"Aston Waikiki Joy Hotel- Good location"
Stayed for one night making last minute reservation. Good location right off the main street from the shopping. Two blocks to the beach. Friendly staff, old facility that has been somewhat renovated but still dated. Add $10"resort" fee to the quoted price. Also $19 parking fee if you bring a car. You get what you pay for with this hotel. No frills but […] reasonably quiet. Read moreGenuine Hotels.com guest review
"Not Paid in Full"
My prepaid receipt said PAID IN FULL. But NOT. This is one of those hotels that tacks on a 'Resort" fee, you are informed about when you check in. I think Hotels .com should inform customers about these hotels ahead of time. Also, the restaurant bar next door had a Band on Sat. night that was so loud that the entire street was overwhelmed till they […] finished at 12:30 Read moreGenuine Hotels.com guest review
"Great amenities and excellent location for a very low price"
I was expecting pretty bad conditions considering the reviews online. I have never stayed at a 2-star hotel. However, this hotel, despite its age, was much better than expected. It had a fridge, jacuzzi spa, PS2 for DVD's or games, a balcony, and free continental breakfast. I travel quite a bit and have stayed at many hotels and I don't think I have […] ever had all of the aforementioned amenities rolled into one location. Yes, it's an older building, the rooms are small, and there is some sort of wastewater pump station behind the building (which you don't smell unless you actually walk near it outside the hotel), but the location is fantastic and the staff was responsive and friendly. You are a hop/skip/jump from the beach and the shopping area. You have the magnificent Gyu-Kaku restaurant just outside the hotel (fantastic happy hour). I was disappointed not to have an iron and board but one was brought to my room within minutes once requested. The room was clean and the air conditioner kept it very comfortable when it was hot. I would definitely stay here again. I also stayed at the Aston Sunset and I was pleasantly surprised with that location as well. Read moreGenuine Expedia guest review
We loved it....we were pleasantly surprised and the staff at the hotel is very accomodating and very friendly.. There's a little pond w turtles and koi(carp)..location is walking distance to beach and in the heart of Waikiki... we are definitely going to stay there again!!!Genuine Hotels.com guest review
Waikiki Joy was in a great location, close to all kinds of shopping. The First Morning we had ants and they came to take care of it right away. They were working in the hotel so every day there was drilling, the breakfast was not much to boost about. Just toast and fruit.... Otherwise a good hotel for the price.Genuine Hotels.com guest review
"good one for short vacation"
good one to stayGenuine Expedia guest review
"No Joy at this hotel"
The hotel was "retro" in a not so good way; some of the fixtures and finishes were in poor condition. Housekeeping staff went into room when do not disturb sign was displayed. I had to pay extra for local calls and parking... The continental breakfast was just OK. I wouldn't recommend this hotel.Genuine Expedia guest review
"it was allright"
We expected wifi which they had a cort and the shortest one :} so we couldnt use it. and breakfast ah all pastry at least they could have had some eggs. Since we didnt really have to spend time in the hotel, it was allright. they get credit for location. It was in the middle attractions.Genuine Expedia guest review
Very nice hotel, good location, plenty of shops around, nice place to stay. Everyone was friendly and helpful.Genuine Hotels.com guest review
Great location 1 block from other hotels that charge $300 a night. A way to stay there and afford other great Hawaiian treatsGenuine Hotels.com guest review
"economic hotel that caters to back-pack tourists"
Economic hotel that caters to back-pack tourists. If the hotel can upgrade its internet service, that would be perfect.Genuine Expedia guest review
"Aston Joy - Excellent Location - Needs much TLC"
We loved the location and the people at the Aston Waikiki Joy. The room was very nice size and the bed quite comfy and the sheets were crisp n clean. But...it could use a LOT of refreshing and better cleaning. The walls, floors, furniture were very dirty in appearance and I had to literally wipe down the phone with an antiseptic wipe. As long as I kept […] my shoes on I didn't worry about the floors. The pool is very small. You can see how beautiful this hotel once was and could be again. Staff was great! Knowing what we know now, we would stay again, if we couldn't find another reasonably priced hotel. Read moreGenuine Hotels.com guest review
The room was spacious and comfortable. Front desk was responsive to all our needs and requests. Room amenities were standard and reasonable. Convenient location, we were able to walk to anywhere within the Waikiki area. Great holiday, I wish I could stay longerGenuine Expedia guest review
My cousin and I really enjoyed are stay. We liked the location because it was only a block from our seminar that we attended at the Embassy Hotel for 3 days. We enjoyed the continental breakfasts. Our room was very roomy. Our porter Mike was super. We also had a great deal.Genuine Hotels.com guest review
