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Positioned within shopping, restaurant and entertainment areas, ME Cancún - Complete ME All Inclusive is located 12 kilometers from downtown Cancun, Mexico. The Robert Trent Jones Pok-ta-Pok Golf Course is four-and-one-half kilometers from the property, and the El Rey ruins offer glimpses into Mayan past, five kilometers away.
Mexican/Mediterranean gourmet cuisine is offered at Salt. The Water Grill serves South American cuisine in an oceanfront setting. Silk bistro presents Asian cuisine such as sushi and teppanyaki. ME Cancún - Complete ME All Inclusive also features four different bars. A business center, wireless Internet access and function space that totals 2,890 square meters accommodate guests' needs. Me by Melia Cancun All Inclusive offers a 11,000 square-foot, world-class 24-hour spa facility. The treatments range from massages, facials, body treatments and steam baths. The spa houses a hydro-massage pool, relaxation center, sauna and Life Fitness Gym. A dedicated Experience Manager ensures that the guests' stay is stress and effort free. The hotel features an outdoor pool with water rituals, an infinity pool, a nine-hole golf course and two tennis courts. Lessons in spinning, yoga, Pilates and Tae Bo are also offered.
The hotel's 435 air-conditioned guestrooms and 29 Loft Suites are decorated with modern furnishings. Amenities include 32-inch, LCD, flat-screen televisions, high-speed Internet access and in-room safes. All rooms include fully stocked minibars. The suites offer extra amenities including iPod docking stations, aromatherapy menus and Experience Manager service. The Level Floor caters to adults only and features The Living Room, a private lounge that offers private check-in and check-out services, continental breakfasts, signature cocktails, wireless Internet access and a home theater.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The 11,000 square foot YHI Spa offers private treatment rooms and a couples suite. Guests have 24-hour access to state-of-the-art fitness equipment, sauna and steam baths, a Vichy humid spa, and a hydro-massage pool. A relaxation area is reserved for facials, body treatments, and massages. Spinning, yoga, and Pilates classes are also offered.
A Green / Sustainable Property - Second Party Certified
This property participates in Biosphere Hotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.
The Beach Club - On Fridays, Saturdays, and Sundays, the Beach Club features resident and special-guest DJs as well as live performances and more.
Rose Bar & Rose Bar Deck - Open daily and featuring live DJs and performances Thursday through Saturday.
Along with an adjacent beach, ME Cancún - Complete ME All Inclusive offers several swimming pools, including the main pool with water ritual, an infinity pool, an adults-only pool, and the spa's private pool.
Two 18-hole golf courses are located on Cancún Island: the Hilton Golf Club is 5 km (3 mi) south of the resort, and the Robert Trent Jones, Jr.-designed Pok-Ta-Pok Golf Club is 5 km (3 mi) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.see all hotels in Cancun
Amazing food for an all inclusive. I would definatly recommend staying here.Genuine Hotels.com guest review
"Our first all inclusive!"
It was our first all inclusive and we were so excited that it was at ME! A lot of our friends recommended hotel ME and it met all of your expectations! The pool and beach- clean and the waiters were awesome! Hotel room- we stated in the aura room. It was so spacious and so clean! Our favorite part was the shower! Restaurants- the food was delicious. […] Our favorite restaurant was the beach house! Their hot sauce was amazing! Front desk- I was a little disappointed with the front desk. During our stay my husband and I were in our hanging out and watching a movie. In the middle of the night a random family walked into our room! We were shocked because we were trying to figure out how they got in. The next morning as we were checking out we mentioned it to the lady who helped us and she laughed it off and said well our manager didn't hear anything. I feel like that was little upsetting because he didn't come to apologize or explain the situation. Read moreGenuine Expedia guest review
Lets start out with the positives: the pool and beach are beautiful! The room is pretty spacious, the location of the hotel is great. Went with my best friend to celebrate her 29th birthday and we definitely got a celebration! However, there were far more negatives than I expected! The pool closes at 7pm. The restaurants and hotel bar make it MANDATORY […] for men to wear pants (who brings pants on vacation to the carribean In the peak of summer?) The men were literally told you cannot enter the restaurant Silk or the Rose bar. The ONLY play house music and or smooth jazz by the pool and in the bars. In order to sit by the adult pool you have to buy a cabana or a bottle. The food and most of the restuarants was just lackluster - over salted and under seasoned. The hibachi and the brazilian place were very good tho. The bathrooms are located in strange places, outside of the eating areas ( the closest bathroom to the two resturants is completely outside of the restaurant across the hotel lobby!) The ac in the hotel is on an energy saver programs which keeps the rooms at 18.5 degrees Celsius (which is about 66 degrees farenheit but def feels more like 70) Read moreGenuine Expedia guest review
"Nice hotel near beach, with good pool party"
It was a nice stay, i suggest anyone who goes to cancun to be there at least 8 nights there are plenty things to doGenuine Expedia guest review
We had an amazing experience, the staff were so great, you didn't need to ask for anything. While on the beach the sun got real hot and the staff brought an umbrella and drinks to make us more comfortable. The food was amazing. It was a very nice quiet stay you were waited on hand and foot. I would definitely come here again. The only thing after the […] bar at 1 or 2 am, there is no where to go to get something to eat so I deducted a point for that. Read moreGenuine Expedia guest review
"Amazing Hotel- Will Highly Recommend"
MY HUSBAND AND I STAYED AT THE ME CANCUN FOR 4 DAYS AT THE STYLE SUITE. THE STAFF IS BEYOND PROFESSIONAL. THE SERVICE WAS EXCEPTIONAL OVERALL. WE HAD NO COMPLAINTS AT ALL. WE RECOMMEND STAYING AT A SUITE ON THE 10TH OR 11TH FLOOR IF ADULTS ONLY TRIP. IT IS WORTH THE EXTRA HUNDRED BUCKS FOR PREMIUM LIQOUR AND ACCESS TO THE BALI BEDS ON THE BEACH. ALL […] RESTAURANTS HAD AMAZING FOOD AND MENUS VARIED DAILY. I WOULD RECOMMEND THEM ALL. WE ALSO HAD THE BAREFOOT DINNER ON THE BEACH WHICH WAS AN AMAZING EXPERIENCE. HOTEL IS SUPER CLEAN. Read moreGenuine Expedia guest review
"Great hotel !"
My boyfriend and I went for 5 days 6 nights it was a great stay !!! We loved it would recommend it most definitely !!! Special if you like electronic music that the only thing that's bugged me that's all they played day and night but other than that it's a great hotel 'Genuine Expedia guest review
"its a good place to relax,,party and party"
i was because its was my birthday and invite a 12 friends its was very good we stay 2 days i hope to repite the next year we reserve 2 beds in the pool and the music its great the service perfect the rooms very clean and the food perfectGenuine Expedia guest review
"Loved this place!!!"
We had a wonderful experience at ME and will most assuredly be returning multiple times in the future! I highly recommend the level package. Level includes top shelve liquor, a barefoot dinner on the beach, one day of a Bali bed, a 20 minute massage, free room service, etc. You also get private check in on the 10th floor and the customer service is […] outstanding. They made sure we had dinner reservations, let us know the times they would be releasing the baby sea turtles (this is an awesome experience - you get to hold them), and made sure we knew all the ins and outs of the resort. We had Leo and Patti and they were great - very friendly and would help you with anything you needed. The rooms were beautiful, comfortable, clean and had good AC. The pools are beautiful and very clean with swim up bars. There are two pools that are adults only and they have a pool party with music around noon to 5. The beach is beautiful and well kept with lots of chairs and beds as well. There are 4 restaurants, we ate at all of them except for Silk and loved them all. The breakfast buffet is huge and really good. This is a great place to stay - I highly recommend it! Read moreGenuine Expedia guest review
"Beautiful hotel. Most accommodating staff"
The hotel was outrageous. The rooms are gorgeous with impeccable cleanliness. The staff was the most accommodating, welcoming, helpful, etc. I have ever encountered. The pool area was so comfortable. Always availability for where ever you wanted to be. And the staff always willing to accommodate your every need. There are many restaurants in the hotel […] to pick from, with a variety of foods from different regions. The concierge was always ready to set up anything and everything you want. The overall experience in the hotel was beyond my expectations and really made my vacation one that I will always remember with happiness. Read moreGenuine Expedia guest review
"The hotel was nice but...."
...here we're a few things that bothered my husband and I: 1) Bathroom faucet in room is too low 2) Showers didn't look very clean 3) ATM was out of order most of trip 4) If you leave anything of value out in your room house keeping will report it and your room will be locked down until security comes and unlock it. Meanwhile your room key will be disabled […] and you will not have access either. 5) Tiolet area in rooms are kinda small as well. 6) No balcony in most rooms. Only the more expensive rooms have balconies. 7) Although most of the restaurants on site allowed open dress code for breakfast and lunch....dress attire was required for dinner eg pants, shirts with sleeves and dresses were required...no shorts! 8) ME should be more accountable for the services within the hotel. We booked an excursion with one of the timeshare companies at the airport but once we got to ME we were approached by a company called "best day" inside the hotel requesting that we go with their company instead and gave us an advertisement speech and informed us that our money would be refunded by the airport company upon our departure at the airport. Best Day stated that they would walk us in the airport and request our refund but that didn't happen. Once we arrived at the airport to leave Mexico no one understood our request or what we were talking about. We were told that we would need to get our monies back on our own. This is just a warning. Don't fall for "best day" tricks. Read moreGenuine Expedia guest review
"ME Cancun - during the week"
We had a wonderful time at the ME Cancun. Couple of quick notes - you cannot get change at this hotel. They will change dollars to pesos but cannot give you smaller bills so plan on bringing tip money with you. In addition, the three nights we were there the peso and dollar cash machines were both out of service the entire time and you cannot charge […] change to your room. Make sure to bring enough tip money to cover your incidentals and tips or you could run into trouble. The hotel is a little confusing with what is and is not included in the all inclusive so make sure to talk to the concierge. The only other note I would make is that during the week there is not alot going on. It is a great place to go if you are looking for relaxation, quiet evenings, etc. If you are looking for a party during the week you will not find it here. The pool and spa hot-tub all close at dusk and the bars are quiet and calm during the week. This was great for our needs but definately not for everyone. I believe it is a different scenario on the weekends. This is NOT a resort that caters to families/children. There are really no amenities or food which I would call kid friendly. We did see a couple of children at the resort but there is very little for them to do. Read moreGenuine Expedia guest review
GOOD GREAT STAFF JUST NEED TO FIX ON SOME ROOMS THE LEAK WENT RAINS.Genuine Expedia guest review
"What an experience!!"
Loved the hotel, the staff and the whole experience. Very cool, sleek and trendy design. Am recommending to all my friends!Genuine Expedia guest review
"One of the finest in Cancun"
Aug 12TH to the 17TH 2013 was a great time of the year to stay. Smaller crowd and mostly adults. Weather was not as steaming hot like the really hot season in Cancun so you can spend more time outside. The whole staff was so very great and always willing to help you , even earplugs for the Friday nights music. Only complaint I had was being on the eight […] floor the arrows desiganting what elevator is coming next was not working. For you people who enjoy a variety of food this is the place to enjoy , the cooks are probably the best in Cancun. Just as I left they were installing US Dollar machine. Read moreGenuine Expedia guest review
"Loved the Hotel. tags staff very attentive."
I have gone several times to Cancun and this is so far the best Hotel I have stayed in. Loved the beach and how you are able to go inside the clear water, no rocks inside the beach like in other hotels where you where not able to swim due to the rocks.Genuine Expedia guest review
"nice hotel close to beach."
The staffs are amazingly helpful. System at this hotel is pretty much organized.Genuine Expedia guest review
"Pleasing with rough edges"
Nice hotel, however food is terrible. Practical staved the whole time. The all you can drink was probable the best. The overal ambience was beautiful. The lighting was alittle to dark at dinner.Genuine Expedia guest review
"Great Staff,great food but not so good room servic"
I loved it from I walk through the door.. the staff was very,very friendly.. the food was great! love the steak and a chef went out of his way to make pasta form her. The spa was to die , nice and relaxing, mint green tea, warm slippers It was very clean only thing is when we got back to our room past noon our room was still not clean, had to call […] the front desk to have it clean. ME Cancun is the place to go.. you will get all your money worth. Read moreGenuine Expedia guest review
