"Police Activity -Panhandled in Parking Lot"
We have stayed at this Hampton Inn many times while visiting relatives on the east side of Indianapolis. Our arrival surprise at the hotel this visit was a police car at the entrance with 4 or 5 gentlemen being questioned by a police officer. The following morning I drove to Starbucks on Shadeland only to be startled by a panhandler when I returned […] and exited my vehicle. I was told other guests had been approached as well. We will not return to this hotel. Read moreGenuine Expedia guest review
"Great overnight stay"
Room was very clean. Hotel was clean and staff were very friendly. Breakfast was a good value.Genuine Expedia guest review
The rooms were nicely remodeled, although we were wrongly told by hotels.com that the sleeper sofa in the king suite was separated from tjr rest of the room by a door (we explicitly asked this), and we had to purchase an extra room because it wasn't. Breakfast also was nice. The pool area, however, was in desperate need of attention, and had even turned […] green and slimy by our second day. Additionally, there were no pool towels available, and we had to run to the desk dripping wet to make a second request after waiting about 40 minutes. The hot tub was out of order (green and slimy) our entire stay. Additionally, we had no hot water for showers our 2nd afternoon, and maintenance never came even after 2 requests. I found the poor service particularly disappointing since we paid for 3 rooms for 3 nights. Read moreGenuine Hotels.com guest review
The hot tub was out of service by order of the health department. It looked like a cess pool and it appeared as though management was not in a hurry to get it fixed. I wiil ot use this hotel again.Genuine Hotels.com guest review
"Great hotel room size great, staff friendly."
We needed a place to sleep for the night so our expectations were low - cleanliness and a good bed were the necessities. We were quite pleased with the room size, the bed, the staff and the little extras in the room - hair dryer, ironing board and iron, number of pillows, quality of towels, lotions and shampoos. Just great.Genuine Expedia guest review
Overall good stay, location was sketchy.Genuine Hotels.com guest review
room needed lots of maintenance. Walls were dirty and needed paint, light dint work, toilet ran constantly, shower curtain was to short and flooded the room, bathtub had a big chip in it.Genuine Hotels.com guest review
"Hampton Inn - Indy East"
Nice hotel right off highway. Very comfortable bed, and clean & updated bath. Only suggestion would be tv stations - need Disney Channel & TBN or Daystar. Most stations not appropriate for kids.Genuine Hotels.com guest review
The place was clean, staff was friendly, and the breakfast was good.The location was very convienent to our purpose. The only problem was that there were no side walks. I like to walk around the area, which appeared to be safe, but there were no side walks or even road shoulders so it would be hard to walk to your destination.Genuine Hotels.com guest review
Our stay was ok. The room was supposed to suit 5 (2 adults 3 children) comfortably but it was very small. The first day we stayed overnight there was no one who cleaned our room. When we left that morning housekeeping was on our floor. We returned about 5-6pm that evening and our room was just the way we left it. We told the front desk and asked for […] clean towels but no one sent them to us. My husband returned about 11:30 pm and on his way up to the room he had to ask for clean towels again. I was VERY disappointed in this one area. Read moreGenuine Hotels.com guest review
"Very satisfied - would definitely stay again"
Stayed here during a night in Indy with my family. Everything was great - my kids loved the pool, staff was friendly, room was comfortable. Felt overall it was a great value.Genuine Hotels.com guest review
"Nice room, but small, and noisy"
The staff were friendly, and it was a nice clean room. However, the rooms are too small for a family and as far as I know they only offer double beds, which for two normal sized adults can be a tight squeeze. The place was also noisy- you could hear everything next door and in the hallway. There wasn't enough seating at the breakfast nor did they seem […] to provide high chairs. Read moreGenuine Expedia guest review
