it was a very disappointing outcome to what was promised in the initial booking advertisement.the bed was comfortable,but the amenities and space was lacking from what was called a "deluxe superior double".carpets stained and walls dirty,with other tenants smoking in their rooms,made it a very uncomfortable stay.semi courteous staff, except for 1 or […] 2 convinced me not to consider this place again Read moreGenuine Hotels.com guest review
Unfortunately they still allow smoking in the hallways of the courtyard which was awful for my pregnant daughter, the hotel was prettyold, overall though for what I paid it was wonderful.Genuine Hotels.com guest review
"WOULD COME AGAIN"
COULD NOT FAULT THE SERVICE BY MANAGEMENT OR STAFF.RENNOVATIONS WERE BEING DONE AT THE TIME WHICH MEANT INCESSANT DRILLING OF CONCRETE FLOORS BUT HAD BEEN WARNED ABOUT THAT.MET SOME LOVELY PEOPLE.WE ARE SMOKERS AND BEING IN WHAT WAS CLASSED THE 'COURT YARD' WAS IDEAL.Genuine Expedia guest review
room was budget something you may encounter in asia room was falling apart cracks in walls Paint cracks in ceiling handy man not very professional carpet had not been hoovered in several months. Safe & quiet but minimum standards I would probably stay there againGenuine Expedia guest review
"A useful sound pit stop for convenience & price"
concern re curtains unhooked form track and some better cleaning required, but otherwise was very comfortable and convenient.Genuine Expedia guest review
the room itself (at the back of the hotel) was very comfortable albeit slightly small. The newly designed bathroom was as good if not better than 5* hotels. The bed was very comfortable. OK, now the negatives.....why can't you have light switches at the bed head on what looked like a newly refurbished room. The sound insulation was very poor and the […] poorly designed exterior meant that you could hear everyone coming and going on the 6 levels - how I imagine a prison wing would be. There was plenty of shouting from guests coming in drunk at midnight which all added to the backpacker atmosphere. Still, at $120 a night for the centre of Melbourne perhaps it's pitched perfectly....I had to stay because of the Virgin boarding system collapsing and having to spend another night in Melbourne at short notice. The reception staff were friendly and helpful. Read moreGenuine Hotels.com guest review
"PAY FOR WHAT YOU GET"
Its not flash but If you just need a clean place to sleep its just what you needGenuine Expedia guest review
Basic hotel, in location attractive to travellers.Genuine Hotels.com guest review
"budget hotel in good location"
I have stayed in this hotel maybe five times over a few years and it suits me. Over a couple of years it is being progressively updated and the rooms in the front section (that I see other people have had some issues with) are getting some renovations. I have found the staff professional, courteous and helpful.Genuine Expedia guest review
"NOISY AND NEVER AGAIN"
this is the worst place we have ever stayed in............ there were men working until after 10pm on a sunday night that were very noisy and yelling... the lights outside the room were so bright through the blinds it was like daylight all night. therefore we did not get any sleep all night. NO we will not recommend this place to anyone ever nor will […] we ever be back. Also there was thick dust hanging off the walls, it had a horrid smell about it and generally could have been alot cleaner.......... Read moreGenuine Expedia guest review
Was great location .Genuine Hotels.com guest review
"Old and dodgy"
We have got room on the second floor and it was old and dodgy, although fourth floor had much better condition rooms for the same money.Genuine Expedia guest review
Great locn within walk distance to Etihad,trams trains Sthn X station and airport bus station.We booked a deluxe rm and were given a standard room which was small but adequate.We were short of a wine glass and a chair upon checking in .These items were supplied upon request.We had to request a resupply of tea coffee sachets one day.Bathroom had a combined […] bath/shower with great supply hot water and free detergent and shampoo but no expelair fan.We were unable to close one of the windows that opened out to Spencer Street as the winder was missing and we experienced street noise at night.A wall mounted tv was adequate for the room.We did not try the breakfast and no lunch or dinner is available from the hotel.A pizza shop and liquor shop and 7 eleven shop are located nearby.Room was located in a non smoking area of the hotel Read moreGenuine Expedia guest review
noticed the bin next to the toilet had not been emptied, which made me nervous about the degree the rest of the room had been cleaned. But it checked out as all good. The room was comfortable and quiet (i had read on web reviews it might be noisy). Perfect for my needs as close to my meeting and train station. I liked the aspect of all rooms facing […] onto an internal court yard staircase - allowed natural light to filter in, good design. Read moreGenuine Hotels.com guest review
I was cold I only had 1 thin blanketGenuine Hotels.com guest review
"Awesome Girly Night Away"
Fantastic location and very cheap. Will definately stay there again and have already recommended the hotel to friends. Staff were really friendly even when i forgot something in the room, the clearers found it and reception were willing to post it to me.Genuine Hotels.com guest review
Highly recommended. Everything was commendable. This is our third time staying here. They even tried to check us in before the normal time as we arrived on an early flight. Many thanks to the staff!Genuine Hotels.com guest review
the hotel is excellent close to all the main attractions also it must be good as i have been going to this hotel from when it was known as the hotel enterprise for over 10 years.Genuine Expedia guest review
The Hotel is well located for the Skybus and an easy walk to the CBD. Our Courtyard room was clean and comfortable, a bit dated but great value for money. I would recommend this hotel for the budget conscious traveller and would certainly stay again myself.Genuine Hotels.com guest review
"Less then meets the eye"
I payed a pretty cheap rate for what was an average room. Location is pretty great if you need to catch the train. The T.V remote was sticky, marks on the walls, not much light in the bathroom and no sound proofing. The staff never said hello when I walked in or looked like they wanted to work there. Very complacent. But overall I got what I paid for […] and it serviced my needs for the 4 days. If you want a cheap and easy place for a short trip to Melbourne, why not? But if you are a family looking for something more accomodating then steer clear. Read moreGenuine Expedia guest review
The staff were friendly and the room was what I would expect for the price, clean but in need of some renovations. However the floors were creaky and we could here every footstep from the people in the room above, and unfortunately the people above were walking around constantly at 1am in the morning and we found it difficult to sleep. Wouldn't stay […] here again for this reason. Read moreGenuine Hotels.com guest review
Great Location, very friendly and helpful staff. Have stayed here before and like the central location to trams & trains. Only downside unfortunately room was very noisy which could be fixed or helped by double glazed windows.Genuine Hotels.com guest review
I would love to return, and its location is perfect. Good customer services provided, very happy indeed.Genuine Hotels.com guest review
"Not a quality hotel."
Rude and unhelpful staff - questionable hygiene standards of some. Poor quality room and poor quality hotel and service.Genuine Expedia guest review
"Renovations in progress"
value for money close to the CasinoGenuine Hotels.com guest review
Easy stay. First room we got the air conditioner was noisy. Those court yard rooms needs an upgrade. The room offered on extended stay was business class.Genuine Hotels.com guest review
Workmen banging away at 8.30am on a saturday morning - no thanksGenuine Hotels.com guest review
"great Location - but turn the other eye..."
The Hotel needs a good scrub up to bring it back to being acceptable. The lifts the fior tiles, the rooms all marked walls some holed huge ammounts of dust and dirt under beds and behind and under bed side furniture. Bed was comfortable and very clean sheets and linen. Staff were pleasant and helpful. Rooms were warm. Curtains old and dirty, window […] sills rotted out . I had 2 different rooms, the larger room was the worst for wear and tear while the so called Business Room was smaller but much more accepatable, still needed much TLC. Found the lighting was minimal in the room too. But all ok if you just need to put your head down and spend the time out on the sights of the city. Read moreGenuine Hotels.com guest review
If you are looking for a cheap hotel in a convenient location then this hotel fits the bill. Rooms are quite small without any sitting room, but the room was clean.The breakfast was delicious.Genuine Hotels.com guest review
"Highly recommend! Great value for the price!"
Very happy! It was clean modern pleasant and warm! A bit noisy the first night but after that was fine! Very good value for the price! A few more power points would have been helpful. I was fine because I was on my own but with all the things we need to plug in these days it would have been a struggle if my partner was with me! Great position as very […] easy to get around from this hotel! Read moreGenuine Expedia guest review
"Gt Southern hotel review"
Location great, ok for value. Link to airport was easyGenuine Expedia guest review
"Great Southern Upgrade"
Great and convenient location. Needs major upgrade to bring to a modern era, but retain budget standard.Genuine Expedia guest review
Excellent value, extremely small bathroom, and unfortunately road works outside the bedroom window all night.Genuine Hotels.com guest review
We have to say that the beds were very comfortable and we slept extremely well. The room was compact but efficient. It was not as close to the Regent Theatre as we were lead to believe but after a bit of investigation we worked out the tram system and found that we could get it to the theatre, unfortunately the staff at the desk were not as helpful […] as we would have liked considering it was our first time to Melbourne and had no idea of where anything was or what the best way was to get to it and costs etc. Read moreGenuine Hotels.com guest review
"Good customer service.Waiting room staff were fant"
Heater faulty but Manager came quickly when asked. Changed rooms without any problem,Genuine Hotels.com guest review
very close to everything would reccomend to family and friends. friendly service and when the renovations are complete will be very niceGenuine Hotels.com guest review
Hotel was average, being Melbourne I thought maybe everything would b spot on. Service with staff was a 10/10Genuine Expedia guest review
our stay was great close to public transport which we needed.Genuine Hotels.com guest review
The hotel staff, room, location, etc are all great. The price is very reasonable also. Unfortunately due to the design of the hotel, if you are staying in a courtyard room, it is exceptionally noisy. In the future I would prefer to spend a bit more money and stay in a more peaceful hotel.Genuine Hotels.com guest review
understand it was an unserviced room, but finding a bottle cap on the floor from previous people, leads me to think that it may not be vacuumed between people.Genuine Expedia guest review
No hot water not good enough. Room tidy will go back hoping it was a one off. Price right location great.Genuine Expedia guest review
"great location, excelleny service, comfy bed"
Stay was great. Was my first trip outside NSW and I shall return. I have rebooked this motel for 3 nights in august, was all booked out for the 4th day. Not used to trams but with regular visits will get used to them.Genuine Hotels.com guest review
My partner and I were quite disappointed in the size, condition and cleanliness of our room. The furniture and bathroom fixtures were very dated. We weren't given any mini soaps in the bathroom, and the mini shampoo was clearly used as it was only half full. The towel rack had been broken off, so another one had been installed awkwardly higher. The […] bathroom door didn't close properly, and the room itself was much smaller than we're used to for that price. We were quite mislead when booking a courtyard room as the pictures made it look very nice. But in reality, the courtyard had a more 'prison-like' feel to it as it was all just cement and literally no plants or greenery. Probably the worst part of the experience was shortly after waking up, a cleaning lady stared through our window for about 10 seconds as we were lying in bed. I don't recommend this hole and we certainly won't stay here again. Read moreGenuine Expedia guest review
"Construction in process"
The price is right for the location, I just wish they had disclosed that they are under construction. The rooms were clean, but fatigued.Genuine Hotels.com guest review
"Short Stay, well worth it."
Was really great. I don't travel much but if I were to come back to Melbourne I would stay here without a doubt.Genuine Expedia guest review
Clean; Comfortable; Central;Genuine Hotels.com guest review
Overall was a comfortable stay. With good locations for where we were visiting.Genuine Expedia guest review
It was enjoyable. The hotel is so conveniently situated and the twin double beds were very comfortable.Genuine Hotels.com guest review
I enjoyed living there, clean room and reception very goodGenuine Expedia guest review
Good locationGenuine Hotels.com guest review
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