All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here320 Lewers St, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 299 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.4
  • Neighborhood
    4.0
4.0 / 5Excellent
"good value!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is well-managed, in a good location, and comfortable.
Genuine Expedia guest review
Other trip Jun 11, 2013
A Traveler
US
4.0 / 5Excellent
"for the price, nice location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
first i messed up my hotel dates cause I have 2 reservation that did not match.... but you all fixed it and it did not cost me anything no any stress. Now I use Expedia first and am a loyal customer, this tim it payed off, but i think we must all credit the hotel.
Genuine Expedia guest review
Other trip May 10, 2013
john
US
2.0 / 5Fair
"great sraff, poor room"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Hotel is badly in need of upgrading. Air conditioner was directly above the head of the bed and blowing on our heads as we slept. There was no head board on the bed. The TV was about twenty years old with a poor picture. the furniture in general was 1970's ish. However, the staff was very friendly and helpful.
Genuine Expedia guest review
Other trip May 1, 2013
greg
US
2.0 / 5Fair
"Great location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
I expected a little bit more than we received. When booked we asked for the club suite which was the next to the best, however, it was not. The room was very clean but a bit outdated! The bathroom needs a lot of help!! And when I see continental breakfast you would expect just a bit more than coffee, orange juice, toast, muffins or danish and fruit. All of the staff was very nice and helpful! The pool is another item, I really hope that adults don't want to swim in it! Two strokes and we are on the other side, but perfect for two or three kids!
Genuine Hotels.com guest review
2 night trip with friends Apr 24, 2013
A Traveler
US
4.0 / 5Excellent
"Just FINE"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The hotel staff was so pleasant and helpful. We were surprised at the continental breakfast in the morning. The hotel is really dated, (VHS and cassette players with Bose speakers built in) but it was clean and just fine for our stay. Bed was comfy and jacuzzi tub really great. Just a short 3 block walk to the beach!
Genuine Hotels.com guest review
1 night trip Apr 11, 2013
Sally
US
2.0 / 5Fair
"I won't be returning there in the future"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Not what i was expecting for a three star hotel.
Genuine Hotels.com guest review
Romance trip Mar 29, 2013
A Traveler
US
5.0 / 5Outstanding
"enjoyable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff goes out of their way to make everyone feel at home. You cant beat their location and rates.
Genuine Hotels.com guest review
1 night business trip Mar 23, 2013
Michael
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great. I often stay at this hotel. Had problem checking in with new, young , dark haired girl at front desk and later getting WiFi to work in my room. She seemed to have an ATTITUDE. Kept giving me misinformation, Hotel has great location, reasonable rates, clean and usually friendly.
Genuine Hotels.com guest review
1 night trip Mar 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Close to everything for our first visit to Hawaii."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful bathroom; comfortable room. Everything there we needed except a microwave. Was amazed at how close we were to everything....great eating places (especially Eggs and Things), easy walk to beach and our favorite bar in the Shorebird. For our first trip to Hawaii, Oahu, we had an exceptionally great time. Anxious to save our money to go back again if hotels don't price us out of the opportunity. Hotels.com proved to be a perfect site to shop!
Genuine Hotels.com guest review
7 night trip Mar 11, 2013
Ron & Sue
US
4.0 / 5Excellent
"neighbor is very noisy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
room was good,but there is a noisy bar
Genuine Hotels.com guest review
1 night trip Mar 16, 2013
kahuna
US
4.0 / 5Excellent
"Great location to all local sights"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
room was clean,service was good,location was great
Genuine Hotels.com guest review
7 night trip Feb 9, 2013
A Traveler
US
2.0 / 5Fair
"Would not stay there again"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
In my opinion, the service is still too expensive for the kind of service provided.
Genuine Expedia guest review
Other trip Dec 8, 2012
A Traveler
US
4.0 / 5Excellent
"Great Service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel may be in need of refurbishing but the rooms are large and the staff very nice. Someone came up to my room at 4am to show me how to work the DVD player. We had a red eye flight back home and check out of our room at noon. We wanted to come back to Waikiki for dinner and asked how much it would be to park at the hotel for a couple of hours. They let us park for free. Very rare in Honolulu, to park for free.
Genuine Hotels.com guest review
3 night trip Dec 1, 2012
rohn
US
4.0 / 5Excellent
"In the heart of Waikiki"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This place was a great price within just a couple minutes of the beach. This was our first time at Waikiki and didn't know what to expect. If you want some good local flavor, I don't recommend the area. Its TONS of tourists and shopping. The hotel wasn't terribly nice, but we didn't plan on spending a lot of time there except for sleeping so it met our needs just fine, and the staff was super friendly and helpful.
Genuine Hotels.com guest review
2 night trip Nov 27, 2012
A Traveler
US
2.0 / 5Fair
"Uncomfortably worn out."
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Remodel, remodel, remodel!!! Hotel needs major work. Falling apart. Bad vibes.
Genuine Expedia guest review
Other trip Nov 27, 2012
Tim
US
5.0 / 5Outstanding
"Very accommodating for children"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff was on top of everything . washer and dryer was available breakfast was just a complementary of coffee little bit of fruit and croissants or muffins Still very nice to have . pool was always kept clean Lobby was outside open air wonderful.
Genuine Expedia guest review
Other trip Nov 5, 2012
Roxxy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Being a native islander I have passed this boutique hotel often and was intrigued as to the quality of rooms and the jacuzzy bathtubs and the location is perfect for those who enjoy the nightlife in Waikiki
Genuine Hotels.com guest review
1 night romance trip Oct 31, 2012
Beach rat
US
2.0 / 5Fair
"Great staff"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We have stayed at this hotel 3 times in the past 6 yrs. The condition of the hotel has gone down and they need to do some updating of the rooms. Our room was next to the elevator and it was very noisy all day and night time because it needed to have some repairs done to quiet it down.The staff is the best part of the stay at the hotel Joy, great people and very friendly.
Genuine Expedia guest review
Other trip Oct 27, 2012
Retired
US
2.0 / 5Fair
"Aston Waikiki Joy hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel slapped a $10 "resort fee" per day on top of the published price, to be paid to the hotel at the time of check-out. This $10/day fee didn't appear on the original quotations from Expedia. It is only after we agreed on the hotel and the confirmation appeared, that this extra fee was disclosed. They should have placed this fee on top of the original price/day, as the customers see it on the Expedia quotation, comparing its price to the other hotels. Breakfast was served in an open place, where birds were flying and resting on our breakfast tables. This is not healthy and sanitary at all.
Genuine Expedia guest review
Other trip Oct 15, 2012
A Traveler
US
5.0 / 5Outstanding
"Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed our stay here, everything suited our needs and we were very happy with our choice of Hotel.
Genuine Expedia guest review
Other trip Oct 10, 2012
L & P
US
1.0 / 5Poor
"Never again!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
When I called to book this room I told them I wanted a KING size bed with a bog bath tub.... Instead I got 2 full size beds & a small bath tub! The room was hot and musty plus they changed me for a 10.00 service fee ontop of the rate of the room. My husband tried calling the hotel from our room phone and it didn't work so he dialed the number to the hotel an they charged us .75 to make the call when we were calling them in the 1st place to ask a question. The room was very outdated. The breakfast bar was the smallest ever.... You had toast, muffins, & fruit.... That's it! Never again will I stay at this hotel.
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Very nice and helpful staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel was very nice. The hotel staff were extremely nice. The Continental breakfast was a bit lacking. I would definitely go there again.
Genuine Hotels.com guest review
Romance trip Oct 2, 2012
A Traveler
US
4.0 / 5Excellent
"satisfied & good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
satisfied & good
Genuine Hotels.com guest review
Other trip Sep 28, 2012
A Traveler
US
5.0 / 5Outstanding
"Best Deal in Waikiki! Get More than you pay for!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Adjust your expectations, and you will find this hotel the best deal in Waikiki. First, yes it is an older hotel, with older decor. That said, for the price, you get FREE continental breakfast, Coffee, Danish, Fresh Fruit, Toast . The staff is as nice and helpful as can be. You are 1/2 a block off Kalakaua, the main drag of Waikiki. High end shopping (Prada, Louis Vuitton), ETC is steps away. For a small fee $19.00 a day you get Valet parking! That is by far the lowest in all of Waikiki. Some hotels charge 25.00 and up, way up, and many do not even have parking, let alone under $20.00 a day! For a small amenity fee, $10.00 a day plus tax, you get FREE wireless internet, FREE DVD movies, AND PS2 Games, 2 at a time. The rooms all have Jacuzzi tubs that work amazing! Large Rooms, and bathrooms. If you like the intimate nature of a Boutique hotel, and you can not beat the locale or price, the Aston Waikiki Joy Hotel is for you. I will stay there again. I met many other customers who are repeat customers. There is no better way to tell thank that. Before judging a hotel, any, do lots of comparison checks on the items important to you. You will find overall this hotel exceeded my expectations, but it is an Aston. For the same you could easily spend 4 to 5 times more a night in the same area. If you want to spend $500 a night to get a newly remodeled high rise they are there, but if you need a clean, safe place to sleep for less, this is it!
Genuine Expedia guest review
Other trip Sep 25, 2012
Bobby
US
4.0 / 5Excellent
"Vacation on Oahu"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was nice and clean. The only thing disappointing was the parking. We paid $19.00 per day and then watched the attendent park the car in a parking lot behind the hotel at the rate of $8.00 per day. They even parked the car on the corner of the building on the sidewalk where everyone from the bar across the street would lean on it. Not much security for your vehicle. As far as i see it, they received thier tip in the extra $$$ for parking. If you want quite, this is not the place for you. If you want to party, there is a place across the street and a block up towards the beach. Tour buses arrive starting at 6am just out front of the hotel. There is no view of the ocean except from the PH balcony. Although you can view the mountians and city skyline which are quite scenic. All in all the stay was enjoyable. Raining but nice. Our stay was from Sept 4 thru 10, 2012 . P.S. Ihop is around the corner towards the beach. There is a waitress by the name of "Essence". She is wonderful. We ate breakfast every morning there and after the first day, she knew what everyone wanted each day forward. " Mahalo" to Essence for such a great service.
Genuine Expedia guest review
Other trip Sep 12, 2012
Brook
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great Value - Older property but great location. We were "upgraded" to a different room which was large, but dated.
Genuine Hotels.com guest review
Trip with friends Sep 11, 2012
Curt
US
3.0 / 5Good
"Perfect for a night or 2"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Beds uncomfortable but close and convenient location. Clean room.
Genuine Hotels.com guest review
Romance trip Sep 6, 2012
Amanda
US
3.0 / 5Good
"So-so"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
For the price I was expecting a little better hotel. It was very close to the beach and 2 blocks away from Kalakaua.
Genuine Expedia guest review
Other trip Aug 28, 2012
DC/JE
US
4.0 / 5Excellent
"Noisy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Street noise is much too loud, goes all night long, and the 'ammenities' fee is just rip off
Genuine Hotels.com guest review
Other trip Aug 21, 2012
Dan
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great as advertised !!
Genuine Hotels.com guest review
Other trip Jul 6, 2012
A Traveler
US
3.0 / 5Good
"Hawaii"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel is on a perfect location. Close to the beach and close to shopping areas. You can vene walk to Ala moana Shopping center. It is only a 20 min walk. We stayed for 11 days and it was allright. You don't need much on Hawaii and the hotel has everything you need.
Genuine Expedia guest review
Other trip Jun 18, 2012
A Traveler
US
4.0 / 5Excellent
"Aston Waikiki Joy Hotel"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Our overall hotel experience was great. The staff was responsive and helpful to your needs. The room had a retro feel about it and was always kept clean; having a kitchen is also a plus. The nightly rates were affordable considering the hotel was located across The Royal Hawaiian Center, within walking distance to the beach, and world class shops located along Kalakaua Avenue.
Genuine Expedia guest review
Other trip Jun 8, 2012
LB
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good option to enjoy Waikiki"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The staff was very nice and helpful all the times. The location is walking distance to shops and waikii beach. The location is great.
Genuine Hotels.com guest review
3 night trip Feb 28, 2015
Carlos Oliver
AU
4.0 / 5Excellent
"Wonderful stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Third time in Hawaii & glad we picked Oasis! The Aqua chain has never failed to deliver. Oasis has just finished renovations and the rooms definitely felt newer than the other Aqua chains we've stayed in. Rooms were large and nicely decorated. Wifi worked perfectly! The only downside for us was that the hotel had only one lift and sometimes we had to wait quite a while to go up or down. The hotel was well located and very accesible to the main shopping street and it's about 5 mins to the beach. They also had a daily shuttle to Ala Moana.
Genuine Hotels.com guest review
4 night trip with friends Feb 28, 2015
iliyana
SG
4.0 / 5Excellent
"Great Location ~ Excellent Staff ~ Large Rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed here for 2 nights in a junior suite after a cruise. Hotel and staff were great. Good location and easy walking distance to shops and restaurants and the trolley bus stop. Didn't like the nightclub across the road as it is open until 4am. Sleep quality was poor. Great hotel but wouldn't stay there again because of the noise.
Genuine Hotels.com guest review
2 night romance trip Feb 21, 2015
Robyn
AU
4.0 / 5Excellent
"Great hotel in Waikiki for less"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed with its sister Aqua hotel resort, but this one even better then other Aqua great room with balcony , free breakfast and internet, close to shopping Beach restaurant etc etc , I would recommend this place , downside is no hotel in Waikiki offer parking less then $30 a night, Here is the Tip, park near hotel on street for free after 6pm till 7am, sometime it could be challenging finding free parking as it's always packed but few drive arounds u can find a spot or else ready to pay $30 a night times what ever nights u r staying cheers enjoy and have a good time
Genuine Expedia guest review
Other trip Feb 8, 2015
Kamran
CA
4.0 / 5Excellent
"Second Time"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
This was our second stay at Aqua Oasis, previously Waikiki Joy. We had a wonderful holiday. Stayed 2 weeks and enjoyed every minute. The hotel was perfectly adequate for the price. Neighbourhood really noisy late at night and early morning, but we expect that considering where it is.
