"Reliable Marriott - Great Location"
Overall I like this location quite a bit. Ive stayed here 4 times. Lots of positives... but the two negatives...1 ) Make sure you have a "gaurenteed or confirmed room". Just like Vegas, just because you book a King bed here doesnt mean you will get it when you show up... Everytime I have to argue to get what I want... 2 ) They clearly need a much larger […] or second hot tub... it almost always packed with wild ferral children. Other than that this place is great and hotels.com offers great deal Read moreGenuine Hotels.com guest review
Good hotel. Make sure you ask about sound since there are 2 places that the buses idle. Must be on higher floors to avoid it.Genuine Hotels.com guest review
If you like to be close to all the action on the Waikiki strip, this is an excellent location. I just happened to get a room with a beautiful view of surrounding buildings, even though I'm supposed to be a Marriott Silver member. You don't get all the member benefits if you book through a third party, though I did get complimentary breakfast at Kuhio […] Grill, which was very nice with a good selection of food and drinks. The bathroom was small but functional and showing wear and tear like a lot of Waikiki properties, because of heavy usage. All in all, a good experience. Read moreGenuine Hotels.com guest review
"Great room, mediocre food"
It was a great place to stay for a night - across the street from the beach and very comfortable. We got take out from the restaurant to bring to our room and it was pretty terrible.Genuine Hotels.com guest review
decent resort hotel, average to a little above average. clean but older. across the street from the beach in older area of Waikiki beach. plenty of homeless in this area. good service. resort fees and parking expensive on top of room charges.Genuine Hotels.com guest review
"Free upgrade to a suite"
We had a late plane and they had a courtesy room for a change and a shower after checkout.Genuine Hotels.com guest review
Was somewhat concerned because of reviews on other sites. It was great! We were upgraded so had a great view of Diamond Head and the beach from our balcony. We were on the 30th floor so noises weren't bothersome after we shut door and pulled curtains for sleep. It's a busy area but expected that. I'm happy that I went with choice of Marriott and the […] price was right. Read moreGenuine Hotels.com guest review
its ok , not five star lick as room comfert inn and icono loge / out side is good but in side room its ok.Genuine Hotels.com guest review
Response by Waikiki Beach Marriott Resort Aloha, Thank you for taking the time to share your review of the Waikiki Beach Marriott. We appreciate your valuable comments. We are concerned by your recent experience, please know that we strive to provide the highest quality service and accommodations and regret to learn your visit was not on par with your expectations. I hope we have the opportunity to welcome you back in the future. Mahalo
"Good Location Poor Service"
Booked a stay here for our honeymoon. Upon check in we were given a list of about a hundred different fees that were being added on to the price we had been quoted. When we decided to shorten our reservation it became a nightmare of a process. The staff was less than helpful and almost down right rude. We ended up booking a room at a hotel two blocks […] over for about a third of the price and the room was nicer than the one we paid 3 times as much for. The only amenitie that our second hotel did not have was the free dvd rentals. Unless you plan on renting $200 in dvds, stay somewhere else. Read moreGenuine Hotels.com guest review
Response by Waikiki Beach Marriott Resort Aloha, Thank you for taking the time to share your feedback about your recent stay. I do apologize if we did not fully meet your expectations in regards to the room and some of the service that you received. The hotel assocites do strive to make sure all guests have a good experience. This information will be shared with the team so that we can improve going forward. I do hope that you will continue to use Marriott and that we get the opportunity to welcome you back to the Waikiki Beach Marriott in the future. Mahalo
Overall very good. Only reason for bad rating on room cleanliness was for the condom wrapper on the floor. Easy to miss as it was under the desk, but still makes you feel a bit gross about your room.Genuine Hotels.com guest review
"Hidden costs a JOKE and rip-off"
The GIMMICK extra charge for stuff we could neither USE due to time, nor availability was an "Irritating" experience and confrontation.Genuine Hotels.com guest review
For our first visit to Hawaii, this was a great hotel. We were right across the street from the beach. They upgraded our room when we checked-in. The entire staff was very friendly and helpful. I would stay here again.Genuine Hotels.com guest review
Leaking faucet, leaking shower head, caulk missing, could easily hear my neighbors through that stupid door between rooms. The bottom sheet on the bed wasn't a fitted sheet so usually found myself in a tangled mess in the morning. With the amount of money I paid after nightly rate, resort fee, and parking added together, I would think things would have […] been better. Read moreGenuine Hotels.com guest review
Clean, comfortable,awesome view of ocean & mountains. Only slightly more money than hotels with less rating. Was on Oahu for medical emergency, wish I could have stayed longer.Genuine Hotels.com guest review
"Will Stay Again and Again"
