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1 room,  2 adults 
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Room 1:

Sheraton Suites San Diego at Symphony Hall - San Diego

32.718867, -117.157907
3.5 stars
701 A St, San Diego, CA, 92101 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99
available on 05/27/13
Price Match Guarantee
4.0 253 5

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    Landmarks near Sheraton Suites San Diego at Symphony Hall

    • Copley Symphony Hall Hotels - San Diego 130 yards
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    Overview of Sheraton Suites San Diego at Symphony Hall - San Diego

    Location.
    The Sheraton Suites San Diego at Symphony Hall located atop Copley Symphony Hall in downtown San Diego, California. This property is 3 blocks from the Gaslamp Quarter and 4 blocks from the San Diego Concourse. Less than a mile from Balboa Park, the hotel is also within 2 miles of the San Diego Zoo and USS Midway, and a 15-minute drive from SeaWorld.

    Hotel Features.
    Elevators transport guests from a ground-level foyer to the hotel's sleek 12th-floor lobby. Renditions serves American and California-style cuisine on site. Indoor and on the terrace seating is available. The Sky Lobby Lounge exudes elegance and may be entered from the lobby and the symphony hall. 5,140 square feet of meeting space is available among 5 meeting rooms and a ballroom. The hotel can provide wedding services. A 24-hour business center offers fax and photocopy services. Use of a lobby computer equipped with high-speed Internet access is complimentary. The Sheraton Suites San Diego at Symphony Hall houses a 12th-floor indoor pool, a spa tub and a fitness center. The fitness center contains elliptical trainers, stationary bikes, universal weights and treadmills with televisions. The Bardot Fitness and Spa offers in-room massages and facials for a fee.

    Guestrooms.
    This 15-story hotel houses 264 guestrooms feature decor in blue and cream color palettes. Sheraton Sweet Sleeper beds are dressed with fleece blankets, down pillows and triple sheeting. Living areas include sofa beds, custom armoires, wet bars and city views through floor-to-ceiling windows. Suites are equipped with digital television and wireless high-speed Internet access for a fee. Canine companions may rest on Sheraton Sweet Sleeper Dog Beds.

    Image of Sheraton Suites San Diego at Symphony Hall, San Diego
    4.0 out of 5 Excellent (253 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    room was spacious and the bar staff was extremely friendly! by a Hotels.com guest on 04/15/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $99
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Traditional PURE King Suite

    Deluxe Double Suite

    Traditional Suite with King

    Deluxe King Suite

    Traditional Accessible King Suite

    Club King Suite

    Traditional Suite with doubles

    Club Double Suite

    Traditional PURE Double Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-in time ends at: 2 AM
    • Minimum check-in age is: 18
    • Pets allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pet maximum weight in lb is: 80
    • Parking height restrictions apply
    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa

    • Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Coffee shop or café
    • Designated smoking areas
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Restaurant
    • Smoke-free property
    • Suitable for children
    • Swimming pool - indoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Computer station
      • Conference center
      • Free Wi-Fi
      • Luggage storage
      • Meeting facilities size (feet) - 5,140
      • Meeting facilities size (meters) - 478
      • Number of floors - 16
      • Number of meeting/conference rooms - 5
      • Self parking (surcharge)
      • Smoke-free property (fines apply)
      • Total number of rooms - 264
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Year Built 1990
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Electronic check-out
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • Speakerphone
    • See more room details
      • Air conditioning
      • Bathrobes
      • Bathroom phone
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Complimentary toiletries
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Digital TV service
      • ESPN
      • Extra towels/bedding
      • Flat-panel TV
      • Hair dryer
      • HBO
      • HDTV
      • Hypo-allergenic bedding available
      • In-room massage available
      • Makeup/shaving mirror
      • Microwave
      • Minibar
      • Multi-line phone
      • Partial ocean view
      • Pay movies
      • Pillowtop mattress
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator (on request)
      • Separate sitting area
      • Shower/tub combination
      • Sofa bed size double
      • Turndown service (on request)
      • Voice mail
      • Wake-up calls
      • Welcome amenities
      • Window opens
      • Wireless Internet access (surcharge)
    • Services
    • Parking garage
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • Spa tub
    • Tour assistance
    • Use of nearby fitness center (discount)
    • Valet parking
    • Wedding services
    • View more services
      • ATM/banking
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Fitness facilities
      • Laundry facilities
      • Limo or Town Car service available
      • Multilingual staff
      • Secure parking
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Renditions - Located on one side of the lobby, this restaurant serves American and California cuisine for breakfast (including buffets), lunch, and dinner. Dining is available both indoors and in a lobby terrace.