this was the worst experience i have ever had in a hotel! first they did not have the type of room we booked so they put us in a different room with a rollaway bed we said we were going to need some extra blankets for the rollaway and the pull out and we were told they were in the wash and would be brought up when dry. later when we got back to the […] room there were no blankets so we asked for them again and were told they were out of them, but if we needed some they could get us extra towels instead. SERIOUSLY what kind of hotel doesnt have enough blankets. Read moreGenuine Hotels.com guest review
"Great place to stay"
This was a very nice hotel. The room was very clean and the breakfast was wonderful.Genuine Expedia guest review
We were not at the hotel long, but it suited our needs just fine. Comfy bed, room size was good, decent breakfast although the warm things were a little cold, and convenient location.Genuine Hotels.com guest review
"close to destination of family"
I called the property directly requesting a handicapped room with 2 beds. I was informed that my request would be put with my reservation. Upon checking in I was informed that the only handicapped rooms the property had were a king bed and none were available. At 10 in the evening there was not much to do but deal with the situtation. I spoke with the […] mgr in the am and he didn't seem to be too concerned with the situation and offered nothing to remede the problem. A school bus parking lot is directly behind the property and the beeping of school busses backing up after returning form their route was quite annoying. I doubt I will stay at a Hampton Inn again if I have another choice. Read moreGenuine Hotels.com guest review
"A surprising Gem"
The reservation was made on line through my office - the location was a little bit out of the way from my business destination but local expessways made it very easy to connect. The hotel is newly decorated - clean - and the staff could not have been more pleasant and accomidating. The location was not that great - but I found a Texas Road House nearby […] and had a great meal to end my day. The bed was comfortable - had internet access and great space to get some work done in my room. I was pleasantly surprised. Plus got to use Hilton Honors for additional points. Read moreGenuine Hotels.com guest review
"Okay but not fantastic"
We tried to enjoy the lobby for a late night discussion with colleagues but the loud noise from a portable DVD player used by another person in the room made this nearly impossible. The hotel clerk was friendly but did nothing to discourage this loud noise. The room was small but clean. Okay for a brief stay. Not a destination I would want to reboo […] k. Read moreGenuine Hotels.com guest review
Very nice room. Very quiet. Friendly staff. Only issue I had was that the outlet in the bathroom wasn't working right. Would definitely recommend."Genuine Hotels.com guest review
I went by the pictures of the motel and the room on the website , we were totally disappointed on the size of the room , the beds were uncomfortable,the exhaust fan in the bathroom did not work and the hot tub was roped off , they told us not in working conditionGenuine Hotels.com guest review
The hotel rooms, lobby, pool area and hotel grounds were exceptionally clean. We enjoyed the accommodations as well as the hotel staff.Genuine Hotels.com guest review
"SUPER GREAT EXPERIENCE"
truly superb in every aspect, super comfortable and CLEAN room, staff was so helpful, they even gave me a bottle of water with my keys and printed directions to where I needed to go, could not be better!! Thank you !!Genuine Expedia guest review
"Not good enough."
I have stayed at another Hampton refresh hotel. I thought I knew what to expect. I was wrong. Why put flat panel TVs in your rooms if you don't offer HD programming? Waste. I chose this hotel because it was one of very few hotels in Indy with a whirlpool at this price level. It was broken. Really? I also chose because of the hot breakfast. I had eggs […] and two kinds of sausages in Sandusky OH. In Indy, a capital city, I had out-of-a-can sausage and gravy and fried potatoes. The seating area next to breakfast was not big enough. Not enough tables. There was a large party there and even after they were done they just sat around and took up space. The hotel crew did nothing to push them out. The fan in the bathroom didn't work so it fogged up when showering. Needs new management. Read moreGenuine Hotels.com guest review
"Would definitely stay again."
We stayed here on our way home from a wedding. It was convenient off the interstate. The staff was accomodating. The bed was very comfortable. There was a fridge and microwave which was nice especially with a 2 year old. Adequate pool, but the jacuzzi was not in running order. The breakfast the next morning was wonderful even had hot oatmeal and fresh […] fruit. I would recommend this hotel. Read moreGenuine Hotels.com guest review
very niceGenuine Hotels.com guest review
Lots of noise going on through out the night, doors to rooms were dirty, but room was pretty clean.Genuine Hotels.com guest review
Hotel was clean, staff we talked to were nice and helpful, room was clean, beds were comfortable, easy to find, breakfast was fantastic, refrigerator and microwave in the room were very helpful. We'll be staying there again next year.Genuine Hotels.com guest review
It was very nice. We have stayed there before and it was nice both times.Genuine Hotels.com guest review
"Not bad, need to work on Customer Service"
I have stayed at a decent number of Hampton Inns and this one was disappointing. Checked in early, which never has been an issue in the past, and was told no rooms were available and to come back after 3 pm. I left and came back hour & half latter and the hotel staff was giving out rooms. I heard the host/staff say rooms are on a first come basis before […] 3 pm. Waited my turn and stated I was here an hour and a half ago and there were no rooms, response was there wasn't. She then checked my room and stated it was because of my room type and I should have said something. She asked why I didn't say anything when the staff went over my room, told her no one went over my room type. She still stated I should have said something, told her again no one went over the room type with me. She brought it up one more time and I told her I couldn't say I didn't need that room if no one went over it with me. My reservation on my email was different then what they claim I booked. In the room the refrigerator did not function. Handy man came up within 15 minutes of call and adjusted the temperature setting from 3/4's to max and told me where the control knob was and said give it 5 minutes. 15 minutes later fridge wasn't any cooler. Called again and after 30 minutes of waiting, went down stairs to tell them we were going downtown and the handy man hadn't came up (saw him in the lobby sweeping). Was told by staff he was busy with another room and "we didn't have a lot of stuff in there right?" Read moreGenuine Hotels.com guest review
"Very nice but..."
The only great complaint about the hotel was the bed/matress. Not very good but what was weird was the sheets were fitted and they kept coming off the mattress which made for a interrupted sleep when the sheet crept over the top. Room very clean and the hallway was especailly clean. Not the musky hotel odor. Parking was great and location was good. […] We only stayed one night but would do so again if in the area. Read moreGenuine Hotels.com guest review
It was easy to get to ,Eating places were close,I was visiting from Mason Mi 48854 Thanks For agood timeGenuine Hotels.com guest review
We really enjoy our stay here at this hotel. Staff was friendly & they have a good service.Genuine Hotels.com guest review
the first room we were given smelt of cigarette smoke. so bad I requested a new room. second room also smelt of smoke. would not stay there again.Genuine Hotels.com guest review
Friend and I met in Indy for girls weekend with our daughters. We were a little surprised by the double beds instead of queens. Otherwise, the hotel was really great. It was impressively clean. Everyone was friendly. The breakfast had more hot meal options than other hotels (waffle, cheese omlets, sausage). The front desk staff was very friendly, as […] were all the housekeeping people we passed. The pool was large and clean. It had four steps going down into it, so our younger kids could hang out at the shallow end very safely and still have fun. Read moreGenuine Hotels.com guest review
"An adequate hotel for the money."
The hotel was nice overall, just a few disappointing features.. There was hair in the swimming pool, and the hot tub was not in operation :( The bed was very comfortable, and the breakfast was fully stocked and very tasty. There were some minor housekeeping issues, but overall an adequate hotel.Genuine Expedia guest review
Very pleased with the hotel.Genuine Hotels.com guest review
"One night stay, with two 10-year olds"
Very pleasant and helpful staff. Very clean facility and room. Good breakfast; lots of choices. I had two young grandsons with me, and our only regret was that the pool wasn't open earlier than 10:00 am. They wanted to swim one more time before we checked out.Genuine Expedia guest review
It was ok. All for no room service... I asked three times to have my room cleaned.. I didn't get it.. So I had to go down to front desk to get clean towels.Genuine Hotels.com guest review
We use this hotel often when we take my granddaughter to Riley Hospital.Once we found this one we never stay anywhere else.We always have a great experience.Genuine Expedia guest review
Hotel was good everyone was very nice. Only problem was the hotel had Smoking & Non Smoking rooms in the same floor and the hallways smelled like smoke.Genuine Hotels.com guest review
The service at the hotel was great...everyone was kind and very helpful. Our room was dark and the bed comforter was lumpy from being washed?? The room was a bit smaller than I expected but it was clean and comfortable for one night. Nothing special, but not horrible. Easy to get to since it's right off the highway.Genuine Hotels.com guest review
"Hampton Inn - easy access to Indianapolis"
While a slightly older hotel, the accomodations were great. Cost was very reasonable and we had easy highway access to & from Indianapolis - about a 10 minute ride (max & that's with traffic). There are a couple of places to eat along the main drag with most of them the fast food variety. With breakfast being available at the hotel, we just ate in […] town so it wasn't that big of a deal to us. I was concerned about highway noise but there is a hotel between the Hampton and Interstate 70, so you don't anything from the highway. Read moreGenuine Hotels.com guest review
"Hampton Hotel on Shadeland Ave. Indianapolis, In."
I was very, very pleased with everything. The staff was very attentive and pleasant. The room was spacious and I felt that I was at home away from home. I will definitely go back there. The breakfast bar was good. I like the fact that I can get tea, or coffee whenever I want in the breakfast area.Genuine Hotels.com guest review
Beds were lopsided, there were strands of hair in both beds, the whirlpool didn't work, pool area was dirty, light in the bathroom Worked only half the time, the bed frame stuck out and my son hurt his leg, need curtains- @ night the lights were shining on the beds.Genuine Hotels.com guest review
"Hampton Inn, Indianapolis East"
The hotel was very busy with many guests there for the Big Ten basketball tournament. In spite of the large number of guests, the staff was courteous and quite willing to futfill any request we had. The breakfast was great, again in spite of the large number of people. Our stay at the Hampton Inn East in Indianapolis was very enjoyable. We will certainly […] stay there again when in the city. Read moreGenuine Hotels.com guest review
Nice stay. With in about 10 minutes of the Childrens Musuem was the reason we picked it. Nice clean facility, outstanding breakfast bar, and nice staff. I would definatly reccomend staying here.Genuine Expedia guest review
Very nice and clean hotel. Courteous staff and in a very nice location.Genuine Expedia guest review
"hotel ok not great"
Got there and was expecting more. we have stayed at Hamptons before and they were lot better. The hot tub was broke and indoor pool was ice cold. We asked for extra towls and blankets several times before we got them. Room was nice and breakfast was good. I have been in better hotels but it was alright for one night. Let down for a hampton.Genuine Hotels.com guest review
"We enjoyed our stay."
We really enjoyed the warmth of the indoor pool. It was great! The complimentary breakfast was very good! We were very pleased and it was very affordable. Thanks.Genuine Hotels.com guest review
"Better than a 2.5 star hotel"
We booked this hotel solely on the reviews on-line and it paid off. Our room included a king size bed, sofa bed, microwave, fridge, movable desk, extremely comfortable bed and bedding. We stayed with our 1 year old and 6 year old children. I am always concerned letting a 1 year old crawl around on hotel floors, but I didn't hesitate with this room. […] It appeared very clean and recently updated. The bathroom looked so clean I even let them enjoy a long soak in the bathtub. The pool was very nice for children because the cement steps were the width of the pool. This allowed our 1 year old someplace to stand/sit and play in the water as well. The continental breakfast included the traditional fare: eggs, sausage, muffins, rolls, bagels, waffles, fruit, cereal, yogurt, etc. Seating was a little slim but the food was delicious. I was very pleased with the desk staff as well. We only dealt with one person, but she was extremely kind and personable. We had spent the day at the Chidlren's Museum and this was only a 15 minute drive from there. I would definitely stay here again. Read moreGenuine Hotels.com guest review
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