Great stay. Towels had stains on them though. Overall great stay. Will stay again.Genuine Hotels.com guest review
"Pick it Up Frontage Road"
All the equipment in the exercise room was broken, the laundry room was not operable and one of the elevator's was broken. If these items are fixed this would be a great hotel. The hotel staff was very friendly and helpful and apologetic for the mishaps of the hotel.Genuine Hotels.com guest review
What made the stay bad was due to finding hair under the covers. It looked as if the sheets wasn't washed good enough.Genuine Hotels.com guest review
"quick family getaway"
The ac was broken in our suite but we were promptly moved into a new one. The room was clean. The breakfast was not very good. But overall the stay was comfortable.Genuine Hotels.com guest review
Everything was great with the room EXCEPT one of the most important things. . . The bed. Such a nice clean room! Looked to be a soft comfortable bed. When you lay down your head is going downhill. Feet above your head!! My husband and I had to sleep with our heads at the foot of the bed. Not a good night sleep at all. And I loved everything else but […] could never stay there again. If you get room 509, check out immediately. Read moreGenuine Hotels.com guest review
If the price was at the regular rate it would have been 4 bars, but Masters week and price gouging lowered. It's clean enough and staff was friendly.Genuine Hotels.com guest review
A group(6) visit for The Masters. The hotel was clean and adequate. The staff at check-in was friendly and courteous. We did have a small problem with one of the rooms cooling. I would definitely stay here again.Genuine Hotels.com guest review
My stay at the Baymont Inn & Suites was great. The only thing I was a little disappointed with was the size of the beds and my room was only clean once the whole time we was there. It could've been our fault as of why they didn't clean it the other days because some days we left the room late to go do things so maybe they have a certain time to clean... […] If they would just get some bigger beds and flat screen tv' so woul see a problem with me come back to stay there again Read moreGenuine Hotels.com guest review
Overall it was a pleasant stay. The carpets in hallways could use replacing. The pillows on the beds are not good. But the beds were comfortable and the rooms were clean.Genuine Hotels.com guest review
"Best of three"
This is the third Baymont Inn we have stayed at in the last few months. One was in Columbia SC, one was near Valdosta GA and this one. This one is the best of the three! Very very nice and clean. Great breakfast. Highly recommend!Genuine Hotels.com guest review
The stay was ok other than the fact I had no hot water.Genuine Hotels.com guest review
We stayed only one night out of a planned 4 night stay. There were no bath towels available either the night we checked in or the next morning. The Fitness Center had 3 rusted free weights, a totally broken elliptical machine (part of it was lying on the floor), and a bike and treadmill that did not work. Our bathroom floor was sticky and we had no […] hot water. Read moreGenuine Hotels.com guest review
"Worst expierence ever"
Awful. Booked one night for a couples getaway. Tried to check in after 9pm and the room wasn't ready! The receptionist said the cleaning staff quit, leaving another receptionist trying to clean rooms! We got a cancellation but have yet to receive a refund. Awful, terrible, horrible, avoid at all costs.Genuine Hotels.com guest review
their was no hot water... really upset bout thatGenuine Hotels.com guest review
Was pretty good. Would have been nice if we had hot water while trying to shower before bed . also, water was leaking from somewhere onto our floor. Guessing from our shower or a shower from above us , wetting our clothes and almost a brand new ps4. Baymont would have been paying $700+ for a gaming system and game if ruined.Genuine Hotels.com guest review
"Look out for the birds"
We stopped for the night. It was dark and we parked under a tree. The next morning there were many birds in the tree and our car was covered with bird droppings and some type of berry. It was cold and all car washes were closed. We would sta.y there again for an overnight but would watch where we parked. Other than that it was quite adequateGenuine Hotels.com guest review
"Comfortable bed BUT..."
