"Beautiful location and great service"
Service was great-and the location is amazing. Right on Cannery Row with great views of the bay from the public spaces. The restaurant had a great breakfast menu-a little pricey but the food was great. we also had dinner there-nothing like watching the sea otters while having a great mealGenuine Hotels.com guest review
"Luxury hotel on the bay"
The staff was friendly and the hotel elegant in a classical sort of way.Genuine Expedia guest review
ExcellentGenuine Hotels.com guest review
A perfect hotel on Monterey Bay. 5 star service and accomodations. I would certainly visit this hotel again.Genuine Hotels.com guest review
we took my mom for her 80th bday. Had a room with ocean few it was perfect.Genuine Hotels.com guest review
"Loved the beds and roof top spa!"
Awesome staff and service. Had a great night of sleep on their awesome beds. Enjoyed the wine and cheese reception at the roof top spa and sitting by the fire in the cool evening. Oh, and did I mention spectacular view? We arrived early and the hotel let us check in and called us when our room was ready. Bell who took our bags to our room was very friendly […] and informative. Would recommend and will be back on our next trip to California. Read moreGenuine Hotels.com guest review
"Good Hotel But Not Great"
Valet service was excellent, the hotel room itself seemed a bit outdated with the times. View was excellent.Genuine Hotels.com guest review
"Mother and daughters weekend"
It was wonderful. We checked in Friday. Let the valet take the car. We each had a spa treatment at the Vista Blue Spa and never felt so relaxed. Hotel is within walking distance of both Cannery Row and Fisherman's Wharf, so we walked to lunch after the spa. Had drinks and enjoyed the view. Went to the room to relax, then an AMAZING dinner at Schooner's. […] Overall a great stay. Highly recommend this hotel. Read moreGenuine Expedia guest review
"Elegant, seaside hotel"
We had stayed at this hotel before, and we were once more charmed by the beautiful view of the bay, and of the sea otters and seals, from our own window. The room was spacious, elegant and comfortable. The personnel were helpful and courteous. As before, the detail of binoculars on the table by the window was wonderful.Genuine Hotels.com guest review
We have stayed in many nice hotels before and we think it's terrible that you cannot provide free parking for your guess we believe we had paid enough for the room to get free parking.We don't trust valet parking as we've had some bad experiences, in the past.We've recently stayed at the Roosevelt Hotel in NYC and they also provide all their guess danish,donuts,bagels […] etc plus hot coffee for their guess.It is very important to keep the guess happy so in the near future they wil return.We will NOT return to this Hotel in the near future or recommend it to anyone. Read moreGenuine Expedia guest review
Don't forget to look for the sea otters off the plaza! We spent most of the day at the Aquarium right down the street and returned to the hotel to see sea otters feeding and sleeping in the kelp off the plaza. They were so cute. One was eating an abalone out of the shell.Genuine Expedia guest review
"Great Hotel/Great Location"
Friendly, attentive staff and really nice rooms. The hotel is located at the opposite end of Cannery Row from the Monterey Bay Aquarium with a bit of a buffer zone between it and the shops/restaurants on the Row. This makes it a more quiet/peaceful spot than some of the other hotels on the Row, but it's still just a short walk to all the action. Definitely […] going back. Read moreGenuine Hotels.com guest review
"Nice hotel on the bay"
Great Hotel- close to everything. Saw a dolphin from our balcony. Had nice anniversary dinner at hotel. Very convenient - They picked us up from airport. Loved the drive from Monterey to Big Sur. Rented Bikes & rode to lovers point. Watched sunset in Carmel.Genuine Expedia guest review
Although not really a kid type hotel, they gave my granddaughter a little bag of goodies when we checked in. Bubbles, a little beach ball, bucket, shovel, rubber duck and book. She played and played with those things our entire trip. Great hotel all the way around. Great location. We wanted to walk everywhere and found that to be very easy. Staff was […] very friendly. The fire place outside was very pleasant. Had a great time. Read moreGenuine Expedia guest review
"Perfect Location, Great Hotel"
Great place. You will truly feel on vacation here. I only stayed one night but would definitely stay again.Genuine Hotels.com guest review
"Beautiful facility with excellent service!"