Each time I stayed at this hotel, I have been pleased at how wonderful the staff is. Location is good, rooms are very comfortable. And a friend of mine was staying at this hotel at the same time in a top floor suite...Amazing!Genuine Hotels.com guest review
I had a medical emergency and the staff was amazing. I feel so lucky that we were at that hotel, I've never been treated so well. The entire staff from check-in to check-out were friendly, helpful and very professional. My husband and I will recommend the Waikiki Beach Merriott to all of our family and friends.Genuine Hotels.com guest review
Great location but room was tired with stained carpet and small bathroom, closet small. Advertized as on beach but had to walk across a major street to a public, not private, beach with no hotel accomadations or help. Too expensive for what it offered. Would not go back as there are many better options.Genuine Hotels.com guest review
Hotel staff was terrific. When the self park garage was full, they camped us valet parking.Genuine Hotels.com guest review
1. Didn't get requested king size bed. 2. View of waterfront would have been nice. 3. Certain staff members seemed dry. 4. Maintaining of our room never occured. Called down both mornings to have our bed made. On the plus side if I called down, someone came up right away. 5. Food was fantastic. 6. Pool was awesome to chill by. 7. All in all, I had a […] good experience. Read moreGenuine Hotels.com guest review
Waited way to long to check inGenuine Hotels.com guest review
"Room is clean"
We had a good bed, clean room and good view for our room during our stay at hotel.Genuine Expedia guest review
It was a 1 night getaway from the kids. What's nice was I got to do my laundry at same time. I don't like paying additional $20 for parking since I'm already paying for the stay. Pool and Jacuzzi was nice in the morning.Genuine Hotels.com guest review
"Utilitarian Hotel on Waikiki"
This hotel has a great location. The property is ok but needs much work to really be a competitive Waikiki prooperty. There is a daily resort fee of $25 and you seroiusly ask, for what. The lobby and common areas could be anywhere, there is no feel that you are in Hawaii, but remember that resort fee. The rooms could really do with some updates as well. […] Our bathroom fixtures had chips. the furniture and beds were comfortables. This hotel was not a terrible hotel but for the rates we paid, about $400 per night, you can do much better. Read moreGenuine Expedia guest review
"Not in center of Waikiki& across street from beach"
We had 2 rooms and for one of them they decided to shampoo the carpet, which did not allow us to check in to that room for 9 hours after our arrival. We kept being told times the room would be ready and finally when those times kept passing was told we would be called on my cell when the room was ready. After being tired of checking in with the front […] desk hourly, we finally went to dinner and still never got a call. When we checked back again late after dinner, our room was finally ready, but no one had ever called us. They gave us 2 small boxes of chocolates for compensation. Read moreGenuine Expedia guest review
"Great place to stay..close to the shops"
Great location! I had a great time..even got an upgrade on the room free of charge.Genuine Hotels.com guest review
very good.Genuine Hotels.com guest review
"Close to beach, restaurant and shops.nice!!"
We were up-graded to an ocean view room, room is big and clean, loved the stay!Genuine Expedia guest review
"Close to everything"
This well-maintained hotel was close to everything, including shopping and restaurants. Hotel staff members were very accommodating, no matter the request.Genuine Expedia guest review
"Best hotel I have ever stayed in. Period!!!"
I felt like was in heaven every single day, every morning that I would wake up I was waking up to the beautiful beach right outside my window on the balcony. The staff were all friendly and accomedating to all my needs. Beach was less then a minute wake away from hotel...excellent dining and stores right by the hotel.Genuine Expedia guest review
"Friendly Staff but Older Hotel for Price"
For the price paid the room's location was sub par. The bathroom upon check-in smelled faintly of urine and the facility is older. Had a neighboring room with a screaming baby from 1AM on two of our four nights. When asked for earplugs the reaponse was that they didn't have any and I could go buy some. No other helps were offered. On the pluses, outside […] of the go buy some earplugs experience, the staff was extremely friendly and the location was close to everything touristy, if you like that. I would not recommend this hotel for the price, stay at one of the nicer ones for just a bit more. Read moreGenuine Expedia guest review
"Nice hotel across from the beach"
Very nice with a great gymGenuine Expedia guest review
front desk lady was really nice! updated our room and gave us coupons for breakfast, for both of us (usually its only for one person) rooms are good, especially in a combo with the view... but housekeepers forgot to bring us coffee, cups etc all the time.Genuine Expedia guest review
"Nice hotel across the street from the beach"
We stayed from Christmas Eve until New Years Day and had a great relaxing vacation! Hate to do it but had to rate a 4 on cleanliness as the drawers and fridge had items remaining from previous vacationers.....but a call to the front desk and it was cleaned in 10 minutes! Very clean throughout hotel and hotel is family friendly. Hotel has large area […] for bus pickup so we never had to walk more than across the street for our pick ups. The hotel is across the street from a sea wall.....to the right of the sea wall is a very busy beach, but to the left (diamond head side) it is much less crowded. Many restaurants and shops within walking distance. Read moreGenuine Expedia guest review
It was OK a little too expensive but, nice hotel.Genuine Expedia guest review
"friendly staff and comfortable stay"
first I'd like to thank the staff for being considerate and helpful. the overall experience is very comfortable, not just the room, but also the people we met. second the hotel is very convenient to the beach, retail stores, restaurants, zoo...well, ABC stores are all over the beach line. last, as a vacation for a family with two kids, we'd prefer the […] kitchen have some more items such as hot pot, spoons, knives, etc. but it's not a suite anyway. so I'm not trying to be too picky on this. Read moreGenuine Expedia guest review
"Convenient, clean and comfortable"
Great location near the diamond head side of waikiki, makes it easy to get in and out to other parts of Oahu. I have family and friends on the island that I visit while I am, so this is a plus for me. Also I like the beach walk towards Sans Souci and jogging in Kapiolani Park... I would recommend asking for a room on the Ewa, or west side of the building, […] the east side has a lot of commercial traffic and it is noisier. Read moreGenuine Hotels.com guest review
"needs updating in bathroom"
the tub needs replaced and the faucet fixed.Genuine Expedia guest review
"Marriot continues to do it right"
We stayed 5 nights and had a great time. Hotel staff did an excellent job, the buffet breakfast was top notch.Genuine Expedia guest review
"Waikiki for Christmas"
The resort was very convenient for all things around Waikiki for bus, the beach, Honolulu Zoo, Diamond Head, and shopping. Car rental was easy there, then you won't be paying for the expensive parking fee each day, but when you rent get it booked through the hotel, so it is cheaper.Genuine Expedia guest review
The hotel is nice though a little old, the reason that I give a 3 is because there was a roach inside the frig and I have some drinks inside , which gross us out and we had to threw them away. Staff was nice though lomg line to check out.Genuine Expedia guest review
"Very close to the beach but ......"
Front desk agent was not helpful I try to change my room because it was facing the swimming pool and it was annoying because its open till 11 PM and he told me sorry we do not have any room left and I cant kick people out !!! then I went to my room and called manager on duty and I explained how was the front desk agent was not respectable. the manager […] said sorry I will change your room now and he did Read moreGenuine Expedia guest review
"Great Location for Zoo/ Aquarium and shopping!!!"
The Marriot was in the perfect location for my family's needs. The beach was flat and not crowded so perfect for a toddler. The staff was friendly and helpful- I will stay there again!!!Genuine Hotels.com guest review
It was great. Staff was very professional and helpuful.Genuine Hotels.com guest review
"Great Place, Great Location!"
The hotel was right off the beach, one block from the Zoo, and near all the shops and restaurants. The room was very comfortable. The only complaint is that they charge $32 per day to park your rental car! That's right, I said $32 per day, what a rip off!!! If you're traveling without a car, this is a great place to stay for a good price.Genuine Hotels.com guest review
"best waikiki hotel"
had a great stay vacation ever. It was located right on the main strip yet away from the craziness. The sunset from the outdoor bar was sensational.Genuine Hotels.com guest review
"first hawaii trip"
Had a great time at this hotel. Staff was polite and almost efficient. they were over loaded with check ins. But gave us an upgrade for our wait. Room was CLEAN and comfortable. we would stay again.Genuine Hotels.com guest review
"Great hotel & very close to the beach"
My wife and I had a great view from our hotel room. Very friendly hotel staff. Excellent seafood buffet on the weekend. We definitely comming back to Waikiki Beach Marriott ResortGenuine Expedia guest review
"Great place to stay"
We were only staying overnight until our connecting flight the following evening. We were upgraded to an ocean view and given a key to their complimentary room to freshen up and lounge while waiting for our flight. Our stay was very pleasant.Genuine Expedia guest review
I had a room with two balcony. So I have a view of the city, mountain and the ocean.Genuine Hotels.com guest review
"marvelous hotel, lousy view"
loved the hotel… great room and beds… everything felt clean and new and nice... with small children we wanted to be near the park and the zoo and also the protected seawall beach across the street..… great location for those… most of the staff were great.. but there were a few grumpy exceptions, especially at the pool bar... on the down side - we […] were stupid to waste the money for "Premium partial ocean view" … our room #1716 actually faced slightly away from the ocean toward Diamondhead .. we mostly had a view of the Aston Beach hotel next-door…. we could only see a sliver of beach from the balcony, but nothing from the room.. 1. they shouldn't call this room "partial ocean" .. 2. it was a big waste of money to pay for this "upgrade", we were very disappointed. Read moreGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )