisure activities in downtown Chicago. The only disapointment we had was breakfast. The hotel offers either a buffet or off the menu. Two of my children went with the buffet and the rest of us ordered off the menu. It took 45 minutes to get an omelet, a bowl of cereal and a bowl of […] berries; and I sent the omelet back because it was cold. I thought breakfast was overpriced. The resturant manager was responsive to our complaints. I would stay in this hotel again but I would recommend eating breakfast at a different location. Read more
"OMNI HOTEL CHICAGO"
Great location. Walking didtance to shopping, river tour and pier. Lots of really good restaurants close by. The hotel staff are friendly and helpful.
"No Complaints Here!"
Perfect! Above and beyond our expectations!
"Omni Hotel Chicago"
Wonderful Stay and Wonderful Location. I would defintely stay at the Omni again
Omni Hotel on Michigan Ave in Chcago GREAT PLACE to stay. The staff were friendly and helpful. My room was clean and comfortable. Location was awesome, right on Michigan Ave within walking distance to shopping, restaurants, and sightseeing tours. We had a great time. Would definitely stay there again.
"Chicago huge city lots walking- hot tub is broken"
We was disappointed that the hot tub in the fitness area was not working. We figured that a hotel as expensive as this one to stay at would have everything working properly. Chicago is a huge town with a lot ot see, which involed a lot of walking. The hot tub would have been nice to relax those pains away in.
This guest did not leave a comment.
"Service With A Smile!"
This was our first visit to Chicago. The location of this hotel is perfect. It's close to everything - restaurants, shopping, attractions you name it. My wife and I celebrated our third anniversary. We even received a bottle of champagne and chocolate covered strawberries in our room. Now that's service! Thank you to all the staff that made our stay […] at the Omni unforgettable. I highly recommend signing up for the Select Guest Program. Free WiFi and morning beverage! Read more
"Chicago Omni"
Excellent location. Convenient to public transportation or taxi. Minutes of bus ride to get to the loop.Close to Water Tower & John Hancock Center. If you don't want to pay for $10.00 a bottle hotel water, you can get your own water /snacks about 2 blocks from the hotel at Walgreens. The hotel front desk personnel are very helpful and friendly except […] one guy his name starts with Car----. he has a little attitude. The front desk guy with Dark hair good looking is super nice , knowledgeable about the hotel policy & helpful. Make sure when you check in your room you see there's a big bottle of water sitting on the counter. Otherwise, when you check out you will see it on your bill. In my case, I think the guest before me used the water and the maid forgot to replenish it and they charged me for it. They also charged me for a long distance call for $3.00. I told them I have a cell phone and didn't have to use the hotel phone. I was lucky enough the nice front desk lady named (Saf----) have the charge removed without question. Overall it's a very nice and spacious hotel except they may have to soon replace the carpet. I will definitely stay again at Omni. I had a great experience at the Philadelphia Omni last year and that's why I chose Omni Chicago to stay this year. Read more
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