"Great clean room"
Room was terrific, very clean and tidy. Hotel could have had better signage to initially direct you to your room.Genuine Hotels.com guest review
"Extremely handy for Southern Cross travellers"
Shower tepid & too much light in room, not possible to shut out so suggested blinds.Genuine Expedia guest review
3 re condition of hotel due only to renovations and minor inconvenienceGenuine Hotels.com guest review
"All good apart from the shower"
We enjoyed a great stay here in a modern and clean room, the only issue was the plumbing. The water temperature in the shower was difficult to the get right, and kept changing during the shower from freezing to scalding.Genuine Hotels.com guest review
Checked in at midnight on thurs for 3 nights, checked out the next morning. Costruction works ongoing on the foyer which wasn't stated when booking the room! i had booked a superior room which i could only liken to a quite small run down hostel room at best. uncomfortable sleep on an uncomfortable bed in a dirty feeling room. hotel and rooms are nothing […] like the pictures online, general appearance is grubby and dated.not worth the rates. booked into a well known hotel across the road the next morning to enjoy the rest of the weekend! Read moreGenuine Expedia guest review
We stayed at the Hotel Enterprize several times, never had a problem. The staff were friendly & obliging. It has since become Great Southern Hotel, & we were very disappointed. I asked for a room with a window & 2 chairs, neither was supplied, & the t.v. was on a side wall. On request they moved us to a "deluxe" room. It had dirty curtains, one was […] tied with a knot, making it look even dirtier. Overall the room was shabby. We paid $85. per night, so we got what we paid for. I did tell the staff that we would happily have paid extra for a better room, had they notified us. Read moreGenuine Expedia guest review
"Good value for money"
Very comfortable bed and my favorite low pillows I can't ever find in any other hotel even 5 stars...A bit noisy outside due to some road works but I slept wellGenuine Hotels.com guest review
"Nice hotel great for a lads trip"
Easy comfortable hotel, couple of big beds, close to the city and sherlocks. Easy to crash in. enjoyed itGenuine Expedia guest review
"Great Location, Clean Rooms!"
Overall it was pretty good. The hotel was under construction so nothing too luxurious but the room was clean and the bed was great. Excellent location in the heart of the city! 30 second walk from the Train or the Tram! Customer service could have been better, not very friendly. Charges for wifi and for holding onto your bag for a couple hours long […] er. Read moreGenuine Hotels.com guest review
"Close to business conference I attended"
Hotel undergoing renovations , foyer , hallways lifts were filthy. I had booked a car park and phoned on day to confirm when I arrived late that night was told there was no car park. Eventually they found one. Had to go outside to get to breakfast. The bed was supposed to be king size, it was only two doubles put together.Genuine Expedia guest review
"Close to transport and Convention centre"
Newly renovated hotel on Spencer St - near Flinders st....close to Southern Cross station and the Convention centre - also casino and Southbank. Easy walk to Yarra precincts and city centre. Plenty of shops nearby.Room was facing inner courtyard so a little dark. I wish there was a light switch near the bed and matching same size glasses in the roo […] m. Read moreGenuine Hotels.com guest review
I stay frequently and think its great at the southern local wise etc I left a written review prior to leaving kathleenGenuine Hotels.com guest review
"Convenience to Southern Cross Stn. and No 96 tram"
It suited us for the weekend of the flower show as everything was within walking distance. it will be much better when the reception renovations are complete. Lifts could do with an update. Rooms are very modern and comfortable.Genuine Expedia guest review
This hotel was perfect for my short stay in Melbourne. I was there for a conference. I caught the bus from the airport, walked the short distance to the hotel, caught the tram to me conference each day and walked the short distance back to the bus station to go back to the airport.The rooms are comfortable enough, and whilst not perfect, were perfect […] for my needs. I would stay here again if I was in Melbourne for similar reasons. Read moreGenuine Hotels.com guest review
I WAS VERY SATISFIED WITH MY ROOM THE BED WAS SO COMFORTABLE, AND THE PRESSURE OF THE HOT WATER IN THE SHOWER WAS EXCELLENT. HAVE STAYED HERE NOW ON FOUR OCCASSIONS AND WILL DEFINATELY BE STAYING AGAIN LATER ON THIS YEAR. STAFF WERE VERY PLEASANT AND COURTEOUS, AND WERE VERY HELPFULL WITH MY REQUESTS. KEEP UP THE GOOD WORK.Genuine Hotels.com guest review
"Excellent location, good value."
I enjoyed the location of the hotel, and the room was good value at the budget rate given. Had initial problem with air conditioning, but was eventually fixed by a staff member. I would recommend, and probably stay again if the rates were similar.Genuine Hotels.com guest review
"close to train station"
I have stayed at Great Southern before and while dated, it was clean and nice. This trip, we ended up in the newly renovated balcony rooms. While they were clean and new, they are very cramped. The double bed was against the wall so you had to climb over your partner to get in/out of bedGenuine Expedia guest review
"new/ clean hotel room"
the reception staff was quite missable and I had the feeling they didn't want help me but had to. the room was nice renovated and is still smelled of paint, very clean. It was a bit noisy when people walked in the walkway. guests/ staffs were allowed to smoke just outside there room and their smoke came from time to time in my room, I didn't like that. Overall […] a nice new room but just suitable for short stays. Read moreGenuine Expedia guest review
"need looking at"
over all not to bad of a stay but too much outside lighting at night room let in way to much outside lightGenuine Hotels.com guest review
Courtyard rooms are very noisy as they reside in an open air stair well. Check in & out service was ordinary, slow & bland. Hotel under construction. I didn't think it worth the $160.Genuine Hotels.com guest review
"Convenient to Southern Cross"
Very cost efficient, comfortable, quiet (apart from the fact that I was close to the elevator but that stopped at about 10pm) and I slept well. Should be top class once the renovations are finished.Genuine Hotels.com guest review
We definitely got the vibe of a jail when we walked in! The room was comfortable and the front desk staff were amazing so all in all it was a good stay :)Genuine Hotels.com guest review
Last visit approx1-2 years ago-happy value for money presentable clean etc. This visit just the opposite I believe under new ownership reception etc a shambles no resemblance to internet photographs- grubby unsavoury types wandering around. Computer not working properly csusing check in delay at 1.30 am after late delayed flight staff unable to be obliging […] and allow extra half hour check out in morn due to new inflexible rules Read moreGenuine Hotels.com guest review
"Great location for getting around town"
Handy to transport and walking along riverside to CBD attractions and tourist tram some renovations happening but location makes up for that,always helpful and friendly staff, great stay againGenuine Expedia guest review
About what I expected for the price. My phone wouldn't connect (Optus) I'm my room which was on first level in the courtyard. Undergoing renovations so I expect things will be better when finished. It suited my purposes for this trip and would consider againGenuine Hotels.com guest review
Enjoyed our stay, will be so much better when the renovations are finishedGenuine Hotels.com guest review
Location of hotel was great for my overnight stay in Melbourne. Have stayed at this hotel many times and in the past felt is was looking a littlle tired but renovations are being undertaken this visit I stayed in a new room in the Courtyard room was clean and very comfortable - will be back again.Genuine Hotels.com guest review
"Close to the Southern Cross Station"
Pros: The hotel is very close to the Southern Cross railway station. The rooms and the toilets were clean. The reception desk and cleaning staff did a good job. Cons: There was some restoration work going on, which made it difficult for the guests to move around. I would strongly recommend the hotel to upgrade their lifts (elevators), they are ancient […] and do not make the guests feel safe in them. Also, a microwave in the room, would be very helpful to the guests who would want to warm their food. Read moreGenuine Expedia guest review
"Affordable accom in a prison style room"
The room was clean, linen tidy, it was affordable and at the end of the day we got what we paid for. Could not escape the feeling of staying in a prison though, the 'courtyard rooms' resembled the old style prisons, when you see it you would know. The reception was undertaking a renovation which meant long waits, even longer waits for the elevators […] as one was not working and a feeling of walking through a construction area. But if you want a cheap room in the heart of Melbourne, this works. Read moreGenuine Hotels.com guest review
"Nice hotel close to everything"
Yeah good Austar tv fridge windows opening nicely great bathroom top comfortable beds for my son and I who just had an ankle operation and needed a good rest in a good bed overall excellent not problems good price wouldn't pay more though but would stay there again for sure when it fits in with my plans as I travel to melbourne from qld up to 20 times […] per year mainly for the Richmond footy club Read moreGenuine Expedia guest review
we stayed on the 8th for 1 night.. no one said there would be renovations when we came back on the 19th for 1 night.. it was a mess to get through the old lift as only access..Genuine Hotels.com guest review
We stayed here for three nights.. Great location,stones throw from Southern Cross Station where you can get the Sky Bus to And from Melbourne airport. There were tram stops close by making the rest of the city very accessible. The room we had was newly renovated/decorated so it was clean and comfortable and also quite spacious. There was very little […] noise to be heard from outside traffic at night etc. we didn't avail of breakfast or any other hotel amenities while there so I can't comment on them. Read moreGenuine Hotels.com guest review
Small room off the courtyard but had all the basics needed. Recently refurbished so a faint unpleasant chemical smell coming from the carpet but not too bad.Great location to the casino and railway station. Staff in the restaurant very helpful and obliging on special request. Property still being renovated. Great value for money. A/C a little noisy […] . Read moreGenuine Hotels.com guest review
The staff were nice, the rooms were comfortable, and it was lovely and close to the station. Next time I hope the renovations in the lobby are finished.Genuine Hotels.com guest review
"Base for trip to airport"
The hotel is good value for the room rate. Its close to the station and the Skybus which were the primary reasons for booking the room. Check in was OK. The only niggle is having to put a $50 charge on yor credit card to cover your stay which is credited back to your card after a week. Could have paid cash but that could have delayed my checkout. Plenty […] of food options around the hotel. The room its self was fine. I would book again. Read moreGenuine Hotels.com guest review
"Convinient location - good for short stays"
Friendly welcome on arrival, there was a little feeling of a mess and not well organised down to renovation works in the reception area. But it didn't bother me a lot. The room I stayed in would benefit from a facelift as well as very tired, bed side table not working (would have told if someone would have cared to ask me how my stay was...)Genuine Expedia guest review
"Great family hotel"
Thanks for a great weekend away we will be back for sure :-)Genuine Hotels.com guest review
"Suited our requirements"
FIne for what we needed for overnight.Genuine Hotels.com guest review
"Close to transport"
The staff at the checkin counter was friendly. However, the staff at the restaurant was not helpful or friendly. I wanted to borrow a knife for a few minutes to cut a mango and the restaurant staff did not want to lend it to me. I did not think it was unreasonable to borrow a knife to cut a mango.Genuine Expedia guest review
"Good hotel in Melbourne CBD"
We recently had a very pleasant stay in the Great Southern Hotel in Spencer Street, Melbourne. Location was great, staff were very pleasant and upkeep of our room was excellent.Genuine Expedia guest review
"2 double beds - I don't know what it is called"
The room used to provide the basics, hairdryer, microwave but this time none of that was there. Every time we opened the door to the room there was a very offensive smell. The tv was quite small, the beds were comfy though and the room was large. I think they need to remove the old tv and cabinet now its not needed.Genuine Expedia guest review
"Nearest to Airport"
It is very convenient to access to the airport. Hotel although is rather small, but it had whatever i need. The staff is also very helpful.Genuine Expedia guest review
"great location and very comfortable room"
superb location, good service and comfortable clean roomGenuine Hotels.com guest review
Much better than I thought. Only the lobby needs up grade. Location is the best.. Lobby girls very helpful . Japanese. Chinese and Irish ... After 4 weeks in Thailand the bed was great and shower hotGenuine Hotels.com guest review
"Perfect room with lots of comfortable items."
All new, hairdryer, beautiful bath, high quality linens, nice tv, modern, quiet, nice fridge and tea kettle. Most important: very close to transportation center!!!! Also close to all sights. Highly recommend. Only drawback: you pay for WiFi. But it's free nearby.Genuine Expedia guest review
The room was decent, but noisy, too much street traffic even throughout the night. The curtains could not shut out the light from the street. If you are sound, light-insensitive sleeper -this is not an issue.Genuine Hotels.com guest review
We love staying at the Great Southern Hotel.The staff are so helpful and so polite.Our room was excellent and very clean. We booked a double room but needed another bed for my daughter and the staff booked us in with no worries. I will always recommend this hotel to all.Genuine Hotels.com guest review
"Great rooms great price"
First stay and will stay again. Great position, close to the station. Lovely room although a bit of a trek to find it. Comfortable bed and spotlessly clean room.Genuine Hotels.com guest review
The room was neat and tidy,and close to where we had to go, would stay there againGenuine Hotels.com guest review
"Comfortable and convenient"
Great location for travellers looking to explore melbourne, reasonably priced, and clean!!Genuine Expedia guest review
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