"Clean and Comfortable,"
This is our 3rd stay for when we have to go to Lancaster. The staff is friendly and the rooms are nice and clean. It's nice the hotel is only seconds away from all the main attractions of Lancaster. Out stays are normally winter, spring so we can take advantage of the indoor pool. Will be booking again with our next stay in Lancaster County.Genuine Hotels.com guest review
Here just overnight. It was a pretty good value. The hall really smelled of throw up. Other than that it was fine.Genuine Hotels.com guest review
First room was dirty, spills on the tables. Changed room, much better. The only thing we didn't like are the mattress cover is plastic, makes you sweat and makes noise. Staff very helpful and kind.Genuine Hotels.com guest review
"Enjoying My Stay in Lancaster"
The hotel was clean and it was fairly priced. I loved the fact that the hotel was centrally located near all the shops and activities. I will be back when I am in the area.Genuine Hotels.com guest review
When the bathmat was in the tub and the water finally drained, there was dirt/residue in the tub like when you go to the shore and shower the sand off yourself. Whenever we opened our door, the maid was standing there asking us if we were leaving yet. We have a late checkout arranged with the front desk. I left a pair of shoes in the room when we left. […] I called the next day and they were not turned in. What do you think could have happened to them? I guess a staff member wore the same size as me. The 2 people I dealt with at the front desk were the nicest and most pleasent people. I was very comfortable with them. The TV channel would not change. The beds were clean, crisp and comfortable. Read moreGenuine Expedia guest review
No that bad for the price. Room was clean, except for the empty bottle that found under the bed.Genuine Expedia guest review
Worst nights skeep ever. No adjustment made even though I addressed my concerns over feeling every spring in the bed. Not likely to stay again. Front desk staff very unprofessiinal as well as unpleasant. Wouldnt even print off a receipt for me since i booked online. Couldnt Get choice points either. Also had Dusty counters, and paper on floor of ba […] throom. Read moreGenuine Hotels.com guest review
"Dr Dan 60th Birthday"
No complaint, it was good.Genuine Hotels.com guest review
"why no HD TV yet?"
We liked it. The area around there seems safe and busy.Genuine Expedia guest review
"Clean but overpriced"
Hotel was very clean. Bathroom was a little rough around the tub. I thought it was a bit overpriced. ($197 with tax).Genuine Hotels.com guest review
Very nice hotel. Clean. Refrigerator/microwave. Desk with chair. Chair with ottoman. Bed clean/comfortable. Modern clean bathroom. Free breakfast. Food was good but eggs werent the best. Staff helpful. Right in the hub of outlets galore. Numerous restaurants/shops. Alot of traffic on a saturday! Would stay again.Genuine Expedia guest review
"Ok hotel, in need of a makeover and overpriced."
Elevator, hallways and room had slight musty smell to them but overall the room was just O.K. Had a problem with the AC unit not staying on but front desk did a makeshift job to fix it and it was fine since we only stayed one night. The room was way overpriced and we would have definitely stayed elsewhere if we would have had the opportunity. Would […] not stay at this location again. Read moreGenuine Expedia guest review
"I would stay there again."
I spent a lot if time looking at hotels. We eventually booked this one based on price, location, and rating. We were happy with everything. It was clean, close to the things we wanted to see, and had a great breakfast with make your own waffles. The only reason I did not give it a higher score was based on the temperature of the indoor poor. It definitely […] did not feel heated and so we spent very little time in it (which an indoor pool was a requirement in our hotel search). Other than that, we had a nice stay and would return if we came back to the area. Read moreGenuine Hotels.com guest review
"A great stay"
This hotel is close to all . The staff is friendly and helpful I extended my stay two extra days . Due to bookings when I extended my stay I needed to change rooms for the last night it was seamless . Both rooms were clean and beds were comfortable . I came to see Amish but also took quick 30 minute ride to Hershey for one day . Short ride to Strasberg […] to see Train museum and the rail road across the street passed by Toy train museum on the way. I will come back to area on future vacation and will stay here again Read moreGenuine Hotels.com guest review
Bed was comfortable, bathroom was clean, New TV. Phone did not work to get in touch with front deck. It was close to everything we wanted.Genuine Hotels.com guest review
"Quiet and clean"
Best continental breakfast for your money, comfortable bed and quality bedding. Friendly staff.Genuine Hotels.com guest review
room was next to public restroom. experience noise for several hours.Genuine Expedia guest review
Our overall stay was great. I was disappointed in the size of the breakfast seating area, older guests seemed to linger for far to long in the area.Genuine Hotels.com guest review
"OK for 1 night..."
We stayed here on 8/3 for one night based off of good reviews...it was disappointing, we were in a single king room on the first floor...the A/C unit kicked on and off very loudly, the bathroom floor was stick and the carpet felt damp. The room was very musty and damp feeling. Not the worst room ever but can get a way nicer room somewhere else for a […] couple more bucks. If you are staying for one night and do not really plan on being in the room much like us who were there just to sleep then it's fine...otherwise I would not recommend it. Read moreGenuine Expedia guest review
"Nice Place to stay"
This is a nice hotel (similar to a hampton inn) Clean, nice location. It had a refrigerator in the room which was helpful too.Genuine Hotels.com guest review
"My room smelled of chlorine - STRONGLY"
Overall the stay was very positive- but I don't think the room was worth over $100 a night. Tje map provided made it seem like the locale was right by the outlets- but it was a several mile drive down Rt 30. That might not sound like a lot, but Rt 30 gets very backed up during the day. My room was near the indoor pool and smelled STRONGLY of chlorine. […] I mentioned it to the hotel staff and their only comment was 'that's why we have a dehumidifier in the room.' That doesn't solve the problem- it's only a band aid! Read moreGenuine Hotels.com guest review
"Good location, quiet room"
The only real negative for us was a somewhat "smelly" room. It seemed to be a deodorizing odor that may have been used to cover up something worse. However, we did not complain-not all that bad. The room was clean and. Very quiet with a good. A/C unit that ran without. Disturbing our sleep. We would stay here again.Genuine Hotels.com guest review
"No swimming in that pool!"
The room was so-so. The breakfast was blah. But the pool was disgustingly filthy! The water was cloudy and there was stuff floating on top. It hadn't been cleaned by 4pm. It didn't look like the pump and filter were even running. Someone could get sick in that dirty water.Genuine Expedia guest review
Very good experience overall. Cracked and repaired sink was unsightly but completely functional. Tub no-slip mat could use a good cleaning or replacement. Everything in the room was well-cleaned. Complimentary breakfast was good; well tended by staff as people came in and out. Front desk personnel were very efficient and courteous. Staff in general […] was friendly and polite. Read moreGenuine Expedia guest review
"nice hotel--close to our destinations--starsburg,"
clean room-no problems-///////////////////////////////////////////////////////////////////////////////////Genuine Expedia guest review
We had a good stay with a good rateGenuine Hotels.com guest review
"Strong Moldy Smell"
We were drawn to this hotel because of the high rating and the pictures online looks great. On the day we checked in, we were assigned to a room that has a strong moldy smell. We requested for a change of room assignment and were given one to a room close by. It has no moldy smell when we enter the room but after we turn on the Air-Con, then the smell […] of the mold starts to come out. :( We look at the ceiling of the bath room and saw a big water spot. Read moreGenuine Hotels.com guest review
I will come back to this hotel again yeahhhhhhhhhhhGenuine Expedia guest review
"Not the best, but not the worst!"
