"Red Roof to the rescue!"
We stayed at the Red Roof after our initial reservation at the Super 8 across the freeway turned out to be unacceptable. Red Roof came to the rescue! They were friendly and let us check in even though it was late in the evening. They gave us adjoining rooms since they didn't have any rooms with two queen beds. The staff gave us several good options […] for some awesome food and on place where we could pick up some snacks etc that were really close by. The area that Red Roof is in is slightly sketchy, but the hotel more than makes up for that by providing well for the protection of their guest. They did a remarkable job of salvaging a really screwy situation that another hotel put us in!!! Read moreGenuine Hotels.com guest review
This is a great hotel and is animal friendly. I was most impressed by front office staff. They made stay more pleasant. I highly recommend.Genuine Hotels.com guest review
We absolutely enjoyed our stay! We thought the service was superb! Megan was the best part of our stay she went out of her way to answer all our questions that we had due to we did not know the are at all due to this being a relocation from Omaha Nebraska to Phoenix for my employer. The only suggestion we would make is for the bathtub could of been […] cleaner, but we have seen worst :) it was very centrally located which was great. Thank you! Read moreGenuine Hotels.com guest review
I have stayed at this Red Roof many times and I have no complaints.Genuine Expedia guest review
Wasn't happy when I couldn't access to my room after a long meeting . I was tired and ended up having to leave my stuff in front if the door n go back down. To have the key rescanned . Had to wait ten min on top if that cuz no one was at the front desk .Genuine Expedia guest review
"Decent price got me there."
No frills, just what you need. Only 1 trash can in the room, not a problem, just had to walk back and forth more often. Asked for more towels, twice, but they never came (thought maybe I was supposed to go get them); they just replaced the used ones after we left the room for the day.Genuine Expedia guest review
"Is what it is..."
Rooms are fine, laundry room out of order and pool needed some cleaning; otherwise, it is what it is.Genuine Hotels.com guest review
"Nice home away from home"
The room was very clean and comfortable. Flat screens were new so that was a nice feature. Staff was very friendly and approachable.Genuine Hotels.com guest review
I was expecting a lot less because the price was so reasonable but was surprised by the condition of the hotel, the service, just about everything. I will definitely stay there again!Genuine Hotels.com guest review
"Nice & simple"
Enjoyed our stay here. Place is not fancy, but it was very clean & comfortable. Pool area & grounds were nice and well manicured. The room was updated nicely and for the $40 rate per night I paid, it was a steal. Would stay here again if I were in the area & needed an inexpensive place to stay.Genuine Expedia guest review
This hotel was disgusting. I was stained and stunk and had shady people walking around all night. We left, even knowing I would not get a refund. I was too afraid to set my daughter down on the bed so I waited to change her diaper til we got to a diff hotel. Never again!!!!!Genuine Hotels.com guest review
Room was quiet even though it's close to the freeway.Genuine Hotels.com guest review
I would never stay there again!.....dirty and smelled!Genuine Hotels.com guest review
Receptionist was rude. Asking questions that were none of her business.Genuine Hotels.com guest review
"Close to highway and lot of thing to do."
I would not book this hotel thru expedia again. We needed a refridgerator for medications and requested one months in advance with our expedia booking. When we got to hotel we were told that they had none left and that we were not a priority booking thru expedia and were made to feel like second class citizens.Genuine Expedia guest review
"WiFi was unusable. Gov. subsidized housing?"
For the price this hotel is ok for a place to lay your head at night. I was in town for an event so I was at the event location for most of my time and only at the hotel to shower and sleep. The entire time I was there the free WiFi service was so slow that it was virtually unusable. When I asked the front desk about it they gave me a tech support number […] to call. I called the number and the rep said that the network was new and that he didn't have the credentials to log in and check it so he would have to create a "ticket" and kick it up to the next level... (i.e. no immediate solution). So, I couldn't really do any work or check email much while I was there. I would call ahead and check the status of this issue before booking a reservation here if you need to be connected during your stay. The other thing I noticed was that this hotel appears to be providing government subsidized housing (e.g. section 8) to low/no income people who appear to be "residents" of this establishment. So, be ready to see the same "characters" hanging around the lobby every day as you come and go. Not a good thing for a hotel in my book, but I was paying less than half of what others were paying at the Hilton Garden and Marriott event host hotels. This is a "budget option" and that's the only reason to stay here. Read moreGenuine Expedia guest review
My room was clean, however, the carpet and beadspreads wete stained, and bathroom walls has slight mold. Could also use comfortable chair to sit in.Genuine Expedia guest review
"served its purpose"
the staff was very nice. the room was clean. it was easy to get to but the city could do better to mark signs. the noise was low even for being so close to busy freeway. my only complaint was one of the beds sat an angle and I found myself sliding to the foot of the bed and had to crawl back up. the other bed was fine so the next night was better. the […] ice machine was out of order so had to go to another floor and the drink machine was a little pricy. they advertised breakfast but couldn't find any. because it was otherwise clean and close to my business needs and the price is good I would probably stay again. Read moreGenuine Hotels.com guest review
"It's a dump"
It was the worsted hotel I ever stayed in. Do not stay there. Wife yelled at me for booking this hotel.Genuine Expedia guest review
"Nice inexpensive layover"
The room was clean and comfortable and we felt safe staying here. It fit our budget for a quick stay over. Very pleased.Genuine Expedia guest review
"Right location for the right price"
Not sure why all the poo poo;s here but this property was much more than expected for the price paid. Great location for Northern Phoenix, clean and comfortable room, friendly & efficient service. The grounds were well maintained and patrolled. If you are not looking for mints on the pillow and facials on site but rather a clean, safe & good night's […] sleep then this is the place close to Bell Road and I-17. I will definitely stay here again! Read moreGenuine Hotels.com guest review
"Good but not the wireless"
Good experience but no quality wireless Check in and out was a little weirdGenuine Expedia guest review
Overall really good experience. No complaints except they need a blow dryer and an iron in the room but other than that it was good location and no complaints!Genuine Expedia guest review
This motel is on the freeway and a little noisy, the rooms are o.k. but carpet was dirty. because of one way traffic it can be a little hard to get in and out of.Genuine Expedia guest review
"Not a place to stay in our books!"
We stayed two nights in this hotel. We were traveling with another couple so had two rooms with two queen beds each. Our check in was difficult as their internet was not working. The front desk had one worker who was trying to take care of housekeeping and maintenance issues at the same time checking in guests. We arrived fairly late the first day so […] had dinner and went to bed. The second day we left early in the day and returned around 11 am to get some items from our room. The room was not made but the maids were in the area. Returned about 4 pm to drop off and pick up items and the room was still not made. My husband went to the front desk at that point and told them. We got back after 11 pm and the room had not been touched. The faucet dripped for two days even after we told them we could not shut it off. Read moreGenuine Expedia guest review
We could not have been more pleased with our experience thanks to the hotel staff. Our son has been very ill and is bound to a wheel chair right now. The staff went out of their way to accommodate his/our needs with his handicap. The room was clean and well serviced, it was definitely a great value at the rate we found. Great bang for the buck but the […] service and staff are why we'll be back again next year for spring training and at this Red Roof Inn! Read moreGenuine Hotels.com guest review
"The price was a little high for the area"
The only thing I didnt like was we couldnt get in until 3pm, then we get there and the room was cleaned yet so we had to wait another 30 mins.the walls are very thin.we could hear the tv from the room next door.i would stay again.Genuine Expedia guest review
Very good experience. Would stay there again. Staff was very helpful.Genuine Expedia guest review
"Not Pleased at All"
The manager was initially rude because he could not find my reservation. In my room, the bathtub didn't drain, there were stains on both of the bedspreads, no hair dryer in the room, alarm clock didn't work, and phone did not work, although they were both plugged in. Then, in the morning, the deadbolt stuck and I could not close the door as I was taking […] my belongings out to my car. I was told that most of the deadbolts stick like that. It was also more of an industrial area, and I did not feel very safe. I would not recommend this to anyone. Read moreGenuine Hotels.com guest review
"Good night sleep"
Our stay was good, three nights. Room was older but had everything we needed. No noise from other rooms or in the hallway. Heated swimming pool... All the coffee you could drink. We would use this place againGenuine Expedia guest review
"Spring Training Trip"
Good visit, Hotel was clean. Would definitely use it again.Genuine Expedia guest review
"Budget motel offers a clean room but not much else"
Hotel had clean rooms but few extras like breakfast, restaurant, etc. However, it's in a good location for finding your own. Hotel needs some sprucing up and more modern rooms. Good for the price - just don't expect much.Genuine Expedia guest review
"In and Out"
Was only there for a few hours of sleep and a shower.Genuine Expedia guest review
"Small and like bricks."
They had no working WiFi, except a hot spot in the lobby. The beds were small and the pillows were like bricks. There were no blow dryers in the room. Plus there were parties both nights we stayed. Would of moved Hotels But, They had A No Refund policy. Very unhappy, two thumbs and ten toes down.Genuine Expedia guest review
This place was filthy.Genuine Hotels.com guest review
Our stay was nice, had a problem checking in. Computer problems, took more then 40mins to get to our room. I also asked when booking for adjoining rooms but did not get one, all though our rooms were next to each other.Genuine Hotels.com guest review
Good thing I arrived very late, otherwise I may not have decided to stay here. Was in a sketchy area, lots of strange people milling around outside and a printed paper was taped on the front door that said No Rooms. I already had paid for the room, and the guy at the front desk said I was lucky to have a reservation. Lots of noisy young people going […] in and out of their rooms, old and tired furnishings. Read moreGenuine Hotels.com guest review
Sounds a bit picky, but there was no garbage can in my room. Otherwise, it was a decent place to crash for the night.Genuine Hotels.com guest review
"okay for a brief stay"
The hotel could not be entered at the wing doors, so we had to go through the front entrance all the time, which was inconvenient. The wing entryways were dirty and smelly as well. We were traveling with our dog so perhaps we weren't given a first-rate room. The room was generally clean.Genuine Hotels.com guest review
bath filled up with water when taking a shower smelled like smoke in a non smoking room dirty room!!!!Genuine Hotels.com guest review
"Quick trip type of room"
The hotel was easy to spot of the freeway but was a little confusing to figure out what road went there. The front desk was friendly after she done talking to some fellow co-workers. The rooms were semi-clean. There was some change on floor yet when we checked in. Was one of those hotels for a quick stop to just sleep and hit the road again.Genuine Hotels.com guest review
Red Roof in Phoenix was a nice hotel. They had good coffee in the morning at the reception.Genuine Expedia guest review
"Great location, close to shopping and within dista"
Close to shopping and within range of all the local cities, bed was very comfortable and room was clean. Will be back next year.Genuine Expedia guest review
"Not what I thought I was getting"
It looked like we stayed in a handicap room, good size but stains on the floor, used the bathroom once and had to go to the front desk and ask for a plunger, no trash in the bathroom, no soap, and was told they had breakfast but only had coffee and tea! I can get a much better room somewhere else for the same price but I would happily pay more for a […] room a more put together. Read moreGenuine Expedia guest review
"A place to stay for a week"
I was here for a week, to go hiking from NH. It was adequate, and a reasonable value. The stairways were very dirty/smelly - unfortunate due to it only being 3 floors, most healthy people would rather walk than ride a slow elevator, but I found that I needed to use the elevator to avoid a gag response. While it seems hard to get to (due to BC-Hwy being […] one way), you can get into it from Bell using a side road titled "Business Use Only". The first time you leave the hotel, drive away from the entrance you came in, and it will become obvious. Yelp will help you find all the good nearby eats. 24 Hour Fitness 42nd x Bell has a $45/week deal if you have an out of state drivers license (not 24 hour on the weekends, fyi) . I mentioned stairs to mgr on first day, and he said he'd resolve it, but still awful day I left. Read moreGenuine Hotels.com guest review
"Worst hotel stay ever"
The staff was outrageously incompetent, rude and generally poorly trained.The room was filthy, our stay was for 4 days and 2 of the 4 the room was not cleaned, the halls were never vacuumed and the assistant mgrs. were totally non-service oriented. This is not even a 1 star hotel.Genuine Hotels.com guest review
nice hotel, easy to get to, friendly staff. Little noisy from freeway, SLOW wifi service.Genuine Hotels.com guest review
"second visit---good like first"
pleasent staff, room ok -cleanGenuine Hotels.com guest review
Nothing of significance to report. If this is not understandable, don't use the review.Genuine Expedia guest review
This place is great for a quick night...MAYBE 2. Friendly desk staff, super convenient highway access.Genuine Hotels.com guest review
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