"Past its best"
Rooms very dated,though spacious enough. Old sound system in room not functioning and TV ancient. Every night when doors closed to lanai, cigarette smoke smell became very apparent in non-smoking hotel room. (fresh smoke not odor) The swimming pool was very small, not as it appeared to be in the promo material. The pool could only be described as a […] plunge pool suitable for 5/6 people.Also only 3 sun lounges (sun after 1pm). The staff were generally courteous and helpful. Overall I wouldn't recommend the hotel. Read moreGenuine Hotels.com guest review
"Pleasant room, unhelpfull staff"
The room was clean and pleasant with minimal noise from the street when the balcony doors were closed. However, it was very hard to get information at the frontdesk regarding trips and things to do. Nothing was volonteerd, except when they had a finacial interest, (like a shuttlebus to Pearl Harbour which we could have reached with a local bus). When […] we asked for brochures the only one given to us was a map of Waikiki, while we discovered a few days later a wall of brochures elsewhere on the premesis.(not mentionned at the frontdesk!). That was very disappointing as we missed some opportinities this way. Read moreGenuine Expedia guest review
friendly and helpful staff, bright and airy room, comfortable relaxation area around the pool. hotel close to all bus routes, and the many restaurants within a stones throw.Genuine Expedia guest review
"Not 3 star"
This is not a 3 star hotel. The breakfast is pretty terrible and hotel is very tired and dated. Pool is tiny and in the shade most of the day. Good location which is really the only plus.Genuine Expedia guest review
"Great place to stay"
Great place to stay, good location, handy to everything. Staff were always helpful and polite. Our grandson enjoyed the fish and turtle ponds. Continental breakfast was a bonus although could ran later than 9am. We would stay again great value for money.Genuine Expedia guest review
very good thank you I enjoyed my stay and plan to come back to Hawaii again soonGenuine Expedia guest review
"ASK THE RECEPTIONIST"
STAFF ADVISED THAT AN UPGRADE WILL COMMENCE IN THE NEXT FEW MONTHS. THE HOTEL IS WELL POSITIONED IN THE SHOPPING AREA AND ONLY A SHORT WALK TO THE BEACH. iF YOU ARRIVE EARLY IN THE MORNING ASK THE RECEPTIONIST IF YOUR ROOM IS READY,NO NEED TO WAIT UNTIL 2PM,i FOUND THAT THE RECEPTIONIST DID NOT VOLUNTEER AN EARLY ROOM, EVEN THOUGH IT WAS VACANT( after […] spending 10 hours with JETSTAR I felt prity buggered and appreciated going to the room early to catch up with some quality sleep.) Read moreGenuine Expedia guest review
Spacious room. An older hotel but great value for the price.Genuine Expedia guest review
Good location.....but hotel is very "tired" and needs some work. Staff was very good. Cont. breakfast was "marginal".Genuine Hotels.com guest review
"Waikiki Joy stay"
The hotel is not new, and has been recently updated. It is clean, comfortable and ideally located. The bathroom (although a bit dated) is in better condition than newer properties I've stayed at. It's not the place to go if you like lounging around the pool as it is quite small. The continental breakfast is a nice a start to the day. The free video […] and playstation game hire is good if you need a quiet night in or to entertain kids. Overall a pleasant experience. Read moreGenuine Expedia guest review
Everything was fine but during the stay construction work got under way just opposite so the digger was going at 0800h. Not the Joy's fault. The hotel is really very well situated for a short stroll to Wikiki beach and the shops.Genuine Hotels.com guest review
I found the staff very helpfull and the rooms were very clean. Hotel is well located near the main street. Very convenient.Genuine Expedia guest review
"Tops at great rate"
lovely suite with all you need, kitchenette with sink, microwave and fridge. Amazing bathroom. Beautiful breakfast area; loved provision of the beach/pool towels. For improvement suggest locks on balcony doorsGenuine Expedia guest review
Good size rooms clean but not the lap of luxury. Close to transport good shopping etc. We enjoyed our stay.Genuine Expedia guest review
"Great position and friendly"
The Ashton Waikiki Joy hotel is in a great position and handy to all of Waikiki in easy walking distance. The staff were great and very helpful and ega to help. The only let down was intrenet connection as they only ethernet conection cable to the rooms and should also have Wi-fi also. The breakfast time frame could be expanded to 10am and include […] breakfast cerial. Denis Read moreGenuine Expedia guest review
"Aston Waikiki Joy - Good Value & Location"
The location is good - close to Kuhio for bus/trolley transport, 5-10 mins walk to Waikiki beach, plenty of restaurants & shopping choices. Rooms are comfortable, but need to close windows at night to shut out noise if on Lewers St side of building. Good value compared to up-market hotels just a block or two away, if having a view is not important. A […] couple of small improvements would make this a really good place to stay: - there is no wi-fi, and in-room internet is expensive - breakfast is basic & a few extras like cereals & yoghurt would be appreciated. Read moreGenuine Hotels.com guest review
"Waikiki Joy Hotel was great!"
