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ME Cancun - Complete ME All Inclusive - Cancun

21.1134, -86.76038
4 stars
Boulevard Kukulkan Km 12, Cancun, 77500 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $370 $259
available on 06/19/13
Price Match Guarantee
4.2 699 5

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    Landmarks near ME Cancun - Complete ME All Inclusive

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      "Relaxing & romantic" Reviewed by a Hotels.com guest on Feb 26, 2013

      My husband and I stayed in a preferred room at the Now Sapphire for 10 nights in Feb. and wished we had booked a longer trip. The resort was beautiful, the food was good, and the people were friendly. We had dinner in all the restaurants except the Cibu although breakfast there was god. Our favorite was the Lemongrass both the regular menu and Hibatchi. If you buy a bottle of wine, you can sit at an outside table at the Lemongrass or Paramour. The water landscaping around these restaurants as well as the main resort area is beautiful. . Puerto Morelos is a little remote but with plenty of entertainment if that's what you like. We had an oceanfront room on the first floor with two double beds. We had asked for a king room but none were available for a couple days so the two double beds were put together and that worked out well. We elected to stay where we were since we loved the room location. We enjoyed the bali beds at the adults only pool. Much more comfortable than ones we've tried in the past. We usually like to spend more time at the beach but we had a few windy days and it was a little chilly so we moved to the pool which was more protected from the wind. I would only suggest a couple improvements. Air conditioning in the gym; It was very hot although I was content with the equipment. The other thing that would have been nice is the availability of food at the beach and pool areas so you don't have to go into a restaurant.

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    • Grand Oasis Palm All Inclusive
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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

      The hotel overall was great. I had adjoining rooms and the one with the king bed was fine. I can see how some one may complain about the one with the double beds since there is no room in between the two. It wasn't an issue for me. I didnt spend that much time in the room. Food was good. A little bland but nothing a little salt can't fix. I had to ask for towels but when I did they were prompt about it and no questions asked. The stay was enjoyable and relaxing. Be open minded and flexible and you won't be disappointed.

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      "Great location" Reviewed by a Hotels.com guest on Feb 25, 2013

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    Overview of ME Cancun - Complete ME All Inclusive - Cancun

    Location.
    Positioned within shopping, restaurant and entertainment areas, ME Cancún - Complete ME All Inclusive is located 12 kilometers from downtown Cancun, Mexico. The Robert Trent Jones Pok-ta-Pok Golf Course is four-and-one-half kilometers from the property, and the El Rey ruins offer glimpses into Mayan past, five kilometers away.

    Hotel Features.
    Mexican/Mediterranean gourmet cuisine is offered at Salt. The Water Grill serves South American cuisine in an oceanfront setting. Silk bistro presents Asian cuisine such as sushi and teppanyaki. ME Cancún - Complete ME All Inclusive also features four different bars. A business center, wireless Internet access and function space that totals 2,890 square meters accommodate guests' needs. Me by Melia Cancun All Inclusive offers a 11,000 square-foot, world-class 24-hour spa facility. The treatments range from massages, facials, body treatments and steam baths. The spa houses a hydro-massage pool, relaxation center, sauna and Life Fitness Gym. A dedicated Experience Manager ensures that the guests' stay is stress and effort free. The hotel features an outdoor pool with water rituals, an infinity pool, a nine-hole golf course and two tennis courts. Lessons in spinning, yoga, Pilates and Tae Bo are also offered.

    Guestrooms.
    The hotel's 435 air-conditioned guestrooms and 29 Loft Suites are decorated with modern furnishings. Amenities include 32-inch, LCD, flat-screen televisions, high-speed Internet access and in-room safes. All rooms include fully stocked minibars. The suites offer extra amenities including iPod docking stations, aromatherapy menus and Experience Manager service. The Level Floor caters to adults only and features The Living Room, a private lounge that offers private check-in and check-out services, continental breakfasts, signature cocktails, wireless Internet access and a home theater.

    Image of ME Cancun - Complete ME All Inclusive, Cancun
    4.2 out of 5 Excellent (699 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    My boyfriend & I wanted to get away for some sun. Our stay was from a Fri-Tues.The food was great for an all-inclusive and the ambience/setting of each... restaurant was wonderful. We loved their Rose Bar which was open late on the weekend with good music and a dancing scene! The rooms were trendy, clean, and quite amazing. The infinity pool was awesome, the beach was awesome, and we had perfect weather! My only complaints.. First off, the drinks at the pool bars were terrible. Whatever 'mixes' they are using taste awful. We drank beer & tequila most of the trip, but I ended up finding two drinks that tasted okay by the end. Second, the hotel doesn't provide enough beach chairs for all of the guests. When asked for more, they said they didn't have any more. I think that is completely unacceptable! So the chairs there are, other guests lay towels on them all day every day even when they arn't there so they can 'save' it. Not fair, and the hotel staff isn't monitoring that and pulling towels off after a few hours. We took matters into our own hands by the second day because of it. Also, we really wanted to get a Bali bed by the pool on the 1st day, paying the $40 charge, and they were completely booked out all weekend until Monday so that was disappointing. We are both extremely laid back people so although I am pointing out the negatives we still had a great time! Great music, beautiful hotel. by Kelly C  from Baltimore, MD on 05/06/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $259
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Loft Suite

