Comfort Inn and Suites Miami International Airport - Miami Springs

I had picked this hotel because it had a great view of the airport. The Hotel staff was very great and found me a room on the top floor that overlooked the airport. Staff was very professional and courteous. I had read some bad reviews and was hesitant about coming here, however the hotel had been refurbished since most were written. The hotel is old, […] but the room had recently been remodeled and repainted - modern flat screen TV, new beds, redone bathroom. The hallway on 11th floor was a little dark and dungeonlike, might need some better lighting. The bed was comfortable. The only complaint in the room was the WIFI was a little slow and disconnected on me a few times. Lobby was getting refurbished, has a gift shop and a hair/nail salon, gym was decent. They have a restaurant with a decent menu and normal prices. Free breakfast in the morning which included sausage, eggs, make your own waffles and Continental Breakfast stuff. Neighborhood is so-so, not dangerous but I would remove valuables and lock your car in the lot - looked to be low rent housing next door to the hotel. I would definitely come back again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

easy access comfortable and clean - breakfast eggs and all pastries but white toast and bagels gone within 1st 25 minutes in morning...we had an early flight and could not wait for anything to be restocked after 15 minutes

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed 1st and last night of our trip for airport convenience. Breakfast was nice 1st night or return trip we had an early flight and arrived at breakfast location 6:58am after being told breakfast started 7. There were tons of people eating and lines, eggs were gone and pastries and all but plain bagels. Also we called for directions from Turnpike […] and front desk did not know. They asked someone or read to us to take the exit of 36th NW which was not an exit from the Turnpike. We wasted a lot of time trying to fine. There are 3 similiar hotels so be sure to get address of the one that you are staying at. We had to call information to get the hotel to try to find our reservation at one of the 3 in order to get on the free airport shuttle our first night. There is a Comfort Inn and a Comfort Suites and also a Comfort Inn and Suties as we know now. Read more

Genuine Hotels.com guest review

Grubby, awful, dirty and run down hotel. Breakfast was okay and convenient location to the airport and pier. Would not stay here again. Free shuttle was impossible to find at the airport. Had to pay $15 to get to this dump.

Genuine Hotels.com guest review

The stay was ok. The comfort inn needs to be redone. You can tell mantiance is lacking. The rooms need a fresh coat of paint. The rooms need to be updated alttle. But the service was better then expected. Now the price was a little higher then I expected to pay for the lower quality.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room itself wasn't bad but we couldn't adjust the thermostat and froze all night. I realize a smoking room will keep some odor, but the whole floor stank horribly because there wasn't any ventilation.

Genuine Hotels.com guest review

Airport shuttle driver and front desk were very efficient. Great stop when connecting flights.

Genuine Hotels.com guest review

Because water leaked from the room above we had water on the rug near the bathroom. We asked for and received a new room which was fine. This hotel has two different towers, one rundown, the other new and very nice. The second room was in the new tower. But unless you pay for a suite here, you will likely be unhappy with your accommodation.

Genuine Hotels.com guest review

This hotel was a huge letdown. It was unclean and the room was awkward with a ton of wasted space. It was a large room with minimal furniture. It was old and outdated and the surrounding community did not feel safe. One of the two bathrooms was not flushed when we got in there. We found multiple stray hairs in the bath linens. I would not recommend […] this hotel to anyone. Read more

Genuine Hotels.com guest review

Your hotels has to be improved getting run down

Genuine Hotels.com guest review

Adequate because I needed to be near MIA. Other than that, any Holiday Inn is cleaner and better.

Genuine Hotels.com guest review

After the 3rd room they got it right. would not stay there again. The only person who really looked after me was Genesis she was the front desk clerk. If not for her this hotel would rate not satisfied at all.

Genuine Hotels.com guest review

Itt was horrible, they would not let us check in until 3pm exactly. the room we camped out in was cold. Internet was slow. when we finally checked in we had a room that was not ready, so we changed twiced. Coming off a cruise ship it was a night mare.

Genuine Hotels.com guest review

I would stay here again.

Genuine Hotels.com guest review

Very bad... the service cannot be any worse. Pathetic staff. Wifi was advertised as free in the rooms.. however it was down right through my 4 day stay at the hotel. Exceptionally bad service , taking guests for granted

Genuine Hotels.com guest review

Was not pleased with waiting for airport shuttle for an hour and then taking a cab. The hallways in the hotel was a disgrace with soiled carpets. The rooms smelled of moist mildew. No thanks never again

Genuine Hotels.com guest review

Really basic accommodation at a premium price. Hotel needs refurbishment.

Genuine Hotels.com guest review

Bathroom needs urgent upgrade, especially the floor. Avoid scrambled eggs and sausage for breakfast. Both horrible. Good location but that is about it.

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel was filthy - everything from the floors to the walls to the ceilings!! It was so disgusting we were afraid to sleep in the room. While checking in, the staff was extremely rude to another guest. In the morning when we saw the neighbohood, we saw that it was just as bad! Avoid this hotel...it does not deserve 1 star, let alone 2.

