"As expected for embassy suites"
Service is always good at embassy suites. Happy hours managers reception was nice as usual--the special white sangria was actually quite STRONG! Nice after a road trip with kids. Indoor pool is always nice with kids, got two swims in urging our one night stay. Like the white bedding on the king bed--makes me feel better knowing that stains/dirt would […] be apparent. Breakfast was actually somewhat disappointing--scrambled eggs were pretty gross and the breakfast potatoes weren't much better. Fruit selection was very limited. Didn't wait for the omelette station as there was a line. I remember breakfast being better in the past at other properties. Overall I would definitely return--can't beat the convenience of the microwave/fridge, separate bedroom, indoor pool, and onsite hot breakfast included Read moreGenuine Hotels.com guest review
The hotel needed to be updated, maintained, and cleaned a little bit better for a $200+ room. The curtains had hole, the bathroom door knob was falling apart, there were marks on the walls, the mirrors in bathroom were ruin due to steam, and the bathroom sink around the faucet was dirty. The quality of service was very nice. The complementary full breakfast […] and happy hour were excellent. Read moreGenuine Hotels.com guest review
"Good hotel; needs updating"
We stayed here because our regular Monterey hotel was booked. I was nervous about it since I had read negative reviews. Upon entering the hotel, it's beautiful but there is a 'smell' to it. It is right by the beach, and there is a huge fountain and Koi pond inside, so I think all the humidity makes for a musty damp smell which is probably beyond their […] control. We got the King/sofa bed/ ocean view room. It also had a musty smell, but since we drove and I am an essential oil freak, luckily I brought my oil diffuser and put that on right away. The room was clean. Nice little makeup book in the bedroom, two tv's, beautiful view. There was a blanket in the closet we wanted to use, but my son said it smelled like 'dirty feet' so we didn't touch it. The makeup mirror was broken and one remote didn't work. Sitting on the balcony was nice but the traffic noise from the busy street below was bothersome. Hot water was nice and hot, and housekeeping kept the room clean each day. Popcorn ceilings were ugly and dated. Room needs updating. Kids and hubby liked the free breakfast each morning. Happy hour is a joke unless you drink alcohol (we don't) and eat plates of chips, pretzels and more chips. The game room was good with two pool tables and a few video games. Pool and spa were clean and fun. Spa was really hot. There is a sauna that we didn't use. We used the gym and it's fine with four treadmills, a few step machines, and some weights, but the gym is BOILING hot and humid. I never sweat so much in my life (but I guess that could be a good thing). Elevators were all working and fast. Restarant was okay. They were very upfront about the 10 dollar per day parking charge (which still seems rediculous), but charging for wifi to your room is not okay. We did not have wifi because of the extra cost and that was ludicrous. Stop nickel and diming! It should all be included in the high cost of the room. Overall, it was okay. Not as good as other Embassy's but since it's next to the bea Read moreGenuine Hotels.com guest review
"Nice hotel/staff, stay away from the 6th floor!"
Good hotel with very nice hotel staff, and overall the amenities are very good. Complimentary breakfast is a very big buffet including omelette bar. Only complaints would be that it's ridiculous that internet isn't complimentary considering the $350/night price tag. Also, we stayed in a sixth floor room....this is their former smoking floor, and wow […] it was quite obvious, the room absolutely stunk like smoke, it was like walking into grandma's old smoke-filled apartment from when you're a kid. If you stay away from the 6th floor, you're good. The hotel has very nice staff, is clean enough, and very close to beaches/Monterey. Read moreGenuine Expedia guest review
At one point my kids brought in food from Mcdonald's and sat down to eat at tables close to bar area. One of the waiters came over and very loudly and rudely shouted that they couldn't eat outside food here. He could have been a bit more courteous and didn't have to shout it out so that everyone could hear.Genuine Expedia guest review
"hotel was fine. needs to be updated"
hotel was ok. SUPER noisy! I could hear everything that was going on in the rooms around me. Hotel looks like it probably would have been nice in like the 90's. Was expecting nicer for the priceGenuine Hotels.com guest review
"This used to be a nice place to stay..."
