All hotels in Kirkland, Washington, United States of America
1 room, 2 adults
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1200 Carillon Pt, Kirkland, WA, 98033, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 302 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.7
  • Neighborhood
    4.8
5.0 / 5Outstanding
"Can't wait to go back!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My husband and I made a quick trip to stay at this location. We were not disappointed! It was so magical-from the beautiful view from our lunch spot, to the elegance of the interior of the hotel, to the lovely landscape of the surrounding property. There were two weddings on site the day we arrived, yet we were promptly helped, never waited, and the staff was incredibly attentive. I just can't wait to go back!!!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Howard from the Woodmark Hotel with a quick reach out to Faith to express our thanks for your Expedia feedback on our Kirkland WA property. We are truly thankful for your support and remain humbled by your positive input. We hope to see you back on a future visit to the East Seattle region and in the interim wish you an excellent week. Best regards, Howard Jacobs General Manager
1 night romance trip Aug 9, 2014
Faith
US
4.0 / 5Excellent
"Serenity and Comfort"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This was a nice hotel. The only complaint I had was the maid became a little lazy after my first night. She didn't replace a couple dirty glasses and the mini bar wasn't stocked back up to where it was the first evening. Beautiful property with greta walking paths along the water. Kinda pricey.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Thank you Lance for your input on Expedia regarding your recent Woodmark visit. We appreciate your patronage and overall positive input. I was concerned however that the Housekeeping stayover service was less than stellar and as such have met directly with our team in this regard to insure we provide a heightened level of focus going forward. Thanks again for your input and have an excellent week. Best regards, Howard Jacobs General Manager
1 night trip Aug 13, 2014
Lance
US
5.0 / 5Outstanding
"Woodmark Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I recently stayed at The Woodmark with my family and we thoroughly enjoyed our few days there. It is right on the water, walking distance to the beach and downtown Kirkland. Very clean, supper friendly staff and killer location. The only negative came from using the gym facilities. My oldest son and were working out and when we left we apparently forgot to put a ball and yoga mat away. The trainer from the adjacent facility ( personal training ) came running out and made a big public stink about us not putting away equipment ( she shouted it across a courtyard in front of about 20 people having breakfast). Honest mistake on my part with the Mat but she said we didn't put away a rope and dumb bells. After walking back and asking to see what she was talking about she started saying " I guess it was someone before you". Pretty unprofessional. I guess she only wants to talk nicely to her regular clients from Clyde Hill or Kirkland and saw us as tourists ( I was an executive for T-Mobile for 10 yrs and was returning to the area for a family visit). I would definitely return to stay at the Woodmark and chalk up the gym experience to someone who was frustrated in life about something other then me forgetting to roll up a mat.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Howard Jacobs at the Woodmark Hotel with a quick reach out to say thank you for the overall excellent feedback on your stay with us. We are thankful for your patronage as it is vitally important to our success. I was concerned about your experience specific to our Fly Fitness facility and can assure you I am meeting directly with this individual to insure such public interactions do not reoccur. Thanks again for your time in providing us your input and hope to see you on a future visit to the East Seattle region. Best regards, Howard Jacobs General Manager
Other trip Aug 13, 2014
travel a great
US
2.0 / 5Fair
"Not really meant for families"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel & surroundings are super nice---too much so! This hotel is for: a) business people or b) people who own yachts. The desk staff seems snooty. I felt like I had to dress up to walk anywhere outside our room. Not good for a vacation spot! And if you went to the lower level, it was a constant businessman party. I felt like such an outsider here. Also, beds are NOT what they should be at a hotel this price---ours was literally a bowl, funneling you towards the middle! The fold-out couch was ok, but could've been much better. Also, despite 4 people staying in our room, we frequently only got towels for 2. Kept having to call the front desk for more. Rooms are also too small.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Suzanne - Howard from the Woodmark reaching out to express our thanks for your recent feedback on Expedia. Your business is incredibly important to the property and I understand you have many choices when traveling to the East Seattle region. I certainly was concerned however that your experience fell short of expectations and can assure you I will meet with our team 1st thing tomorrow to insure ways we can improve based on your comments. Pardon the disruption on a Sunday on my behalf but wanted to let you know how valuable your input is to the Woodmark and our commitment to insure consistently exceptional service. Best regards, Howard Jacobs General Manager
5 night business trip Jul 28, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very Satisfied
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
Carlos
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was amazing and friendly. Great job in hiring people with awesome customer service. Lake view was beautiful. Definitely would stay again. Pantry idea was great. Hotel shuttle was helpful.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Howard Jacobs from the Kirkland WA Woodmark Hotel with a quick reach out to express our thanks. We were thrilled to read your input about your experience at our Lake Washington Hotel and wanted to insure we promptly touched base to share our gratitude. We look forward to seeing you on a future visit and thanks again for your comments. Best regards, Howard Jacobs General Manager
