Les Suites Hotel Ottawa - Ottawa

130 Besserer St, Ottawa, ON, K1N9M9 Canada
Guest rating 8.2 / 10
100% Recommend
(Neighbourhood average 8.5)
The all-suite Les Suites Hotel Ottawa is located 16 kilometers from Ottawa's airport. Situated in downtown Ottawa, on the edge of Byward Market, Les Suites provides access to the city's museums, restaurants, galleries and shops. The lobby's Presse Café serves coffee, spirits and a light menu. Amenities include an indoor heated pool, spa tub, sauna and 24-hour fitness center. The business center includes two computer stations. Guest suites feature separate living, dining and sleeping areas....
45.42685, -75.68778
Hotel coordinates:

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Adults Children
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Guest review summary

  • 8.2 Average rating: All Trip Types
  • 100% Recommended
  • 12 Reviews
  • 8.6  Hotel Service
  • 8.2  Room Comfort
  • 7.6  Hotel Condition
  • 7.6  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (12) 8.2
Business (0) 0
Romance (3) 9.4
Family (4) 7.6
With Friends (1) 6.0
All Others (4) 8.6

Overview

Location.
This Ottawa property is close to Rideau Centre, Byward Market, and Parliament Hill. Also nearby are University of Ottawa and National Gallery of Canada.

Features.
Les Suites Hotel Ottawa has an indoor pool, a spa tub, a sauna, and a fitness facility. Business amenities include a 24-hour business center, wireless Internet access, and audio-visual equipment. Les Suites Hotel Ottawa has a restaurant. Room service is available during limited hours. Event facilities include conference rooms. The staff can arrange concierge services and dry cleaning/laundry services. Additional amenities include room service during limited hours, laundry facilities, and complimentary newspapers in the lobby. This is a smoke-free property (fines may apply for violations). This property is self-catering.

Guestrooms.
Amenities featured in guestrooms include coffee/tea makers, free local calls, and clock radios. In addition, amenities available on request include wake-up calls. Guestrooms have cable television with pay movies. Business-friendly amenities include desks and voice mail. Balconies are featured in all guestrooms. All guestrooms offer kitchens with microwaves, refrigerators, and cookware/dishes/utensils. Bathrooms feature shower/tub combinations, hair dryers, and complimentary toiletries. Rollaway beds are available on request. All guestrooms at Les Suites Hotel Ottawa are non-smoking.

Notifications:

  • Guests must be at least 21 years old to check in at this property.
  • Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

    • Pets: CAD 25 per pet, per stay

    Why book with us?

    • Hotels.com doesn't charge cancellation fees
    • Lowest Price guaranteed
    • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

    Amenities

    Services

    • ATM/banking
    • Complimentary newspapers in lobby
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Internet access in public areas - complimentary
    • Internet access - wireless
    • Laundry facilities
    • Parking (surcharge) C$15 Per Day
    • Parking garage
    • Room service (limited hours)
    • Safe-deposit box - front desk
    • Sauna
    • Spa tub

    Business & Event

    • 24-hour front desk
    • Audio-visual equipment
    • Conference room(s)
    • Dry cleaning/laundry service

    Rooms (all rooms include)

    • Balcony
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cookware, dishware, and utensils
    • Desk
    • Free local calls
    • Hair dryer
    • Internet access (complimentary)
    • Iron/ironing board
    • Kitchen
    • Memory foam mattress
    • Microwave
    • Non-smoking only
    • Pay movies
    • Refrigerator
    • Rollaway beds
    • Separate dining area
    • Separate sitting area
    • Shower/tub combination
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Washer/dryer
    • Window opens
    • Wireless Internet access

    General

    • 24-hour business center;
    • Air-conditioned public areas;
    • Elevator/lift;
    • Number of floors: 22;
    • Number of suites:;
    • Restaurant(s) in hotel;
    • Smoke-free property;
    • Swimming pool - indoor
    Cash not accepted
    Check-in time is 3 PM
    Check-out time is 11 AM
    Pet fee charged at hotel/condo C$35/Pet/Every 5 Nights
    Pets accepted

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Guestrooms Guestrooms

    Premiere One-Bedroom Suite

    One queen bed with plush duvet and pillowtop mattress. 700-square-foot suite with private balcony. Fully equipped kitchen, including cookware/dishes/utensils, coffee/tea maker. Separate living and dining areas. Cable TV with pay movies. Washer/dryer. Bathrobes, upgraded bath amenities. Complimentary wireless Internet access and local calls.

