"close to everything and highway"
The staff was very friendly, and professional. The room and bathroom were very clean and the beds and pillows very comfortable. Was a great place for the right price.Genuine Expedia guest review
"Very nice hotel."
Clean, comfortable and close to many attractions, restaurants and shopping. The hotel in located in a great area. The continental breakfast was great! We were very happy with our stay.Genuine Expedia guest review
"It wasn't too bad at all."
I honestly didn't expect too much from the place, but I have to admit that I really have a pleasant stay. I didn't interact with the staff very often, but the place was calm, quiet, and generally pretty low-key. The bathroom and the beds were clean, which is really all that matters to me.Genuine Expedia guest review
I came from Columbus and I didn't wanna stay with family so I stayed there for a night and it was pleasing. Just went to get rest and handle a few things and I was able to do that there!!Genuine Hotels.com guest review
"Very clean, easy check in. The staff was nice."
Very clean, easy check in. The staff was nice. Breakfast could have been later for the weekend. But not a big deal. Best hotel we have stayed in for a while.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your feedback. Guest service is our number one priority! Please stay with us again if you are in the Beachwood area. Cindy-GM
I had comfortable night slept well room was clean.Genuine Expedia guest review
I stayed here for one night and it was wonderful. The staff was very nice and my room was very clean. It was very nice! I would stay here again for sure!Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Hello Christina. We really appreciate your comments and I look forward to sharing them with our staff! Cindy-GM
"Nicely remodeled hotel. Center in perfect location"
Breakfast was awesome, the hotel staff was friendly, and the price was worth it. I really feel like I got my moneys worth. I hope the other Clarion hotels are like this one.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you, Tish. We work hard to be friendly, clean and affordable. I am sure you will find that at other Clarion's as well. Please stay with us again! Cindy-GM
Easy access to highways, shopping, dining and attractions. Hotel was comfortable and quiet. Beds were very comfortable. Complimentary breakfast was good with many choices. Only complaint was the high toilet. I would recommend.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments, Tony. We look forward to seeing you in the future! Cindy-GM
"Great room but......"
The room, location and service were great but.....two incidents that happened upset me. First after going out shopping and getting dinner to eat in the room, we get back only to be locked out of our room! Then find out that we have to wait for maintenance which ended taking over a hour to resolve the problem. We still decided to stay an extra night. […] Well the next day the toilet stop flushing!! We were leaving out for the evening when I told the front desk clerk about it and by the time we got back the toilet was fixed. Even with all that I think I would stay again. Maybe it was just the luck of draw for us at the time. I will say that I was very upset that it took over a hour before someone thought to offer us another room as we sat in the lobby eating our dinner with all of our shopping bags waiting to get back in our room. Oh well. Read moreGenuine Hotels.com guest review
Good location from expressway-easy on and off.Genuine Hotels.com guest review
"Clean and comfortable"
The hotel was clean and staff was helpful and pleasant. It was a very affordable and conveniently located.Genuine Expedia guest review
"Nice hotel. Easy to find."
