"Please don't charge for internet"
Please don't charge for internet - it comes across as outrageousGenuine Expedia guest review
The location of this Hotel is amazing! I was able to book an Ocean View room, it's pricey but that's the price you pay for a view. The service is great with the exception during the early am valet took a little longer to get my car.Genuine Hotels.com guest review
Beautiful location, wonderful service/staff.Genuine Hotels.com guest review
Friendly staff, clean and comfortable room. Velet parking is available and flexible on allowing guests to pick up car at 4 after checked out which was wonderful. Tickets purchased at hotel for aquarium with 2 days admission for price of one was a good deal.Genuine Expedia guest review
First off i has to be the noisiest hotel I have stayed at when I have visited carmel they start to vacuum the outside carpet in front of the room first thing in the morning. And don't even ask to get some extra coffee from the office when I went to get some I was grilled about how much these cost and how they should start charging 50cents per cup I […] stayed 2 nights and I don't recommend this hotel to nobody there are plenty off other hotels in carmel that are quite and will give you coffee with out letting you know how expensive it is. Read moreGenuine Hotels.com guest review
Fantastic location - wonderful facility. The best way to experience Monterey.Genuine Expedia guest review
"A much needed escape!"
This was my second stay and I wasn't disappointed! My room was immaculate, quiet and cozy. The bed was very comfortable. I had the most amazing massage, manicure and pedicure at the spa. The best part was the outdoor hot tub overlooking the water during sunset. Both the hotel and spa service was top notch. Will definately visit again.Genuine Hotels.com guest review
"Excellent Hotel in Monterey"
As usual, it was great! the hotel is located well and the ambiance is wonderful. The view was great too. Hotel staff were very friendly and service oriented from the bar to the housekeeping. Thanks for sharing such a great hotel with us.Genuine Hotels.com guest review
From time of check in to departure, experience was excellent. Staff were courteous and professional, facilities were thoughtfully located to maximize the outstanding view of Monterey Bay and encourage guests to get outside and enjoy the always great weather and views. Our room had a beautiful view of Monterey Bay and would encourage future guests to […] take advantage of the rooms with 'ocean' view. Read moreGenuine Expedia guest review
Beautiful place great views good location Beds very comfortable Bit pricey and not happy that we had to pay for computer for what we paid for room.Genuine Hotels.com guest review
Fantastic hotel, great location. Just the break we needed before our long road trip to LA.Genuine Expedia guest review
"Wonderful hotel, with wonderful staff"
We had an issue with room when checking in, but the hotel staff addressed our issues in such a wonderful manner that they turned the entire experience into something positive for the whole family. This were very happy at the hotel, and we definitely plan to stay there on our next trip.Genuine Hotels.com guest review
"Hotel was perfect location on beach."
Hotel was way more than we expected. The staff was wonderful, and the lavender scented towels upon arrived at front desk was a wonderful touch.Genuine Expedia guest review
Beautiful hotel. They truly make you feel relaxed especially with the spa. It has a sauna, steam room, weight room, and hot tub. It is a luxury hotel and they live up to the expectations. The only thing I would say is that the rooms are a little outdated - but with that said they are still beautiful and very clean.Genuine Expedia guest review
This is such a beautiful hotel and location and the service was exceptional! We stayed here the two nights following our wedding and were thrilled with everything. We had breakfast at Schooners and it was one of the best breakfasts we've ever had! Highly recommend!Genuine Hotels.com guest review
"Best Hotel in Monterey"
The hotel staff was great, the complimentary ride to/from the hotel was perfect and the hotel is right on the water! We had a wonderful stay and hope to visit again!Genuine Expedia guest review
"Nice Hotel, Great Location"
Great place to stay in Monterey. The location is perfect and in walking distance to many of the popular places. The views from the Hotel are beautiful and you can enjoy from several places on the property. The staff was very friendly and helpful.Genuine Expedia guest review
"Excellent Historic Hotel"
This hotel is wonderful - lots of history and ambiance. The location is wonderful - right on the water and at the end of Cannery Row, which is full of shops and restaurants. Our room was huge and even though the hotel is old, everything is updated. We totally enjoyed ourselves and would definitely return to this same hotel.Genuine Hotels.com guest review
"Beautiful and relaxing!"
Lovely hotel and room! Staff friendly and available. Will stay there again!Genuine Expedia guest review
"Awesome resort. Great location."
Everyone we encountered was pleasant and helpful. The resort was beautiful and comfortable.Genuine Hotels.com guest review
"Beautiful hotel in paradise"
Enjoyed a week long stay at the Monterey Plaza Hotel. Beautiful and spacious room, lovely grounds, accommodating staff; who could ask for anything more. Many things to do nearby; Carmel, Big Sur, wine tasting. Restaurants good as well.Genuine Expedia guest review
Amazing!!! Great experience ... Location and staff were great :)Genuine Expedia guest review
Will definitely stay here on our next visit to Monterey. Location is ideal with beautiful views of the bay & walking distance to the pier. Staff is top-notch & very attentive to their guests.Genuine Expedia guest review
"Nice location but disappointing staying"
I was looking forward for my stay in this landmark hotel. The room was clean but not sound proof, our room was next to the ice machine and we can hear a lot of hallway activities. The toilet was loud... not worthy the money.Genuine Expedia guest review
Excellent location, within walking distance of everything. Great restaurant in the hotel, and great views from the common patio. Sea lions and otters can be seen all around.Genuine Hotels.com guest review
The hospitality and ambience were fantastic. Sitting out on the deck/patio was so relaxing. Binoculars provided by the hotel allowed us to watch sea otters from our room! We used the hotel bikes to ride along the bike path! Fantastic stay at the plaza.Genuine Expedia guest review
"Beautiful Hotel away from Cannery Row noise"
Gorgeous hotel, at the far end of Cannery Row, yet an easy walk to the Aquarium, restaurants, bars and shopping. Onsite restaurant has great food and killer views of Monterey Bay. We requested an ocean view, and got it, also looking down on the dolphin sculpture and patio. Kept the balcony door open at night to let in the sea breeze. A note here - if […] you don't like the sound of sea lions barking at night, you'll have to close your patio door and use the A/C or heat instead of fresh air. Read moreGenuine Expedia guest review
Location is perfect. Staff are numerous and wonderful. Hotel takes pride in everything it does and it shows. My wife and I were thrilled with our stay. The spa is also terrific.Genuine Expedia guest review
Amazing service. Great room. Valet folks super helpful and friendly.Genuine Hotels.com guest review
BEYOND SATISFIED, BEAUTIFUL HOTEL, VERY NICE RESTUARANT ROOMS WERE EXCELLANT AND COMFORTABLE. OCEAN VIEW WAS AMAZING!Genuine Hotels.com guest review
"Great view and walking distance."
A little trouble checking in with my military I.D. but other than that, everything was excellent. Treated us with a special delivery for our anniversary, of chocolate covered strawberries and dinner coupons with a nice card. View was spectacular.Genuine Expedia guest review
"It was reasonable but not worth the price."
Ok experience. I did not like the room without the jacuzzi.Genuine Expedia guest review
Response by Monterey Plaza Hotel & Spa Thank you for your feedback regarding your recent stay at Monterey Plaza Hotel & Spa. I’m disappointed to learn you did not find value in your guestroom or our amenities. Please accept my sincere apologies that your room did not have a jacuzzi. For future reference, we have only two suites on property with a jacuzzi, our Presidential and Spa Terrace suites. Sincerely, John V. Narigi Vice President & General Manager Monterey Plaza Hotel & Spa
Worth every penny !!Amazing hotel!!Get an ocean view room you will not be dissapointed!!Genuine Hotels.com guest review
Wonderful location, outstanding service by everyone in the hotel. Great patios to sit and enjoy the view and listen to the barking seals. Great fun!!Genuine Hotels.com guest review
"Best of the best"
I don't know where to start. I've stayed at mant many hotels and this one is among the best. Very friendly and courteous staff, beautiful grounds, wonderful restaurants, spacious rooms, very comfortable bed, breathtaking ocean views. Would stay here again, no question.Genuine Expedia guest review
My wife and I stayed 2nights for our anniversary.We got in and had to wait to check in til 4pm so we walked around . When we check in we went and enjoyed the hot tub afterwards we go into our room to shower and change and notice the lights & tv flickering. We had a short in our room we had to change rooms which was definitely not like the room we had […] booked. This was the last room in the hotel. The manager did make up for it the second night with a beautiful upgrade. Overall it was a nice stay.. Read moreGenuine Expedia guest review
Beautiful and clean. Only complaint was outside noise from street while staying in room 1209. Would stay here again but in quiet area.Genuine Expedia guest review
"The Best Place To Stay"
This Hotel and Spa is the best place to stay in Monterey for a romantic getaway.Genuine Hotels.com guest review
This is one of our favorite places for me and my wife to get away for the weekend. Lovely stay, just like always!Genuine Hotels.com guest review
We only had time to stay one evening but we liked the hotel. The location is right on the waterfront of Monterey Bay and the view is nice. You can sit out on the patio, have lunch and watch the sea otters play. The town is a quick walk away and there is shopping and a world famous aquarium. After walking downtown, we came back to the hotel for a complimentary […] wine and cheese hour in the lobby by the fireplace. Dinner at the restaurant was delicious. The next day, we road bikes (free at the hotel) down the wonderful, paved bike trail. The hotel is split so that half of the rooms are on the bay side and the other rooms are across the street so that is your view. Read moreGenuine Expedia guest review
After attending a beautiful wedding we went to check into our hotel at about 9:30pm. We got our room and the directions on how to get there. This should have given us a clue that we were in the bowels of the hotel. The room was advertised as ocean view and priced as such. The Ocean view was partial at best ,we could not enjoy the view because we could […] not open the blinds because the people on the balcony's were looking right into our room. I feel that this is a design flaw. We called the front desk as soon as we opened the windows and asked to be moved. The Hotel told us that they were sold out and that it would not be possible. We were staying several days and asked about moving the next day and again we got the answer that they were sold out. When we went to check out and the desk asked how our stay was we told them that we could not enjoy the partial view because people were looking in the room from the surrounding balconys and that we could not open our blinds. She said "oh sorry, you got the room on expedia" ??? We got the room on Hotels.com and what does that have to do with the fact that we paid for an Ocean View and got the side of a building and a small sliver of Ocean? Read moreGenuine Hotels.com guest review
Stayed at the Plaza for a wedding. This was an awesome experience. Would highly recommned it!Genuine Hotels.com guest review
We had an amazing experience. Love the location and staff.Genuine Expedia guest review
We have stayed here before and never been disappointed.Genuine Expedia guest review
"Fun in Monterey"
There was no comfort in the room: the beds had to be used as a table, a chair and dominated the room. A sitting area to watch tv; a table to use for games and meals, and some sound insulation from next door neighbors would have made for a more enjoyable room. All of the public areas were beautiful and very well maintained. The staff were enjoyable and […] very helpful. Read moreGenuine Hotels.com guest review
"Best place to stay in Monterey"
This is a classy, beautiful hotel and spa that is on Cannery Row and on the water. Stunning! You can walk to everything and there is a free trolley that stops in front of the hotel and will take you all around Monterey. The rooms are huge with a sitting area, dressing area and a large bath. While in Monterey, there are so many great places to eat, it's […] hard to choose. We liked Hoppers on the water for dinner, the Brewery for lunch and the Steinbeck Café for breakfast. There are also two wonderful chocolate shops downtown. And of course , you can walk to the pier and the aquarium. We will only stay at this hotel. Read moreGenuine Hotels.com guest review
Great stay. We'll be back!Genuine Hotels.com guest review
"Great ocean view uograde offered (and taken)"
Check in was quick & easy. Hotel very clean and attractive as well as premises. Only disappointment was the restaurant Schooners.Genuine Expedia guest review
"Expensive hotel with problems"
This hotel has an excellent location and great rooms. Unfortunately the hotel decided to re-paint the side rails under our window daily, so we inhaled the dust of the old paint and the smell of new paint. Also, during our departure the staff of the valet parking was extremely unprofessional, they parked our car on the street and they told us take our […] luggage there. This is a 5 stars hotel with 2 stars service. Read moreGenuine Hotels.com guest review
Beautiful hotel, beautiful locationGenuine Hotels.com guest review
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