Cool, older hotel. Pretty good access to cable cars and Van Ness where there are plenty of amenities. Pretty good price considering it's the peak of tourist season.Genuine Expedia guest review
"Enjoyed our stay."
Hotel Majestic met our needs..great rate, wonderful restaurant for breakfast..great little bar for an evening drink..room was very clean and "majestically" furnished. We would certainly stay again. Oh, and complimentary morning coffee in the lobby..very nice!Genuine Hotels.com guest review
"Won't be back."
This is an old hotel that needs work. No AC in room; no ceiling fan.Water temp in shower fluctuated. Sink and tub rocked back and forth. Elevator had "inspection pending" notice. Discolored lamp shades suggested incandescent bulb wattage was too high.Genuine Hotels.com guest review
Loved the old feel and decor. Very romantic.Genuine Hotels.com guest review
We loved are stay in San FranciscoGenuine Hotels.com guest review
Peaceful! We stayed 2 nights and enjoyed the classic art deco styling. Lots of beautiful details.Genuine Expedia guest review
"Beautiful hotel, well-located"
Our hotel stay was wonderful. The concierge greeted us every morning and was helpful when we asked for information about the area and how to get to our desired location. The only downside to the hotel was that the room had a bit of an odd smell, but the could have been from the hotel being old and the room being closed up. The decor was amazing and […] the views of the city from our window were completely worth the stay. Read moreGenuine Hotels.com guest review
Perfect location. Lots of character.Genuine Hotels.com guest review
"Full of character, comfort and clean! Loved it!"
Magical! Built in 1903 and very nice accommodations.Genuine Expedia guest review
"old but ok"
old hotel, but feels like a french house. Very quiet. The bar guy is a very good man. Front desk people are all good. The bed sheets are bad... look good, but feel tickle all over.Genuine Hotels.com guest review
Although I have enjoyed several stays at the Majestic and find it a lovely place, on this occasion I found the hotel's own claims of "warm hospitality normally reserved for long-cherished friends" and that "guests are welcomed more as house guests than as hotel residents" not to be deserved. My reception at the front desk was cold and impersonal. One […] day two employees carried on a minor spat in front of me as I waited in the lobby for the elevator. In the beautiful restaurant, I sat with an empty coffee cup as the server passed my table repeatedly without noticing and offering refills. I will, however, return to the Majestic. Read moreGenuine Hotels.com guest review
I was excited to be staying here the moment it came in to view as I walked up Geary and spotted it. Immediately saw the character. Once checked in and got onto the elevator to go up the the Opera Suite on the 4th floor, it just got more fun. Nice big room, had a fireplace and HUGE King bed that you have to hop onto. Large 4 poster frame with nicely […] appointed bedding. This room had windows that opened and you could step out onto the fire escape and get a great view of the surroundings. That night that I stayed, after returning from a concert at The Fillmore (about a 6 block walk away) we were able to enjoy spreading out a blanket (our own) on the fire escape, listen to the sounds of the city, and watch the moon rising over the city. So fun! - So, now, that said. The room's 'character' was created with the pretty, albeit well worn furnishings. There was a tear on the arm of the couch, and one of the chairs had the piping around the backrest missing. But, seriously, it was SOO minor and the pieces were from a period when they still looked fitting for the space. Some of the papered walls were flaking - again, just gave a feel that you were in a by-gone time of the city. We adored it. Everything WORKED, the bathroom was lovely, again holding a regal feeling, by not being so 'new'. I will highly recommend and when I come back to San Francisco, I'd enjoy staying here, again. I'll even request that same room! :) Read moreGenuine Expedia guest review
Parking and meals very expensive.Genuine Hotels.com guest review
Hotel Majestic was very charming and I would go again!Genuine Hotels.com guest review
The hotel shows its age a little but it has a ton of character. Our room was made up and cleaned well each day. The hotel bar and restaurant seemed a little empty when we were there but the service is friendly and entertaining and the food is good. I highly recommend getting a cocktail at the bar, you won't be disappointed.Genuine Hotels.com guest review