    Sky Lobby Lounge - Musicians and concertgoers are drawn to this elegant lounge that contains a piano, a center bar, intimate seating, and offers entrances from both the lobby and the symphony hall.

    Recreation

    Sheraton Suites San Diego at Symphony Hall offers an indoor pool, spa tub, and fitness center on the 12th floor. The complimentary fitness center offers elliptical trainers, stationary bikes, universal weights, and treadmills with their own TVs. Bardot Fitness and Spa provides in-room massages and facials (surcharge).

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Aerobics nearby
    • Basketball nearby
    • Bicycle rentals nearby
    • Boating nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Motor boating nearby
    • Mountain biking nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rowboats nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Segway rental/tour nearby
    • Shuffleboard nearby
    • Skydiving nearby
    • Snorkeling nearby
    • Sports center nearby
    • Surfing/boogie boarding nearby
    • Swimming on site
    • Table tennis nearby
    • Tennis nearby
    • Volleyball nearby
    • Water skiing nearby
    • Whale-watching nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: USD 16.95 per person (approximately)
    • Fee for in-room wireless Internet: USD 11.95 (for 24 hours, rates may vary)
    • Self parking fee: USD 26 per night (in/out privileges)
    • Valet parking fee: USD 30 per night (in/out privileges)
    • Rollaway bed fee: USD 20 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in San Diego, California, United States
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    Sheraton Suites San Diego at Symphony Hall Downtown - San Diego Intl Airport (SAN)

    A short guide to Downtown - San Diego Intl Airport (SAN)

    San Diego’s waterfront airport lies northwest of downtown, which is home to the San Diego Convention Center, PetCo Park stadium, and the Gaslamp Quarter’s. That historic neighborhood’s restaurants and bars are the hub of the city’s nightlife. Balboa Park and the San Diego Zoo form a green swath in this urban jungle. Offshore, Coronado Island offers postcard views of the city skyline.

    see all hotels in San Diego

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Copley Symphony Hall - 100 yards
    • 5th Avenue Station - 300 yards
    • San Diego City College - 500 yards
    • San Diego Opera - 500 yards
    • Civic Center Station (San Diego) - 500 yards
    • City College Trolley Station - 500 yards
    • Westfield Horton Plaza - 700 yards

    0.50 - 1.0 mi

    • San Diego Repertory Theater - 900 yards
    • Gaslamp Quarter - 1000 yards
    • Park and Market Trolley Station - 1000 yards

    1.0 - 3.0 mi

    • San Diego Intl. Airport (SAN) - 2.5 miles

    3.0+ mi

    • San Diego Montgomery Field (MYF) - 6.4 miles
    • El Cajon Gillespie Field (CJN) - 13 miles
    • San Diego Brown Field Municipal Airport (SDM) - 14 miles
    • Tijuana General Abelardo L. Rodriguez Intl. Airport (TIJ) - 16 miles
    • Carlsbad McClellan-Palomar Airport (CLD) - 29 miles
    • Oceanside Airport (OCN) - 36 miles
    All hotels in San Diego, California, United States
    Reviews
    • All (253)
    • Business (39)
    • Romance (19)
    • Family (25)
    • Friends (13)
    • Other (157)
    4.0 / 5
    Excellent

    Score breakdown (from 253 reviews)

    • 5.0
      (86)
    • 4.0
      (104)
    • 3.0
      (36)
    • 2.0
      (19)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.1
    • Comfort
      4.1
    • Condition
      3.9

