"It's ok... not great, not bad, but ok..."
The facility is aging and badly needs updating. The room was clean. The staff were very helpful and friendly.Genuine Hotels.com guest review
Older hotel that needs updating. One Pool outside. Small fitness room with minimal machines, but does have large Jacuzzi tub, steam and sauna rooms available free. Small and dated casino floor. minimal toiletries provided. Unfortunately, there during Street Vibrations, loud argument next door in the wee hours and loud motorcycles, hard to sleep.Genuine Hotels.com guest review
"Great price !"
It was very surprising, by the looks and surrounding neighborhood I was worried at first. This was my first time staying in downtown, usually I get hotels that are out a little more. The hotel/casino was clean and the staff was friendly and helpful. We at breakfast at Mel's downstairs and it was good. I was there during Street Vibrations and the hotel […] had a lot going on there, even though we were only a couple blocks from the main strip. Read moreGenuine Hotels.com guest review
The hotel is getting run down but is still clean. We didn't have a frig or microwave in our room. The rates were good that is why we stayed there during Street Vibrations.Genuine Hotels.com guest review
I was quite surprised as we really did have a great bargain for our room and we had a nice, pleasant stay. The rooms were very clean.Genuine Hotels.com guest review
"Great for the price!"
Walking distance to everything downtown. Older but in good shape. The staff treated us great. Always a big help. I haven't stayed here in 5 years but it was the same when I came back. I would definitely stay here again!Genuine Hotels.com guest review
Rooms where roomy. Bed comfortable. Would highly recommend. Great valueGenuine Hotels.com guest review
Room had dried blood on walls , bathroom had mold, carpet was nasty hotel hallway light fixtures were missing glass covering, ice machine did not work, restaurant was small food wasnt bad but had us sit in a over flow area was a big empty room for a few tables. Hostess was cute. Games were not very loose not too many people were winning Bingo was cool […] and Mels restaurant was good! all and all i say stay at silver legecy reminded me of a motel 6 with multiple stories Read moreGenuine Hotels.com guest review
"okay for one night"
We had a pretty basic on night stay. Check in was easy and parking was good. The room had some issues. There's no bathroom fan which made showering and going number 2 unpleasant. There were no outlets in the room and I had to unplug the tv to have a place for my phone to charge and my girlfriend had to charge hers in the bathroom.Genuine Hotels.com guest review
I enjoyed my stay thank youGenuine Hotels.com guest review
This hotel was dirty, before we checked out I looked under the beds to make sure nothing was missed and there was all kinds of trash that was not ours. The room had an old small tube tv on a pole sticking out of the floor which was odd. Walking through the lobby was scary, it looks like a place crackheads and ladys of the night go to gamble not vacationers. […] Go to the Silver Legacy its much better. Read moreGenuine Hotels.com guest review
"This Hotel definately needs an upgrade"
The room was noisy all night long the walls are thin you hear everybody around you. The TV was old and horrible and the remote didnt work to turn the TV off. The water pressure was too low.Genuine Hotels.com guest review
Very nice. We've stayed here many times over the years. The staff is friendly and helpful.Genuine Hotels.com guest review
"Sands hotel in Reno"
I t was probably on of the dirtiest places that i have ever stayed at. The car that picked us up was equally sleazy. Taped up seat covers and all. We were to received $60.00 upon arrival and found out that it was a coupon book that no one would ever use.The carpets were dirty and something in the room smelled terrible. we could hear people in the attached […] room as if they were in the room with us. The bedspreads in the room were the same as viewed on line however they were probably 20 years older. Perhaps the best thing that could happen to The Sands in Reno would be a complete demolition . Read moreGenuine Hotels.com guest review
"Not bad at all"
My stay was okay, my room was clean, the staff was nice and there was no noise. The hotel is old just like the rest of Reno but I slept ok. The only thing I did not like was the shower water would not get hot enoughGenuine Hotels.com guest review
"Not wonderful, not terrible..."
It's a place to stay. Knowing now what I know, I would've stayed at the Silver Legacy for about 4 dollars more. This place was a bit shabby, though it did serve its purpose.Genuine Hotels.com guest review
Security officers went WAY out of their way to help me. Great group. Desk people very niceGenuine Hotels.com guest review
"Golf Trip 2013"
The Stay was good, however the hotel is located next to the railway tracks and rail traffic was throughout the night. The hotel is in great shape and the rooms are very large.Genuine Hotels.com guest review
BAD EXPERIENCE !..torn carpets, dirty bathroom, got electrical shock when using hair dryer, cigarette burns in bed spread, holes in curtains,non smoking room that smelled like smoke, dog's barked next door all night, when I asked to speak to a manager they said he stepped out and could not locait him, then got really rude and told me they couldn't do […] anything about these problems. Read moreGenuine Hotels.com guest review
"Good for the price, but nothing else."
