"Close to many must-see sights"
We had to leave the hotel at 5 A.M. and the hotel prepared us nice lunch bags. So, we did not have to buy expensive food on the train to Venice. Thank you for your great service.Genuine Hotels.com guest review
"Great Little Botique Hotel in Central Vienna!"
We picked the Graben Hotel based on location and reviews and we were NOT disappointed! From the minute we walked in, the staff was very accommodating and courteous, and the room was very clean and comfortable. We had come off a week with a large family on a Baltic Sea Cruise and were tired, so this 3 day "get-away" was just right for my husband and […] myself. The Graben Hotel is in a terrific location to many sites in District 1, and walking was a breeze even on a rainy day. The front-desk staff spoke English very well, made great suggestions, and handled ticket reservations efficiently. The breakfast was better than we anticipated and we had dinner at the outdoor cafe the last night, which was delicious. We had a room that looked over the street and it was very quiet, which we never expected in central Vienna. We would go back there again!! Read moreGenuine Hotels.com guest review
Convenient location by Graben and very helpful restaurant and reception staff.Genuine Hotels.com guest review
Great location and helpful staff! A lot of attractions were in walking distance and the staff was excellent at arranging tours and providing assistanceGenuine Expedia guest review
excellent locationGenuine Hotels.com guest review
The location is excellent. Only one minute from Stephensplatz and the U-Bahn. The hotel was clean and comfortable. Breakfast was excellent and typical of the breakfast served in hotels in German speaking countries. The only complaint is that the room seemed a bit basic for a 4-star hotel. No facility for tea / coffee. No free mineral water.. Not even […] a clock in the room. Just a very expensive mini-bar. Read moreGenuine Hotels.com guest review
"Very nice hotel in excellent location."
We spent 2 nights in this nice hotel, which is located in a very central location, from where you can visit many interesting places just by walking. It is also close to a metro station. Staff very kind and good breakfast.Genuine Expedia guest review
"Excellent staffs. Quiet , clean, central"
I was very impressed with the staffs, especially with the front desk staffs. They were courteous, helpful and informative since it was my first time in Vienna. The hotel location is convenient to underground subways, Imperial Palace, the Spanish riding school, steps away from Stephan Church plaza, city hall, Danube river cruise, tons of shopping but […] quiet and clean. Breakfasts have a variety with healthy choices. I will choose this hotel again next time when I come back to Vienna. On the day we leave Vienna, we need to get to the airport very early, they packed a lunch bag. Read moreGenuine Expedia guest review
"Excellent small hotel in the center of it all"
On and off I have been going to the Graben Hotel since 1972. I have had bigger and most impressive rooms before in the same hotel, but even the small room assigned to me was simply impeccable. Clean, simply but beautifully furnished, small but also impeccable bathroom, nice breakfast and free WiFi. What more can you ask from a city hotel for a reasonable […] price? Read moreGenuine Hotels.com guest review
"Great small hotel in the center of Vienna"
Excellent location, very efficient staff. The rooms are very small, but outright pretty and impeccably maintained so it was not difficult to like it. Free Wifi and a decent breakfast was also included in the very reasonable price. The location is superb just minutes from St. Stephen's Cathedral, the Vienna State Opera, Kartner Strasse and Graben shopping […] streets and the most beautiful grocery store in the world Julius Meinl. Read moreGenuine Hotels.com guest review
This is an excellent hotel at a fair price. The location is unbeatable, just steps from the main square and close to all central city attractions. Also just steps from great metro connections. The room was sizable and comfortable, the breakfast was fine, and service was friendly and well done. Cafes, pastry shops, good restaurants, etc. are abundant […] nearby. Read moreGenuine Hotels.com guest review
"Didn't Even Get a Chance to Stay"
They apparently didn't have room for us (which I found odd, cause no one was even waiting in reception.) so they sent us to their sister hotel "Royal" around the corner and I realized it was a hotel I looked at and did NOT want to stay at! But, we were stuck and it was HORRIBLE! Graben Hotel said Royal would upgrade our room for us....I know they didn't. […] Disgusting room and I was not happy at all. They did have an apology letter and the traditional mini cakes that Vienna are known for. But, it didn't really help. Breakfast was nice though. So I can't truly rate this hotel...but I was disappointed that this happened. Hotels.com did compensate us for part of our stay because the Royal was way cheaper than what we paid! Read moreGenuine Hotels.com guest review
"Graben Hotel ranks high."
