We have a very clean room, great service and wonderful location. We stayed and did holiday shopping and plan to stay again next year too!Genuine Hotels.com guest review
"my new favorite hotel in Charlotte"
We just needed a hotel room before a very early flight .. what we got was a mini overnight vacation!! From the moment we walked through the door, the staff was there to make sure we had everything we needed. room serivce delivery, early moring coffee before the airport, great breakfast options .. But the rooms, linens, beds .. all neat, clean and comfortable. […] Yes, we could have stayed by the airport, but do you really want to hear jets taking off and landing all night long? This hotel was a convenient 20 minutes away! A great way to spend the first night of the new year!! Read moreGenuine Hotels.com guest review
Excellent stay! We were greeted with a glass of champagne. Friwndly staff and very helpful on places to dine. Comfotable bed and the room was very spacious. We'll definitely be back!Genuine Expedia guest review
Very nice hotel in a great location. Stayed in a corner room which was quiet. Bed placement resulted in air vent blowing directly on head of bed. Mattress had never been turned, and one side felt as if an elephant had regularly slept there, while the other was supremely comfortable.Genuine Expedia guest review
Our stay was great with the exception of the $15 charge for valet parking that was not credited. We parked in the forst space of the valet area by mistake. DId not see the signs. When asked if the charge would be credited, the answer was a firm "no". We stayed for 3 nights and only parked in the space on the first night by mistake.Genuine Hotels.com guest review
The value was exceptional. The staff went out of their way to make our stay enjoyable. I don't think you can beat the location--next to the upscale mall and within walking distance of many good restaurants.Genuine Hotels.com guest review
The hotel is in a very nice part of town. Hotel staff was very helpful and polite.Genuine Hotels.com guest review
"Excellent hotel in upscale (South park) Charlotte"
A very pleasant stay in a completely refurbished hotel that is very convenient to upscale shopping and excellent restaurants. Many are within walking distance. From arrival to departure we were treated with utmost courtesy and respect. They appeared to really appreciate our business. Our room (one king) was immaculate, well decorated and with all amenities […] that were needed. Bed very comfortable, carpet clean, bathroom spotless. Very good shower. No plumbing or electrical problems. No hall noise or noise from adjacent rooms. AC and heat, room specific, easy to use and personalize and worked well. In room safe. Our room was on the second floor so there was some mild background noise (music) from the lobby. Unfortunately, In room Wi-Fi was an option that had to be purchased (we declined). The staff from the doorman on up were quite pleasant and very helpful. Breakfast in the hotel restaurant was included in our pkg. and was quite good. Apparently the standard rate does not include bkfst. Be sure to ask about this. Many excellent restaurants, bakeries and cafes are in the South Park area. Parking is convenient and plentiful around the hotel and in an adjacent garage. All areas around the hotel are well lit and we were assured were safe. We had no problems and walked to area restaurants. Would I stay there again, absolutely, highly recommended. Read moreGenuine Expedia guest review
"Great, no complaints!"
Everything was great! It's about 15 mins from uptown Charlotte. I would definitely stay again and would recommend it to anyone going to Charlotte for business or leisure! :))Genuine Hotels.com guest review
I was pleasantly surprise by the hotel. The whole place was beautiful and the restaurant food was excellent. The room was very clean and roomy.Genuine Hotels.com guest review
Excellent service and quality of hotel. Would recommend staying here to anyone!Genuine Hotels.com guest review
"Good for work trip"
Great perks- like wine upon arrival.Genuine Hotels.com guest review
It is a wonderful trip with great location. We enjoyed everything in hotel.Genuine Hotels.com guest review
"South Parks best kept secret"
Marriot has done an amazing job with this hotel. I used to stay at this hotel 20 years ago when it was a Hyatt. Marriot purchased this hotel and did a huge renovation that completely transformed this hotel into one of Charlotte's best kept luxury hotel secrets. The rooms have been updated with comfortable pillow tow mattresses and have the wonderful […] down comforter for great comfort. The staff goes way out of their way to bring you the best customer service possible and the ammenities are wonderful as well. Read moreGenuine Hotels.com guest review
"Hip, modern, family friendly."
We really enjoyed our stay at the Renaissance. The staff was extremely friendly and made us feel very welcome. We were greeted with a glass of white wine, and some fruit infused water. Excellent. The decor was bright, modern, whimsical, and fun. The atmosphere was casual. We felt comfortable having our kids there. Room service food was very good. Fitness […] room was modern and inviting. Read moreGenuine Expedia guest review
Great! Service ! Will never stay anyplace else in charlotte!!!Genuine Hotels.com guest review
"very nice hotel"
Conveniently located in a very nice part of town, staff was extremely helpful and the room was very comfortable.Genuine Hotels.com guest review
"Weekend in Charlotte"
I really enjoyed staying at the Renaissance during my Charlotte stay. The hotel was conveniently located near high end shopping, restaurants and highway access to downtown Charlotte. The staff was very accommodating and professional. The room service was great, but the food was only ok; could use a little improvement. Will I stay here again, absolutely […] and look forward to it. Read moreGenuine Expedia guest review
Very welcoming and helpful staff. Always willing to help. Very nice and comfortable room.Genuine Expedia guest review
We do not like the "fragrance" that permeates the lobby and the hallway on each floor. The clean=up of our room after the first night did not take out dirty glasses or replace with clean ones.Genuine Expedia guest review
"great hotel close to awesome shopping!"
