All hotels in Melbourne, Victoria, Australia
1 room, 2 adults
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44 Spencer StreetMelbourneVIC3000Australia, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.5 / 5Good

Score breakdown (from 1,772 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Value for money
    Best value for money
  • Room
    Room is all right
  • WiFi
    Bad internet service
  • Wellness Area
    Poor wellness & sports facilities
4.0 / 5Excellent
"nice for short stay"
Hotel was nice for a short stay, was in a noisy part of city, but was very convenient to Convention Centre, Staff were very accommodating, even with muck up with booking.
Genuine Hotels.com guest review
1 night trip May 9, 2014
A Traveler
US
4.0 / 5Excellent
"Good location for all sightseeings"
Hotel location and extractive room price
Genuine Hotels.com guest review
2 night trip Apr 28, 2014
A Traveler
US
2.0 / 5Fair
Once all renovations have been completed it will certainly be a very inviting place to stay again. Also the room I stayed in the smell of pizzas from the restuarant below was very overwhelming and made it quite sickly.
Genuine Venere guest review
Other trip May 1, 2014
A Traveler
US
3.0 / 5Good
The hotel is located on really good spot, which is what I am most like it .
Genuine Venere guest review
Other trip Apr 23, 2014
A Traveler
US
3.0 / 5Good
You get what you pay for, and if you can I advise to pay more! Room was clean and tidy and had everything you need although not well thought out. For example the wardrobe door does not open so you can't see the full length mirror and the air con is so noisy that you could never keep it on for it to be effective. I was in a courtyard standard room. It had been raining in Melbourne and all I could hear was water dripping, doors slamming and guests voices echoing all night. Bed is in need of an update as are the pillows. As i said, if you can afford a little extra stay somewhere else. I will not return.
Genuine Venere guest review
Other trip Apr 14, 2014
A Traveler
US
4.0 / 5Excellent
No comment
Genuine Venere guest review
Other trip Apr 5, 2014
A Traveler
US
2.0 / 5Fair
"Under construction mess"
There was nowhere to park and check in, parking was ridiculous (very tight garage space, $25 a day), one lightbulb in our room, the other two lamps didn't even have bulbs, lights burned out in the bathroom, heat/air didn't work, stairs were closed due to construction, and we got stuck in the lift....
Genuine Expedia guest review
Other trip Mar 30, 2014
Terry
US
3.0 / 5Good
"Staying in a cell"
Good things first: Room was newly renovated and clean. For a short overnight stay the location next to Southern Cross Station is ideal. However, the hotel is still under renovation, elevators were not working, workers moving through the building. Hotel asks for 50 $ 'key deposit'. We had a 'Courtyard Room' what meant that the room had no outside window, just to the courtyard which had the look like a jail with several floors.
Genuine Hotels.com guest review
1 night trip Feb 24, 2014
A Traveler
US
1.0 / 5Poor
"gross"
I actually killed a cockroach in my bed. good thing they screwed up my reservations and gave my 2 beds. the walls were gross, the toilet paper roll was clearly not new, no parking, 10am check out with a $10/hr charge until 1pm?
Genuine Expedia guest review
Other trip Feb 14, 2014
duece
US
2.0 / 5Fair
"Not a very pleasant stay"
When I arrived the hotel garage was full so I had to spend an extra $63 to pay to park in a nearby garage which was filthy. They put me in an "under contruction" area that had an open skylight with puddles of rainwater everywhere.
Genuine Expedia guest review
Other trip Feb 8, 2014
Casey
US
4.0 / 5Excellent
"Cool room"
Cool, newly remodeled rooms. Location adjacent to train station and 10 - 20 min walk to anything. Shower had variable hot water, which may be part of the remodeling.