    Reviews: Overall

    • < Previous
    • Page 1 of 6
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    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good location nice serves
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    Leo
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Great room and excellent service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    room was spacious and the bar staff was extremely friendly!
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip with friends in Apr 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Family trip to San Diego zoo"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great central location, nice to have a suite so my son could nap in his own room while we watched tv in the living room. The hotel lobby is on the 12th floor, along with the heated indoor pool (which my son loved), restaurant (which we didn't try), and some guest rooms, including ours. It was very convenient being so close to the pool and not having […] to take the second set of elevators from the lobby to our floor! Parking was the only negative - convenient and fast valet service but no real alternative. $30/day for parking is a lot! Read more
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Robert
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Great for a family vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This was a great stay for our family vacation. It was centrally located, close to San Diego Zoo and Balboa Park, and not too far from Sea World. Parking is almost impossible to find in the heart of the city, but the hotel was walking distance to the Gaslamp District. We just walked a few blocks from the hotel and found great restaurants. The hotel service […] was excellent. I had forgotten to bring a razor, and the front desk was able to provide a disposable one right away. The only negative was the sofa bed which was very thin and uncomfortable. My teenage son ended up just sleeping on top of the couch. Overall, we had a great experience. Read more
    Genuine Hotels.com guest review
    3 night family trip in Apr 2013
    Ann
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Easy to get to shopping"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We really enjoyed the hotel. Only down side was maid service was not good and the pool was too cold!
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Dee
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Apr 7, 2013
    Natasha
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Sheraton"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Overall, the stay was nice. Close to restaurants and bars and convenient to the zoo.The staff was extremely accomodating and kind. No long waits for anything and always arrived with a smile that seemed genuine. Some pros of the place : kindness, cleanliness, fast service, location is perfect. Some cons: don't sleep on the pull out couch- just order […] a roll out bed, your back will thank you. price of parking was a bit expensive to me, the pool area is small. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2013
    A
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    2.0 / 5
    Fair
    "Unimpressed"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    I'm not sure because we booked our stay thru hotels.com because it was my free room after 10 stays, they gave us the worse room ever. It was a king bed but the room was for a handicapped person and the shower was for handicapped person and not really a shower just an open space with a curtain across it. I have nothing against handicapped people but […] they could have booked us in a better room. Also knob were missing off the dressers and there were carpet stains on the floor. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Pamela
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      1.0
    It similar to holiday inn express
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Burns
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent

    • Cleanliness
      1.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    Great location, awesome view, food was excellent! But it was not clean. The room smelled very badly, moldy, or like feet. Also, maintenance wise had a lot of glue everywhere instead of replacing things. I don't know, for the price of it the room could've looked better.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    MarisolP
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    1.0 / 5
    Poor
    "NOT up to the standard of a Starwood Property"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    From checkin to checkout, this hotel stay was miserably inadequate. At checkin, the personnel couldn't find my starwood enrollment (upon checkout, the girl found it with no difficulty). Parking was extra ($24/night) WiFi was extra (we didn't use it since we had our own 3G), the room had stained carpets, garbage -- an empty food wrapper -- under the […] bathroom sink, and the foldout couch was absolutely un-sittable. There was no in-room refrigerator, and the only snack machine (on the 12th floor) was not in service. We had only one meal in the hotel dining room, a $40 breakfast after which I had sticky mess on my shoes from the flooring under our table (someone had evidently spilled orange juice). The service was terrible -- with our being provided luke-warm coffee 3X despite requests for a hot carafe, our meals being brought out 5 minutes apart, and we had to ask for EVERYTHING (where is the milk for my 8 year old's cereal, where are the strawberries that were included (oh, you can just help yourself to the buffet - not what we had ordered) and, the excuse might have been they were too busy, except that there was only ONE other table occupied in the restaurant the entire time we were there. The dining chairs were noticeably stained, they appeared filthy. 2nd night, we had to ask for batteries for the TV remote. EVERYTHING screamed lack of attention to anything other than our credit card. Read more
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "easy check-in/check-out process"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    It was a short visit but overall good, the only downside was parking and the woman I spoke with was not clear in communicating parking restrictions/information.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Easy access to central business district"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Staff was very attentive and efficient. My room was a bit dated but clean and quiet.
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    Zac
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "satisfied"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Parking way too high. No fridge in room. No face cloths in bathroom.
    Genuine Hotels.com guest review
    2 night trip with friends in Feb 2013
    James
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Our room was horrible and dirty. The front desk agent Umit was the most rude and disrespectful person I have ever encountered. We will NEVER stay at this hotel again.
    Genuine Hotels.com guest review
    1 night business trip in Feb 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Pretty great place to stay if you get a deal"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I paid about 65% of the standard rate per night on special here. For that price, I thought the hotel was pretty great. I saw a lot of reviews saying it was outdated. I actually found it really cozy, clean and charming. I think the only outdated thing in the whole room was probably the TV in the bedroom area. I found the staff really great, the social […] hour in the lobby fun, and the fact that the hotel was pet friendly pretty great. Read more
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Amy
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Walking distance from everything"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Pros: Best hotel beds ever; walking distance from gaslamp district; great views; big comfortable rooms, great bathroom with separate bath/shower. Cons: Expensive and claustrophobic parking inside the building, tube tv inside bedroom, a little snobby overall.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Sander
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Must see sight"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I enjoyed it thank you so much for you guys welcoming me and my guest
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Very bad! Shattered out car window in Valet and didn't even tell us! We also reserved a two bedroom suite and when we checked in they sold out and only have one bedroom available. Horrible service. Don't stay here!
    Genuine Hotels.com guest review
    Business trip
    Feb 19, 2013
    Charisma
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    2.0 / 5
    Fair
    "The reviews were Right!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    It was descent at best....I wouldn't stay there again. The location was good, but the high price is not worth the quality you get. It is dated and could use some sprucing. I was really disappointed...in it. The parking is high and the hotel doesn't really offer any great amenities to make up for the cost. I read the reviews before booking and always […] want to believe the best and thought maybe people just had a bad stay. I planned the trip last minute and needed a hotel where we could get a suite, so I went with this one in a hurry. I regretted not shopping around more. I figured a 4 star would be pretty good. The reviews are right...and I would pass on this hotel and search for another one plenty of others to choose from in the area. Read more
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Kelsie
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good
    "Its a bed and a shower.... dont expect much more"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    Staff was great and very helpful. Parking would be a nightmare if you wanted to "in and-out" to get around as you need to park on the 11th floor for hotel guests. Add an extra 10 minutes just to leave. The hotel spa was very gross with the foam on top being a brown color. Other than that the room was pretty clean and the bed was comfortable. We rented […] bikes to get around and were able to bring them up to our room to store them for the night, very convenient. Yet we stilled were charged $26 a night to park my car which never moved. Read more
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall Thank you for sharing your experience with us. A bike ride through San Diego sounds like the perfect way to travel, especially on a beautiful day. We truly regret if you experienced any inconveniences with our parking. It is never our intention for our guests to endure difficulties and we hope you'll allow us the opportunity to welcome you back again.
    Other trip
    Feb 17, 2013
    Scott
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    2.0 / 5
    Fair
    "HORRIBLE"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This place was nice at first sight but then i check in and it all went down hill from there. I booked it with bouble bed and only received one.The beds are hard, not the pillowtop as it claimed to be. So I paid a higher rate and they refused to refund the difference. The hotel said it was uop to hotels.com to give the refund and they refused to do so […] as well. The water stunk like sewage and that was on the 26th floor. The shower was dirty. There was no mini bar or refrigerator in room. I had to request one and the first one they brought didnt work so I had to wait for another. The jacuzzi smelled like feet and had soap and the pool was not heated like said. The only plus about this place was the location. Do not stay here or book through this site!!! Horrible horrible and totally ruined my bday weekend. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Natasha
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Love their beds!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Upon check in, I found the staff to be very professional and courteous, even calling once I was in the room to confirm we had enough towels. I was able to request a refrigerator during that call, which was delivered quickly. The room is small, but they've made good use of the space, allowing for a sitting area in addition to the bedroom area that contains […] two double beds. There is a pull out couch in the sitting area, so the room can sleep several people comfortably. I found the bed and pillows to be extremely comfortable, and I slept very well both nights we were there. In contrast, I was at a different hotel just a week before, and didn't sleep well at all on their too-soft bed and stiff pillows. The only thing I didn't care for in the orientation of the room is the proximity of the bathroom to the beds. It was difficult to use the bathroom area without waking everyone. There was a separate sink and toilet/shower area, which was nice, but the pocket doors were difficult to operate and there wasn't a good way to avoid the light spilling into the room when entering. The kids enjoyed the pool, although it was a bit small. The fact that it was indoors made a February swim a nice treat. I recommend valet parking if you have need to park a vehicle, as the entry and exit from the parking garage is a tight corkscrew, and the parking area is very tight. Read more
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We understand just how essential it is for our guest’s to receive a good night’s rest so we couldn’t be happier to learn just how much you enjoyed our Sheraton Sweet Sleeper Beds. Thank you for sharing your detailed review of your accommodations though we truly apologize if any inconveniences impacted your stay with us. We’re always happy to learn when our guests can enjoy a nice swim in our indoor heated pool and we’re glad that this was a highlight during your children’s stay. The next time you are in the area, we hope you’ll allow us the pleasure to welcome you back to the Sheraton Suites San Diego at Symphony Hall.
    Other trip
    Feb 12, 2013
    Melanie
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Great hotel for a wonderful weekend getaway"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a great hotel for our long weekend in San Diego. We enjoy walking cities (must bring your walking shoes). Almost everything we wanted to do was about a mile walk from the hotel inclucing the Gaslamp district, the ferry to Coronado, and the entrance to Balboa park. The hotel bed was very comfortable, nice Sheraton bathrobe, very spacious room. […] The hotel staff was very friendly and helpful. They answered all of our questions. Everytime we needed the concierge he/she was away but the front desk staff was more than knowledgable to help us with our questions. We had a great stay and look forward to coming back again soon. Great restuarant, La Gran Tapas right around the corner! Read more
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We truly appreciate you choosing to stay with us for your weekend getaway in San Diego. It seems like you truly made the most out of your visit here and we’re delighted that our location worked out so well for you! We’re especially excited to see that you found a favorite restaurant to enjoy the next time you are in the area. Thank you for your kind recognition of our staff members and we look forward to welcoming you back to the Sheraton Suites San Diego at Symphony Hall in the near future.
    Other trip
    Feb 12, 2013
    Amanda
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Great Hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I was very impressed with this hotel, especially considering the reasonable pricing. The room, which was actually a suite, included a seating area separated from the bedroom by double french doors. There was a desk with internet access and complimentary Starbucks coffee with a coffeemaker. The decor was updated and the room clean & very comfortable. […] We were on the 25th floor with a view of Coronado--another big plus. I definitely recommend the hotel and will stay here on our next family visit! Read more
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall How wonderful that you plan to stay with us again on your next family visit! Thank you for taking time to share your review, as we couldn’t be happier to read that you enjoyed so much of your stay with us. It was our pleasure to accommodate you here at the Sheraton Suites San Diego at Symphony Hall and we truly appreciate you providing such a great description of our accommodations. We’re delighted that the extra details such as our complimentary Starbucks coffee and scenic views of Coronado could make your stay memorable and we look forward to welcoming you back again!
    Other trip
    Feb 11, 2013
    Grace
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good
    "Needs some updating"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    When I first arrived the toilet was not clean. Contacted house keeping and they cleaned it up right away. Overall cleanliness was average. Bed as comfortable.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Great hotel and amenities. We had great time."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel is very nice. It is close to everything and has very friendly and helpful employees particularly the concierge. I have no complaint.
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall It’s wonderful to read so many positive comments in one review! Thank you for taking the time to share your experience at the Sheraton Suites San Diego at Symphony Hall. We truly appreciate your kind recognition of our staff members and we hope we get the pleasure to welcome you back soon.
    Other trip
    Jan 26, 2013
    Luis
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Satisfied"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Room service was lacking
    Genuine Hotels.com guest review
    2 night trip with friends in Jan 2013
    James
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Jan 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Good location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Parking is $26 a day. Due to that I wouldn't stay their again. But rooms are exactly like the photos. I had a refrig and microwave in my room. A good view with partial ocean.
    Genuine Hotels.com guest review
    2 night business trip in Jan 2013
    KB
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "elite treatment."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent. Beautiful rooms. Friendly helpful staff and nice location!
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We’re always proud when we can provide our guests with such a positive experience. Thank you for sharing your great review and we hope we get the pleasure to welcome you back to the Sheraton Suites San Diego at Symphony Hall.
    Other trip
    Jan 14, 2013
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "New Years Eve 2012"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ourstay even though it was short, was very pleasant and comfortable. When we visit the San Diego area again, we will be making arrangment to stay at your facility again. Thanks again for the memorable stay. Vince and Karen
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall Learning that you would return to our hotel during your next visit to the San Diego area is such a wonderful compliment to us! We’re honored that you chose to ring in the New Year with us at the Sheraton Suites San Diego at Symphony Hall and we look forward to welcoming you both back again. Thank you for taking the time to share your review.
    Other trip
    Jan 10, 2013
    charging surfer
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good
    "It was Ok"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      2.0
    For the amount we paid we had a great size room and it's in a great location. It seemed a little old and not super clean though. The bad thing was customer service. We arrived for early check in on a Sunday morning. The 3 men who work at the vallet were probably the laziest employess I'd even seen. I did not see them assist one person. No one approached […] us when we parked in front of the hotel so my sis got out of the car and asked for vallet they told her it would be cheaper to park it herself in their garage. So she left to park the car while I checked in the bags. I asked the men where to go to check in the bags and one answered but none of them offered to take the bags for me. I thought this was very unusual. After we got checked in we asked the concierge where the fasted trolly station was to get to Qualcomm Stadium. He directed us to a station that was closed for the next 3months and directed us to another station where we just barley made the trolley in time. We came back to the hotel and just wanted to get some room service. There was no menu in our room so we had to call and request one. When I called the front deskt the phone just rang and rang and noone answered (this had also happend a few days prior to our check in when I had a question and gave up because noone ever answered the phone), finally after about 5 calls someone answered the phone and we got our room service menu in about 30mins. Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Located at walking distance of many great places!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The room service was great. Didn't like that Wifi was extra and the parking also. Loved the location. Walking distance to many great places.
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We couldn’t agree more. There are so many great places located just steps away from us, including the famous Gaslamp Quarter, which has become a favorite place for our guests to visit! While we appreciate you sharing your feedback, we do find that our parking rates are comparable to the area. We regret if you experienced any inconveniences during your stay and hope you’ll take advantage of our complimentary wireless Internet in our lobby during a future visit. Thank you for taking the time to share your review about the Sheraton Suites San Diego at Symphony Hall.
    Other trip
    Jan 3, 2013
    Martha
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night family trip in Dec 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Good hotel! Friendly staff! Would stay again!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Good hotel. Loved the suite. The bed was comfortable. It was in an okay area (couple blocks to GasLamp). Access to good bars and restaurants that were within walking distance. Parking is way overpriced ($26) per night. The staff was very helpful and knowledgeable of the area. Would stay there again.
    Genuine Hotels.com guest review
    2 night romance trip in Dec 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Dec 2012
    bob
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Dec 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    2.0 / 5
    Fair
    "ehhhhh"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      2.0
    The staff was very friendly. However the room itself was old and outdated. The restaraunt food was horrible and took forever. I would not return to this hotel.
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall Thank you for sharing your review though it’s truly regrettable to learn that your experience in our restaurant wasn’t reflective of the high standards we strive for. We sincerely regret any inconveniences and can assure you that your comments will be shared with our restaurant management. Thank you for sharing your perspective with us and we hope you’ll someday allow us another opportunity to welcome you back.
    Other trip
    Dec 10, 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Great value for the location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall pretty nice hotel for the price. Spacious rooms.
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We’re always pleased when a guest finds us to be at a great value. Thank you for sharing your review with us and we hope to welcome you back to the Sheraton Suites San Diego at Symphony Hall in the near future.
    Other trip
    Dec 3, 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Relaxing and comfortable :)"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Spent the night with my girlfriend there and it was SO relaxing! We really enjoyed it and everything was just as we had hoped. The staff was very kind and helpful! Will be staying again!
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall We are thrilled to learn that our accommodations met your expectations and appreciate that you chose to spend your getaway with us at the Sheraton Suites San Diego at Symphony Hall. We look forward to welcoming you both back again! Thank you for sharing your experience.
    Other trip
    Dec 3, 2012
    Concert vaction
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    4.0 / 5
    Excellent
    "Sheraton suites"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Awesome hotel I hate that we have to pay for parking
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    A Traveller
    US

    Sheraton Suites San Diego at Symphony Hall - San Diego
    5.0 / 5
    Outstanding
    "Value and comfort"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great value, location and a large suite. Shower and tub. Nice linens.
    Genuine Expedia guest review
    Response by Sheraton Suites San Diego at Symphony Hall It’s wonderful to learn that you enjoyed all areas of your visit! Thank you for taking the time to share your feedback with us. It’s always exciting when a guest finds us to be at a great value and we hope we get the opportunity to welcome you back to the Sheraton Suites San Diego at Symphony Hall in the near future.
    Other trip
    Nov 25, 2012
    Maria
    US
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      • Sheraton Suites San Diego at Symphony Hall - Σαν Ντιέγκο
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