QUIET, NICE VICTORIAN ATMOSPHERE. nice staff. odd neighborhood.Genuine Expedia guest review
"Old World Charm"
We enjoyed our stay. The Hotel is away from all the attractions, but sits in a quite neighborhood. We were lucky enough to get 1 of the 9 suites. The room was spacious and was set in the early 19th century Tall ceilings, a giant king size four poster bed. The windows opened to catch a nice breeze. The staff was attentive and the bar had a very cool […] Butterfly collection. Read moreGenuine Hotels.com guest review
Great Classic Hotel, desk service leaves something to be desired as well as general maintenance. Valet's were awesome. Room was elegant, but could use some TLC. Overall if it wasn't a special night and we love classic hotels, we would not stay there. The bedroom and sitting room were elegant, the bathroom okay. The fact that there are no screens on […] the windows 3 stories and no ventilation in the room was daunting, woke up to a very stuffy room. Read moreGenuine Hotels.com guest review
"Sad state of an Edwardian beauty"
It was terrible. For $240 a night, anywhere, I expect every furnishing to be in good repair and clean. Carpeting was loose, arm chairs were frayed and soiled, wall lamp shades were yellow with age and dirty, and the room smelled of mold. The restaurant was disappointing: dinner was mediocre and breakfast was poor (hash browns were hard, bread was substandard […] white, and a single packet of jam). Worst of all: the bar was closed at 11:15 p.m. because the bar tender left early! Don't stay here! Read moreGenuine Hotels.com guest review
"Creepy, Old and smelly"
The website states self-park is free, but they mean street parking. I don't need the hotel to tell me to park on the street (which is impossible in that area); it sounds like there'll be a garage I can park in by myself. So that was misleading, and i had to valet for $25. It says wireless is free, but the wireless wasn't working during my stay. The […] room was smelly and spooky, with heavy curtains on the windows and over the bed, which are dust magnets. The carpet and armchair were dingy and old. My friends were checking in the next day and I desperately called them to book somewhere else, but it was too late to cancel. Their room was the same. Read moreGenuine Expedia guest review
This hotel has a lot of character. It is a very interesting building with a lot of history, which is fun. Just know though, to get that, you give up some of the modern conveniences and go into with that in mind. The hotel is fine but mainly I mean that it has old plumbing so the shower experience leaves something to be lacking, and I don't think the […] wifi worked the whole time I was there (different kind of plumbing). Little things like that which you normally don't even notice at a hotel, but that stand out to you when they are not perfect. But remember your setting and enjoy it for what it is and then I think you will be o.k. It is kind of like camping, but not. :-) Read moreGenuine Hotels.com guest review
"Pictures can be deceiving- hotel was disappointing"
I would put this hotel in the category of a motel. I think they just charge the money that they charge as it is in the heart of San Francisco. Other than that a room at this hotel is not worth more than say $70 or $75/night. The lobby is great and the area where this hotel is, is great as well. However that's about it as nothing else beyond the front […] desk is great about this hotel. We checked in and from the elevator (which took ages to go up from the lobby area to the 5th floor) to the water in the shower was all crappy and a terrible experience. We get to the room and upon entering it looking like a decent and clean room. However after stepping inside, the first thing I wanted to do was open the windows due to a stale/old smell coming from the room. I realized that the windows are old style and one of them had the lock broken and our window had a emergency stair case right outside it so with the broken lock it would be very easy for someone to come in and either harm us or steal our stuff. I just stuck a pen in the lock area and hoped that no one would do anything bad. The window would not stay open and kept falling down and the other window did not open at all! The bathroom was super tiny and the shower curtains were put as if they were just thrown around and they kept sticking to the body while taking a shower. Now for the worst part ever - the water from the shower was literally just dripping! There was no pressure whatsoever! Overall a terrible experience. Read moreGenuine Expedia guest review
