All hotels in Santa Cruz, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here110 Plymouth St, Santa Cruz, CA, 95060, United States of America, ‏‎855-239-9246
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3.9 / 5Good

Score breakdown (from 290 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    3.7
4.0 / 5Excellent
"Santa Cruz"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Good location right off hwy 1.
Genuine Hotels.com guest review
2 night trip Oct 14, 2014
Eic
US
4.0 / 5Excellent
"Comfort Inn-Santa Cruz"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We arrived in the evening to a rollicking group of young boys from a Baseball or Soccer Team. Being that it was Friday night it was perfectly understandable. Their parents and chaperones had a decent control over the kids. No problems. The Desk Clerk was very apologetic, but it is a situation that couldn't have been helped. The Inn apparently had put the Team up in the front and the rest of the Guest back in the back of the complex. Our room was very clean and comfortable and we didn't hear a peep from the Team up front the entire night. Kuddos to the Chaperones and Comfort Inn for designing a complex with such great acoustics. Breakfast in the morning was very good. Their staff was very attentive to everyone's needs and opened up early for the Team so that they could get up, fed and head off to their destination, so that the other Guest could have breakfast in peace and quiet. Again another Gold Star for this Comfort Inn and their Staff! Very pleasant stay, even if it was only for one night. Would recommend to anyone visiting the area.
Genuine Hotels.com guest review
1 night trip with friends Oct 10, 2014
Carol Baggs
US
4.0 / 5Excellent
"Great stay, Great price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Exceeded expectations. Room was comfortable, bedding was nice (that's important) overall, Great stay- even breakfast was above average. Only think I could say is that the in room coffee apparatus was challenged, and the bathroom needed a re grout, which was surprising since the rest of the room and the grounds were in great condition. Staff was very friendly.
Genuine Hotels.com guest review
2 night business trip Oct 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellant facility and good value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The facility is well maintained and clean, the breakfast good, and the staff helpful and cheerful. Swimming pool and hot tub well maintained.
Genuine Hotels.com guest review
3 night business trip Sep 30, 2014
Kathleen
US
5.0 / 5Outstanding
"Great location, great service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was updated, clean and convenient. Breakfast was great. Staff was friendly and attentive.
Genuine Hotels.com guest review
2 night family trip Sep 9, 2014
David
US
3.0 / 5Good
"A good value."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The room was clean and comfortable but had a little bit of an old room smell. Staff was wonderful
Genuine Expedia guest review
Other trip Sep 10, 2014
Kelly
US
4.0 / 5Excellent
"Best Place for the Price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed for 2 days and was glad I chose this location. Good price, good service, no complaints. Thank you.
Genuine Hotels.com guest review
2 night business trip Aug 27, 2014
Al
US
4.0 / 5Excellent
"Best deal I found"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I looked carefully trying to balance price and quality. This was the best deal I found. We do not like staying at hotels where pets can stay and my kids wanted with pool... the pool was smaller than it looks in the pics (same for the spa). So that was a bit disappointing. But we still enjoy it our last morning (heated pool). Breakfast is indeed in a small place but in all motels we have stayed is kind of the same and here there was a great variety of food. People who work at the hotel are very nice. Linens were clean. Regarding location, in Santa Cruz nothing is too far since it is not a huge city. we drove to the beach and other attractions, you get everywhere in a matter of minutes (and were lucky to find parking every time). I recommend going to the Mission and look for the adobe building behind the school (good educational family outing).
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
A Traveler
US
3.0 / 5Good
"An O.K. experience."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Okay hotel. A bit noisy (pool, cars exiting at early hours). Continental breakfast was sub-par. Otherwise, staff was pleasant enough and room was clean.
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice Comfort Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very helpful staff at front desk. You can walk to beach in about 45 minutes and save parking issues.
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
3.0 / 5Good
"Dated Motel"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Convenient location and amenities but very dated building. The state of the bathroom reminded me of an old Motel 6 and the "breakfast" food was average with soggy potatoes and over-crowded room.
Genuine Hotels.com guest review
1 night family trip Aug 4, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, clean hotel , 2 miles from the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great time with friends, the room was clean and comfortable. There wasn't any parking available when we returned to our room Friday night but the hotel was sold out and security helped us park :).. Had a great stay with no problems. Thank you, Kelli M.
Genuine Expedia guest review
Other trip Aug 9, 2014
Kelli
US
5.0 / 5Outstanding
"Great Place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I wanted an early check in since I had drove down early in the am for a meeting. They told me at first I couldn't check in until 3 but told I told them I need to check in earlier so they said to call back at 12. When I called back at 12 they again told me I couldn't check in early but was able to talk them into letting me check in at 12. The breakfast was the best part of the stay and the lady who help with the breakfast in the morning. She was super friendly and helpful. Would stay there again just for the free breakfast!!
Genuine Hotels.com guest review
2 night trip Jul 28, 2014
Katrinaaa925
US
3.0 / 5Good
"Walking distance from Wharf to Wharf bus pickup"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The location is excellent for those who are participating in the annual Wharf to Wharf race because it is about four blocks away from where the buses pickup and drop off passengers for the race. Bed was comfortable with ample pillows to prop oneself up with. Room had a microwave and small refrigerator. There was only one bar of soap to use in the bathroom for the shower and the sink. Because of the high amount of people checking in for the evening, the rooms (I had booked two) were not ready for 3 p.m. check-in. Left and cam back at 7:00 p.m. and the staff still had to find two rooms that were cleaned and available. Knowing that his particular weekend was going to busy, one would think the motel mgmt would have staffed extra people in anticipation of guest's needs.
Genuine Hotels.com guest review
1 night trip with friends Jul 26, 2014
RoxAnn
US
4.0 / 5Excellent
"Nice Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable hotel. Staff in the office was very accommodating.
Genuine Hotels.com guest review
3 night family trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"DON'T PLAN TO CHECK IN ON TIME HOT TUB JETS BROKEN"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
We arrived to check in at check in time, 3pm. Our room was not available until 4:30pm. When I complained and they told me the room was ready (after 4pm), we went up to the room and the maid was still cleaning for 15 more minutes. We had to stand outside until she was done. I decided to stay so far from the beach boardwalk only because this hotel offered a pool, spa, refrigerator and microwave in room and breakfast. We stayed a total of 3 days. The Spa/Hot Tub jets did not work and they were aware of the problem. Don't think I will stay at this hotel again. Perhaps closer to the Beach Boardwalk would be best!
Genuine Hotels.com guest review
2 night trip with friends Jul 3, 2014
Terri
US
3.0 / 5Good
"kid friendly"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
not the greatest but comfortable beds for sure, good breakfast simple overnite
Genuine Expedia guest review
Other trip Jul 16, 2014
Crystal
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this place....5th time there
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
Tony
US
4.0 / 5Excellent
"Go ahead and stay here"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Sadly they were understaffed in housekeeping on holiday weekend. Could not get into room until 5 pm. Spa was out of order. But hey those two marks would not normally be the case, ask them. Good breakfast and all else was fine.
Genuine Hotels.com guest review
1 night family trip Jul 6, 2014
Paul
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed for 2 nights to see the Redwoods and the Boardwalk. Hotel was adequate for that. Rooms are a little small, but it is an old facility. They do a nice job keeping it up. Front desk staff was extremely welcoming and could not do enough to be helpful.
Genuine Expedia guest review
Other trip Jul 10, 2014
Gayle
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I was impressed! Compared with surrounding hotels at same price I felt we got lucky! Fast service (we asked for a rollaway bed and it was there in two minutes!), clean pool, clean bathrooms, roomy, and an excellent breakfast! We would stay here again! The kids loved it too!
Genuine Hotels.com guest review
1 night business trip Jul 7, 2014
Erin
US
5.0 / 5Outstanding
"Close to beach and downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed out stay, they had friendly employees that were very helpful and promptly tried to make your stay worth it. Heated pool and jacuzzi were great, kids enjoyed....inside of rooms relatively updated. Outside a bit dated, but overall was more updated then some closer to the beach...very happy and would stay there again.
Genuine Hotels.com guest review
4 night family trip Jul 2, 2014
AZvacationer
US
5.0 / 5Outstanding
"Family vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here on our trip to Santa Cruz and down the coast to Monterey and Carmel. Nice clean, comfortable room, staff was very helpful and friendly and great breakfast. It was close to Boardwalk, and Downtown shopping and restaurants in Santa Cruz. It was a quick drive to Monterey and Carmel and the price was good. Would definitely stay again if we every get back.
Genuine Hotels.com guest review
2 night family trip Jun 25, 2014
Traveler96
US
5.0 / 5Outstanding
"great place. even better breakfast"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
nice, comfortable rooms. very friendly and the continental breakfast was amazing.
Genuine Hotels.com guest review
2 night trip Jun 27, 2014
donna
US
5.0 / 5Outstanding
"vacation in SF"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We enjoyed our stay at the La Quinta, the breakfast was better than the other hotels that we stayed at on our vacation. Couldn't use the pool, since the temperature was cool, but felt the water, and it was warm.
Genuine Hotels.com guest review
1 night family trip Jun 23, 2014
Dana
US
4.0 / 5Excellent
"Good value for the price"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived early, and the staff made extra efforts to get us into the room so we didn't have to leave all our luggage in the car. The room was clean, and we were pleased to have a good size fridge and a microwave. I am a big decaf black tea drinker, and they had that too, as well as coffee and a coffee maker in the room. We ran out of toilet paper at one point, and our room did not get cleaned until after 3:00 pm, but these were very minor issues. The staff overall was friendly, helpful and courteous. The breakfast was abundant and decent, with the exception of some suspect sausages. We were very pleased with our stay and would definitely stay there again.
Genuine Expedia guest review
Other trip Jun 29, 2014
Gina
US
4.0 / 5Excellent
"nice place to stay with very good service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Stayed two nights. The service from the staff was very good. Very comfortable beds and a reasonable rate. Would definitely stay again.
Genuine Hotels.com guest review
1 night business trip Jun 22, 2014
Gary
US
4.0 / 5Excellent
"Comfy Beds - Great Price"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Really liked the comfy beds and cleanliness of the room. Choice of soft and firm pillows and plenty of coffee and tea in the room.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
Jack Dick Customs
US
5.0 / 5Outstanding
"Very comfortable"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice staff. I felt welcome. Bed sheets were nice and felt newer and comfortable. There weren't any neighbor distractions. So I say its in a great location. I am very happy we chose this hotel for our vacation. We would book again.
Genuine Expedia guest review
Other trip Jun 20, 2014
mama of 4
US
3.0 / 5Good
"Santa Cruz Inn"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Location was pretty good. Rooms were clean but we were short of towels. When asking for more towels when we arrived they told us that the person in charge was gone and all he came down with, thinking they were towels, were four bathmats. We wound up with four bathmats, one washcloth, one hand towel, and one bath towel for two people. The breakfast was good.
Genuine Hotels.com guest review
1 night business trip Jun 8, 2014
Chelsea
US
5.0 / 5Outstanding
"Nice rooms."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean updated rooms with comfortable beds. Very satisfied with our choice of hotels.
Genuine Hotels.com guest review
1 night trip with friends Jun 9, 2014
A Traveler
US
4.0 / 5Excellent
"Almost a 5!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We had a stay before going to Scotts Valley.Was pleasantly surprised with the cleanliness & service.The staff was extremely helpful and the beds were great.
Genuine Hotels.com guest review
1 night trip Jun 6, 2014
Bill M.
US
4.0 / 5Excellent
"Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
They let us check in early and leave late. Decent breakfast options and perfect location for the boardwalk but also close to the freeway
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
"Needed stay close and comfortable to University"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Easy to locate. For great price ( $60.-/night) room was clean, bed and bedding same quality as at Embassy Suites, bathroom clean also. Employees very friendly. It was very quiet at night
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice room, recently updated and clean. We had a king and liked that there were 4 pillows provided, 2 soft and 2 firm. Unfortunately room was adjacent to a patio where people were smoking even though it was marked No Smoking, guess they should unmount the wall ashtray to discourage smoking. We stayed on a Sunday night and were harshly awoken from our sleep at 5am by the garbage collectors.
Genuine Expedia guest review
Other trip May 23, 2014
A Traveler
US
3.0 / 5Good
"Worth it for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Staff was friendly and helpful. Rooms were a bit dank but clean and comfortable.
Genuine Hotels.com guest review
1 night trip May 20, 2014
A Traveler
US
4.0 / 5Excellent
"Highly recommend Comfort Inn as a budget hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel located close to downtown and the beaches. Denny's is right opposite.
Genuine Expedia guest review
Other trip May 17, 2014
Sid
US
5.0 / 5Outstanding
"AWESOME"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service and employees were really efficient and great...... If ever I go back to Santa Cruz will definitely stay here. The price is worth the stay. Denise and Gigi were very helpful in everything. Great place.
Genuine Hotels.com guest review
1 night trip May 11, 2014
Yadira
US
4.0 / 5Excellent
"Good choice for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff, especially the girl who was in charge of check-in and almost everything else, when we were there , was very helpful and friendly. They helped with several issues and aided us in printing some important documents. The WiFi coverage was spotty and intermittant. This should be improved The office could have had more detailed information about things to see in the city. Downtown and the main shopping area were very nice but we had to find it ourselves. There were no maps which indicated that area specifically nor were we directed there. The pie was worth a visit, especially the restaurant and seals at the very end. The boardwalk was much less to our tastes as it was really just a midway with games, rides and poor food. It it worth a 20 minute visit if that. All in all we enjoyed Santa Cruz and the accommodation was fine especially considering the girl at the desk who worked very hard and was still friendly and helpful.
