The one room smelled strongly of urine as soon as we opened the door and the other room had a pin/screw that came out and had to be reinserted before we could open the door. A kindle was lost and were told it had not be found as far as they knew and to check in at the end of the day or tomorrow but we are from out of state.Genuine Expedia guest review
We had a wonderful stay. My son graduated from Boot Camp and it was a very convenient location and lots to do nearby.Genuine Expedia guest review
"If You're Looking for a Cheap Stay..."
The price was great for being a hotel so close to 6 Flags, but that's about the only good thing I enjoyed from my stay. As you walk in, the hotel lobby looks very nice...but as you turn the corner to walk down the hallway...the rest of the hotel doesn't look as nice. In our room, there were stains on a towel and on one of the bed's sheets. Though our […] room wasn't directly near the pool area, we could hear everything from that to our neighbors through the thin walls. The building is old and understandable for how the room looked, but it just didn't feel clean one bit. I was almost glad that no one asked how my stay was when we checked out. Read moreGenuine Expedia guest review
The hotel lobby was the most updated portion of the hotel otherwise the rooms were a 2 star rating the bed was comfortable the food was not good I recieved a burnt baked potatoe the customer service staff was not all totally professional If I was traveling to the area again I would pick a better hotel!Genuine Expedia guest review
"You get what you pay for...not much."
. Free in room Wi-Fi was advertised, but there was none in the room which was on the 2nd floor. I was told to call technical support, which I suspect was not actually technical support. I was told there was an outage and they had classified my call as a level 3 critical and a technician would be out to fix it. This was at 5:30pm and the problem was […] still not addressed by morning. Funny, the lobby and cafe had wi-fi as I noticed when having breakfast. Aside from that, the hotel was noisy as teenagers were running up and down the hallway most of the night. Read moreGenuine Expedia guest review
Entrance door to the outside would not shut all the way -- security was horrible. Loud commotion in the room below all night.Genuine Hotels.com guest review
Rooms were not very clean. Nit what I expected. Neighborhood was scary. I didnt want to go outside by myself. Location was good, close to area attractions.Genuine Hotels.com guest review
Air conditioning in restaurant and bar area was not functioning-EXTREMELY HOT while eating dinner and watching Naval graduation on screen in bar area.Genuine Hotels.com guest review
Service was kinda slow checking in . Hot tub was not working at the time. Overall I give it a 6 out of 10Genuine Hotels.com guest review
This hotel is run down & dirty. They only remodeled this lobby for pictures only. The rest of the hotel hasn't been touched in years.Genuine Hotels.com guest review
"Very Poor and not accommodating for the stay."
Conditions were very poor for the entire stay at this hotel. Was choosing as close to the Navy Base and accommodations were supposed to be good for this hotel. Would not recommend this hotel to anyone.Genuine Expedia guest review
"New & nice bar/restaurant"
The rooms were tiny, the beds only a double size. Hallways, carpeting, and exterior of the building we were in look pretty crappy. Cobwebs between wall and ceiling and earwigs coming out of ceiling vent in our room. Not impressed, but it was the cheapest in the area, so I shouldn't complain too much. The bar and restaurant were very nice and staff was […] courteous. Read moreGenuine Expedia guest review
I found the front desk staff very friendly and helpful. The hallways had a bad smell about them and the bathrooms had no ventilation. Over all the room was clean, pool looked great and we had a nice stay.Genuine Hotels.com guest review
"Perfect distance from six flags"
I stayed recently for one night with my family. The room had a musky smell when we first arrived and the hot tub looked questionable. But, it was a perfect fit for my family has a quick one night stay just away from home. Really liked the multiple entrance points with plenty of parking although they are understaffed, the staff we ran into were nice […] and friendly. Breakfast was pretty decent for what you would expect. We plan on staying again soon, can't beat the price! Read moreGenuine Expedia guest review
First room key didn't open door, trip to desk and back, room not made up. Second room long walk from first room and the car. It was adequate. Location around was pretty run down.Genuine Expedia guest review
Pleasant staff all around. The building could use some updatingGenuine Expedia guest review
Just okay. Not up to par as other Ramada's. Courteous and friendly staff.Genuine Expedia guest review
The hotel smelled funky right at the front desk. The hallways smelled worse, like cigarette smoke. Our room smelled like mold and puke and stale smoke. We went to the desk to complain and she handed us a can of spray air freshener. It was no coincidence that the spray was right there. Then we went to the pool which was open, but the hot tub and sauna […] were out of order. Also, the pool towel rack was empty. Then we went back to the room and along the way had to walk thru a smoke filled hallway, due to the people in it that were smoking. This hotel was an absolute dump. I would never stay there again and would never recommend it to anyone. After talking with other people staying there, we were not alone in our poor experience. I'm not sure how this hotel could have been rated 3 stars when I looked at the reviews before booking it. Read moreGenuine Hotels.com guest review
"Good room for the price."
