"Old air conditioning unit"
When u turned on the heater it was loud and rumbled. Which made you just pull the covers up because it was annoying.Genuine Hotels.com guest review
"Close to the airport"
Overall niceGenuine Hotels.com guest review
Convenient location. Quick check-in. Parking $19 with in and out privileges. Would definitely stay here again.Genuine Hotels.com guest review
$19 bucks to park your car.... My second time staying here, my room was smaller this time. They will charge your ccard the full room rate even if already prepaid. So you will pay twice, and they will refund you 3-5 days later. I'll just come back for the bar, and park somewhere else.Genuine Hotels.com guest review
I felt it was quite over priced, and I think its bad form to charge $20.00 a night for parking.Genuine Hotels.com guest review
"Great location near the airport"
The hotel was clean and the staff was friendly. I found our room to be a little dated and the bathroom a little strange, but all in all a good value and we would stay here again.Genuine Hotels.com guest review
"Terrible service after 1AM"
Came to check in, told me I wasn't able due to my age. DID NOT refund me, this was after I waited while the front desk man was on the phone with someone using CURSE words. Tried getting a refund a little after 24 hours told me it was to late to be refunded had to call and complain to the management of Four Points LAX in order to get them my refund. […] its been 2 days I still have not gotten my refund e-mail conformation!! Something that took a rude desk man 2 minutes to avoid has costed me 4 days of hassle!! Read moreGenuine Hotels.com guest review
"Will not return"
Bellman and house keeping personnel were helpful and polite. The blue cushion chairs were filthy. Service in the resturant exceptionally slow. I watched servers talking among themselves as I waited for my food and food on the floor.Genuine Hotels.com guest review
"good stay for one night"
Hotel was good. It could use a refridgerator and microwave and free Wi-Fi.Genuine Hotels.com guest review
"Noisy and In Need of an Update"
The hard and soft furnishings in my room were tattered and in need of refurbishment. The air handler just on the other side of the wall rumbled throughout the night. Bring ear plugs.Genuine Hotels.com guest review
"LAX convenient for early AM departure"
Decent hotel at decent rates by LAX ..... Not a bad choice for an overnight stay if you have the misfortune of an early AM departure from LAX ....Genuine Hotels.com guest review
"needs a lot of work done"
The Hotel is great located right by Avis, a few minutes from LAX. but the rooms are very old, the bathroom specially needs complete remodeling. The shower runs 20% while 80% is on the tub. You spoil a lot of water and later, you can't turn the shower off.I will never go back there. SorryGenuine Hotels.com guest review
"Sight seeing family vacation"
I don't know the LA area but I don't think there is a better localti on than where I was at. Most of the sight seeing spots were in 15-25min away. Unfortunately the hotel wasn't as great as I would have liked. There was a nice bar area, that offered a variety of beers, but we're very pricey. It had a small pool area. I never saw anyone use use it. The […] rooms were decent, clean. Occasionally you heard a plane, but nothing that woke my 3mth old. Overall if you need somewhere to rest your head I would say stay here. For a family trip, I saw better ones in the area Read moreGenuine Hotels.com guest review
The desk lamp was broken. Did like the free water after flying. The clock radio was a bit dusty. Breakfast was good. Overall pleasant stay.Genuine Hotels.com guest review
"Service is better than the stay"
The hotel is on one central air/heat unit. I stayed in February and they were on a "cooling" cycle. I was freezing!! The walls are paper thin and I had to check out early because there was a loud party of young adults in the next room screaming until 1am. The service is excellent but that can't make up for a cold room with no refrigerator and loud occupants […] in the next room. Read moreGenuine Hotels.com guest review
"Worst Service Four Points name with Motel 6 qualit"
Worst Service Four Points name with Motel 6 quality and $19 for parking. Beware- they sell you parking pass even the parking lot is full. People are parking illegally, and they will ask you to part at Crow Plaza parking lot.Genuine Hotels.com guest review
The hotel was clean and check in was quick. The beds were comfortable. I saw housekeeping all hours of the day and night. I would definitely stay again. It was well worth the money.Genuine Hotels.com guest review
"Near the airport"
The convenience of the hotel to the airport was good. I was placed in the old section of the hotel. My room was difficult to find and was very dated.Genuine Hotels.com guest review
"Convenient but smarmy."
