"great with conenctions to make to China"
after remodifications, the hotel looks a lot more pleasant and appealing. staff in front desk are efficiency, managed to complete the check-in with less than 3 mintues.Genuine Expedia guest review
the stuff are helpful and professional, location is great for ferry trevelling between Zhuhai and Hongkong, a few steps from the terminalGenuine Expedia guest review
"Hong Kong Business Hotel"
I have stayed at this hotel many times. The Tower Wing is preferable to Hotel Wing where I stayed this trip. Room is small. There is a couch instead of desk. Decoration is new and modern.Genuine Expedia guest review
"Great Location, Small Premier Plus Room"
Great Location. Small Rppm. Choose room in the Tower ,NOT the hotel wing.If you take AEL, will get free shuttle( K2 ) service to the hotel.If travelling with the Elderly, I would recommend taking a coach bus to and from airport to hotel, no transfer needed.Genuine Hotels.com guest review
This is a good and clean hotel. We enjoy our stay at this hotel. Yeah, the room is kind of small but it's fine with us. Many restaurants surround in the neighborhood. We'll stay again to the hotel in HK.Genuine Hotels.com guest review
It was messy at lobby.Genuine Hotels.com guest review
"Close to Shopping"
We found the hotel a little segmented, however once we figured out the lay out, was fine. Will definately visit again. Room was newly decorated, great view of Victoria Harbour, very close to shopping/Star Ferry.Genuine Hotels.com guest review
Great service, fast and friendly staff. The concierge was very helpful with maps and advice for seeing Hong Kong.Genuine Hotels.com guest review
"Convenient stop in HK"
This hotel suited my purpose for a short 2 night stay in HK. The hotel is accessible by the Airport Express train (get off at Kowloon and there is a free shuttle), and is perfect if you're headed to Macau the next morning. The room was small but clean, although the bathroom showed signs of being much older than the room remodel. The area is convenient […] to both food and shopping; the Tsim Sha Tsui metro stop is about a 10 minute walk away. Read moreGenuine Hotels.com guest review
"Not what I expected"
The hotel lobby, restaurant, and fitness room are all very nice. The premier room I stayed in was quite small and not as clean as I expected. The bathroom was outdated and there was hair in the bathtub from the previous guest...quite disgusting. Also, the staff wasn't really friendly when I checked-in. I am used to much better service in Hong Kong. […] I cannot recommend this hotel Read moreGenuine Hotels.com guest review
"Good as Before, except..."
Every thing was as good as the previous time except that the taxi access to the hotel was closed and not even the taxi driver knew this. There was no satisfactory explanation for this but I was offered a chance to take the hotel shuttle bus to the airport. I already had a round trip rail ticket and the check-in at the Airport Express is way too convenient […] to pass up... Read moreGenuine Hotels.com guest review
"Close to everything"
We only had an overnight from our cruise and found this hotel more than adequate for our purposes. The room was quite small as was the bathroom but I guess that's to be expected in Hong Kong. The location was fantastic as we were able to walk almost anywhere in Kowloon. It is literally steps from the Harbour Shopping Mall, a very upscale mall reminiscent […] of any top US mall. I definitely recommend this hotel. Read moreGenuine Hotels.com guest review
"not good value"
not good value for money, breakfast not included. confusing lobbyGenuine Expedia guest review
"close to all best shopping"
Good Price. Good Location. Good to be back again. The room is pretty big if you consider this is in HongKong.Genuine Hotels.com guest review
"pleasant, short stay"
I enjoyed a pleasant, short stay. Although construction was underway, there was no disturbance.Genuine Expedia guest review
"Book the tower room, not the hotel room"
I have stayed here several times. this last time, I was put in one of the older rooms in the hotel wing, which was really run down, small, and depressing. The tower rooms were excellent - very clean and comfortable, and updated - which was what I was expecting in the hotel wing, so consider that when making a reservation. There is a price difference, […] and now I know why. They are in the middle of renovating the hotel wing, so expect noise during the day. It was quiet at night. They may be finished with the renovation in some areas, so ask when making a reservation. Read moreGenuine Expedia guest review
Will stay AgainGenuine Hotels.com guest review
"Fair price for what you get in Hong Kong"
For the price, this hotel was good. The rooms are a little worn down and need some updating. They have started major room renovations, but my room had not been renovated yet. It was a convenient walk down to the Star Ferry to take to the convention center. Overall, it was safe and clean.Genuine Expedia guest review
"Major building works underway"