Other trip Jul 28, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Got there at 10:30 after a concert starving and restaurant closed at 10:30 Advertised for free soup and sandwiches "back of pantry" which still hadn't shown up at 11:15 so gave up and ate our leftover snacks from the concert. Staff completely unhelpful even though we were being cooperative through our hunger. Expected quite different accommodations for the rating(4.7) and price($350)!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Hotels.com traveler - a quick reach out from the Woodmark to express our appreciation for your input on a recent visit to the property. Travelers have so many choices among East Seattle Hotels and it is imperative for us we remain the property of preference. I was concerned however to hear that the Raid the Pantry complimentary experience was delayed in opening and are committed to insure this feature continues to be flawless. I will follow through on this input today and in the interm wish you an excellent week. Best regards, Howard Jacobs General Manager
1 night business trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Awesome place! Gone back already!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place. Great restaurants. Great staff. Only complaint was a dog that kept yapping all day and night in the next room. Will still definately go back.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Alex - Howard from the Woodmark hotel in Kirkland Washington taking a moment of your time to express our thanks for your excellent feedback on Expedia. It was one of the highlights of my day to read your input and have taken the time today to share across our team of dedicated associates. I was certainly concerned about the dog barking from a neighboring guest room and feel free to alert our team 24/7 if this ever occurs in the future and we will promptly focus on rectifying this. I look forward to the opportunity to serve you again in the near future and in the interim wish you a positive weekend. Best regards, Howard Jacobs General Manager
1 night trip Jul 18, 2014
Alex
US
5.0 / 5Outstanding
"Wow!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The most amazing customer service we've ever experienced!
Genuine Hotels.com guest review
1 night romance trip Jul 18, 2014
A Traveler
US
4.0 / 5Excellent
"Great location on Kirkland Waterfront"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Always a great location. Found front desk staff poor….not knowledgeable re layout of hotel,poor communication on room availability.
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I was so surprised that a little place like Kirkland had such upscale lodging. From the moment that we check in to the exit, we were treated like VIPS. You have to search in Europe for such wonderful professional and inviting accomadations
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Gayle - Howard from the Woodmark Hotel in Kirkland WA touching base to express our thanks for your positive comments on Expedia. It was such a pleasure to read your feedback this weekend that I didn't want this Sunday to pass without sharing your input with our team of dedicated team members. We hope to see you on a future visit to our Lake Washington Hotel and in the interim thank you again for your Expedia post. Best regards, Howard Jacobs General Manager
Other trip Jul 9, 2014
Gayle
US
5.0 / 5Outstanding
"What a pleasure!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Woodmark Hotel was an excellent place to stay. I was only able to stay one night (business trip) so I did not get to fully experience the full property, but the service and the quality of the room were both outstanding.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Howard from the Woodmark Hotel on Lake Washington reaching out to Michael to express our appreciation for your positive input on your recent visit. We are both humbled and blessed to of had you as our guest and remind myself daily how many choices our travelers have in the greater Seattle region. We hope to welcome you on a future visit and in the interim have an excellent weekend. Best regards, Howard Jacobs General Manager
1 night trip Jun 23, 2014
Michael
US
5.0 / 5Outstanding
"Totally relaxed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Seattle was an unpleasant mad house this visit. The Woodmark was a delightful haven of quiet, relaxation, and warmth. Our room was beautiful with an incredible view of Lake Washington, the drinks were generous and the food satisfying.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Howard touching base with Mike from San Antonio to say thank you for your excellent input on Expedia about the Kirkland WA based Woodmark Hotel. You have so many choices among East Seattle Hotels and we are pleased to have been your property of choice. We will await the time until we are able to see you again at our Hotel but didn't want this day to pass without sharing our appreciation. Best regards, Howard Jacobs General Manager
Other trip Jun 26, 2014
Mike
US
5.0 / 5Outstanding
"Really Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice location -- right on the lake. The hotel was pretty immaculate. Our room (suite) was also very nice. it was big...nice sized master bedroom, and a nicely sized living room area. The bathroom was also very big...and gorgeous: really nice tile, lighting, fixtures, shower/bath. The shower gel, shampoo, and conditioner they provide is wall-mounted in the shower, full-size bottles (no tiny single-use stuff, and high-quality, expensive (I looked it up) really nice stuff. Bed was really comfortable (not too soft or hard) , and the bed linens and bath towels were also really nice. This place is really first-class. Staff was super-nice. Restaurants on the property were also very good. Nothing here is cheap, but it's definitely worth a stay, if you can afford it!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Dave R and a quick reach out to thank you for the Woodmark Hotel feedback on Expedia. I am the Hotel's General Manager at our Kirkland WA property and am truly thankful for your input. We took the time this morning to read your comments across our leadership team and wanted to let you know we value your patronage. Hoping to see you on a future visit to the Lake Washington area and in the interim have an excellent Thursday. Best regards, Howard Jacobs General Manager
1 night family trip Jun 13, 2014
Dave R.