    Mode Ocean Front

    Style Suite

    Suite ME

    Aura

    Style Suite Ocean

    Vibe Ocean View

    Personality Suite

    Passion Suite

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets allowed
    • Check-out time is: noon
    • Minimum check-in age is: 18
    • Early departure fee charged
    • Check-in time starts at: 3 PM
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Pet maximum weight in lb is: 25
    • Caters to couples
    • Caters to families
    • American Express
    • MasterCard
    • Visa

    • A resort fee is included in the total price displayed.
    • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Amenities

    • General
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Patio
    • Picnic area
    • Poolside bar
    • Restaurant
    • Shopping on site
    • Swim-up bar
    • Television in lobby
    • See more facilities
      • Air-conditioned public areas
      • Ballroom(s)
      • Bar/lounge
      • Coffee shop or café
      • Elevator/lift
      • Free guest parking during stay
      • Free Wi-Fi
      • Luggage storage
      • Number of floors - 11
      • Number of outdoor pools - 2
      • Pool sun loungers
      • Rooftop terrace
      • Total number of rooms - 417
      • Tours/ticket assistance
      • Year Built 1991
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom scale
    • Blackout drapes/curtains
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Window opens
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • DVD player
      • Flat-panel TV
      • Free Wi-Fi
      • Hair dryer
      • In-room safe (laptop compatible)
      • iPod docking station
      • Minibar
      • Ocean view
      • Pay movies
      • Premium bedding
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Water view
    • Services
    • Porter/bellhop
    • Sauna
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Spa tub
    • Steam room
    • Tour assistance
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Fitness facilities
      • Free breakfast
      • Free parking
      • Full-service health spa
      • Hair salon
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Parking garage
      • Secure parking
      • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • View more business & events
      • 24-hour front desk
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Awards

    A Green / Sustainable Property - Second Party Certified
    This property participates in Biosphere Hotels, a second-party certification program. Second-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An assessment of a company's sustainable tourism practices has been performed at this property by an assessor or auditor that is not independent of the second-party certification program.

    • The property is a member of Preferred Hotels & Resorts.

    Dining

    Salt - Gourmet Mediterranean-inspired cuisine. Open for buffet breakfast and à la carte lunch and dinner.

    Silk - Asian bistro serving sushi and teppanyaki. À la carte dinner served. Dress code: No shorts or sleeveless shirts.

    The Water Grill - South American-style grill with flavors from Peru, Brazil, and Argentina. Grilled specialties and salad bar. Oceanfront setting. À la carte lunch and dinner served.

    The Beach House - Offering Mexican fusion cuisine. Serving à la carte lunch and dinner.

    E-space - Cybercafé offering light snacks for take-out or dine-in. Light breakfast, deli snacks, pastries, coffees, and beverages.

    Room service is available 24 hours a day.


    Rose Bar - Located in hotel lobby. Premium cocktails and DJs playing music.

    Maxim Beach Bar - Pool and beach area bar with day beds, music, and dancing.

    Infinity Bar - Swim-up bar at adults-only pool.

    Things to do

    The Beach Club - On Fridays, Saturdays, and Sundays, the Beach Club features resident and special-guest DJs as well as live performances.

    Contemporary Bar - Open Thursday through Saturday, featuring live DJs and performances. The Beach Club is adult exclusive.

    Recreation

    Along with an adjacent beach, ME Cancún - Complete ME All Inclusive offers several swimming pools, including the main pool with water ritual, an infinity pool, an adults-only pool, and the spa's private pool.

    Two 18-hole golf courses are located on Cancún Island: the Hilton Golf Club is 5 km (3 mi) south of the resort, and the Robert Trent Jones, Jr.-designed Pok-Ta-Pok Golf Club is 5 km (3 mi) away.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Fishing nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Motor boating nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes on site
    • Rowing or canoeing nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Swimming on site
    • Tennis nearby
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet fee: USD 100 per pet, per day (maximum USD 25 per stay)
    • Pet deposit: USD 350 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Cancun, Mexico
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    ME Cancun - Complete ME All Inclusive Cancun Hotel Zone

    A short guide to Cancun Hotel Zone

    The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.

    see all hotels in Cancun

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • La Isla Shopping Mall - 600 yards
    • Yamil Lu'um - 600 yards
    • Museo Sensorial del Tequila - 600 yards
    • Acuario Interactivo (Interactive Aquarium) - 600 yards