The hotel had the smallest room and hardest bed I have ever experienced outside of a youth hostel. The floors below were being renovated and the noise inside and outside the building was unbearable.All the staff could do was apologise and offer me a different floor at a premium rate. If you are planning to stay in HK avoid this place as there are plenty […] of better options at the same price. Read moreGenuine Hotels.com guest review
"TOO MUCH NOISE"
HOTEL WAS OK, ONLY THEY HAD SOME WORKS GOING ON FROM 10AM TO 6PM AND THAT REALLY DISTURBED ME.Genuine Expedia guest review
good location and nice out site view AAAAAAAAAAAAAAAAAAAAAAAAAAAGenuine Expedia guest review
"Below average experience"
I booked non-smoking room online, but front desk gave me smoking room and said "we reserve the rights to make whatever changes we like" !! Very small rooms, specially by American standards. Avoidable if possible 'cause there have to be better hotels at that price.Genuine Expedia guest review
"Excellent Location, Awful Customer Service"
Picked RP based on price & reviews. It is next door to Harbor Mall which is just magnificent! Lots of great shops. Sasa &Watsons everywhere. Easy walk to the ferry as well as to the MTR. Take the train from the Kowloon MTR station to the airport. If you are traveling Cathay Pacific or United you can check in at the MTR & they will take your bags. Cheap […] and fast. Easy hotel check in. Room was the very small. The room was OLD. The hotel is under renovation, but the 21st floor of the main tower hasn't seen an update. Mold in the bathroom and bedroom. Bathroom had a tub/shower with a dirty shower curtain, dirty tile, a toilet that sometimes flushed and a leaky faucet. Decent bathroom amenities. Beds were comfortable. There was complimentary bottled water. Fridge didn't work. Lackadaisical housekeeping One day it wasn't made up at all because I mistakenly left the Do Not Disturb Sign on the door. They did call the room & leave a note. Had the room been the scene of a crime I fear the dead bodies would still be there. We paid cash for the shuttle service from the hotel back to the airport. We had been dropped off at the LG level by the airport shuttle on arrival & the concierge did not tell us the shuttle woud pick us up at the lobby level, we went down to LG for departure. A security guard, apparently not employed by the hotel, yelled at us to get on a bus that had arrived. It did say AIRPORT. That is how we discovered MTR transportation to the airport . Read moreGenuine Hotels.com guest review
"Functional, close to downtown"
This hotel is good if you want a place close to the downtown shopping area, it's also much less expensive than most in the area. But it's old, worn down, not particularly comfortable, and the beds are rock hard.Genuine Hotels.com guest review
great location, great upkeep of lobby and outside appearances, but the rooms are very small and need updatingGenuine Expedia guest review
The hotel is awesome. We arrived at around 11pm. They didn't have nonsmoking room at that time so they upgraded our room to ocean view suite. I will definitely go back.Genuine Hotels.com guest review
Good locationGenuine Hotels.com guest review
"Great location in TST above China Ferry Terminal"
The hotel is wll located in the TST area of Kowloon above the China Ferry Terminal and next door to all the major shipping arcades along Canton Road. The rooms have had a recent renovation and are clean and tidy. This is a great hotel if you are heading into China by ferry plus there is a convenient free shuttle bus which drops off/picks up in the basement […] for the Airport Express train. Read moreGenuine Expedia guest review
"Royal Pacific Hotel in Hong Kong"
Hotel room is small, but from what I understand is common for Hong Kong, unless you pay a higher rate. The room was find, but the bed was a platform type, a little low and very firm type mattress. Location is excellent from Macau ferry, convenient to shopping, restaurants and subway system, Star Ferry,and transportation to the Peak.. Consierge is very […] helpful and friendly. Transportation from hotel to airport, very reasonable fee, also offered free shuttle on the lower level to train transportation to airport. Read moreGenuine Hotels.com guest review
"New renovation comfortable. Location is convenient"
Tower rooms are newly renovated and are spacious by HK standard. The tower rooms are much larger than a standard room so go for a tower room if you can. Location is good for shops and restaurants. The mtr is a 10 minute walk across the park to take you to hong kong island. Great for family with small kids since it is a bridge crossing to walk to Kowloon […] Park with a great playground. This hotel is our favorite so far compared to bp international, novotel Nathan road, royal plaza mong kok, and Marco polo on canton road. Langham hotel in tsimshatsui is fantastic though. Read moreGenuine Hotels.com guest review
Close to ferry, bus, train, shops, park. Quiet. Small room with firm bed is typical for Hong Kong. Would stay here again.Genuine Hotels.com guest review
"Loved this hotel!!"
After 5 weeks traveling around China and staying in 5 star hotels, we were pretty spoiled, but not jaded enough not to be blown away by the view of the Kowloon harbor from our room . The decor and efficiency of the staff were indeed 5 star and don't miss the weekend buffet.Genuine Hotels.com guest review
"Hotel side -horrible/ Tower side - acceptable"
We chose to stay at this hotel because it was extremely convenient to the ferry terminal to Macao, the terminal was literally downstairs the hotel, you don't even have to walk outside. Since we stayed at this hotel before and after our Macao trip, it also provided convenient luggage storage and retrieval. When we stayed at the hotel the first time we […] were actually upgraded to the tower side. The room was huge and clean, however the furniture was out-dated ( a throw back to the '80s) and the bedding especially the pillow was lacking. Upon our return from Macao, we weren't upgraded and had to stay in the hotel side. The room (1207) was what you would expect from a typical HK hotel - it was small and cramped- had a hard time openning a 26" and 21" luggage. The bathroom was horrible, the ceiling had steel planks and were rusting. There was mold on the shower tiles, and don't even look under the sink! A chunk of the wall was missing and it was extremely dusty (clumps of gray dust). Good thing I did not end my HK vacation at this hotel. We stayed at a hotel that openned this year on the other side of Tsim Sha Tsui for roughly the same price. Read moreGenuine Hotels.com guest review
"Close to great shopping and the Star ferry"
Like others have said, the rooms are very small. I was expecting small but not tiny. The hotel is close to great shopping and the Star Ferry. For me, this was important as I took the Star Ferry to many of HK's tourist sites. I'd stay at this hotel again.Genuine Hotels.com guest review
Good LocationGenuine Expedia guest review
"Royal Pacific in Kowloon"
Hotel room was extremely small, even by HK standards. Bed was uncomfortably hard. Staff was very friendly, the location is awesome, but the rooms are in much need of an update/upgrade. The bathrooms were very dated and water pressure was not great.Genuine Hotels.com guest review
"Convenient for China Ferry Terminals"
I don't really care for this hotel. Unless you get a substantially upgraded room, and in the right tower of the hotel, the rooms are small and cramped. I used to stay here from time-to-time. But, in recent years have opted for other near by hotels that are just a little higher price, but are new and much more comportable. This hotel is in a bad hotel […] at all and is ok for convienience sake, but, it is not my first few choices. My first choice is elsewhere. Read moreGenuine Expedia guest review
As I personally wrote to the hotel manager, the standard room leaves much to be desired. Very old carpeting with black fungus everywhere, sticky carpets and dirty floors. On top of that cigarette smoke comes from the A/C into the room and is very strong such that it makes very difficult for a non smoker to sleep through the night. People are nice and […] try their best but the lack of non smoking policy for other guests in all of the tower made the stay for me a non pleasant one. I have been visiting this hotel and this time and the my previous stay in november last year make for a final no more here. Read moreGenuine Expedia guest review
Excellent location for everything. The room and closet spaces are small, compare to other 4 stars hotel. We would stay at this hotel if we ever visit HK again. Price is a little high for the size/location of the room. May dry to stay at the ocean view side if the price is right. We were there during Chinese National holidays week so it's quite crowded […] (people). Overall, we had a great time!!! Carrie&Dave Oct. 2-6-11 Read moreGenuine Hotels.com guest review
"Bathroom in my hotel room"
One morning I was shocked after I flushed the toilet and saw very dirty water came out from the toilet tank. I called the housekeeping right away. But they didn't find any work on the pipe. Until I came back in the night and call the front desk then I was told that there were broken pipe which caused the dirty water flow into the toilet tank. It affected […] not only my room but also several other rooms. I didn't expect this kind of incident would happen at this kind of hotel Read moreGenuine Hotels.com guest review
Excellent Location. Close to shopping, next to Kowloon Park,next to ocean.Genuine Hotels.com guest review
"good location but small room"