US
5.0 / 5Outstanding
"Excellent Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our experience in Woodmark Yacht Club and Spa exceeded our expectations. From the quick check in process, friendly staff, a welcome drink of champagne, clean lobby, abundant covered parking ($15/day) and of course Washington Lake to welcome us. We cant ask for more. The room we got are spacious and immaculately clean, beddings and pillows are comfortable. Every request we had was fulfilled by their very accomodating staff. Thank you Mike and Jeff for your wonderful services. They have the Beach cafe that serves delicious breakfast, lunch, and dinner. They have the bar area called the "Living Room", I would say they named it right because it is a warm and cozy place to hang out with family and friends while having some drinks or just watch games on tv. They also have the "Raid the Pantry" time from 11pm-1am where guests can grab anything they want from the pantry for free (they had corn chowder, turkey sandwich, doughnuts, cereals, cookies, chips, fruits, sodas, juices and milk) Our group consists of night shift workers, so we enjoyed raiding their pantry. If you are looking for a hotel in Seattle, this is not it. It is about 10 miles from the city. But if you are like us who want to explore the city of Seattld during the day, but wants to end the day in a quiet, relaxing environment, there is nowhere else to go but here. I highly recommend Woodmark and if ever I will be in Seattle again, I will surely come back to this home away from home.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Howard Jacobs reaching out to DM from San Francisco to express our sincere appreciation for your positive comments about the Woodmark Hotel. We are truly thankful you were able to take advantage of the activities and amenities at our Lake Washington Hotel and wanted to insure we expressed our thanks. We hope to see you on a return visit and in the interim thank you for your Expedia feedback. Best regards, Howard Jacobs General Manager
Other trip Jun 15, 2014
DM
US
3.0 / 5Good
"Not as good as last time"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
It seems like this hotel has deteriorated a bit since the last time I stayed there. Instead of a French press they now give you Keurig coffee. The breakfast potatoes were freezer burned cubes, the kind that come in a bag. Scratches and stains on one of the end tables. Fitness center was closed when I tried to go there around 4 in the afternoon. Still a nice place, but not as nice as it should be for the price.
Genuine Hotels.com guest review
3 night business trip Jun 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Great escape"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Delightful small hotel with personal attention to pleasing guest needs. Only drawback is the closed 520 bridge on the weekends causing quite a traffic snarl and vastly increased commute time into Seattle. Despite that, I would stay here again.
Genuine Hotels.com guest review
7 night business trip Jun 3, 2014
Fancy
US
5.0 / 5Outstanding
"Just an amazing place!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was perfect.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
A quick note to reach out and express our thanks for your feedback. Hoping to see you on a future visit at the Woodmark Hotel on Lake Washington. Best regards, Howard Jacobs General Manager
3 night trip Jun 6, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
WOW!!! Great Hotel, Excellent Hospitality Staff, & Perfect Location. 5 Star accommodations!