it's fine. for me its the location more than any other factor that matters.Genuine Expedia guest review
Great spot in the heart of everything SanFran! Excellent views. Customer service not the best but hotel was amazingGenuine Hotels.com guest review
you get what you pay for. i understand the style of old charm, but the hotel is too old... it smells in the lobby... the furniture in the room is also too old. the paint is chipped... very poor interior... the room is very small. the front desk attendant (lady) is not very friendly and even less helpful. do not be cheap and pay a little more, so you […] won't feel miserable... Read moreGenuine Hotels.com guest review
"Great location - convenient and safe"
The hotel is charming. A little wear and tear, but with some extra work from ownership this could easily rate a 5. Overall, a great value. However, in reading some reviews prior to my stay I was prepared for no A/C. That's usually ok in SF. I was able to open my windows which helped. Traffic got a little loud early in the AM. Funny thing, a reviewer […] menetioned the front desk staff eating dinner when she arrived. Same thing I experienced. It's a small hotel with limited staff, but very friendly. Would stay there again. Read moreGenuine Hotels.com guest review
"nice hotel with antique decoration"
stayed at this hotel for a convention which was at the Mascone center. It's 25 mins walking distance to the Union square. not the closest hotel but pretty decent one. pros: -staff was great. -antique decoration gives a nice touch to the room cons: -many other options which are closer to the Union square -the bath tub was strange with the curtains touching […] your body while showering Read moreGenuine Expedia guest review
"Avoid this Hotel!!!!!"
My room was small, and SMELLED like i was staying in a musty Museum of old drapes and wall coverings. Dusty lights, Wardrobe closet broken, chairs torn and worn....and remember No Air Conditioning. My room faced Sutter and traffic noise was loud ALL Night long. Valet ONLY for car and expensive. Also, no parking except one space in front of the door […] to check in...so if anyone else was checking in you will have to circle the block until they are done..a real hassle in heavy traffic times. Never coming back here. Read moreGenuine Hotels.com guest review
Old,awful rude staff asked for a. Extra pillow, they said they didn't have any. Are you serious?Genuine Expedia guest review
"Friendly, historic, convenient"
I chose this hotel for its location - very easy to get in, out of, or around the city without having to battle downtown traffic. Its historic charm is a real bonus, and - hallelujah - the windows open to let in that lovely night breeze. The staff is friendly and efficient.Genuine Hotels.com guest review
"Old San Francisco Charm"
Arrived at 4:15 and was lucky to find street parking right out front. Quiet neighborhood with more of a residential feel. Great old San Francisco charm. Was an unusually hot day and knowing there is no air conditioning I was concerned but open windows and a nice cross breeze alleviated any concern. If your okay without your standard robo hotel chain […] "amenities" and want a feel of charm I would recommend this hotel. Great value for a night or two in the city. One complaint is the outside stairs from the sidewalk to the lobby is apparently the smoking section, not too pleasant to walk through. Read moreGenuine Expedia guest review
"Loud street noise, staff indifferent."
Ok for one night, staff indifferent and street noise loud at night. I would not recommend staying here, there are other places close by. Not up to par for price paid.Genuine Expedia guest review
"San Francisco - Hotel Majestic"
This is a beautiful hotel in a nice quite neighborhood and is walking distance to Japantown, well worth visiting. The hotel could use some sprucing up but I guess that adds to the hotels charm. When you are there ask about the ghost on the 4th floor!Genuine Hotels.com guest review
Response by Hotel Majestic Dear Ray, Thank you for taking the time to rate our property and leaving your valuable comments. Yes, indeed our hotel has that vintage charm that everybody loves and raves about. We are constantly working to upgrade and maintain this classic property and it is a work in progress. And yes, we are located in a clean and quiet neighborhood, in the Lower Pacific Heights, close to Japantown, away from the hustle and bustle of downtown. As for the ghost on the 4th floor, I have no comments. Did you really ...? We look forward to having you as our guest on your next trip to the beautiful San Francisco! Once again, thank you and have a wonderful day!
