Malone Lodge Hotel & Apartments - Belfast

I had an apartment along the street, the free parking was free street parking, first come first serve, but it was OK. The most important feature for me was walking distance to Queens University campus. It was a fully fledged apartment with all mod cons including dishwasher, and washing machine. I spent whole days in my congress so could not fully benefit, […] but if you stay for four days it is anyway nice to have a roomy apartment rather than a claustrophobic room. I first came all mess from a long hike along North shore (Giant's Causeway) so I appreciated that I had enough space in the large bath room to wash and dry my hiking gear. The large living and dining room with kitchen was exposed to the street and the bedroom was behind, through a corridor along the large bathroom, so ideal set up and the reason to give the full 5 overall.. Read more

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Genuine Hotels.com guest review

Service in the restaurants and bar was awful: slow, discourteous, inattentive. I literally had to get out of my seat in the restaurant to go find someone to help me, while the staff routinely walked by ignoring me. The elevator was out of service and there was no one to assist with carrying bags up to the third floor. At check out, the front counter […] wasn't staffed. I had to go into the restaurant to find a waiter to assist - it turns out he was also the night desk clerk. There are plenty of hotels in Belfast...next time I'll try another hotel. Read more

Genuine Expedia guest review

The.stAff was outstanding. Close to queens college. Rooms were very comfortable. I would stay again.

Genuine Hotels.com guest review

Ok hotel. I suggest Internet should be free, really dissapointing to pay more expensive prices than almost any other place to stay in Belfast and you don't get internet for free (moreover, the rates to get connection are relatively expensive, if i remember well 10 GBP/day). Could add some adaptors to plug non-UK electronic devices in the room or to […] have some in reception at least (the staff wasn't so accurate either suggesting a place to buy). A bit noisy, since there is an outdoor corridor sorrounding (some) rooms, where the staff pass through at any time, specially in the morning. Other than that Malone lodge hotel was fine. Read more

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Genuine Hotels.com guest review

Our second time to stay in the hotel this time we stayed in the apartment across the street it was top class cant rate it any higher ideal situation for the city we loved it

Genuine Hotels.com guest review

Great hotel and good facilities, particularly the parking. Their executive rooms are across the street from the hotel in another block and this was nice as it was away from the main hotel. It was however a busy road with parked cars either side so need to be careful when crossing. Evening meal in the restaurant was nice and breakfast was good value […] if you're considering the B&B option here. Service was also good, although upon check in we were met by someone who was clearly new in the job and either didn't understand us or wasn't familiar with the check in process - we were then helped by another colleague. Read more

Genuine Hotels.com guest review

Excellent Rooms, Best I have stayed in!

Genuine Hotels.com guest review

The only thing negitive I have to say is that when we ordered rooms service we had to send the waiter away twice to get the correct order but he was very apologetic and was no time til he was back! I would def stay here again it's a beautiful hotel!

Genuine Hotels.com guest review

Couldn't fault this hotel in any way, perfect location for me as close to friends. Beautiful decor, lovely rooms. Staff very friendly & helpful. Will definitely be back!

Genuine Hotels.com guest review

The hotel is currently undergoing major renovation and the reception desk is literally a building site with a school type desk at the minute however don't let that put you off staying. We book a one bed apartment which was located across the road from the main hotel itself. The receptionist was very nice as was the guy who showed us direct to our room. […] The room itself was excellent. It consisted of a main bed with ensuite, small living area with attached fully functioning kitchen. It was spotless, quiet and we were left a selection of cereals, bread, milk, butter and juice from breakfast. An excellent touch considering we paid for a room only. There was also a large tv in both the living area and bedroom as well as the free on street parking outside. Taxi to the odyssey arena was only £5 too. Highly recommended hotel, I won't be staying anywhere else when I go to Belfast. Just hope the prices don't increase too much when renovation complete.... Read more

Genuine Hotels.com guest review

I booked at the last minute and the rate was very good. The apartment was a good size and the staff were excellent. I made a mistake in my booking and, despite it being after the cancellation cut off, the hotel moved the booking to the date I had intended at no extra charge. I will stay here again.

Genuine Hotels.com guest review

I've stayed in the Malone's apartments many times before. They are very excellent, if a little on the warm side. This time I stayed in a one bed apartment. As ever it was spotlessly clean and modern. The usual nice touches of bread, milk, juice and butter were ready on arrival. There was a TV in the kitchen/diner and the bedroom. The later had a large […] comfortable double bed and an on suite over sized shower room. I'd stay here all the time if they didn't get booked up so quickly. BUT please be aware for the next few weeks the main reception, bar and dining area are going through a massive refurbishment. It'll look great when it is finished but for now the reception is via a small 'side' entrance. The staff were great despite the massive disruption they were having to endure. All the hotel rooms (as opposed to the numerous apartments) are currently off sale. The apartments are located separately so it really makes no difference to tour stay and you certainly can't here any noise. So, for now (I'm typing this on 1st Feb 2013), don't expect any common facilities, but look forward to the even better Malone later this month or in March 2013. Next time I'm sure all my ratings will be 'Very satisfied'. Read more