My traveling group of 3 lady friends stayed at the Graben Hotel for 4 nights while in Vienna. I selected this hotel based on reviews on Trip Advisor and Expedia. I was not led astray. The staff was so very friendly and helped with every step we took navigating the subways and trains. The rooms were clean and ample size. The front lobby had a computer […] for free use. I suggest going directly across the room (literally 10 steps) to eat the best schnitzel in town. I cannot say enough about this hotel and the staff. All employees from the waiters and waitresses, maids and front desk SMILED all the time. Thank you Graben hotel for making our visit to Vienna memorable. Read moreGenuine Expedia guest review
The stay was very pleasant. I could not beleive how close it was to all tourist attractions. Very easy to get to from the airport. Hotel staff is very helpful and polite. The room is spotless and comfortable.Breakfast is substantial. The only thing I was missing is a clock in the room. I did not have my phone or watch with me.Genuine Hotels.com guest review
"Great location, but I wasn't comfortable."
While I like being warm, the heat in my tiny room (a single) at Hotel Graben was set at about 75 degrees and I couldn't turn it down. This was fine during the day but not at night! When I asked the hotel staff about this one gentleman said, "It's set at the appropriate level" and another said, "Well, you could turn on the A/C." I finally opened a window […] at night, but hate to do that when the world is in an energy crisis! Breakfast was excellent. Read moreGenuine Expedia guest review
"Simply a great hotel!"
If you are looking for a very, very good moderately-priced hotel in the center of Vienna, the Graben Hotel meets all of your needs. Since they finished their total renovation, a year ago, it is even better.Genuine Hotels.com guest review
"Perfect location for tourist"
Excellent central location. Not much to be said about hotel iself: clean, nice, room small but comfortable and quiet enough. Perfect for solo traveler to spend a couple of nights.Genuine Hotels.com guest review
"A hidden jewel"
This is not a luxury hotel but for the price and convenience it is well worth the money. It provides the basics of everything a traveler needs, clean beds, private bath with toiletries, fluffy towels and good lighting and now internet. It's right off the Graben across from the Hawleka Cafe. Best of all is the staff; they were all helpful, friendly and […] international! The concierge were helpful making it easy for us to make connections, use the u-bahn and s--bahn, go to Baden for a thermal bath for a day, get tickets to a musical, and much more. The breakfasts were top rated with eggs, sausages, cold cuts, cheeses, cereals, a variety of bread types and rolls, yogurt, fruit, juices, coffee, tea and hot chocolate. It lasted me most of the day. We were envious of a couple who booked a whole month in the hotel! Read moreGenuine Expedia guest review
"Perfect location for Vienna"
The Graben Hotel's best feature is it's location steps from everything you should want to see in Vienna's old town. St.Stephen's Cathedral is about a block, and the Opera is a reasonable walk a little further. But, this is not to say the hotel itself is not worth it. The location is only part of the Graben's charm. Old world meets more modern conveniences […] here. VERY clean and helpful staff make this one a wonderful place to stay in this timeless city. Read moreGenuine Expedia guest review
"Nice Hotel and right next to the shopping district"
they parked our car for us which was very important for a downtown area. It was also close to St. Stephen's Cathedral. Breakfast was included and very good.Genuine Expedia guest review
"Perfect location in Vienna"
This small traditional style city hotel is ideally located close to St. Stephens in the stylish heart of Vienna. Well run, by a friendly and efficient small staff, it also has the advantage of including an excellent and reasonably priced Italian restaurant.Genuine Expedia guest review
"Ganz in der Mitte der Stadt!"
My second stay at Hotel Graben. Excellent staff, extensive breakfast, clean, small but comfortable rooms.Genuine Expedia guest review
"Next to pedestrian mall, St. stephensplatz"
Lovely hotel staff who were very attentive. Restaurant had very nice breakfast buffet. Single room is small but ok for one. Bed was very firm. Very close to Hofburg Palace, Spanish Riding School and the subway. Pillows could be better but overall a wonderful placeGenuine Hotels.com guest review
"Very close to evertything"
liked the history of the hotel and the location was excellent...................................Genuine Expedia guest review
"In the heart of it all"
The location is close to a lot of the sites as well as easy access to the underground. The hotel was surprising in both good and bad ways. I was surprised and happy that I was allowed to check in early on a saturday. I had read reviews that said previous guests had trouble just checking bags, so I was shocked when they said I could get into my room […] before noon. That beat having to check my bags. I was almost equally as shocked at how small my room turned out to be. Another pleasant surprise was they said the WiFi would only work in the lobby, but I was able to get it up in my room. Their policy is to leave the room key at the front desk when you leave the hotel. That would normally be fine but since the safe in the room didn't work it was a little concerning, luckily I didn't have any issues during my stay. Read moreGenuine Expedia guest review
"Very nice hotel. Perfect location"
We stayed in Vienna 5 days. The Graben hotel is a very good one from any resoect: Location, staff,cleaniness, very good buffet breakfast and moderate price.Genuine Expedia guest review
We stayed at this hotel prior to a river cruise and the stay was wonderful. Delightful breakfast each morning. Greatest thing about this hotel was Location! Location! Location! You could walk to most things. Close to restaurants, easy to get to the train when needed.Only negative was that we were on the fifth floor and the elevator broke down twice […] during our stay. Once on our departure day, but they sent someone up to get our luggage. Read moreGenuine Hotels.com guest review
"Great Place to Stay"
Very centrally located just a few steps off Stephansplatz square and the underground station. The hotel is clean but our room on the 7th floor was small. In room air conditioning was excellent. Only one elevator serves all rooms. The staff is helpful and the hotel restaurant is quite good. The included breakfast is complete and tasty. We would definitely […] stay at the Graben again. Read moreGenuine Hotels.com guest review
"Nice, inexpensive hotel conveniently located"
A bargain: quiet and clean, just steps from the Graben plaza. We arrived around noon and they were kind enough to get us into our room by about 12:30, even though check-in time is 3:00. It was very quiet despite being in the center of everything. The hotel's restaurant is reasonable, and there are many other dining options within walking distance. It's […] an older hotel with a history: writers Max Brod and Franz Kafka both stayed here. The hotel staff were efficient and friendly. The room wasn't huge, but more than sufficient for our needs, and it was air conditioned. Read moreGenuine Expedia guest review
"Perfect location, helpful staff"
We stayed four nights at Hotel Graben. The hotel is seconds from St. Stephens metro stop--the location was excellent.Genuine Expedia guest review
This is one of the few hotels I've stayed in where everything was excellent. Location was on a quiet side street with 4 or 5 cafes/restaurants, and was about 100 feet from the lively Graben which has several high end stores, tourist attractions, money exchange, restaurants, architecture, statues, etc. Close to the awe inspiring presence of St. Stevens […] Cathedral. I found the Innerestadt supplemented with Subway rides to be very walkable and safe. Don't forget to walk the oldest parts of Vienna (near Mozart Haus, Schonlatengasse, etc.) for narrow and sometimes cobblestone streets with fewer tourists. The free breakfast buffet was very good with fast friendly service, and the italian restaurant is quite tasty as well. Great Hotel! Read moreGenuine Expedia guest review
"Great location in the middle of Wien"
Graben hotel is quite newly renovated, the old style is still kept , bed is comfortable and badroom all redone , very nice. Wifi in the room is working well. The rooms we had were very small and all 3 rooms we had were facing the wall of the house behind Graben so no view and rooms quite dark, if we had spent more time in the rooms, would have been […] uncomfortable. The rooms facing Dorothea street would have been much nicer, but hotel was fully booked. A/C was working well and really needed in the quite stuffy rooms facing the back. Breakfast was good. We had dinner in the Italian restaurant in the hotel, the food was good but we did not appreciate the waiter insisting we need to add 10% tip since that is customary in Austria: it is not, service in Austria in generally included, but tip can be added for very good service and upon discretion of the customer (and we did tip him in the first place anyway) . Location of the hotel is great, walking distance to almost everywhere and metro station at Graben and also Stephansdom. the hotel staff was friendly and helpful. Read moreGenuine Expedia guest review
"Great location, wonderful staff"
At short notice I needed an convenient hotel room in the center of town for a reasonable price and the Graben hotel fit all categories well. It is not a luxury establishment and my room was small and plain and felt somewhat like a dorm room. But it was clean, the staff was great and they put me on an upper floor as requested. I found it completely satisfactory […] for my 3 day stay and would return. Read moreGenuine Hotels.com guest review
"best place for art friends & busisness traveller"
The hotel very easy to reach, close to all the great locations one could want to visit in Vienna, clean rooms, very friendly stuff, italian restaurant (with good Tiramisù ;-)) is part of the hotel. The only annoying thing for me was the Vienna Waltz music in this restaurant in the morning – but I guess, that's what Vienna tourists expect, while I hate […] every noise in the morning :-). Read moreGenuine Expedia guest review
"You can't do better ---- even at twice the price!"
I visit Vienna every year (for over 40 years, now), and this was my first time in the Hotel Graben. However, it won't be my last.Genuine Hotels.com guest review
"Felt like being at home away from home."
Wonderful from the start. The location could not be better, at the very epicenter of Vienna. The staff were terrific, the Front Desk service, room accommodations and overall experience top flight in an intimate way that made the stay that much more special.Genuine Expedia guest review
"Best Location in Vienna"
Hotel Graben is a great little gem right in the heart of Vienna, steps from Stephansdom and the metro station. The breakfast included with the room was charming and the coffee was delicious. This is a small hotel, but comfortable and has an elevator big enough for four people at a time. The staff is friendly and helpful, but not bothersome. The free […] WIFI in the room worked well, which was a big plus in mapping out our destinations for the day. All in all, for the price, this hotel is a best bet and we will definitely stay here again. Read moreGenuine Expedia guest review
"perfectly located hotel"
Vintage hotel, reasonably well kept . Old TV oddly positioned in the room contributes to the vintage aura. Unfortunately, no bath robes or even slippers. As a price for perfect location be prepared to pay 35 euro a day for car parking. car is delivered upon request, but may take 20, 30 min or more.Genuine Expedia guest review
The heating system did not seem to work properly.Genuine Hotels.com guest review
"Right Downtown - Near to all transportation system"
It was fine, but I did not think the Hotel was a four star rating. I would have put it at three stars. The room was very small and the bathroom was extremely small, even for a single person. Other than that the fopod was good and the desk help was very helpful and courteous.Genuine Hotels.com guest review
"Great location and breakfast!"
The best thing about the hotel is the location. The breakfast is wonderful with a variety of foods daily. Our room was small but adequate, although it could use some updating. The front desk staff were not very helpful when asked sightseeing questions or directions, but we noticed that most of the Austrians we met elsewhere either completely ignored […] us or behaved in the same manner when asked questions. Read moreGenuine Expedia guest review
Clean spacious room with comfortable bed and linens. Friendly and helpful staff. The included breakfast provided a wide range of options and served in a lovely dining room. The location cannot be beat on a pedestrian only street just steps from the main square and cathedral with world class shopping and a few minutes in the other direction to the palace, […] riding school and many more historic sites. The hotel has a full service restaurant and beautiful sidewalk cafe. Read moreGenuine Expedia guest review
"Small, superbly located, and basic"
This hotel is what it is: small, superbly located, and basic. The room was simple but clean, the staff very helpful, and it had a homey feel despite its central location. My only complaints were that the wi-fi was too weak to really be servicable and despite the coolish temperatures outside, my room was always very warm. Opening the windows helped, […] but then one got the noise from the open-air cafes on the narrow street below. Still, it was what I was looking for, quite affordable, and pleasant. Read moreGenuine Expedia guest review
"Very old and poorly maintained property"
While perfectly located in the very heart of Vienna, the hotel's facilities are very poorely maintained. After sleeping in these hotel's beds, one is likely to require some chiropractor help. This was rather surprising from a property located in such a premier part of town.Genuine Hotels.com guest review
The hotel is ideally located in the center of the Inner Stadt, near many restaurants and very close to St. Stephan's. It is only a short walk to the Opera House and is close to multiple connections to the Underground rapid transit system. The rooms are quite clean and the staff is helpful and very friendly.Genuine Expedia guest review
"Very good location w/ delicious breakfast"
The location of the hotel is superb. Also the breakfast was good. We ask them to change our room with the twin bed and immediately our request is accepted. İ highly recommend Graben for Wien holiday!Genuine Expedia guest review
"The place to be in Vienna"
I have always stayed at Graben hotel for my one-week business trips to Vienna. Its main charm is the excellent location right next to the Graben. Literally hundreds of restaurants, bars and cultural landmarks are spread within walking distance of the Graben. This is definitely the place to stay in Vienna. It is a 2 minute walk to the Stephansplatz subway […] stop. The other good things about the hotel is the sumptuous breakfast in the morning and the fact that every room has a window to the outside. This window thing can't be overstated enough because some hotels like the Wandl have inner facing windows which just don't feel right. The single rooms that I have stayed in are small but not cramped. They would easily suffice for two people, if needed. The rooms have a cupboard with hangers and a locker. There is a minibar in the rooms which I have never used so can't comment on it. The bathrooms are fairly spacious by European standards with a nice shower, but no tub. Oh! The most important thing for a business traveler -- they have free wifi!! The wifi speeds can vary a bit but good enough for moderately heavy internet activity. Read moreGenuine Expedia guest review
"Excellent Price / Quality Relationship"
This hotel has a great location, the staff is friendly and helpful. It's not the most comfortable one, but for that price you can really not complain!Genuine Hotels.com guest review
The Hotel Graben is a nice hotel in a great location convenient to many of the sights and places of interest in central Vienna. Our room was tastefully decorated, clean and comfortable. The staff was pleasant and helpful. The buffet breakfast included in the price was a nice surprise, with a great selection of food to choose from. I would definitely […] stay at this hotel again. Read moreGenuine Hotels.com guest review
"Hotel Graben - Great Location and Service"
The hotel location was great, right in the middle of the high end shopping area. The breakfast was great too! There was included breakfast that included coffee, bread, cheese, spreads, eggs and cold meats. For only 2.50 euros you could have it delivered to your room! And the service was great, they helped us find clubs to go to (I highly recommend the […] prater dome and flex if you're in your early 20s.) Anyway the hotel was amazing and walking distance from everything we wanted to do. it was also about 200 feet from a subway station entrance. The one bad thing about the hotel: the beds are separate so I almost fell through the gap in the middle of the right when with my girlfriend. Not a major issue, just a tad annoying. Read moreGenuine Hotels.com guest review
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