Bed was very comfortable and the hotel was easy to get to and easy to get to shopping. BUT... The tv was old and the remote with it was not the correct one. Could not turn the TV on. The phone didn't work so we couldn't call the front desk. The towels were old and had stains on one. The staff was very nice though and check in and check out went wel […] l. Read moreGenuine Hotels.com guest review
"Checked out after one night"
I was supposed to stay the weekend but checked out after the 1st night. There was leftover trash and earrings at the edge of the bed. The water was lukewarm at best and if you didn't hurry it would go cold on you. Location is in a secluded business area. Wouldn't recommend staying here unless they fix the hot water situation. I probably should have […] paid more attention to previous reviews. Read moreGenuine Hotels.com guest review
"Ok for One night stay..."
The front desk was somewhat helpful. The towels in my room had stains on them but were able to get new ones. Hallway had an interesting odor but the room felt comfortable. Need some upgrades but the bed was nice and soft.Genuine Hotels.com guest review
"No hot water here"
No hot water in hotel. They were having a plumbing problem and I couldn't take a shower.Genuine Hotels.com guest review
"Very quiet hotel"
Great experience..staff was very nice and room was cleanGenuine Expedia guest review
"Nice close to my job!"
Wonderful stay close to restaurants and grocery stores.Genuine Expedia guest review
"An Honest Augusta Hotel DEAL"
I travel out to Augusta several times a year. It can be a challenge to find a good honest "deal" here. Hotel is tucked away in area that might make you pause at first. Room was clean. Service pleasant. Breakfast was, well, it's free. Looks to be busier during the week than weekend as I arrived Friday afternoon and left on Sunday.Genuine Hotels.com guest review
Good hotel with great price! Will definitely come back of in the area.Genuine Expedia guest review
"Not close to any services; i.e. restaurants."
There was a problem with the pump (?) for the hot water. There was no hot water when we got there and still none when we left. We were not informed of this at check-in and , in fact, were told it was being worked on and should be fixed by morning...NOT!Genuine Expedia guest review
Very great stay for the price we paid. However the location wasnt great neither was the cleanliness. But as far as value. I believe i got what i paid for.Genuine Hotels.com guest review
Super value for the money The staff was at a minimum on check out very nice hotelGenuine Hotels.com guest review
"Horrible and won't be back"
Horrible, there was no heat in the room nor hot water, they moved me to four different rooms and all four rooms had something different wrong with them from not being clean to moving me into a room in which someone was already staying.Genuine Hotels.com guest review
"Not very clean, trash and old food on floors"
saw food and trash on floor by bedside table and not clean.Genuine Expedia guest review
"5 day stay for school"
I had a great stay with Baymont Inn and Suites. The first room I was assigned to had a problem with the air conditioning unit but I was moved immediately to a new room. The only issue I had was that I reserved a non-smoking room and it seemed like cigarette smoke was coming into the room via the air vent in the bathroom. Otherwise, I had a lovely stay. […] The room was newly refurbished and everything was comfortable at a fantastic price! Read moreGenuine Hotels.com guest review
"Great place to stay"
Great friendly, offered cookies at check-in , no hassle, easy check-in clean rooms, good breakfast eggs , sausage, waffles, fruit , coffee juice.Genuine Expedia guest review
I travel to Fort Gordon at least every other weekend, I have yet to find a hotel I actually really like. Maybe I'm too picky. Any who, the fan in the bathroom would not shut off, the frig kept making a weird noise until I unplugged it, half the channels on the TV didn't work, the AC unit was waaaaaay to loud (I'm a light sleepier). But other than that, […] it was ok. I like that it was easy to get to I20 and I520, the room was very clean, and it was quite. Read moreGenuine Hotels.com guest review
"Nice quiet get a way."