Genuine Hotels.com guest review
4 night family trip Jan 20, 2014
A Traveler
US
4.0 / 5Excellent
On site car parking well priced but inadequate numbers of spaces-nearby public carparks extremely expensive parked 2km away at reasonable rates.nearby shops fast food etc good. For a supposed non smoking hotel there was a very heavy smell of cigarette smoke in the hallways and in the room we had
Genuine Venere guest review
Other trip Jan 15, 2014
A Traveler
US
4.0 / 5Excellent
On site car parking inadequate and nearby car parks extremely expensive For a non smoking hotel there was a heavy smell of cigarette smoke in the 4th floor corridors and room
Genuine Venere guest review
Other trip Jan 15, 2014
A Traveler
US
1.0 / 5Poor
I have stayed in youth hostels that were cleaner and cheaper than this. I stayed in a 'business room' i think it came up on the website as a superior double. There was nothing superior about this room. Old furniture and carpet, stained and looked dirty. Crusty white stains on the woolen blanket and left over black hair from the previous visitor was on the pillows. The shower was modern and clean but the shower head meant that you never got water all over you. The water was more like a light spray and didn't reach your feet. Horrendous for washing hair. The window in the room was blocked out with opaque frosting but not enough to block the light of the street lamp. Very old wooden bed that creaked and matching old matress that you sunk into. They charge $2 for leaving bags I never experienced this not being included in even a hostel price. The check in staff were friendly but this hotel is dirty and run down. Will not stay here again
Genuine Venere guest review
Other trip Oct 17, 2013
A Traveler
US
3.0 / 5Good
"central location"
Hotel room was clean, bed was comfortable and we were all really happy with accomodation we chose.
Genuine Hotels.com guest review
1 night trip with friends Jul 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Godd location"
very good would recommmend to country friends, car park was a very tight squeeze and you should be able to book a parking spot however there is parking next door. Room was very clean and modern ammenities
Genuine Hotels.com guest review
1 night trip with friends Jun 22, 2013
Ann
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Melbourne escape"
Fabulous location, close to transport, easy walk to everthing. Reception very helpful
Genuine Hotels.com guest review
Romance trip Apr 16, 2016
David
AU
4.0 / 5Excellent
We were located in the new wing which requires lifting heavy luggage on a flight of stairs. Nice newly renovated room. Great for a overnight stay.
Genuine Hotels.com guest review
1 night family trip Apr 3, 2016
Daniel
SG
3.0 / 5Good
"If only there is wifi, everything is perfect."
There was no free wifi!!! Wifi is so essential for travelers and having to pay A$9.90 for 2 hours of wifi is robbery. The people at the registration were not friendly and very curt at times. However the location of the hotel is very convenient for travel and banking/ business purposes.
Genuine Hotels.com guest review
4 night trip with friends Mar 28, 2016
Irene
SG
3.0 / 5Good
"All you need"
Stay to visit Melbourne so wasn't in hotel much but staff were helpful and pleasant
Genuine Hotels.com guest review
2 night romance trip Mar 20, 2016
Peter
AU
4.0 / 5Excellent
"Close to the CBD, Close to Transport, Good Value"
Checked in a little before 2 and the room was ready. Reception was poilite and friendly and the lobby is very elegant and looks great very nice if your having guests. The location is great with a Safeway and Coles over the road at southern cross, Regional and Met services easy to access from Southern Cross. Decent size room for the nights and affordable prices for the location. Great bar fridge. Loving the location will go back there again.
Genuine Hotels.com guest review
2 night business trip Mar 22, 2016
Nathan
AU
5.0 / 5Outstanding
"All that's missing is free wifi"
Great location
Genuine Venere guest review
3 night family trip Mar 13, 2016
A Traveler
AS
3.0 / 5Good
"A bit stressed"
Book in was a bit of a nightmare. They told me they did not have any parking and I had to find my own which I did 4 blocks away and then had to make 3 trips to get the luggage
Genuine Hotels.com guest review
1 night romance trip Mar 19, 2016
Helen
AU
1.0 / 5Poor
"Awful! Good location, but horrendous hotel."
No mobile reception in rooms - important if you need to be contacted. The place also really has the atmosphere of a prison bloc, It seems from a receptionist that many people say this. The first reception person was nice, I had to then deal with 2 truly awful and deliberately unhelpful people and at least the people when I left early seemed pleasant. For such an ugly place I would have thought at least hiring decent, polite and helpful staff at reception would be essential, to detract from the awful rooms. But no! One woman at reception said 'it is against company policy to give out the name of the manager, even their first name', interesting I thought, I then went to the room and there was a letter from the manager, with both first and last name. Had she been dishonest about hotel 'policies' as well as incredibly unhelpful? The location is good for Skybus, but there are better hotels very close. It is just a horrible place! Even the supposedly 'renovated' room I had just smelt of paint but had taps that fell off and very dated furniture. They also had the sheet and brown blanket on bed revolting combination. No way do they clean the blankets between people. Avoid!
Genuine Hotels.com guest review
1 night business trip Mar 13, 2016
A Traveler
GB
3.0 / 5Good
comfortable room and across the street airport bus
Genuine Hotels.com guest review
2 night trip Mar 12, 2016
ma victoria
AU
4.0 / 5Excellent
staff helpful with advice on getting around town.Good location and quiet at night.
Genuine Hotels.com guest review
1 night trip Feb 28, 2016
John
AU
3.0 / 5Good
"Good Hotel for price"
Well priced Hotel opposite train station, Room very clean and comfortable.
Genuine Hotels.com guest review
2 night trip with friends Mar 11, 2016
A Traveler
AU
4.0 / 5Excellent
"one day stay"
comfortable
Genuine Hotels.com guest review
1 night trip Mar 14, 2016
Anne
AU
3.0 / 5Good
The hotel was great and suited my needs for an overnight stay. Would definitely stay again for convenience.
Genuine Hotels.com guest review
1 night trip Mar 7, 2016
A Traveler
AU
4.0 / 5Excellent
"Great Hotel."
Always stay here when in Melbourne near to transport and citu sites,comfortable,good rate price.
Genuine Hotels.com guest review
2 night family trip Mar 3, 2016
Rosalie
AU
2.0 / 5Fair
"Won't stay here again"
This place feels like a hostel, but isn't one. Not impressed. And the wifi was super expensive! Wouldn't stay here again and do not agree with the ratings.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2016
Jade
AU
3.0 / 5Good
Rooms and Bathroom need redecorating looking very tired
Genuine Hotels.com guest review
2 night romance trip Feb 29, 2016
Punil
AU
3.0 / 5Good
"Okay for the price"
The staff were friendly and helpful The walls in the room however looked dirty and and drawings on it
Genuine Hotels.com guest review
1 night romance trip Feb 25, 2016
A Traveler
AU
3.0 / 5Good
Very good concerning the price
Genuine Hotels.com guest review
4 night family trip Feb 25, 2016
Nazhin
AU
4.0 / 5Excellent
"Love the space and good location."
the room is super big. But the carpet is bit too old. And the bedsheet does not feel that clean.
Genuine Hotels.com guest review
4 night family trip Feb 4, 2016
A Traveler
AU
4.0 / 5Excellent
"Exceeded Expectations"
Considering how cheap this hotel was compared to other places, I was prepared for it to have numerous down sides. But it was very good! 24hr reception, modern, smart rooms, ample plug sockets. The location is both ideal and a nuisance - it's opposite Southern Cross station and the SkyBus coach terminal which shuttles to and from the airport, but the main road, trams, and trains are quite loud. Not a problem for stopover but I wouldn't stay longer if I was in town.
Genuine Hotels.com guest review
1 night trip Feb 23, 2016
Chris
GB
2.0 / 5Fair
The room was small but clean the air conditioner was old and the pipes rattled so load from floor above bathroom. Very noisey I did not enjoy my stay I won't stay ever again
Genuine Hotels.com guest review
1 night business trip Feb 17, 2016
Racheal
AU
5.0 / 5Outstanding
"Good economy Hotel."
Stayed there for Edinburgh Tattoo, together with my daughter. I together with my wife have stayed here a number of times, because it is so so close to all transport.
Genuine Hotels.com guest review
2 night family trip Feb 11, 2016
mr George b
AU
2.0 / 5Fair
"Disappointed for the price"
was disappointed about the room- very small, no where to sit other than the bed.On arrival the fridge has been turned off - took hours to cool down, the bed was ok, the shower worked well but had mould all along the floor and wall tiles. Some of the staff were helpful others were very rude. You are only able to get ice if the restaurant is open and if you need a bathroom down stairs you can only use the restaurant one. There was an event on in Melbourne at the time and having to pay $300+/night I expected much better. I would consider this room about $90-$110/night normally and even then i am not sure I would stay here again. The only benefit of this hotel is the great location
Genuine Hotels.com guest review
1 night trip with friends Feb 12, 2016
Vicki
AU
3.0 / 5Good
"You get what you pay for."
They say that you get what you pay for and I got a cheap room that's needed a repaint and new curtains that close property and new mould free silicone in the bath/shower.
Genuine Hotels.com guest review
1 night business trip Feb 8, 2016
A Traveler
AU
3.0 / 5Good
Would not stay again
Genuine Hotels.com guest review
2 night business trip Feb 7, 2016
Kevin
AU
5.0 / 5Outstanding
"Clubbing Trip"
Absolutely amazing.
Genuine Hotels.com guest review
2 night trip with friends Feb 6, 2016
A Traveler
AU
3.0 / 5Good
"Worn and tiny room, but great location"
Rooms are very basic with marks on walls and tables, but the aircon was good and the room was clean. Great location, short walking distance to CBD.
Genuine Hotels.com guest review
2 night trip Feb 1, 2016
Niina
AU
2.0 / 5Fair
"NOT RECOMMENDED"
The initial room was so poor and old with a mouldy smell I raised concerns with the staff. To their credit they upgraded me ( I had to pay )to one of their renovated room. This was much nicer but the flying cockroach, smokers out the front of my door and the dirty bathroom door put a dampener on it. Would not recommend this hotel.
Genuine Hotels.com guest review
2 night business trip Jan 31, 2016
Michael
AU
3.0 / 5Good
"Melbourne weekend"
The staff were pleasant and the hotel entrance nice. The room was spacious enough. I did miss not having a clock radio and a hairdryer in the room. It was quicker to walk the stairs than wait for a lift so I got my daily exercise. The price was good for being close to everything we needed. Parking was available next door and booked through the hotel which was convenient.
Genuine Hotels.com guest review
2 night family trip Jan 29, 2016
Marion
AU
5.0 / 5Outstanding
Room had some maintenance issues that was reported to the hotel manager overall it was an enjoyable stay
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2016
A Traveler
AU
1.0 / 5Poor
"Awful."
Simply awful. The attendant at the front counter seemed out of it and uninspired - like us checking was wasting her time. We walked up a right staircase to the first floor, which looked like it hadn't been cleaned since the 1980's. And this was the nice part of the hotel. Then we walked out the back hallway to the "courtyard", which looked like a prison yard.it was airless and noisy, with little natural light. We entered our bedroom which was poky at best, and did little to convince us we weren't in a prison. The room had two windows into the "courtyard", no other natural light, and smelt faintly. We lay on our bed listening to the the occupants of a room four flights up and 5 rooms across engage in a very loud conversation while slamming doors, and there was no noise dampening at all. We didn't end up staying the night, opting to drive the 150k's back home at 1.00 am rather than stay here. In the end a total waste of time and money. There are a ton of places you could spend your money and have a better night.
Genuine Hotels.com guest review
1 night romance trip Jan 29, 2016
David
AU
5.0 / 5Outstanding
"Anniversary weekend away"
Great place to stay and the restaurant was good. The staff were very friendly and we will use this hotel again when we come to Melbourne. Cleaner forgot the bathroom floor
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2016
Gary
AU
4.0 / 5Excellent
"good price"
good location heavy footed people in room above bit of up kept needed and repair
Genuine Hotels.com guest review
1 night family trip Jan 27, 2016
william
AU
1.0 / 5Poor
Was the worst hotel i ever been at i will never would stay there again the staff not nice at all
Genuine Venere guest review
1 night trip Jan 27, 2016
A Traveler
AS
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