Decent room for the price but please don't expect much more. You get what you paid for. For the price, you get a good room (if you are lucky enough to get one of the recently renovated rooms). But the hotel itself isn't that nice. The elevators reeked of urine. The check in process was very slow. The location is sketchy. Basically, the only good deal […] was the room itself. Read moreGenuine Hotels.com guest review
"Large room, very dated hotel."
The Sands has seen better days, but the rooms are large and the price definitely right. Certainly not on par (or even near) hotels like Silver Legacy or El Dorado two blocks away, but reasonably priced and fine for lodging.Genuine Hotels.com guest review
"Older but comfortable"
Stayed for a week on business. Older hotel. Stained older worn carpeting. Broken shower handle buy still managed to make work. Outlets by bed no time working but had one other available. Wi fi available but kind of Expensive st $10 day or $3/hr. On the positive side, very reasonable price, good location, great food variety at reasonsble price, and maids […] did an excellent job (other than clean carpet). Read moreGenuine Hotels.com guest review
Price to value was good! Hotel needs some deferred maintenance done. Ie: new carpetsGenuine Hotels.com guest review
thank you for early check in when we arrived! we enjoyed the pool area too.Genuine Hotels.com guest review
Very niceGenuine Hotels.com guest review
We asked for a none smoking room and the whole room still smelled like smoke, when we checked in the people at the front desk was rude, we was suppose to stay two nights but the hotel was so horrible we left a day earlier....Genuine Hotels.com guest review
I have stayed there many times and like the location and parking. The carpets in some rooms are pretty bad. Some of the plumbing is in poor operating condition.Genuine Hotels.com guest review
The Sands is within walking distance to everything downtown. It also is a great price.Genuine Hotels.com guest review
"Overpriced for an old room."
Outside of the hotel looked new but inside was old and outdated. Hallway and room were smelly and outdated, carpet was from the 1970's or earlier and had several burn marks. Old style TV with poor picture quality was mounted to large gold post. Retro is back in style, but this was just old. Room was large, beds were new and comfortable, and bathroom […] was very clean, just old school. Certainly expected something nicer for the amount they charged. Would not stay here again. Read moreGenuine Hotels.com guest review
"Everything you need"
Plenty of gambling, great food (Mel's Diner), rooms were large and comfortable.Genuine Expedia guest review
WE HAD A GREAT STOP OVER. LITTLE FOOD LITTLE FUN AND A GREAT NEEDED SHOWER. WE HAD BEEN CAMPING 4 DAYS AT LAKE TAHOE AND GOT A LATE START HOME SO WE THOUGHT WE NEEDED A TREAT. JUST WHAT WE NEEDED.Genuine Hotels.com guest review
"Decent place to stay just not what I paid for it.."
WENT TO RENO FOR MY BIRTHDAY WEEKEND WITH MY BOYFRIEND. THE HOTEL IS IN A GOOD LOCATION WE JUST WALKED EVERYWHERE NO NEED FOR A TAXICAB. SO THAT WAS A PLUS. THE FIRST ROOM WE GOT WAS ON THE 10TH FLOOR IT HAD AWESOME VIEWS OF THE MOUNTAINS BUT WAS CRAWLING WITH DOG HAIR (EWWW) IT WAS ALL OVER THE BED AND FLOOR. SO WE HAD TO SWITCH ROOMS. THE SECOND ROOM […] WAS RIGHT ACROSS THE HALL BUT WAS WAY BETTER THAN THE FIRST ONE. WE WERE IN A ROOM RIGHT NEXT TO THE ELEVATOR SO IT GOT NOISY AT NIGHT AND IN THE EARLY MORNINGS. OVERALL THE STAFF WAS NICE AND WE HAD A GOOD TIME. Read moreGenuine Hotels.com guest review
It was just a day-trip with the kids to let them swim in a pool and have dinner at the buffet. The carpets could use a cleaning. Otherwise, not a bad place.Genuine Hotels.com guest review
Bathroom was not ventilatedGenuine Hotels.com guest review
"Just fine for one night stay"
I went to BUrningman event, so I just spent overnight, organize myself and check out in the morning.Genuine Hotels.com guest review
We will never stay there again. Our room was dusty, dirty and the carpets were stained and dirty. We pulled back the bed covers looking for bed bugs. Didn't find any bugs but we found some black hairs on the pillows and sheets. It was disgusting.Genuine Hotels.com guest review
"Over all bad."
No fridge, micro, in room coffee, soap shampoo, ask for non smoking room, but it smell of smoking. Was not clean. Burned light sockets in room. Buffet was not worth money payed for it. My first time to Reno and casino I was every disappointed.Genuine Expedia guest review
"Good if only if you need to sleep and shower"
Dark, dirty, outdated looking casino. No quality food options. Mel's Diner on-location was o.k. - standard Mel's. Parking garage is tight and the elevator was broken. Had to walk up the ramp to get to the stairs to get up to my car - not safe. Elevator inside hotel was not good either - button didn't light up when you pushed it, floor # indicator couldn't […] keep up with elevator, emergency phone door looked like it had been kicked. Entire hallway of my floor smelled like Marijuana. In-room TV was a dinosaur. Bad water pressure in shower. Positives: room appeared clean and didn't smell too bad (compared to the hall). Read moreGenuine Expedia guest review
"Couldn't be better"
Hotel looks seedy from the outside, but price, comfort, cleanliness, convenience cannot be beat.Genuine Hotels.com guest review
The hotel was more rundown and not kept up to the usual cleanliness. The check in staff was rude and did not take in my concerns.Genuine Expedia guest review
will NOT return to Sands. Smoke filled,Loud Music blasting all night. toilet ran,dresser drawer broken, lamp broken,horrible,found a much better room for remainder of my stay...just a poorly run Hotel,won't be back ever!Genuine Hotels.com guest review
"Racing in Reno"
First room was very dirty, carpet was awful they moved us rooms and second one was okay but not great. Old TV's from the 80's rooms need updated. Staff was very unfriendly, you have to wait forever to check in lines were awful and if you need assistance with anything to have to wait in line all over again. The hotel has really went down hill.Genuine Hotels.com guest review
"I will not recommend"
Thos Hotel sucs. Evn after all the reservations I have stand in line for an hr to check in. It has been 2 days and we are still recovering from them smell, it mad us sick.Genuine Hotels.com guest review
"Not great overall, but ok for the price"
The hotel is a bit run-down, but the staff was friendly and the room was clean and comfortable.Genuine Expedia guest review
"Great pit stop after Burning Man!!!"
It's a tradition for us to spend the night to clean up and get a good nights sleep at the Sands after Burning Man. The convenient location, friendly staff, great price and 24-hour check in policy are what's needed after a long exodus from the playa.Genuine Expedia guest review
I moved to this hotel after having an horrible experience with another along the strip. I paid 300.00 for a room and ended up getting my money back and staying at the sands. Needless to say I was surprised that the Sands rooom was nice and probably better then the other hotel room that I paid triple the price for. Its not resort at all but its nice […] place and the price is great. Read moreGenuine Expedia guest review
"dated and not up to my expectations."
other hotels in the area charge the same but are much more updated and nicer. same goes for restaurants as well.Genuine Expedia guest review
"we stayed 2 nites at a good price."
no hot water on our last morning.hotel of that size it should not happen, but the price is right clean room good buffet at a great price,Genuine Expedia guest review
"Warning...... Worst Hotel Stay!"
It was a holiday weekend, however the poor quality of our stay was not because of the high number of people! We arrived to a long and very slow moving line at guest registration.... Over an hour to check in! We opened the door to our room and found a strong mildew-like smell. Not a good start! The next morning we learned where the mildew smell came […] from. The shower curtain did not have a liner and the water flowed right through the cotton curtain flooding the bathroom floor and trickling onto the carpet in the main room which was moist when we arrived. A closer look carpet revealed a few pills laying in the corner (not ours). Housekeeping did not respond to two phone requests for assistance.... Finally contacted manager at front desk (not very friendly). Management said they would get it fixed / cleaned while we were out that day. It was not fixed or cleaned!!! Same problem with second day shower! Mildew smell, wet carpet, pills on the carpet, slow / unfriendly and unresponsive staff.... Makes this the worst hotel experience I have ever had. Will not ever stay again!! Read moreGenuine Expedia guest review
"Close to all major casinos."
We stayed at the Sands while attending the Reno Great Balloon Race. We rented two rooms; mine was fine, but my son's room had a dirty shower. The beds were comfortable. For the price, it was a nice hotel. I would stay here again.Genuine Expedia guest review
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