"Nice hotel close to main attractions"
Hotel staff were very helpful. Good clean hotel with comfortable beds. Only things lacking were coffee and tea making facilities in room. Also no bar in hotel, however there is a very nice bar across the street. Continental breakfast was plentiful. Hotel location was excellent ins quiet side street just off Am Graben. Close to Spanish Riding School. […] Would happily stay there again. Read moreGenuine Expedia guest review
"easy acess tocity"
I enjoyed my say as it was convienient to places i needed to go toGenuine Expedia guest review
Loved this hotel. A few steps to the huge pedestrian only shopping areas and the magnificent St. Stephens church. Surrounded by restaurants and coffee shops. Great atmosphere especially at Christmas time when we stayed. Free wi fi (bit unpredictable at times) and great breakfast buffet. Only downside was the plastic/rubber covering on the mattresses. […] You would stick to them and it was very hard to move around in the bed! Plus they became very hot. Would definitely recommend to others and hope to stay there again myself. Read moreGenuine Expedia guest review
great hotel close to many attractionsGenuine Expedia guest review
"In German you say Klein aber OHOOO!"
The location is the best I've ever stayed in Vienna! Hotel is very clean and well maintained. Great beds good shower. Our room was tiny, so tiny in fact we cold not move around it. When packing and unpacking one had to leave the room. No place for suitcase if one plans on getting out of the bed. A kettle would be nice too. Other than that it was great! […] Also when corresponding with hotel prior to our arrival I did mention a special birthday we were celebrating, a nice note would have been in order... No need for any exstra's. Vienna is glorious! Read moreGenuine Hotels.com guest review
"Great Hotel in the Centre of Vienna"
This is the second time we have stayed here and the hotel was every bit as good as the first time we stayed several years ago. The staff were friendly and helpful. The location was right in the middle of the old town and within easy walking distance of the Christmas Markets, the Spanish Riding School and all the museums and galleries. The rooms are […] small but well decorated and comfortable and it was quiet with no outside traffic noise. Read moreGenuine Expedia guest review
Excellent hotel for location. Very comfortable beds and good bedding. Very peaceful rooms and unable to hear other guests at any time. Helpful friendly staff.Genuine Expedia guest review
"A very good hotel in an excellent central position"
This was one of the nicest hotels we have ever stayed in. The staff took a genuine interest and were so friendly. Nothing was too much trouble for them. The hotel itself is in a very good position for exploring the city, with the underground nearby so it was quick and easy to visit places of interest. The room was comfortable and spotlessly clean. We […] are happy to recommend this hotel, and would love to go there again. Read moreGenuine Expedia guest review
Stayed a week here and couldn't have asked for more. Hotel right in the heart of old Vienna. The rooms were small but clean and comfortable - good bed. Included buffet breakfast was superb. Reception staff were very helpful and language was not a problem they mostly spoke English. Will stay here again if ever I go back and would recommend to anyone […] . Read moreGenuine Hotels.com guest review
We had a wonderful visit to Vienna....not long enoughGenuine Expedia guest review
"Good hotel, very close to shopping"
Our stay was only days. Wished for more. Lots of good shopping and sight seeing within walking distanceGenuine Expedia guest review
"Very good hotel, best location, worth every penny."
You cannot go wrong with this selection. Breakfast is delicious, room is very clean, staff very friendly, good location. Not one complain.Genuine Expedia guest review
"Charming and Clean, Superbly Located"
I visited the Graben Hotel with my sweetheart for 9 nights in September 2013. It is located steps off the Graben in central Vienna very close to transit, historic sites (including the Stephansdom and the Hofburg Palace), restaurants and shopping. The hotel staff was always friendly, polite and helpful. Breakfast is included with your stay. The dining […] room is laden with fresh fruit, a selection of cold meats and cheeses, wonderful breads and buns, coffee, fruit juices, scrambled eggs and more every morning of the week from 7 AM until 10 AM. The hotel is clean with a television in every room as well as internet access. There is a computer and printer in the lobby. We had a modern shower and comfortable double bed. The building has a charming Baroque facade and is immaculately maintained on the inside. I can safely recommend this hotel as part of your unforgettable visit to beautiful Vienna! Read moreGenuine Expedia guest review
"Very central Innerstadt hotel, pleasant staff"
Very convenient for walking around central Vienna and sightseeing, breakfast included which was standard continental fare, staff all very pleasant although didn't use them for much. Room could have done with a thorough dusting but was otherwise clean. Good deal with Expedia, would have been excessively expensive otherwise.Genuine Expedia guest review
enjoyible and cultural from fashion shows to museums and artGenuine Expedia guest review
Great location, great cityGenuine Hotels.com guest review
Within walking distance of the best sights. Helpful staff. Great location down a small pedestrian street. The beds were a bit firm.Genuine Hotels.com guest review
"BEST LOCATION IN VIENNA"
The BEST location and the nicest staffs. Restaurants, shopping and everything right on your door steps. Will definitely go back again.Genuine Expedia guest review
"A Lovely Hotel Perfectly Located."
The one thing I have learned when reading reviews is to take them with a pinch of salt. Some reviewers on other sites rated this hotel as 'terrible'.. I despair! The Graben is a perfectly located, clean, friendly, value for money Hotel. It is an old building but the interior is well maintained and has a lovely atmosphere. The breakfast was plentiful […] and varied, the waiting staff were funny and friendly. I must make a special mention of one of the reception staff called Georg #I think that's the correct spelling#, he went out of his way to help in all situations. My single room was small, but beautifully maintained with air conditioning. Don't worry about the size of the rooms because you will spend most of the time exploring Vienna. I would not hesitate to stay at the Graben Hotel again Read moreGenuine Expedia guest review
"good location, good price"
Hotel is located very centrally, it has easy accessibility within Vienna. Hotel stuff was friendly and helpful. Breakfast was good. Price was good regarding hotel quality.Genuine Hotels.com guest review
This hotel was wonderful. It is very central being close to a lot of the museums, restaurants and those fantastic shops and the hotel staff were friendly and very helpful. The room was spacious and well appointed. The breakfasts offered lots of choices and the staff could not have been more friendly. It represented great value for money and I would […] certainly recommend this hotel to anyone wishing to spend time in beautiful Vienna Read moreGenuine Expedia guest review
"Good all round hotel in great location"
All the hotel staff were very friendly and helpful and especially kind to Mum who was born in. Vienna. The breakfast offered the usual variety of cereals, fruit, cold meats & cheeses, fresh rolls, pastries and fruit juices and the waitresses were very attentive in providing beverages etc. We can recommend the hotel restaurant; we were a party of 6 […] and all enjoyed different meals and the desserts were excellent! The meal concluded with a complementary Limoncello. Also the pub across the road from the hotel serves great traditional food. Our room on 6th floor was a bit small but adequate. The hotel location is perfect; very central and close ro the underground. A tip - we bought a 72hour ticket for 14 euros which can be used on the underground, trams and buses - great value. Read moreGenuine Expedia guest review
"Terrifc Hotel for Central Vienna"
This hotel is superb in every way. Three minutes walk from Stephenzplatz, the centre of Vienna. Absolutely spotless. Staff very friendly and helpful. Terrific breakfast buffet. One of our party had difficult dietary requirements and the kitchen staff went to unbelievable lengths to ensure that she was happy.Genuine Expedia guest review
Vienna is very good, location of the hotel is excellent right in the centre and surrounding attractions. The room was a little on the small side but the service was excellent and good breakfast. Would stay here againGenuine Hotels.com guest review
"Great location, friendly staff"
The hotel is located just off the main square and yet is very quiet. The room was perfectly adequate although without a view and breakfast was excellent. The staff were really friendly and helpful.Genuine Expedia guest review
"Would stay here again"
Graben Hotel appears small and unimpressive outside, inside is modest as well. Fantastic location, many restaurants nearby, good Italian one part of hotel. Nice room, good and courteous service, it is typical of what a good small hotel should be.Genuine Hotels.com guest review
"Great location and comfortable! Minus the stench."