The beds were very comfortable, the shower was great, and the breakfast was wonderful. The cook made my waffle and brought it to my table. If I have to go to Cleveland again in that area, this hotel is my first choice.Genuine Expedia guest review
A lot better then most hotels. Very clean. Very easy to find. Was greeted with a smile also staff was very friendly. Hotel smelled good also. Bed was very comfyGenuine Expedia guest review
I had a nice stay, the staff was friendly and competent. I will say this, the lowest score I gave was for the convenience. I lliked the hotel overall it was cool to get to ONCE you figured out how to get to it. I had a tough time figuring out where it was when I came off the exit, adn once I figured out where it was I had to turn around a couple of […] times to get to it, and I am usually really really good with directions. Other than that it was fine. Read moreGenuine Hotels.com guest review
Not bad. Confortable. Lots of construction around the building. Just off the highway so its perfect. I would not go there on vacation but when i am in the city on business, its perfectly fine. The included breakfast is actually eggs, bacon, waffle ect... Pretty goodGenuine Hotels.com guest review
"Just what I needed"
I just needed a place to stay for the night and this hotel fit the bill perfectly! It was a tad hard to find the entrance because of the remodeling, but there is a small sign directing you to the hotel. The lady that checked me in was super friendly, greeted me with a smile and just overall awesome! The same can be said of the gentleman that was working […] at the front desk the next morning! You guys were great! Read moreGenuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments regarding your recent stay with us. Your feedback will be shared with our staff. Please come back again! Cindy-GM
Very nice stay. All staff very pleasant, especially the server at breakfast.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for the wonderful comment! I will share this with our breakfast staff. Please visit us again! Cindy-GM
"Fit the bill"
For the intended purpose of a simple two night stay in Cleveland, this economical hotel fit-the-bill.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your review. We strive to be clean, comfortable and affordable. Hopefully you enjoyed our complimentary breakfast as well! Cindy-GM
"Great staff, nice breakfast, very clean"
Front desk and cleaning staff were very accommodating. My room did not have a microwave and they hooked me up with one at no charge. We wanted late checkout on the last day and it was no problem. One of the cleanest hotels we've stayed at in quite some time. Only thing I would change is that I would have liked a little larger room. We stayed in a King […] room and it was just a bit tight. Read moreGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your comments! We are very glad that our staff took care of your needs by getting you a microwave. Thank you for noting the cleanliness of our Hotel as well. We work hard to ensure our guests are getting the cleanest room, the friendliest service and the best value! Please stay with us again! Cindy-GM
"breakfast and night desk clerk"
The lady who takes care of the breakfast is just the sweetest, nicest, most helpful person I have met in a hotel. She went out of her way to be helpful to every person in the dining room and her food was great. You need more people like her. The night desk man was very friendly and nice which was appreciated after a long drive. The room was fine, just […] average, but the people were wonderful. Read moreGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your kind comments about our breakfast staff and our front desk staff! We are very proud of our service, our cleanliness and the value we can extend to our guests so that over-payment is not an option. Please stay with us again! Cindy-GM
"Great place to stay"
The staff was very helpful and friendly. I would especially like to commend Elizabeth Kvet for her kindness during my stay.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Hello Ellen! Thank you for your positive comments about our Sales Person, Elizabeth. We take great pride in bringing people aboard who value hospitality and extend it to our guests! Cindy-GM
Friendly staff, clean renovated rooms, very good breakfast. Very very nice for the price! Next hotel booking - only this one.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank You so much for your review! We love our guests, and hope to see you again soon! Cindy/GM
"I'll be back!"
It seemed a little outdated but the rooms and bathrooms were very clean. The breakfast was the best continental breakfast I've had - BUT it needed chocolate milk!! Affordable, clean and close to John Carroll - we will be back!Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments...Due to the bitter Cleveland weather at the moment, we have HOT CHOCOLATE now! :) Cindy-GM
Only issues for me was the curtain wouldn't close completely, but I was on the 2 and floor at least. And the sink wouldn't hold water since the plug was busted.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Hello Aaron. Thank you for your comments regarding your room. We were able to locate the room you were in, and the problems are solved. Please say hello next time you stay with us! Cindy-GM
"Nice hotel and stAFF"
EVERYONE VERY FRIENDLY AND HELPFUL. FANTASTIC BREAKFAST. GOOD LOCATION,.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you. Your comments made my staff smile. :) Cindy-GM
"Wonderful, friendly staff"
The hotel is recently renovated, clean and comfortable, with everything you would expect in a moderately-priced motel...and more. The staff was very friendly and made it an enjoyable place to stay.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood We sincerely thank you for your great comments! The staff works hard, and loves to hear that a guest was satisfied!