The hotel is very close to the main strip but still very quiet. The continental breakfast was great and there is a little pool to cool off in. Everyone at the front desk was very helpful and friendly. Loved the jacuzzi tub in our room! Bed was a little too firm but still just fine. Internet is $10 per day but if you get a balcony facing the Starbucks […] you get free wifi on the balcony. Close to the beach! Overall very good! Read moreGenuine Hotels.com guest review
Although the hotel was in a very good location for beach, shopping and restaurants the fact it was close to two Irish pubs meant it was very noisy late at night and affected our ability to a good night's rest.Genuine Hotels.com guest review
Front Desk staffs are not approachable and unfriendly.They act like they don't want to be there and not very helpful with my questions and concerns. . They rather socialize among themselves than to help their guest.Genuine Hotels.com guest review
The pool was great and the staff were friendly. The room was fine.Genuine Expedia guest review
"aston waikiki joy"
this hotel right in the city of waikiki, room was spacious and plesant, very clean with balcony, view of city, arrived on an early flight and was able to have the room immediatly with an upgrade for a little extra. very reasonable . bathroom was huge and spotless. staff were very friendly and helpful. european breakfast was great with fruit, cakes, […] tea coffee and juices. great value and big saving by booking with hotels.com Read moreGenuine Hotels.com guest review
"THE VERY BEST HOTEL!"
IT WAS THE VERY BEST HOTEL AND WE HAD A WONDERFUL HOLIDAY!Genuine Expedia guest review
"Super comfortable beds!"
As others have commented the hotel is older but the beds were very comfy and the staff were friendly and helpful. Take advantage of the toasters and buy your own multigrain bread and peanut butter. It was nice to sit in the coutyard drinking fresh coffee, cold juices, eating pineapple and listening to the birds rather than a busy restaurant!Genuine Hotels.com guest review
"Cannot wait to go back."
I have been coming to waikiki for 25 years. This hotel has offered more than just a bed. The service from this hotel has been professional in all direction.It may not be given the 5 star rating. But it certainly should be recomended for it. I would recommend this hotel to anybody.Genuine Expedia guest review
"In need of a good up grade"
When checking in all went well.But in the morning when asking at the desk about site to visit they weren't very helpful just said that there were brochures over there just help yourself to them, Plus when checking out the bellboy came to the waiting area said our shuttle was here with no offering of taking our bags to shuttle so was not impressed about […] the service. Read moreGenuine Hotels.com guest review
