Overcharged for parking and the shower was leaking difficult to sleep but otherwise a decent night stayGenuine Hotels.com guest review
The lobby was really nice. The rooms were older than I would like. It also had a funny smell in the room. I was expecting better for a Sheraton.Genuine Hotels.com guest review
"Not a good stay"
Wont stay there anymoreGenuine Hotels.com guest review
"Good hotel next to LAX, but expensive parking."
Went there to relax for 5 hours B4 the flight. Had to take another hotel shuttle from the airport after waiting 30 minutes, and walk another 5 minutes from the other hotel. Paid $16 dollars for 2 hour parking. Hotel is Nice and close to airport.Genuine Hotels.com guest review
Everything was great except that had to pay for parking which I thought was absurd.Genuine Hotels.com guest review
The AC control is not working. Bath room is water leaking from 3rd Floor , we don't know if water from Toilet or fare bowl. That why foor..Genuine Hotels.com guest review
Everything was great except the staff in the hotel restaurant/bar. The service was horrible and the people were extremely unfriendly. I would stay in the hotel again but go elsewhere for eating.Genuine Hotels.com guest review
"Don't go there!"
One night stay close to airport. Stayed in the older section of hotel and could not regulate the heat or air. Room was freezing! Very noisy when people walked by. No trash can in the restroom, vanity area which was a pain. Would not recommend this hotelGenuine Hotels.com guest review
How on earth did this property get the Sheraton name on it? Close to LAX so wasn't expecting much, but this felt more like a travelodge or super 8. The staff was nice, so there's that I guess.Genuine Hotels.com guest review
noneGenuine Hotels.com guest review
"Its a Mirage"
This hotel spent a lot of money on a fancy lobby and with lots of decorative features, from the outside it looks like a 4 star. From a room perspective is basically a La Quinta. Simple and clean. No more. Don't let the name and pictures fool you. Not only was it simple from a room perspective, it was not well maintained. The shower was dirty and the […] fan didn't work, windows were dirty as well. Very disappointed. Read moreGenuine Hotels.com guest review
"Worst hotel I have ever stayed at."
The "Hotel" Internet pushed this hotel on me as I had a long layover and the Hotel I normally stay at was booked. As it was a Sheridan I thought it would be fine. I was also pushed that it was having a reduced rate which came to less the what the Sheridan normally charges In all my years as a world traveler and international worker in third world countries, […] it was a shocked to find it a dive. The lobby looks fine but my room had a small window that looked out on a hallway. The curtains were just for looks and could not be used to cover up the hallway light. There was a shade that could be pulled down shutting off all light in the room . I layed in bed two feet from people walking the hall. What small furniture there was, was veneer that had been partly ripped off showing the pressed wood. You get the idea Read moreGenuine Hotels.com guest review
"good kindness and good gym!"
I was surprised the layout of room! あんな間取りははじめてでした！！！ 驚き！Genuine Hotels.com guest review
You can hear a lot of the noises in the room and next roomGenuine Hotels.com guest review
"No Restuaranr - That's a big Deal"
The hotel was over priced for the age of the property. No quality restuarant just food in bar. Had to cab over to the other Sheraton. Would not have stayed here if I had known.Genuine Hotels.com guest review
"OK between flights."
OK hotel between flights. Room was small but adequate. Didn't have time to try the pool. Close to the airport with good shuttle service. Breakfast buffet was very good but overpriced.Genuine Hotels.com guest review
"Home Suite Home!"
We were very pleased with the service provided by the front desk!Genuine Hotels.com guest review
"Great Hotel/Bad Transportation"
We were just there for a quick night between flights. Hotel was nice, staff was great but hotel transporation was awful. Took forever to get back to the hotel in the morning as the van covers 2 major hotels and the van was full twice! We ended up taking a cab.Genuine Hotels.com guest review
"4 points Sheraton is super garbage"
This Hotel is garbage. But I'm sure there are others that are worse. Parking was $24.00 even though the pricing said $19.00. And that's for 1 day. The room is small and dated. Only thing good about this place is the bed. Super comfortable. Almost made me forget about the wack roomGenuine Hotels.com guest review
"My LA home"
Always a great place for me to stay and easy location.Genuine Hotels.com guest review
Stayed one night before an early flight out. Room was clean, but missing some basics (only 1 towel, no bar soap, no ice bucket..) and the thermostat was useless. Staff was friendly enough, but after asking for a second towel I waited over an hour and just gave up. I got a good deal on this website, and 'you get what you pay for' just about sums it up. […] It was a clean room, the pool was nice, and Brewter's was delicious. It served my purpose for a place to sleep before a 6am flight, but I wouldn't consider this for any more than a stopover. Read moreGenuine Hotels.com guest review
"One less thing to worry about while away from home"
The staff was very responsive and attentive to the needs of the clientele. Highly recommend this hotel.Genuine Hotels.com guest review
"My 2nd time in the last two months and it was good"
There was a long line for check in and it took awhile. Everything else was fine, though I didn't experience much since I came late and left early. The van was there early in the morning when I needed it.Genuine Hotels.com guest review
"Consistency, Value, Quality"
We stayed at several Four Points locations during this trip to southern California and were impressed by the overall quality, value and consistency. We would definitely consider and even look for a Four Points location on our next trip.Genuine Hotels.com guest review
"Clean and convenient"
The hotel room was quite small, but it was in nice condition and very convenient. The amenities were modern and the room was very, very clean. We stayed there because we had an early flight out of LAX and the shuttle was right on time and the driver was knowledgeable and helpful.Genuine Hotels.com guest review
