"Christmas week stay"
The breakfast was awesome and the staff are friendly.Genuine Hotels.com guest review
"Christmas Eve Magic"
Christmas Eve was magic. Someone was playing the trumpet and I wish that the concert was longer. The staff and everyone was super. Thanks to All. JeanGenuine Expedia guest review
"Perfect for families"
Free happy hour, free breakfast, all suites, perfect for family vacation.Genuine Expedia guest review
Only stayed two day, wish my trip was longer. Great view from the room. Beds were very comfortable. Service and staff were great. Enjoyed the morning breakfast good variety of food. WiFi was well connected and strong, allowed me to work.Genuine Hotels.com guest review
"Great place, especially for family"
Hotel is in great condition and very friendly. Got a room with 2 doubles + pullout and it was spacious for me, my wife and 2 kids. All rooms/halls face into a large open atrium but we were impressed with the soundproofing of the room both in and out - it afforded a lot of privacy. Morning breakfast was very good - well above other similar "included" […] continentals. Read moreGenuine Hotels.com guest review
"Wonderful hotel close to all points of interest."
Wonderful staff, breakfast, happy hour with free drinks and appetizers. Room was very comfortable. Did not care for the layout of room for tv watching.Genuine Expedia guest review
"Great Family Hotel"
Fun stay. We liked the happy hour, pool and breakfast. Perfect hotel for my family with two small children.Genuine Hotels.com guest review
"Nice hotel and pretty close to aquarium"
We had a good stay. The breakfast was good and the pool is very nice. The shower curtain rod was broken and the outside sink had a slow drain.Genuine Expedia guest review
"Embassy Suite Monterrey CA"
overnight stay. Hotel smelled like chlorine due to pool, rooms very humid. Elevators were small and slow. Took 20 minutes to get elevator to lobby and only on 3rd floor. Nice breakfast served.Genuine Hotels.com guest review
We come here every year for the holiday. Everything about this hotel fits our needs. From the happy hour, the pool, gym and free breakfast. It's also located nearby local restaurants which we enjoy as well. We will come back next year.Genuine Hotels.com guest review
"In Need of Updating"
The room was very stuffy and hot. Even with the AC on and set to 60 it would not cool down. The staff was friendly. The hotel is in need of updating. I also wish it were cleaner.Genuine Hotels.com guest review
"First impression good, downhill from there"
I was greeted at the check-in desk with a complimentary bottle of water, which was a welcome surprise after a long drive. Check-in was quick and we were on our way up to our room, except our key cards didn't work, so no rest for us yet. It took three tries for them to give us functional key cards. The room was clean, but the beds were quite uncomfortable. […] The mattress on the hideaway bed was thin, and you could feel the supports through it. The mattress in the bedroom was shaped like a canoe, so we felt like we were trying to keep from rolling to the center of the bed all night. Read moreGenuine Hotels.com guest review
Weather was perfect and stay was great.. Great breakfast buffet and appittizer and free cocktail. Made a more relaxing night. Kids had their own room to watch their cartoons and I was able to enjoy a movie with my honey.Genuine Expedia guest review
"Great location, poor service."
We've stayed here four or five times, but this will probably be the last time. The hotel failed to get us a roll-away bed or get us a room close to our friends. They also offered us rooms that reeked of cigarette smoke but eventually found us alternatives. For what we paid, the service should have been much better.Genuine Hotels.com guest review
The pool is the coldest I have ever been in. The hotel was clean and staff was friendly.Genuine Expedia guest review
"Still like this hotel, but..."
This is a very nice hotel--we've stayed here several times before and enjoyed it. It's very clean and attractive, easy to get to, with all the amenities. I was very disappointed in three things: that this hotel is copying others in the area by charging now for parking, that the indoor pool was cold and un-useable, that the wine reception is now bar […] drinks and snackies. The staff, however, was excellent and the complimentary breakfast is still excellent. Read moreGenuine Hotels.com guest review
"Very Friendly Staff in a Welcoming Environment!"