Location, location, location! The Graben Hotel is extremely well located and walking distance from almost all tourist attractions. For the ones that are not in walking distance, public transport (tram) is also very close or you can opt for a hop on hop off bus, which will take you to the areas that are slightly more remote. The staff is friendly, however, […] not extremely knowledgeable about the city. The only disappointment with the hotel was the funky stench in the corridors. Luckily, it didn't spread to the rooms, but it smelled moldy. There were also renovations during my stay so I was woken up at 7am by noise. Furthermore, they didn't have internet available in the rooms, so if you wanted to go online, you had to be in the lobby. Read moreGenuine Expedia guest review
"Good central location"
Although some building renovation was taking place disruption for guests was at an absolute minimum. Very quiet overnight and a very substantial buffet breakfast available 7 - 10am with lovely friendly service. The position of the hotel in central Vienna was ideal and suited our needs very well. I would certainly recommend the Hotel Graben.Genuine Expedia guest review
A gem. Excellent location near St Stephen's Cathedral and 2 minute walk to metro station. Ideal base for exploring the major sights. Staff very welcoming.Genuine Expedia guest review
"Lovely hotel for all: tourists, families, business"
Excellent location right in the centre of Vienna, just 2 minutes from the underground station. Our newly refurbished room was on the 7th floor under the eaves with lovely views over the old rooftops of the city. Our hearts sank when we discovered that the place was full of workmen carrying out further refurbishment, but the soundproofing was so good […] that the noise didn't reach us at all. All the staff without exception were very friendly and helpful--waiters, porters, receptionists. Breakfast was good and plentiful, and the breakfast room doubled up as a daytime trattoria open to the public--a useful place to escape to when you felt the need for a change from the remorseless heaviness of Viennese cuisine. One possible negative: there appeared to be only one small lift. This wasn't a problem for us in February, when few people were staying, but it might be so when the hotel is full (unless there is, indeed, another lift elsewhere in the building). We considered we had an excellent deal here and thoroughly enjoyed our stay. Read moreGenuine Expedia guest review
Convenient, with helpful staff; the attached Italian restaurant very convenient for late arrivalsGenuine Expedia guest review
"convenient location but service drawbacks"
My mother and I spent 11 days in this hotel. Our room was quite small and so was the TV set.. They have free Wi-Fi, but the password is changed very often (3-4 times a week) and at different times of the day - so you have to go to the reception desk and ask them for the password. Besides that, one day we got into our room and discovered a note on the […] bathroom door that stated that we mustn't use the bathroom from 10 a.m. till 5 p.m. They told us to use the toilet on the ground floor, and we lived on the 7th - so it was quite a long way! As if this were not enough, the next day the bathroom door was actually locked: we couldn't not only use the bathroom, but even get there! Apart from that, the staff were quite friendly, our room was cleaned regularly, and almost every day there was a small chocolate bar on our pillows. The location of Graben hotel is wonderful: all the important sites are very close (about 5-10 minutes walk) and there is an underground station almost next to the hotel! Read moreGenuine Hotels.com guest review
"Great Location, Great Hotel"
The hotel is located in the most desired place - right next to St. Stephan cathedral. We didn't have to use the public trasportation not even once, all the sites were within walking distance of minutes. Breakfast was tasty with lots of choises and variaty. The rooms are huge with lots of space to strore your personal belongings. I would recommend it […] to every one. Read moreGenuine Hotels.com guest review
Perfect! The location was terrific, the hotel had a wonderful old world feel and look without being at all stuffy. All the staff were very helpful and friendly. Breakfast had everything you would want. Really comfy bed. And they gave me a birthday cake! Can't wait to go back.Genuine Expedia guest review
"Middle of the city centre. Good service."
The hotel is in a fantastic location and I think you would normally expect to pay a lot more for a hotel in this location. Also, the breakfast was included in the price. Breakfast is buffet style and the choice of food may not be the greatest but it was very nice and there was plenty of it. I also recommend people to try the hotel’s own restaurant for […] the dinner. We had our third night dinner there and the food was so good that we went back there for our last night as well. My husband commented the lamb was the best he'd had and 1½ inch thick fillet steak was also beautifully cooked. All staff were polite and friendly and our room was very clean. You can use a safety box in the room for free. For the price we paid in this location, I would recommend this hotel to anyone who comes to Vienna. Read moreGenuine Hotels.com guest review
Difficult to get to if you are driving. Great location..literally 20 steps from the main square. Simple place but nice.Genuine Expedia guest review
"Location location location"
Only round the corner from the cathedral. The hotel is not new but in excellent condition and everything worked, room very clean. Minor niggles: wifi (though free, hooray) didn't reach into room, room smallish (don't bang head while sitting on loo!), some noise from street with window open. Staff: particularly helpful and friendly. Would recommend both […] the restaurant in-hotel (Italian) and the typically Viennese 'Reinthalers Beisl' pub opposite. Seemed good value for such a central location (booked as package from Expedia) Read moreGenuine Expedia guest review
"Great hotel for anyone"
Excellent central city local on Graben and Stephen Platz. Also under ground station just around the corner. Although it's in a central shopping centre it was quiet at night, no passing traffic. Room was nicely furnished with shower room (i used a single room). Hotel staff were friendly and helpful, with directions, train times etc Breakfast offered […] lots of options, cereals, fruit, cold meats and cheeses and hot option. Evening dining is available in the hotel restaurant and looked good quality I would definately recommend this hotel and stay again Read moreGenuine Expedia guest review
"A central Vienese hotel"
A fairly nice hotel in the centre of Vienna within easy reach of shops and sights. A wonderful breakfast is served each morning. The hotel needs updating in terms of decoration. Tea and coffee facilities in the room would be a bonus. Friendly and helpful staff are on hand to assist visitors.Genuine Expedia guest review
"A good hotel inVienna"
A really nice comfortable hotel right in the centre of Vienna. Everything you might want to visit is within walking distance and there are a good selection of bars and restarants nearby. The staff are friendly and helpful and the restarant attached to the hotel serves good food. Altogether a really good hotel.Genuine Expedia guest review
"Great location, small room"
The room was just the size of the bed, with less than a meter from each side of it to the walls. That means you don't have much space. Upper floors are airconditioned - make sure you ask for an upper floor room when you book a room. Breakfast is pretty good. Location is ideal - when you're out of the lobby you're in the city center.Genuine Hotels.com guest review
"Perfect spot for a trip to Vienna"
Perfect location right in the centre, less than a couple of hundred yards from a metro station. Loads to see and do nearby, a few yards from the buzziest area. Comfortable rooms, no annoying noise from outside (we didn't face onto the street). Superb buffet breakfast means you can fill up and not need to eat until evening if you have just a little snack […] at tea-time so the money you save on lunches means it's worth paying a bit extra on the hotel. Very helpful staff. Good value. Check whether your room has air-con if visiting at the hottest time of year; ours did, but not all do. Read moreGenuine Expedia guest review
"Great hotel right in the centre of Vienna."
A lovely small hotel with very pleasant, friendly staff. Good selection of food at breakfast and tasty meals served in the restaurant in the evening.Genuine Expedia guest review
"Hotel Graben right in thecentre"
Very good hotel staff. In an inside room, no sunlight and over the kitchen and bins. Bin collection every day so noisy from 7.00 am. Over-enthusiastic vacuuming at 8.00 am., good for getting you out to see the sights and go shopping. Excellent location, never had to get transport. Needs a new carpet in the breakfast/restaurant.Genuine Hotels.com guest review
Fantastic location. Just minutes from shops and a multiude of eateries. Mot of the main tourist attractions are only minute away on foot. travel from the airport is a train ride and two stops on the U3 underground line. More 3 and half star than 4. Breakast was plentiful.Genuine Expedia guest review
"great location but tired, shabby hotel"
It is inexplicable why this hotel has 4 stars! There is nothing inherently wrong, but I stayed at hotels like this in Vienna 30 years ago, when they weren't so expensive. The problem is that the hotel has not been updated since then, other than to add air conditioning. I would recommend that you go just across the Ringstrasse and stay in hotels that […] really ARE 4 stars for the same price! Read moreGenuine Hotels.com guest review
"Good for being close to the centre"
Overall, we were pleased with our choice. The location was great - so close to the centre. The rooms were nice and clean. However, a couple of negatives. The wait staff in the breakfast room were pretty rude at times, although this was in complete contrast to the reception staff who were really friendly, polite and helpful. Also, we had some trouble […] with the temperature in our room. The heating wasn't on but the room was boiling hot!! We had to have the windows wide open throughout the night as the airconditioining unit, although working, just didn't cut it. So this led to some uncomfortable nights. But location is everything and it was perfect for that, and the breakfast was lovely. Read moreGenuine Expedia guest review
"Th Graben Hotel perfectly situated for sightseeing"
We were on a very short visit to Vienna (2 nights) and wanted to see as much as possible. The Hotel Graben was perfectly situated in the centre, among all the shops, a short stroll to St. Stephens cathedral and Mozarthaus, and the underground. The hotel staff were very helpful and friendly, the room although quite small was perfect for the 2 of us and […] it was spotlessly clean, warm and cosy. The breakfast was plentiful and very tasty, served in the restaurant which doubles as an Italian restaurant at night. We ate there 1 night and it was lovely too. If we get the chance to return we would definitely stay here again. Read moreGenuine Hotels.com guest review
We arrived late on Monday evening and the room was too small for us 'you couldn't swing a cat' but next morning we asked to be moved and were given an excellent room separate toilet and bathroom. There was no trouble over the change over and the staff were most obliging and helpful at all times. The situation is excellent for a city break. About 20 […] yards from the GRABEN and about 50 yards from St Stephens platz. The coffee house across the road was busy but excellent coffee and strudel. We slept with the window open all night and for a city the noise was very acceptable. Obviously with the windows closed you couldn't hear a thing. we have been to this hotel many years ago and we would return again. it did not let us down. Read moreGenuine Expedia guest review
"Graben Hotel- excellent location"
My daughter and I had a fabulous three nights here. The breakfasts filled us up for most of the day ahead and we were very comfortable here. The staff were helpful and friendly and the location is terrific for a short break, allowing you to see a great deal on foot within minutes of the hotel door. We'd go back.Genuine Hotels.com guest review
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