it says all inclusive but, when you are there it seems like everything is closed and you cant access anything... also, we were informed that certain things were not included.. example.. some food and beverages.. I thought all inclusive meant all inclusive.. I wouldn't stay there again.. I rather go to a non-inclusive hotel and pay for what I want.Genuine Hotels.com guest review
We had the experience of a lifetime at the ME. I couldn't have asked for anything more. The staff was very attentive and welcoming. We literally didn't have any worries once we got there. I would go back again in a heartbeat.Genuine Expedia guest review
My experience at ME cancun was amazing. The hotel is amazing. The food is great and they even have an espresso bar for all you coffee lovers. There is a 5 dollar charge for room service, but the food is well worth and it's just like giving a tip anyway. The staff is very friendly and helpful and go the extra mile to make sure you are happy and comfortable. […] The ocean view/ pool view is spectacular definitely would stay here again. Read moreGenuine Expedia guest review
One of the best experiences ive had away from the states! A+ all around! Food was amazing, pool, beach, bars, etc. Very friendly staff who went the extra mile!Genuine Expedia guest review
"Great If you are in the mood to party a bit"
My husband and I pick our resorts based on our mood, and this time we wanted a little action. From reading the reviews we thought ME Cancun was a good choice. The hotel is small in comparison to what we are used to, but decorated nicely. The water is absolutely beautiful and the beach was not crowded at all with plenty of plush modern beds to lounge […] in. There was a DJ everyday at the VIP pool, which you had to pay forty US for a bed if you wanted one in that area. We didn't mind. You can also get hookah served to you pool side. The waiters were great but do expect tips. There is a much bigger pool with plenty of free seating areas. The DJ played all techno, all the the time, which was annoying. This is also the case in the bars. But we enjoyed being around other guests who were social bugs as well. We went Sunday to Thursday so it was lower key than a weekend. Hotel is a 5 minute ride to club area, which was about $10 in cab fare. We got suckered into viewing the other ME property up the road, but received a spa voucher, so it was worth the 1hr couples massage we planned on getting anyway, which was pricey. Certain premium drinks did cost extra money, but we were prepared and didn't mind that either. You pay to play is our motto. But if you really want complete all inclusive, this is not 100 percent. The food was great at the Grill place..awesome. Silk was just ok. Overall, we liked the atmosphere and would return again. Read moreGenuine Expedia guest review
"Great restaurants, great view, Nice overall!"
This is a great place for couples and although we saw some kids, they were in the main pool and there is an adults only pool which features a DJ. We were pleasantly surprised at the 4 restaurants offered and the food and drinks in general. Caveat: they only offer 2 beers Tecate Light and Dos Equis and the mixed drinks got stronger after I tipped $25 […] on the 2nd day. After that, the drinks were free flowing. You cannot charge tips to your room but can get a pre-authorization which was annoying but worth it. The Thursday night DJ was amazing and played a good mix of hip hop, retro and EDM. The rest of the time, we just EDM at the pools which can get a bit annoying. Overall, I would come back for the food, the beach, and the pool. Read moreGenuine Expedia guest review
"I pay too much for what they offer..."
In order to be treated well you have to tip everybody at restaurants, beach, waiters, etc. Food was ok Tepanyaqui was great and the Mexican restaurant. I check out 2 days earlier and ask if they had a penalty they told me no, and later they charged for one of the nights I wasn't there. Pictures on Internet look much better than it really looks. Never […] go back to this expensive hotel with very low and poor service. They give you $500.00 dollars in coupons that you never use because you have to pay more if you want a Spa, Bed at the beach or a Romantic dinner at the beach. Very bad experience, next time I prefer to go to Playa...they have better hotels and better service. Read moreGenuine Expedia guest review
"Best vacation I've had"
Arriving to Mexico I didn't know what to expect. I was amazed just how beautiful the hotel was and how friendly the staff were. My ocean view room was amazing and the overall vibe of the hotel was fun.Genuine Expedia guest review
"Beautiful resort and awesome staff"
Fantastic trip for my wife's 54th birthday. Spa theme facility was awesome. We were on the 11th floor with a lagoon view. Ocean views were available. Our concierge ( Christina and Miguel) alleviated any needs for concerns. "No worries"... You must take advantage of the "Bali Beds" on the beach. Wonderful courteous and friendly team (Danny and Vince) […] made sure our days were comfortable and relaxating. Now, William ( our personal server) known as Papi Chulo was as good as it's gets. The facility was beautiful if you enjoy calmness, great service and beautiful views. The housekeeping staff was fantastic and attentive to details. Read moreGenuine Expedia guest review
"For couples and groups late 20s to mid 30s."