This was an average hotel. Some mold and hair behind our bathroom door. Night clerk very rude and abrupt, but day person very friendly and helpful.Genuine Hotels.com guest review
"Could be better"
This is a nice 3star hotel. It is not deserving of a 5 star that is saved for posh hotels. This was a clean room however, when you first walk in the room it smells like men's cologne. Not good if you have asthma such as I do. The bathroom door handle was broken, a tile in the bathroom was out back on with tape and the tub drains very, very slow! By […] y second night there was no cable working. The breakfast was a 3 nothing great with frozen sausages.this is a good place to stay if you want an inexpensive clean place and no glitz. Read moreGenuine Hotels.com guest review
First time staying here. Visual was very nice. Some ants on the bathroom floor, tub didn't drain while you showered, free breakfast was eh! Wouldn't stay again. People were very nice thoughGenuine Hotels.com guest review
Staying at this hotel was a positive experience. The breakfast bar was good and the staff very accommodating. As far as the pool...the chorine in the water seemed a bit much but the temperature was great. This is first time I actually felt comfortable swimming in an indoor in the cooler months. I enjoyed my stay and would definitely stay here again […] ! Read moreGenuine Expedia guest review
The room was fine, I would have appreciated more towels than 2 in the King size bedroom. This is a non-frills hotel which is fine. I was disappointed with the poor quality of breakfast though, especially the coffee, which was lousy, and the waffle batter seemed watered down so the waffles didn't turn out as well as they should have.Genuine Hotels.com guest review
"Nice, clean hotel"
The hotel was clean, well attended and in a safe area. The breakfast was good. The room was clean. The mattresses were a little soft, but otherwise The pool was nice and the exercise room was sufficient. I would stay here again.Genuine Hotels.com guest review
"Solid hotel stay"
A comfortable, clean, quiet hotel for an affordable price. Breakfast was simple but satisfactory. Room was clean and comfortable. Not a lot of bells and whistles given the remote rural setting, but a quality place to stay.Genuine Hotels.com guest review
"Won't go back"
I have stayed at better hotels for the same price. We were there after a snow storm and the parking lot was only half plowed and was very icy. The breakfast was good although the staff was not very attentive in keeping things full and working properly. The beds were to soft for me. Housekeeping did a nice job in cleaning the room and keeping it supplied. […] People above us were loud past midnight even after I called the desk at 11pm. Read moreGenuine Hotels.com guest review
we booked hotel over a lot of the better priced ones for 2 things,the 1st one is the great food in am with eggs hot cakes and the whole works and the pool it was so bad looking we didn't go in!!Genuine Expedia guest review
Had to change rooms as the heater was not working properly in the first room. The desk clerk moved me with no problem.Genuine Hotels.com guest review
"cLOSE TO ALL OUR ACTIVITIES"
GREAT VALUEGenuine Hotels.com guest review
very enjoyable. Loved the rural view from our window.Genuine Hotels.com guest review
I l oved the stay the open indoor swimming pool at the end of Dec. was wonderful really enjoyed it the only thing that could have been different is the towels in the pool area could have been bigger they were on the small side and you needed more than one to dry offGenuine Hotels.com guest review
"Good for family stay"
Although the room is small, it is clean and the breakfast was better than expected.Genuine Hotels.com guest review
Service staff was friendly and helpful, but the room was dirty! Breakfast area was too small for so many people.Genuine Hotels.com guest review
"convenience location and comfortable for our needs"
A friendly and comfortable motel. Enjoyed our stay, clean rooms, nice service and location greatGenuine Hotels.com guest review
"Nice country setting"
Surprised by how well the hotel was maintained, cleanliness of room and friendly staff. Would stay again as first choice in area. Mattress was disappointing. Felt like it leaned to side. Really bothered me sleeping as it seemed I was going to fall off bed.Genuine Hotels.com guest review
"Better han expectorad"
We stayed to visit Sight & Sound 's The Miracle of Christmas. We found our room was very clean and comfortable and close to everything. I would recommend this hotel to any one.Genuine Hotels.com guest review
"Nice hotel close to farms"
Wonderful experience. Shower head a little rusty had to be careful not to touch it. Everything else was great. Pool was small but clean. Breakfast was great too.Genuine Expedia guest review
We stayed at the Sleep Inn & Suites this past October. We liked it so well, that we went back to stay again this month (November). The staff couldn't have been more helpful or kinder. They offer a full breakfast which was very good. I'm going to stay at this same hotel/motel the next time I go back to Lancaster PA.Genuine Expedia guest review
"Overlooking Amish farms!"
I just returned from a weekend at the Sleep Inn and Suites feeling refreshed and well-treated. This hotel has several amenities: indoor pool, complimentary hot breakfast, king sized bed, fridge, microwave, and a seating area. My favorite part was viewing the nearby Amish farms from my window. I've stayed in the Lancaster area many times, and this is […] the closest I've been to Amish homes. It was a short drive to shop or dine, and countless horse and buggies passed me by. I plan to return to the Sleep Inn. Read moreGenuine Expedia guest review
Room was nice, clean. Seemed like a new hotel. Will come back.Genuine Hotels.com guest review
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