Genuine Hotels.com guest review
15 night romance trip Jan 11, 2015
Sylvia
CA
4.0 / 5Excellent
"Great budget hotel in excellent location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
This is a great budget hotel. Central to Waikiki, clean and with a free shuttle to Ala Moana. Pool is small. Bath/shower has a high step to get in - not really suitable for disabled. Breakfast is not great, but it's free. I've stayed in worse hotels for a lot more money. For 1 night, I'd stay again. Not sure for a longer stay. Overall thumbs up.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
Tas
AU
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was in a good location, not far from the shopping, restaurants and beach. Continental breakfast was disappointing with limited options, not much fruit and no cereal options, however it was nice not to have to travel outside to eat. We were greeted by the staff very warmly which set the tone for our stay.
Genuine Expedia guest review
Other trip Jan 3, 2015
A Traveler
AU
4.0 / 5Excellent
"Worth it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The Aloha spirit runs deep at this little gem. Everything I needed was a short stroll and the hospitality and professionalism of the staff is second to none. The place isn't huge on WOW factor and doesn't pretend to be, but It's very clean with a bit of island style. I recommend the king size bed with full kitchen and shower/tub - I was spoiled. Downside to being near the thick of it can be the noise from adjacent bars etc. However, when your on Holiday why not join in?!! Overall this place was great value and I happily recommend.
Genuine Hotels.com guest review
3 night trip Dec 3, 2014
Scott
AU
4.0 / 5Excellent
"Amazing time in Waikiki"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect location if you like shopping . Minutes walk from amazing beaches . Staff were lovely . Room is not flash but really comfortable . Bit noisey on weekends but airplugs are available . We def will be back
Genuine Expedia guest review
Other trip Dec 9, 2014
Janine
AU
4.0 / 5Excellent
"Close to downtown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Bed was nice. Room was clean, except behind the bathroom door. Hair/stains,etc.
Genuine Expedia guest review
Other trip Dec 2, 2014
Darren
CA
5.0 / 5Outstanding
"Friendly staff and a very comfortable stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Aqua Oasis is really well located close to the beach and the action. The staff are extremely helpful. Being a small hotel service is very personal and the included breakfast is simple but a good start to the day. We loved our stay here.
Genuine Hotels.com guest review
4 night romance trip Oct 27, 2014
Grant
NZ
2.0 / 5Fair
"Just Average!"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Definitely NOT a 3 star hotel!
Genuine Hotels.com guest review
1 night business trip Nov 4, 2014
A Traveler
AS
4.0 / 5Excellent
"Nice staffs and good location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The location is convenience but few ants were at the side table
Genuine Hotels.com guest review
2 night romance trip Oct 10, 2014
A Traveler
AS
4.0 / 5Excellent
"So close to everything"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was good.. the staffs were very friendly and helpful. The location is just excellent !!
Genuine Expedia guest review
Other trip Oct 8, 2014
A Traveler
AU
2.0 / 5Fair
"Past its best"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Rooms very dated,though spacious enough. Old sound system in room not functioning and TV ancient. Every night when doors closed to lanai, cigarette smoke smell became very apparent in non-smoking hotel room. (fresh smoke not odor) The swimming pool was very small, not as it appeared to be in the promo material. The pool could only be described as a plunge pool suitable for 5/6 people.Also only 3 sun lounges (sun after 1pm). The staff were generally courteous and helpful. Overall I wouldn't recommend the hotel.
Genuine Hotels.com guest review
8 night trip Aug 8, 2013
Phil C
AU
3.0 / 5Good
"Pleasant room, unhelpfull staff"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room was clean and pleasant with minimal noise from the street when the balcony doors were closed. However, it was very hard to get information at the frontdesk regarding trips and things to do. Nothing was volonteerd, except when they had a finacial interest, (like a shuttlebus to Pearl Harbour which we could have reached with a local bus). When we asked for brochures the only one given to us was a map of Waikiki, while we discovered a few days later a wall of brochures elsewhere on the premesis.(not mentionned at the frontdesk!). That was very disappointing as we missed some opportinities this way.
Genuine Expedia guest review
Other trip May 27, 2013
A Traveler
AU
4.0 / 5Excellent
"John's experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
friendly and helpful staff, bright and airy room, comfortable relaxation area around the pool. hotel close to all bus routes, and the many restaurants within a stones throw.
Genuine Expedia guest review
Other trip May 26, 2013
A Traveler
AU
2.0 / 5Fair
"Not 3 star"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
This is not a 3 star hotel. The breakfast is pretty terrible and hotel is very tired and dated. Pool is tiny and in the shade most of the day. Good location which is really the only plus.
Genuine Expedia guest review
Other trip May 16, 2013
VINC
AU
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