All hotels in Portland, Maine, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1050 Westbrook St, Portland, ME, 04102, United States of America, ‏‎855-239-9484
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4.6 / 5Outstanding

Score breakdown (from 347 reviews)

Average rating for:

  • Cleanliness
    4.6
  • Service
    4.7
  • Comfort
    4.5
  • Condition
    4.5
  • Neighborhood
    4.1
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2.0 / 5Fair
"Smoking Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
We were not aware that hotel still had 2 rooms remaining on the third floor that are smoking rooms as there is a sign near the door to smoke away from the building as well as a sign in the room stating it is a designated non-smoking hotel. Despite only 2 rooms allowing smoking, the entire 3rd and 4th floor reeks. Desk offered to change rooms after complaining.
Genuine Hotels.com guest review
1 night family trip Apr 7, 2015
Keith
US
5.0 / 5Outstanding
"Great Get-Away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Family had a great get-away.
Genuine Hotels.com guest review
1 night family trip Mar 12, 2015
Jonathan
US
5.0 / 5Outstanding
"getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice as we have stayed there in the past. Only draw back was a hockey group that was very loud each evening in the lobby for the entire evening.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"5 Stars"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
fantastic hotel
Genuine Hotels.com guest review
1 night romance trip Mar 7, 2015
Lynn
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great getaway stay. Always a perfect visit. Clean, friendly, and very reasonable.
Genuine Hotels.com guest review
2 night family trip Jan 23, 2015
Mary
US
5.0 / 5Outstanding
"Fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great cocktail reception and fabulous breakfast. (Just be careful to read the small print on the bottled water in the rooms. They are a whopping $2.50 per bottle!)
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing hotel for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My husband and I stayed here to celebrate our first anniversary. The hotel room was very spacious and comfortable. The reception with complimentary drinks & appetizers was a huge plus!
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
Amanda
US
4.0 / 5Excellent
"Comfort in the snowstorm"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Comfortable room
Genuine Hotels.com guest review
1 night business trip Feb 9, 2015
Philip
US
5.0 / 5Outstanding
"Family Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We came to get away as a family to a hotel with a pool and near everything in Portland. The hospitality was awesome with the 5 to 7 happy hour with free appetizers and beer as well as the very caring and friendly staff. The room was nice and a good price. The breakfast with made to order omelets was robust. The only thing that was a little frustrating was that the pool was cold and the jacuzzi was just as you came in the pool area so it felt 'exposed'. The decor of the lobby and common areas was nice. It was a good place to stay for families and the rate was reasonable.
Genuine Hotels.com guest review
2 night family trip Dec 26, 2014
Wendy
US
5.0 / 5Outstanding
"Loved this place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A truly wonderful experience, warm and inviting, friendly & knowledgeable staff, excellent Amenities, great value. We will stay here again!
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
Gerald
US
5.0 / 5Outstanding
"Heat Worked"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The heat consistently worked. Other hotels are bad at this.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great place for groups and families."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed for our annual swim meet. The staff was incredibly accomodatting to our group. Thank you so much to the staff at Embassy Suites. Suzie James and The MDI YMCA Sharks Swim Team
Genuine Hotels.com guest review
2 night family trip Jan 16, 2015
Suzie
US
5.0 / 5Outstanding
"Best hotel in Portland, Maine"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Fab in every way...great room, very comfortable bed. Loved the happy hour and especially the generous breakfast. Will certainly stay here next visit to Portland.
Genuine Hotels.com guest review
1 night romance trip Jan 10, 2015
Debra
US
5.0 / 5Outstanding
"great place to stay before flight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
One night, great stay before flight from Portland airport
Genuine Hotels.com guest review
1 night business trip Jan 8, 2015
Cathryn
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
We love this hotel. Had a few minor issues, smoke detector was beeping from low battery and phone didnt work. However management made up for it with a free stay next time. The managers reception and the morning buffet breakfast is amazing.
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Yvonne
US
4.0 / 5Excellent
"Extremely pleasant staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed one night and the hotel staff was extremely considerate. They were very helpful and when we asked for another blanket and pillow they brought it right up. The room was a tad small but had enough room for the 5 of us. We didn't like that the bottled water cost $2.50. It was sitting on the counter staring us in the face with a tag that said $2.50. I understand charging for it but maybe the first one could be free.
Genuine Hotels.com guest review
1 night family trip Jan 9, 2015
Amy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were very friendly and helpful. Breakfast was great.
Genuine Expedia guest review
Other trip Jan 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome weekend getaway location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel checkin is not until 3:00, we arrived in town a little early (1:30) and just stopped in to ask, and lo and behold our room was ready and we were allowed to check in then. Staff are all very attentive and helpful if you need anything. For an included breakfast, theirs can't be beat. Nice hot eggs, bacon, sausage and either pancakes or french toast. Omelet bar for a made to order that was very tasty.
Genuine Expedia guest review
Other trip Jan 5, 2015
Will
US
5.0 / 5Outstanding
"The extras make the deal."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great deal for two rooms, full breakfast, and snacks and drinks in the evening.
Genuine Expedia guest review
Other trip Jan 4, 2015
A Traveler
US
4.0 / 5Excellent
"Unexpectly pleasant"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel gets excellent reviews from Trip Advisor, for example, although it's right next to the airport, and looks like an office park building. That said, the staff was competent, friendly, but not cloying. The complimentary cocktail hour is a nice touch, and the breakfast excellent. Suites are always nice because it gives two people, who are not on their honeymoon, a bit more space for either reading or watching TV. Only complaint is the duvet, which kept slipping off the bed. Would have been nice to have an alternative and some blankets in the closet. On balance, however, very nice and reasonably priced.
Genuine Expedia guest review
Other trip Jan 1, 2015
AJ
US
4.0 / 5Excellent
"Great size and clean rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My 3 children and I stayed and my husband flew in and met us. His shuttle was very quick. Our room was spacious for all of us. The complimentary evening snacks and breakfast were great! All for a really good price!
Genuine Expedia guest review
Other trip Dec 28, 2014
Chrissy
US
4.0 / 5Excellent
"Very close to the airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location to stay before a flight. Nice breakfast also.
Genuine Expedia guest review
Other trip Dec 23, 2014
Kris
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel overbooked and moved me to doubletree for first night traveling in rain and at night so very unhappy! Would have been nice to be warned via email or text that this was happening before I arrived.
Genuine Expedia guest review
Other trip Dec 9, 2014
grumpy
US
5.0 / 5Outstanding
"Great, convenient hotel in Portland."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel has free parking, complimentary hot breakfast and a pool, exercise room and hot tub. It's near the airport, but quiet. Only three miles to downtown Portland.
Genuine Hotels.com guest review
4 night romance trip Nov 25, 2014
A Traveler
US
4.0 / 5Excellent
"Wonderful experience."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We enjoyed our stay @ The Embassy Suites Hotel. Great customer service and a good fresh breakfast. Nice hotel for a family stay.
Genuine Hotels.com guest review
1 night romance trip Nov 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Had a three night stay & couldn't have been happier. The hotel staff is always welcoming & professional (this is our third stay here), the room is clean, comfortable & quiet. Very nice breakfast & dining area is spacious. Evening reception is also nice, and though at times very crowded, everyone is good-natured about it. Close to Maine Mall & a shuttle to Jetport. Great stay!
Genuine Hotels.com guest review
3 night family trip Nov 24, 2014
Maria
US
3.0 / 5Good
"An acceptable hotel that's close to the airport."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
First of all, we stay here frequently when we fly from PWM. It's certainly not luxury but it's better than many of the local options. In our recent stay, we had two queen beds. The beds were uncomfortable and hard to stay asleep on. I think I was awake at least every hour. The heat in the room was a wall mounted until that is either too hot or too cold and comes off and on - waking you up. The toilet seat was a small round seat that was borderline impossible to use. Aside from that, the price was acceptable and it's close to the airport so even given these considerable imperfections, we continue to stay here from time to time.
