All hotels in Vienna, Austria
1 room, 2 adults
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Fleischmarkt 1a, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 472 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    4.1
  • Neighborhood
    4.4
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3.0 / 5Good
"July 2015"
The location was great. It was very quiet. The shower was a problem. The bathroom floor ended up soaked. The room was quite small.
Genuine Hotels.com guest review
3 night romance trip Jul 14, 2015
Gabriela
US
3.0 / 5Good
"Air conditioning"
Air conditioning was horrible
Genuine Hotels.com guest review
3 night romance trip Jul 4, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it!"
Great location. Clean and modern. Friendly staff.
Genuine Hotels.com guest review
1 night romance trip Jun 30, 2015
Timothy
US
3.0 / 5Good
"disinformation"
That is a completely different hotel, other the one you advertise online. The hotel i stayed in is maximum three stars hotel in a good area.
Genuine Hotels.com guest review
2 night romance trip May 13, 2015
elena
US
4.0 / 5Excellent
"Great hotel. Tight room"
Great hotel. Everything you would ask for in terms of location, and restaurants. Wish the room is bigger. Tight room.
Genuine Hotels.com guest review
3 night romance trip May 23, 2015
Su Meng
US
3.0 / 5Good
"Ok room but just...."
We visited during a three day weekend. The hotel is a few blocks from the center of old town. Our room was small with little space to walk around the bed. We were on the first floor and thankfukly the night club across the street was closed although we did hear the pedestrians taling as they walked down the street. Given the cost I expected slippers or robes but we were provided nothing. It was comfortable but just minimal comforts and I would not rate it more than a 3.
Genuine Hotels.com guest review
2 night romance trip May 2, 2015
Diane
US
5.0 / 5Outstanding
Good experience. Nice central hotel and near train station. For a couple is very good.
Genuine Expedia guest review
Other trip Apr 5, 2015
Andres Bernal
US
4.0 / 5Excellent
"Nice Hotel"
The Mercure Wien Zentrum Hotel was a nice hotel. The hotel itself is conveniently situated near public transportation for those who are interested in exploring all of Vienna. The hotel is also walking distance from many of the major city attractions.
Genuine Expedia guest review
Other trip Mar 16, 2015
Ed
US
4.0 / 5Excellent
Very Good location but poor room facilities maybe breakfast included to room rate
Genuine Expedia guest review
Other trip Feb 17, 2015
ilhanc
US
5.0 / 5Outstanding
"Excellent hotel close to the city center."
My only complaint is that the room was a little small, but I was traveling alone so it was not an issue. The hotel was clean, comfortable, conveniently located, and the staff was friendly/helpful.
Genuine Expedia guest review
Other trip Feb 3, 2015
Deborah
US
3.0 / 5Good
I had a room on the first floor and it was very noisy.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"The staff are the best!"
The staff really made a difference, I would come back just to see them. They offer a free walking tour on Saturday morning. I missed it but paid for an individual tour, it was fantastic. The tour guide and I had a wonderful time. The hotel is near the airport bus, and in a great part of town.
Genuine Expedia guest review
Other trip Nov 20, 2014
stephanie
US
4.0 / 5Excellent
"Great stay in Vienna at the Mercur Centrum."
Our stay was extremely pleasant. The location is excellent. The rooms are very well furnished, but are, of course,not very large, but adequate.
Genuine Hotels.com guest review
3 night romance trip Oct 27, 2014
Leslie
US
5.0 / 5Outstanding
"Near the River"
Although this hotel was farther away from the many museums and other sights we had no problem finding our way around. The hotel is very nice and the staff is very helpful.
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, good hotel"
Good service and room for the price. Wonderful location, right in the city. We had a very good stay. We were only 48hrs in Vienna, so we chose this hotel as it was right in the heart of the city.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
JG
US
5.0 / 5Outstanding
"Budapest stay"
Hip and clean Boutique Hotel. Very friendly staff professional and helpful. Phenomenal breakfast buffet. Quiet but good location. Less than 5 minutes from Metro. We would stay here again if we come back to Budapest.
Genuine Hotels.com guest review
1 night business trip Aug 22, 2014
Andra
US
4.0 / 5Excellent
"Good, but extras are expensive"
This hotel is in a great location. You can walk to all the palaces, museums, shopping and restaurants you need, and it is convenient to walk to public transport as well. The room was small, but comfortable but the bathroom was ridiculous. The door was frosted glass with a hole where a doorknob would be, so there was no privacy, and the shower had nothing resembling a door either, so if you used the overhead shower, it splashed everywhere. No counter space either. When did bathrooms stop being functional? I've seen this trend all over Europe. Parking in the city is very very expensive and the hotel is no exception.
Genuine Hotels.com guest review
2 night romance trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Good place"
Hotel was in a good neighborhood, but the driving is very tough with the one-ways and crossing the bridges to get back to the right road to park in the garage. The hotel rooms was very clean and the help was good save for one bad experience.
Genuine Hotels.com guest review
3 night trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Small room, great location"
You might not be getting a resort at Mercure Wien Zentrum, but you can't beat the location. This hotel is right in the heart of Vienna. With a location like this, how much time do you want to spend in the hotel, anyway? You are right by numerous cafes, shops, and Stephansplatz. The rooms were recently updated, meticulously cleaned, and comfortable (even if it was a small room). We will stay here again if we find ourselves in Vienna again.