Pros: Room was really nice and clean. Food was delicious. Drinks were not watered down. Beach access was great. Pools were really nice. Cons: Having to make reservations for dinner. Most of the staff was nice, but for every 5 nice staff members there is 1 horrible staff member that needs to learn customer service.Genuine Expedia guest review
"Great slice of paradise"
First I would say that if you want the full experience please choose the Level Upgrade. I primarily at ate at Silk and Salt for dinners. Both were great. Didn't like the water grill and the beach restaurant. The Level upgrade provided concierge dinner reservation ( I would recommend making reservations as soon as you book the trip). Level also provides […] top shelf liquor and a free cabana at the adult pool ( with food and drinks). The water was great in both the pool and at the beach. DJ at the pool Thursday- Sunday. Big club nights Thursday- Saturday on site. Mall about 2 blocks away. Had a great time and didn't really leave the hotel for 5 days. Wish I would have stated 7 days. Thanks to Christina and Leo with Level concierge for making my vacation great! Read moreGenuine Expedia guest review
Very accomodating staff every where, even at the beach where I thought service would suffer. All staff was very attentive. Big shout out to Gaby!!!Genuine Expedia guest review
"Great hotel right on the beach"
Loved the hotel and staff. Beautiful, contemporary resort. Food was good and well prepared. The rooms were large and well appointed. My only complaint is the weekend music. Even though we were on the 7th floor, the music was extremely loud until 04:00 AM both Friday and Saturday nights.Genuine Expedia guest review
Couldn't have asked for a better hotel. Staff is very attentive, hotel very clean! I can go on but I wouldn't be able to finish. I highly recommend it best hotel ever!Genuine Expedia guest review
"the best hotel in Cancun"
My 2nd time in 6 months at the ME and it's such a great hotel, will go back at a very near futureGenuine Expedia guest review
"My second time staying at Me Cancun."
I highly recommend the Me Spa (YHI) massage and hydrotherapy. I have used their Spa twice for full body swedish massages and hydrotherapy and both times have been amazing experiences. After leaving the Spa, I have felt like a feather both times. All of the stress, tension, knots, etc. have gone somewhere, but have not stayed with me. That is my Me Spa […] experience. Their infinity hydrotherapy outside pool is the most fun ever. I love pressing all of the buttons and seeing my stress float away. The YHI is a jewel and the service staff is excellent. Could not ask for more. Enjoy! Read moreGenuine Expedia guest review
"Great locations, beach and ocean!"
Came for our honeymoon. We upgraded and stayed on the concierge floor. Fantastic customer service, always greeted with a smile and prompt attention. Stayed Monday through Friday so not crowded, was perfect. I'd recommend this place to my friends.Genuine Expedia guest review
"Great food, no entertainment at all"
This is a beautifully decorated hotel. The food is very good in general, being Silk, the japanese restaurant, the best, especifically its Sushi bar, in charge of Juan, an excellent peruvian chef! The service is great. The big downside is that there is no entertainment or organized activities at all. Not even a volleyball net at the beach. we had to […] sneak in the hotel next door to hit some ball. The lighting throughout the hotel is too low, especially in the restaurants, plus beautiful big beds all over are a constant invitation to sleep. You have to escape from this hotel for some entertaiment or a lively fun evening. Read moreGenuine Hotels.com guest review
"Great location with solid food/drink options"
The food was way better than I expected. The breakfast, lunch and dinner options were great. I was really impressed with Salt and the habachi aspect. The pools were nice and even though the hotel was near capacity, it never felt crowded.Genuine Expedia guest review
"Great Hotel, And Location"
Greatest Vacation Ever! I Never Stayed @ An All Inclusive I Completely Enjoyed Till Now. Me Cancun Is The Best!Genuine Expedia guest review
"Nice hotel nice beach"
We stayed on The Level which was a very nice upgrade an included admittance to the beach club a private pool, bar and activities. Nice inclusion if you are age 25-35. On the level the hotel staff was very attentive we received a private check-in and check-out with excellent concierge service. Jorge, Miguel, Christina went above and beyond service to […] ensure we were OK! Read moreGenuine Expedia guest review
"Nice, trendy hotel close to the beach"
Overall, our trip was great. The hotel's check-in and check-out process is not efficient and was a long process. Apparently, the dates we traveled were an extremely busy time for Cancun and the hotel. The front desk staff were rude and actually got frustrated with trying to help us. We were there for a bachelorette weekend and had only 6 people in our […] group and 3 rooms. Before our trip, we called the hotel and requested the rooms to be close to each other. Apparently, they had no record of this. At first, they gave us rooms on the "same floor" indicating thats close- but the rooms were in fact on complete opposite sides of the floor and inconvenient. We asked to get closer rooms and the staff was reluctant to help and had no patience with us. We eventually had to speak to a manager to get closer rooms. Other than the hotel staff being unhelpful and rude ,once we checked in and no longer had to deal with them, the trip was great. We had a late flight out of Cancun, so they did allow us to have lunch first (need the bands) before checking out. Even after, we were able to use the amenities (pool, beach access, etc.) until we were ready to leave. Because we checked out and didn't have a room to shower in after playing in the beach, they offer the option of using the shower in the spa area which was great! Food was excellent- 4 different options to use from.. ALL GREAT!! Read moreGenuine Expedia guest review
"Beautiful resort, on the beach"
I appreciated all the thought to detail with this resort! The staff was so accommodated and excellent with customer service! And they were always so pleasant . My husband && I really enjoyed ourselves. This resort is designed to relax!Genuine Expedia guest review
"Love about everything except..."