Genuine Hotels.com guest review

We booked this hotel to catch few hours of sleep between our flights as it is very near the airport and hotel provides a shuttle service . Also it was a comfort inn , so you normally associate the quality which comes with this brand , which is decent and clean accommodation.. However I was disappointed by cleanliness and breakfast. But what was worse […] , the toilets got blocked in the morning and staff first said maintainance staff will show up only @ 7:30 am , I asked if we can use another room but they declined. Then I used the one in the lobby , it was also blocked !!! , this hotel may have some plumbing issue as I saw many lined up at the only other toilet in the lobby that was not blocked :-). We finally checked out @ 8:30 and there was no sign of maintainance staff yet . We made our connection alright. Read more

Genuine Expedia guest review

This room needs to be updated ASAP. The room was old and outdated. I had an old tv on a swivel on the dresser. I had to keep hitting power on the remote to get it on as it would power itself off at the same time you turn it on. I woke up with a sore lower back. I would never pay for this room again or stay here for that matter. Housekeeping knocked […] on my door twice to see if I'm checking out. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

This might be the worst hotel I have ever attempted to stay in. We saw the room and turned right around to leave. At the checkout counter the hotel employee didn't even respond when my husband said we were leaving. She just took the keys with no response at all. I would never recommend this hotel. I tried to change my reservation to another Choice hotel […] just down the street but the hotel told the reservation person that we were still there. It was horrible and bizarre. They would not acknowledge to Expedia, who we booked through, or to Choice Hotels, that we had left. They even hung up on the Choice Hotel person who was trying to help us. Unbelievably bad!!!! Read more

Genuine Expedia guest review

it was a dump. We stayed for 5 minutes and checked out, and paid for another hotel.

Genuine Hotels.com guest review

Check-in was fast by courteous staff. Hotel looks and feels faded, corridors carpets are old and faded, Room was ample with plenty hangers, TV, mini fridge,microwave and a coffee maker. But the windows were dirty and the frames were rusty, Same on the bath room, you can see some missing tiles under the sink counter, showing the rusty pipes. The room, […] the bathroom, toilets and shower were clean, nice towels and bedding sheets. Breakfast was average, with a selection of cereals,eggs, sausages breads and muffins, but with plenty guests serving themselves, the serving areas were messy, no dishware all is served on disposable plastic dishes. Overall is a good hotel, is you don´t care for small details, like disposable dishes at breakfast, missing tiles under the bathroom sink, and dirty carpets on corridors. Read more

Genuine Expedia guest review

The hotel is very close to the airport with free shuttle that runs about every 1/2 hour. The hotel deck staff was very pleasant and efficient. I had inadvertently requested a smoking room. They quickly and without question changed my room. There is a deli style restaurant which is also where the breakfast is served. The only restaurant outside the hotel […] that is within walking distance is IHOP. The property is in disrepair. The room is also in disrepair and I questioned the cleanliness. It was not up to Choice Hotels standards. Read more

Genuine Expedia guest review

Musty odor in hallways, rooms outdated.

Genuine Hotels.com guest review

Not again

Genuine Hotels.com guest review

The hotel is old and the doors keep jamming up, the rooms was non smoking but it still smelt of smoke, the carpet was old and worn out, the comforters smelt of smoke as well. My kids got locked in the bathrooms everytime they went in, the doors were hard to close and open. the room was not clean at all. I would never stay here again.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Good service, It has shuttle to airport, Free parking and breakfast. Negatives: the rugs looks dirty, low maintenance and the pancakes taste awful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front desk staff was help and hotel is located just a fe w minutes from the airport. However the room we got was unfortunately fowl smelling and the bothroom was unsanitary. The gym and game room are both well eqiuped.

Genuine Hotels.com guest review

The hotel was wonderful, the restaurant staff could have been a little more helpful.

Genuine Hotels.com guest review

I was very disappointed with my first room assignment, so I requested a room change and I must say this was handled very well by the Manager. The problem is that the first room looks dilapidated, even though it was clean! The first thing I noticed was that tne comforter had cigarette burn holes in it; the wall paper was peeling off in some areas; and […] the furniture need replacing as all the chip-board edges are crumbling and worn. The second room was much better and pleasing to the eyes. I must compliment them on the breakfast service, which went well beyond the stated time and I never felt rushed to finish up. Read more

Genuine Expedia guest review

Mattresses were excellent. Very generous and varied breakfast buffet. All staff encountered friendly and most helpful.

Genuine Hotels.com guest review

Great.

Genuine Hotels.com guest review

Very disappointing. The pictures on-line made this look like a nice place to stay. The room was very ordinary, had a bad smell, and the carpet felt dirty. Couldn't find a wine opener anywhere in the building. Unbelievable! The staff was friendly enough, but that didn't make up for the crummy overall feel of the place. Will never stay there again.

Genuine Hotels.com guest review

The staff were pleasant and helpfull. However the room had a horrible smell, bath tub drain blocked, wall paper coming loose and many areas of the hotel found very dirty with dust even in the restaurant lounge. My experience was very desapointed.

Genuine Expedia guest review

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Genuine Hotels.com guest review

WORST HOTEL STAY EVER. Pulled up to hotel in the night- there were people sitting all over the sidewalks and in the grass, drinking and smoking. Lobby was outdated but acceptable. Elevators and hallways were disgusting- trash, (maybe) spit and kicked in door jams. The room was OK, king bed, plasma TV, but the bathroom was dreadful...most disgusting […] thing I have ever seen. Extractor fan didn't work and no counter to put items on. Sink drain exposed and not clean at all. Fire alarm went off at 6am- when it stopped we called reception- no answer. Went back to bed, alarm goes off again. Went to lobby and receptionist couldn't care less that it was 6am and the fire alarm was going nuts. She said someone burnt toast in the toaster at the continental b'fast and when we passed by on the way to the room, they were still using the toaster! Immediately paged my belongings and left that dump! Read more

Genuine Expedia guest review

The hotel is obviously an old one and the smell is musty and mouldy. On the floor we stayed, there was an overpowering smell of stale cigarettes - thought all hotels had converted to non-smoking? Bed linens and towels were not fresh. A disappointing experience as I have stayed at many Comfort Inns.

Genuine Expedia guest review

I stayed in an "newly renovated" room. I could tell some stuff was updated but the room was dirty and the air quality no good. The room was hot even with air running and for the price, I will never stay there again.

Genuine Hotels.com guest review

Excelent attention and services.....basica breakfast

Genuine Expedia guest review