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  • Hampton Inn West Springfield
  • All hotels in West Springfield, Massachusetts, United States
All hotels in West Springfield, Massachusetts, United States
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1 room,  2 adults 
Adults Children
Room 1:

Hampton Inn West Springfield - West Springfield

42.131438, -72.624798
2.5 stars
1011 Riverdale St, West Springfield, MA, 01089 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $125
available on 05/28/13
Price Match Guarantee
4.4 79 5

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    Landmarks near Hampton Inn West Springfield

    • West Springfield Hotels - Springfield 1.1 miles
    • Josiah Day House Hotels - West Springfield 1.7 miles
    • Springfield Station Hotels - Springfield 2.4 miles
    • Quadrangle Hotels - Springfield 2.6 miles
    • Holyoke Mall Hotels - Holyoke 2.6 miles
    • All landmarks in West Springfield

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      This guest did not leave a comment.

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      "good location and quality for the price" Reviewed by a Hotels.com guest on Feb 26, 2013

      I and my family stayed at this hotel for our college visit in the town. The room was clean and well maintained. Beds were a little too soft, and had a bleach smell that made me and my husband sneeze a few times. It seemed the cusions behind the pillow on the bed do not seem to be washed everytime and smellled a little bit. But these details didn't bother me much. Everything else in the room was very good for the price.

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      3.0 stars
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      "Loved it!" Reviewed by a Hotels.com guest on Feb 26, 2013

      We stayed here because all the hotels were sold out in downtown Hartford for a concert. I am so glad we stayed here though. Clean, clean, modern, quiet, comfy! It's not in the middle of all the hustle and bustle. So there's free and ample parking. There are so many seating areas and even a fire place in the lobby. Free complimentary breakfast which changes every morning. Mon-Thurs they also have a social happy hour with free food and drinks. In your room you are provided with a list of local restaurants that will deliver. But there is also many restaurants within a 2 minute drive. The hotel is only an 8 minute drive from downtown Hartford. The room is amazing full kitchen, comfy bed, huge bathroom with spacious shower! We loved it! I also uploaded a video of the room we had on YouTube. Search for vane12685.

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    Overview of Hampton Inn West Springfield - West Springfield

    Location.
    Situated in West Springfield, Hampton Inn West Springfield is close to Josiah Day House, Quadrangle, and Holyoke Mall. Also nearby are Big E and Springfield Museums.

    Hotel Features.
    Hampton Inn West Springfield has a fitness facility and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. There is a 24-hour business center on site. A complimentary breakfast is served each morning. Additional amenities include laundry facilities, a fireplace in the lobby, and coffee/tea in the lobby. Onsite parking is complimentary. This is a smoke-free property.

    Guestrooms.
    The 125 air-conditioned guestrooms at Hampton Inn West Springfield include coffee/tea makers and complimentary weekday newspapers. Complimentary wireless and wired high-speed Internet access is provided. 32-inch plasma televisions are equipped with pay movies. All accommodations provide desks along with free local calls (restrictions may apply). Bathrooms offer hair dryers and complimentary toiletries. In-room microwaves and refrigerators are provided. Additional amenities include irons/ironing boards and clock radios. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.

    Image of Hampton Inn West Springfield, West Springfield
    4.4 out of 5 Excellent (79 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Convenient location, one exit south of I90, right off the highway. We were attending a UMass graduation. Breakfast was very good. Room was snug, but we... were basically just there to sleep and shower, so it was fine. by John  from Springfield on 05/13/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $125
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    1King study sofa bed

    Standard room

    1 King bed Non smoking

    One King Bed, Non-Smoking, Accessible

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pet maximum weight in lb is: 50
    • Pet policy - dogs only
    • No rollaway/extra beds available
    • Pets allowed
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Check-out time is: noon
    • Check-in time starts at: 3 PM

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Elevator/lift
    • Fireplace in lobby
    • Number of buildings/towers - 1
    • Number of floors - 4
    • Smoke-free property
    • Swimming pool - outdoor seasonal
    • Television in lobby
    • Total number of rooms - 125
    • See more facilities
      • Free Wi-Fi
      • Smoke-free property (fines apply)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Hair dryer
    • Iron/ironing board
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HDTV
      • Microwave
      • Pay movies
      • Plasma TV
      • Premium TV channels
      • Refrigerator
      • Voice mail
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Express check-out
    • Fitness facilities
    • Free breakfast
    • Free parking
    • Laundry facilities
    • Safe-deposit box at front desk
    • Security guard
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    A complimentary hot/cold buffet breakfast is served each morning in the lobby between 6 AM and 10 AM.

