"close to graduation ceremony"
front desk staff was exceptional, very friendly and helpfulGenuine Hotels.com guest review
Enjoyed a GREAT 2 night stay. Staff is very professional and helpful. Breakfast was delicious and the room was clean and comfortable. Keep up the great work!Genuine Hotels.com guest review
"Close to Perfect"
The hotel itself & the room was very nice, clean, & comfortable. The only thing that we took issue with was the lack of trash cans in the room. There should have been one in the room as well as the bathroom. Also, a refrigerator & microwave are needed in the rooms.Genuine Hotels.com guest review
"Very clean, Good service, but poor food"
The room was clean and comfortable. The hotel staff was very friendly and asked a couple different times how our stay was going. Overall a very good experience, I'd stay there again for sure. The only negative was that the breakfast area was very small, wasn't staffed very well, and the food was mediocre to poor. Took awhile to wait in line to get breakfast, […] and the area was very cramped and unkempt. Everything else about our stay was excellent, though. Read moreGenuine Hotels.com guest review
The room was immaculate! It was probably the nicest room I have stayed in a long time. The entire visit was terrific and the staff was awesome. My boys LOVED the breakfast and workout room.Genuine Expedia guest review
Nicely remodeled hotel. Room same size as most small hotel/motels. Comfy bed. Good breakfast.Genuine Hotels.com guest review
The room was good but unfortunately I got stuck with a room that had a joining room (#151). Can't figure out how I got this room since the hotel was not full?. The couple in the joining room (for some reason) needed the TV at a very high volume. It felt like the TV was in my room! They final turned the TV off and went to sleep at 1:42am!! It seems like […] a nice Hotel but the choice of rooms they gave me will make me question if I stay there again. Read moreGenuine Hotels.com guest review
The staff was very friendly and most helpful. The food was very good for breakfast.Genuine Hotels.com guest review
"One Night in Beachwwood"
Easy one night, immediately off the expressway, south of Cleveland. A short 20 min drive into the city. Pleasant staff, several resturants in the immediate area. A great stay.Genuine Expedia guest review
"wall too thin, noisy neighbor"
The hotel is nice, the negative thing is that the walls can't block any noise and we had noisy neighbors. Around 11pm, some people checked into the room next door, and they were watching TV. We could hear their talking and TV sound was pretty loud. We knocked on the door for them to be a little quiet, and they started cussing. We ended up having to […] get up, gather all the stuff and switch to another room. Read moreGenuine Hotels.com guest review
Excellent - almost new - hotel. We had a little difficulty finding it, since it is tucked a little out of the way. The drive is right behind the Shell station right after you turn off Chagrin. (I think that is correct.)Genuine Hotels.com guest review
I was visiting my girlfriend for the weekend. I've stayed here before and I really like this hotel.Genuine Expedia guest review
I stayed for a night on a business trip and it was great. The room was a perfect size and so comfortable. It was great that they had Wi-fi and immediately gave you all of the information when I arrived. There was a great spread for breakfast in the morning as well. I would absolutely stay again.Genuine Hotels.com guest review
Improvement could be made with the quality of the breakfast food.Genuine Hotels.com guest review
Everything was great: clean; friendly staff; GOOD breakfast. Other than... there was confusion with the keycard to the room. I was assigned one room and before arriving they had changed my room and forgot to change the keycard, therefore it didn't work and I had to return to the lobby carting ALL my baggage :-( On my 2nd night stay I requested a late […] check out for the following day. When I returned from my morning meeting, they had turned off my keycard and downstairs I had to go again... Otherwise, I would recommend this hotel. Read moreGenuine Hotels.com guest review
"First Visit to Cleveland"
My daughter and I traveled to Cleveland to see a new doctor. This was our first time to use Hotel.com and we're very pleased. Our hotel was very nice, just at described in the listing. Our room was very clean, the beds were fantastic. The staff was very nice. Breakfast was better than OK, but we ate later in the morning when they were getting ready […] to close the breakfast room. We will definitely use this property again, even though it's not the closest hotel to the Cleveland Clinic. And we'll be using Hotel.com for our next trip. Read moreGenuine Hotels.com guest review
The staff was very friendly. The room was very clean and I was able to get a much needed nights rest. Was a little late for work.. But well worth it. Would definitely stay there again.Genuine Expedia guest review
"Nice clean hotel, comfortable stay"