    0.50 - 1.0 mi

    • Maya Cancun Museum - 1000 yards
    • Playa Marlin - 1300 yards
    • Luxury Avenue - 1700 yards

    1.0 - 3.0 mi

    • Playa Chac Mool - 1.3 miles
    • Cancun Golf Club at Pok Ta Pok - 1.3 miles
    • Avenida Kukulkan - 1.5 miles

    3.0+ mi

    • Cancun Intl. Airport (CUN) - 8.9 miles
    • Isla Mujeres Airport (ISJ) - 9.4 miles
    • Playa Del Carmen Airport (PCM) - 40 miles
    • Cozumel Intl. Airport (CZM) - 43 miles
    All hotels in Cancun, Mexico
    Reviews
    • All (699)
    • Business (4)
    • Romance (28)
    • Family (14)
    • Friends (8)
    • Other (645)
    4.2 / 5
    Excellent

    Score breakdown (from 699 reviews)

    • 5.0
      (348)
    • 4.0
      (218)
    • 3.0
      (72)
    • 2.0
      (38)
    • 1.0
      (23)

    Average rating for:

    • Cleanliness
      4.5
    • Service
      4.2
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 14
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    ME Cancun - Complete ME All Inclusive - Cancun
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Jun 4, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Drinks in the glorious Cancun sunshine!"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      5.0
    • Condition
      5.0
    My boyfriend & I wanted to get away for some sun. Our stay was from a Fri-Tues.The food was great for an all-inclusive and the ambience/setting of each restaurant was wonderful. We loved their Rose Bar which was open late on the weekend with good music and a dancing scene! The rooms were trendy, clean, and quite amazing. The infinity pool was awesome, […] the beach was awesome, and we had perfect weather! My only complaints.. First off, the drinks at the pool bars were terrible. Whatever 'mixes' they are using taste awful. We drank beer & tequila most of the trip, but I ended up finding two drinks that tasted okay by the end. Second, the hotel doesn't provide enough beach chairs for all of the guests. When asked for more, they said they didn't have any more. I think that is completely unacceptable! So the chairs there are, other guests lay towels on them all day every day even when they arn't there so they can 'save' it. Not fair, and the hotel staff isn't monitoring that and pulling towels off after a few hours. We took matters into our own hands by the second day because of it. Also, we really wanted to get a Bali bed by the pool on the 1st day, paying the $40 charge, and they were completely booked out all weekend until Monday so that was disappointing. We are both extremely laid back people so although I am pointing out the negatives we still had a great time! Great music, beautiful hotel. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    Kelly C
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Best Beach - Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I need to say that I was impressed. My wife and I had an awesome time. The entire experience was first rate. We would love to go back to ME Cancun. If you want a world class hotel experience you should book the ME Cancun.
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "I'd go back!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, great service, great food. Somewhat irritating signing for everything you get.
    Genuine Expedia guest review
    Other trip
    Mar 13, 2013
    Miles
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "A nightclub with an All Inclusive Problem"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    We enjoyed our stay. The hotel was beautiful. We had a very good time. We'd love to give this place a ringing endorsement, but there were too many "off" things that offset the great things. We had some good/great meals (The Beachhouse, the hibachi @ Silk, The Level dinner on the Beach), some OK meals (regular Silk, Water), and some terrible meals (ice […] cold food at an outside buffet, Salt). The drinks were good, but about 75% of the time, the orders were wrong. Being on premier "Level" program gives access to the better booze, but the servers at the bars/pools often couldn't figure out that we wanted it in our drinks, not as an extra shot on the side. We're not teetotalers by any means, but our days of doing shots of tequila at noon are in our past. The pool/bar service was hit and miss. Nidal at the pool was amazing. Others at the pool were bad enough to require a discussion with management. Some of the bartenders were great (forget his name @ the pool bar), others were horrid (in the nightclub). Speaking of the nightclub, it really seems that this is the main focus of this hotel. On Friday night there was nowhere to sit down for a pre-dinner drink because the inside bar was set for bottle service and the outside bar was reserved for a private party. What's more important...the bottle service nightclub or the guests spending a week @ your hotel? That's the crux of the issue, and I think it comes down to the nigtclub, and why I wouldn't recommend the hotel but to party. Read more
    Genuine Expedia guest review
    Other trip
    Mar 10, 2013
    John & Ann
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    1.0 / 5
    Poor
    "Be sure to read before booking ME by Melia in CUN"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    My sunglasses were stolen. The room service is "free" so long as you pay $5 for it. Should you order "too much" then there are 2 fees of $5. There is NO sound proofing. If someone anywhere on your floor slams a door it sounds like it was your door. If the person in the room above you makes any noise you will hear it. Stay away from booking excursions […] thru the hotel. I tried booking one and got 4 different prices and when I got it in writing they said I wrote it and was wrong. You do not get top shelf liquor. They ran out of beer EVERY day. Beach is nice and close to downtown but that is all. Read more