I think the price of the room was excellent for that area. The free breakfast was a plus!! And the rooms were fine, not fancy, but very comfortable and clean. Six Flaggs was minutes away!!!!Genuine Hotels.com guest review
Hotel is clearly in a state of transition as there are some parts that have been renovated, but much of the rest of the place needs a serious update. Hallways are dingy and often smelly. Rooms are clean (and I would emphasize this - the folks doing the rooms were very good), but small details need work, such as floppy loose toilet seat covers. Free […] breakfast is nice, but it would be good if plates and silverware were cleaned with a bit more care. Pool was nice and warm, but not nearly as clean as I'd like. Trash was prevalent outside on hotel grounds. Seems like cleanliness was something the management at this hotel is struggling with. Maybe not enough staff on hand at a given moment? Read moreGenuine Hotels.com guest review
peaple works in this hotel are very good.Genuine Hotels.com guest review
"Spend the extra $20 and go somewhere nicer."
The lobby was very nice! Upon arrival I discovered I had clicked the wrong check in date (chose Thursday night instead of Wednesday night), but the front dear girl was very pleasant and fixed it without any issues. On top of that we arrived around noon but the room was ready so they let us in early. It was a great start! The main area of the room seemed […] alright, the beds were comfy, and the curtains had good light blockage, however, the bathroom was not good. The ceiling was gross with a bunch of old appliances such i.e. a nasty heat lamp that had been left there during the last renovation. Along with this the place just felt dirty. The pool area sported several burnt out lights and am utterly disgusting hot tub with mysterious floating material. We watched as a guest in the pool blew her nose into the last remaining towel in the area. Also, the sauna was long ago out of order. In the morning I discovered a small creepy looking bug in the blankets with us. On a positive note the complimentary breakfast was delicious, though the only eggs they had were hard boiled. Everything else was very good. Also, when we called the front desk late the night before for more towels the man was very polite and helpful and had them brought to us faster than jimmy johns could have. Overall, the best part was the staff. The worst was the lack of cleanliness and the rudeness and appalling behavior of many of the other guests. Read moreGenuine Expedia guest review
"would not gp there again."
They could not find our reservation. And then they tried to give us a toom that was below the rate we paid for. The sauna and hot tub were broken. The resturant was also very slow. The food was terrible. I would stay away from this hotel if you are in the area.Genuine Hotels.com guest review
Dirty and gross will NEVER stay again. Very disappointed!Genuine Hotels.com guest review
"Good for the price"
We flew in to Milwaukee and hotel is halfway to chicago good value for price. Surrounding area ok. Takes about one hour to downtown Rooms are kind of outdated. Hotel part ok. Free continental breakfast was good. Price was good for 75 dollars If I stayed more than one night would have hot hotel closer to cityGenuine Hotels.com guest review
We had a great time while here room was clean and beds comfortable. Hotel could use some TLC but was decent for the price. Breakfast was good.Genuine Hotels.com guest review
"It was ok"
Over all it was a good stay the breakfast needs some work other then waffles sometimg hot like biscuits in gravy or something. Room was nice it did have a Oder at first but it was clean .Genuine Hotels.com guest review
Horrible service. Dirty. Will never go back, they gave our rooms away and then downgraded us. Male manager was extremely rude.Genuine Hotels.com guest review
"An OK hotel for the price -- Close to Great Lakes"
The hotel was inexpensive and was close to Great Lakes naval Station. It was worth the price and therefore I would recommend it to someone going to Great Lakes to see your kid graduate. It is not an especially classy hotel and needs a make-over more urgently than Kristie Alley. The only real complaint is that the internet service speed was unacceptably […] glacial and drove me nuts Read moreGenuine Hotels.com guest review
"1 star accommodations ."
Very potpourri smelling which is definitely a sign. Toilet didn't flush,bathtub didn't drain, mold on the bathroom ceiling. Hotel is on a very busy street. Very noisy.Genuine Expedia guest review
"DID NOT feel SAFE"
One of my 3 rms had a faulty door lock. After 3 hrs of trying to repair they gave us a different rm/ key. Went to new rm and found another travelers belongs, went back to desk , got another key/rm. this one belonged to another member of my party! Finally got an empty rm after almost 5 hours! I asked the manager about some compensation on check out and […] he said he'd take care of it in the AM. Later he told my sister all he could do was free drinks in the bar because we booked with Expedia.when the kids went to lobby for soft drinks the front desk didn't charge them. Still the cost of 1/2 a dozen soft drinks doesn't add up to much when you miss out on half a n evening with your family because maintenance is in your room then having to take your purse, camera, etc with you even to the pool for fear that the desk will give access to your room ( considering they just gave us access to 2 rooms occupied by other guests. Who I'm sure thought their rooms were safe!) upon check-out I asked for the manager and eas told one was not working that shift! RAMADA was once a trusted chain but now I would never stay again! Didn't feel safe after gaining access into occupied rooms! ALSO there was 1 towel in rooms reserved for 4 guests and the pool had none. Went to the front desk for towels for pool and they brought 8. There were 20 swimmers! They said they were out of towels! Read moreGenuine Expedia guest review
Coming from across the country and not knowing what to expect, I was very happy with the room, service and location. I had read some of the previous comments, some nice and some not so nice, so I didn't know what to expect. The room was clean. The service was great, the staff was very nice and extremely helpful. I would stay there again!Genuine Hotels.com guest review
"Navy Graduation 2014"
My family & I came down for our son Navy graduation. The staff was very friendly & helpful. The rooms was comfortable. We only experience one issue, nothing bad. A/C wasn't cold but other than that, we enjoyed our stay. From: The Martin family. Baton Rouge, LaGenuine Expedia guest review
"How I picked this Hotel"
My son was graduating Boot Camp at Naval Station Grest Lakes so I picked the Ramada as being close to the main gate. We have Ramsda Inn's in our home town and they all are nice and above average. I was shocked to see the Hotel, our room and smell of our room.. All very poor. People are employed by this Hotel and I found them all be be great and very […] helpful. I can't hold the facility against them. If you are looking for a nice hotel , look outside Waukegan and travel a little farther to the ceremony. Nice staff, horrible hotel. Read moreGenuine Expedia guest review
The hotel overall was okay,but when I checked in my room, double bed,each bed had 1 pillow. I called the front desk over and over from the room phone and there was no answer. I had to call from my cell phone twice before anyone picked up. Then they proceeded to tell me the hotel was out of pillows..... Why there isn't exactly two pillows for every bed […] is beyond me but that little issue was somewhat disappointing. Other than that it was pretty clean. The central location and the convenience of it was great! Read moreGenuine Hotels.com guest review
"not a three star"
Room was smells funky. We all started sneezing as soon as we enter the room and I started to have hives from dust.Genuine Hotels.com guest review
This place is not 3 stars, it should be rated 1 or 2 max.Genuine Expedia guest review
"Will not return to this hotel."
If you don't care about sleeping, this is the place for you! The walls are so thin, I thought the people out in the hallway were in our room having their conversation. We had dirty pillow cases on our bed and there was a big hole in the wall under the sink in our bathroom. On the plus side...the staff were extremely helpful and always has a smile for […] us. We did appreciate the nice shower head in the bath also. Read moreGenuine Hotels.com guest review
"Affordable for Navy visits. Older."
The indoor pool was clean and fun.Genuine Hotels.com guest review
The staff was very friendly and helpful. The room was clean, the beds comfortable. The breakfast decent. Overall a very pleasant stay.Genuine Hotels.com guest review
"Dingy on the outside and in the room."
Booked through expedia instead of on-site. If I saw the place first I would not have rented. Outside was not clean or manicured. Inside we found hairs on the sheets and stains on the pillows and sheets. Needless to say we didn't stay there. Also while checking in there was another guest switching rooms because of some type of room issue. This gave me […] an uneasy feeling right off the bat. Read moreGenuine Expedia guest review
This hotel needs so many updates. Lots of repairs to be done. Screens on windows in our room were bent and falling off windows. The "locked" door in the back of hotel by the parking lot (you're only supposed to be able to open it with a guest key) would not even fully close in its frame. Stairs were in serious need of vacuuming. I have to say that the […] staff was really helpful and responsive to our needs, though. Expedia automatically put us in a SMOKING room (I assumed the default would be Nonsmoking). The staff at Ramada upgraded us to a nicer room, a suite, that was Nonsmoking. This gave us ONE KING bed instead of TWO DOUBLES. So, they immediately got a rollaway to our room. We hadn't even made it up to our room to bring our bags before they were there putting the rollaway in the room. Read moreGenuine Expedia guest review
Front desk area was only updated part which makes you think what a nice room you will have for the night. Thank again! The room was outdated and smelled! Bed weren't comfortable. The hallways were dirty. Breakfast was the only good part. Won't stay again!Genuine Hotels.com guest review
Was a typical Ramada... served it's purpose, but would not go back. Felt the need to check all bedding and floors. Asked for extra pillow was told that they were out. Hallways had smell... decent continental breakfast.Genuine Hotels.com guest review
The staff was amazing. I'll definitely go back next time I'm in town. Breakfast was decent. No waiting in lines.Genuine Expedia guest review
"It's a dump!!!"
The hotel lobby looks nice & modern. After check in we were directed to a different part of the hotel which is run down & smells. Our room hadn't been cleaned...towels on the floor, bed unmade. Back to the front desk where we were given a other room. This one hadn't been cleaned either. For our 3rd room we were then "upgraded" to a nicer part of the […] hotel but the carpet was disgusting, looked like it hadn't been cleaned in years. The free breakfast isn't worth it. Don't waste your money, stay somewhere else!!!! Read moreGenuine Expedia guest review
The room had a definite musty smell to it. Got worse when air conditioner was on. The bathroom door had lots of areas where paint had chipped off and tub has areas of mold. Would not ever go back to this hotel!Genuine Hotels.com guest review
"Nice that it was close to Six Flags."
Very good continental breakfast each morning and lots of seating. Room was very spacious and nice.Genuine Expedia guest review
"Gross smelly hotel with rude employees"
We had got atleast5 different rooms because each room smelt like mildew and some rooms to the point you wanted to throw up. We told the front desk several times about each rooms and they laughed and just gave us a new one and say hopefully this one is better Finally they have us another room key and it ended up being someone else room... Good thing […] it was only my son in laws room but we were all mad. My son n law was mad because that means it could have happened to anyone. And the front desk people just smiled and kinda laughed . They were all so rude to us And it was just a bad hotel ! Read moreGenuine Expedia guest review
"Not comfortable for more than one night."
I only had bath towels the first. My 2nd & 3rd night I had to dry with hand towels. Any facility with rooms, a fitness center & a pool should never run out of towels. Online the rooms look much nicer than in person.Genuine Expedia guest review
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