i WAS VERY DISSATISFIED AND SURPRISED WHEN THE FIRST REACTION TO THE DIRTY SHEETS IN MY ROOM WAS WHAT DO YOU WANT ME TO DO ABOUT IT. THE SHEETS WERE GRITTY AND WITH A BLACK SMUDGE, THE ROOM WAS FAIR, THE POOL WAS NOT KEPT NEAT AND CLEAN AND IT TOOK ONE HOUR TO GET CLEAN SHEETS AND NEVER DID I HEAR AN APOLOGY. I WILL NOT PLAN ON THAT HOTEL AGAINGenuine Hotels.com guest review
"Smelly room, good service."
The first thing we noticed was that the room had a potent smell of cologne. I don't know what other smell it was covering up. The A/C stopped working during the first night, but the staff fixed it right away. I have no complaints about the staff. Nice people all around. The continental breakfast was good. The room condition was just OK. Typical tile […] damage, wallpaper peeling, and silicone coming off around the bath tub. I would stay there again. Read moreGenuine Expedia guest review
vent in bathroom is noisy. Room key had to be reactivated each time we returned to the room, reasons given were when the maid went to clean it deactivated our key or magnetic items such as credit cards, keys, phones, etc were responsible. Had to request toilet paper - 1st day, one roll was left on the table; second day made did not leave any. Conveniently […] located in the lancaster area. Owner was courteous. Read moreGenuine Hotels.com guest review
"Close to Rough and Tumble"
Very good room. Problem with TV - no close captions.Genuine Hotels.com guest review
"An ecellent, affordable choice."
A very professional and courteous staff. The facilities were in great shape. We will definitely stay here again.Genuine Hotels.com guest review
"Clean, well-priced hotel with great staff"
I stayed at the Sleep Inn near Lancaster with my son during an overnight trip to Dutch Wonderland. I was pleased with the hotel right from the start. The lady who checked us in was very friendly and helpful. The room itself was very clean. This is especially important to me, considering I was traveling with a 3 year old who touches everything in the […] room! There was a refridgerator and microve..The bed was very comfortable although the pillows were a little bit lumpy (if I am really being knit-picky). We made use of the indoor pool which was nice but a bit cloudy which concerned me just a little. The continental breakfast itself was pretty standard but the staff at the hotel went above and beyond to help me make sure there was something my son would like - even offering to bring out another type of cereal just for him. Overall, we had a wonderful experience at the Sleep Inn. I would definitely recommend it to those visiting the Lancaster area with children. Read moreGenuine Expedia guest review
"Wonderful! Great location"
This hotel is only 6 years old and it was great. Our rooms were very large, clean, and quiet. The staff was also very kind and helpful. The lady who does breakfast gave us suggestions for dining as we wanted to go to local restaurants. She even gave us directions to avoid lots of traffic as we went to the Sight-and-Sound Theater. The breakfast was fine […] with plenty to eat. The pool area was also nice and clean. This hotel is in a great location as it was easy to get to all of the sights in the area. I will definately stay here next time I am in the area. Read moreGenuine Hotels.com guest review
"Great place to stay"
The room was clean and comfortable, all of the activities were close by and the stay was excellent.Genuine Hotels.com guest review
"Nice motel, clean, quiet, close to Sight and Sound"
Friendly desk clerk, knowelegable about area, food places, and diferent attractionsGenuine Expedia guest review
For the money...very impressed. Wish they would have had ac runnin before i got there but everything else was perfect. I would def stay again.Genuine Hotels.com guest review
Nice hotel, good location, very clean, nice parking area.Genuine Expedia guest review
"Nice hotel, noisy bathroom exhaust fans"
This hotel is excellent and the property seems very new, but it has one very irritating problem. The bathroom vent fans are cheap units and apparently are falling apart, so whenever a nearby room occupant uses the bathroom a loud noise is created, sounding like a hammer drill on concrete. I think I heard 5 different variants of this problem from our […] one room, and one was so loud it woke me up in the morning. Read moreGenuine Hotels.com guest review
"Very nice hotel we really enjoyed our stay there."
