Overall, we had a wonderful experience. We decided to eat at the hotel as well, but found service was effected because one of the front desk clerks was also filling in as our waiter/server. There was another desk clerk, but it appeared she was being trained by the same person that was also our waiter and on top of everything else, a soccer group was […] trying to check in. I must also say for a quality hotel chain, the food was below expectations...had chicken tenders and they were no better than if I went to a chain restaurant and they had been under a heating lamp. Read moreGenuine Hotels.com guest review
"Quick and Easy"
I needed to stay for a night. It was perfect.Genuine Hotels.com guest review
I had called the same day i booked the room and had asked about the pool. They never told me it had been shut down and there would be no heat. It was swimable for the kids (ice cold). When I checked in asked if I could have late check out he told me yes...then after swimming went back to room only to find our key was not working. Soaking wet went back […] down to front desk and had to wait for 15 min because the desk person had disappeared and no one knew where he was. 3 floors and only main lobby had a snack machine that was out of order. Little disappointed for the inconveniences. Read moreGenuine Hotels.com guest review
Room was clean, bed was very comfortable. Pretty close to downtown Akron.Genuine Hotels.com guest review
"Better choice than others nearby"
We've been staying at other cheaper hotels nearby several times per year over the past few years, decided to make a minor upgrade to the Radisson, and the difference was well worth the extra cost. The rooms are large, many have balconies, and the common areas are much cleaner and more recently updated than other places.Genuine Expedia guest review
"Stay was ok."
We stayed overnight due to a company Christmas dinner and the hotel was decent. We requested to be on any floor other than the first floor, hoping that it wouldn't be noisy (other guests coming and going, etc) and it was nice. Rooms seemed to be clean. My only complaint......the guy at the front desk was really hard to understand.Genuine Hotels.com guest review
"Accommodating hotel confusing to get to."
More than ample handicap parking at front door . A $50.00 change is made to credit card at check in, even though room was pre paid before check in. Was told it would be removed after checking for any other charges, room service, calls, etc. kind of a shock. Should have been told at check in. Stay was niceGenuine Expedia guest review
I wasn't expecting the comfort and hospitality for the price I paid. Kelly was very welcoming and made me feel comfortable. While watching tv, a discount for $5.00 off a movie appeared on the screen, so I ordered a $16.99 movie. The problem is that my bill did not reflect the discount, so I brought this to the attention of the female front desk associate, […] Jayshree (sp??). My only complaint is that instead of accommodating me, she said, "I've never seen or heard of that," and just dismissed the notion altogether. Read moreGenuine Expedia guest review
"Rating of Hotel"
We stay here once a month on our way to Cleveland Clinic. I've always been happy. This time was the WORSE. The heater did not work so a portable space heater was brought in. There was NO HOT WATER. I'm very disgusted. We should have been given a discount for the inconvenience. Not sure if I'll stay there again even though it's a perfect location for […] overnight. Read moreGenuine Hotels.com guest review
The beds in this hotel are SUPER COMFORTABLE. There was no refrigerator in the room, which competitor hotels on the same street are likely to have. Also, this hotel charged $8.99 for breakfast. You can get a free hot breakfast from nearly every hotel on the same street. There are plenty of great restaurants nearby and the environment was good. Plus, […] it's right on the highway and has relatively easy access to and from it. Read moreGenuine Hotels.com guest review
"All good but........."
the hotel was very clean, clean room and common area's. The hotel was not at all busy. Went to the breakfast in the morning and a male that looked like a maintenance worker was taking charge of the buffet. I asked for splenda or equal or any alternative to sweet and low, he got really nasty with me and then walked away and said something under his breath. […] I was shocked. Because of that incident, I'll never go back. No one was at the restaurant in the evening or for breakfast. Maybe the quality of the food is not good because they have no customers and it isn't fresh. Read moreGenuine Hotels.com guest review
The first time I stayed at this hotel was 2 years ago. My daughter was having surgery at Children's Hospital and this hotel was convenient. Last time, the double booked my room and gave a male stranger the key to my room and he just walked right in!!! This time, housekeeping came to my room at 9am. They knocked on the door, said "housekeeping", and […] opened the door right up without waiting a single second!!! Don't use this hotel if you don't want strangers walking into your room. They had 2 chances and blew them both. I won't be staying here ever again. Read moreGenuine Hotels.com guest review
The hotel was convenient to lots of restaurants and to major highways and businesses. There are lots of hotels in the same general area of Montrose/Fairlawn and most of them offer more amenenities, restaurant coupons, free breakfasts, happy hour. I thought the staff was kind of surly and rude. Our room was fine with high quality select comfort mattresses […] and down comforters. The facilities were clean - no problems with that, we did not check out the fitness center or the restaurant. However, if looking for a hotel on a future trip to that area, i would probably choose a different place. Read moreGenuine Expedia guest review
aS FR THE LAST FEW MONTHS HOTEL WAS GOOD.Genuine Hotels.com guest review
Nothing special. Other Radissons are much nicer and have better bar and restaurant service.Genuine Hotels.com guest review
"Great location, friendly staff, clean & comfy"
We have stayed here a few times and have always enjoyed the a comfortable, clean accommodations. Staff is helpful. The breakfast is the only thing we did not enjoy but this is a minor consideration given the large number of restaurants in the area.Genuine Expedia guest review
"Great location if you need to be in Akron."