Our family LOVED staying at this hotel! Very close (5 min.) drive to Monterey Bay. The entire staff were friendly and always helpful. When we arrived, we requested a roll away bed and it was delivered to our room (with no additional charge) within 5 minutes. The complimentary breakfast buffet was phenomenal. My husband and I also enjoyed the complimentary […] evening reception where we received a choice of wine, cocktail or soda and light snacks. We will return! This trip also made us realize that we should be seeking out Embassy Suites for every family vacation. Read moreGenuine Expedia guest review
Stay was ok. Aside from the sticky floors and the room smelling like smoke when we first walked in. Unfortunately because the hotel was fully booked they could not accommodate us with another room. There were also bugs in the room from the nearby pond. Also seaside view was not the greatest on the 6th floor. I think to avoid the bugs and get a better […] view, request a room on the top floors. There's also a convenient McDonalds nearby if the kids get hungry. Read moreGenuine Hotels.com guest review
Liked this hotel very much, had a great big ocean view corner suite! Perfect for travelling with 2 teens, lots of room for everyone. Very convenient for visiting Cal State Monterey Bay, and only a quick 10 minute walk to the beach to boot!Genuine Hotels.com guest review
"I stay here often cause i love it"
Great as always. Good location, great staff, big rooms. A+Genuine Hotels.com guest review
The drinking water was really bad in the room, they offer you a 3 dollar bottle water in the room, way over priced as for the vending machines also overpriced. The shower was barely warm.Genuine Hotels.com guest review
We normally like staying at the Embassy. This trip did not hold up to their normal standard. Our room was not ready. The bed was very uncomfotable. We left our room at 8:30 in the mornig and when we returned at 3:40 pm our room was still not cleaned. Very disappointed.Genuine Hotels.com guest review
We arrived in town late and the front desk was there to greet us and get us to our room quickly. They were very friendly and answered any questions we had. We have stayed here before and will stay again! The beach is about 2 blocks away and the drive into Monterey is very short and pleasant. The breakfast is also amazing!!!Genuine Expedia guest review
"Easy Access nice place"
We spent a few nights here for our belated anniversary of 24 years, and like in the past have been pleased with everything here. It has a huge indoor area downstairs for coffee/breakfast that is included in stay. I also has a Gym for working off the calories as well as a pool and spa. We had a relaxing stay with no issues.Genuine Expedia guest review
The room was clean and spacious. The breakfast was great with lots to choose from.Genuine Expedia guest review
Nice hotel but my only complain was that there is no exhaust in the bathroom.Genuine Hotels.com guest review
"Not sure how four stars is earned here."
I've been to three star hotels that are far and above this one. We spent two nights. The corner suite is ex-large. We noticed the air conditioning didn't cool less than 75 degrees and the motion detector turned it off. A repair man adjusted it and told us he disabled the motion detector, but reality says he did not. I was given a fan at mid night and […] was promised compensation for my room due to the discomfort. Multiple staff gave me promises and excuses. The staff does not communicate among themselves at all and when the shift changed I had to start all over again. I was told that my room was a problem for the previous guest and I should not have to pay for the night. Next thing I know they are moving me for the second night and giving me aquarium tickets. Nice they decided to move me because I was going to leave if they didn't. But $80 worth of aquarium tickets doesn't replace a nights sleep on vacation. I gave up on trying to get money back for my room, then when my bill came it was wrong. I was billed for parking incorrectly. Now it became a principle issue. I spent too much of my vacation looking for the manager. Finally, I was given less than half a nights room rate in credit. I guess I'm lucky that happened. The beds are a bit hard. The location works. The breakfast is good. But I would not return. Read moreGenuine Hotels.com guest review
Always like staying at Embassy Suites. All of the staff was real friendly and helpful.Genuine Hotels.com guest review
pleasant greeter. a/c fan loud.Genuine Hotels.com guest review
"Perfect hotel for my family"
My family and I love Embassy Suites..... comfortable, clean, quiet atmosphere...... great breakfast buffet.Genuine Hotels.com guest review
"Met some but not all"
The room was nice, however the sleeping on the foldout couch was a horror. I ended up trying to sleep sideways and my daughter slept on the floor instead of the couch. The made to order omelets, were great. However, chips and salsa are not what I would consider appetizers.Genuine Hotels.com guest review
Had a good stay. No problems. Clean room. Edible breakfast. Convenient location.Genuine Expedia guest review
Enjoyed the hotel and location. Friendly staff and great breakfasts everyday. Loved the Manager's reception! One slight note - the rooms were a little old smelling, maybe due to the constant moisture in the air.Genuine Hotels.com guest review
Great time..will take the kids again!Genuine Hotels.com guest review
"Great hotel near the beach."
One of the most rewarding visit to a hotel l ever visited. Truly recommend this hotel to all coming to Monterey.. The staff were very warm and friendly.Genuine Expedia guest review
Very enjpyable. The hotel location is within walking distance of the beach and many restaurants.Genuine Hotels.com guest review
"My stay in Monterey"
Loved evey bit of my trip. The hotel was good enough to pick up/drop off when it could and when it couldn`t they even called me a cab. I thought that nice of them when they had no control over when we could be picked up. The hotel was amazing inside and out, the room was very nice as well.Genuine Expedia guest review
Loved our stay - rooms are always clean and comfortable. Thanks for having the Manager 's Reception...always a relaxing event!Genuine Hotels.com guest review
"Great family hotel"
Perfect hotel for family that needs more than typical space for 4. Very good breakfast lots of choices and staff was extremely accommodating and pleasantGenuine Hotels.com guest review
"Great hotel for a stay in Monterey, CA"
Great stay. Excellent breakfast. Would totally recommend it.Genuine Expedia guest review
Room was nice and the breakfast and happy hour were great. The staff was nice but during happy hour we tried to order appetizers, which they had served the table next to us but did not even make eye contact with us. Pool was clean, a little small for the size of the hotel.Genuine Hotels.com guest review
"Very Clean and Comfortable"
This hotel went above and beyond our expectations. The staff was friendly. The room was very spacious and very clean which was great after days of staying in cramped rooms with a 4 person family. Our suite had a separate living room and bedroom with two tvs so the kids could watch tv while the parents rested. We ordered room service for dinner and the […] food was delicious. The complimentary breakfast included everything you could want. All of this for a reasonable price. I absolutely recommend this hotel. Read moreGenuine Hotels.com guest review
"Great Place for Family"
Spent night with grand boys. Felt it was very family oriented. Liked the indoor pool, video games, happy hour and breakfast.Genuine Hotels.com guest review
good.. breakfast buffet and cook to order could be better organized. Staff and room wonderful! Great stayGenuine Expedia guest review
"Very expensive for car show weekend"
Our Hotels.com reservation was NOT in Embassy Suites' reservations sys so we showed our printout of Hotels.com reservation which delayed checking-in but got checked-in. Upon checking out, total price was much higher than Hotels.com quote so we showed them another printout. Front desk honored lower price but had to work numbers backwards because all […] Hotels.com had was bottom line price. Read moreGenuine Hotels.com guest review
It isn't on the beach but it is close to the Wharf, Carmel, and major attractions. It has complimentary breakfast which was good It also has a happy hour in the afternoon. Overall it was nice. The hotel however needs to be updated.Genuine Expedia guest review
"It was a good experience"
Food was good. Room was good. Not as good as Hilton in San Fransisco. For the money I've spend on it, I would find another hotel to stay next time.Genuine Hotels.com guest review
The hotel was amazingGenuine Hotels.com guest review
we had NO air working until our last day. we had a baby in the room, night time was miserable trying to sleep. everyday we were told it should be fixed and it wasn't. they gave a fan to try to help. but even with the window open it was hot and muggy. When we checked out the manager said he'd give us a day credit, which hasn't happened yet. I really […] enjoy staying in Embassy suites but it's hard to fathom a big hotel could not be able to fix their a/c problem for 4 days. And we weren't' going to try to find another hotel with the baby and all. plus we kept being told it would be taken care of soon. Sorry, don't think we can stay here again. Read moreGenuine Hotels.com guest review
"Too much noise"
It could have been a fantastic hotel if not for its architecture. The music in the lobby, air conditioning, waterfall - everything is amplified 100x by the 12-story high atrium. And the noise is worse at night, when the human chatter doesn't mask it. The rooms are not very sound proof either.Genuine Hotels.com guest review
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