Rooms were nice and clean; staff very pleasent and helpful. Breakfast nice any enjoyable. Located on busy highway.Genuine Hotels.com guest review
Our first room was damp and there was mold very apparent in the bathroom. The exhaust fan in the bathroom was unplugged because it was noisy, so we were told. I plugged it back in and messed with it to get it to quiet down. We complained about the dampness and mold and were moved to another room only to discover the exact same situation. Mold very noticeable […] in the bathroom, excessive dampness and the exhaust fan unplugged. Not a very clean hotel over all, either. Read moreGenuine Hotels.com guest review
"ice cold pool"
one of the reasons we picked this hotel was it was in the high 80s that week and we wonted a pool. The pool was ice cold and I couldn't stay in it for 5 minute. And there wasn't a place out side of the pool to sunbath. The rooms were clean and it was nice but could use some updating. The sink in our room had a big crack. It didn't leak but I thought […] it should be fixed. The breakfast was good. Read moreGenuine Hotels.com guest review
"Great for the price"
For the price the hotel was an excellent bargain This is a place for the family to just relax. Pool not great but the hotel was.Genuine Expedia guest review
"Great hotel close to everything"
Family trip to Lancaster overnight stay impressed.Genuine Expedia guest review
"met my business needs"
We checked out early morning dressed for our conference. WE dismissed early from conference and stopped by the hotel to ask use of restroom to change into casual wear. The clerk gave us the use of a full clean room for 30 min to freshen up and change. We appreciated his kindness and will remember where to stay next visit.Genuine Hotels.com guest review
"Very nice for the price"
We found the hotel to be very clean, well-managed and in a great location for what we had planned in Lancaster County. We would stay there again. The only "disappointing" thing was the fact that the indoor pool was not heated (i.e., we were told ahead of time that the pool's heater was broken). The indoor pool was quite cold without the heater being […] operational. All-in-all, a very nice place. Read moreGenuine Hotels.com guest review
"Amish country visit"
The service at the front desk was excellent, very friendly and made us feel welcome. The continental breakfast was was just right. At the enterance of the room there was a nasty smell of mildew covered up by deodorizer which did not go away. The microwave was not clean. Over all I would say this is a good place to stay. I would stay here again.Genuine Hotels.com guest review
I read many reviews before booking this hotel for my family trip to Dutch Wonderland. The breakfast was good, rooms are clean, beds are comfortable and staff is friendly. My parents and husband are usually picky but they were happy. Not much in the immediate surrounding but shopping is about 2 miles down Lincoln Hwy and the park is 3.5 miles away. You […] can also get to Stratsburg in about 10 min. Overall, it is a convenient location. I will definitely stay here again for my next trip. Read moreGenuine Hotels.com guest review
plug in bathroom didn't work, tv didn't work had to get help. hot hallways, swimming pool freezing cold and cloudy water. beds comfortable , hotel deskclerk friendly and helpful. One computer didn't work. . Ran out of breakfast food.Genuine Expedia guest review
Great location, close to the outlets and also close to other shopping and plenty of restraunts , close to the famous Sight and Sound Theather, and Amish Country is convient. Check in and out were quick and efficient, the room is well appointed, microwave, fridge, , large bathroom with a wonderful shower, my only complaint is the pillows, they are LUMPY, […] bring your own , breakfast was very nice . Read moreGenuine Expedia guest review
"Very nice hotel"
Our family including our 4 year old grandson stayed there. The hotel and grounds were spotless.The staff was very helpful. Breakfast that is included was great. All the food was fresh and well organized. Did not expect the variety from a continental breakfast. The rooms were comfortable and clean. It was also very quiet. No neighbor noise despite the […] hotel being full. I would definitely go back with my family. The only suggestion I have for the hotel is that it advertises a heated indoor pool. It was not heated the day we were there, and even though it was very hot out, the water was pretty chilly and took some time to adjust to the water. Maybe turn the heat on a little to take the chill out. Read moreGenuine Expedia guest review
"very nice experience..."
Staff was very pleasant.rooms very clean..will definetly book there again!Genuine Hotels.com guest review
"outside of town"
was ok hotel wise,but wayn to many foreign people(Mexicans).was very creepy and noisy!Genuine Expedia guest review
"Very close to route 30 shops."