"Tired needs renovation badly"
Rude person at front desk Melissa. Extremely bad mannered and in a bad mood Stayed in this hotel 10 years ago. No maintenance or upgrading has been carried out in rooms since. The hotel rate is high for what you get. Breakfast was a joke - not even cereal was offered Never return. Moved to Courtyard Marriott. one block away. I was greeted warmly and […] stayed in a renovated , clean up to date room Will return to the Marriott Read moreGenuine Hotels.com guest review
改装され綺麗になっていたのはよいのですが…DVDプレイヤーが撤去されていました。フロントに聞きましたら、改装によりきれいにしたので豪華さを出すため？とか。アウラニ、トランプなどホントに豪華なホテルついてますけど…Genuine Hotels.com guest review
利便性で選びましたが 部屋が広く バスタブも深い、夜ゆっくりでき、スタッフも日本語が通じ、広いホテルと違い外出から帰ってもお部屋へすぐ・・・ 全て滞在ストレスを感じずリラックスできましたGenuine Hotels.com guest review
もう何回か利用していますが段々とスタッフの日本語も上手になって滞在中リラックスできました ロビーがもう少しおしゃれな空間になるといいなと思います でも気取らず滞在できるのは疲れなくて良かった お風呂も深いしベットも寝心地よい 何と言ってもアクセスがよいGenuine Hotels.com guest review
いたって普通のホテルです スタッフの対応が最高です 日本語のできるスタッフがいます 駐車場もありますGenuine Expedia guest review
今回短期滞在で利用させていただきました。空港からはタクシーで４０ドル歩とで行くことができ、ＤＦＳギャラリアの目の前（本当に前）でお買い物中心の方にはすごく便利です。 部屋は日本のビジネスホテルの少し広い感じと思っていれば、全く問題ありません。 スタッフも親切だし、朝ご飯（コンチネンタルブレックファースト）もついています。Genuine Expedia guest review
到着時にフロントでレターを渡され、私たちが宿泊する予定だった部屋がまだ工事中で泊まれない、 別のホテルを紹介して、そこまでのタクシー代は払うとの内容でした。 条件的にとても承服できるものではなく、かなり主張したけれど納得のいく対応ではなかったと思います。何よりも貴重なｈ時間をロスしたこと、到着早々のトラブルで気持ちもダウンしたこと等々を考えると支払った金額を返してもらいたいと思っています。 フロントの人は親切に対応してくれたけれども彼らになんの力もなく、結局は上の指示なのでということでした。 何か月も前から予約していたのに工事が間に合わないならせめて出国前に連絡するべきだったと思います。現地で告げられ、選択肢の少ない中でとりあえずホテルを決めないといけない状況はひどいと思います。Genuine Expedia guest review
ロビー、部屋ごとにアクセスポイントが違うのが面倒。電波も不安定でよく切れる。昔からのスタッフはちゃんと覚えていてくれてフレンドリー。朝食メニューにインスタント味噌汁が増えた。Genuine Expedia guest review
どこに行くにも便利でバス乗り場がすぐそば。 お風呂がすごく良かった。Genuine Expedia guest review
편하게 잘놀다왔어요. 위치가 쇼핑하기엔 좋지만, 시끄럽긴해요. 와이키키 비치 근처 호텔 가격대비 만족할만한 수준이에요. 어차피 잠만 잘거라면 추천합니다. 직원들도 완전 친철해요. 비치이용하려면 비치타월카드 받아서 이용하세요. 1인당 1카드. 타월카드 제시하면 타월 한장씩 줘요. 타월 쓰고 나서 입구 오른쪽 구석에 연한회색 수거함통에 넣어주면되요. 카드는 나중에 반납하시면 되고요. 직원들은 아시안계나 흑인들이 많은데 한국어가능한 직원은 없는듯. 투숙객들은 한국인들은 저는 못봤어요. 패키지 손님들도 못봤어요. 호텔 룸키 뒤에 보면, 매시 백화점 10%할인된다고 써있는데 거기서 화장품만 샀는데 화장품은 할인대상 제외더라구요. 매시에서는 […] 에스티로더 코너만 가봤는데, 백인직원밖에 없지만 직원들 친절했어요. Read moreGenuine Hotels.com guest review
직원들의 친절함이 좋았어요. 다시 가고싶은곳이에요. 맨처음에는 의사소통의 불통으로 예약사항과 차이가 있어서 체크인이 문제가 있었지만 직원들의 사과와 합리적인 문제해결로 기분이 다풀렸구요. 욕실과 테라스가 넓은편이고 객실시설은 낡았지만 와이키키주변 대부분의 호텔시설이 낡음을 알기에 큰문제되지않았어요. 전 11층 1110호에 묵었는데 오션도 보이고 괜찮았어요. 리모델링 중이라 향후 더 좋은 호텔이 될것같아요. 주변에 bar와 술집 식당들이 많이 있어서 이용하기는 편하지만 주변이 시끄럽긴해요. 저는 예민하지않아서 괜찮았어요. 조식은 늦잠자서 먹지않았어요 ㅋㅋ별로 맛나보이지도 않고Genuine Hotels.com guest review
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