"Bad service, incompetent staff"
Bad service, incompetent staff who misinformed us on several occasions. Bad food, over priced.Genuine Hotels.com guest review
I coulnd;t find a reason to leave the resort. It was excellent and i recommend to everyone from solo traveler to honeymooners.Genuine Hotels.com guest review
Nice hotel, helpful staff, and great facilities, recommend for everyoneGenuine Expedia guest review
Great hotel, helpful and pleasant staff and nice facilitiesGenuine Expedia guest review
"Classy hotel on a private beach"
This is my first time in Phuket. I already spent 3 nights in Bangkok LeBua and also 3 nights in a bungalow in Kohtalu. I could not wait to arrive at Le Meredian as I knew it was a Starwood resort and would not be disappointed as I had stayed at other Starwood hotels. Le Meredian Hotel is in good location, away from the crowd at Patong, but only 5-10 […] min car ride to Patong for 100 baht on hotel shuttle. Taxi from airport to Le Meredian is 900 baht, but 1400 for return trip. Hotel has large swimming pools with several restaurants. However, no swimming is allowed in the evening as restaurants are right next to the pool. Hotel should consider allowing swimming in the smaller pool away from the restaurant. There is a spa but it was fully booked, so book in advance. The four year old elephant that comes by the pool and walks on the beach daily is a charm. Hotel also offers short lesson on scuba diving. You get to try out the scuba gear in the swimming pool with a friendly instructor from the UK. There are also gift shops. I would stay at the Meredian again even though I have to cab to go anywhere from the hotel. I like the fact it's on the beach and the shower is awesome! If you like cleanliness after a sweaty day out or playing in the beach, then this hotel is for you. The shower head is mounted on the ceiling and on the wall. Le Meredian also has its own cars and published price list. A cab to Kata Beach to the Karon Viewpoint costs 400 baht and well worth it! Read moreGenuine Expedia guest review
This hotel is in the perfect location. It is private with it's own beach and is gorgeous. The hotel is spotless and even though it is huge, you have the feeling of being in a small and unpopulated hotel.Genuine Expedia guest review
View was cover with trees and staff were unfriendlyGenuine Hotels.com guest review
"Nice hotel close to beach. Poolside is also good."
stayed 5 nighits and spend long time at pool side. facility and location is very fine near beach and surrounded deep forest. pizza and cocktail at poolside are great but night buffet and italian restaurant are not so good. pasta is boiled too much and far from al-dente. better to go out for dinner in downtown at paton beach, far reasonable and delicious […] than the restaurants in the hotel. room is clean and comfortable, but less amenity without comb and shaver. overall hotel stay was very fine. we saw a child elephant walking in the hotel sometime, it's fun. the hotel stuff are friendly and kind enough. Read moreGenuine Expedia guest review
Great hotel, staff is helpful and pleasant. Private beach and pool are super clean and views are amazing.Genuine Expedia guest review
I cannot speak highly enough of Le Meridian Resort. The hotel is well maintained, the staff is incredibly nice and hard working, food is delicious, and the private beach is beautiful. The beach is what I enjoyed the most. We were looking for a private beach away from the mass tourist at Patong Beach, etc. A secluded resort tucked way between mountains […] in a cove is exactly what we found at Le Meridian. I recommend all the restaurants and also room service. The staff is exceptionally friendly and will go out of their way to make your stay the best it can be. I would recommend Le Meridian to anyone traveling to Thailand! Don't fret when arriving from the airport. The drive is about 30 minutes and you wind around through the streets and may begin to think you are never getting there or it won't be what the pictures look like online. This is not the case! The resort is exactly as advertising and is guarded by security 24-hours a day. Read moreGenuine Expedia guest review
We had a wonderful time staying at this hotel. Deluxe suite we stayed in was wonderful.Genuine Hotels.com guest review
"Paradise Beach in Phuket"
It was an excellent stay. The staff were very courteous and attentive. The hotel and beach were clean. The grounds were beautiful. The breakfast brunch which was included was fabulous. Would definitely stay there again.Genuine Hotels.com guest review
"Nice beach and pool!"
