"Right location for the right price"
Not sure why all the poo poo;s here but this property was much more than expected for the price paid. Great location for Northern Phoenix, clean and comfortable room, friendly & efficient service. The grounds were well maintained and patrolled. If you are not looking for mints on the pillow and facials on site but rather a clean, safe & good night's […] sleep then this is the place close to Bell Road and I-17. I will definitely stay here again! Read moreGenuine Hotels.com guest review
"Good but not the wireless"
Good experience but no quality wireless Check in and out was a little weirdGenuine Expedia guest review
Overall really good experience. No complaints except they need a blow dryer and an iron in the room but other than that it was good location and no complaints!Genuine Expedia guest review
This motel is on the freeway and a little noisy, the rooms are o.k. but carpet was dirty. because of one way traffic it can be a little hard to get in and out of.Genuine Expedia guest review
"Not a place to stay in our books!"
We stayed two nights in this hotel. We were traveling with another couple so had two rooms with two queen beds each. Our check in was difficult as their internet was not working. The front desk had one worker who was trying to take care of housekeeping and maintenance issues at the same time checking in guests. We arrived fairly late the first day so […] had dinner and went to bed. The second day we left early in the day and returned around 11 am to get some items from our room. The room was not made but the maids were in the area. Returned about 4 pm to drop off and pick up items and the room was still not made. My husband went to the front desk at that point and told them. We got back after 11 pm and the room had not been touched. The faucet dripped for two days even after we told them we could not shut it off. Read moreGenuine Expedia guest review
We could not have been more pleased with our experience thanks to the hotel staff. Our son has been very ill and is bound to a wheel chair right now. The staff went out of their way to accommodate his/our needs with his handicap. The room was clean and well serviced, it was definitely a great value at the rate we found. Great bang for the buck but the […] service and staff are why we'll be back again next year for spring training and at this Red Roof Inn! Read moreGenuine Hotels.com guest review
"The price was a little high for the area"
The only thing I didnt like was we couldnt get in until 3pm, then we get there and the room was cleaned yet so we had to wait another 30 mins.the walls are very thin.we could hear the tv from the room next door.i would stay again.Genuine Expedia guest review
Very good experience. Would stay there again. Staff was very helpful.Genuine Expedia guest review
"Not Pleased at All"
The manager was initially rude because he could not find my reservation. In my room, the bathtub didn't drain, there were stains on both of the bedspreads, no hair dryer in the room, alarm clock didn't work, and phone did not work, although they were both plugged in. Then, in the morning, the deadbolt stuck and I could not close the door as I was taking […] my belongings out to my car. I was told that most of the deadbolts stick like that. It was also more of an industrial area, and I did not feel very safe. I would not recommend this to anyone. Read moreGenuine Hotels.com guest review
"Good night sleep"
Our stay was good, three nights. Room was older but had everything we needed. No noise from other rooms or in the hallway. Heated swimming pool... All the coffee you could drink. We would use this place againGenuine Expedia guest review
"Spring Training Trip"
Good visit, Hotel was clean. Would definitely use it again.Genuine Expedia guest review
"Budget motel offers a clean room but not much else"
Hotel had clean rooms but few extras like breakfast, restaurant, etc. However, it's in a good location for finding your own. Hotel needs some sprucing up and more modern rooms. Good for the price - just don't expect much.Genuine Expedia guest review
"In and Out"
Was only there for a few hours of sleep and a shower.Genuine Expedia guest review
"Small and like bricks."