Genuine Hotels.com guest review
1 night business trip Jun 1, 2014
A Traveler
US
4.0 / 5Excellent
"Beautiful view, great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great experience at the Woodmark. The location at Carillon Point is gorgeous, great views of the lake. Our room was clean and comfortable. The food at the restaurant was good but not amazing. We would definitely go back.
Genuine Hotels.com guest review
1 night trip May 12, 2014
Mikaela
US
5.0 / 5Outstanding
"WOW, what a treat!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Sofa bed not meant for sleeping on. But everything else was perfect. Didn't get a chance to use the spa but we did go in and check out the products. LOVE LOVE LOVE the Molton Brown products they have in the room and the huge comfortable tub. Of course the raid the pantry was fun too.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
A quick reach out to Jackie Ansotegui to express our thanks for your Expedia feedback about the Woodmark Hotel in Kirkland Washington. We didn't want this day to pass without touching base to say how thankful we are for your business. I have also shared your comments across our leadership team today and they so appreciate your input. We are in the process of fact finding how we can further improve the sofa sleeper in that particular room as well. Thanks again for allowing us to reach out and hope your week is a pleasant one. Best regards, Howard Jacobs General Manager
2 night trip with friends May 30, 2014
Jackie Ansotegui
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely lovely!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
A quick note to Asia in Tucson from the Woodmark Hotel on Lake Washington to say how thankful we are for your feedback and 5 star review. We hope to see you on a future visit to our Kirkland WA Hotel and have an excellent Thursday! Best regards, Howard Jacobs General Manager
1 night business trip May 29, 2014
A Traveler
US
5.0 / 5Outstanding
"great view of tje olympics and water craft"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Was a great view. well worth the upgrade and very comfortable. will be glad to recommend to friends about the walkway along the water and easy access to all amenities.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Peace and quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We wanted a one night getaway and found this wonderful hotel we had a fantastic view very good food a service that was out of this world
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Mark and what a pleasure to read your comments about your Woodmark Hotel experience in Kirkland. I wanted to be sure the weekend didn't pass by without letting you know how much we appreciate your input. We hope to see you at our Lake Washington property on a future visit and in the interim wish you an excellent weekend. Best regards, Howard Jacobs
Other trip May 30, 2014
Mark
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a beautiful hotel....it's always "iffy" when you book online, but staff was AWESOME and the Hotel was beautiful!!! Would definitely stay there again.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Rachelle and a quick reach out from the Woodmark Hotel in Kirkland, Washington to say how thankful we are for your positive comments on our property. I look forward to sharing your input with our team of dedicated individuals tomorrow morning and certainly look forward to your return on a future visit to our Lake Washington Hotel. In the interim hope your week is progressing well. Best regards, Howard Jacobs General Manager
Other trip May 28, 2014
Rachelle
US
5.0 / 5Outstanding
"Beautiful hotel on the lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My fiancé and I love this hotel! The scenery is lovely, it's peaceful, rooms are comfortable, we just keep coming back!
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Greetings alyssa from the Woodmark and a quick note to say how thankful we are for your positive feedback at our Kirkland WA Hotel. I have shared your comments across our leadership team today but wanted to be certain the day did not pass without expressing our appreciation. I look forward to seeing you on a future stay and thank you again. Best regards, Howard Jacobs General Manager
Other trip May 26, 2014
alyssa
US
5.0 / 5Outstanding
"Hidden gem on the gorgeous Kirkland waterfront!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I went here with my wife for a weekend getaway. We wanted to really unwind and relax. This amazing hotel right by the waterfront was exactly we had in mind and we had a terrific time here. Here is what I have from my experience. Pros: Beautiful views, plush hotel decor, very friendly hotel staff, free champagne refills, wonderful rooms and bathrooms with aromatic toiletries. Cons: Being nitpicky, they sent us lavender pillows which weren't scented and didn't feel like they were any different than the regular ones.
Genuine Hotels.com guest review
1 night romance trip May 11, 2014
AVN
US
5.0 / 5Outstanding
"Nice to be on the water"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very relaxing
Genuine Hotels.com guest review
4 night trip May 8, 2014
Sally HImebauch
US
5.0 / 5Outstanding
"Mother's Day Weekend Stay Perfect!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My daughter and I had a perfect stay for our Mother's Day getaway. From the complimentary champagne in our hotel robes before dinner to gorgeous view of Lake Washington outside our window to the artist's studio tour in Kirkland we had a wonderful time. The room was beautiful, clean, quiet and comfortable and the staff let us have a late check-out on Mother's Day Sunday so we had time for Starbucks breakfast and a workout in the great gym before we left. :) Kirkland is full of beautiful vistas and parks so that while walking or running you get a spectacular view of Lake Washington from. This was our second stay at the Woodmark Hotel and we will be back!
