All hotels in Phoenix, Arizona, United States of America
1 room, 2 adults
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17222 North Black Canyon Highway, Phoenix, AZ, 85053, United States of America, ‏‎855-239-9400
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Hotels.com reviewsTripAdvisor reviews
3.2 / 5Good

Score breakdown (from 519 reviews)

  • Location
    Great location
  • Pool
    Great pool
  • Cleanliness
    Dirty
  • Bar
    Bar is not good
  • Amenities
    Bad amenities
  • Breakfast
    Bad breakfast
4.0 / 5Excellent
Very nice room n there pet policy is great too
Genuine Hotels.com guest review
1 night business trip Sep 29, 2015
william
US
3.0 / 5Good
Front desk was pleasant and courteous. The hotel outside of the room was in really bas shape. The elevator was littered with graffiti and the hallways were filthy and musty smelling. Room was clean but furnishings and plumbing were really outdated. Was a good deal pricewise, but I would have paid a few bucks more for a nicer place.
Genuine Hotels.com guest review
1 night family trip Sep 28, 2015
Not Provided
US
2.0 / 5Fair
"Very dirty"
Although the staff was super friendly, the condition of this hotel was horrible. Our room was filthy. The carpet needs to be replaced. Our feet were black from how dirty it was. There was blood splatters on our room window. While I understand this is a pet friendly hotel and that's why we stayed there because of our pets, the room smelled very bad. The bathroom floor was dirty. The staff is aware of these conditions I heard them talking about trying to get everyone to work together to get the hotel in better shape. There was also a lot of people just hanging out and I don't think they were guests maybe friends if the employees. if they fixed up the rooms I would have given it a better review.
Genuine Hotels.com guest review
1 night business trip Sep 28, 2015
Amanda
US
1.0 / 5Poor
"Horrible hotel"
This hotel is dirty and lots of dirty people staying there, up all hours of the night. There is no continental breakfast, not that you would want to eat anyways. The laundry room is closed from 7:00 p.m. until 8:30 a.m., which is ridiculous if you need to wash work clothes for the morning, and the staff is rude.
Genuine Hotels.com guest review
1 night family trip Sep 24, 2015
Jennifer
US
3.0 / 5Good
"It's ok for the pay"
You get what you pay for,
Genuine Hotels.com guest review
3 night trip Sep 18, 2015
delaiah
US
5.0 / 5Outstanding
"Very friendly & helpful staff!"
Staff was extremely comforting & made us feel very welcome. Will definitely choose them again.
Genuine Hotels.com guest review
1 night family trip Sep 11, 2015
Aleta
US
4.0 / 5Excellent
"Quick Stopover"
Not a bad place for a quick trip break.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2015
Lynda
US
2.0 / 5Fair
"Disappointed"
The hotel staff was rude and not friendly at all. The room was clean and comfy but no fridge or microwave. The carpet in the room needed more cleaning, was different than the promotional picture. There's no continental breakfast, only coffee in the lounge. It was confusing to figure out how to get to the hotel from the back alley streets to the frontage road. All in all, I am not returning to this hotel.
Genuine Hotels.com guest review
1 night family trip Sep 11, 2015
carless
US
4.0 / 5Excellent
"Great!"
We like the service and the facilities, only that there were too many guest smoking.
Genuine Hotels.com guest review
2 night family trip Sep 5, 2015
Martin
US
5.0 / 5Outstanding
"good experience"
Quick painless check in. Big enough desk/workspace. A/C worked great.
Genuine Hotels.com guest review
1 night business trip Sep 3, 2015
A Traveler
US
1.0 / 5Poor
"No ac!!"
Ac doesnt work!!!
Genuine Hotels.com guest review
1 night family trip Aug 29, 2015
Alberto
US
5.0 / 5Outstanding
"Clean, comfortable, had a great stay"
The hotel was fairly priced, and everything was as described. The room, lobby, and pool area were all clean. Beds were comfortable. I have no complaints about the hotel itself. The only drawback is the location, it's a little far north of the city center.
Genuine Hotels.com guest review
1 night trip Aug 22, 2015
Lauren
US
3.0 / 5Good
"Phene Friendly/But room clean."
Room was ok,however the there's a lot of activity that goes on on outside and the rear of the hotel. I didn't find it dangerous but expect to see a lot of druggies sneaking in and out the hotel at night.