"Relatively close to the down town"
It was ok stay. It could be better if my room had a nicer view.Genuine Expedia guest review
No ac, furniture very old, the bathroom is from 1900. Real bad experience! This hotel needs total renovation.Genuine Expedia guest review
"Not very clean, no water"
The sheets were stained, the bathroom wasn't very clean and there was no water in the shower. Even after it was "fixed," barely any water came out of the shower. Also, the bed was very hard and uncomfortable. The parking fee was also higher than what was posted.Genuine Hotels.com guest review
"Nice with a lot of history"
Great old hotel with a lot of history. Very clean well kept preserving the history of the place. Has some modern amenities but for the most part feel like your back in time with this place. Hotel staff is very friendly and helpful. For the price can't be beat.Genuine Hotels.com guest review
Response by Hotel Majestic Dear Guest, Thank you very much for taking your time to rate our property and write about your stay experience here at the Hotel Majestic. We are glad that you found our hotel to your satisfaction. We very much value your feedback and we receive valuable insights from it towards improving our services and amenities to meet our guests' expectations. We look forward to having you as our guest every time you visit the beautiful San Francisco! Again, thank you for choosing the Hotel Majestic and have a wonderful day!
Beautiful, quaint hotel in perfect location. So close to everything we needed. Hotel and rooms have been updated but retain hotel's original design. Restaurant and bar were very good as well.Genuine Hotels.com guest review
Response by Hotel Majestic Dear Guest, Thank you very much for taking your time to rate our property and write about your stay experience here at the Hotel Majestic. We are very excited that you found our hotel to your full satisfaction. We very much value your feedback and we receive valuable insights from it towards improving our services and amenities to meet our guests' expectations. We look forward to having you as our guest every time you visit the beautiful San Francisco! Again, thank you for choosing the Hotel Majestic and have a wonderful day!
"Convenience to UCSF"
My wife and I enjoyed the two night stay. The room was small but clean .We expected a small room after reading reviews. The hotel is well maintained considering the age of the venerable building. Staff was courteous and respectful. The location is easy walking distance to several restaurants. We especially liked the Persian restaurant on Sutter about […] three blocks from the Majestic. Overall, it was a good stay. We would make reservations again but look at renting a larger room. Read moreGenuine Hotels.com guest review
Response by Hotel Majestic Dear Guest, Thank you very much for taking your time to rate our property and write about your stay experience here at the Hotel Majestic. We are glad that you found our hotel to your satisfaction. We very much value your feedback and we receive valuable insights from it towards improving our services and amenities to meet our guests' needs and expectations. We look forward to having you as our guest every time you visit the beautiful San Francisco! Again, thank you for choosing the Hotel Majestic and have a wonderful day!
"Affordable hotel in San Francisco"
We truly enjoyed our stay at the Hotel Majestic. It had an old world charm and the location made it easy to access bus lines around the city. The space is small but we didn't need much since we didn't plan on spending much time in the room. The staff was very friendly and allowed me to check in early which was a huge benefit since I had just been drenched […] by a random San Francisco rain storm. Read moreGenuine Expedia guest review
Response by Hotel Majestic Dear Guest, Thank you very much for taking your time to rate our property and write about your stay experience here at the Hotel Majestic. We are glad that you truly enjoyed your stay here and found our hotel to your satisfaction. We very much value your feedback and we receive valuable insights from it towards improving our services and amenities to meet our guests' expectations. We look forward to having you as our guest every time you visit the beautiful San Francisco! Again, thank you for choosing the Hotel Majestic and have a wonderful day!
"Pleasant hotel with a convenient location"
Hotel Majestic is a pleasant hotel. The staff is helpful. Although it seems far from Union Square if you do not like to walk, there are 2 bus lines passing by. I really enjoyed my stay there.Genuine Expedia guest review
Response by Hotel Majestic Dear Guest, Thank you very much for taking your time to rate our property and write about your stay experience here at the Hotel Majestic. We are glad that you found our hotel to be pleasant and our staff helpful. We very much value your feedback and we receive valuable insights from it towards improving our services and amenities to meet our guests' expectations. We look forward to having you as our guest every time you visit the beautiful San Francisco! Again, thank you for choosing the Hotel Majestic and have a wonderful day!