They had no working WiFi, except a hot spot in the lobby. The beds were small and the pillows were like bricks. There were no blow dryers in the room. Plus there were parties both nights we stayed. Would of moved Hotels But, They had A No Refund policy. Very unhappy, two thumbs and ten toes down.Genuine Expedia guest review
This place was filthy.Genuine Hotels.com guest review
Our stay was nice, had a problem checking in. Computer problems, took more then 40mins to get to our room. I also asked when booking for adjoining rooms but did not get one, all though our rooms were next to each other.Genuine Hotels.com guest review
Good thing I arrived very late, otherwise I may not have decided to stay here. Was in a sketchy area, lots of strange people milling around outside and a printed paper was taped on the front door that said No Rooms. I already had paid for the room, and the guy at the front desk said I was lucky to have a reservation. Lots of noisy young people going […] in and out of their rooms, old and tired furnishings. Read moreGenuine Hotels.com guest review
Sounds a bit picky, but there was no garbage can in my room. Otherwise, it was a decent place to crash for the night.Genuine Hotels.com guest review
"okay for a brief stay"
The hotel could not be entered at the wing doors, so we had to go through the front entrance all the time, which was inconvenient. The wing entryways were dirty and smelly as well. We were traveling with our dog so perhaps we weren't given a first-rate room. The room was generally clean.Genuine Hotels.com guest review
bath filled up with water when taking a shower smelled like smoke in a non smoking room dirty room!!!!Genuine Hotels.com guest review
"Quick trip type of room"
The hotel was easy to spot of the freeway but was a little confusing to figure out what road went there. The front desk was friendly after she done talking to some fellow co-workers. The rooms were semi-clean. There was some change on floor yet when we checked in. Was one of those hotels for a quick stop to just sleep and hit the road again.Genuine Hotels.com guest review
Red Roof in Phoenix was a nice hotel. They had good coffee in the morning at the reception.Genuine Expedia guest review
"Great location, close to shopping and within dista"
Close to shopping and within range of all the local cities, bed was very comfortable and room was clean. Will be back next year.Genuine Expedia guest review
"Not what I thought I was getting"
It looked like we stayed in a handicap room, good size but stains on the floor, used the bathroom once and had to go to the front desk and ask for a plunger, no trash in the bathroom, no soap, and was told they had breakfast but only had coffee and tea! I can get a much better room somewhere else for the same price but I would happily pay more for a […] room a more put together. Read moreGenuine Expedia guest review
"A place to stay for a week"
I was here for a week, to go hiking from NH. It was adequate, and a reasonable value. The stairways were very dirty/smelly - unfortunate due to it only being 3 floors, most healthy people would rather walk than ride a slow elevator, but I found that I needed to use the elevator to avoid a gag response. While it seems hard to get to (due to BC-Hwy being […] one way), you can get into it from Bell using a side road titled "Business Use Only". The first time you leave the hotel, drive away from the entrance you came in, and it will become obvious. Yelp will help you find all the good nearby eats. 24 Hour Fitness 42nd x Bell has a $45/week deal if you have an out of state drivers license (not 24 hour on the weekends, fyi) . I mentioned stairs to mgr on first day, and he said he'd resolve it, but still awful day I left. Read moreGenuine Hotels.com guest review
"Worst hotel stay ever"
The staff was outrageously incompetent, rude and generally poorly trained.The room was filthy, our stay was for 4 days and 2 of the 4 the room was not cleaned, the halls were never vacuumed and the assistant mgrs. were totally non-service oriented. This is not even a 1 star hotel.Genuine Hotels.com guest review
nice hotel, easy to get to, friendly staff. Little noisy from freeway, SLOW wifi service.Genuine Hotels.com guest review
"second visit---good like first"
pleasent staff, room ok -cleanGenuine Hotels.com guest review
Nothing of significance to report. If this is not understandable, don't use the review.Genuine Expedia guest review
This place is great for a quick night...MAYBE 2. Friendly desk staff, super convenient highway access.Genuine Hotels.com guest review
The previous guest obviously smoked in the room, but the housekeeping did a good job trying to cover it up. No complaints otherwise.Genuine Hotels.com guest review
The hotel was ok. a little run down. The bed was comfortable. Stairs stunk like pee. Very noisy in the room from other people all night long. Swimming pool wasn't very warm and no hot tub.Genuine Expedia guest review
"Need a place to stay"
I needed a place to stay that was near the freeway, clean, affordable, and helpful staff. I was delightfully surprised to have all of this within Red Roof Inn. If you're looking for a resort, look elsewhere, but if you need a good place to spend the night or a few days, Red Roof Inn is a great option. Thank you Hotels.comGenuine Hotels.com guest review
"This is basically the same as Motel 6. Gross."
I am not stuck up when it comes to hotels, I just prefer that they are clean and not likely to have bedbugs. This place did not live up to those standards. I didn't get bedbugs, but we also threw out the clothes we slept in after our stay. The sink was dirty and rusty, so was the bathroom, and the hallway lighting was low flickering fluorescent lights […] like a crackhouse. A homeless guy was hanging out in the lobby, and I assume he was a guest (not that I have anything against homeless people, glad he could get a roof over his head- but that is all this place is). There were "100% smoke-free" stickers on everything, and EVERYTHING, including the rooms and hallways smelled like smoke. Only stay here if there is no other option. Read moreGenuine Hotels.com guest review
room was clean and comfortable, Location was easy to find but a little confusing. Staff was pleasant.Genuine Hotels.com guest review
"Convenient but dirty and bad internet connection"
First, the internet connection is almost inexistant because the signal is so weak and unstable. So don't expect an internet connection. Second, the rug and the bathroom were very dirty: drips on the bathroom walls, dust and dirt all around the bathroom floor, sticky bathroom floor, dirty bathtub, etc. Plus there is fuzz and dirt on the rug everywhere […] else in the room. The staff was friendly, but so informal that it is unpleasant. They were however helpful. All in all, an ok place to crash, but the hotel description is inaccurate you'll probably find cheaper for the same level of service. Read moreGenuine Expedia guest review
For the price point, this is a great hotel. Rooms were clean and the front desk employees are well trained and respectful.Genuine Hotels.com guest review
"not terrible. not great."
Outside looks a lot better than the inside.Genuine Hotels.com guest review
"Convenient to I-15; easy on, easy off"
Lady on the reception desk allowed me to check in a bit early which was a big help to me; courteous, knowledgeable and friendly. Comfortable, clean and quiet room.Genuine Hotels.com guest review
"2 days in Phoenix for work"
My bedroom was the one just next to the counter, so it was a bit noisyGenuine Expedia guest review
This hotel was disappointing, I didn't expect anything special for the price but the only positive was that the beds were actually clean and comfortable. Cons: no refrigerator, no microwave, no hair dryer, no iron or board. At one point we needed more towels so I called down to the front desk but the attendant advised that she was the only one there […] so that we would have to go down and get them ourselves. Also, the walls are paper thin so the first night security (very rudely) came to tell us to keep it down and honestly we we're not being loud. Read moreGenuine Hotels.com guest review
There wasn't even even a coffee pot in the room, the sink didn't drain and there was no fan in the bathroom..poor qualityGenuine Hotels.com guest review
From someone's long hair in my bed, to the stained ridden carpet. Dirty walls and smell of the building, I would say that this hotel does not clean properly. I was disgusted with my stay.Genuine Expedia guest review
"front desk service"
computers shut down as i was standing in a line to check in causing me to miss the meeting i was in phoenix for - front desk staff person was extremely loud as she was training a new front desk hire and was very unprofessional to everyone waiting to check in and continued to tell everyone in the lobby how bad her day was - hotel staff (housekeeping) […] knocked on my door several times and then tried to open my door and told me they were to check my toilet that had not been working all day - yahoo - no iron or ironing board in the room - no coffee machine in the room either (pathetic to say the least), very limited supplies and thank goodness i didn't have any toilet problems during the night. sorry to say i would not recommend this hotel to future guests, unfortunately, but there definitely is potential once all the staffing problems are resolved and a few basic amenities are added to the rooms. my first stay at a red roof inn. Read moreGenuine Expedia guest review
We liked this place enough to come back again. Our fourth stay there. They were nice enough to extend our check-out time a half hour--which we needed. Close to Motorcycle Mechanics Institute, which is why we were there. If you plan to visit the nearby Walmart, ask at the desk how to exit the motel. One way works, but not the other.Genuine Hotels.com guest review
"Conveniently located, but hard to get to."
For the rate I paid, the hotel was more than adequate. I wasn't expecting, and didn't have, a 5-star experience, but the bed was comfortable and the location was quiet enough. This was the first hotel I've utilized in 20 years that didn't have an in-room coffee maker, and the lobby was out of coffee when I left at 8 a.m., but again, it was a no-frills […] experience. One note: I forgot my razor, and the desk staff provided me with a single-blade disposable ... but the blade did not extend far enough out of the case to actually shave me. It just glided over my face, doing nothing. I can't say I got ripped off, but I'm pretty sure Red Roof Inns did, when it purchased those razors. :) Read moreGenuine Expedia guest review
The room was alright for it's price. Couldn't ask for more. I would make another reservation there for that low rate. The beds were soft and rooms were clean. I slept good.Genuine Hotels.com guest review
"don't stay for more then a day"
room was alright except there where stains on the blankets. There was no fridge or microwave in the room like it shows in the website. The room service is expensive so eat out.Genuine Expedia guest review
"It was in a horrible location and I didn't feel sa"
Horrible experience , i would not recommend this hotel to anyone, its in a super sketchy location and I didn't feel safeGenuine Expedia guest review
"the price was great"
it was ok i paid $40.00 for a room I knew it wasn't going to be anything fancy if you need a place to just sleep for the night this is it. the hotel itself is run down elevator is tagged and you know its not the best group that stays there but it was quite while I was there.Genuine Hotels.com guest review
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