bath filled up with water when taking a shower smelled like smoke in a non smoking room dirty room!!!!Genuine Hotels.com guest review
"Quick trip type of room"
The hotel was easy to spot of the freeway but was a little confusing to figure out what road went there. The front desk was friendly after she done talking to some fellow co-workers. The rooms were semi-clean. There was some change on floor yet when we checked in. Was one of those hotels for a quick stop to just sleep and hit the road again.Genuine Hotels.com guest review
Red Roof in Phoenix was a nice hotel. They had good coffee in the morning at the reception.Genuine Expedia guest review
"Great location, close to shopping and within dista"
Close to shopping and within range of all the local cities, bed was very comfortable and room was clean. Will be back next year.Genuine Expedia guest review
"Not what I thought I was getting"
It looked like we stayed in a handicap room, good size but stains on the floor, used the bathroom once and had to go to the front desk and ask for a plunger, no trash in the bathroom, no soap, and was told they had breakfast but only had coffee and tea! I can get a much better room somewhere else for the same price but I would happily pay more for a […] room a more put together. Read moreGenuine Expedia guest review
"A place to stay for a week"
I was here for a week, to go hiking from NH. It was adequate, and a reasonable value. The stairways were very dirty/smelly - unfortunate due to it only being 3 floors, most healthy people would rather walk than ride a slow elevator, but I found that I needed to use the elevator to avoid a gag response. While it seems hard to get to (due to BC-Hwy being […] one way), you can get into it from Bell using a side road titled "Business Use Only". The first time you leave the hotel, drive away from the entrance you came in, and it will become obvious. Yelp will help you find all the good nearby eats. 24 Hour Fitness 42nd x Bell has a $45/week deal if you have an out of state drivers license (not 24 hour on the weekends, fyi) . I mentioned stairs to mgr on first day, and he said he'd resolve it, but still awful day I left. Read moreGenuine Hotels.com guest review
"Worst hotel stay ever"
The staff was outrageously incompetent, rude and generally poorly trained.The room was filthy, our stay was for 4 days and 2 of the 4 the room was not cleaned, the halls were never vacuumed and the assistant mgrs. were totally non-service oriented. This is not even a 1 star hotel.Genuine Hotels.com guest review
nice hotel, easy to get to, friendly staff. Little noisy from freeway, SLOW wifi service.Genuine Hotels.com guest review
"second visit---good like first"
pleasent staff, room ok -cleanGenuine Hotels.com guest review
Nothing of significance to report. If this is not understandable, don't use the review.Genuine Expedia guest review
This place is great for a quick night...MAYBE 2. Friendly desk staff, super convenient highway access.Genuine Hotels.com guest review
The previous guest obviously smoked in the room, but the housekeeping did a good job trying to cover it up. No complaints otherwise.Genuine Hotels.com guest review
The hotel was ok. a little run down. The bed was comfortable. Stairs stunk like pee. Very noisy in the room from other people all night long. Swimming pool wasn't very warm and no hot tub.Genuine Expedia guest review
"Need a place to stay"
I needed a place to stay that was near the freeway, clean, affordable, and helpful staff. I was delightfully surprised to have all of this within Red Roof Inn. If you're looking for a resort, look elsewhere, but if you need a good place to spend the night or a few days, Red Roof Inn is a great option. Thank you Hotels.comGenuine Hotels.com guest review
"This is basically the same as Motel 6. Gross."
I am not stuck up when it comes to hotels, I just prefer that they are clean and not likely to have bedbugs. This place did not live up to those standards. I didn't get bedbugs, but we also threw out the clothes we slept in after our stay. The sink was dirty and rusty, so was the bathroom, and the hallway lighting was low flickering fluorescent lights […] like a crackhouse. A homeless guy was hanging out in the lobby, and I assume he was a guest (not that I have anything against homeless people, glad he could get a roof over his head- but that is all this place is). There were "100% smoke-free" stickers on everything, and EVERYTHING, including the rooms and hallways smelled like smoke. Only stay here if there is no other option. Read moreGenuine Hotels.com guest review
room was clean and comfortable, Location was easy to find but a little confusing. Staff was pleasant.Genuine Hotels.com guest review
"Convenient but dirty and bad internet connection"
First, the internet connection is almost inexistant because the signal is so weak and unstable. So don't expect an internet connection. Second, the rug and the bathroom were very dirty: drips on the bathroom walls, dust and dirt all around the bathroom floor, sticky bathroom floor, dirty bathtub, etc. Plus there is fuzz and dirt on the rug everywhere […] else in the room. The staff was friendly, but so informal that it is unpleasant. They were however helpful. All in all, an ok place to crash, but the hotel description is inaccurate you'll probably find cheaper for the same level of service. Read moreGenuine Expedia guest review
For the price point, this is a great hotel. Rooms were clean and the front desk employees are well trained and respectful.Genuine Hotels.com guest review
"not terrible. not great."
Outside looks a lot better than the inside.Genuine Hotels.com guest review
"Convenient to I-15; easy on, easy off"
Lady on the reception desk allowed me to check in a bit early which was a big help to me; courteous, knowledgeable and friendly. Comfortable, clean and quiet room.Genuine Hotels.com guest review
"2 days in Phoenix for work"
My bedroom was the one just next to the counter, so it was a bit noisyGenuine Expedia guest review
This hotel was disappointing, I didn't expect anything special for the price but the only positive was that the beds were actually clean and comfortable. Cons: no refrigerator, no microwave, no hair dryer, no iron or board. At one point we needed more towels so I called down to the front desk but the attendant advised that she was the only one there […] so that we would have to go down and get them ourselves. Also, the walls are paper thin so the first night security (very rudely) came to tell us to keep it down and honestly we we're not being loud. Read moreGenuine Hotels.com guest review
There wasn't even even a coffee pot in the room, the sink didn't drain and there was no fan in the bathroom..poor qualityGenuine Hotels.com guest review
From someone's long hair in my bed, to the stained ridden carpet. Dirty walls and smell of the building, I would say that this hotel does not clean properly. I was disgusted with my stay.Genuine Expedia guest review
"front desk service"
computers shut down as i was standing in a line to check in causing me to miss the meeting i was in phoenix for - front desk staff person was extremely loud as she was training a new front desk hire and was very unprofessional to everyone waiting to check in and continued to tell everyone in the lobby how bad her day was - hotel staff (housekeeping) […] knocked on my door several times and then tried to open my door and told me they were to check my toilet that had not been working all day - yahoo - no iron or ironing board in the room - no coffee machine in the room either (pathetic to say the least), very limited supplies and thank goodness i didn't have any toilet problems during the night. sorry to say i would not recommend this hotel to future guests, unfortunately, but there definitely is potential once all the staffing problems are resolved and a few basic amenities are added to the rooms. my first stay at a red roof inn. Read moreGenuine Expedia guest review
We liked this place enough to come back again. Our fourth stay there. They were nice enough to extend our check-out time a half hour--which we needed. Close to Motorcycle Mechanics Institute, which is why we were there. If you plan to visit the nearby Walmart, ask at the desk how to exit the motel. One way works, but not the other.Genuine Hotels.com guest review
"Conveniently located, but hard to get to."
For the rate I paid, the hotel was more than adequate. I wasn't expecting, and didn't have, a 5-star experience, but the bed was comfortable and the location was quiet enough. This was the first hotel I've utilized in 20 years that didn't have an in-room coffee maker, and the lobby was out of coffee when I left at 8 a.m., but again, it was a no-frills […] experience. One note: I forgot my razor, and the desk staff provided me with a single-blade disposable ... but the blade did not extend far enough out of the case to actually shave me. It just glided over my face, doing nothing. I can't say I got ripped off, but I'm pretty sure Red Roof Inns did, when it purchased those razors. :) Read moreGenuine Expedia guest review
The room was alright for it's price. Couldn't ask for more. I would make another reservation there for that low rate. The beds were soft and rooms were clean. I slept good.Genuine Hotels.com guest review
"don't stay for more then a day"
room was alright except there where stains on the blankets. There was no fridge or microwave in the room like it shows in the website. The room service is expensive so eat out.Genuine Expedia guest review
"It was in a horrible location and I didn't feel sa"
Horrible experience , i would not recommend this hotel to anyone, its in a super sketchy location and I didn't feel safeGenuine Expedia guest review
"the price was great"
it was ok i paid $40.00 for a room I knew it wasn't going to be anything fancy if you need a place to just sleep for the night this is it. the hotel itself is run down elevator is tagged and you know its not the best group that stays there but it was quite while I was there.Genuine Hotels.com guest review
Nice hotel, friendly staff. The room was class and comfortable. Close to I-17, and you can hear highway noise if staying on east side rooms.Genuine Hotels.com guest review
"Better than most inexpensive motels"
Was pleasant enough (except the Wi-Fi) but I didn't hang around the motel as I had other things to do in the Phoenix area.Genuine Expedia guest review
we enjoy the nights that we stayed in this nice hotelGenuine Expedia guest review
This was my third stay at this particular location in the last year and a half. Unfortunately it has ran down hill quite rapidly. The floors are dirty, the room was stuffy, just dinghy overall. I will not be staying there again.Genuine Hotels.com guest review
If you don't mind stained carpet & chairs this is a very good value.Genuine Hotels.com guest review
We will stay there again next time we're in phoenix.Genuine Hotels.com guest review
"In need of better upkeep"
Although the room was comfortable and clean, the hotel was not. The stair wells smelled like urine, were extremely dirty and looked like the room for any homeless that was passing by. Dirty boxes of clothes and shoes. Just nasty!Genuine Hotels.com guest review
"committed a cardinal sin!"
At 1:15 AM someone entered my room and woke me up! When I yelled out "hello", they said "security, I thought this room was empty." When I complained to the desk upon checkout, I asked for the name of the security guard and the name of the manager. I have those names in case you need them. This was a cardinal sin and I will NEVER stay at this hotel, […] again. Read moreGenuine Hotels.com guest review
"Not to bad on a budget"
So I stayed here a week while I worked in phoenix. I'm a traveling contractor so when I decided to stay here I was pleased to know that my special accommodations were met. I have a company vehicle with very expensive tools and asked for a street view so could keep watch over my truck. The customer service was great the young gal up front was also very […] helpful as was everyone else. My room was cleand everyday with fresh towels and my bed was also made. However the area was so so but not bad at all they have in site security if that makes you feel better. Overall the service and hotel was a great choice for me and if I'm ever back in this area I'll be sure and book a room with them again !! Read moreGenuine Hotels.com guest review
carpet has stains, walls had smudges. linens seems clean. ac unit didnt blow that hard..keep in mind this was Phoenix in August. it was 84 bucks for 2 nights and that encuded taxes and fees. so i guess i cant complain. for just me it was fine. if i had the wife with me she would have freaked out.Genuine Expedia guest review
"A STEAL FOR THE MONEY"
I paid around 40 dollars for one night - two beds. I was a little nervous because I got such a great deal that I knew there had to be a catch. BUT there wasn't. The hotel was clean. The room was clean. The beds weren't incredibly comfortable but for just one night, I could handle it. At checkout, the woman at the counter was VERY nice. Great experi […] ence. Read moreGenuine Hotels.com guest review
There were signs everywhere about this being a non-smoking room and hotel but the smell of cigarette smoke was all over the room. the air-conditioning was falling apart and the toilet sit was multi-color and wore down. for the one night it was bearable but will not stay at this hotel on my next trip to the phoenix area.Genuine Hotels.com guest review
"close to freeway"
Front desk service is good and friendly nice entreeGenuine Expedia guest review
"You get what you pay for"
Paid a reasonable price for the room. The carpets in the halls and rooms seriously need to be cleaned. The tub/ shower was really slow draining and I was standing in ankle deep water in no time. Stairwell hasn't been cleaned in some time as well. Much more attention needs to be taken with the overall cleaning of the hotel. The staff was friendly and […] helpful Read moreGenuine Hotels.com guest review
"Great price for decent rooms!"
Quick check in, friendly staff. Comfortable and clean rooms.Genuine Expedia guest review
"GREAT STAFF, undesirable odor."
From the moment we pulled up we were a bit nervous, strange people just hanging around all over outside. Upon walking in though we were greeted by friendly staff who got us all checked in, we grabbed our luggage and headed to the elevator, it's summer in AZ but even so it was very warm in the elevator and hallway to our room and we thought the small […] in the hall would end once we gotto our room but it smelled worse in there! AC took about 6 hours to finally cool the room down. Friendly people but we probably won't be back. Read moreGenuine Hotels.com guest review
Hotel was ok. Rooms were decent but nothing spectacular. Staff was friendly, but there was usually only one person at the front desk so it took forever to ask a question or make a request. Beds could be more comfortable. WiFi was available, but it was so painfully slow that most of the time I just used the hotspot on my phone. Overall it was ok, but […] i'll probably book elsewhere next time. Read moreGenuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
Complaint would be that the tub didn't drain.Genuine Hotels.com guest review
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