The beach is just great. Private and there are a lot of sunbathing chairs. The pool is really big and nice too. Breakfast was great with varieties and lots of choices. The Japanese restaurant is highly recommended.Genuine Expedia guest review
"Very nice! Right on the beach!"
We really enjoyed this hotel. The hotel is right on the beach, and it is a private beach just for hotel guests. Plenty of chairs by the beach and the pool. Lots of pools for swimming and for hanging out. Hotel is very nice, staff is very nice. Only downside is the place is very secluded from anywhere else in Phuket. So unless you want to get a taxi, […] you have to eat at the hotels restaurant. There are 5 different restaurants, and the food is very good, it is just expensive. I would absolutely recommend this hotel, just be prepared to spend money once you get there. Read moreGenuine Expedia guest review
Nice hotel, you better be Russian if you want to be considered Only issue is consistancy between all restaurants, excellent at pool, Thai restaurant is lower than average, friendly Japanese'oneGenuine Hotels.com guest review
"Very good location and beach."
Good location and "private" beach. Hotel not cheap but good. breakfast was not bad.Genuine Expedia guest review
"Nice private place to stay"
Le Meridien hotel is a beautiful hotel with all the amenties that you need on a vacation! The white sand beach is right in front of the hotel and is private to the hotel guests. Great place to rest and relax! The hotel room was nice and was always cleaned well.Genuine Hotels.com guest review
i got to admit - as much as i disliked Patong beach and Phuket town, i fell in love with Thailand through Le Meridien resort. the beach is excellent, the facilities are clean, staff remembers your name, and is very attentive and helpful. breakfast spread has lots of choices.Genuine Expedia guest review
"Great Hotel - Private Beach"
Great Hotel Located on Karon Beach Area - a great getaway from the more populated Patong and main Karon beach areas, this large modern hotel located on its private beach with all the amenities. Service was excellant, and the hotel has a very large buffet every morning included that was great. This hotel offers a lot of onsite activities like minigolf, […] driving range, archery, rockclimgning wall, and water sports, so you never have to go offsite, (even has a guy with a baby elephant walking around the pool) We used this as our R&R stop after a longer tour through SE Asia at in-city hotels and it was great. About a 10 min taxi ride back to Patong beach or Main Karon Beach areas if you want some local flavors. Also most tours to Phi Phi and other islands will pick you up at the hotel. Presently under rennovation on the north half of the hotel, so some of the restauants closed. Read moreGenuine Expedia guest review
"Great Hotel For All."
Unfortunatley there was an issue with the air conditioning, which eventually was fixed, and part of the hotel was being renovated at the time my wife and I stayed there. However the noise and inconvenience was minimal. There are two things which made our trip great. First, the staff was exceptional. Guest services help us book day trips, dinners outside […] the hotel and organized shuttle pickups. Wait staff and room service was fantastic. The second thing that made our stay was the private beach. There was no one to harass you selling trinkets, no loud, over bearing tourists to fighting you for your beach chair or umbrella, etc. The large pool was a great option to the beach. And at 10:30 and 3:30 every day a baby elephant would visit. The food although being a little more expensive than outside the hotel, was tasty and priced ok. My wife and I enjoyed our stay and when we come back, we will only stay at this hotel. Read moreGenuine Expedia guest review
LOUD!! Hallway noise was excessive...day and night...kids screaming, vacuums, noise from neighbors next door and above!Genuine Hotels.com guest review
Convinient location but private, nice beach and sunshine. Good for family with kids.Genuine Expedia guest review
Everything was wonderful at the resort! I did think that the meals at the hotel were overpriced though.Genuine Expedia guest review
Excellent hotel, staff, dining, and location! Highly recommendedGenuine Expedia guest review
"It was good but now...."
This is my 4th visit to this hotel and each time the quality of service got reduced. I think it will be my last visit.Genuine Expedia guest review
"2 star hotel at the most"
Not a guinuin 5 star hotel or not anymore at least, more like a 2 star hotel. Half the hotel rooms (pool view rooms) have supposidly been renovated (cosmetic coverup is more like it) but you could still see and feel they are old. Hallways are old and smell bad. We changed our room twice (624 & 656) due to very weak water pressure specially in the shower […] but they were all the same. Read moreGenuine Expedia guest review
"Great for families - stay in or tour the island"
Very nice resort, top of the line facilities. Good location - just few minutes from pa-tong. Good starting point for trips around the island. A little expensive restaurant and spa - requires using external restaurants and spa.Genuine Expedia guest review
"the best hotel in phuket"
very good hotel the location is wonderfull and great sweeming poolGenuine Expedia guest review
"love the beach"
Loved the beach very romantic great staff good foodGenuine Expedia guest review
the hotel facility is very good, but my main issue is the attitude of service people during breakfast...i let it go the first day but till the third day, their general attitude did not change they were not very happy to be serving...on the other hand the front desk and and concierge staff were more than happy to please guests. overall...the experience […] was good. Read moreGenuine Expedia guest review
I loved the Meridien, especially its private beach and pools. excellent location, staff are friendly and helpful. my husband and i didn't want to get out of the hotel, it has everything u need, several restuarants to choose from, two swimming pools and a private beach. however, i wouldn't go to phuket or thailand again. i hated the food, the smell of […] the streets because they have this fruit that smells aweful (Durian) don't try it. but the hotel is excellent. Read moreGenuine Expedia guest review
I have never been to Phuket, Thailand and this was my first stay in the area. This hotel was a little too pricey compared to the rest but every single dime you would spend here is definitely worth it. I have traveled to a lot of countries before and my stay at this hotel was one of the best ones I've had so far. From the superb quality of their staff […] and service to all the amenities were great. Usually, I would go to different places to acquire services but I didn't need to at Le Meridien. I had my hair and nails done here, had a 4hr luxury SPA, the food were delish, cocktail drinks were well-made, the sands at the beach were cotton-soft and clean, pool water was warm and they booked our tour for us which includes transfer to and from the hotel. The only negative description I could share would be the toilet water and bathroom tiles in my room. Toilet water flushed brown at first and then after a few more flushes, it became clear. As for the tiles, it looks moldy but it's really not moldy. It just needs a little upkeep or they could probably just re-install new tiles. Read moreGenuine Expedia guest review
"Nice place - good location"
Very nice settings, with beautiful private beach. Nice and large rooms. Close to the town of Patong, but enough far to stay quiet if needed.Genuine Expedia guest review
"old family style hotel"
Old fashioned hotel but very nice beach! Location is very good.Genuine Expedia guest review
Is an excellent hotel with a beatiful private beach, wonderful pools and very good attention. The onlu drawback is that it is a little far from other places, shopping or sight seeing.Genuine Hotels.com guest review
"Living in paradise"
This resort was lovely had ocean view room 4th floor, private beach beautiful and clear white sand, water sports, massages just off beach cheap, breakfast heaps of choice, close to Patong shuttle bus each way if required, quiet and peaceful, service good and staff very friendly and happy, and to top it off a beautiful elephant comes to visit on beach […] everyday. Would definitely stay here again lovely resort Read moreGenuine Hotels.com guest review
"The food was far from 5 star"
It was clean & spacious with a decent private beach that was never crowded, fantastic breakfast selection. It's worst crime was that the food was both substandard and seriously over priced - just not good enough at this level. Because we were exhausted and there was nowhere else within walking distance, we had to eat almost every meal here and it wore […] seriously thin. We had just come from Indigo Pearl, the most stunning boutique hotel (though food, again, not at the standard they are pricing it at), and Le Meridien had a very generic, chain look to it, despite the grand entrance.Also, the every member off staff you passed at Indigo Pearl had a smile and a greeting whereas the mixed international staff at Le Meridien were a mixed bag with a more detached service which occasionally bordered on indifferent. Read moreGenuine Hotels.com guest review
"Large hotel with its own private beach."
My husband and I stayed at the resort at the end of August and it was our first visit to Phuket. We loved staying at the hotel and found the staff welcoming and helpful. The restaurant prices were higher than expected but we enjoyed the meals we had there. Breakfast was included and was great, there was everything you could ever want and more. It is […] also available from 6am, which was good for the excursion days. Read moreGenuine Expedia guest review
WALKED ALONG THE PRIVATE BEACH EVERY MORNING FOLLOWED BY A GREAT BREAKKY. RELAX AROUND THE POOL ENJOYING THE GREAT COCKTAILS. THE ROOMS ARE ATTENDED TWICE A DAY. CAN'T WAIT TO DO IT AGAIN.Genuine Expedia guest review
This is good in the wet or dry season. Really loved it.Genuine Expedia guest review
"Beautiful resort on the beach"
I stayed for 4 nights in the low season. Very relaxing place to stay. Right on the beach, which is great for body surfing. Did not want to leave. I imagine the resort would be very popular with families in the high season over Christmas but as a solo traveller, the low season suited me fine. The hotel attracted a good mix of people from various parts […] of Asia, Eastern and Western Europe Australia, NZ. The restaurants I tried were all outstanding and good value. The service was always excellent and often beyond expectations. Read moreGenuine Expedia guest review
Nice staff. That is all and do not ask too much in your survey.Genuine Expedia guest review
Top class resort located in 5 minutes drive from the main shopping area with 5 excellent restaurants within the resort.Genuine Hotels.com guest review
"Great stay with family of five"
We are a family with three young children, and we enjoyed our four nights stay at this hotel. Everyday their favourite thing to do is chasing the wave on the private beach and splashing in the pool. This place is very secluded. If you are looking for a place full of bars and shopping, then it's not a right hotel for you. It has many nice restaurants […] on the site, and we enjoyed different cuisines everyday. We wish there is free wifi in the room, but maybe that's a good thing, so we don't surf too much on the internet and enjoy our vacation more. Read moreGenuine Expedia guest review
"Stay clear of this place"
Stay here if you want to the experience of staying in some sort of camp. Upon arrival you will taken past a gate which patrolled by guards. I'll leave the rest to your imagination. The staff at reception and at breakfast are very rude. The beach is dirty, and if you are going to stay here with the intention of using the beach you will be disappointed. […] Red flags are permanently out plus jelly fish warnings. Strange becuase the hotel seems to have a very large lifeguard crew. Read moreGenuine Hotels.com guest review
When we arrived we received an upgrade to an ocean/pool room which was stunning. The staff are friendly and helpful. The rooms are spacious, modern and clean. The pools and private beach are stunning. The food and facilities are amazing. Would be great for a family.Genuine Expedia guest review
Great hotel, helpful staff and nice facilities and grounds. 200 baht in a local taxi is cheaper than 300 for the hotel one into Patong.Genuine Expedia guest review
We loved the location, pvt beach was a bonus. Hotel staff are the friendliest we have ever had. Rooms are great value for money. Food and drinks very expensive so we chose to eat out. Not quite sure how the 5 star ratings work in Thailand but we have stayed in many 5 star resorts and im afraid this is not on par with any of them. It really needs a revamp […] in general and little touches like preparing ur bed at nite with a chocolate etc on ur bed is the 5 star norm but not done here. In general i guess the location makes this hotel and the staff too but i would worry that this is really the only reason i would go back there again knowing full well i will not get a western 5 star resort . Lastly the beach has changed a lot since the tsumani so a recent photo should rather depict the beach as there is a big change in wat in now looks like and no hula huts and deck chairs as the pics show. Other folks we met there complained about the ground floor units smelling damp? so not sure as we stayed on the 4th floor. Read moreGenuine Hotels.com guest review
"Away from the bustle"
Situated on a small bay, it is the only hotel in this area, so privacy of the beach is assured. A sufficient number of restaurants, good food and drink, friendly staff.Genuine Expedia guest review
"Delightful hotel with its own beach."
Beautiful hotel with large pool, a number of excellent restaurants including a buffet. Its right on the beach and every day in the morning and evening a baby elephant vists ready to pose and play. Staff are attentive and courteous and always helpful. Although large and full the hotel never felt overcrowded. There is a kids club. The 24 hour health clinic […] was reassuring as one of us has a severe nut allergy - staff were very helpful with identifying foods which were appropriate. There was a very happy atmosphere. Easy to book trips and tours with excellent advice on options available.. Read moreGenuine Expedia guest review
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