Wow! We spent two nights at the Monterey Plaza and loved it! Every employee was friendly and more than helpful. Large, quiet room with a comfortable bed. The fitness room was a nice bonus, as was the restaurant. Well worth the money! I highly recommend it!!!Genuine Hotels.com guest review
We stayed at the Monterey Plaza before heading further south to Paso Robles for a wedding. The hotel staff was very welcoming upon arrival. They answered any questions we had and were very friendly. The rooms were very spacious and the bed were very comfortable. The iHome was nice to have in the room as well as the refrigerator. Check-out was easy as […] well. The valet was great with both of our cars. One quick call and our cars were ready and waiting for us. I will definitely stay here again if I'm in the area. Read moreGenuine Hotels.com guest review
"Nice hotel for leisure"
We stayed in this hotel while my child slept over with the fishes in the nearby Monterey Bay Aquarium. I had a grand quiet time in the spa. I just wish there are couches in the quiet room where you can nap while having a spa moment. Nice leisure hotel, medium sized spa.Genuine Hotels.com guest review
"Monterey Bay from Cannery Row"
Pleasant but overpriced. Our room was well furnished, clean and quiet. The ocean view is very expensive and there are add-ons such as required valet parking and a charge to use a computer for emails.Genuine Hotels.com guest review
The hotel was really nice and the staff was totally professional.Genuine Hotels.com guest review
"Great hotel experience"
This was one of the most enjoyable hotel stays we have ever had. The service was attentive without being snooty. The room and bed were very comfortable. It was in a great location for seeing Monterey. We were able to walk to many of the places we wanted to see. The staff was also very helpful. The restaurant, Schooners, was excellent.Genuine Expedia guest review
"Full of class!"
we had a wonderful, relaxing stay @ the Plaza. It is a great place to get-a-way. Everything is Great, and everbody was great to us:-). Thank You Monterey Plaza Hotel & Spa, we will be back for more:-).Genuine Hotels.com guest review
"Its a nice hotel"
Its a clean hotel with real citrus trees in halls, smell nice. Parking is free, breakfast was not included. Its a terrace bar seeing up of the Monterey Bay.Genuine Expedia guest review
"How can you make it better?"
Of course a cheaper price, but what a fabulous hotel. From the staff to the room to the view. I find no better compliment than we want to return!Genuine Hotels.com guest review
Very beautiful hire would stay againGenuine Hotels.com guest review
"We will be back!"
Really great place, except our room faced the "historic" cannery next door which was really historic if you catch my drift. Besides that fact, do yourself a favor and say here once in your life.Genuine Hotels.com guest review
"Touring the coast"
Stayed two nights and enjoyed the location and service. This is a top end hotel in this areaGenuine Expedia guest review
"Great views, great service, terriffic hotel!"
Stayed here two nights while attending a wedding in Monterey. Hotel was convenient to many of the area attractions and had great views of Monterey Bay! Enjoyed hearing the waves lapping against the beach at night, and the sealions barking in the distance. Not loud, just right for providing a soothing sleep! Rooms are very comfortable. We had a partial […] ocean view, and was half expecting to have to strain to see the ocean, but in fact, it was an interior corner, so our view was the hotel oceanside on the right, and a great view of Fisherman's Wharf and the bay towards the left. Read moreGenuine Expedia guest review
"Best Hotel in Monterey Bay"
Totally perfect... we were pampered. We needed constant access to our car... maybe 15 times in four days... each time it was available exactly when we asked. We were delivered a food arrangement that was improperly stored and was spoiled. The hotel bought us a replacement and delivered it within one hour. Rooms were quickly "made up" and at night our […] beds were turned down. Read moreGenuine Expedia guest review
The bellman Robbie was especially good. He went out of his way to help us and make sure we were comfortable, even when he was off the clock, truly exceptional.Genuine Hotels.com guest review
"Simply The Best !"
Everything was spot on for an overnight stay in Monterey. Spacious room right on the Bay, great bathroom - well laid out. Quiet, only the requisite sound of the waves to shore. Price commensurate with amenities... Just say YES -Genuine Hotels.com guest review
"Great location, nice view"
The hotel is beautiful, with magical ambience if you have waterfront rooms. We enjoyed the proximity to Canery Room, an easy walk to the shops and resterarunts. Unfortunately the service doesn't equal the setting. Our room wasn't cleaned after being gone all day, when housekeeping was called. They arrived 15 minutes later, just adding new towels and […] making the bed, not taking the trash or cleaning the surfaces. I know the time said breakfast was over at 11, but 11:05 when the hotel isn't bust, should have warranted being able to have a small breakfast, instead we found another place close by. Read moreGenuine Hotels.com guest review
Our second stay and the quality/value remains very high. Ideal location, views and great room.Genuine Hotels.com guest review
This is my second time back to the hotel. Great service, great rooms, and the spa is excellent. It's a must for a romantic getaway!!!Genuine Hotels.com guest review
"It's all in the details"
We've stayed here and quite a few other hotels in Monterey, whenever we want to take a mini vacation. The Plaza has always been consistently the best. The level of detail is unsurpassed. From check-in to check-out, we've never been disappointed. Every staff member will go out of their way to make your stay more enjoyable. The rooms are perfectly maintained […] and of course you can't beat the location. Waterfront with amazing views, close to the aquarium. Read moreGenuine Hotels.com guest review
"Great value for the money"
Excellent location and service. Spa at the top floor is amazing.Genuine Expedia guest review
"Near some great golf courses and attractions"
Very nice hotel. service was exceptional. Schooner's restaurant was also above average and decent value. Lot's to see in the Monterey / Carmel area. Definitely will return and stay here. Hotel is very well situated.Genuine Hotels.com guest review
Enjoyed our family trip with a 6- and a 3-year old. Luxurious hotel, courteous staff, good food. Excellent place for a family vacation: walking distance from the Aquarium and Dennis the Mennace park.Genuine Expedia guest review
I think this my favorite hotel I have ever stayed in. The location is wonderful & the rooms were amazing. I only wish I could have stayed longer.Genuine Hotels.com guest review
"On The water"
Nice enough location and facilities, but you can clearly tell (as with many larger facilities) that it is designed for the conference or large venue type of clientele. OK, but not an intimate or romantic get away.Genuine Expedia guest review
Hotel is a very comfortable well situated in Monterey. restaurants were clean, the food was excellent and I would go back again. I would I recommend anybody who's going to the Monterey area to stay at this hotel.Genuine Expedia guest review
This is probably the nicest hotel in the area and excellent location. The staff is courteous and professional. I would give service and food at Schooners Coastal Kitchen only 2 stars. The waiters don't pay attention and the food is mediocre.Genuine Expedia guest review
"$375 per night ocean view room is not as expected"
I booked an ocean view room with two queen beds. I arrived at the hotel around 2:30pm. The receptionist then tried to convince to upgrade to an ocean view room with a king bed and a queen sofa bed. I said no to her. She did not look happy on my answer. Then I was told my room was not ready yet and there were four rooms ahead of mine to clean which may […] take 2 hours. Then I said OK and decided to go to visit aquarium first, when I packed my packages into car and put my kids in my car, another receptionist called me my room was ready, just a couple minutes from I left the hotel. That is not the worst part. The worst part was that we realized our room was not an ocean view room at all in the common sense.Because you can only see a beach through a window when you stand by the window. When you lay in your bed, you can only see a wall through the window. That is the ocean view room they defined! Will avoid the hotel in the future. Read moreGenuine Expedia guest review
Response by Monterey Plaza Hotel & Spa Thank you for your feedback regarding your recent stay at Monterey Plaza Hotel & Spa. Please accept my sincere apologies that you were left to feel disappointed with your recent visit. There are many points to your review that are certainly not indicative of our service standards. I spoke with the team and we are working proactively to address your concerns. In addition, I’m disappointed to learn the room type you received did not have the ocean view that you had anticipated. I’m sorry for the inconvenience and frustration this caused you and your family. Sincerely, John V. Narigi Vice President & General Manager Monterey Plaza Hotel & Spa
"Great Stay!! Beautiful!!!"
It was fantastic!!! Weather was great and the ocean view from the balcony was great!Genuine Hotels.com guest review
"really nice hotel"
Great hotel, excellent location, walking distance to the aquarium. The hotel's restaurant is amazing with great views and delicious food.Genuine Expedia guest review
"So near to everything don't need a car."
Didn't need a car hassle for anything including going to Carmel by the Sea, or Fishermen's Wharf, even to and from San Jose Airport we we're Carless. And enjoyed more than enough. But anyone wanting to enjoy your patio view make sure you get a room with a full size patio like we did. Most of their patio's are half size and you will not enjoy a half […] size patio. Just for you to know before you book it. Other than that all restaurants, stores, shops, aquarium, etc., is in walking distance. Read moreGenuine Hotels.com guest review
"LOVE this place!"
This is in a great location, the staff is terrific, the hotel is very clean and upscale!Genuine Expedia guest review
"A our favorite Monterey hotel!"
This is our fourth year in a row staying here. As always, the hotel was beautiful, the rooms incredibly comfortable, and the staff friendly and helpful. The best location, we valet the car when we arrive then can walk to everything we do all weekend. Sea kayaking with Adventures by the Sea right across the street, the aquarium just down the block and […] a fantastic beach for kids a short walk away. And, of course, the great shopping and food. Highly recommend it for family vacations, especially with little kids. So much easier with the five year old than having to get in and out of the car all day, find parking, drag around all our stuff for the day, etc. We can't wait for next year! Read moreGenuine Hotels.com guest review
A lovely hotel, lots of room, beautiful location, and really friendly staff!Genuine Hotels.com guest review
"Amazing hotel with a great staff!"
Look for specials! This place is amazing. Don’t make plans, Just plan on hanging out at and near the hotel. Great food! Make sure to stop by the hotel restaurant, and have the farm to table meal. Then, get to the spa. Those people will make you feel so good. Going back for sure and put it on my list of best hotels.Genuine Hotels.com guest review
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