Genuine Hotels.com guest review

I love the Malone Lodge. I eat their regularly and highly recommend the food. Have stayed in both the hotel and apartments and both accommodation are great and comfortable. The best thing about the Malone Lodge has to be the staff. They will go the extra mile for you and I cannot fault them in any way. Highly recommend the Malone Lodge if visiting Belfast […] or if from Belfast then a night away. Read more

Genuine Hotels.com guest review

We booked an apartment for a famiy wedding!! it was a last minute decision!! It was absolutely superb would definately recomend them!! most enjoyable stay xx

Genuine Expedia guest review

Hotel was not as good as we expected. We ordered breakfast room service but it did not arrive. they never took order off the door night before. When we got breakfast was like it was thrown together. Room was comfortable and lots of room.for luggage. But overall our stay, it was only ok.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Lovely clean hotel. Large bedrooms, nice professional staff. The hop on hop off bus stops here which is handy. The only downside is that you would have to use a bus/taxi if you wanted to go in to the city centre. However it is a very short journey -approx ten minutes. The hotel is near the university so there are plenty of ammenitys nearby.

Genuine Hotels.com guest review

My partner and I wanted a relaxed weekend away as I'm a few months pregnant. We booked an executive room. We knew we would be spending more time in the room as I am extremely fatigued. When we arrived the room wasn't fully ready so we left out bags and went for a bite in a nearby cafe. We returned about 430. I was really looking forward to a relaxing […] bath that evening. By 7 pm the room was cold even though the radiators were turned on. I rang reception and they told me they would get the manager to adjust the timing on the computer. By 745 the heat was still not on and there was no hot water aside from the electric shower. I rang reception. The manager told me a plumber was on his way to fix it and we were offered complimentary drinks. We had a meal reservation for9 and stopped by reception to ensure the problem would be resolved. I explained I was pregnant and did not want to be in a cold room. We returned by 1030. The room was warmer and the radiatora were cooking down. I had a bath , there were slippers provided but no dressing gowns as stated in the room description. The following morning the room was cold. We made a cup of tea but there was no milk. The decor was lovely but the visit was disappointing. I explained this at check out. Staff were pleasant but I don't think they took my disappointment seriously. I wouldn't recommend it as a four star. Read more

Genuine Hotels.com guest review

We stayed in one of the apartments across the street from the actual hotel and everything was perfect expect the rooms were just too hot. The radiators were turned off but we had to keep all the windows open just to try and stay cool. Other than the this, our stay was excellent and we will return.

Genuine Hotels.com guest review

We stayed in one of the hotels apartments and it was very spacious and comfortable. We had our 11 month baby with us and the hotel were happy to supply a high chair and proper cot sheets and blankets. The only downside was it was very hot in the bedroom, but when the window was opened it was noisy.

Genuine Expedia guest review

We just got back from a 3 night stay at the Malone apartments. We were on a 3 day break to Belfast with our 6 year old son and decided to book the apartment instead of the hotel room as this would be more comfortable for us in terms of making breakfast in the morning etc. The apartment was lovely. Huge lounge with fully equipped kitchen including washer […] dryer, dish washer, microwave, fridge freezer, cooker cutlery and utensils. They even provided washing up liquid, dishwashing tablets and washing powder. Upon arrival we found the kitchen stocked with milk, bread, butter, jam, cereals, tea, coffee and sugar. It felt like a home away from home. The beds were very comfortable and the staff were very friendly. I can’t really fault the apartment as it met all our needs. In terms of rating the hotel, we didn’t have the need to go into it apart from when we checked in and checked out. The apartment we stayed in is 2 doors down from the actual hotel. The only negative is that the website listed a fitness centre, but when we got there, the gym no longer existed and was being used for storage. All in all, the apartment was very comfortable and I would recommend anyone with a family to stay here. In terms of location, we were a mile from the main city centre so it was a perfect location as we had a hire car. Read more

Genuine Expedia guest review

My overall stay was fine - helpful receptionist, clean room and close to town. Problems included getting a call on the day we arrived at 1pm asking would we switch hotels as the hotel was overbooked. We were told the name of the hotel but nothing else and they wanted a decision straight away without any form of compensation. A bit cheeky really. And […] the price of the room for a mid week night was quite and didn't include breakfast. Breakfast rates are very overpriced. Read more

Genuine Hotels.com guest review

The staff were incredibly helpful, receptionist booked all our bus tours and even could book museums. Hotel was in the city quarter near the university, and the local bus tours picked up from the hotel making it very easy for us. Botanical gardens nearby, is worth a visit. Titanic exhibition was fantastic, although we were booked for 5.20pm and had […] to fly round as closed at 7pm. Transport museum was our favourite, great for kids and had a great exhibition on the Titanic, with artefacts from the Titantic itself. All in all a great hotel in a must see city. Read more

Genuine Hotels.com guest review

It met my requirements. Confort & convenience. Room was large and spacious. My only two very small complaints were, (1) the tea making service in the room is not connected to a plug & (2) the light at the wardrobe area was too dim. Otherwise great room & service. Staff exceptionally helpfull.

Genuine Hotels.com guest review

Great hotel and location, modern and spacious room but experieince let down by lack of air conditioning on one of the hottest days. Apparently only the function room has air conditioning. Reception did provide a fan when I asked but it made very little effect.

Genuine Hotels.com guest review

Excellent Service from start to finish. Very impressed with room.

Genuine Expedia guest review

we had went for my partner 50th birthday. we wer very unhappy with the service of the hotel, the food was of very poor standard, we couldnt even enjoy a drink in the bar as a wedding party took over it, we ended up in our room at 9 o clock. then we couldnt even get the sleep with carry on and shouting under our room window, we ended tryin to ring down […] to complain and could not get a answer so we just ended up packing our bags and leaving the hotel around 3 in the middle of the night and going home, the whole thing was bad, my partner's 50th was wreaked and im so cross about that, when u pay to stay you expect to be treated as good as the other customers Read more

Genuine Hotels.com guest review

Within walking distance of pretty much everything you need. 10-15 minutes into Belfast city.

Genuine Hotels.com guest review

As they were doing renovations at hotel we were given a one bedroom apartment across the road. It was in a good location about 2 kilometeres from centre of Belfast. We were able to park car in street. Hop/On/Off bus travels down street so you could get into city that way as well as a longish but reasonable walk.

Genuine Expedia guest review

We were upgraded from rooms to suites which were tastefully decorated and very clean & comfortable. I was disappointed not to be advised that the carpark was closed for renovations. The bathroom ceiling had been repaired/patched, but not painted - a small point but lowered the overall standard. Sometimes difficult to get service if drinking/dining in […] the lobby. Read more

Genuine Hotels.com guest review

Reception staff were extremely helpful

Genuine Hotels.com guest review

Superb suite for the money, however while the bathroom/showere room was beautiful the carpets in the hall dining area and bedroom were grubby. (Slippers were supplied!) I did tell the staff when leaving and they said that management would follow up on my comment. Also a remote control for one of the TVs was missing.

Genuine Hotels.com guest review

Staff very accommodating and helpful, attentive to needs; keen to arrange trips, taxis etc. Hotel is under some renovation but this did not detract from a very enjoyable stay. Close to centre of Belfast, 20 minutes walking or short bus ride. Closer to university and botanic gardens. Plenty of food choices nearby.

Genuine Hotels.com guest review

We very much enjoyed our stay. Our room was spacious, comfortable and exceptionally clean. There are major renovation works going on in the car park (hence the 4 for this aspect) but this did not disturb us in any way. Although the restaurant was closed on Sunday night we had a very good meal in the bar. The quality of service from every staff member […] we met was remarkable and will be the benchmark for all future hotel stays. Read more

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Genuine Hotels.com guest review

room very warm no air condition

Genuine Hotels.com guest review

My friend and I stayed in the apartments which are also owned by The Malone Lodge Hotel and I felt they were not up to the same standard of the hotel, although they were comfortable but just felt they could have had a little bit more luxury!!

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Genuine Hotels.com guest review

Building work going on at back of hotel, but vey comfortable none the less.

Genuine Hotels.com guest review

Room was very clean and spacious (very large bathroom). Location is good as you can walk into centre of town in approx 20 minutes. Near restaurants, Botanic gardens, Ulster museum. No air conditioning in breakfast room, lobby or bedrooms - we found it too warm for comfort. Staff very friendly and welcoming. Lunch was lovely and reasonably priced. Breakfast […] was fine (found it a little expensive). All in all a good standard of accommodation. Read more

Genuine Hotels.com guest review

brilliant staff were great food was nice lovely place indeed .

Genuine Hotels.com guest review

unfortunately the car park and gym were both out of action, due to building works. would have been useful to have known about this. The rooms were very hot and no air conditioning.

Genuine Expedia guest review

Quiet hotel in a residential area. We stayed in a newly refurbished executive suite; very tastefully decorated, to a high standard. Reception staff extremely friendly, courteous and always willing to help and advise. Hotel ideal as quiet retreat; unaware of any evening entertainment. Bar and lobby area quite small although not overcrowded at any time. Did […] not have dinner in hotel restaurant so unable to comment on quality of food. Overall, very pleased with hotel as quiet, comfortable and affordable. Would definitely return. Read more

Genuine Expedia guest review

The room was spacious, clean and comfortable. It's out of town, so a short bus ride/long walk into the city, which suited me as it's a quiet area. The staff were friendly and always cheery and willing to help. The only downside was that I had an interior room so no natural light, and there was a bit of noise from the floor above, but not so much it […] really disturbed me. There were a couple of good cafes nearby which served very good food and cheaply, so we saved by going out for our meals. Nice area, near the Botanic Gardens and University, if you want to get out for a walk. Read more

Genuine Hotels.com guest review

Excellent value for money and well placed for the University where our daughter is studying

Genuine Expedia guest review

Good hotel, in a nice area within wlaking distance of town, very friendly staff and I would have no problem booking this hotel again for my next trip to Belfast.

Genuine Hotels.com guest review