    Genuine Expedia guest review
    Other trip
    Mar 10, 2013
    Jay
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Luxury All Inclusive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I have vacationed in the Carribean more than 30 times and have avoided all-inclusive vacations due to prior experiences. I was reluctant to travel to Cancun as a result but found your hotel to be exceptional - a luxury all inclusive. I would have enjoyed some form of entertainment in the evening, even if occassional. Also, as a white wine lover I was […] disappointed in the wine offered - Chardonnay. I understand the need to limit variety but feel Pinot Grigio is a more universal wine. I was offered an upgrade @ $60 per day, which I thought was excessive, but was advised that there were no additional white wines available. Regardless, I will recommend ME to friends and would consider staying at an ME in the future. Great hotel! Read more
    Genuine Expedia guest review
    Other trip
    Mar 8, 2013
    Maryann & Bob
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We had a wonderful time. Te beach and pools were amazing! Food was very good and service was excellent! Would have liked a few more choices when it came to beverages though.
    Genuine Expedia guest review
    Other trip
    Mar 7, 2013
    Alica
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "Somewhat disappointed by may return."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      2.0
    Service on many days was slow. TV and DVD player didn't work properly and the repair crew could only partially fix the problems. Other guests were complaining about poor service; one found out that a new competing hotel recruited half their staff away. I've been here before and we liked the place then a lot. The food service is still very, very good […] but the beverage service is typical of a two or three star hotel. That being said I still had a good time. This hotel still has one of the best beaches in the world. This place has a young stylish clientele and I like to be around those people. The music, atmosphere and parties on the beach are terrific. Read more
    Genuine Expedia guest review
    Other trip
    Mar 7, 2013
    Walter
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The location of the hotel is great. The service was great. The food and facilities were very good. We also enjoyed the beach.
    Genuine Expedia guest review
    Other trip
    Mar 6, 2013
    Jon
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Cool hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Amazing vibe/atmosphere from the moment you walk in. Very trendy but comfortable. Great music at the bars and pool. It's more for younger late 20's to early 30's singles or couples type of crowd. Not for families or older people.
    Genuine Expedia guest review
    Other trip
    Mar 5, 2013
    Fadi
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Will definitely visit again!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We nearly cancelled our reservations after seeing a series of bad reviews. Happily right before we left the reviews got better suggesting management took notice. Beach: Excellent service from waiters (Carlos!!) easily available beach umbrellas. Red Flags most days for swimming but short walk next door to a swimmable beach Food: We are not picky. The […] breakfast buffet rocked and we ate the rest of our meals at the Beach House. I was not going to bring pants on a vacation to the tropics so we skipped the other restaurants Bars: The Lobby Bar is the one area that needed some help. Only one bartender and drinks could take as long as 20 minutes. The Rose Bar and Beach Service were OUTSTANDING. Hotel / Room; Funky decor and hipster staff were fun to look at. Service was quick, professional and efficient. Room was great. Rain Shower was a nice touch, bed was comfy, AC worked fine, Cable TV has clunky remote but worked fine. Can't imagine not going with the ocean view. Area: Close to Mall and 24 store. No hassles getting back in the hotel at night. Read more
    Genuine Expedia guest review
    Other trip
    Mar 5, 2013
    NJ traveler
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great experience at Me"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Amazing!!! Food is great!!! My favorite was the Beach House restaurant. Great Staff and outstanding service!!!Will definitely go back!!!
    Genuine Expedia guest review
    Other trip
    Mar 5, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Loud Music!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice hotel. My only complaints would be the noise on the weekends. The music was extremely loud and it was hard to sleep with the music going until after 3am. The rest of the week was very pleasant. Also it was hard to get reservations for 3 of the 4 restaurants.
    Genuine Expedia guest review
    Other trip
    Mar 1, 2013
    Beth
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great vacation for Young adults and Professionals"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I stayed at the ME resort with my kids and their friends. We all enjoyed our stay. The waffles and fresh fruit for breakfast were delicious. I loved the daily outdoor barbecue for lunch or sometimes we did lunch at the Beachhouse which had a spectacular view of the teal colored beach. The mago daiquiris were fabulous. We went to the Japanese restaurant […] Silk twice and had a delicious dinner both nights. Salt was also very nice, and enjoyed two nights there. The Brazilian steak house was also very nice. The people were so warm and friendly, and the hotel property was beautiful. We all did SPA treatments and were very pleased with the service. The location was great, because we were a short walk to the high end stores which were beautiful as they were located on the waterfront. I loved this resort and plan to return next year. Alejandro is waiting for us with his fabulous bartending skills. Read more
    Genuine Expedia guest review
    Other trip
    Feb 28, 2013
    Maria
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "Nice hotel"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Feb 2013 vacation. Great location for shopping close to Isla Mall and Luxury Mall. While it is not adults only has the feel of adults only resort which we liked. We had a room on the 4th floor and we heard music all night until 3 am on the weekends which we were not thrilled about. Or enough lounge and beach chairs. Spa was excellent. Food wasn't b […] ad. Read more
    Genuine Expedia guest review
    Other trip
    Feb 27, 2013
    Diane
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Trendy, serene with just the right amount of party"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I had stayed at this resot about 4 years ago when it wasn't all inclusive and I absolutely loved every second of it. I recommended it to everyone and my sister went last year. I just came back from my second visit and I was impressed in how well they have maintained the resort. The food was great as it wasn't in a buffet style the way most all inclusives […] are and as a resort all together, they do not cater to just an American crowd, it's diverse and meeting people from Argentina, Brazil, Russia and even Macedonia was refreshing. It seems that the hotel is still struggling to find a balance from going to an all inclusive resort as you always have to wait to sign a bill with an itemized list although you are not being charged for it. Also, there seems to be a culture among the guest that they wake up very early in the morning to set their towels down on the chairs/bed on the beach/pool and if you get there past 10 am, odds are you are not going to be able to find a free bed or chair. Their "Me Club" beds are not expensive but if you are looking for a relaxing afternoon instead of trendy Ibiza style music blasting from the speakers, you would be out of luck unless you already put your towels down at 7 am. Read more
    Genuine Expedia guest review
    Other trip
    Feb 27, 2013
    Likica
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Fun and Relaxing"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If you want a fun place to relax but also enjoy a active resort, this is the place to stay.
    Genuine Expedia guest review
    Other trip
    Feb 26, 2013
    Terr
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Great hotel...needs to cutout tickets!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    My husband and I enjoyed the experience at ME Cancun for the most part. The scenery was breathtaking and the staff was courteous. Upon check in, we were told that our "all inclusive" package was not completely "all inclusive". There were things in our room and minibar that were labled by different colored stickers to let us know if they were included […] or extra (NO liquor was included only beer). Also we had to sign a ticket EVERY time we got a drink or a meal. The ticket always said "Full experience" or "No Charge"; however, it was VERY annoying to have to sign for every single drink/food purchase...name room number and amount of tip. I was asked to put a credit card on the room for any tips and/or purchases from minibar ext... that werent covered by my package. There were reservation only events that we didn't get to go to because no one let us know anything about them. Several bars but at night they close all but one that has the "event" of the night going on and it is PACKED and not enough staff to take care of everyone. Read more
    Genuine Expedia guest review
    Other trip
    Feb 26, 2013
    Megan
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great for couples"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    My husband and I had an amazing vacation at Me Cancun. It was our first time in Mexico and we are definitly going back. The staff was very friendly and helpful at the hotel. The food was delicious and plenty at all the restaurants. Make a reservation early for dinner because they fill up fast. The beach and the pool areas were beautiful and clean. The […] room was spacious with beautiful oceanfront views and we really liked the two different showerheads in the bathroom. Read more
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    Agi
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "love love us some ME"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we love ME Cancun! it was our 3rd time staying there and it's amazing every time! we love the employees, the resort and the food! the resort is so clean and modern, the employees are so helpful, and the food at all the places is great. very relaxing hotel with beach parties on the weekend. we stayed on the level and they are so amazing. we love Luis […] at espace and Luis at the breakfast buffet. the pool service is great at both pools! the chefs at the restaurants will come and make sure your food is good! we can not say a bad thing about ME Canun except we had to leave... we are already talking about our next trip there!!!! Read more
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    Kara
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great place for couples to get away."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It was very relaxing. They catered to our every need and more.
    Genuine Expedia guest review
    Other trip
    Feb 24, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Great for couples."

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel looks great; the food was delicious. I would recommend the Water Grill if you like Brazilian food. The bartenders, especially Helmer, makes some good drinks. The only problem with our stay it seem the hotel was under staff at times. We waited a couple of hours before we got our food at the Beach House. Plus, they only have a few waiters in […] the beach area. Read more
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    Eddie
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Pleasant Place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This Hotel was very nice, luxurious, and over all a very nice place to stay. The staff is amazing and on top of all of your needs. I will Definitely plan on staying at ME Cancun in the future.
    Genuine Expedia guest review
    Other trip
    Feb 18, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Great food and service. Hallway noise was excessive it seemed to come thru door. No balcony but a great overall resort with a modern feel.
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    Rick
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "weekend getaway with friends"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We went for a long weekend with our friends who had never been to Cancun. We all thought the ME Cancun was a beautiful resort. This was our fourth trip to Cancun and the ME will rank as one of our favorites. Our room was just the right size and we loved the modern design of everything. All of the hotel staff were very accomodating for any of our requests. Two […] of the staff members that earned a special recognition from us are Helmer in the coffee bar and Daniel, the pool waiter. They both went out of their way to serve us. The restaurants had very good choices on the menus and presentation of the meals were excellent along with the quality of the food. We would recommend the ME Cancun to everyone. Read more
    Genuine Expedia guest review
    Other trip
    Feb 17, 2013
    Mike & Gina
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Amazing!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    AMAZING... This was a weekend away for me and my husband... Everything was amazing, super clean(which is a must for me, because Im super picky), the staff really helpfull and nice... Will be back for sure this summer !! It was a little loud the music at night, but come on who cares, i enjoyed it.. There was a mall 5minutes away (walking) and great […] restaurants near the hotel (walking distance too) The restaurants in the hotel are super delicious!! Read more
    Genuine Expedia guest review
    Other trip
    Feb 16, 2013
    Lu
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Superb vacation"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A a beautiful, chic hotel with fantastic food, service, and kind staff. It's impeccably clean and a place I look forward to returning to as soon as possible!
    Genuine Expedia guest review
    Other trip
    Feb 14, 2013
    Emily
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "A different kind of all-inclusive"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Not your typical all-buffet type all-inclusive resort...its more of a standard hotel with an inclusive option. Great restaurant style dining options, although you needed to get reservations a day in advance as to not eat dinner at 10pm. The food was good, the style swank and the staff very nice and well spoken. Our only confusion was around what was […] included in our all-inclusive package. For instance, we had to sign for every meal, even though all checks said "NO CHARGE", and they all had a gratuity line. We left tips for waiters and bartenders that treated us well, a little annoyed that it wasn't really "all-inclusive" but wanting to be fair. When we went to check out, because we had an all-inclusive room and didn't register a credit card upon checkin or, those tips disappeared. Good for the bank account, sad for our waiters and leaving us feeling guilty. We tried to say thank you and apologize to our favorite staff, but difficult when trying to get to the airport. Also, pool / beach side cabanas cost extra (but we're very nice and the way to go!). Regardless...great hotel, great staff, good food, comfortable room and a unique style. Music loud in the rooms on Friday and Saturday nights so ask for a lagoon room (quieter) or ear plugs. And definitely, if doing all-inclusive, ask about how the gratuity line on your checks work. Our approach next time, and we will go back, will be to cross out all of our tip lines on checks and give cash tips for exceptional service. Read more
    Genuine Expedia guest review
    Other trip
    Feb 13, 2013
    Jeff
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "ME Cancun LEVEL Style"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    You have to book the LEVEL at the ME Cancun to experience the best an all inclusive resort has to offer.
    Genuine Expedia guest review
    Other trip
    Feb 9, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great time"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I had a wonderful time at this resort. The food was amazing for an all-inslusive. The view was amazing, I didn't want to leave. The staff was very attentaive and accomadating to all our request. I wish my stay was longer! I was sad to go home.
    Genuine Hotels.com guest review
    3 night trip with friends in Jan 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Ignore the negative reviews!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    To be honest I was worried about my upcoming stay here because of some of the reviews that I had read the last few weeks. I honestly don't know what people were complaining about. The staff was AMAZING, the rooms were spotless and the food was delicious! There were NO hidden fees and walked away with zero additional dollars on my checkout bill. We […] ordered every kind of drink you could think of, from chocolate martinis to champagne and gin and tonics none of which was extra. I was also worried about signing a bill for every service. ALSO not a problem at all! We tipped literally a few dollars in the mornings and received EXCELLENT beachside drink/food service all day long. The staff don't linger and EXPECT a tip but are very grateful for them. We didn't even feel the need to get a bali bed which was initially the plan due to all the comments of lack of chairs and poor service etc. We were up every AM for breakfast and saved a couple of chairs at 7:30AM and there were plenty to go around. We loved it!!!! Thank you for a wonderful 30th birthday, we will be back!!! Read more
    Genuine Expedia guest review
    Other trip
    Jan 31, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "Me in Cancun not really for me"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel was nice but found it to be not worth the money. The restaurants were just okay and most of the staff seemed non-existent. However, the waiters were always pleasant and kind. Used the spa and found the reception staff rude. We did have a great time, however, we always found ourselves comparing this resort to ones we stayed at before and this […] one always came up the loser. Read more
    Genuine Expedia guest review
    Other trip
    Jan 30, 2013
    Wendyfer
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Great hotel for couples"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The food is not that good.. they have 4 restaurants & open buffet but the food quality is not good ... they have Beach Club (Mexican) 3/5 ... Watergrill (Brazilian) 1/5... Salt (Midetrianain) 4/5 ... Silk (Sushi & Tebniyaki) 5/5 .. it is the best actually .. open buffet has a lot of options but the quality is really bad .. For dinner, you have to make […] a reservation in each restaurant except the open buffet.. Drinks, they use the cheapest & the worst drinks in the market since they say ALL-INCLUSIVE The hotel location is EXCELLENT ... Staff FRIENDLY ... Read more
    Genuine Expedia guest review
    Other trip
    Jan 29, 2013
    John
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    2.0 / 5
    Fair
    "Extremely Dissapointed"