the hotel is in the hot spot of HK. you can walk to it from the train station in 10 mins. and it is between two large shopping mall. the harbour city is next to it. but the room is small. and it only can fit two twin beds or one queen size.Genuine Expedia guest review
"Decent location - somewhat lacking in facilities"
For its price it was one of the smallest rooms I've stayed at in the China/HK area (think cruise ship cabin). The carpet in the room looked and felt old and unclean -- as did the bathroom. The toilet did not work when we first went in and had to get maintenance to come fix it (they were however very quick to send someone up to fix it). Some friends […] stayed in one of the suites, which was in much better shape, with more modern fixtures. Overall, the location was good, but it was a little pricey for what we were getting. Read moreGenuine Hotels.com guest review
"Worst Hotel Ever"
I was expecting to be a great hotel to stay in Hongkong due to lots of people rate this hotel 3 stars and above but I am dissappointed when I saw the room myself. The room was so small. The bathroom was barely cleaned. The pillow looks so old and saggy. The staff are rude and not willing to help.Genuine Expedia guest review
"Great location, but no swimming pool"
Conveniently located next to Harbor Plaza in Kowloon, Hong Kong, this hotel gives you the best access to great restaurants and shopping. Hotel staffs are very friendly; however, service is sometimes very slow or even forgotten. We stayed for 4 days and 3 nights of which during our stay, we called to ask for ice and other information, and they have forgotten […] to get back to us twice. The hotel is big and quite busy. The first night when we checked in, they gave us a smoking room, even though we requested a non-smoking room in our reservation, and they didn't inform us aobut it until we got into the room. When we called front desk to request for a non-smoking room, they told us that we will be downgraded to a different room on the lower level. They said that they can come and spray our room with a chemical that will take away the cigarette smell. We agreed to stay and left to go shopping and eat. When we returned late that night, the room still smelled of cigarette smoke. We decided to stay through the night, and call them the next morning to request for a room change. The next day, they informed us that a non-smoking room has become available, and we moved. We're glad we did, because the non-smoking room was on a Premier Level, and the room has been renovated with nicer decor and newer furnishings. Most importantly, the bed was a lot softer than the other room. Next time, be sure to request for a room on the Premier Floors. Read moreGenuine Hotels.com guest review
"Different categories of rooms.Excellent location"
What do you expect for your money? The base rate rooms are in the hotel wing. Room size is small, double bed, no view. I will pass. The premier hotel tower rooms are roomy, queen bed, with sofa and desk, most have harbor views. I like the location because it is between the harbor (west side of peninsula) and the Kowloon Park, which is a gem of a hide […] away in busy and crowded Tsim Sha Tsui, with ponds, flamingos, ducks, and lush gardens. Psychologically, I feel that I am not choked by the city's crowdedness; when I dont want to pay the price of the luxury hotels in Central Hong Kong which are really nice overlooking the harbor if you dont mind paying.. MTR station and Nathan Rd are a short walk away (a pleasant walk through the park); restaurants, shops, and ferries to Macao and China are next door. If you take the express airport train to town, it includes free shuttle to this hotel. Read moreGenuine Hotels.com guest review
"convenience if you're taking ferry"
the room is very small but I think that is HK hotel in general. It is very good maintenance. They don't have swimming pool in the hotel but you can walk to Kowloon Park swimming pool only talk 5 mins walk and very cheap (HK$18 for adult & $9.00 for child). Free shuttle bus (K2) to Kowloon station and take airport express train.Genuine Hotels.com guest review
"Royal Pacific, a few mins walk from subway"
Located just a few blocks from the TST subway station. Hotel is very clean, staff is extremely helpful and attentive. I really enjoyed eating at the Satay Inn which is located a few steps from the lobby entrance... .the other restaurant in the hotel was pretty pricey.Genuine Hotels.com guest review
"The Royal Pacific and Towers"
Great stay. Close to everything you need in Hong Kong.Genuine Hotels.com guest review
"Bobby from New York"
Best Hotel even in Hong Kong. Good Breakfast and Dinner Buffet.Genuine Hotels.com guest review
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