This hotel has all the ambience of a greyhound bus terminal. The food was inedible and we waited for 30 minutes for the "chef" to make two soggy sandwiches. The waiter gave us a 15% discount because we couldn't eat the food. Wow. Our view was a parking lot from 7 stories. The other hotel we stayed at was a 4* and worse than this one so I guess this […] was the best room of our entire stay. Read moreGenuine Hotels.com guest review
"great break from regular hoel rooms"
We really enjoyed our stay there for three night. It was nice to have a break from regular hotel rooms. The staff was great, the location as excellent. The trolley and bus stopped right outside the hotel. The only downside, is the elevator and accommodations from the garage. Obviously an old apartment building that was redone nicely, but the doors from […] garage and elevator doors are really small. Cannot accommodate the luggage carts very well. Otherwise I would recommend this as a great place to stay. Read moreGenuine Hotels.com guest review
"Great value & good location"
Good value accomodation, very comfy bed and pillows, good bar for food & drinksGenuine Hotels.com guest review
Humble ownership, low prices, nothing to brag about but I like it.Genuine Hotels.com guest review
"Movie Charge like cheating"
It is international hotel, but the TV - Movie charge method is too old. My guests from overseas use the TV within one hour and the Movie charge for $300! It is not fare.Genuine Hotels.com guest review
Convenient, but I don't think I'll be back.Genuine Hotels.com guest review
Old facility, old hotel smell, and very inconvenient parking make this a below average stayGenuine Hotels.com guest review
"room is nice"
Room was nice and clean but for some reason my aunt, who booked much later than I did and paid much less got a better and nicer room. Anyways, like most of LA they take advantage of you and charge for parking even if it is self parking. But they do offer free shuttles to the airport and also from the car rental places. They also provided us with a baby […] crib and not a pack n play which was nice. Read moreGenuine Hotels.com guest review
"Clean and comfy"
Stayed here the night before I flew out of lax. Comfy beds, friendly hotel staff, and a 24 hour shuttle to the airport.Genuine Hotels.com guest review
Exactly the type of hotel experience that you would expect from this group of hotels. It was fine, it was close the airport, it was clean, service was good. The on-site bar was on the expensive side, food was mediocre, but the service staff was friendlyGenuine Hotels.com guest review
The first problem, there was mold growing on the frame of the bathroom door. (Inside bathroom.) twe alps, had to pay $19.00 to park our vehicle. No continental breakfast. It was convenient, nice, close to where we needed to be. The bed was comfortable. Thank you.Genuine Hotels.com guest review
"You get what you pay for..."
If I had known that: 1) I would have no control over the AC in my room 2) the tv wouldn't work without a maintenance guy coming to my room and de-tangling a set of extension cords 3) the towel rack in the bathroom was flaking to the point that by removing your towel it pulls off metal paint shards 4) everything was dusty 5) the bathtub soap holder rack […] thing was rusty and cruddy from soap of stays gone by 6) the self parking lot was difficult to get a spot in 7) the lack of mirrors in places you would expect - same for trash cans... I probably would not have stayed here. The lobby and ground floor was neat, clean, open and had a nice vibe. The guest room looked and felt dated, dingy and disgusting. I've stayed in short-stay hotels that didn't feel this sad. But hey, it was affordable and close to the airport and rental cars. The bed was very comfortable. With that said, I would strongly recommend spending a few dollars more and staying someplace nicer. Read moreGenuine Hotels.com guest review
"nicer than others in area for price"
Overall, it was good. The hotel was clean, but they can do some upgrades. the wall plug is yellow, and comming out in the bathrooms, and the air one of those things on the wall, not all over the room. The shower is okay, The bed was okay. If i can choose this or a Marriott, i would go with marriott.Genuine Hotels.com guest review
The room was ok, not very big but confortable beds. Unfortunatly, the bathroom was not well clean and was a big turn off. Very surprising for a hotel like the four points Sheraton.Genuine Hotels.com guest review
The room was nice for the rate.Genuine Hotels.com guest review
I will stay there again. Very friendly and beautiful rooms. Disappointed there was not a breakfast buffet.Genuine Hotels.com guest review
"Loved it !!!"
First time ever staying at the Four Points and can I say it was perfect. The hotel was very clean and nice and so were the rooms. Ordered room service and they were their in less than 15 min. Food was great. Overall, I would most definitely stay their again.Genuine Hotels.com guest review
Good hotel with convenient location with airport shuttle and near car rentals. Good rates and fair serviceGenuine Hotels.com guest review
"DON'T JUDGE A BOOK BY ITS COVER"
While the lobby might be a bit dated and in need of some "updating", the rooms seems to have just undergone extensive renovation - carpets are new and so is most of the furniture and décor. Plenty of amenities, free Wi-Fi and the proximity to LAX (shuttle service), make tit a great bargain when compared to other hotels in the proximity.Genuine Hotels.com guest review
"room had no covering over windows"
I stayed in this room for one night, and it had windows that faced the hallway. that's fine, but the curtains in the room don't fully cover the windows. several feet of glass is left exposed, meaning anyone walking by can look into your room. I asked the hotel for a different room type and they didn't have any. Terrible design for a hotel room, I won't […] stay there again. Read moreGenuine Hotels.com guest review
"Needed Somewhere for an Early Flight"
Julian at the front desk was amazing, very friendly and made everything easy. I had a small issue when my coffee machine was broke and called room service to ask for some hot water so I could feed my baby oatmeal and they informed me that they were busy with dinner and more important things then that simple request. I went back to the front desk and […] expressed my frustration with Julian and he as well as another lady at the desk made me feel better, apologized and assisted me. They really have great customer service, regardless of one person, I would go back. Read moreGenuine Hotels.com guest review
"Close to the airport"
The shuttle to this hotel is used by a several hotels. We had to wait to be picked up at the airport but the return to the airport was fast.Genuine Hotels.com guest review
"Not a Four Points experience"
Stayed one night. What a disappointment! Outdated furniture. Room was dusty. Air conditioner didn't work so it was pretty hot. Bed slept okay. Never again. Should not have a Shertaton ame! Walls were dirty!Genuine Hotels.com guest review
My colleague and I booked rooms here at the last minute because we had early morning flights. Service was friendly and efficient when we checked in late, and the shuttle to the airport was free.Genuine Hotels.com guest review
I absolutely loved the hotel, and the staff were great! The room ( especially the bathroom) was outdated but it was clean.Genuine Hotels.com guest review
I was told that there was specific accomadations and they where not at this hotel. Disappointed in the 20.00 parking fee per day that is. Overall all I woukl not rate this hotel a three star.Genuine Hotels.com guest review
the room i stayed in had a motel feel with window facing the hallwayGenuine Hotels.com guest review
No way to get heat. I was a little cold.Genuine Hotels.com guest review
Older property. Close to airport. Very packed shuttle every 20 minutes. Some airplane noise. Old rooms, with recent mediocre update. Nice staff.Genuine Hotels.com guest review
"suitable is all"
I stayed for 1 night in order to be closer to to lax for an early morning flight. It was suitable at best. Hotel needs some major maintenance but it had a bed.Genuine Hotels.com guest review
Service was bad !!!!Genuine Hotels.com guest review
Totally disappointed... specifically asked for Street side versus runway side of hotel and a room close to elevator and not hear a stairwell. Signals must have gotten mixed - as I was on the runway side and adjacent to a doorway. Noise was consistently loud all night. Checked in after 10 and caught a 5 am shuttle to the airport so a very expensive couple […] of hours use - basically for a shower since sleeping was impossible. Read moreGenuine Hotels.com guest review
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