Genuine Hotels.com guest review
2 night trip Apr 12, 2014
Larry and Suzanne
US
5.0 / 5Outstanding
"Better than Expected!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very relaxing!!! the room was so clean, no sign of bed bugs. The service was wonderful-- complimentary WiFi in the rooms with no hidden fees or charges. Continental breakfast had waffles and the orange juice was delicious. Honestly, my overall stay was fantastic.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2014
Christine
US
1.0 / 5Poor
"Vacation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only problem was the garbage truck coming at 5:45 am. That is the only reason I won't be back. You have to do something about that. I am sure I am not the only person that feels that way.
Genuine Hotels.com guest review
2 night trip Apr 14, 2014
Scott Davis
US
5.0 / 5Outstanding
"Wonderful location and staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I had my first trip with my girlfriend to the beach and stayed here. They really made us feel at home!
Genuine Expedia guest review
Other trip Apr 18, 2014
Skyler bradley
US
5.0 / 5Outstanding
"Close to boardwalk"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Comfortable beds and loved the pillows would like to have taken one home with me.
Genuine Expedia guest review
Other trip Apr 15, 2014
A Traveler
US
2.0 / 5Fair
"Hotel Customer Service needs improvment"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
In this day and age if your customer service is lacking you should expect that your customers are going to tweet it, facebook it, or post a review- and that is exactly what I am doing. It is sad that it only takes one rude employee to ruin your entire experience at a hotel. My husband, son, and I checked into our room around 7:00pm. The lady that checked us in was very nice and helpful. I asked her for a noon check out and she said no problem and said she would put it into the computer. The next morning I was in the pool at 11am with my son when my husband got a call from the front desk. The lady asked if we were staying another night as it was 11am check out and we hadn't left yet. She then proceeded to tell my husband that we would be charged $25.00 for an additional hour for not being out of our room by 11am. He told her that the front desk lady told us that we could have late check out of noon. She put my husband on hold and called the lady that worked the night before and asked her if she had given us permission to check out at noon. When she came back on the phone she said that we need to be out by noon and was very rude about it.She said if we were not out by 12pm we would be charged $25.00 per hour for every hour or part thereof. We travel a lot and I have never heard of charging $25.00 an hour for late check out, that is ridiculous. The room and breakfast were okay, but with the lack of customer service we won't stay there again nor recommend this hotel.
Genuine Expedia guest review
Other trip Apr 11, 2014
Regina
US
5.0 / 5Outstanding
"Great place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very happy with everything. The breakfast was great. Waffle was the big hit with the students.
Genuine Hotels.com guest review
1 night business trip Apr 4, 2014
Jon
US
5.0 / 5Outstanding
"Loved this Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was the best place we have stayed in a long time. Breakfast was amazing. The rooms were spacious and the shower pressure was the best
Genuine Hotels.com guest review
3 night family trip Mar 28, 2014
Darcy Johnson
US
3.0 / 5Good
"Great customer service"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived at 3am after driving all night and asked if we could have a later check out time, she gave us an hour extra hour with no charge. We actually stayed an hour after that and weren't asked to check out once.
Genuine Expedia guest review
Other trip Mar 27, 2014
Kenzy
US
4.0 / 5Excellent
"my stay at comfort inm"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Grear pool and jacuzzi. Room was fine for me and my daughter. The breakfast in the morning was horrible. Try to improve that meal service
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
mike
US
4.0 / 5Excellent
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The rooms have been recently painted and the bathrooms remodeled. The linens on the bed were outstanding. Honestly, when we drove up, I thought the rooms were going to bed a bit shady, but I was pleasantly suprised when we went into our room. If you want a hotel that is within walking distance of the beach, this is not it. But if you have a rental car, the beach is a 10 minute drive. Although it is within walking distance of downtown Santa cruz, and the town is cool and funky.
Genuine Expedia guest review
Other trip Mar 21, 2014
Rebecca
US
4.0 / 5Excellent
"Comfortable, nice staff and clean room."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The first room we went to was smokey. So we went to the front desk and they immediately gave us another smoke free room. The beds were comfortable and the shower was nice. Location-easy to get to and close to everywhere we wanted to go.
Genuine Expedia guest review
Other trip Mar 10, 2014
A Traveler
US
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