First off, I paid a hefty price for a Friday - Sunday stay and was expecting nothing short of the usual quality I've experienced with Embassy Suites. I've stayed here a few other times and liked it, but it now seems like it is going down hill. Apparently, they decided last year to begin charging $10 a night for parking; wifi is not free either. The […] shower is great if you don't mind standing in the filth you just cleansed from your body since the tub does not drain. It seriously took 30 minutes after I shut the water off for the tub to empty. The room felt very humid and the carpet felt damp. The thermostat read 68 degrees, but there's no way in hell that is true. I set the thermostat to 65 and the room never did cool off so I spent both nights sleeping on top of the bed with the fan running on high. Don't pay the extra money for the Ocean View unless you get a room on a high floor. Read moreGenuine Expedia guest review
"Embassy Suites Hotel"
Our stay was pleasant and all staff very friendly and helpful. Only problem was amenities --- we had 4 to a suiite and they only gave us towels for three---same with drinking glasses. Next day after maid service glasses picked up but none replaced. We used hide-a-bed but no linens or pillows in room for it. Blankets sent up and one had a hole in it […] size of 50 cent piece.. Seemed we had to call for everything we needed.decor Read moreGenuine Expedia guest review
"Great alternative to congested, downtown hotel"
Stayed a week, enjoyed the service and convenience very much, would definitely stay there again.Genuine Expedia guest review
I really enjoyed my weekend trip. The breakfast was amazing. I just didn't like the facility overall as I feel it's old and needs updating. The palm trees inside the hotel look sad. I keep wondering if they are real or fake.Genuine Expedia guest review
Great experience! Free breakfast, free drinks! Staff is so friendly. Especially the lady cleaning tables at breakfast. Such a sweet personGenuine Expedia guest review
My family and I enjoy staying at Embassy Suite hotels. The rooms are large, comfortable. The large breakfast spread and happy hour are always a plus, although the happy hour snacks are different among the various embassy suites. This one didn't serve any fresh vegetables for happy hour. The hotel is a short drive to Monterey. Despite being out of the […] town, there was still a parking fee. Read moreGenuine Hotels.com guest review
"Great service but aging property"
The hotel staff provided great service. This was the highlight. But there were adding facilities such as rusted and loose bathroom fixtures. Also the sofa bed was really uncomfortable.Genuine Expedia guest review
Always a nice time there. Everyone is nice and its clean. We like to stay here with the kids because they have a game room and a pool. My wife and I love it because the restaurant has great food. Recently they changed their menu, to something more boring. But the food was good anyway. I did ask them to bring a few things back. We'll see... Anyway - […] well worth it. Read moreGenuine Hotels.com guest review
"Bad Air Conditioning & Elevator"
The hotel was in a great location and very convenient. However, two of the 3 elevators were out of service almost the entire time we were there (4 days). Additionally, the air conditioning in our room wasn't working the entirety of our stay. We asked about it at the desk 3 times and were told an "engineer will look into it," but it was never resolved. […] As it was on the 10th floor, our room was very stuffy and hot particularly since there was only one window for the entire suite and it only opened a few inches. Read moreGenuine Hotels.com guest review
Staff was great, hotel was nice, but you are a short drive from Monterey attractions.Genuine Hotels.com guest review
"Spent our 47th Wedding Anniversary there was great"
It was a great stay. They upgraded us to an ocean view which I very much wanted. View was beautiful. Weather was great. Staff was great really enjoyed Happy hour and the free breakfast buffet. However the rooms look a lot nicer on the internet than in person. I was a bit disappointed really expected it to be a lot fancier for the price. But we still […] enjoyed ourselves room was clean and that what was important. Waited until 10 to go in the pool since it was adults only at that time and since the pool was inside thought it was heated since it was 59 degrees outside but no luck. It was cold and to many people were in the hot tub with the door opened. So we skipped that. Read moreGenuine Expedia guest review
It was great staying at this hotel. Hotel staff was nice. Rooms are clean and free breakfast is great.Genuine Expedia guest review
In-room fan system deficient...very humid.Genuine Hotels.com guest review
Hotel staff was very friendly. Love the breakfast and cocktail hour. Pool was nice and big.Genuine Hotels.com guest review
TOM,THE RESTAURANT MANAGER WAS VERY PROFESSIONAL AND CORDIAL. HEATHER, THE COCKTAIL SERVER/BARTENDER WAS SUPER. LUPITA, ONE OF THE KITCHED HELPERS WAS VERY NICE AND HELPFUL.Genuine Expedia guest review
The sofa bed was not very comfortable but everything else was fine. The staff was friendly.Genuine Expedia guest review
"Rooms sub par, AC didn't work."
Very disappointed , repairs were never made to ac, room was damp throughout stay, rooms are furnished very cheaply, just not a quality property!Genuine Expedia guest review
"Friendly staff, clean room, great location"
Great! Will come back again!Genuine Hotels.com guest review
The hotel was great. The only complaint is that the hotel could update it's interior space specifically it's rooms. It's not 1990 anymore time to get with the timesGenuine Expedia guest review
We stayed on the 10th floor and had a great view.Genuine Expedia guest review
"Great family friendly hotel"
We had booked a suite with 2 double beds for our family of four. The kids enjoyed the pool and games and we liked the evening reception and breakfast. Kim at the front desk was extremely helpful to plan our sightseeing trips.Genuine Expedia guest review
The rooms were very good. The beds were not super comfortable though. Breakfast was amazing. And the drink and snack every afternoon was very nice.Genuine Hotels.com guest review
We decided to stay at the embassy suites since they have a great reputation, and after doing some research, seemed to have fairly positive reviews. I knew this wasn't a beach front property, but only 2 blocks from the beach, and I was really excited when I looked at the rooms online and they had (for a premium) rooms with a "bay view" and a balcony. […] I was so excited for our trip to Monterey! When we got there, I felt cheated. For $225 per night, we got a tiny, cramped, and very outdated room on the 4th floor, so not much of a bay view. Thinking we'd make the best of it, my husband and I tried to sit on the balcony and enjoy the late afternoon. However, the hotel is situated on a very busy intersection, and the traffic 4 stories below was so loud we couldn't even hear each other 2 feet away. The staff was very nice and accommodating. They did try to get us a better room, and we were able to move to a larger corner suite on the 6th floor. While the room was much more spacious, it was no less noisy, and it was just as outdated. We really tried to be positive about the experience (I am not the type of person who usually complains or writes negative reviews) but the couch smelled like BO (really bad) and there was mold on the curtains. The door to the balcony was broken or something because it took the hulk-like strength to open, but with the noise, we didn't get to use the balcony anyway. Very, very, disappointing all together. Read moreGenuine Expedia guest review
"Great location, walk to the beach"
wonderful, friendly and professional service. The breakfast staff is excellent and very eager to assist with any need or request. Clean and beautifully decorated. Excellent location, especially with a Starbucks across the street! Jogging/bike trail also across the street! Shopping nearby.Genuine Hotels.com guest review
"Decent hotel. Good for families."
This is a decent hotel for a family visitng the Monterey area. The rooms are dated but they're clean. The best thing about this hotel is that they have a free happy hour (including a variety of alcoholic drinks from beer and wine to cocktails) and free breakfast (complete with an omlette bar!). The worst thing about this hotel, aside from the dated […] rooms, is that they charge for parking ($10) and internet ($10), which seems ridiculous. They share a parking lot with Chili's (which obviously doesn't charge for parking). Also, its 2014 and everyone wants internet access. It should be a standard amenity. This hotel is located about 7 minutes from Canary Row and the Aquarium, which is convenient, but not as convenient as hotels located in downtown or directly on Canary Row. The only thing close to the hotel is a Home Depot, Smart & Final, McDonalds, and Starbucks. Read moreGenuine Expedia guest review
While overall the hotel was lovely and the breakfast was delicious, the shower just didn't cut it. The snacks at the reception were not up to the standards of other hotels where we have stayed.Genuine Hotels.com guest review
"Good but overpriced"
Anyone who has ever stayed at an Embassy Suites knows they are high quality, great service hotels and this location was no different. The only beef I have is how expensive this place is already, then they charge you extra for parking and internet, which seemed excessive. I assume they attempt to compensate for the high cost by giving the guests "free […] happy hour" and "free breakfast". But the alcohol available is the cheapest quality and the breakfast is nasty. Read moreGenuine Hotels.com guest review
"Very nice hotel in a good location."
We enjoyed our one night stay in this hotel. Everything was as expected, except for not having WiFi access in the room and also paying for the parking.Genuine Expedia guest review
Very nice. Got there early and guest services let us check in early. The only thing my mom is in a wheelchair And there is no doors for that which made it difficult for her and the door got caught on the wheelchairGenuine Hotels.com guest review
We enjoy staying at Embassy Suites. They are consistent and reliable. You can always count on a clean and comfortable room, and the made to order breakfast is a treat that you don't get at most hotels. This hotel was pretty expensive and isn't in the most convenient location - not at the beach and not downtown - but it was a good stay.Genuine Hotels.com guest review
We stay at embassy suites when ever possaible, I love staying at your hotelsGenuine Hotels.com guest review
"Easy to get to."
Generally positive, with the only exception is our first day breakfast was not ready until 20 minutes after it should have been. Second day every thing was fine.Genuine Hotels.com guest review
We stated here on Memorial Day weekend and had a great time. The hotel staff was helpful and happy. The free breakfast buffet was a life saver and the gym and pool were very nice and up to date. Any issue we had was resolved quickly and with no hassle. This place deserves every star and should continue to as long as they have suck great service.Genuine Expedia guest review
"Parking and internet"
Hotel now charges $10 per night for parking with no relief for handicap. In addition they have a $9.95 internet charge for EACH device in a room. Two nights $60. Not again!Genuine Hotels.com guest review
More force is needed in the shower head and a fan in the bathroom would be nice... Wi-Fi charge must be new and same with the parking charge...Genuine Hotels.com guest review
My family stayed at the Embassey Suites in Monterey in April 2014 for two nights while visiting the Monterey, Carmel and Big Sur before driving to Yosemite. The staff were very resourceful and helpful. The morning breakfast was excellent and a wonderful way to start our day. The evening reception was also nice and relaxing after a long day of hiking […] and driving along the coastline. Would highly recommend the hotel. Read moreGenuine Expedia guest review
"Close to beach, but......nasty beach ( Sea Side )"
Central location to area is good. We stayed 3 nights. I do not recommend as location to beach not so great and beach not worth the walk anyway. Hotel recommended to only families with small children. If you don't have children that you allow to run wild during breakfast and afternoon social hours in lobby, don't stay here. Children are great, but so […] many and without supervision by adults. Read moreGenuine Expedia guest review
Our stay was wonderful! The rooms were very clean and beautiful.Genuine Expedia guest review
"very good hotel"
Hotel was crowded but very nice. Staff were professional. There was a long line when we showed up so after waiting we left to watch the sunset. When we returned, staff had noticed our wait and upgraded our room. Room was clean and well appointed. Elevators were often crowded and sometimes getting downstairs was time consuming, but other than that , […] a very positive experience. Read moreGenuine Expedia guest review
"Nice hotel. Beach views. Not worth the money."
Wouldn't stay here again, would rather go to a beach resort as the costs are similar.Genuine Expedia guest review
Rooms and hotel overall were in need of reconditioning. Breakfast buffet was at best ok. Not what I expected from this hotel chain and price paid.Genuine Hotels.com guest review
"Awesome hotel! We will be staying here every time!"
I booked it on my phone on the way down. Showed up at 12 to a nice large hotel room. 2 TVs, kitchenette, felt like an apartment. Free buffet breakfast in the morning with an omelet chef. We loved it!! Oh and Starbucks in the lobby :)Genuine Expedia guest review
Great location! Kids loved the pool and breakfast everyday. Good condition.Genuine Hotels.com guest review
"Embassy Suites Monterey"
I booked this hotel based on my experience with Embassy Suites. I would give it 1.5 stars less than my average experience with that chain of hotels. Room appearance seemed a little run-down. Windows were fogged and also covered with bird mess. I felt that the breakfast was greatly under staffed. I still believe in the franchise but, would not stay or […] recommend this hotel again. Read moreGenuine Expedia guest review
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