It was a very comfortable stay. Secluded and quiet. Price was right.Genuine Hotels.com guest review
"Baymont Augusta, GA"
We have been using this hotel for over 3 years 3-4 times a year when we visit family in Augusta, GA. The past few times I've been disappointed because there seems to be a bad smell through out the hallway, the carpet needs shampooing or replaced and the shower curtain was dirty and sour. We were there over the holidays and had to be moved to a different […] room because our water wouldn't get hot. Read moreGenuine Hotels.com guest review
I went for 2 nights and it was pretty good. One of the best places to stay for the price that they offer other than the Doubletree, which is fairly expensive. The A/C wasn't as good as I wanted it to be (due to the fact I love my room very cold) but I can't complain for what it was worth. Room was clean. Bed was very comfortable. The front receptionist […] got me in and out quickly and he was very nice. I would definitely stay again. Read moreGenuine Expedia guest review
A very nice and secluded place to get away toGenuine Hotels.com guest review
Great hotel for the price point.Genuine Hotels.com guest review
Very nice, quite hospitable and friendly. Felt bad for the desk person on Thursday; the waffle machine went bonkers and made a total mess but would definitely recommend it ESPECIALLY for the price. GREAT!Genuine Expedia guest review
"Absolutely Worst Hotel Stay Ever"
Before this stay, I could say that my stay at the Hotel Ukrania in Moscow in 1977 was my worst hotel experience; now I say that this hotel stay is the worst. We stayed a week on a prepaid reservation. There was never any hot water. A friend staying on a different floor never did either. The maid would come mid morning. When we would ask her to come […] back later, she would say she couldn't. As a result, the room was never cleaned and linens never exchanged. But worst of all was our encounter with the General Manager, who was working the reception desk when we checked in. After identifying myself and presenting my drivers license and credit card for "incidentals", she proceeded to check us in as a different guest for a one night stay at $55. When I asked her if she had charged my card $55, she refused to answer the question. I asked three times and she refused to answer three times, on the 3rd time threatening to throw us off the property if I asked again. I learned the next morning from my credit card company that, in fact, she had charged my card $61.42. I told my credit card company it was a fraudulent charge and they got it reversed. I am retired now, but made my living for over 40 years traveling the world as a sales person, staying in thousands of hotels. This one is definitely the worst ever. Read moreGenuine Hotels.com guest review
"Sad Baymont Inn"
It should have set off a red flag when I saw the low price for this stay on Hotels.com. I've stayed at other Baymont Inns around the US, and have always enjoyed them. This one is in a very remote, and hard to find spot. It is not in great shape, with wallpaper peeling and poorly done wooden flooring. The one thing that tipped the scales against it for […] me was that the wifi was not working. The wifi routers worked, but no connection to the internet could be made on the two laptops and a smartphone that I travel with. When I asked the two receptionists (at separate times), all I got was a shrug of the shoulders. I saw two other Baymonts in the area that I kicked myself for not booking. Read moreGenuine Hotels.com guest review
"Unsatisfactory Costumer Experience"
Had to switch rooms twice the first night do to poor living conditions. I also had to wait on bath towels each morning due to the staff not having any prepared. Very disappointedGenuine Hotels.com guest review
"Nice Hotel in Augusta"
Just needed one night in order to attend a wedding the following morning. We arrived quite late but were able to check in quickly and a good parking place was still available. The room was clean and up to date and the bed was very comfortable. The breakfast in the morning was also very good with scrambled eggs and sausage in addition to the normal continental […] fare. Read moreGenuine Expedia guest review
"Enjoyed the stay"
The staff was nice and was professionalGenuine Hotels.com guest review
The room was ok. The shower caulk was moldy and the sink drain was broken when it was put in. Worse thing was the lack of hot water in the shower. The handle was installed backwards so the warmest the water could get was the tempature of a pool. Who ever installed the new fixtures didn't know what they were doing.Genuine Hotels.com guest review
I had to replace the iron twice before getting one that worked properly.Genuine Expedia guest review
Response by Baymont Inn & Suites Augusta West Dear Guest, I am the new General manager here at Baymont inn & suites West. I apologize about your troubles with the iron and I will definitly stay on top of things so that this doesn't happen again. Thanks Shameka
"Close to where I was working"
Very quite stay. Pleasant location and close to the interstate as well as restaurants.Genuine Expedia guest review
Had to move rooms because there was no hot water in mine, my daughter had to take a cold shower before we moved.Genuine Hotels.com guest review
Quiet clean stayGenuine Hotels.com guest review
The beds are to high . I'm 5'3" and have Arthritis . I could have used a step stool to get in and out of bed. I had to have my husband help me. the beds are comfortable , but just to high!!! We stayed Wed- Sat. and wish housekeeping had cleaned our bathroom at least once.Genuine Expedia guest review
Great 4 priceGenuine Hotels.com guest review
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