Genuine Expedia guest review
Other trip Nov 24, 2014
toptravel
US
5.0 / 5Outstanding
"Perfect spot for a getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Haqving never stayed at an Embassy Hotel before, we were pleasantly surprised by the amenities offered. When we arrived in late afternoon on a blustery cold and windy day, we were told to be sure and come down to the reception area for complimentary cocktails and hors d ourves served from 5:30 to 7:30. It was quite a spread.n In fact there was enough food that we never left for dinner. In the morning, the full breakfast including an omelet station was excellent. That too was complimentary. This location is a park and fly hotel, but many of the guests were from small communities close by and stay at the hotel for a mini-vacation. All in all I would return if ever in Portland again.
Genuine Expedia guest review
Other trip Nov 24, 2014
Diane
US
5.0 / 5Outstanding
"Super nice staff, beautiful hotel with big suites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We often come to the Embassy Suites to sit in their beautiful lounge and listen to live music on Monday and Tuesday evenings. This time we decided to book a room and take a "staycation", and we are all VERY glad we did. There was a managers reception upon arrival that included snack foods and free drinks, the pool and hot tub were fantastic, the room was beautiful and spacious (living room and bedroom) for a family of 4 AND the breakfast buffet in the morning was superior (incredible selection, including a chef run omelet making station). DO not hesitate, this place is a WINNER!
Genuine Expedia guest review
Other trip Nov 23, 2014
Dowdyk
US
5.0 / 5Outstanding
"Everything a hotel should be."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is conveniently located clean professional and I would not hesitate to stay here again. We were here for a wedding and enjoyed The convenience and quality of the hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
David
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel for the price. The lobby is nice. It is well managed. There is free snacks and drinks from 530 to 730 every night. The breakfast that is included sips awesome. I liked the room set up. It was like a mini apt. Perfect! I will definitely stay again.
Genuine Expedia guest review
Other trip Nov 3, 2014
mel
US
5.0 / 5Outstanding
"Wonderful stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beds eye comfortable, room was clean. Cocktail service at night was free and wonderful as was breakfast. Staff was friendly. Wish all places were as amazing as this was.
Genuine Expedia guest review
Other trip Nov 3, 2014
Amy
US
5.0 / 5Outstanding
"A surprisingly comfortable night right by the airp"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed at the hotel at the end of a long road trip and appreciated that it was located on the airport property. Not only were the rooms clean and the staff hospitable but the rooms were quiet. Never heard an airplane. Great that there was a complementary hot breakfast in the morning and the happy hour drinks and snacks in the evening. Parking was easy and free too. Our only complaint was that even thou the rooms were suites they felt a bit cramped, but not a big deal as we were only there for one night.
Genuine Expedia guest review
Other trip Nov 2, 2014
JW
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location very close to the jetport, and free shuttle there. I thought it would be noisy, but it wasn't. Nice evening reception and the breakfast was good, too.
Genuine Expedia guest review
Other trip Oct 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome and Super friendly"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I have never stayed at a hotel as friendly as this one. All the staff were very kind and seemed very happy to help out. The shuttle would happily take us to the mall and the bus stop was right outside so we had full access to the entire Portland area. The room was very large and clean. Even though the hotel was near the airport it was very quiet in the hotel. The breakfast was awesome and they made omelets however you like. Evening drinks were free and everything was perfect. The weather was awesome as well - In late October.
Genuine Expedia guest review
Other trip Oct 28, 2014
Tmcgough
US
5.0 / 5Outstanding
"Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The location is extremely convenient for those using the Portland Jetport. On-demand shuttle service - outstanding. Staff very competent and friendly.
Genuine Expedia guest review
Other trip Oct 28, 2014
A Traveler
US
3.0 / 5Good
"Old Sofa's in a new room."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel was great. Nice finishes and decent upgrades. I walked into my room and saw the uglest and oldest sofa alive. It was mod orange and straight from the 70"s . So disipointing. I never sat on it, for fear of bed bugs and lice. Please get new sofa's. The rooms have ben renivated with old furniture. Not a good look. Please fix this.
Genuine Expedia guest review
Other trip Oct 28, 2014
vonney
US
5.0 / 5Outstanding
"Great place to stay near airport"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything including the price was great. Happy hour, breakfast both excelled my predictions.
Genuine Hotels.com guest review
1 night trip Oct 25, 2014
Marty
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We enjoyed the cocktail hours and the breakfast was great. Shopping in the area is very good.
Genuine Expedia guest review
Other trip Oct 27, 2014
A Traveler
US
3.0 / 5Good
"Bait and switch on bed size. Loud airport."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Room was advertised as a "king suite" with king bed. Bed was clearly queen size. When we spoke with the front desk, they smiled and insisted it was a king. Hotel is at a small airport with jets taking off until almost midnight and resuming take-offs at dawn. LOUD.
Genuine Hotels.com guest review
1 night romance trip Oct 24, 2014
rozalia
US
5.0 / 5Outstanding
"Close to Airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel is close to the airport and the suites large and comfortable.
Genuine Hotels.com guest review
1 night romance trip Oct 13, 2014
GailW
US
5.0 / 5Outstanding
"Nice hotel with all the comforts."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Check in was easy, the staff was very accommodating. The bed was the most comfortable I've slept on. They had all the stuff other hotels usually don't offer. Microwave, coffee maker, frig. 2 tvs. FREE WIFI
Genuine Expedia guest review
Other trip Oct 15, 2014
Linda
US
4.0 / 5Excellent
"Nice hotel walking distance to airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good clean hotel great complimentary buffet breakfast And happy hour drinks and snack Good housekeeping friendly staff Will stay again if we visit Portland
Genuine Expedia guest review
Other trip Oct 14, 2014
Sandip
US
5.0 / 5Outstanding
"Perfect for a weekend away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Spacious suite. Incredibly comfortable beds and linens. Quiet in room even though next to airport. Pool looked well maintained. Had outdoor area with fire pit going at night. Hot breakfast with custom omelettes made to order. Happy hour in evenings. Pricey but worth it for the class and amenities. Staff was very friendly.
Genuine Expedia guest review
Other trip Oct 13, 2014
Erika
US
4.0 / 5Excellent
"Nice Place."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed 2 days on vacation visiting the area. Staff was great, especially the morning breakfast staff. Pleasant and attentive and food was great. Location at airport but close to the mall with plenty of restaurants in the area.
Genuine Hotels.com guest review
2 night romance trip Oct 3, 2014
stephen
US
5.0 / 5Outstanding
"Very comfortable and convenient"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We ended up staying at this hotel three times during our one week vacation in Maine. It was the best accomodations of the several places we stayed.
Genuine Expedia guest review
Other trip Oct 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel next to airport."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very clean and comfortable beds. Slept like a baby. Staff is friendly and professional. I definitely recommend this hotel!!
Genuine Expedia guest review
Other trip Sep 30, 2014
Becky
US
5.0 / 5Outstanding
"Location, location, location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We arrived at the airport late at night and the Embassy Suite sign right outside the rental car garage was a welcome sight for two tired travellers. The breakfast was abundant and delicious. The only down side was that we only stayed one night!
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
Patricia
US
4.0 / 5Excellent
"embassy Portland"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
nice hotel; a bit understaffed and overwhelmed fro breakfast on Sunday but otherwise fine
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
jojojet195
US
5.0 / 5Outstanding
"Embassy Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I am not one to review a hotel but I have to say this place was fantastic. The service was exceptional, the food was good and the location is perfect if your looking to be near downtown portland and the surrounding areas. Even though it is close to the airport, you would never know. I would definitely come back here!
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
D
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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