Great Southern Hotel Melbourne - Melbourne

THE HOTEL IS CONVENIENTLY LOCATED IN CITY CENTER. BUILDING HAS AN OLD WORLD CHARM BUT ROOMS ARE TINY AND NOT WELL MAINTAINED. STAFF ARE NOT AS FRIENDLY AS PEOPLE OF MELBOURNE.

Genuine Hotels.com guest review

Very old, not updated room with towel racks & toilet roll holders falling off. Convenient to Southern Cross station, but that's it..

Genuine Hotels.com guest review

This is a run-down place, however, the location is good. We stayed in a "courtyard room" which was simply a dump. The cleaning crew deserve a medal for trying to make it more presentable. The furniture is falling apart, the carped should be repalced many years ago, the fixtures in the bathroom are junk. It's really a shame, that the name of this place […] is Enterprize. Read more

Genuine Expedia guest review

They did not have our room ready when we arrived at 2:30 am. They finally put us in an upgraded room but told us we would have to move to another room in the morning. At 10:00 the next morning we received a phone call saying that we needed to be out of our room within a half hour (keep in mind that we didn't get to sleep until after 3:00). We started […] to shower, and as my husband started to undress there was a knock at the door and before he could say anything, the housekeeper started to walk in! When we complained at the front desk and asked for free parking, free breakfast, discount, etc., they said they had already given us an upgrade and that's all they could do for us. We were very inconvenienced and our complaints were not heard (we even asked to speak to the manager). Horrible customer service! Read more

Genuine Hotels.com guest review

The good news is, this hotel is in a great location for exploring Melbourne on foot - very close to Flinders Street station, so you can be right in the middle of the city within a very short space of time. The bad news is, the hotel was incredibly noisy - all the lower-priced rooms are built around a central courtyard, and you will be able to hear […] EVERYTHING that happens pretty much anywhere around this courtyard... people talking, people walking, etc. And since the low prices seem to attract a hard-partying, young crowd, don't plan on getting much sleep if you get a courtyard room. (I know I didn't.) The housekeeping hours also start at 8:30 in the morning (more noise), and since they don't have "do not disturb" signs for their doors, I was constantly jumpy that the housekeeping staff would come in before I'd left. One day they actually waited outside my door for me to leave - not exactly a relaxing experience! The service at the hotel was perfectly adequate, but not particularly friendly - they'll book you an airport shuttle, for example, but will do so unsmilingly, and will seem a little annoyed if you want more info on the city, or ask other questions. Overall - good price, great location, but I still wouldn't recommend the hotel. Look for other places in the same neighborhood! Read more

Genuine Expedia guest review

Noisy from outside traffic and room very dark

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Need to improve the cleanliness of the room

Genuine Hotels.com guest review

I ve stayed here many times before and particularily recoomend the classic courtyard rooms as they are new and very nice.

Genuine Hotels.com guest review

I always stay in a Classic Courtyard Room which is the newer part of the hotel. Rooms are clean and comfortable. Location is great. Staff on front desk are always helpful.

Genuine Hotels.com guest review

This was a great Location an old hotel with no modern updates but for the money definitely worth it

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I chose this hotel for the location to public transport and price for a 3 star hotel, from the room pictures on the web site they all looked clean and neat, they also had a cheaper option for non serviced rooms, this didn't bother us so we took that option. Upon arrival front foyer is modern and staff pleasant and accommodating. We were put in the "Court […] Yard rooms" this more aptly should be named the prison block. Our room was closer to 1 star and most of the lights didn't work and the exhaust fan in the bath room resembled a Boeing 747 taking off. The bed was comfortable, the air conditioning worked, the TV was a 1990 48 cm CRT and if you liked watching snow it was good. Don't get me wrong I was happy to stay in this but would have preferred to know what I was getting before I got there, the price I paid was great for the location but not for the room. I would stay here again but would probably prefer on of the refurbished rooms they advertise on the web site. Read more

Genuine Hotels.com guest review

Room was dirty

Genuine Hotels.com guest review

No, its not the best hotel. But rhe staff is friendly and helpful and the rooms are ok. That location for that price ia probably as cheap you can go before a hostel.

Genuine Hotels.com guest review

Would never stay there again

Genuine Hotels.com guest review

Small room,very little space to move about.

Genuine Hotels.com guest review

One staff member on the reception desk was extremely rude and constantly rolled her eyes at us

Genuine Hotels.com guest review

The staff were very pleasant however the room was a bit of a let down as the carpet was badly stained stained and the grouting in the bathroom needed redoing. Also the double bed was very small lengthways so my partners feet hung over the edge.As this was billed as a superior double room the decor and fixtures could have been better maintained.

Genuine Hotels.com guest review

Standard room called Superior was small, a bit tired and smelt of smoke (suggest previous occupant had smoked in room). Upon complaint hotel staff quickly upgraded us to a suite which was fantastic. Clean huge comfortable room with big windows overlooking street with seperate lounge with couches, seperate bedroom and large bathroom. Although room at […] front of hotel it was very quiet. Read more

Genuine Hotels.com guest review

Room was very average

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Our stay was great as always.I can not fault at all. We always stay here and love it.

Genuine Hotels.com guest review

Stayed just for one night. Small, older and simple, but clean and fully functional room. Very close to city and Skybus to airport. Good value for one night stopover.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Tarriff is worth what was charged. Hotel is right near train and tram stops so getting around is no issue. TV reception is not great but then you are in the CBD, however would expect this to change at the end of 2013 when they need to go to digital. I saw the previous incarnation of this hotel when it was built/refurbished about 20 years ago and it […] is now starting to show signs of age. Overall comfortable enough as you mainly just want a roof over your head. Read more

Genuine Hotels.com guest review

Very noisy walking on the loosen floor carpet that need to be attended.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

All you need in a hotel, Clean and comphy beds

Genuine Hotels.com guest review

Hotel room was in The Courtyard area which was very noisy due to so much surrounding concrete. However, I knew this was budget accommodation and the room was adequate and very clean. Location was close to free city tram but on my next visit to Melbourne, I would prefer to stay closer to the city centre.

Genuine Hotels.com guest review

Offers a great location, really close to everything - only a 5 minute walk to the aquarium. And rally close to the major tram lines, including the free city circle tram. Stayed in the superior twin, was quite cramped, not much of a view, windows very small, not much room and quite cluttered - the whole hotel once you get past the foyer and up to the […] rooms has quite a cramped feel. But good for the price paid. Cleaning service good, lovely main foyer, friendly staff. The bathroom in the room for quite satisfactory, more spacious than the bedroom. I'd recommend it for a cheap holiday accommodation, but if you're looking for something a little more romantic, definitely looks elsewhere - though you'll be looking at spending a little more. Read more

Genuine Hotels.com guest review

i will go back there it was exellent 11 out of 10

Genuine Hotels.com guest review

I stayed here for a single night looking for a well located, cheap room. Got everything I wanted. Cheap nights accom, friendly service, fantastic location and clean. Very close to the station and the casino. I will happily stay there for similar reasons in the future. Not one to take the missus for a dirty weekend though unless you are planning on living […] out the cheap city hooker fantasy. Read more

Genuine Hotels.com guest review

it was a pleasant stay overnight staff were very helpful and polite

Genuine Hotels.com guest review

Basic amenities are provided but not toothbrush and paste. The room phone seems to have not been cleaned for months (a layer of dust can be visually seen). Otherwise, all good. Location is excellent to southern cross station and food. Everything is within walking distance! An average hotel for travellers who are not fussy. Another to note, rooms are […] without windows so not suitable for people who cant stay in such rooms. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The room was smelly and musty. Carpets worn and dirty . Bathroom fixtures chipped and dirty Hotel needs a major renovation and clean.

Genuine Hotels.com guest review

Noisy air conditioner undergoing renovation

Genuine Hotels.com guest review

Have stayed here before on level four and five and was very happy with the room, the rate was $80.00, this time we stayed on level one and it was disgusting, the carpet was filthy wall were dirty and broken and there was a double and a single bed , the rate was $140.00 will not stay here again unless we can get an upstairs room.

Genuine Expedia guest review

Hi, I stayed at the Great Southern in early 2013 and although the location was great and the convenience factor was good, I was a little diappointed with a few things. There are no iron boxes or ironing boards in rooms. When I called, the receptionist said- "Yes, we have one but you need to come down stairs and get it". The rooms were also very dark, […] the air conditioning leaked and looked very old (and in need of updating). My friends came up to my room on the way out to dinner and the first thing they said was that the courtyard resembled a jail... I do however also realise that I paid a budget price and as such was not expecting an abundance of luxury but a little more refinement would have been nice. Read more

Genuine Hotels.com guest review

This hotel needs a revamp. It's dark, poorly lit, a bit damp and old. It is good for a cheap 1 or 2 night stay not more. It's perfect for a backpacker but okay for a couple. That too when it was a superior double room. Anyway, good for a couple of nights not more. The great thing about this hotel is its location. It's as close to the southern cross […] as you would wan it although its quite busy and thus a little noisy. Read more

Genuine Expedia guest review

We stayed 5 nights in the hotel, which we basically enjoyed. Close to all the central city action, public transprt system, etc. BUT - if only they could get their act together on the managent side of things! I complained every day (sometimes twice) about the fact that 2 of our lights were not working. Each day we were advised that it would be attended […] to that day. It turned out to be more than just a lightbulb replacement, and was never fixed. The room, though clean, up-to-date, and comfortable (though no windows to the outside world!?) showed many signs that the management, or certainly the maintenance side of things, just does not work. Toilet seat loose. Toilet brush handle came off. Not enough glasses.Not enough teaspoons. Soap & shampoo replacement spasmodic. A reasonable hotel spoilt by poor management practices. Read more

Genuine Hotels.com guest review

The room was quite spacious considering it wasn't that big a room. The bathroom was very nice and spacious and fancy and functional. When I first got there I thought the Hotel was a bit plain (but I booked it for the cheapr price and convient location so I wasn't really expecting 5-star anyway) but the room grew on me - can't say why, it was all jsut […] good - and I would certainly consider it on any return to Melbourne. Read more

Genuine Hotels.com guest review

Small room, clean and tidy. Central to everything

Genuine Hotels.com guest review

Room was very small, room was badly in need of painting, no hair dryer, no tissues,curtains were dirty, noisy. very small TV in cabinet low to the floor, reception was terrible even for local stations.Rooom was not made up at 2pm in afternoon.We have stayed at this location in the past but was very disappointed this trip.

Genuine Expedia guest review

This Hotel is in an ideal location for business travellers who are based around Southbank. It is just 6 mintues walk to the Melbourne Convention & Exhibition Centre, and 2 minutes walk from Spencer Street Station. Our room was ok. We were on level 3, and the room was very standard. The beds were comfortable, however if you are looking at spending a […] lot of time in your room to relax then maybe the Standard Double room is not the best. The bathroom is small, and not the cleanest. Read more

Genuine Expedia guest review

Stayed in the classic courtyard rooms which were lovely however should stay on the top floor and the walls are thin and could hear people stomping around upstairs in the morning which woke us up each day.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

clean and close to transport. not flash but ok for a quick stopover. minor things like only one wine glass and a noisy aircon. overall ok. 3 stars

Genuine Expedia guest review

Dirty, poor conditions, uncomfortable but a central location.

Genuine Expedia guest review