we did not get maid service at all on Sunday.Genuine Hotels.com guest review
Just used the room for an overnight stay. Very comfortable bed and nice, large bathroom. I am tall, and the shower head was set low so that was the only thing wrong. It was in a good location for us, nice and clean. Did not have their breakfast, but did smell good.Genuine Hotels.com guest review
"Quick overnight stay."
We got in late and left early but the service was good, cleanliness excellent, and the comfort of the bed was OK. Breakfast area is somewhat small and they were very busy so we took the food to our room to eat. I would defintiely stay here again.Genuine Hotels.com guest review
"Nice, clean and comfortable"
Hotel was very clean and comfortable. Only problem was they that they got my room assignment mixed up and another couple was already in my room when I opened it up. We got it sorted out promptly and had no more problems after that.Genuine Expedia guest review
The room was little small than I expected.Genuine Hotels.com guest review
This was the worst hotel stay my husband and I have ever had. The room was small and dirty, as was the bathroom. There was a visible layer of dust covering just about everything. The lampshade appeared to have blood on it, and the room smelled. One morning the cleaning people came and we were on our way out. We asked them to give us a minute (literally) […] and then we'd be out of their way. They said it wasn't a problem, so we grabbed what we needed and headed out for they day. We returned later that evening to find that the room was never cleaned. We went down to the front desk explained that we had only needed a minute before vacating the room which the cleaning crew said they were fine with. The front desk told us that the cleaning crew had gone home for the evening and could only provide us with one clean towel. One. Never mind that it was myself and my husband totaling two people. They wanted us to share a bath towel and sleep in a room that hadn't been cleaned. I thought my husband was going to lose his mind. Finally after almost forty five minutes of talking to the manager we were moved into another room. It was by far in any way an improvement, but at least it was clean, or so we thought. Do people just not dust or vacuum hotel rooms anymore? It was absolutely disgusting. We would have gladly found another hotel, but the ones in the vicinity were booked that weekend. We will NEVER stay there again, nor will we ever recommend this hotel to anyone. Read moreGenuine Expedia guest review
"Reaonable, nice hotel for the money."
Hotel was clean. Hotel in nice, safe feeling location.Genuine Expedia guest review
"Nice Hotel to Airport and BAPS Temple"
Noce Clean hotel...and in good cheap prices. I recommend the hotel...Clean, good staff, silence, and good breakfast....Bed was comfortableGenuine Expedia guest review
I was very disappointed! The air in the room did not work and the staff did not do anything about it when we complainedGenuine Hotels.com guest review
"WOW!! Very Nice!"
The staff were over the top friendly! Awesome customer service and that breakfast in the morning was so-so nice. We have stayed at many places like this but none compare to it. The pool was cute and cozy we felt like we were in our own backyard with the privacy fence and all!The room was very clean- staff were present to what seemed 24 hours a day-plenty […] of yard and trees for the dogs to do their business.building was a little old, but the decor and the cleanliness superceeded it. The price was outstanding compared to others in the area. Perfect in every way! Read moreGenuine Hotels.com guest review
"I'll be back."
Great location & Great staff. Needed help with printing copies for a presentation and they let me use their office computer & printer. I always stay there when in the area and will keep coming back.Genuine Hotels.com guest review
"nice location, just outside of Chicago"
We only stayed here one night, but it was nice! We had a comfy room and the breakfast was good.Genuine Expedia guest review
"Very clean with nice comfortable beds."
The motel was busy ( I think full), but staff was friendly and helpful. Our room had been updated and looked great. Nice comfortable bed and very clean. Very nice breakfast.Genuine Expedia guest review
"Great family or business place"
VERY convenient, right near highways. about 5 minutes from Sears Centre, 10 minutes from Woodfield Mall. Rooms newly remodeled with new beds and tv's. CLEAN<CLEAN<CLEAN! Spotless rooms, quiet. Nice pool, although it wasn't warm enough out to use it!Genuine Hotels.com guest review
"located close to shopping and sites"
The hotel staff was friendly and the hotel was very clean, the breakfast was not bad and they staff kept it stocked. our room was very clean and the pillow top bed was very comfortable. we will stay here again on our next trip up.Genuine Hotels.com guest review
"Nice, clean hotel"
Very pleased. La Quinta Inns & Suites is great value. Reasonably priced room. Very clean. Very spacious. Nice grounds for walking the dogs - lots of grassy area for them to do their business with lights that were on motion sensor so you could see and pick up their poo easily. Nice that there were trash cans outside the building (so one could easily […] throw away the poo). Very clean - I didn't see any other dog poo left on the grass or anywhere else. Very nice hotel. Read moreGenuine Hotels.com guest review
"Couldn't find me a non-smoking room"
I asked for non-smoking room, but they were unable to give me one. The smell of the room was terrible. And also the Wi-Fi in the room was constantly disconcerting. One of the Bed had a huge ugly stain.Genuine Hotels.com guest review
Had a great time here, the staff was friendly and it was a pretty nice and clean hotel for just a standard hotel. There was a lot of things close by. We went out to eat, to the mall, and to a bar and they were all less then 15 mins away so it is in a really good location.Genuine Expedia guest review
"Very nice, clean hotel with easy access from I-90"
Everything was positive about this hotel: staff, room, pool, service. Thumbs up!Genuine Expedia guest review
"Good. Basic hotel"
Close to airport and shopping. Stayed for one night before flying out of ohare.Genuine Expedia guest review
The cleaning staff was excellent and on the ball. Maybe they should put them in charge. The alarm clock didn't work, when we called for a replacement, we were told they couldn't tonight, call in the morning. So we called in the morning, there wasn't even a note about the issue. The replacement alarm took 2 hours for them to bring up (during which time […] we were waiting to leave for the day's activities). That one didn't work either. The toilet dripped. There was a missing cushion from the reclining chair leaving exposed metal. There wasn't a refridgerator or microwave, and the cu Read moreGenuine Expedia guest review
Friendly staff, willing to help. Email connection was intermittent. Surprised that rooms did not have a small refrigerator, but ice maker was handy to room.Overall, good value and I would stay there again.Genuine Hotels.com guest review
Clean, friendly, fabulous!Genuine Hotels.com guest review
"excellent. keep it up"
good price, very clean. and excellent service! this hotel is located in the very best part of town.Genuine Expedia guest review
"One night stay..."
Service like this is hard to find anymore. Very friendly. Great rates. Hotel looked new. Great location. Highly recommended.Genuine Hotels.com guest review
Hotel was overall good. Breakfast was alright.Genuine Hotels.com guest review
I found a bug ( big ) in Room 108 just as I open the door. Switch to room 126 an it was OKGenuine Hotels.com guest review
The hotel staff was friendly and the rooms were clean.Genuine Expedia guest review
"Clean, Friendly, Comfortable"
This was a nice place to stay for a simple overnight trip. Friendly staff, quick service, clean room.Genuine Hotels.com guest review
Only spent one night...Everything was very good. Food, price and courteous staff.Genuine Expedia guest review
"Right for the right price"
Clean rooms, nice spacious, good service, computer downstairs, pool and workout room available. Quiet, nicely built and close to everything important in Hoffman Estates and nearby Schaumburg area. One thing missing in rooms is a safe deposit box, which is available at the front desk. Overall still a 5 out of 5.Genuine Hotels.com guest review
"GiGi's Playhouse 5K/1K run/walk event"
Everything was good and we enjoyed a good nights sleep.Genuine Hotels.com guest review
PerfectGenuine Hotels.com guest review
The check in process was a breeze. The room was spacious and very clean. The bed was comfortable and the tv channel selection was good. The reason I gave it a 4 out of 5 stars is that upon check out time, the front desk attendant was nowhere to be found. After looking around for a bit, I've noticed the front desk person sleeping in a small room behind […] the desk. I wasn't checking out super early, it was 7 AM on a Sunday. Read moreGenuine Hotels.com guest review
very great price for a really NICE ROOM!!!!Genuine Hotels.com guest review
The hotel was spending money to spruce up the exterior with landscaping and driveway improvements. One morning about 2:30 am the fire alarm went off but this can happen anywhere. Better safe than sorry.Genuine Hotels.com guest review
Nice hotel overall staff was very helpfulwould stay there againGenuine Expedia guest review
OK - good for the price - shower head kind of low. Staff very nice, went out of their way to get some food from the breakfast bar late at night for us.Genuine Hotels.com guest review
"Little for $$$"
Although the beds were comfortable and the front desk attendant were nice their were odd smells everywhere. This is obviously a old hotel in need of updates. Fair breakfast but so many guest there was no where to sitGenuine Hotels.com guest review
"Room not cleaned one night."
I stayed here for 3 nights. The room was not cleaned after day 1 and I had to ask for clean towels. After that, the room was cleaned thoroughly.Genuine Expedia guest review
"Meets Expectations for a 2 Star"
It is an older outdated, bare bones gym/breakfast.Genuine Hotels.com guest review
motel was not modern, shower was built for a 4 ft tall personGenuine Hotels.com guest review
We will stay again. The staff, the room and all were excellent. I highly recommend this place and a descent price!Genuine Hotels.com guest review
"A WONDERFUL PLACE"
HI, I just would like to say, I had a wonderful amazon stay ! one of the best i would say this is a 5 star Hotel and will say again! Thanks !Genuine Hotels.com guest review
Front desk attendant was very polite and friendly. Room was very clean and comfortable.Genuine Hotels.com guest review
I do not like my stay in this hotel because they treat me diferent just because I did the reservation thruu expedia, and I don't thing is a good idea instead of treat us better so we comeback.Genuine Hotels.com guest review
it was very convienent for me to go from hotel to my destination the night attendent was very friendly and helpful as i was facing problem on internet for direction and she helped me a lot her name was kayt very good for customer service experienceGenuine Hotels.com guest review
"Great hotel and a great price!"
We were so pleased we decided to stay at the La Quinta for a family wedding in St. Charles. Even though it was a 40 min drive to our destination, we were cautious about closer hotels with lower reviews. We had a great deal via Hotels.com and this hotel came through. The room was very clean and modern -- none of old, floral comforters you are afraid […] to sit on, hdtv, sitting chair, and enclosed closet. The staff were very friendly. We were on our way out and forgot to fill our water bottles. I asked at the desk about water and when she pointed out the water pitcher in the hallway, and I noticed it was empty, I said thank you and were just going to go to our car and stop along the way. The woman stopped me outside and handed me a bottle of water, which was unexpected, and also says they go beyond what's expected. The breakfast is standard: hard boiled eggs, waffles, oatmeal, a few pastries and breads, yogurt, oj and coffee. The only thing we'd have wished for was a bigger, fluffier bath towel, but they were clean and can't complain! We'd also have not chosen a room near the stairs and elevator, but that's pretty normal. Great hotel -- highly recommend. Read moreGenuine Hotels.com guest review
"Great for everyone"
Large bathroom and room was larger than expected. I've stayed in hotels around the world and this one was clean! Only one negative, but this is a personal opinion - pillows seemed a little lumpy!Genuine Expedia guest review
"Great Hotel for Couples and Business Travelers"
This hotel was worth every penny and then some! It is a lot better than I expected, especially for the good price I was getting.Genuine Expedia guest review
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