Nice room. Very comfortable bed. Great Location if you want to be close to the airport. Quiet room. No plane noise.Genuine Hotels.com guest review
"Lovely pool and bar area"
The hotel was very nice and the front desk personnel helpful. Our room was very comfortable and clean. There is a nice pool area with towels provided. Unfortunately, the housekeeping service was very spotty. We never got soap for the shower - only face soap for 2 days. We also did not have our coffee cups replaced nor the creamer packets. That part […] was frustrating. Read moreGenuine Hotels.com guest review
"In need of a makeover"
This hotel needs a makeover. Rooms were pretty miserable and the 4* rating is extremely generous. Not really what one would expect from the Sheraton brand, although the location is great if you need to be close to LAX.Genuine Hotels.com guest review
A/C unit extremely noisy... Kept us up most of the night. The staff and other than the A//C everything was fine.Genuine Hotels.com guest review
Front desk staff extremely unfriendly. I felt uncomfortable checking both in and out. The staff at the Comfort Restaurant were lack luster and had no sense of urgency or care in the world besides their conversations with each other in their native tongues. Positioned next to their service station it made us uncomfortable.Genuine Hotels.com guest review
"All about Employees"
Happy employees made my stay a real comfort. Food service was well worth the stay, gift shop and pool were all outstanding. Bar and bar food was above average. True, it could use an update, but so could my home. As long as I am happy and relaxed, thats all that matters. I was going to spend big bucks and stay downtown. Four Points has everything one […] needs. Thanks to the staff who treat guests like guests. Read moreGenuine Hotels.com guest review
Great. Coming back on Friday!Genuine Hotels.com guest review
Very Nice Hotel staffGenuine Hotels.com guest review
This hotel was very nice and clean. The rate was very affordable and we were provided complimentary water and coffee. The only dislike was the parking and the bathrooms are a little on the small side in a standard room.Genuine Hotels.com guest review
"Thank you, Sheraton, you saved our sanity!"
Originally, scheduled to spend the night with our daughter in Santa Monica before returning back to Houston, we stepped into her unairconditioned apartment & went: 'this isn't going to work.' She would have been too hot on the couch & it wouldn't have worked well for her. A room at The Sheraton was available & let us sleep in it's air conditioned c […] omfort! Read moreGenuine Hotels.com guest review
It was the perfect place to stay especially when it was my children's first experience in US,we love itGenuine Hotels.com guest review
the bathtub does not drain, there are dirty smudges everywhere!Genuine Hotels.com guest review
"Close location to the airport"
With the bus shuttle its about 15 minutes to the airport, the bus runs frequently. Not many things around except couple of fast food joints and a gas station. Room was small but fairly clean.Genuine Hotels.com guest review
Booked a room with twin beds nicer looking online than the king bed room. Was given king room instead. Room was compacted and just seemed like a dump room. Reception area of hotel looked nice but after coming from long flights and long layovers I was quite disappointed with room, especially for price.Genuine Expedia guest review
Centrally located. Nice decent hotel.Genuine Hotels.com guest review
The bed was soft and clean but the floor and furniture were sticky and heavily stained. The entire hotel had a musty smell.Genuine Hotels.com guest review
Ver y nice hotel , good ServicesGenuine Hotels.com guest review
I would say it was functional, clean and the restaurant offered good food and large portions. Overall it did the job and was next to the airport, which is what we needed. The only negative points was the white stain on the lounge chair in the room and we were given a handicapped bathroom which looked a bit sterile and scary. It didn't have a bathtub, […] only an open area with a curtain and a bench that came down for sometime to sit on. Read moreGenuine Hotels.com guest review
I was only in the room for a very little time, but the room worked fine.Genuine Hotels.com guest review
Room was ok for one night stay. As everywhere in LA if you are driving they charge you a fortune for a parking. We came late so we were late for restaurants however there is a convenient pub/bar open late at the hotel with strange selection of beers.Genuine Hotels.com guest review
"Very nice hotel"
I like the hotel very much. The rooms were a bit small and my tv did not work but overall it was a good stay.Genuine Hotels.com guest review
Everything about this hotel was great except for the fact the room next to us. My husband and I were there for our anniversary so naturally it was a time to relax and sleep in. The room next to us was a family. The baby was up and crying by 5 am each day we were there. The adults watched TV too loudly and as a result we were up with them. The staff […] a day facilities were clean and comfortable. I just wish our neighbors were a little more considerate. Read moreGenuine Expedia guest review
My room was small, felt like a motel room with very little privacy. The room itself was at the very end of a hallway and close to the laundry room. Insanely noisy. The parking lot is small and fills up rapidly. Avoid those rooms on the rear of the hotel.Genuine Expedia guest review
I can say this is a BIG hotel, there was a Vegas convention at night with tons of people in the entrance hall. The were only two staff for the check in, the one I got was very polite but they both look overloaded. one line has more than 15 people, same for the second one. it took more than 20 min for check in. I think saving on staff and making that […] slow out any one in a very bad mood like my self. I felt like a fast food restaurant in hotel version. Read moreGenuine Expedia guest review
If you need to stay close to airport and within walking distance to Avis car return - this a very good choice- don't expect anything fancy!Genuine Expedia guest review
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