Stayed there for the convenience to Southern Cross Station, traveled from country Victoria on Sunday and flying out on MondayGenuine Hotels.com guest review
"Great location, not so good hotel"
The hotel is under renovation. There is dust everywhere and noise. It was a surprise to me as they didn't mention it when I booked. The AC was not working the first day and they got it fixed after I told them. The room was smelly and damp. The overall cleaningness of the room was not terrible, but could have been better. There was hair and dust from […] previous passengers. Location was great. Read moreGenuine Hotels.com guest review
"Halloween night in City."
Our room was small but clean and well appointed. Air con worked fine as did fridge, TV etc. Hotel is undergoing renovations at present which makes reception area small however this is only temporary. Location is Excellent!! Walking distance to Crown Casino, Melbourne Exhibition Centre & much more. Taxi rank outside hotel. Overall, excellent value for […] money. Happy to stay again. Read moreGenuine Hotels.com guest review
"Sad with the room's set up"
I booked a room for 2 people but sadly it was set up for 1 person (1 chair, 1 glass and no room for 2). I did the complain at reception but I couldnt get a reasonable explanation about why that happened.Genuine Hotels.com guest review
They were doing renovations at night and it was noisy. They did however listen to my complaint and all was quiet just prior to midnight.Genuine Hotels.com guest review
"Good hotel Good location"
Satisfactory customer service. Will stay again and recomend others.Genuine Hotels.com guest review
Convenient location, close to everything. Good if you just want somewhere to sleep and spend most of your time out and about. Rooms are clean but unfortunately the only windows were towards the "court yard" and the blinds needed to be down so people could not see into the room.Genuine Hotels.com guest review
"Horrrible hotel and service"
Worst hotel ever. I am never going againGenuine Hotels.com guest review
"Awesome on a budget"
Enjoyed the room - as a shared room, there wasn't much privacy in the bathroom, only frosted glass so I wouldn't use the bathroom with others in the room. Otherwise, the room was perfect on a budget.Genuine Hotels.com guest review
"Convenient for a short city stay"
Was glad I was forewarned about renovations in the lobby, however the reduced lift access and no stair access was pretty inconvenient. Room was generally comfortable and clean, location was convenient for getting around everywhere we needed to. Buffet breakfast arrangement next door was overpriced and not great quality; found other options close by […] that suited much better. Staff generally helpful although did not appreciate our towels being refreshed daily despite being neatly hung for reuse. Would stay again if the price was right. Read moreGenuine Hotels.com guest review
Renovations taking place at time of stay.Genuine Hotels.com guest review
Really nice hotel and in the centre of the city!!!!Genuine Hotels.com guest review
Hotel's foyer area is still under renovation. The Front office staff''s customer service is below par.Genuine Hotels.com guest review
"Great place to stay"
We had a lovely stay it was close to everything we needed. It was a pity that they where doing renovations but these are necessary at times. The rooms were clean and quite. And of course great value for money and I would recommend it to anyone.Genuine Hotels.com guest review
"Review of Great Southern Hotel"
We had a very enjoyable stay. Yes, there was work going on inside and outside the hotel but that is why the price was so low. The work going on outside the hotel was not heard from our room on the 4th floor. We were very impressed and will definitely stay here again.Genuine Hotels.com guest review
"They were having a renovation..."
I had no idea about the renovation happening on the hotel... Noises, mess and dirty. I know it's a temporary condition, but was a bit disappointing...Genuine Hotels.com guest review
Great place to stay. Handy to southern cross station and melbourne city. Hotel very clean and large rooms. Older style but a great stay. I would stay again.Genuine Hotels.com guest review
"I loved this place, great potential"
Was totally surprised by the room i stayed in size perfect, modern and very comfortable, great tv for just relaxing before bed Shower bathroom/ensuite great convenient This renovation will make this hotel a great convenience for train travel for me! Can hardly wait to stay next time and see how the foyer turns outGenuine Hotels.com guest review
The hotel is being renovated, so "Hotel Condition" can't be fairly rated. However, everything else was very good, and quiet, and I received a very cheap rate, so was more than happy. It's very close to Southern Cross station which I needed.Genuine Hotels.com guest review
"Clean and comfortable"
Staff were very good, room was clean and comfortable, stairs were a problem with heavy suitcases, two single beds pushed together dont make a queen as you have the binding all around the edges of both bed, and aircon had a mind of its own but clean, tidy, comfortable, cold fridge.Genuine Hotels.com guest review
"excellent stop off hotel"
COMPACT,well equipped rooms,and good location.Very reasonably pricedGenuine Hotels.com guest review
Staying at less than top hotels in Melbourne can be hit or miss when it comes to quiet at night. Compared to a previous hotel in the CBD (much more expensive), our room was quiet. The shouting of late nighters that you find in many parts of Melbourne was non-existent. The room was clean, comfortable beds, good bathroom. It is very affordable and offers […] the immense convenience of being near Southern Cross Station for the trains, trams, and Airport Bus. If you don't need a luxury hotel, like quiet and don't want to pay too much for a CBD hotel, I would recommend this. Read moreGenuine Hotels.com guest review
"Great Southern Hotel"
I enjoyed my stay. Quiet hotel staff very friendlyGenuine Hotels.com guest review
Hotel in great location and is being renovated so hopefully will improve once completed. Staff very friendly and helpful.Genuine Hotels.com guest review
Not fantastic, but certainly value for money. Fantastic is not expected at these prices!Genuine Hotels.com guest review
"good service close to railway station"
low traffic noise staff were polite and helpfull emergnigy procedure was good when power failed.Genuine Hotels.com guest review
Very handy to all amenities ie trams, buses, trains, plus nearby shops for snacks and shopping. 0verall a great point to start a visit to MelbourneGenuine Hotels.com guest review
"Ok place to stay close to southern cross station ."
Just needed a place a stay a bed for a few nights . Suited my budget every thing worked well I'm happy .Genuine Expedia guest review
Was very close to Southern Cross station, which was good because we only used public transport in our trip. As such it was a little noisy sometimes, but not too bad. Was a little basic but clean and neat. Shower a bit slippery. Overall it was nice.Genuine Hotels.com guest review
All good except for remodelling.Genuine Hotels.com guest review
"good overall for the price paid"
we stayed in this hotel in 2 separate periods. the first room we stayed- the mini fridge made an extremely loud whirring sound while we slept which comes and goes every 30-40mins or so (wonder why), so we had to switch off the fridge overnight. 2nd room didnt have this problem. overall still a clean, affordable hotel n pretty comfy experienceGenuine Expedia guest review
Stay was good, but I wish I had known that the hotel was under renovation at the time so was quite dirty at the time, also rooms are quite dated!Genuine Hotels.com guest review
Rooms small but clean and tidy. They were refurbishing the foyer and reception area so it looked very untidy. Staff very friendly tho. Great for an overnighter and it was a great price.Genuine Hotels.com guest review
"You get what you pay for"
Tidy clean rooms. Beds a little soft and flat pillows. Configuration could be better (door stopper right in front of toilet, couch placed beside TV against wall it hung on and TV too small to watch from bed). I stayed in a superior double and it was bigger than I imagined. Close to public transport.Genuine Expedia guest review
"Beds weren't as per standards"
There was holes in bed-sheet and blanket. This was a bad experience as compare to last time, when I stayed over there before.Genuine Hotels.com guest review
"Nice hotel close to the station"
Great hotel close to the city. Cant wait for the renovation to finish.Genuine Expedia guest review
Great location, walking distance to everywhere and close to the tourist tram. Huge room and bathroom, at front of hotel but outside noise not a bother. Foyer is undergoing renovations, a huge building site but did not put us out. Great value.Genuine Hotels.com guest review
"Excellent Location & Price"
Great location opp Sthn Cross Station plenty of food outlets trams opposite 1 kl easy walk to city center,, clean & tidy rooms excellent value for moneyGenuine Expedia guest review
Undergoing renovation when I arrived. Staff very approachable and friendly. Room clean - just some marks on the wall. Gave voucher for restaurant - generous touch.Genuine Expedia guest review
I found that the motel, even though close to the city and train station was substandard. I understand that they are doing up the foyer and reception areas but it goes beyond that. The lift was dingy and grubby. Everywhere walls were dirty. The room itself was grubby. Walls all marked and desperately needing a paint job. The carpets were all stained. […] Discussing. The doors to to the rooms all slammed shut so as you can imagine, that is all you heard all night. In my opinion they should be doing up the rooms and sorting out the slamming doors before the foyer as that is where it counts the most. Read moreGenuine Expedia guest review
"Hotel good only exhaust fan in toilet is too noisy"
good experience A good night 's rest to face a busy dayGenuine Expedia guest review
Great little hotel in the heart of melbourne close to all the great cafés shops footy grounds including MCG markets great for early morning getaways to the shuttle bus to the airportGenuine Expedia guest review
"Close to transport and city centre."
5 minute walk to Airport coaches and city transport outside the door. Casino and south bank restaurants a short stroll away. Great location for travellers.Genuine Expedia guest review
"GOOD CHOICE FOR TOURIST"
This is a nice hotel, well located for visiting Melbourne. Budget rooms are small, no window on the outside but tiddy. The only issue in September 2014 is that OPTUS network not received in the room. I asked for changing room but staff at the reception didn't agree. Not for Business trip.Genuine Expedia guest review
That's what you get for low pricesGenuine Hotels.com guest review
"location was great, reception staff most obliging."
I really appreciated the fact that I was able to have access to my room at 11.00am. Because I was going to be busy from that time onwards, it was great to be able to unpack & relax for a while before I left.Genuine Expedia guest review
"Reasonable accommodation in very convenient locale"
Handy to Southern Cross station and relatively easy to get around the CBD. Hotel undergoing renovations, so there were some minor inconveniences, but not too noisy. Staff seemed a bit overwhelmed at times by the number of people in reception simultaneously.Genuine Expedia guest review
Rooms have been renovated & are ok but the rest of the hotel is still being renovated & isn't great. Location was great for the event we had on.Genuine Hotels.com guest review
"the second time to stay"
room was clean enough space quiet staff were friendly n helpfulGenuine Hotels.com guest review
"Hotel currently under renovation, great location."
Hotel is obviously under renovation which was to be expected. Staff were friendly, room was clean. They let us check in early. Bed was a bit hard and window to Main Street (spencer st) didn't close properly which made it a bit nosy but overall it was good value for money.Genuine Expedia guest review
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