Very happy with this hotel. We stayed for 2 nights. Clean and comfortable room. Clean bathroom. Excellent breakfast saved time in the morning. Free WiFi was helpful. Very convenient location close to Cleveland and Case Western University. Very scenic drive to Case Western. Highly recommend this hotel.Genuine Expedia guest review
I thought the front desk staff was very friendly, outgoing and funny.Genuine Hotels.com guest review
"Good hotel and good value"
Good breakfast, very nice rooms, quiet, but if you're a light sleeper, ask to be on the side away from the highway. No microwave or fridge, not exciting, but good location and good choice when you're traveling.Genuine Expedia guest review
"Very, very disappointing"
When I entered the room I noticed that the upholstered chair in the room had the cushion leaned up against the chair and was wet has was the bottom of chair. I called the front desk as it was 11 pm when I checked in and they told me there was no other room for me. Too late to find another room I stayed. The next morning when I went into the bathroom […] I noticed that the sink was unclean with dark brown streaks leading from rim to outlet, looked like and smelled like coffee. When I went to take a shower I noticed that there was a used bar of soap in shower. Needless to say I did not use the shower or sink. When I spoke to management the next morning, Mike, told me it was a room that was not suppose to be used. I have pictures to back up what I found in room and showed them to the manager, he apologized but I still had to go find another hotel to clean up and get ready for my meeting that day. Read moreGenuine Hotels.com guest review
"Convenient to Highway"
Quiet room, slept comfortably and well, great breakfast!Genuine Hotels.com guest review
"Good price for upscale area."
We chose this hotel because of its price and ease of access to Cleveland Clinic without having to fight rush hour traffic. Comfortable beds. Typical free breakfast for this chain. Wish there was a swimming pool and the tub/shower was not so slippery.Genuine Hotels.com guest review
"Very good hotel"
No complaints at all. The room was large and clean, beds were comfortable and fresh and the breakfast was very good.Genuine Hotels.com guest review
I should have gotten 2 queen size beds. Instead, I got 2 full size beds. When asked why, I was told that they the hotel only have full and king size beds. Housekeeping woke me up every morning at 9 am wanting to know if I needed my room clean. This was also brought to the management's attention and the manager told me it was routine hotel policy. Housekeeping […] also did a terrible job at replacing the used towels. They were not neatly folded and put in place. I will not use this hotel again. Read moreGenuine Hotels.com guest review
"Easy access to Cleveland Clinic and shopping"
Hotel from the outside looks dated. Inside has been remodeled. Rooms were clean and beds are very comfortable. The staff are friendly and helpful. The breakfast food is tasty along with there being a good variety. The staff are very attentive to making sure food is replenished throughout the dining period for the breakfast. The heating system worked […] well in the room. You can choose to run the fan continuously if desired. The hotel was very quiet the nights we stayed. The hotel is close to the Cleveland Clinic along with being close to many dining and shopping options. Read moreGenuine Expedia guest review
"One night get away with friends."
We enjoyed our night. There is easy access to the highway. Room was clean. Staff was friendly and helpful. Breakfast was just right. Everything met our expectations. Would definitely stay at this property again.Genuine Expedia guest review
"Close to friends home."
The staf were friendly. I enjoyed my stay.Genuine Hotels.com guest review
"Great value and comfort"
Very clean rooms, plush beds. Close to two really nice malls, restaurants and near many businesses. Conveniently located right off the highway, however our room was on the opposite side of the building. There was no typical highway noise. Pleasant staff and very ample hot and cold breakfast.Genuine Expedia guest review
"Clean & friendly!"
This is the kind of Hotel the others might want to try and emulate. Only inconvenience I found was the drink machine was sold out of everything but Coke. Other than that, friendly at the counter, rooms very clean and breakfast was very decent. I had a pleasant experience and would certainly recommend this hotel to anyone. I don’t mind leaving good feedback […] where deserved. This hotel has my vote! Read moreGenuine Hotels.com guest review
"Nice inexpensive place on the East Side"
Staff is very friendly, complimentary breakfast, close to I-271.Genuine Hotels.com guest review
"Nice and comfy"
This hotel was great. The front desk was very friendly. The breakfast was good and the kitchen staff very helpful. Nice hotel.Genuine Hotels.com guest review
"close to everything and highway"
The staff was very friendly, and professional. The room and bathroom were very clean and the beds and pillows very comfortable. Was a great place for the right price.Genuine Expedia guest review
"Very nice hotel."
Clean, comfortable and close to many attractions, restaurants and shopping. The hotel in located in a great area. The continental breakfast was great! We were very happy with our stay.Genuine Expedia guest review
"It wasn't too bad at all."
I honestly didn't expect too much from the place, but I have to admit that I really have a pleasant stay. I didn't interact with the staff very often, but the place was calm, quiet, and generally pretty low-key. The bathroom and the beds were clean, which is really all that matters to me.Genuine Expedia guest review
I came from Columbus and I didn't wanna stay with family so I stayed there for a night and it was pleasing. Just went to get rest and handle a few things and I was able to do that there!!Genuine Hotels.com guest review
"Very clean, easy check in. The staff was nice."
Very clean, easy check in. The staff was nice. Breakfast could have been later for the weekend. But not a big deal. Best hotel we have stayed in for a while.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your feedback. Guest service is our number one priority! Please stay with us again if you are in the Beachwood area. Cindy-GM
I had comfortable night slept well room was clean.Genuine Expedia guest review
I stayed here for one night and it was wonderful. The staff was very nice and my room was very clean. It was very nice! I would stay here again for sure!Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Hello Christina. We really appreciate your comments and I look forward to sharing them with our staff! Cindy-GM
"Nicely remodeled hotel. Center in perfect location"
Breakfast was awesome, the hotel staff was friendly, and the price was worth it. I really feel like I got my moneys worth. I hope the other Clarion hotels are like this one.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you, Tish. We work hard to be friendly, clean and affordable. I am sure you will find that at other Clarion's as well. Please stay with us again! Cindy-GM
Easy access to highways, shopping, dining and attractions. Hotel was comfortable and quiet. Beds were very comfortable. Complimentary breakfast was good with many choices. Only complaint was the high toilet. I would recommend.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments, Tony. We look forward to seeing you in the future! Cindy-GM
"Great room but......"
The room, location and service were great but.....two incidents that happened upset me. First after going out shopping and getting dinner to eat in the room, we get back only to be locked out of our room! Then find out that we have to wait for maintenance which ended taking over a hour to resolve the problem. We still decided to stay an extra night. […] Well the next day the toilet stop flushing!! We were leaving out for the evening when I told the front desk clerk about it and by the time we got back the toilet was fixed. Even with all that I think I would stay again. Maybe it was just the luck of draw for us at the time. I will say that I was very upset that it took over a hour before someone thought to offer us another room as we sat in the lobby eating our dinner with all of our shopping bags waiting to get back in our room. Oh well. Read moreGenuine Hotels.com guest review
Good location from expressway-easy on and off.Genuine Hotels.com guest review
"Clean and comfortable"
The hotel was clean and staff was helpful and pleasant. It was a very affordable and conveniently located.Genuine Expedia guest review
"Nice hotel. Easy to find."
The beds were very comfortable, the shower was great, and the breakfast was wonderful. The cook made my waffle and brought it to my table. If I have to go to Cleveland again in that area, this hotel is my first choice.Genuine Expedia guest review
A lot better then most hotels. Very clean. Very easy to find. Was greeted with a smile also staff was very friendly. Hotel smelled good also. Bed was very comfyGenuine Expedia guest review
I had a nice stay, the staff was friendly and competent. I will say this, the lowest score I gave was for the convenience. I lliked the hotel overall it was cool to get to ONCE you figured out how to get to it. I had a tough time figuring out where it was when I came off the exit, adn once I figured out where it was I had to turn around a couple of […] times to get to it, and I am usually really really good with directions. Other than that it was fine. Read moreGenuine Hotels.com guest review
Not bad. Confortable. Lots of construction around the building. Just off the highway so its perfect. I would not go there on vacation but when i am in the city on business, its perfectly fine. The included breakfast is actually eggs, bacon, waffle ect... Pretty goodGenuine Hotels.com guest review
"Just what I needed"
I just needed a place to stay for the night and this hotel fit the bill perfectly! It was a tad hard to find the entrance because of the remodeling, but there is a small sign directing you to the hotel. The lady that checked me in was super friendly, greeted me with a smile and just overall awesome! The same can be said of the gentleman that was working […] at the front desk the next morning! You guys were great! Read moreGenuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments regarding your recent stay with us. Your feedback will be shared with our staff. Please come back again! Cindy-GM
Very nice stay. All staff very pleasant, especially the server at breakfast.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for the wonderful comment! I will share this with our breakfast staff. Please visit us again! Cindy-GM
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