    • Cleanliness
      5.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    I stayed this past week with a group of 16 people. Mind you, everyone I was with was extremely over generous when it came to tipping the employees. We felt as if we were being taken advantage by the lack of service each day. After the first day there is no doubt in my mind that we tipped at least $300-400 to our waiter alone! The following day we asked […] to be seated at a bed/cabanna near the pool/beach and we were told we must buy a bottle in order to sit there. Not only is this supposed to be an all inclusive, but the bottles cost around 200$ minimum and we had 16 people so that means we needed at least 3 beds! An employee even made a comment to a friend of mine stating that he "has" the money so what is he concerned for. As a group trying to have a fun vacation, we brushed it off our shoulders and continued to cater to their unappreciative demeanour. After a few hours the pool began to fill up and we noticed we were the ONLY table that had bottles. Needless to say we were suckered. Regarding service at restaurants, the waiters were very polite & food was decent. There was an EXTREME lack of food when it came to lunch/breakfast and snacks. Also, they lacked in any form of entertainment especially on the days it rained. Also, upon check in, we asked to be roomed near eachother and yet we were told the hotel was packed. This was a complete lie. Read more
    Genuine Expedia guest review
    Other trip
    Jan 29, 2013
    Ashlee
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great hotel in Cancun, Mexico"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    I would definitely stay at ME Cancun again. Beautiful hotel, rooms were amazing and comfortable. Great restaurants. Right on the beach, beautiful weather.
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    Melissa
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "It's like living in a night club"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel used to be much nicer and more family friendly. Now it has turned into a pretentious hotel where the main focus is on vanity and appearance. It is basically like living in a night club. And in fact, the hotel has a night club whose music can be heard at all hours of the night. While its all inclusive food was excellent, you have to make reservations […] well ahead of time and there is a dress code for most of the restaurants. The only jacuzzi available is in the spa area and you have to have already booked a spa appointment. I would not recommend this hotel for anyone who is not into dressing up and going out clubbing while on their vacation. Read more
    Genuine Expedia guest review
    Other trip
    Jan 27, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good
    "Great for Party Go-ers, Not for peace/quiet"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Room and hotel overall were very clean. It is a party hotel, especially Thursday-Sunday, loud music (techno type music) by pool during day and then at the bar at night. Not a great place to relax with peace/quiet. Staff expected tips, service at pool and beach was poor. Had to sign after every order, even one drink. No indoor bar except at night and […] have to be dressed up. Food was overall very good, especially Silk and breakfast buffet. Pool was very large and great set up with swim up bar. Beach area was clean and well kept, lots of chairs and free beds, although have to get up early and reserve with towel. Go with all inclusive blue bracelets, you get a ton of extras that were about the only thing that made this trip worth it. Had Loft Room that had a joining door and was very noisey, could hear everything through it. The Level staff was very accommodating. Overall would not recommend for couples trying to get away and relax. Great place if your younger and on spring break, or a group trip that wants to party. Read more
    Genuine Expedia guest review
    Other trip
    Jan 24, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Nice family hotel experience."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice grounds. Sort of generic for Cancun, maybe a little better than average. Typical of all-inclusives, the best meal was breakfast, the lunches varied as did the service and were not as good. We skipped dinner and ate off site at some very nice restaurants. As we have been to other all-inclusives in Cancun before, we were not expecting "gourmet"  […] cuisine. Read more
    Genuine Expedia guest review
    Other trip
    Jan 23, 2013
    Steve
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    Mohammed
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Great place for an Adult oriented vacation:)"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is amazing, feels more stylish than your average caribbean resort. Good quality food and drinks- They actually know what they are doing- mojito with fresh mint and sugarcane. Drinks were better on Friday and Saturday since that bartender was better. Not a place for kids at all, which is fine by me, like a club atmosphere on the beach with […] chill house music by the infinity pool, the other pool was quiet if you are not in the mood for music. Anticipated our need for extra towels- great to have decent waiter service for food and drinks on the beach. DJ during the day was much better than the night DJ, which was tacky at best playing the same 10 cheesy songs over and over again, but who cares if you are at such a beautiful beach. The food- better than expected & I am a picky NYer. Pay extra for the bed on the beach you will be happier. Negatives: - The pools were not heated!! and it was chilly during our stay-- they really need to have an outdoor jacuzzi- that was really missing here. No one was really in the pools because the water was cold and the air outside was chilly too- I'm sure they get heated naturally by the sun during hotter weather but not having the pools heated was really a shame- the ocean water was warmer than the pool water. - There are some strange rules that don't seem to make logical sense about what is included in the all inclusive-- and the instructions were in spanish in very fine print so it was difficult to read-- (I understand spanish) Read more
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    NYer
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "Fun in the sun"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    Edwardo at the adult pool and Carlos at the regular pool did a fantastic job. I think they were the only two people working.
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    Hitch
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "The Best stay ever!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was absolutely amazing. Always there when we needed them; Rooms, beach hotel lobby...dining rooms everything was amazing......A big thanks to everyone involved with making our vacation one of the best ones ever!!! Pammy D
    Genuine Expedia guest review
    Other trip
    Jan 22, 2013
    Pammy D
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "ME CANCUN, leaves you wanting for nothing! Superb"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stayed for 5 days 4 nights with ME Cancun and I can honestly say there was nothing we did not like about this hotel. The all inclusive was a little different than we experienced with other hotels, as they had you sign the ticket each time, but it was clearly marked "NO CHARGE" on the ticket. This was nothing that would damper our visit in the least. […] The hotel was lovely, each restuarant had delicious food, we especially loved the breakfast buffet and the south American cuisine in the evenings. I would recommend this hotel to anyone, and we will definetely return in the future. Everyone was there to make sure we had a spectacular stay, and we did. Read more
    Genuine Expedia guest review
    Other trip
    Jan 20, 2013
    Brook
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    2.0 / 5
    Fair
    "Sorry, not to be believed."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      4.0
    Whoever voted this hotel in the luxury category must need to get out a little bit more. A glorified Club Med and not in a good way is the closest I can get to in describing this all inclusive "resort". All of the appearance and none of the substance; in touring the area I think there are far better options available than this wanna be.
    Genuine Expedia guest review
    Other trip
    Jan 19, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    5.0 / 5
    Outstanding
    "Best Vacation Ever!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is the perfect hotel for couples and people looking to have a great time. Four resturants, room service, and food by the pool all excellent. Adult pool has a DJ Thurs to Sunday. There are two lounges on in door and one out door and a club within the resort. All open to outside guests as well so it is the place to be. Definitely upgrade from the […] green bracelet to the blue this will give you top shelf liquor, a bottle of tequila in your room, a bare foot dinner on the beach, a massage for two, a photo shoot, and a movie night in the room in addition to all the drinks, food and room service already included. We had the best time, great people, excellent staff and extremely clean, polite and willing to please in any way. Not recommended for children although they are allowed, there are not many more an adult elegant atmosphere Read more
    Genuine Expedia guest review
    Other trip
    Jan 18, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "ME Trip in January"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    I have mixed emotions over our current stay, the hotel is very nice and is well kept and very modern. The food was better than average by Mexican standards, and the service was consistent with the slower pace of Mexico. This is billed as an adults only resort, this is not the case as there were many children. We didn't care but if you were expecting […] an all adult experience you will be disappointed. The main pool is nice but very cold, you will also not be able to get a chair if you refuse to get up at 6:30AM in the morning and put a towel on a chair. There is however plenty of seating for pay which is frustrating. The worst part was that nobody ever sat at those chairs at the pool, I don't know where they were. The same goes for the only pool that faced the ocean, a beautiful infinity pool with less than 2 chairs for open seating, and almost all of the beds/lounges held hostage for an additional fee. There was no bar open in the day inside the hotel, you would have to go outside to the pool bar, wait in line and then bring it inside. They really need an inside bar/club that is open during the day for those who wan't to get out of the sun. The nightclub on weekends is open to the public, once again there is no seating in the bar unless you want to pay for a lounge or sofa by purchasing bottle service. This is my 7th trip to cancun and I think you will do better at other resorts from a customer experience standpoint. Read more
    Genuine Expedia guest review
    Other trip
    Jan 16, 2013
    A Traveller
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    4.0 / 5
    Excellent
    "SORT OUT THE FOOD"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    BUFFET BREAKFAST WAS SATISFACTORY. SOME OF THE FOOD IN THE RESTAURANTS WAS NOT. THE ASIAN RESTAURANT HAD A GREAT TEPIN YAKI BUT THE REST OF THE MENU WAS AS IF IT CAME OUT OF A PACKET FROM THE SUPERMARKET. THE OTHER RESTAURANTS WERE SATISFACTORY AT BEST.
    Genuine Hotels.com guest review
    2 night trip in Jan 2013
    G MACC
    US

    ME Cancun - Complete ME All Inclusive - Cancun
    1.0 / 5
    Poor
    ""horrendous customer service""

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      1.0
    customer service was horrendous. food on menu in cafe is never available. adults only pool is not available unless you are willing to pay extra for seating. definitely not enough seating at pool and beach for amount of guests at hotel. ton of extra charges such as $5.00 delivery charge for room service.
    Genuine Expedia guest review
    Other trip
    Jan 14, 2013
    A Traveller
    US
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