Genuine Hotels.com guest review
5 night trip Aug 17, 2015
A Traveler
US
4.0 / 5Excellent
Very nice and clean for the area and very affordable especially if you need a place to stay temporarily I would recommend it. Average middle-class clientele but still has a clean environment
Genuine Expedia guest review
Other trip Aug 26, 2015
A Traveler
US
3.0 / 5Good
"RRI is a clean, very basic place to stay."
Morning before I left the hot water kept cutting in and out so taking a shower was difficult.
Genuine Hotels.com guest review
1 night trip Aug 15, 2015
ralph
US
3.0 / 5Good
Medical Appt. stay. Carpet needed to be cleaned. Stains.
Genuine Hotels.com guest review
1 night family trip Aug 9, 2015
Shirlene
US
5.0 / 5Outstanding
"Great night stay"
Great night stay thanx
Genuine Hotels.com guest review
1 night family trip Aug 14, 2015
ERIC
US
4.0 / 5Excellent
We are currently living here which is not all that bad, now that we know everyone that works here.
Genuine Hotels.com guest review
6 night family trip Jul 25, 2015
Rose
US
5.0 / 5Outstanding
"I wanna stay again for 22 of august"
It was good
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2015
Agustin
US
4.0 / 5Excellent
"Good value"
Very good value for the price. Nice comfortable bed, large room that was very clean. If I had to make a complaint I'd say the carpets needed to be cleaned, that being said when I was leaving the carpet cleaning company was arriving to do the carpets in the hotel.
Genuine Hotels.com guest review
1 night trip Jul 24, 2015
Kevin
US
3.0 / 5Good
Room was good but area and gusts not great and a smile of cigarettes
Genuine Expedia guest review
Other trip Jul 26, 2015
A Traveler
US
4.0 / 5Excellent
This is a nice place, comfortable and nice price! Recommend it.
Genuine Expedia guest review
Other trip Jul 26, 2015
Mary
US
3.0 / 5Good
"Okay"
One of the beds was dirty but we just didn't sleep on it .. we had a great time :)
Genuine Hotels.com guest review
2 night romance trip Jul 17, 2015
Ashle
US
3.0 / 5Good
Overall good but the air conditioner did not work well.
Genuine Hotels.com guest review
3 night family trip Jul 17, 2015
rosalio
US
1.0 / 5Poor
If I could give this place zero stars I would. We were driving from Arizona to Austin and needed a stoping point. We stopped here cuz of the rating and ease of booking. We checked in and the guy wasn't very friendly but it was also 3am. We got into our room and it looked as though our beds were made and the linen and towels were replaced but not like it had been clean. There were stains on the mini fridge and microwave, and there was a huge red stain in the shower that looked like a blood stain. We were so exhausted we didn't shower and just went to sleep I took a picture to show the front desk in the morning. When I showed them the stain they said it was a rust stain and I also told them the room wasn't very clean they didn't do anything about it. I wasn't expecting a refund or anything but maybe more of an apology. That being said. I would never recommend this hotel to anyone. Spend an extra $30 and go to the Marriott down the street!
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
A Traveler
US
1.0 / 5Poor
staff was rude and it smelled like wet cat
Genuine Hotels.com guest review
1 night business trip Jul 17, 2015
A Traveler
US
2.0 / 5Fair
"Disappointed"
Requested a non smoking room and that was a nightmare , then power went out in a state that was 104 degree
Genuine Expedia guest review
Other trip Jul 23, 2015
A Traveler
US
2.0 / 5Fair
"Outdated and dirty room"
The room was obviously formerly a smoking room - a large burn was on the curtains and marks on the sink and furniture. The carpet was very stained and dirty, and there were stains on the bedspreads. The hotel looks like it has seen better days. The staff was more interested in discussing sketchy customers than taking care of more than the basics. We did, however, have a quiet night's sleep.
Genuine Hotels.com guest review
1 night family trip Jul 17, 2015
A Traveler
US
4.0 / 5Excellent
"Friendly staff."
People were very friendly. Bed was very uncomfortable. Great pool. I would stay again
Genuine Hotels.com guest review
3 night trip Jul 10, 2015
A Traveler
US
3.0 / 5Good
"Home away from Home"
Temporarily in between apartments and have made this our home away from home.
Genuine Hotels.com guest review
2 night family trip Jul 12, 2015
A Traveler
US
5.0 / 5Outstanding
"Happiness"
I always book this hotel because the staff is so friendly and happy.
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Jessica
US
5.0 / 5Outstanding
"Easy freeway access"
Very convenient location with easy freeway access. Nice pool area. Excellent value for the price. Perfect for people passing through Phoenix who need and easy and inexpensive place to stop.
Genuine Hotels.com guest review
1 night family trip Jul 8, 2015
Michele
US
4.0 / 5Excellent
"Inexpensive but they serve a decent cup of coffee."
For a budget motel it was neat, clean and a friendly staff. Nearby places to eat. I would return.
Genuine Hotels.com guest review
1 night business trip Jul 8, 2015
Brian
US
4.0 / 5Excellent
It was pleasant. A little out of the way for where I needed to be, but a nice place to stay.
Genuine Hotels.com guest review
2 night family trip May 28, 2015
Raymond
US
5.0 / 5Outstanding
"Great Relaxing Stay"
Very nice and relaxing. I use this hotel often
Genuine Hotels.com guest review
2 night trip May 6, 2015
Wendaline
US
5.0 / 5Outstanding
Nice Hotel, Sketchy Niebourhood
Genuine Hotels.com guest review
1 night business trip Jun 22, 2015
Bob
US
4.0 / 5Excellent
"Great place to stay"
Perfect! the only thing that would have made it a ten is to have a packaged muffin or pastry in the morning.
Genuine Hotels.com guest review
1 night trip Jun 13, 2015
Roger
US
4.0 / 5Excellent
"Good hotel worth staying would stay again."
Very nice hotel
Genuine Hotels.com guest review
1 night business trip Jun 22, 2015
Bob
US
4.0 / 5Excellent
"One night stay."
Our family was on the way to San Diego and we needed a place to stay in Phoenix. I like this place and have stayed here many times before. The guy at the front desk was awesome. Very friendly and helpful.
Genuine Hotels.com guest review
1 night family trip Jun 16, 2015
A Traveler
US
2.0 / 5Fair
"bad"
sink, AC and tub was not working :( room 302
Genuine Hotels.com guest review
1 night business trip Jun 14, 2015
Joel
US
4.0 / 5Excellent
"Nice"
Very good
Genuine Hotels.com guest review
1 night trip with friends Jun 6, 2015
Tanveer
US
2.0 / 5Fair
"Overall stay was not as satisfying"
There was no breakfast.
Genuine Hotels.com guest review
2 night business trip Jun 3, 2015
A Traveler
US
2.0 / 5Fair
"stained"
stained bed sheets
Genuine Hotels.com guest review
1 night trip May 30, 2015
A Traveler
US
4.0 / 5Excellent
"My stay"
It Was wonderful and the only thing missing was a breakfast.
Genuine Hotels.com guest review
5 night trip May 22, 2015
jayson
US
5.0 / 5Outstanding
"Great stay!"
We had a last minute stay in Phoenix and needed a room. Not only is the rate extremely competitive, the hotel is very nice and clean. The staff was exceptionally friendly as well. The location is very easy to find and in close walking distance of dining establishments and entertainment. I will absolutely stay here again if I find myself in the Phoenix area.
Genuine Hotels.com guest review
1 night family trip May 30, 2015
Tara
US
4.0 / 5Excellent
"Joe's View"
I was surprised to not find a blow dryer for my wife, and an iron. I had to request for them. It would have been nice to have a continental breakfast. Great price for the hotel. I booked two rooms at two separate times and requested to be close together. The rooms were not next to each other, but they accommodated us by being on the same floor and only two rooms apart.
Genuine Hotels.com guest review
2 night family trip May 22, 2015
Joseph
US
3.0 / 5Good
Average hotel decent part of town. Perfect for the price. Only complaint was floor in the bathroom around toilet seemed sunk in. Tripped a few times bc it was lower in some spots than others.
Genuine Expedia guest review
Other trip May 26, 2015
A Traveler
US
4.0 / 5Excellent
"Review AZ"
Besides the barking dogs and the beds too hard. It was OK.
Genuine Hotels.com guest review
3 night trip with friends May 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Good place to stay after a hard day!"
Overnight stay after visiting relative. Was a pleasure to be at Red Roof Inn after a VERY long day. Gentleman at the front desk was very helpful and kind, went above and beyond in getting the room I needed. Was enjoyable to be able to have my dog with me without hassle or additional expense, this makes it a big plus for my staying again. Room was clean, could have used some updates, but great for what I needed. Woke up to kids having a great time laughing and splashing in the pool. Will probably be my go to on the next visit to Phoenix relative. Thanks.
Genuine Hotels.com guest review
1 night family trip May 16, 2015
A Traveler
US
3.0 / 5Good
"Red Roof on Black Canyon Hiway"
The hotel is tired and in need of a renovation. It was clean but showed its age.
Genuine Expedia guest review
Other trip May 18, 2015
Tom
US
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