I enjoyed the stay, wish the hotel room floor was cleaner. Why only one (1) lamp in the entire room?Genuine Hotels.com guest review
It was a comfortable stay -- no problemsGenuine Hotels.com guest review
"conveniently close to shopping"
pleasant stayGenuine Hotels.com guest review
"Great Hotel for everyone"
Had a great time and the hotel was very nice. I would recommend this hotel.Genuine Expedia guest review
"in the amish country"
Hotel overall was typical. Nothing amazing. Was clean though.Genuine Hotels.com guest review
"Very comfortable & close to where we wanted to go"
The hotel was very nice and we will not hesitate to come back. Breakfast was good but they could have had more variety. They were slow to refill hot items.Genuine Hotels.com guest review
Excellent - will stay here againGenuine Hotels.com guest review
"good time in Lancaster"
very nice room. hair dryer didn't work at first but manager came and fixed it quickly. breakfast was decent, rooms and motel were clean.Genuine Hotels.com guest review
we chose the hotel for cost and swimming pool the pool hours were limited and it badly needed to be cleaned. The front desk did not know the cleaning schedule. we did not use the pool. The coffe maker in our room was dirty. Obviously, the building is an older one. The pillows and bedding appeared worn and illkept. The breakfast was amazing and the attendent […] was very friendly. Read moreGenuine Hotels.com guest review
"not bad for an overnight"
I went here with my family for an overnight stay. Friendly front desk, very helpful. room was clean nothing special BUT the tv was small and out dated...trying to jump channels was tough. not a big deal except when your dealing with a 3yr.Genuine Hotels.com guest review
"Greatstay and location"
Hotel was very clean, staff very friendly. Great timeGenuine Hotels.com guest review
"Great loaction and area!!!"
It was very nice, very clean hotel and I plan on coming back!Genuine Hotels.com guest review
"two days get away...amish country"
great clean hotel, small pool, good breakfast, but go out side the hotel and there is a strong smell of cow manure.......Genuine Hotels.com guest review
We were not at the Hotel too much. But when we were there it was comfortable. The pillows were too soft. Rooms were clean.Genuine Hotels.com guest review
Very nice hotel over all and I couldn't beat the priceGenuine Hotels.com guest review
We come to lancaster a few times a year to the Mud sales. This hotel was clean, nice room, good location, friendly staff, excellent price. Couldnt ask for much more.Genuine Hotels.com guest review
One of the better Sleep Inns which vary a lot in quality. This one was just outside Lancaster PA in a pleasantly rural area but very close to all the malls and restaurants. If you are a Train Buff stay here, the PA RR museum is very nearby as well as the other RR museums of Strasburg. The PA RR Museum is WORLD CLASS : filled with real historic locomotives […] and cars, displays, model railroads, full size RR buildings, easily as big as a football field but climate controlled plus a huge outdoor area. Read moreGenuine Hotels.com guest review
"Nothing fancy, but happy with our choice"
We had a very good experience at the Sleep-Inn in Ronks, PA. The location is great. Our room was clean and spacious. The bed was comfortable, although they had four or five little square bed pillows, so you had to pile two together. Our only problem was with the TV. We tried to find the HBO station, but could not. I called the front desk and the young […] woman there did not seem to have enough knowledge or experience with the hotel's TVs'quirks. She really tried, though. Read moreGenuine Hotels.com guest review
This hotel was convenient to the sites of Lnacaster. It was clean and well maintained. The beds were comfortable and the hotel was very quiet. Front desk personnel were friendly. We did not use the pool or breakfast.Genuine Hotels.com guest review
Horrible breakfast, only 2 sausage, never get refilledGenuine Hotels.com guest review
"Won't be back"
The whole facility had the overall feeling of just doing the bare minimum to get by. The room smelled extremely musty-we were told it was because we were close to the pool?? There was a long black hair on the back of the toilet, wallpaper peeling in the bathroom, messy repairs made to the sink area, and the fan rattled so loud we thought it was going […] to fall from the ceiling. The breakfast was a joke. They had one tray of sausage and then "ran out" and only served eggs, no jelly for the toast, there was no employee in charge. All the guests kept sticking their heads in the kitchen area to look for help and ask for the basics but no one was there. The front desk clerk was outside smoking and chatting. Periodically an older gentleman that was cleaning the rooms would come by and put out plates/napkins. Bottom line-there are too many other choices in the Lancaster area-this location needs to step it up to compete. Read moreGenuine Hotels.com guest review
Friendly service and very cleanGenuine Hotels.com guest review
"Not booking this again!"
- Location is good. Quite yet close to many attractions. - Arrived early evening but no one was at the front desk. Wait for quite some time. Not good attitude front desk either. Morning front desk was good though. - Beds were ok but pillows were terribly terrible, small and bumpy. Feel more like someone stuff them with many small paper balls. - Fridge […] and heater/air condition were so loud we needed to turn them off to sleep (and it was freezing outside). - Bathroom had ripped wall paper. Tissue box was empty. Found some towels fell on the floor already when we first entered the room. - Phone to front desk didn't work. Had stains and dusty as well. Read moreGenuine Expedia guest review
I would give this hotel a 5, but the televisions are in desperate need of upgrading. Both of my rented rooms had a TUBED television, with one being extremely small, less than 19". Upgrading the televisions to flat screens would make this hotel more pleasing. Breakfast was good. Comfortable stay and location!!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )