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  • Comfort Suites Biltmore Square Mall
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1 room,  2 adults 
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Comfort Suites Biltmore Square Mall - Asheville

35.527326, -82.605518
2.5 stars
890 Brevard Road, Asheville, NC, 28806 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $90
available on 05/20/13
Price Match Guarantee
4.2 119 5

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    Comfort Suites Biltmore Square Mall
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Comfort Suites Biltmore Square Mall

    • Biltmore Square Mall Hotels - Asheville 120 yards
    • North Carolina Arboretum Hotels - Asheville 1.9 miles
    • Antler Hill Village Hotels - Asheville 2.3 miles
    • Biltmore Winery Hotels - Asheville 2.4 miles
    • Biltmore Hotels - Asheville 2.7 miles
    • All landmarks in Asheville

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    Overview of Comfort Suites Biltmore Square Mall - Asheville

    Location.
    Welcome to the Comfort Suites Biltmore Mall. Located on Biltmore Mall premises, and near Biltmore (discount tickets sold), Asheville Airport, NC Arboretum, and the Blue Ridge Parkway.

    Features.
    The award winning Comfort Suites is located at Biltmore Mall and has 20 restaurants, pharmacies, 24 hour restaurant, 24 hour grocery store, fast food restaurants, and several strip shopping centers adjacent within walking distance of hotel. Free fitness center and free hot breakfast is included with room. Whirlpool suites available.

    Guestrooms.
    This all suite hotel includes microwave, refrigerator, iron, hair dryer, free internet access, and coffee maker in all of our suites. Free fitness center, and Free hot breakfast is included everyday.

    Image of Comfort Suites Biltmore Square Mall, Asheville
    4.2 out of 5 Excellent (119 reviews)
    (Neighborhood average 4.1)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Enjoyed our stay. Staff very friendly. Great breakfast. Plan to return to the Biltmore at Christmas and will definitely stay at the Comfort Suites again.... by Chris  from Aiken, SC on 05/02/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $90
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite, One King and One Sofa Bed

    Suite, One King Bed, with Jetted Tub

    Suite, Two Double and One Sofa Bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 18 years old.

    • Check-out time is: noon
    • American Express
    • Discover
    • MasterCard
    • Visa
    • Pets allowed
    • Pet maximum weight in lb is: 25
    • Caters to singles
    • Caters to couples
    • Caters to seniors
    • Caters to families
    • Caters to groups
    • Check-in time starts at: 3 PM
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 2
    • Minimum check-in age is: 18

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Beach/pool umbrellas
    • Designated smoking areas
    • Microwave in lobby
    • Number of buildings/towers - 1
    • Picnic area
    • Shopping on site
    • Smoke-free property
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Television in lobby
    • See more facilities
      • 24-hour business center
      • 24-hour fitness facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Dial-up Internet access - complimentary
      • Elevator/lift
      • Free guest parking during stay
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Gift shops or newsstand
      • Grocery/convenience store
      • Meeting facilities size (feet) - 2500
      • Meeting facilities size (meters) - 232
      • Number of floors - 5
      • Number of meeting/conference rooms - 4
      • Total number of rooms - 125
      • Tours/ticket assistance
      • Year Built 2008
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Rollaway/extra beds available
    • Shower/tub combination
    • Sofa bed
    • See more room details
      • Air conditioning
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Daily housekeeping
      • Dial-up Internet access (complimentary)
      • ESPN
      • First-run movies
      • Flat-panel TV
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Free wired high-speed Internet
      • HBO
      • Microwave
      • MP3 docking station
      • Phone
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Refrigerator
      • Separate sitting area
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-out
    • Free parking
    • Grocery store
    • Hair salon
    • Laundry facilities
    • Massage - spa treatment room(s)
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (complimentary)
    • View more services
      • Arcade/game room
      • ATM/banking
      • Beauty services
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Express check-in
      • Free breakfast
    • Business & Event
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Secretarial services
    • Technology helpdesk
    • Technology support staff
    • View more business & events
      • 24-hour front desk
      • Audiovisual equipment
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Basketball nearby
    • Bicycle rentals nearby
    • Bowling alley nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Personal motorized watercraft on site
    • Pilates classes/instruction nearby
    • Playground nearby
    • Racquetball/squash nearby
    • Rafting nearby
    • Running track/path nearby
    • Ski equipment rental shops nearby
    • Skiing - downhill nearby
    • Ski lessons available nearby
    • Snowboarding nearby
    • Swimming on site
    • Tennis nearby
    • Volleyball nearby
    • Water skiing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 25 per pet, per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 18 years old.

    All hotels in Asheville, North Carolina, United States
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    35.527326, -82.605518
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    Area map

    A short guide to Asheville

    A perfect mix of outdoor adventure and urban flare, Asheville is located in the Blue Ridge Mountains. Nature enthusiasts can go hiking, rafting, and bird watching, while tourists experience farmers markets and a vibrant local art and music scene. Asheville is also home to many historical sites and museums, including the Biltmore Estate which features a winery and fine dining restaurant.

    see all hotels in Asheville

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Biltmore Square Mall - 300 yards

    1.0 - 3.0 mi

    • North Carolina Arboretum - 2.1 miles
    • Biltmore - 2.3 miles
    • Antler Hill Village - 2.3 miles
    • Biltmore Winery - 2.4 miles
    • West Asheville - 2.9 miles

    3.0+ mi

    • Biltmore Estate - 3.2 miles
    • Biltmore Park Town Square - 4.1 miles
    • Smith-McDowell House - 4.3 miles
    • Candler - 4.7 miles
    • Asheville Regional Airport (AVL) - 7.4 miles
    • Greenville, SC, United States (GMU-Greenville Downtown) - 49 miles
    • Greenville-Spartanburg Intl. Airport (GSP) - 49 miles
    All hotels in Asheville, North Carolina, United States
    Reviews
    • All (119)
    • Business (5)
    • Romance (9)
    • Family (23)
    • Friends (7)
    • Other (75)
    4.2 / 5
    Excellent

    Score breakdown (from 119 reviews)

    • 5.0
      (52)
    • 4.0
      (48)
    • 3.0
      (9)
    • 2.0
      (9)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.3
    • Comfort
      4.1
    • Condition
      4.2

    Reviews: Overall

    • <Previous
    • Page 1 of 3
    • Next>
    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in May 2013
    Russ
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Enjoyed our stay. Staff very friendly. Great breakfast. Plan to return to the Biltmore at Christmas and will definitely stay at the Comfort Suites again.
    Genuine Hotels.com guest review
    2 night romance trip in Apr 2013
    Chris
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Overall, just fine"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel more than fit our needs (Two adults, 4 teenagers, one room) which isn't easy. Two minor complaints, neither earth-shattering. #1- They need more than one elevator, especially since the only one they have is quite slow. We were on the second floor and without a convenient staircase nearby we often had to wait several minutes, instead of simply […] walking up a single flight of stairs. #2 - There was not enough room in the kitchen for the morning breakfast. The food and coffee were very good, but we all had to sit in the lobby by the computers along with several other families to eat since all the tables were full. Read more
    Genuine Hotels.com guest review
    1 night family trip in Apr 2013
    Adam B.
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Great option! Much better than expected."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I procrastinated to book and couldn't get what I was looking for, but what I got was even better. We really enjoyed the experience of staying at this hotel. Highly recommended.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    M
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Great Suites near to Biltmore Mall"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Asheville is a great adventure location with variety of places to visit. Will travel often to this place.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Close to many resturants & shopping"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Our stay at the Comfort Suites was nice. Only draw back was there was only one elevator and there was dogs staying there. I'm not a fan of pets in hotels. We could hear dogs barking in other rooms. Other wise it's was a nice hotel with hot breakfast in the morning (from waffles, bagels, eggs & sausage).
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Ann
    US

    Comfort Suites Biltmore Square Mall - Asheville
    2.0 / 5
    Fair
    "Okay for a night"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    Only the location would bring me back to this location. Staff was pleasant. There is only one elevator so taking luggage up to the room and back to the car was an annoying process. Breakfast room was over crowded! It needed to be double the size. Pull through in front was blocked off for repairs, making unloading and loading the car that much more  […] annoying. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Jen
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Girls weekend"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Close to the downtown Asheville area. Great rates and very clean hotel.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Biltmore Estate visit"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good. It was close to the Biltmore Estates and there was plenty of stores and restaurants close by. The staff was very helpful and the room/hotel was clean. I would recommend this hotel to anyone wanting to stay in Ashville!
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Jeff
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "pretty good"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    everything was pretty good. nothing outstanding. only one elevator. people were complaining.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Good and clean"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Excellent room with a whirlpool. Very clean and staff was attentive to all our needs.
    Genuine Hotels.com guest review
    Family trip
    Mar 13, 2013
    Justin
    US

    Comfort Suites Biltmore Square Mall - Asheville
    3.0 / 5
    Good
    "Bathroom issues"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    While the overall hotel experience was lovely, we had a bathroom sink faucet with no hot water whatsoever - a little hard to shave and wash your face with ice cold mountain water. Also the tub faucet was not attached to the wall of the shower - there was a gap which means water was getting behind the wall. It just needed to be caulked. Maybe the bathroom […] was being worked on and these couple of items were left undone? Unsure, but aside from these things, the hotel was nice. I'm sure these issues were isolated to this room. Read more
    Genuine Hotels.com guest review
    1 night romance trip in Feb 2013
    Travelling Pair
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Convenient Location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice accomadations.
    Genuine Hotels.com guest review
    3 night trip with friends in Dec 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    2.0 / 5
    Fair
    "Not For Us!"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    The breakfast staff were overworked and were run into the ground trying to wait on customers who had no food to eat and no place to sit when they did get even their coffee or juice. We came down at 8:00 AM on 12-27-12 and were totally unable to get anything to eat other than coffee and the milk dispensers were empty. The poor staff could not keep up […] with the demand. My husband and I went to the Manager at the front desk who was on the phone with a personal call and was totally uninterested. We sat and waited for 45 minutes for the situation to get better and it did not. We finally left after an hour as we had tickets to the Biltmore Estate and could not be late. We suggested the Manger open another room and also get anyone to help out, to which she replied I have no one to send. I asked what about yourself, and she said I can't leave the front desk. I have no sympathy for that. We will not stay here again and will think twice about staying at Comfort Inn. We tipped the poor wait staff as they deserved more than the constant complaints. What is the purpose in hiring a Manager if she doesn't manage. Save yourself the money and hire the wait staff instead, at least they know the problem and tried to solve it are good workers. Read more
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Mom and Dad
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Have all the basic things you need for hotel stays"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Helpful staff providing useful information for visiting Biltmore Estate; Hotel sales discount tickets to Biltmore.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Austin
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Very nice hotel. Good breakfast, Excellent service at the desk. Bed was a bit too hard for us with bad backs and stiff hips.
    Genuine Hotels.com guest review
    2 night trip in Dec 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Close to good restaurants we like"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Fold out bed wasn't comfortable & friend felt like they were going to fall through the springs. Had to sleep on it as a couch.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Weekend Visit"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We went to visit the Biltmore Estate over Thanksgiving Weekend. The hotel was located less than 200 yards off of I-26. Hotel offered us a great two day deal on the Biltmore tour. (about 7 miles away) Suite was large. Free Breakfast of...only complaint was that there was only one elevator, but it is only a five storie hotel. Also feet from a mall and […] pet friendly Read more
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    thomas
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Great for families or couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The room was great, but the whirlpool tub did not always work correctly. Overall, the experience was great.
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    Shirley
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "good family stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Nice hotel for family stay. A little noisy in the morning with lots of guest in dining room but not unexpected for the number of guests. And not at an unreasonable hour (8:00-8:30) for guests to be getting ready to leave.
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    Sarah
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Choice of Choice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A quality hotel with great value. Close to shopping and many restaurants. Great location. Convenient to Biltmore Estate.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Good for you and pet."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel and staff. We had our dog with us and the area was good for him also. Free breakfast was very good. It did get a bit crowded, but there was always food available.
    Genuine Expedia guest review
    Other trip
    Oct 18, 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Judy
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Comfort Inn and Suites,890 Brevard Rd Asheville NC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    nice hotel, the bed however was like a marshmellow and both my husband and myself had terrible back pain as a result.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Brenda & Don
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "We stay every trip out east...both ways."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We love this place.....we stay every trip we take out east. Very comfy beds for bad backs. We drive about 10 hrs the day coming through and always get a hot tub room for extra stiffness relief. We also enjoy the breakfast in the morning before leaving.......great place!
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    S,W,
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Everything we expected!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice clean room, quiet setting, free breakfast & helpful staff all made for an enjoyable stay. Restaurants are nearby.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Laurie
    US

    Comfort Suites Biltmore Square Mall - Asheville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Perfectly okay but nothing special.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Nice stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very nice
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    Nicki
    US

    Comfort Suites Biltmore Square Mall - Asheville
    2.0 / 5
    Fair
    "Very disappointing stay"

    • Cleanliness
      4.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      3.0
    We booked a suite for 6 adults. We essentially got one room with two double beds and just enough room for a pullout coach. This, in our opinion, is not a suite! This is a hotel room! We had to walk down ourselves to get missing bedding, towels, and pillows because only one person working was working the entire hotel at 7pm (the attendant told us that […] she could not deliver items herself because she could not leave the front desk). The attendant herself was very nice and we felt very bad for her for being all alone in such a large hotel. Extremely poor customer service. Will never recommend this hotel to anyone, especially families. Read more
    Genuine Expedia guest review
    Other trip
    Sep 10, 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Good location"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel was close to the things we wanted to see and do. The staff was very helpful
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Comfort Suites Biltmore Mall 8-24-12"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This is still the busy season so we had to pay full price. Room was nice, linens were clean, but....while beds were comfortable, pillows were NOT (bringing your own is always a good idea, but I forgot!) and room, although clean, was so highly perfumed it did not smell clean.. Check-in was very fast. Staff were not unfriendly, but neither were they particularly […] welcoming. Breakfast was nice, pool is VERY small. Just an ok stay, but we did have a place to sleep, so... Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Mike
    US

    Comfort Suites Biltmore Square Mall - Asheville
    1.0 / 5
    Poor
    "If you like the smell of dog urine, go ahead."

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    Our room smelled like dog pee, the maid was still vacuuming at six in the evening, and there were guests drinking alcohol in the pool. They were told by a worker to take it out of the pool, but they just sat at the tables and partied while young children were there. Tacky, to say the least, and we will find a much better hotel next time we visit.
    Genuine Expedia guest review
    Other trip
    Aug 22, 2012
    TravelingFamily
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "Very nice and comfortable"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel was very nice. My only complaint is that there is only one elevator to service all the floors and it's very slow; the wait was rustrating at times
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    3.0 / 5
    Good
    "Okay, but could be do better with service"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel only has one elevator for 5 floors! Crazy! We also had very inconsistent room service in terms of new linens and having trash emptied. One day we had someone knock on our door five times to ask if everything was okay. The rest of the time we had to actually set our trash out side of the room to get someone to take it!
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "College moving in"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Stayed here during moving in Mars Hill College Nice to know it is pet friendly Great. Breakfast
    Genuine Expedia guest review
    Other trip
    Aug 19, 2012
    Wendy
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Great affordable family place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Outside of Asheville but close enough to biltmore and downtown
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Business Traveler
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent
    "BREAJFAST BUFFETT"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was pleased with everything except the food, breakfast, was not good. The coffee was not good. I went to McDonalds every morning to get coffee I could drink.
    Genuine Hotels.com guest review
    4 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    2.0 / 5
    Fair
    "Don't go"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Disappointed. Renovations substandard for the room price. Only one elevator for the whole building of 5 floors. Room air unit noisy. No exhaust fan in bathroom. Tub drain broken. "Free HOT breakfast" til 9:30? Got there at 9:10, completely packed and they had run out of "Hot food" Skimpy refills were not enough to go around, and food quality sub-st […] andard! Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Gail
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Good place to stay."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We stayed only for a night. The suit was great. It was clean and the breakfast was well managed with very neat and clean layout.We would certainly stay there when we go to Ashville. The location is very good, close to most places and easy to get around.
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Saschil
    US

    Comfort Suites Biltmore Square Mall - Asheville
    5.0 / 5
    Outstanding
    "Worked perfectly for us!"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    There were 6 of us, 2 adults and 4 kids. The 2 double beds and pull out couch worked perfectly. We didn't spend very much time in the hotel, arriving at 7pm and leaving by 10am but we had no complaints. The complementary breakfast was a huge plus along with free wi-fi so we could check weather, schedules etc.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Aug 2012
    A Traveller
    US

    Comfort Suites Biltmore Square Mall - Asheville
    3.0 / 5
    Good
    "Close to the Cinebarr"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Place is okay but what is cool if you want a cheap night out is that their is a Cinebarr around the back of the mall which is $3 to watch current movies. You can grab some casual food and have a drink at a reasonable price. We would stay at this place again just for that reason! Hotel was very clean just not lavish!
    Genuine Hotels.com guest review
    1 night trip in Aug 2012
    Jane
    US
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