Genuine Expedia guest review
Other trip May 12, 2014
Gretchen
US
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We used the Woodmark as home base for a wine tasting weekend in Woodeville. It was terrific. Very nice.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Howard from the Woodmark Hotel on Lake Washington with a quick reach out to Mat to thank you for the excellent feedback. We are pleased you enjoyed our property and didn't want the day to pass without saying how much we appreciate your business. Enjoy the excellent weather this week and I hope to see you on a return visit to our Kirkland Washington Hotel. Best regards, Howard Jacobs General Manager
1 night trip Apr 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Woodmark is the place to stay at"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice hotel, location and surroundings! Will come back and stay here in the future
Genuine Hotels.com guest review
2 night trip Apr 24, 2014
Louay
US
5.0 / 5Outstanding
"Fabulous Hotel on the Lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Extremely pleasant stay with no complaints whatsoever.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Thank you Roger and hope you are enjoying the amazing Pacific Northwest weather this week. Allow me to extend a significant thank you for your excellent feedback about the Woodmark Hotel on Lake Washington. We are reminded daily that you have so many choices among Seattle Area Hotels and we appreciate the opportunity to have served you. I hope to see you on a future visit to the Kirkland WA area and thank you again for your comments. Best regards, Howard Jacobs General Manager
Other trip Apr 27, 2014
Roger
US
5.0 / 5Outstanding
"Beautiful hotel on water, nice walk to shopping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was wonderful, except fire alarm went off I think a little after midnight and we all had to file outside. Next morning Sunday I wasn't able to get an hour longer check out. Very disappointed.
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Valued Guest - Howard from the Woodmark Hotel reaching out to say thank you for your feedback on your recent stay with us. We are so pleased that the experience was an overall positive one and remain thankful for your patronage. I also wanted to apologize for the alarm activation during your stay and wanted to assure you that your comments are very important to us and our overall success. I hope to have the opportunity to connect with you on a future visit to the property and wish you an excellent remainder of the week as well. Best regards, Howard Jacobs General Manager
Other trip Mar 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Great experience!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I would highly recommend this property. From the time we checked in, to the time we checked out, the experience was excellent.
Genuine Expedia guest review
Other trip Mar 8, 2014
Linda
US
5.0 / 5Outstanding
"Amazing staff...great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Definitely going back. We had the best time! Great food, location and the staff was like no other!
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Lisa T - Howard from the Woodmark Hotel in Kirkland Washington reaching out to thank you for your kind comments about your recent visit. We are thankful for your business and hope the next time your travel out of the Wenatchee area brings you to the East Seattle region that we have an opportunity to serve you again. In the interim I look forward to sharing your feedback today with our dedicated associates and wish you an excellent week. Best regards, Howard Jacobs General Manager
Other trip Mar 3, 2014
Lisa
US
5.0 / 5Outstanding
"Mom/daughter take a couple days of r&r"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it! I took my teen for a much needed break for a couple days here and it was everything we had hoped for! Room service was great, full bar in the room, HUGE tub to relax in, rain shower option in shower. Went to the spa and had massages too, it was heaven!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Susan R - Howard @ the Woodmark Hotel in Kirkland Washington touching base to say thank you for your comments regarding your recent visit to our Hotel. I didn't want the weekend to pass without letting you know how much we appreciate your patronage and hope to see you back in the near future at our Lake Washington property. In the mean time have an excellent Sunday and I look forward to sharing your feedback with our team tomorrow morning. Best regards, Howard Jacobs General Manager
2 night trip Feb 20, 2014
Susan R
US
4.0 / 5Excellent
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed in a suite and I could not fault the room, it was immaculate and I am very fussy However the in house restaurant was definitely not a place I would recommend again. The service was lousy and the food was absolutely tasteless. We had our 4 adult children with us and they each had a different dish and all of us agreed the food was not good at all. We had our yorkie who is 2 pounds with us, as they welcome pets. I ordered a kids burger to cut up for Roxy, I took a small bite and it was bland. The FREE wireless was great!
Genuine Expedia guest review
Response by Woodmark Hotel and Still Spa
Hello Michelle and a quick note from the Woodmark to thank you for your feedback on Expedia. We are pleased that the overall experience was a positive one but was concerned that the Beach Cafe Dining was noted as less than stellar. Your business is incredibly important to our Kirkland Washington Hotel and as such have met this morning with our Kitchen leadership to insure we make progress based on your input. Thank you again for your comments and have an excellent week. Best regards, Howard Jacobs General Manager
Other trip Feb 21, 2014
Michele
US
5.0 / 5Outstanding
"Wonderful view"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We had a good time and it wants me to write a bit more, but I don't really feel like it. It was a nice place. It is what I expect for that kind of money.
Genuine Expedia guest review
Other trip Feb 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was amazing. The hotel is right on the water and there are a few walking paths around for a nice stroll. Rooms are spacious and very comfortable. Hclub is right across the road - 30 second walk. The location was good for me for the meetings we had to attend.
Genuine Hotels.com guest review
1 night business trip Feb 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent in every way!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was superb from check-in - we were served champagne by wonderfully warm and welcoming staff - maintained this standard all the way to check out. Will definitely return. Loved the meals we had there and the fireplaces. The location is excellent for Bellevue - max 10 minutes - but a nice quiet, lakeside retreat from shops and busy streets. Really nice amenities in the rooms - martini shakers - and ingredients in the mini bar. Keurig coffee maker. Nicely stocked mini bar.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Howard from the Woodmark Hotel in Kirkland Washington reaching out to say a quick thank you for your kind comments. We are pleased to have been your hotel of choice on your recent journey and hope to see you again in the near future. Thank you again for allowing us to connect with you via Hotels.com / Expedia and we very much appreciate your business. Best regards, Howard Jacobs General Manager
2 night romance trip Feb 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel staff is friendly, professional and welcoming My room was great with a view and ample space. One of my favorite hotels I will be back!
Genuine Expedia guest review
Other trip Feb 6, 2014
Michelle
US
3.0 / 5Good
"Wonderful except for construction & ruined view"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
My husband and I booked a couple of nights for a romantic getaway for his birthday, and paid extra for a lake view. Instead, we walked in to the view of a contractor outside our 4th floor window working. We had to keep the blinds closed the entire stay due to work being done. The noise from construction would start at 9 am each morning, one morning right outside our window. The front desk even commented on how loud it was over the phone when I called them about something else. We did enjoy the room (inside) and the hotel in general, a place we had been wanting to come visit for a while. We had considered staying one more day in the hopes of a day without noise and construction to enjoy the view, but the rate was $100 more per night and the front desk was unwilling to honor the same rate we had already paid previously. After paying extra for the view when we originally booked it, which was non-existent due to construction, I was very surprised that they weren't more accommodating regarding the rate. The front desk person who heard how loud it was did comp us the parking fee for our stay, but I still expected more from a hotel of this quality and rating. Overall, the service was mostly excellent, but we had to wait 10 -15 minutes for try to valet when checking in because the entire valet area was filled with empty cars.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello JC and so thankful for the time you have taken to provide feedback on your stay at the Woodmark Hotel. I was concerned to learn about the noise you encountered during your visit and wanted to reach out to connect with you further on this issue when time permits for you. Your business is incredibly valuable to our property and we want to remain your hotel of choice in East Seattle. I can be contacted via phone direct at the Woodmark and am confident we can address your concerns in a mutually agreeable manner. Thank you in advance and have an excellent week. Best regards, Howard Jacobs General Manager
2 night romance trip Jan 14, 2014
JC
US
5.0 / 5Outstanding
"Luxury comfort just minutes outside Seattle"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
LOVED my stay at The Woodmark Hotel. Slightly disappointed that the valet service was not always immediately available, but since it was New Year's Eve, it wasn't a deal breaker. Staff was friendly and very accommodating. Just minutes away from Seattle Center and downtown Seattle, with the easiest route involving a toll bridge. City of Kirkland has a small shopping/restaurant district north of the hotel. It was just perfect!