I enjoyed staying at ME overall except for Japanese restaurant. Food was made by someone who never had any sushi before. I ordered spicy Tuna and Philadelphia roll but it was no where close to it. After a disappointment, I ordered Thai noodle and it was even worse. Other than that I enjoyed all Mexican, Brazilian, and Mexican food they had. Meat quality […] was excellent and enjoyed the hamburger by pool side at lunch and all drinks!! Beach was clean and so nice! This hotel was adult oriented not too family friendly environment. For any question make sure to talk with your travel agent/company only!!! Read moreGenuine Expedia guest review
"Before view, poor service"
I have been to Cancun over ten times and have never been disappointed until this trip. This was my first time at the ME Cancun and we were very disappointed. The view of the beach was gorgeous but the service was very poor by most of the staff members. We upgraded to a Loft Suite which did come with a room upgrade, drink upgrades, etc. but did not affect […] how staff treated us. While the hotel lost power one night due to an auto accident outside and we were without power or air, the hotel was never really cool. The Rose bar and restaurants were extremely warm and when we spoke to a manager about it, he informed us that the air had not been working properly for some time. The hotel also celebrated it's 10th anniversary while we were there where they had a party on the beach. Sounds like fun, huh? Not so much. The party on the beach was not for hotel guests, but rather outside locals. Therefore, we were bombarded by over 600 outsiders which caused service to be even worse. In addition, they allow outsiders in to create a club atmosphere on weekends. Most Cancun resorts do not allow non-guests into the resort, mainly for safety reasons. All in all, there were a few wonderful service people, the view was gorgeous, but we would NEVER go back to this resort again. Read moreGenuine Expedia guest review
"Beautiful hotel that exceeded our expectations"
My boyfriend and I stayed in a double room ocean view suite that was totally worth it! Came with lots of extras and perks like dinner on the beach, complimentary room service and cabana rental, and premium drinks included. We loved everything about the hotel and were impressed by how friendly and helpful the staff was. We will definitely be back!!!Genuine Expedia guest review
"Nothing like the pictures at all ......"
Just awful please don't be fooled by pics and what other people say. If you travel alot you would totally understand that customer service and appearance is everything and this place doesn't have itGenuine Expedia guest review
We loved our stay with ME. We stayed on the 10th floor and had an amazing view. It was a wonderful honeymoon and the staff at ME made it that much more enjoyable. I think that you must get the " Level" service to really enjoy the stay. Some other people we met while staying there did not get the Level service as we did and mentioned not being able to […] order all food at restaurants without paying an additional charge. We did not have this issue at all so I recommend Level service. The hotel is very clean and modern. The online pictures are very representative of the hotel. We were very pleased that we got what we paid for. The staff is great and attentive. We ordered room service everyday and the longest we waited was about 45 minutes and that was at a peak time. We so recommend ME. Read moreGenuine Expedia guest review
This hotel was really good! Food and drinks were really good. Location is great 5min away from the club scene on the bus or taxi. Beach is beautiful and staff is very friendly. Rooms are modern and bed is very comfy. The only thing that bothered me was that rooms next to me were loud and we was able to hear everything at 5am.Genuine Expedia guest review
"Very Nice hotel, staff and food"
My husband and I love this hotel and was very impressed with our overall stay. We upgraded our rooms with additional benefits and I have to recommend that guests upgrade if they have the chance. The level of service, quality of food and drinks were great. The hotel was nice and clean, the staff were very courteous and helpful, whatever you need, they […] will take care of it for you. The food was very good, better than we had expected. One of the restaurants called Salt is a must. The pool area was nice and the beach was amazing. Bus stop is just right next door, easy to get to downtown. Cheap and only cost 8.5 pesos which equates to 70cents (do not take the cabs - they will rip you off). We had a group of 18 people (13 adults, 2 teens, and 3 children) and we all enjoyed our stay here. Read moreGenuine Expedia guest review
This hotel overall had me and my daughter very pleased. We went swimming most of the time, did snorkling, and went to La Isla right across the street for some shopping. The staff at the resturants however, were quite slow. Everything else was perfect. I would definitely recommend this hotel.Genuine Expedia guest review
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