We needed to be in Akron for 5 days and did not find anything in the downtown area. This hotel was convenient to downtown and had everything you could need around it, including an abundance of restaurants and shopping. The hotel staff could not have been more accomadating, including remembering our names. The only con was that the breakfast buffet was […] not great. It didn't have enough healthy options and the freshly made eggs weren't even good. It's obviously not a resort, but definitely very comfortable and convenient. Read moreGenuine Hotels.com guest review
"All Around Solid"
I stayed here one night to have for a special evening, I was local and was coming back to the area for one night. I was very pleased with everything, room was clean, bed was comfy and it was awesome to get a sleep number bed !! The only thing that disappointed me was that my room did NOT have a mini fridge in it. I had some Beverages for my trip and […] some cake we brought back from dinner that I could not keep at proper temperature to save . Read moreGenuine Expedia guest review
Our room was great as always. BUT I never want to be on the side of the freeway again .... truck noise was terrible. I need all the rest and quiet I can get. We will, of course, stay there again for our trips to Cleveland Clinic.Genuine Hotels.com guest review
adjustable bed did not workGenuine Hotels.com guest review
Average room, terrible restaraunt! The food was like frozen food that was warmed up.Genuine Hotels.com guest review
"close to shopping and dining"
We enjoyed the hotel and the surrounding area. Hotel employees were very attentive and nice.Genuine Hotels.com guest review
"Very friendly staff"
An overall great experience. My only complaint was that the sleep number beds could use instructions of some sort- I wound up sleeping on a rock hard bed for a good chunk if the night before I figured it out.Genuine Hotels.com guest review
We were looking for a place to wind down after a night out. This place had a pool/hot tub open late and a late check out time which was perfect. Quiet and relaxing.Genuine Expedia guest review
"Was in for the NFL enshrinement weekend."
This radisson hotel is conveniently located next to the highway, but set back in a quiet cul de sac that has lots of restaurants in walking distance. Situated 1/2 way between Canton and Cleveland is is well placed for area attractions in the greater Akron area. Staff was very accomodating and corrected a problem with Expedia's wrong booking. Rooms are […] clean and nice bar and breakfast affordable. My only complaint was the hot tub being dirty and lukewarm in temp. The pool was ok tho. Read moreGenuine Expedia guest review
I expected a much nicer room for the price I paid. This is a very mediocre facility. Nothing special. The bed was fine and the room was ok. The location was not convenient to the sites I wanted to see in the Akron/Canton area. I was unhappy with the service at the front desk. I called them when trying to find the facility, and the manager could not […] tell me whether it was east or west of the interstate. To his credit, he did apologize when I checked in. Had I paid 60-70% of the price I paid, I would say this place was fine. But I expected more from the Radisson name. Read moreGenuine Hotels.com guest review
Response by Radisson Hotel Akron/Fairlawn Dear Howard, We regret that you did not better enjoy your stay at the Radisson and on behalf of all the employees, I'd like to apologize for any problems you've experienced during your stay. I've addressed any possible issues with the front desk team and we assure you we are working diligently to ensure a similar situation does not occur again. I'm addition, the hotel is currently in the midst of thorough updates and reservations. We hope that with these new changes you may view the Radisson as better than just mediocre and choose to stay with us again. Thank you, General Manager Radisson Akron/Fairlawn
Close to lots of restaurants and interstate. Nice buffet breakfast.Genuine Expedia guest review
"Nice hotel close to many shops and businesses."
The staff was very friendly and prompt. I felt welcome from the very start and they seemed genuinely concerned about my needs. The breakfast buffet was also very good with many choices.Genuine Expedia guest review
"Radisson Akron, OH"
The sleep number beds were exceptional and really helped with my lower back pain. The hotel itself was average and not worth the high cost. If you do not have a sleep number bed and need a good nights rest than paying over $100 is worth it when you are in pain. If not, you can get better service or the same at Holiday Inn Express.Genuine Expedia guest review
Everything was fine until they said something about the pool I have 3 kids and all they was doing was playing in the pool n the tried yo give them a time limit and I didn't like thatGenuine Hotels.com guest review
Very nice hotel ..the staff was very very nice n helpfulGenuine Hotels.com guest review
"Very nice room. More than what I expected."
Very Nice room. More than what I expected. Stayed there on our way home from watching The Cleveland Indians game. Hot tube was very relaxing. Room was beautiful. The Front office staff was dealing with a complaint and was very courteous and non stressed then was very sweet and courteous to me. Close to many food choices. Would highly recommend.Genuine Expedia guest review
"The staff service was outstanding."
Staff service could was outstanding. The desk clerk even jumped my car battery with his own car. Room was clean and quiet. The Sleep Number Bed amazing. Room service prompt and the food good. I would definitely recommend this hotel.Genuine Expedia guest review
"The title of my review"
Staff was friendly and accommodating. I needed something refrigerated and they did not hesitate to place it in the kitchen refrigerator.Genuine Expedia guest review
"booking was not as requested"
I was disappointed since I had booked 3 rooms with 2 double beds. Upon arrival we were told they did not have any rooms with 2 double beds only King size with sleeper loveseat, Since we had 2 adults and 2 children in the rooms it was very inconvenient. In addition, when I first filtered type of hotel I had included breakfast. Although the restaurant […] did have a breakfast buffet it was not included . The staff were pleasant and the hotel was very clean but I was disappointed with hotel.com. Read moreGenuine Hotels.com guest review
VERY GOOD NOTHING ELSE TO SAY???????????????????????????????????????????Genuine Expedia guest review
Wow! What a great experience for the money! Staff was great from the beginning of my stay until the end. Hotel was clean. Parking was great. There were so many different restaurants around the area to choose from. The hotel was at the end of the street and very quiet. I stayed there for 4 days and could of stayed longer!Genuine Expedia guest review
"Highly Recommend Radisson Hotel Akron/Fairlawn!"
I was impressed when entering the Radisson Akron/Fairlawn Hotel. Upon immediately walking through the front door, staff welcome you with friendly smiles and freshly baked cookies. I loved the newly decorated stylish guest room too! It felt like home. The weather was in the 70's, so I opened the patio door and enjoyed the smell of fresh air filling the […] room. Everything was brand new and gorgeous. I highly recommend your visiting and staying at the Radisson Akron/Fairlawn Hotel! I cannot wait to go back! Read moreGenuine Hotels.com guest review
"Great Customer Service"
I apologize, but I did not get the woman's name at the front desk. I do remember in conversation that she was a c-owner and is from Connecticut. She always had a smile on her face and greeted us every time when leaving or coming back to the hotel. We put a little pressure on them by asking for extra things that were needed because of unknowing circumstances. […] They were AWESOME! Have never stayed at a Radison before,we are Hampton long time customers. But when we come to Akron again, it will be this Radison:) Thankssssssssssssssssssssssssssss Read moreGenuine Hotels.com guest review
"Another excellent stay!"
I had to be in town again for some personal business and based on my last stay, I decided to stay once more at the Radisson. Once again the pricing was aligned with my budget and the room, staff and overall experience was excellent. I have come to the agreement that I will seek to make this my home base whenever I travel into town. It is nicely aligned […] with the major routes and has a great selection of diningwithin 1/2 to 2 miles. I suggest anyone going into Akron to give it a try. Read moreGenuine Hotels.com guest review
"walking distance to sons apartment"
It was GREAT !!!!! Clean Great continental breakfast !!!!Genuine Hotels.com guest review
"Bachelorette party night!"
Was pretty good! The only two things were that there were no double bed rooms with balconies! Also, the main lobby smelled highly of chlorine from the pool. Other than that, the room was nice, the select comfort beds were glorious, and I slept well!Genuine Expedia guest review
Almost everything was great. The only issue I had was that it took a very long time for hot water to make it to my room. I was at the very end of the hallway. The water finally started heating up five minutes into my shower. Other than that little hiccup it was great!Genuine Expedia guest review
"Very uncomfortable bed."
Both beds had old sleep number beds. Neither worked and were unbelievably uncomfortable. I barely slept and even switched between beds a few times.Genuine Hotels.com guest review
Hotel location, room and amenities were very nice. Many restaurants and malls in the area. Only complaint was the breakfast buffet, which many hotels include, did not provide what I normally get for free at other hotels. Recommend going to local restaurants for better meal for the price.Genuine Hotels.com guest review
Decent no frills hotel; only negative was that it took a couple of minutes for shower water to get hot.Genuine Hotels.com guest review
"Newly remodeled rooms... clean and tasteful."
The staff went out of their way to find us and let us know that they had found my daughter's cell phone. Also held the bar open for us later than usual while we waited for family coming in on a late flight.Genuine Expedia guest review
"reasonably priced lodging"
room was clean and spacious-very comfortable. I like the fact that the WSJ and USA TODAY are available for my reading pleasure at no cost to me.Genuine Expedia guest review
"Good Hotel, Expensive"
The room had sleep number beds that did not work. The room did not have a refrigerator or microwave. We were charged $10 for the use of a refrigerator. I thought this was expensive considering all other hotels we have stayed at have these in the room at no additional cost.Genuine Expedia guest review
nice hotel, close to restaurant's, shoppingGenuine Hotels.com guest review
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