    Recreation

    Recreational amenities at the hotel include a fitness facility and a seasonal outdoor pool.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Golf - driving range nearby
    • Golfing nearby
    • Swimming on site

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in West Springfield, Massachusetts, United States
    Map
      of
    42.131438, -72.624798
    Hotel coordinates:

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    Area map

    A short guide to West Springfield

    Across the Connecticut River from Springfield, this town is home to the Josiah Day House, the oldest brick saltbox-style house in the U.S. The Big E, New England's largest fair, takes place each autumn at the Eastern States Exposition. The area is also home to Storrowton Village, a living museum that recreates life in 19th-century New England. Six Flags New England is a few miles south in Agawam.

    see all hotels in West Springfield

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Josiah Day House - 1.7 miles
    • West Springfield - 1.8 miles
    • Springfield Station (Massatchusetts) - 2.4 miles
    • Springfield Amtrak - 2.4 miles
    • Quadrangle - 2.6 miles
    • Holyoke Mall - 2.6 miles
    • Big E (Eastern States Exposition) - 2.7 miles
    • Springfield Museums - 2.7 miles
    • Springfield - 2.8 miles
    • MassMutual Center - 2.8 miles

    3.0+ mi

    • Westfield Barnes Municipal Airport (BAF) - 5.4 miles
    • Springfield Westover Metropolitan Airport (CEF) - 6.4 miles
    • Hartford Bradley Intl. Airport (BDL) - 14 miles
    • Hartford - Brainard Airport (HFD) - 27 miles
    • Pittsfield, MA, United States (PSF-Pittsfield Municipal) - 40 miles
    • Worcester Regional Airport (ORH) - 40 miles
    All hotels in West Springfield, Massachusetts, United States
    Reviews
    • All (79)
    • Business (13)
    • Romance (1)
    • Family (13)
    • Friends (0)
    • Other (52)
    4.4 / 5
    Excellent

    Score breakdown (from 79 reviews)

    • 5.0
      (47)
    • 4.0
      (22)
    • 3.0
      (7)
    • 2.0
      (1)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.6
    • Comfort
      4.3
    • Condition
      4.4

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Close to UMass"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Convenient location, one exit south of I90, right off the highway. We were attending a UMass graduation. Breakfast was very good. Room was snug, but we were basically just there to sleep and shower, so it was fine.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    John
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Great location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We booked this hotel because of its close proximity to Six Flags New England. We're surprised to see the amenities it provides, and how close it is to shopping and varieties of restaurants. Complimentary breakfast was nice. Staff was extremely courteous and helpful. The only thing that i had problem with although it's not their fault is that the people […] who were next door to us was loud in the hallway at late hours and early hours in the morning with terrible foul languages that woke my kids up inappropriately. I didn't feel comfortable opening my door and confront them, because I have no intention of looking for trouble, but that certainly was annoying and tainted the nice experience. Hopefully the hotel would take this matter into account and maybe then having a family-friendly wing/floor to avoid this problem. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    found out about 2 weeks before that i was not going to be able to use the room that day, and was not able to get any assistance to switch the reservation, so i wasted my money.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    LOBBY WAS BEING REMODELED AND CLOSED. OFF SEASON FOR THE AREA. RIGHT TIME OF THE YEAR FOR IMPROVEMENTS DID NOT AFFECT MY STAY VERY NICE PEOPLE WORKING STAYED TWO DAYS
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    CHUCK
    US

    Hampton Inn West Springfield - West Springfield
    3.0 / 5
    Good
    "Disappointing for a Hampton Inn"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The ice machines and soda machines did not work. Also, the tub did not drain when you showered and our TV quit working. We told the front desk about all of these issues and only the TV was replaced, nothing else was fixed while we were there.
    Genuine Expedia guest review
    Other trip
    Dec 12, 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Dec 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Has an overnight stay at this hotel. Staff was very friendly. Quick and east checkin and out. Loved the large selection of free breakfast in thw morning. Rooms were nice but a little dark. Could be a little bit different setup. Over all we were very pleased with our overnight stay.
    Genuine Hotels.com guest review
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "They have never let us down."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    What we have come to expect from Hampton Inn, good value, courteous staff, good breakfast offering and appreciate the available coffee anytime.
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    LTM
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Best place to stay for the BigE!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great location, great service, and a VERY friendly staff!!! Shuttle stops at the hotel for transport to the BigE. Very comfortable room, I highly recommend this Hampton Inn!!!
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Pete
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "convenient to the Big E"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was good except the hallway was very noisy all night. Everyone had to walk past our room to get to the elevator.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Sylvie
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Great hotel for families or couples too."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Extremely clean and comfortable room with desk, refrigerator, microwave, couch with two ottomans, fully stocked bathroom amenities, and lovely non-allergenic comforter that I wanted to bring home with me. Hot breakfast included with waffles, fruit, eggs, bacon, sausage, crereals, yogurt, muffins etc. free internet and parking, gym. It was great. Would […] absolutely stay there again. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Great weekend"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    From check in to check out staff made it their objective to make our stay a positive event. They were successful.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    John L
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "very nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    good service, nice room, we will come back.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Aug 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Great accomodations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We have stayed at this hotel before and would stay there again. We were in town to attend a non-profit fund raiser in Chicopee which was about 9 miles and a 15 minute drive away. We had to check out just before breakfast was being served and the kitchen employee helped us pack up some breakfast items to go which was unexpected and very much appreciated. […] THe room accomodations are very comfortable, clean, and with great amenities such as a refirgerator and microwave. Read more
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    Gail
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Perfect Stay!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The room was very comfortable, and the staff was over the top helpful! I'll be back in the area in two months and will making another reservation at this hotel. It was a great stay!
    Genuine Hotels.com guest review
    5 night trip in Aug 2012
    Cassidy
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Aug 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Dan
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The stay was great, I was returning to the area to visit family. It is centrally located with easy access to the Interstate. Shopping and food are within walking distance. I have trouble sleeping and the beds were the most comfortable I ever slept in at a hotel. Breakfast was good, but get there early to beat the crowd. My girlfriend and I were both […] able to work comfortably in the room at the same time. Read more
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    David
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Good location, busy hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel is in a good location. Nearby to grocery store, Carrabas, Chili's Friendly's & Olive Garden. Was nice to have a king bed and pull out sofa. once the sofa bed is pulled out, it leaves a very limited traffic path. The free hotel breakfast was good, but the hotel was crowded both mornings we were there and one morning they weren't keeping up […] on restocking items. We also had a difficult time finding a place to sit as it was so busy. Read more
    Genuine Hotels.com guest review
    2 night family trip in Jul 2012
    Erika
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "it was a good hotel"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    It was a very nice hotel. I am in a wheelchair and the room was a little tight for me.
    Genuine Expedia guest review
    Other trip
    Jul 18, 2012
    jimbob
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Very convenient"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Close to Mass. Pike. Many restaurants and stores in area. Room was fine and price was perfectly acceptable. No complaints.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Doug
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    JJ
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Pleasant Surprise"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    I booked this hotel for an overnight stay during UMass graduation when everything else was booked. It was a half hour drive from campus but that's life. We arrived late. The staff was friendly and our two rooms were clean and attractive. Breakfast in the morning was more than the muffin and coffee I expected. I was able to have a relatively healthy […] breakfast of scrambled eggs, turkey bacon, and fruit, and the breakfast staff was friendly and kept everything replenished. If I had one complaint it would be the in-room coffee packets, which came with the dreaded powdered creamer and oddly, no stirrer. All in all though this hotel, though certainly not plush, was better than I expected and we enjoyed our one night stay. Read more
    Genuine Hotels.com guest review
    1 night trip in May 2012
    Fred
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Close to relatives"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Other than the fact I had to call the front desk at 2:30 AM about excessive noise from a group of guys in the hallway, our stay was enjoyable.
    Genuine Hotels.com guest review
    2 night trip in May 2012
    Gerald Leduc
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "calm, clean"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I was there on a Sunday night, saw mostly business people. It was quiet, respectful, clean, comfortable, simple but balanced hot breakfast.
    Genuine Expedia guest review
    Other trip
    May 8, 2012
    Susan
    US

    Hampton Inn West Springfield - West Springfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      1.0
    • Condition
      5.0
    Room was too small accommodate family of 4 as indicated in description. No room to move around. Staff was very nice and helpful. Hotel is located within easy reach of most needs and wants.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    3.0 / 5
    Good
    "New mattress"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      1.0
    • Condition
      2.0
    I had extreme discomfort sleeping on the mattress.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    3.0 / 5
    Good
    "The Hampton Inn in W Springfield"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      4.0
    I generally like Hampton Inns. In this one, the service at the front desk was great. The room, though, was very small and the beds were barely doubles. The bathroom is not well-organized. On the other hand, the breakfasts are good with a number of good protein options.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Hampton Inn West Springfield"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Hotel was clean and centrally located near every restaurant you can imagine. Shopping is there too. Manager greated us who was so pleasant and welcoming. Nice continental breakfast was served.
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Only hotel in area I prefer to stay at."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Friendly staff, very accommodating, clean and safe, no smoking
    Genuine Expedia guest review
    Business trip
    Nov 21, 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Pleasant room - would stay again."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A nicely appointed, bright room, with fridge, micro, nice toiletries and good wireless service. Staff friendly, convenient to restaurants and shopping. A little pricey, but you get what you pay for.
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    Brian
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Hampton Inn, West Springfield, MA"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Staff pleasant and helpful. Pleasant lobby decor, rooms clean, excellently furnished, bathrooms clean and comfortable, Good variety in hot and cold breakfasts, really good coffee, Breakfast staff outstanding.
    Genuine Hotels.com guest review
    7 night business trip in Sep 2011
    Brian L
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Hampton Inn West Springfield very nice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Convenient for the Big E."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Very convenient to the Big E, with shuttle service and discounted tickets. The hotel was clean and comfortable - decent breakfast. The bed was nice. Overall - not a vacation spot, but conveniently located in meeting our needs.
    Genuine Expedia guest review
    Other trip
    Sep 30, 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Hotel in Springfield"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    From day one it was a great place to stay. The staff is friendly, breakfast food was great and warm, and the place was very clean. Stay there next time we are in town.
    Genuine Hotels.com guest review
    3 night trip in Aug 2011
    Tim D
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "A Great Bargain"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    We chose this hotel because of the high user ratings from Hotels.com. It was a real bargain with the free internet, parking, gym and full breakfast. Our only mistake was to have our two teenage children in the same room with us. The room was too small to fit two adults plus two teenagers. If one wants to have more than two adults in a room, they should […] only bring small children with them. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jun 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in May 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Will Stay Again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "wonderful, very helpful staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Very attentive..not sure why this hotel only got 2.5 stars...breakfast is very good, staff are helpful, hotel is clean.
    Genuine Expedia guest review
    Other trip
    Apr 6, 2011
    A Traveller
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "I love the hampton inn"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I never want to stay anywhere else for business travel. the rooms are so comfortable, the staff friendly, the breakfast tasty!
    Genuine Hotels.com guest review
    1 night business trip in Jan 2011
    leslie a
    US

    Hampton Inn West Springfield - West Springfield
    5.0 / 5
    Outstanding
    "Nice place to stay in W. Springfield, pet friendly"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean and comfortable, loved it! Would have liked some more grassy areas as I took my 2 dogs with me. Most people would love the fact that is it located in a mall area with lots of nearby shops and restaurants.
    Genuine Hotels.com guest review
    3 night trip in Nov 2010
    Diane F
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "Stay here annually"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Convenient, clean, great breakfast, and good service....I keep coming back!
    Genuine Expedia guest review
    Business trip
    Oct 18, 2010
    Melissa F
    US

    Hampton Inn West Springfield - West Springfield
    4.0 / 5
    Excellent
    "WILL RETURN AGAIN WHEN TRAVELING BACK TO SMITH"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    MY DAUGHTER ATTENDS SMITH AND I HAVE STAYED AT A FEW PLACES CLOSER TO SMITH IN NORTHAMPTON. THIS IS WITHIN 20 MINUTES AND PRICED VERY WELL GIVEN THE AMENITIES OF THE HOTEL. STAYING CLOSER TO THE NORTHAMPTON AREA COSTS CONSIDERABLY MORE. THE ROOMS ARE NICELY APPOINTED/DECORATED AND THE BEDS ARE VERY COMFORTABLE. THE HOT BREAKFAST IN THE MORNING IS ALSO […] VERY GOOD. ALL IN ALL A GREAT VALUE. Read more
    Genuine Expedia guest review
    Other trip
    Sep 22, 2010
    Tony M
    US
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