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Ms. Gallegos - Howard @ the Woodmark Hotel in Kirkland WA reaching out to thank you for the positive feedback during your recent visit. We are pleased to have been your property of choice and remind myself daily how many choices you have among East Seattle Hotels. We look forward to seeing you on a future visit to the region and in the interim felt it imperative to touch base and thank you for your support. Have an excellent week and best regards, Howard Jacobs General Manager
2 night romance trip Dec 30, 2013
Carrie Gallegos
US
5.0 / 5Outstanding
"Highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
One of the best hotel I stayed in.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
A quick note to say thank you for the excellent feedback. As the Woodmark Hotel in Kirkland Washington's General Manager I wanted to reach out and say thank you for your patronage. We hope to see you back on a future visit as well. Best regards, Howard Jacobs
2 night family trip Dec 30, 2013
A Traveler
US
3.0 / 5Good
"Can't recommend"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Beautiful hotel and location but I would never go back. I'm not sure if it would have been better if I hadn't booked on Hotels.com. We ordered room service Christmas morning and the food was horrendous. They forget to give us utensils, so we ended up paying $83 for cold eggs because it took them 20 minutes to deliver forks. They would not comp it because we were Hotel.com customers. They were really good to our dog, which was a plus.
Genuine Hotels.com guest review
2 night trip Dec 24, 2013
Stuart/Thomas
US
3.0 / 5Good
"probably better in the summer"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was nice overall but I wish it had a Jacuzzi/hot tub and the "raid the pantry" was completely overated. We went at 12 so maybe it was because most of the good nighttime snacks were snatched up at 11...but there was just granola bars, chips, soups and the such there. I was imagining sandwich fixings and leftover desserts or something that I'd really like to eat late at night. Also, the spa is small. It was ok but not what I had imagined. Next time, I think we'll stay in downtown Seattle and pick a larger hotel that has more amenities.
Genuine Hotels.com guest review
1 night trip Nov 30, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very nice and the service was good. My only complaint was the room service menu. I was staying there post surgery and was instructed to eat a high protein diet. I am vegetarian and the only high protein vegetarian menu item was eggs. Even after I explained this they refused twice to make me eggs because breakfast was over even though they're about the simplest thing in the world to make. I found that quite irritating. A hotel with good service will go out of their way to meet special needs, especially when it's something so simple.
Genuine Hotels.com guest review
Response by Woodmark Hotel and Still Spa
Hello Ms. Manchester and thank you for taking the time to post your feedback about the Woodmark Hotel in Kirkland. I am the Hotel's General Manager and am very focused on all input from our valued guests. I am pleased with the overall comments but was concerned about the lack of menu flexibility specific to your room service order. As such I have met today with our Chef and Restaurant Management team that oversee our Room Service operation, as we have an excellent ability to customize menu options and need to consistently do so moving forward. The most important thing for myself and associates is we remain your hotel of choice among East Seattle Hotels and do hope to have the opportunity to serve you in the near future. In the interim thank you again for your comments and have an excellent Holiday season! Best regards, Howard Jacobs General Manager
1 night trip Dec 2, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great in all respects; their staff was committed to us having a great stay. would highly recommend this hotel to all.
Genuine Hotels.com guest review
2 night trip Oct 22, 2013
Mark Frydman
US
4.0 / 5Excellent
"Woodmark Hotel is nice."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We had a good stay at the Woodmark. It was our first visit and the hotel was clean, the staff was nice and proficient, and the value was great. The location on Lake Washington is incredible and the location is designed to take care of travelers well. The restaurants are very good, the ease to prominent attractions make the location ideal and the free parking make the Woodmark a very attractive place to anchor for a great visit to Seattle.
Genuine Expedia guest review
Other trip Oct 21, 2013
Robert
US
5.0 / 5Outstanding
"At the Crossroads of Fantastic & Phenomenal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I booked a single night for my family while we were traveling across the Pacific Norhtwest and my expectations were not even close to the service we received and the condition of the property. This place is fantastic. From the professional courtesy of the staff and the cleanliness of every inch of the resort to the location lakeside in front of the marina. There isn't one thing I can think of that I could fault them on. I've travelled all over the globe and this resort i hold in the highest regards. I will try to stay here again whenever I'm in the area. If I could describe this place in one word it would be Phenomenal.
Genuine Expedia guest review
Other trip Oct 18, 2013
Christopher
US
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