The hotel was very accommodating! We got in early and they allowed us to check in early and check out late. Room was clean and quiet. You can walk to SouthPark Mall which is AWESOME! Highly recommend.Genuine Expedia guest review
When your hotel room looks like the pictures, you are always satisfied considering many don't. Well, the Renaissance looked even better in person. The color scheme was very rich in color and a pleasure to reside in. The staff was very attentive from the minute I parked at the entrance. Not only would I recommend this hotel to a friend. I would definitely […] look forward to staying again the next time that I am in Charlotte. Read moreGenuine Expedia guest review
We recently stayed at the Renaissance for a short trip, but wish we could've stayed longer. The hotel staff were very pleasant, and the location was near everything we needed. I will definitely be returning to this hotel.Genuine Expedia guest review
"Love this hotel!"
The location is great. Within walking distance of great restaurants and the best shopping in Charlotte. They are service-oriented and it's always a pleasure just walking into the hotel. Always our first choice when going to Charlotte.Genuine Hotels.com guest review
"Amazing, No other can compare!"
Me and a friend from out of town reserved a room for three nights for race weekend and ended up getting the room for a fourth night. It was honrsetly the best hotel I have ever stayed at! Will totaly be staying here many more times!The staff was amazing, if we needed somethign we had it with in five minutes of calling! We had room service delivered […] and it was amazing! Read moreGenuine Expedia guest review
Musty, staff unorganized. 30 minutes to get a glass of tea. Very unexpected. Rooms not up to standards.Genuine Expedia guest review
My stay was great! The hotel was good, service superb and the food very good. Me and my friends enjoyed a meet and greet in one of the small meeting rooms where we were served appetizers and beverages. It was absolutely wonderful. The service was exceptional. I would recommendGenuine Hotels.com guest review
Very frendly and competent staffGenuine Hotels.com guest review
"Beautiful hotel in a great location ."
Not enough parking spaces, had to walk a little bit to hotel. Rooms are big,spacious ,cormftable beds.Genuine Expedia guest review
Great stay with exceptional staff!Genuine Hotels.com guest review
Very comfortable stay at a first class property.Genuine Hotels.com guest review
Had and very nice bed and a great bar and out door chill patio. Staff was awesome! Could use better doors on the rooms. we were up early because we could hear everything in the hallway.Genuine Expedia guest review
"Best deal in Charlotte"
A mini vacation from the bustle of lifeGenuine Hotels.com guest review
Everyone we came in contact with was very friendly and helpful. Our room was clean and beds were compfortable. Breakfast was a little confusing as no explained the set up...Continental breakfast (bagels, muffins, yogurt) was $10, Buffet (scrambled eggs, bacon, grits, oatmeal, hashbrowns and fruit) was $15. The waiter didn't seem very happy to be there […] that day as he barely spoke to anyone. Next time I will definitely skip the breakfast, not worth it. Everything else was great and I will definitely stay there again. Hotel is very convenient to Southpark...drive across the street and you are in the mall parking lot. Read moreGenuine Hotels.com guest review
Great place great staff all around great getaway. Couldn't ask for a nicer place with some of the best hospitality I've seen in the south. Great job keep it up.Genuine Hotels.com guest review
What a wonderful hotel. He staff was wonderful. Next time I'm in Charlotte I will stay here.Genuine Expedia guest review
Loved it. Will definitely stay here again!Genuine Hotels.com guest review
Can't say enough about our stay at the Renaissance South Park. It literally took less than a minute to check in. We walked through the door and were quickly greeted and sped through the check-in with no problems at all. The entire staff at the hotel were extremely friendly and courteous throughout our stay. We had an issue one night while attempting […] to pay for a movie from our room and the front desk immediately sent someone up to take a look at the TV. He was there in less than 5 minutes and resolved the issue for us in no time at all - also giving us the movie free for our "troubles". Rooms were well done. Beds were comfy. Fitness Center was excellent. The hotel has a lot of extras and is in a great locale - near lots of shopping opportunities. I could go on and on. Just an great experience for us! Read moreGenuine Hotels.com guest review
"Nice in South Park"
Excellent experience. Very nice hotel for business travel.Genuine Expedia guest review
Hotel was awesome. Great staff excellent location clean rooms beautiful decorGenuine Expedia guest review
"Fabulous Night's Stay"
Had a wonderful time with family and a much needed restful night at your facility.Genuine Expedia guest review
"It was very nice stay"
They night was great, didn't want to leave the next morningGenuine Expedia guest review
Straight awesomeGenuine Hotels.com guest review
We were very pleased with the hotel, cleanliness and how friendly the staff was.Genuine Expedia guest review
Excellent Hotel and LocationGenuine Hotels.com guest review
"Great Stay but bring your own sheets"
Gosh I loved your hotel; the staff were great, the property was spotless, location was perfect and the flavored waters really refreshing after a long day out. The only problem we had for two nights in a row (even after having it fixed by housekeeping) was the queen size sheet on a King size bed. I was told that when the hotel is sold out that you run […] out of king sheets. That doesn't help the guests when in the middle of the night they have to get up and remake the bed a few times. Please buy a few more sheets. Read moreGenuine Hotels.com guest review
The best hotel that I have stay in a long time see you guys in JulyGenuine Expedia guest review
We enjoyed a comfortable bed and convenient location!Genuine Expedia guest review
Wish there was more parking near the front door, wish breakfast was available before 7am on saturdays....my stay included breakfast but had to check out at 7am in order to make my flightGenuine Hotels.com guest review
"Very Nice hotel with great staff!!!"
My husband and I have stayed at this hotel before and we enjoyed our stay at that time and again this past weekend.Genuine Expedia guest review
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