"NIce hotel at Nice price!"
Front desk service was great! Efficient and friendly. Valet was maybe a little slow to get car back, but, not slow enough for complaint, just make sure you allow time. The room was very comfortable and nice, not brand new, but cute and charming. As for noise level, it's consistent with the noise at any hotel in any big city. I heard it, it didn't keep […] me awake. I personally didn't visit the bar or restaurant but the coffee in the lobby was great. I would definitely recommend this hotel, and stay there again! The price is a bargain and the hotel suited all my needs. Read moreGenuine Hotels.com guest review
"Perhaps a little too authentic"
The hotel certainly has the historical aspect going for it, but ultimately I was glad to only stay there for a night. It appears to be family owned and operated, but the service wasn't stellar. There's no doorman, bell staff, etc. One thing I didn't realize was that the rooms don't have air conditioning, so they are EXTREMELY stuffy and you have to […] use the windows for ventilation. Floors are creaky. Read moreGenuine Hotels.com guest review
"The hotel was nice. Nice to be able to eat there"
Easy to walk a couple of block to my seminar. Nice room.Genuine Expedia guest review
"Ok but not great"
Let's start with the positive: Maria at the front desk was very helpful. Omar, the guy that helped us with the luggage was great. Everyone else at the front desk was unwelcoming. My friends and I arrived one hour before check-in; the guy at the front desk did not welcome us or allow us to check in early. He simply said come back in an hour and didn't […] suggest where we should go or at least offer to hold our luggage. A lot of our questions consisted of things we can do in the area. Their response was, "we have a computer on that side, you can google it." One night we needed a wine opener and we asked the guy at the front desk to assist us, and he said he did not have one and that no one was in the bar area. Meanwhile, the door to the bar area was open, he could have kindly gotten up from his seat and open the wine bottle for us. It's a great place if you want to just sleep and have no one to assist you with anything. Read moreGenuine Hotels.com guest review
"Great for an overnight stay!"
I only stayed there for one night but it was great for that. The staff was also very nice and friendly. The neighborhood was also good. It was really close to some fun places to go. Only thing that i didnt like was how hot my room was, i know there was AC but for some reason mine didnt work.Genuine Hotels.com guest review
"Hotel - air coditioning"
great hotel. No air conditioning. During our stay in San Francisco the temperatures were over 80 degrees. Very uncomfortable. Had to stay out of room until evening because of the temp. If I had known it was not air conditioned I would not have booked that hotel. Expedia should provide me a complementary hotel credit for a future stay for our inconv […] enience. Read moreGenuine Expedia guest review
"Great old hotel in a good location"
We absolutely loved our stay here. Staff was great, the restaurant was good, we stayed in the Junior suite, it was nice and roomy, with the old-style bathtub. Would recommend this hotel to anyone. (get the junior suite, worth the extra bucks)Genuine Expedia guest review
"Potentially great place to stay......BUT"
Hotel is mis-managed at the front desk area; no control or organization and lack of communication. Old antique, charming and smells old. Floors are really creaky so make sure to ask for the top floor if you don't want to hear people walking around on top of you at varying hours. Bar Tender is a true mixologist and belongs someplace that would appreciate […] his talent....... Dining Room is nice, food is good. Good location. I'd stay again, but it is not my top choice. Read moreGenuine Expedia guest review
"Hotel with a lot of potential"
If the furniture and comfort of the sofa beds ranked in the same category as the Hotel Staff and cleanliness this would be a wonderful place to stay. Furniture old and stained, another two mattresses need to be added to sofa beds. No airport shuttle as advertised on travel websites need a taxi to get to destination. A lot of emergency traffic noise […] not to mention upset people arguing outside hotel. Easy public commute to tourist attractions but would have preferred to stay in union square. No A/C rooms stuffy and hot. Read moreGenuine Expedia guest review
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