All hotels in Melbourne, Victoria, Australia
1 room, 2 adults
You can collect Hotels.com® Rewards nights here44 Spencer Street, Melbourne, VIC, 3000, Australia, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 1,131 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.5
  • Comfort
    3.5
  • Condition
    3.1
  • Neighborhood
    4.0
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
On site car parking inadequate and nearby car parks extremely expensive For a non smoking hotel there was a heavy smell of cigarette smoke in the 4th floor corridors and room
Genuine Venere guest review
Other trip Jan 15, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    -
  • Neighborhood
    1.0
I have stayed in youth hostels that were cleaner and cheaper than this. I stayed in a 'business room' i think it came up on the website as a superior double. There was nothing superior about this room. Old furniture and carpet, stained and looked dirty. Crusty white stains on the woolen blanket and left over black hair from the previous visitor was on the pillows. The shower was modern and clean but the shower head meant that you never got water all over you. The water was more like a light spray and didn't reach your feet. Horrendous for washing hair. The window in the room was blocked out with opaque frosting but not enough to block the light of the street lamp. Very old wooden bed that creaked and matching old matress that you sunk into. They charge $2 for leaving bags I never experienced this not being included in even a hostel price. The check in staff were friendly but this hotel is dirty and run down. Will not stay here again
Genuine Venere guest review
Other trip Oct 17, 2013
A Traveler
US
3.0 / 5Good
"central location"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel room was clean, bed was comfortable and we were all really happy with accomodation we chose.
Genuine Hotels.com guest review
1 night trip with friends Jul 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Godd location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
very good would recommmend to country friends, car park was a very tight squeeze and you should be able to book a parking spot however there is parking next door. Room was very clean and modern ammenities
Genuine Hotels.com guest review
1 night trip with friends Jun 22, 2013
Ann
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    3.0
Room was tiny and in poor repair with broken fixtures and non-functioning TV. Internet was available in the lobby for $6 per hour, but the service provider ("Net Kiosk") has terribly slow and unresponsive machines that were quite a ripoff for the money. Hotel staff claim to have contacted the Internet vendor, but such lousy service has no place in a modern travel environment, and should not be tolerated for any length of time. On the positive side, this hotel had the lowest rate in Melbourne, was right across the street from the main rail station ("Southern Cross"), and offered clean and quiet rooms. For a solo traveler it was a good value, but not appropriate for couples or family.
Genuine Venere guest review
Other trip Apr 19, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Staying in a budget single room I found the bathroom light and spacious which was really nice and the room cosy. The staff could have been a little more friendly and welcoming - they do their job but could do better. The cost for wifi is appalling so I went elsewhere otherwise very hand to Southern Cross station and great to go by foot or tram to other parts of city. Overall fine. I do think its pricey but again Melbourne is expensive as a city.
Genuine Venere guest review
Other trip Nov 15, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Wonderful accomodation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great value for money, comfortable and conveniently located. Will definitely stay there again.
Genuine Hotels.com guest review
1 night family trip May 27, 2015
Janelle
AU
1.0 / 5Poor
"Overnight stay"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Disappointing place to stay... Staff not friendly and am not happy with pre-authorisation - $50 on my credit card - pretty steep.
Genuine Hotels.com guest review
1 night business trip May 20, 2015
A Traveler
AU
3.0 / 5Good
"Small, but adequate - close to all city activities"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Our room was very basic, small and an internal room but it was adequate for our needs
Genuine Hotels.com guest review
1 night family trip May 22, 2015
Julie
AU
5.0 / 5Outstanding
"enjoyable holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
it really good and we enjoy staying there. hope will come back end of this year with my family.
Genuine Hotels.com guest review
1 night family trip May 19, 2015
USHA VIJYAKUMAR
GB
3.0 / 5Good
"cosy room, bad mobile reception, close to everythi"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Bad mobile and network reception but room was clean, spotless and cosy. Very close to Coles and Spencer street DFO.
Genuine Hotels.com guest review
1 night trip May 17, 2015
YUEN KI JANINA
AU
3.0 / 5Good
"Bad phone signal"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very difficult to get phone signal in the room. Phone signal up and down.
Genuine Hotels.com guest review
1 night business trip May 14, 2015
A Traveler
AU
3.0 / 5Good
"Business trip to Melbourne"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
I chose this hotel because of its adjacency to the Melbourne Convention centre and CBD as I was in a business trip. The room was on the back of the hotel which was not clean and in very bad condition. I informed the reception and they gave me another room this time located to the front of the hotel. I would recommend to go for this front room as they are much better. Also charging few dollars for leaving your luggage there for few hours is odd.
Genuine Hotels.com guest review
3 night business trip May 14, 2015
A Traveler
AU
3.0 / 5Good
"great staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
great for the price, however the whole hotel smelt bad and the room was generally not very clean. Staff were great.
Genuine Hotels.com guest review
3 night family trip May 10, 2015
REECE
AU
4.0 / 5Excellent
"OVERNIGHT STAY"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Location of hotel is excellent. Room was a good size and very comfortable. In the past felt this hotel was in need of a revamp so was pleased to see the renovations of reception, foyer & lifts completed.
Genuine Hotels.com guest review
1 night trip May 16, 2015
Debra
AU
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Reasonable price!
Genuine Hotels.com guest review
1 night trip with friends May 14, 2015
Yin
AU
2.0 / 5Fair
"ill go back for the hotel location. nothing else."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Average room but good location!
Genuine Hotels.com guest review
5 night trip with friends May 6, 2015
A Traveler
AU
4.0 / 5Excellent
"Business"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great location, perfect for a quick business trip.
Genuine Hotels.com guest review
1 night business trip May 13, 2015
A Traveler
AU
4.0 / 5Excellent
"good location"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
hotel is newly refurbished in many parts.Our room was however towel rails and tooilet roll holders were not attached properly and came away from way. Soap from previous guest still in shower stall :( Location is great though. I think it is a bit much asking $2 per piece of luggage for storage as most hotels offer it as a free service.
Genuine Hotels.com guest review
2 night family trip May 11, 2015
Kelli
AU
3.0 / 5Good
"Pleasant and reasonably pticed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good; no complaints ; price right but was surprised to hear that to have a late checkout would cost 10 dollars per hour and it cost 2 dollars a piece to store luggage even for a short time
Genuine Hotels.com guest review
1 night business trip May 11, 2015
A Traveler
AU
4.0 / 5Excellent
"low maintanence"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
fridge didn't work no hndles on bed side drawes
Genuine Hotels.com guest review
1 night family trip May 8, 2015
A Traveler
AU
3.0 / 5Good
"3 night stay May 2015"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
We arrived early before check in time & had to pay to have our bags locked in a room so we didn't have to carry them around all day. Most hotels we have stayed at it is complimentary. Our room was at the back of the hotel (older section), a nicely renovated room with modern amenities, all that you needed, quite clean. All the rooms out the back are situated around a big open 'atrium' like area with no roof. It was like staying in a tent, you could hear every noise during the night, everything echoed. Other guests were not considerate about banging doors & talking loudly. When it rained it was wet outside your door & you could hear the rain dripping all night. Apart from no sleep, hotel is in a good location for trams, trains, pubs, shopping, some restaurants & a 7eleven. Staff not very enthusiastic/welcoming.
Genuine Hotels.com guest review
3 night romance trip May 8, 2015
Sharyn
AU
4.0 / 5Excellent
"Clean, comfort and price - Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The Hotel staff were very friendly and helpful. The room itself was very clean and comfortable (bathroom could do with and upgrade). The only comment -it was noisy with the room being over Spencer Street (opening window a real plus)and the people above us were very noisy, sounded like a herd of elephants !!!! This was not enough to stop me from staying again at this hotel. The location and price were perfect for me
Genuine Hotels.com guest review
1 night family trip May 9, 2015
Vicki
AU
4.0 / 5Excellent
"Value for money"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Value for money nothing flash but price and location were excellent. Hint try the hotel restaurant food not spectacular but price is right and staff really nice
Genuine Hotels.com guest review
1 night romance trip May 9, 2015
Domenico
AU
4.0 / 5Excellent
"stay at great southern hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great room with king twin beds and lots of space.close to everything and very reasonable low rate.
Genuine Hotels.com guest review
1 night romance trip May 5, 2015
carol
AU
5.0 / 5Outstanding
"exceptional value for money"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a beautiful stay. All the staff,especially house keeping staff were so friendly. Perfect location for us and the fact that we could leave our bags there until our train left the next day made our Melbourne stay even easier. Will definitely stay there again.
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
Carolyn
AU
4.0 / 5Excellent
"Clean and bright"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms were newly furbished with a fresh new look. Only drawback is a flight of steps to take with the suitcase after the lift lobby to room.
Genuine Hotels.com guest review
2 night business trip Apr 4, 2015
A Traveler
SG
3.0 / 5Good
"Long weekend in Melbourne"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice central location, easy walk to Southern Cross Station and airport bus. Pity no free wi fi given the peak rates being paid for, as it was the ICC cricket world cup final weekend 2015 ..some 5 times normal rates for the Saturday night..needless penny pinching..fortunately free wi fi on the street and at various cafes, restaurants, and venues Unserviced room..pay extra for that Friendly enough service
Genuine Hotels.com guest review
5 night trip Mar 26, 2015
Mr R
NZ
5.0 / 5Outstanding
"Great Family Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Family weekend. Fantastic location, so close to everything. Clean rooms and bathroom. Staff were very friendly.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Meredith
AU
3.0 / 5Good
"Not enjoyed"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
counter staff service was cold. Car parking was full, had to pay extra high price to park outside.
Genuine Hotels.com guest review
1 night trip with friends Apr 29, 2015
A Traveler
SG
1.0 / 5Poor
"Worst customer service ever"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Worst customer service AGAIN! So disappointed. Room was massy: dust and some marks on the wall. Not even sure they are cleaning the room. I could hear door sliding sound from next room. Heater wasn't working. I had bad experience from previous stay and only reason why I went there again was because it was on sale. But now I know I definitely won't go there ever again.
Genuine Hotels.com guest review
1 night romance trip May 4, 2015
A Traveler
AU
4.0 / 5Excellent
"Just a bed and shower"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
just an overnight. Bed was comfortable, shower hot, coffee awful.
Genuine Hotels.com guest review
1 night romance trip May 1, 2015
A Traveler
AU
3.0 / 5Good
"Basic room, cheap price"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Quite basic, nothing fancy. Good location, close to botique breakfast places.
Genuine Hotels.com guest review
2 night romance trip Apr 29, 2015
Sarah
AU
4.0 / 5Excellent
"Great? It's ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The Hotel was ideally situated for transport access. The room was basic , clean and functional. No free wi fi. Eat out. I will stay there again
Genuine Hotels.com guest review
3 night business trip Apr 26, 2015
John
AU
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great to stay but luggage storage need to be charged for AUD$2/EA. That's my first time have seeing this service
Genuine Hotels.com guest review
1 night family trip Apr 19, 2015
KWAI YOONG
AS
4.0 / 5Excellent
"Great by name pretty great place"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Rooms are not over large but for a one or two nights particularly if you have full days great. Great location free transport just Down the hill one block. Just watch extra charges ie $2 per bag to hold
Genuine Hotels.com guest review
1 night business trip Apr 23, 2015
Linda
AU
4.0 / 5Excellent
"Greta Location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
great location for us, train from the country then easy walk to southbank for a show
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Virginia
AU
3.0 / 5Good
"Conference stay"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice central location to city, casino, conference centre, easy access to transport, comfortable and clean
Genuine Hotels.com guest review
2 night business trip Apr 16, 2015
Debby
AU
4.0 / 5Excellent
"I wanted a real wall to the bathroom, not glass."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel staff were friendly and helpful, the location was fantastic and remarkably quiet inside the rooms, however, the glass wall for the bathroom was absolutely horrid. I was there with a female friend and I did not want to be able to see her on the toilet or in the shower. Frosted glass it may have been but it was still not appreciated. A real wall would have been great.
Genuine Hotels.com guest review
3 night family trip Apr 12, 2015
Sharon
AU
4.0 / 5Excellent
"I found it very hard to adjust airconditioner."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
was good but weather did not help very miserable
Genuine Hotels.com guest review
1 night trip Apr 18, 2015
ROGER
AU
3.0 / 5Good
"Friday Night Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
One complaint....I unfortunately left a little apricot coloured bag with tablets in it, possibly under the extra blanket on the bed....Please question your staff re this as it is the only possible place it could be. Lost property has not contacted us yet, so I am assuming someone has claimed it.
Genuine Hotels.com guest review
1 night trip with friends Apr 17, 2015
Diana
AU
3.0 / 5Good
"day away with friend"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was OK....very disappointed no parking for guests as advertised. Parking fine ..... Not happy
Genuine Hotels.com guest review
1 night trip with friends Mar 30, 2015
Katrina
AU
4.0 / 5Excellent
"Night in the city"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Our stay was only overnight but we found the accommodation ideal for what we wanted.Close to the train station and the Sky bus. We had an early cooked breakfast in the hotel and it was disgusting.The whole meal was lukewarm and the eggs were stone cold. My husband said not to complain as it would be embarrassing .
Genuine Hotels.com guest review
1 night family trip Apr 8, 2015
Mary
AU
5.0 / 5Outstanding
"Good"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very good experience with Great Southern Hotel, clean and easy to access.
Genuine Hotels.com guest review
2 night business trip Mar 30, 2015
A Traveler
AU
4.0 / 5Excellent
"central melbourne gem"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Booked in for business trip . Pleasantly surprised by the standard of the hotel . Excellent value for money . Would recommend and will use again. Water saver shower heads my only complaint.
Genuine Hotels.com guest review
5 night business trip Apr 8, 2015
alan
AU
5.0 / 5Outstanding
"Long Weekend in Melbourne"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
enjoyable stay close to everything we did Casino, Football
Genuine Hotels.com guest review
2 night trip with friends Apr 4, 2015
Anthony
AU
4.0 / 5Excellent
"Thank you"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
very enjoyable experience. Recommend the hotel
Genuine Hotels.com guest review
1 night trip with friends Apr 6, 2015
A Traveler
AU
5.0 / 5Outstanding
"Super comfortable and brilliant value for money."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is perfectly positioned for arriving on the Skybus, etc., into Southern Cross Station. The room we had was small, compact...but extremely comfortable and ideal for our use. It is walking distance to plenty of sights and has its own cafe/restaurant for a reasonably priced bite to eat. We would definitely stay here again...brilliant value for money!
Genuine Hotels.com guest review
2 night romance trip Apr 1, 2015
Suzanne
AU
3.0 / 5Good
"Great Southern stay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
A six night stay and cost was a factor with major events going on. So with that in mind it was perfect in position and price. Staff were helpful and cheery. Rooms were fine and a fabulous shower. It's not flash, but hey, if that's what you want, spend a bit more. I get to Melbourne regularly and have stayed at a variety of hotels.
Genuine Hotels.com guest review
5 night family trip Mar 27, 2015
A Traveler
AU
2.0 / 5Fair
"very basic but good location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed two nights after our arrival in Melbourne.the hotel is fairly basic but for the amount of time spent in the room it was perfect.lots of exploring to do in Melbourne!the room and ensuite were very clean,but bring earplugs as the road next to the hotel is busy.(very central location)
Genuine Hotels.com guest review
2 night romance trip Apr 2, 2015
A Traveler
IE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews