Comfort Suites Dover - Dover

I didn't like it here. There was hair in the shower & you could hear the people in the next room through the walls.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I enjoyed my stay@ the hotel overall. I would like to suggest that they take up the full tub mats in the tub because underneath was filthy with bacteria. I discovered this while attempting to wash a garment out. The water raised the mat up and I was horrified to see what was under there. It made me glad to have not taken the bath that I wanted to take. […] Just to think what types of fungi and bacteria i could have been exposed to, or anyone else for that matter. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The front desk employee called my room after 11:00PM and woke up my entire family. He told me my credit card was declined and that I needed to come to the front desk at that time with another credit card. I had to get dressed and go to the front desk to prove that my reservation was paid in full(I gave him my confirmation number) and, according to my […] bank, my credit card had already been charged for the evening. It turns out he had my name incorrectly attached to somebody else's credit card. How that happened, I have no clue and the hotel employee still seemed confused and unsure about whether or not I owed them money. I just know that I will never stay at this particular hotel ever again. Read more

Genuine Hotels.com guest review

No soap in the bathroom. Payed for a room with whirlpool bath but no whirlpool in tub. King bed was 4inches from air conditioner had to crawl across the bed to get in.

Genuine Expedia guest review

Hotel is a good value for the money and is in an ideal location for my needs. I have stayed here many times before. Rooms are large, staff is friendly, and the hotel is in a good state of repair. Definitely would recommend.

Genuine Hotels.com guest review

Free breakfast wasnt that great. But overall stay was alright

Genuine Hotels.com guest review

Staff very professional. facility very clean. amenties top notch. rates competitive.excellent location.

Genuine Hotels.com guest review

It was race day weekend so they were packed. The people at the hotel were kind enough to lets us park in the parking lot while we went to the race. When we check in there were no towels in the room. After a long day at the race we really wanted to grab something to eat. There was a lack of information on places to eat in the area. This is the first […] hotel I have stayed at that did not have movies on demand. Not a big deal. The staff was pretty friendly. Read more

Genuine Expedia guest review

Nice clean super comfy bed.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Genuine Expedia guest review

Everything was OK but the room was noisy. Noise from the 2nd floor mostly.

Genuine Hotels.com guest review

This is a worn down hotel seriously needing a makeover. Carpets are clean but stained. My room was fine (except for the carpet) - great bed, HD tv, etc. At one point my air conditioner's fan wasn't working correctly. When I commented on it to the housekeeper and the front desk person they told me that the maintenance man had gone home for the day - […] so the housekeeper brought me her fan from her office. The staff was friendly and accommodating. One thing, though, that i noticed after I'd unpacked was that the "jetted' tub listed on my reservation wasn't jetted. I didn't complain as I was already settled in. Breakfast was pretty good - hot eggs and meat, cereal, waffles, etc. Read more

Genuine Hotels.com guest review

Great for an overnight stop on the way to NY

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

the hallway is not so clean- hotel needs updating- the first part of the lobby smells as soon as you come in-the glasses on room has condensation..and most of all the aircon does not stays on...the on and off feature...is a turn off..since not all guest has the same comfort level.

Genuine Hotels.com guest review

We stayed in Comfort Suites in Chesapeake VA the week prior and there was no comparison! This was not a favorable experience for our family

Genuine Expedia guest review

Hotel maintenance poor. Our first rooom had a leaking air conditioner with a soaking wet floor. Then we were switched to the room directly below and it smelled horribly of mildew. Our third room had a refrigerator that wasn't working. The only good things were the location and the staff was helpful in switching our rooms.

Genuine Hotels.com guest review

It was a well needed getaway.At a laid back place.The Comfort Suites.

Genuine Hotels.com guest review

but I do not want too much competetion, I would like to have space available to me whenever I choose.

Genuine Hotels.com guest review

We stayed at this hotel with other family members for a total of 3 rooms. The bathtub mats in the tub were not removable and had mold and grime underneath. One of the rooms took a bath before noticing and the front desk called the room to yell at them because it was dripping on the floor beneath. There was no excess water outside the the tub. We asked […] for sheets for the pullout and were told to look again in the room. They were not there. We wanted to use the outdoor pool at 8:30 pm. When we asked what time the pool closed as we passed the desk, the lady at the front desk rudley informed us without looking up, The pool closes at 8! Read more

Genuine Expedia guest review

little more room maintenance, more daily cleaning is necessary, little better breakfast food availability

Genuine Expedia guest review

Only thing that the person who was fix breakfast she kept the same gloves on for handling the food touching others object such. Wipe the table,touch door knob when handling food people need to understand how important it to not touch other things and then handle food.

Genuine Hotels.com guest review

The staff was really nice, but the buildi#ng is old and rundown. The carpet worn and iron broken

Genuine Expedia guest review

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Genuine Hotels.com guest review

Did not have adequate staffing to handle very basic hotel guest services.

Genuine Expedia guest review

All went well from check-in to sign-out. A good, economic hotel. Great for race weekend due to location.

Genuine Expedia guest review

Arrived at 12 noon check in at 3pm. Attended weeding arrived back at hotel 700pm checked in entered room one of two beds half made other not at all. They had no room to switch.Had to obtain sheets &pillow cases . we had to make own beds,on one there to do so.

Genuine Expedia guest review

Rooms AC was not working only I could turn the fan on, fridge in the room made real loud noise all night and was throwing hot air out constantly, very uncomfortable but was too tired as it was late and had already changed to go and complain and get a new room, I already had the booking made a week before, what I don't understand is why the room was […] not checked before for all these problems. Read more

Genuine Hotels.com guest review

The entrance door was out of adjustment and difficult to open. Then I found the door to my room even more difficult as it dragged over the new carpet (a good thing) and rubbed against the frame. When told about this at checkout they did seem concerned and said they would look into it. The desk clerk seemed to be running the place by herself and kept […] me waiting for several minutes to check in while she answered phone calls. This place was adequate, but for the price was nothing special. Read more

Genuine Expedia guest review

This hotel has did major reconstruction and I love it, I love when hotel remodel, it shows me that they not only care about the hotel but the people that stay in it.

Genuine Hotels.com guest review

I was disappointed with breakfast.Got there shortly after 8 am and there was not much selection for breakfast.I've stayed there before and never had this problem.Hopefully it'll be better when we will be there in june

Genuine Expedia guest review

This hotel is horriable. It was advertised as a pet friendly hotel. We were there no longer than 5 minutes just getting our bags in the room, when the dog barked. We were told we could not leave the dog in the hotel room attended. So, we went out to eat and took the dog with us and had to leave him in the car while we ate, which ruine my dinner because […] I was afraid for the dog in the car. Mind you the dog is a little 20 lb poodle. Also, there were half size pillows on the beds, we asked for more and were told there were no more in the hotel other guests had stolen them and they were waiting for new ones. Also, I asked for three connecting rooms on the ground floor, 1 with 2 queen beds and 2 with 1 king bed. We were given no adjoining rooms and the room that was suppose to have 2 queen beds had 2 double beds. The pepsi vending machine was empty, the box springs were all wrapped in plastic with duct tape like they had had an infestion of bugs, the breakfast was modest and the front desk help including the manager on the 3-11 shift were horrible, rude, and non accomandating. Read more

Genuine Hotels.com guest review

Everything was good just that the bath tub faucet dripped all the time and the refriidgerator didn't work, other than that it was nice.

Genuine Hotels.com guest review

The hotel staff was friendly and professional, the room was clean and comfortable. My only complaints were that the refrigerator was a little noisy and the ground floor window looked right into an apartment complex which impacted my sense of privacy..

Genuine Hotels.com guest review

Personell extremely friendly and most accomadating,they could not do enough. Place was fairly quiet. I would recommend this hotel . Thank you for a pleasant stay will definetly use when going back to Dover area again.. John & Dorothea

Genuine Hotels.com guest review

The bed mattresses are old and all you here all night are the springs in the mattress. O ther than that the hotel was very clean and the desk personel were very professional.

Genuine Expedia guest review

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Genuine Hotels.com guest review

needs to be brought up to date.. i.e. flat screen tV, and gym.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The worst stay of my life. Failed to provide adjopining rooms as promised. Our two rooms were unavailable until 3:30 and 4:30 PM. Lights didn't work in bathroom and AC wouldn't get the rooms below75d before cycling off. Rooms came without towels, then towels delivered were still wet from the lauhdry. They staff was incompetent. This is a cheap hotel […] with cheesy service and I will do evrything I can to insure our College no longer holds them out as an option during homecoming events! Read more

Genuine Hotels.com guest review

Reservations were made solely for the purpose of location to the racetrack. I was disappointed that the room was not cleaned upon our return one evening. When I called the desk, I was told housekeeping staff had left for the day. When I asked for another room, another employee came to clean our room.

Genuine Hotels.com guest review

Easy access to main events.

Genuine Hotels.com guest review

This served as a stopping point on our trip south. Close to the highway, but quiet. Room was clean and spacious. The breakfast was great because you could make waffles, instead of just muffins.

Genuine Hotels.com guest review

We had to evacuate our home because of hurricane Irene. We were able to check in two hours early & the staff was extremely friendly. The room was clean & very comfortable. If we need to evacuate in the future this will be our go to spot.

Genuine Expedia guest review

units need to be updated room 109 cluch clacking , room 307 not regulated rite, floor around unit soaking wet not due to hurricane irene. my wife and have stayed at this location in the past and enjoyed our time in Dover . your toaster is a 4 slice toaster but only 1 side works, very inconveince. stayed three days & not replaced. it was brought too […] my attention it's been reported to front desk and still nothing was done to replace the toaster. i would like to know when the toaster is replaced. please e-mail me. respectfully R. Howe Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This is a good location fairly close to Dover Downs. Not as close as we would have liked. Bed, Bathroom, table, fridge all in good condition. But king size was shoved in a room too small. No way to get in our out of the bed on that side. AC unit was right 2 inches away from the bed. No room to move. Room was adequate for our needs which was a one night […] stay while visiting Dover Downs. Checkout was at 11am, however the cleaning crew was banging on our door at 10am wanting to know when we were leaving. Read more

Genuine Hotels.com guest review

Highly recomended, nice clean room and plenty of space in the room ecspecially with a little one. Had a great breakfast with nice waffles.

Genuine Hotels.com guest review

have been to this hotel for the past 3 years during fair time. mostly a good room but 2 problems this time- hair on the bathroom floor on arrival & couldn't get into our rooms at midnight as the doors were broken. the young lady that helped us get in our room couldn't have been nicer (give her a good report- july 28th) & the gentleman who helped us […] july 30th was just as nice. will be back again next year as you are still the best deal in dover Read more

Genuine Expedia guest review