"Nice clean suburban hotel"
Very friendly hotel staff. They couldn't match the Expedia price, but that didn't stop them from being friendly. The lady in charge of the breakfast buffet over the weekend is not only efficient but an absolute sweetheart. Room was clean and comfortable and warm. Bed was very comfortable. Plenty of hot water. Fancy shower head cut back on the pressure, […] though. Big flat screen TV, plenty of channels. We were there Friday to Tuesday--the place was wonderfully quiet. It ain't the Ritz, but it was absolutely perfect for our needs. Would absolutely go back anytime I have to be in Cleveland. Read moreGenuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood We remember you fondly, and hope you will think of us next time you are in Beachwood! Cindy/gm
"last minute scheduling"
my wife and I decided to book this room just hours before going. Great location right off highway right down the road from Eaton Plaza and minutes from Beachwood mall.room was very nice service was great and to our surprise they had a breakfast which wasn't just a continental breakfast will stay there againGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you, thank you, thank you!!!
very clean rooms. breakfast was ok. overnight stay.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for responding to our online survey! Please stay with us again!
dirty towels and overturned waste basket on floor in room entryway. only one set of towelsGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood I am so sorry that this happened. This is totally unacceptable and will be researched. This is not how we conduct business at our Hotel, and I can assure you that this will not happen in the future. Cindy-GM
"Only hard to Find"
Other than a little hard to find (you have to turn into the Hyde Park steakhouse and cross the front of it! the you'll see the Clarion. We enjoyed our one night stay.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comments regarding our signage. We are having additional signage installed within the next 2 weeks. Most importantly, thank you so much for staying with us! Cindy-GM
"Hyde Park Steak House is next door!!! GREAT food"
The desk clerk was very pleasant, and everything was fine, really. I felt like the hotel was 'tired' and kind of dreary. The bonus is that a local steak house has a spot right next door. THAT is a huge bonus for travelers and should be mentioned on the booking site. Save your appetite for quality food!Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for your comment. We recently renovated our Hotel, and while everything, including the lobby, is brand new, December in Cleveland is always tired and dreary! We hope you come back and try us again in the future. As you know, we do offer a full, hot breakfast!! Sincerely, Cindy/GM
"close to family and shopping."
Our only constructive comment is that there were no hooks for clothing or towels in the bathroom. That would have made the situation perfect. But everything else was fine. We greatly appreciated the delightful breakfast that you served. We even did a little shopping when visiting our family. Room was lovely and comfortable.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much for your feedback! We love hearing from our guests! You were correct. We recently replaced all of the bathroom doors and completed our project of installing the hooks on the doors. Whew! Please say hello next time you are visiting. Sincerely, Cindy/GM
We travel a lot and have stayed at numerous hotels in many countries. Overall, we rate this hotel as one of the very best due to the quality of staff and service, the cleanliness of the room and hotel, and the quality of the breakfast buffet.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood OK, you guys just won the prize for our new favorite guests! Seriously, thank you so much for your comments regarding our service and staff. We love what we do, and want each of our guests to feel like they are special. Hope to see you next time you are in the Beachwood area! Cindy/GM
Great ValueGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Our sincere pleasure, Dennis! Please come back. Cindy-GM
"Newly renovated, much improved"
I stayed at this Clarion frequently before it was remodeled. This was my first visit back since the renovations, and the hotel (now located in the other wing of the same building) is much improved. Everything from the rooms to the public spaces look and feel brand new. My only complaint was that check-in took a bit long, even though I had prepaid through […] hotels.com. They are using a new key system, and the employee was having trouble setting up my room key. Read moreGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood I get it. We had a heck of a time learning that new key system. With the remodel, we purchased an entirely new, top of the line, key system. Rest assured, our staff has it down to an art now! Please come back and visit us soon! Cindy, GM
Very nice hotel. Clean, and comfortable beds and pillows. All the basics.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for completing the online survey about our Hotel. Please think of us again the next time you are in Beachwood, Ohio! Cindy-GM
"Renovation finished, the hotel is fantastic"
They have raised prices (I paid $104 in 2011, it's $130 now), but the renovation is great. Everything is very clean and smells new. The hot breakfast is terrific. Compliments to the chef on her creamy eggs. Quiet. 4 pillows, not 2. Comfy bed. Excellent location. The only glitch was the maid didn't remove the used coffee filter from the coffee pot, not […] a big deal. One computer in the business center wasn't working. Staff very friendly. Read moreGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Hello Nancy! Thank you so much for your great comments. Yes, our rates have increased due to demand and the other local hotel rates. We try to position ourselves as the best value, and believe that with our new rooms and expanded, complimentary, full, hot breakfast, we deliver on that promise. Please come back and see us soon! Sincerely, Cindy/GM
"one night in Cleveland"
The hotel is being remodeled so it was in various stages of work. I think it will be great value when it is complete. The food was not very hot on the breakfast bar. There was different options to choose from. The person at the check in was not very familiar with the process and it took way to long.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Boy, we've come a long way since we opened our new Hotel in October! Please join us again. We are a bit more seasoned since then! CindyGM
I did not see anywhere on Hotels.com where is showed this hotel begin remodeled, having no phones, no printer in the business center, no mirror in the bathroom (my was changed to a room that was more complete, but still missing items.) The staff was super friendly and helpful as they could be. But it is irresponsible to pay "full" price at Hotels.com […] and show up and deal with the aggravation. The condition/status of a hotel should be added to the site! Read moreGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Please try us again. Your opinion is very important to us, and we have most definitely worked out all of our issues since opening. Thank you-Cindy-GM
Newly remodeled-everything new!. Clean, fresh decor, bed very comfortable-new mattress, comforter instead of bedspread, new carpet, exercise room, staff very friendly, helpful. Nice hot breakfast, fresh fruit, yogurt.Genuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you, thank you, thank you for your great feedback! Cindy-GM
great staff very clean rooms everything very very niceGenuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you so much!!
"Clean and convenient"
We had a room with two double beds. It was an overall great stay. When we arrived, the wifi wasn't working but when we spoke to the front desk, the problem was quickly resolved.Genuine Expedia guest review
"What A Pleasant Surprise"
We have never stayed at a Clarion Hotel before. It was great. It was a little difficult to get to. You could see the hotel but the signage to actually get to it needs to be bigger. The front desk staff were very pleasant and our room was great. The beds were extremely comfortable and for us, that really says a lot about the hotel. Everything was clean […] The room was an average size and plenty big enough for us. The breakfast was above average. You could actually smell the food being cooked which is quite unusual. The eggs were excellent and the bacon was real and even had a smoky flavour to it. What really made the breakfast experience was the woman working the breakfast. She was very pleasant and was a very good cook. We will definitely stay here again when passing through Cleveland Read moreGenuine Expedia guest review
Response by Clarion Hotel Cleveland East/Beachwood Thank you for responding to the Expedia survey. We work very hard for the comment..."We will stay again." Sincerely, Cindy-GM
Room 253 had a loud ventilation sound ... especially noticeable in the bathroom.Genuine Hotels.com guest review
Response by Clarion Hotel Cleveland East/Beachwood Fixed! Thank you for informing us!
"Bättre än förväntat"
Givet kostnaden för hotellet så var vi mycket nöjda. Bra sängar och rent på rummen. Hyfsad nätuppkoppling och ok frukost.Genuine Hotels.com guest review
お風呂に浸かりたかったが栓が閉まらなかった。Genuine Hotels.com guest review
The hotel and the room was clean, the bathroom was refreshed but very quickly. Not à lot of thing to do around.Genuine Hotels.com guest review
stora o bra rum. Perfekt med gratis parkering. Underbar frulleGenuine Hotels.com guest review
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