    All rooms include All rooms include
    • Balcony
    • Cable/satellite television channels
    • Cable television service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Complimentary weekday newspaper
    • Cookware, dishware, and utensils
    • Desk
    • Free local calls
    • Hair dryer
    • Internet access (complimentary)
    • Iron/ironing board
    • Kitchen
    • Memory foam mattress
    • Microwave
    • Non-smoking only
    • Pay movies
    • Refrigerator
    • Rollaway beds
    • Separate dining area
    • Separate sitting area
    • Shower/tub combination
    • Video-game console
    • Voice mail
    • Wake-up calls
    • Washer/dryer
    • Window opens
    • Wireless Internet access

    Premiere Two-Bedroom Suite

    Two queen beds with plush duvets and pillowtop mattresses. 1,000-square-foot suite with private balcony. Fully equipped kitchen, including cookware/dishes/utensils, coffee/tea maker. Separate living and dining areas. Cable TV with pay movies. Washer/dryer. Bathrobes, upgraded bath amenities. Complimentary wireless Internet access and local calls.

    All rooms include

    Traditional One Bedroom Suite

    One queen bed. 700-square-foot suite with private balcony. Fully equipped kitchen, including cookware/dishes/utensils, coffee/tea maker. Separate living and dining areas. Cable TV with pay movies. Washer/dryer. Complimentary wireless Internet access and local calls.

    All rooms include

    Traditional Two Bedroom Suite

    One queen bed and one double bed. 1,000-square-foot suite with private balcony. Fully equipped kitchen, including cookware/dishes/utensils, coffee/tea maker. Separate living and dining areas. Cable TV with pay movies. Washer/dryer. Complimentary wireless Internet access and local calls.

    All rooms include

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Photo identification and credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pets: CAD 25 per pet, per stay
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
    Prices shown exclude taxes and fees unless otherwise stated.

    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Downtown Ottawa - Glebe

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Rideau Centre - 400 meters
    • Byward Market - 400 meters
    • Confederation Park - 600 meters
    • National Arts Centre - 600 meters
    • University of Ottawa - 700 meters
    • National War Memorial - 700 meters
    • Major's Hill Park - 800 meters
    • National Gallery of Canada - 900 meters
    • Parliament Hill - 1000 meters

    1.0 - 2.0 km

    • Downtown Ottawa - Glebe - 1.2 kilometers

    5.0+ km

    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 12 kilometers
    • Gatineau Ottawa Executive Airport (YND) - 14 kilometers

    Reviews

    Filter by:

    The following English reviews were posted by Hotels.com guests from other countries

    Les Suites Hotel Ottawa 2009.08.07
    Recommended Trip type: Romance "Best location in Ottawa"

    Reviewed by a Hotels.com guest on Aug 7, 2009

    This is our favorite hotel in our favorite city. Close to Byward market and lots of great restaurants. We like having a suite with such a nice kitchen, a seperate bedroom, and laundry facilities.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Les Suites Hotel Ottawa 2009.05.25
    Recommended Trip type: Romance

    Reviewed by a Hotels.com guest on May 25, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Les Suites Hotel Ottawa 2009.02.18
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Feb 18, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Les Suites Hotel Ottawa 2008.12.06
    Recommended Trip type: Romance "Great hotel downtown..."

    Reviewed by Aline of Harrison on Dec 6, 2008

    Stayed in a standard 1 bedroom suite and had a great stay. The location was in walking distance to most of the cities attractions, restaurants, and shopping. I would recommend this hotel and would stay there again.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 6.0 Room Cleanliness
    Les Suites Hotel Ottawa 2008.02.28
    Recommended Trip type: With Friends "Les Suites"

    Reviewed by a Hotels.com guest on Feb 28, 2008

    I like to stay at Les Suites in downtown Ottawa because of the location. It is so close to the canal and shopping and the market....you can't go wrong. I have stayed at Les Suites before in the past, but this stay I found the accommodation just a little rough around the edges. Not quite as clean as I would have expected....the diswasher needed to be replaced. There were no kitchen linens, a lot of the utensils I would have expected as standard were not there. Nevertheless, I would stay there again, because the location just can't be beat.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 4.0 Hotel Condition
    • 6.0 Room Comfort
    • 4.0 Room Cleanliness
    Les Suites Hotel Ottawa 2008.02.20
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Feb 20, 2008

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 8.0 Room Comfort
    • 8.0 Room Cleanliness
    Les Suites Hotel Ottawa 2008.02.15
    Recommended Trip type: All Others "Everything is good not great works for me"

    Reviewed by Mark of Charlotte on Feb 15, 2008

    Excellent downtown location handy to Cora's for breakfast. That said it can be noisy with sirens and street traffic. You get a standard two bedroom apt circa 1970s? (Good size nothing fancy) in very good to excellent shape complete with everything you need for an extended stay. Slow elevators are expected during peak periods. Parking is attached but can be confusing to get to and from as you have to go through a private garage to get to the hotel's garage, you would think it would be the other way around. Staff at the front was always ready, polite and fast. I called for a wakeup call by pushing the specific button for that on Monday evening and the line was not answered. I called the operator and got the wake up call placed with her and it was received. The shower mixer valve was installed incorrectly so that the knob had to be turned in the opposite direction to get the desired temperature. It was reported and repaired same day! The sheers in the living room one side had the hem stitching come apart for about a one foot section which was causing it to hang in front of the electric heater; I reported this on checkout and can only assume it was repaired. The outside set of windows were not closed in the sliding door and second bedroom leading to inside icing due to condensation, I corrected this. The cleaning staff left the previous occupant's open soy milk and some other beverages in the fridge which could have caused quite a stink but thankfully did not. They also neglected to replace the single serving cream in the dish but there was milk. There was some trash under the sofa bed which can be seen when you raise the bed and the oven had some burnt debris left over from a self cleaning cycle. Nitpicking for sure but notice I was very pleased with the place as these are minor. I would recommend that you stay somewhere else so it doesn't get so busy and popular that they raise the rates and that I can't get a room next time I am up there.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Les Suites Hotel Ottawa 2007.07.29
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Jul 29, 2007

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Les Suites Hotel Ottawa 2007.04.20
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by Bill of Watertown, NY on Apr 20, 2007

    Les Suites offers spacious rooms with kitchens and superb maid service. We considered this an excellent home away from home and feel spoiled by the roominess of the accomodations.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Les Suites Hotel Ottawa 2007.04.15
    Recommended Trip type: Family "Outstanding with one accident"

    Reviewed by Danny of Pittsburgh on Apr 15, 2007

    Another guest tried to enter the room later in the night. The hotel gave him the same room. It was scary. Other than that it was outstanding.

    Overall Rating

    2.0 out of value="10"
    • 6.0 Hotel Service
    • 2.0 Hotel Condition
    • 2.0 Room Comfort
    • 2.0 Room Cleanliness

    The following foreign language reviews were posted by Hotels.com guests from other countries

    Les Suites Hotel Ottawa 2009.02.02
    Recommended Trip type: All Others "God beliggenhet"

    Reviewed by L of Lillehammer on Feb 2, 2009

    Meget god beliggenhet - ellers relativt enkel standard, men store rom.

    Overall Rating

    6.0 out of value="10"
    • 6.0 Hotel Service
    • 6.0 Hotel Condition
    • 6.0 Room Comfort
    • 8.0 Room Cleanliness
    Les Suites Hotel Ottawa 2008.03.21
    Recommended Trip type: All Others "j'y retourne"

    Reviewed by b of Orange France on Mar 21, 2008

    Une salle de bain/wc pour six personnes c'est juste ! à part cela l'appartement est confortable. Pas de petit déjeuner sur place.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 6.0 Hotel Condition
    • 6.0 Room Comfort
    • 8.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    Enter stay dates for availability (Enter your travel dates)

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    mm/dd/yyyy
    Adults Children
    age 18+ 0-17