Genuine Hotels.com guest review
3 night family trip Aug 6, 2014
Chris G
US
4.0 / 5Excellent
"Excellent location, good price-performance."
Very convenient location. Half block away from the pedestrian street, two blocks away from the Cathedral. Rooms are tight but convenient and modern / refurbished. Friendly and helpful staff.
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
Miguel
US
4.0 / 5Excellent
"Good hotel, great location"
This is a comfortable if unpretentious hotel in a great location. A good value. A negative is no English language TV channels.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
5.0 / 5Outstanding
"fine hotel and location--excellent desk service"
There are two buildings for this hotel in Wien Zentrum just steps away from each other. One is newly modernized, the other is older, but clean and comfortable. We chose the older one for its charm. Everything was fine, except there was no room-controlled air conditioner, so it was warmer than we like for sleeping. The extraordinarily friendly and helpful front desk woman brought us up a fan, which helped a lot. Location is excellent, We were very happy with our stay here.
Genuine Hotels.com guest review
2 night trip with friends May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Above average in all areas"
I stayed for two nights, and was pleasantly surpised with the hotel after staying at another Mercure location in Budapest the week prior. The hotel is a little overpriced at times, 17 euro for a decent breakfast is 2-3 times what you would pay at a cafe nearby. The staff was friendly for the most part, and even though English wasn't their primary language they did their best to help me in any way they could. Depending on what you plan to do in the city, the location is quite central - I only wish I would have booked something in the Museum Quarter because that is where we spent most of our time.
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"vieena experience"
overall good, by no means 4 stars!but average room ,very small, mini everthing! bathroom towels, but great location in Stephanplatz...for the price worth it.
Genuine Hotels.com guest review
5 night trip May 18, 2014
M.D.
US
2.0 / 5Fair
"Hotel not as it seems—and hair everywhere"
Let me start by saying the people were extremely nice and the location was great. Outside of that, the facilities were very lacking. We arrived in a beautiful and modern lobby, but after checking in were told that we were in the "older building down the street." We bring our luggage to the other building that doesn't have anyone working there behind reception. We go up to our room and notice 20-30+ short black hairs on the white comforters. The room was small and extremely outdated. I am very sorry, but I just can't recommend this place.
Genuine Expedia guest review
Other trip Mar 3, 2014
Andy
US
4.0 / 5Excellent
"Good Vienna Choice"
Mercure sets the bar for modern mini-room hotels. Grwar design; excellent service. But small rooms. Perfect 1-2 nights.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2013
WH
US
4.0 / 5Excellent
"Central hotel with comfortable rooms"
This hotel is in a very central part of Vienna, within walking distance of the Underground and the pedestrian shopping district ("Graben"). Rooms are quite spacious. You have to note that hotel rooms are in two separate buildings 50 metres apart. I was surprised to find out that they still provide smoking rooms, I thought this was more or less impossible in Europe by now. One of the buildings does not continuously have staff, but you can use your room card to open the outside door any time. The hotel has free wireless Internet. The only problem we had was that the heating system was centrally managed and was a bit cold for our taste.
Genuine Expedia guest review
Other trip Nov 4, 2013
Levent
US
5.0 / 5Outstanding
"Excellent value"
We stayed two nights in this hotel and we're extremely satisfied. We were booked originally in the Annexe but the staff were helpful in finding us a room in the main building. We were told that when refurbishment of the Annexe is completed (expected next year) it will be superior to the main building but as of now the latter is much to be preferred. The location is ideal for visiting the main tourist sites and we would happily stay in this hotel again.
Genuine Hotels.com guest review
2 night family trip Oct 20, 2013
Karti
US
2.0 / 5Fair
"Not meeting mercure expectations"
They gave us a double bed that had been put together by joining two single mattresses. Even worse, they had two really narrow single blankets for the two of us....we were completely taken aback by this kind of arrangement. The room had zero sound insulation and was right next to a pub and there was loud noise till 2/3 in the morning. We even knew when the person in the next room was flushing his/her toilet. The bathroom had a tub without shower curtains and a half tdoor. Every time we took a shower ( there was no shower, only a hand shower), the hand shower would spray all over the bathroom and flood the entire place. We were given the "classic building" which meant dragging our luggage up two flights of stairs after checking in at the main building. Even the taxi they booked for us at checkout wasn't a pleasant experience. They quoted us a fixed rate price that is €10 more than standard and said that that is the rate they usually charge. It did not end there, since the taxi driver did not honour the "fixed rate" given by the hotel and billed us even more. Thankfully we loved Vienna so much that this hotel could hardly ruin it for us. But it did leave a bad taste in our mouth. Defintely not recommended.
Genuine Hotels.com guest review
3 night trip Sep 26, 2013
K
US
5.0 / 5Outstanding
Nice cosy hotel Just the bathroom was a little small and right at the bar area, so we still heard a lot of noise after 2am on a Friday night
Genuine Hotels.com guest review
3 night trip Sep 18, 2013
Jess
US
5.0 / 5Outstanding
Service was great, front desk was very helpful and always greeted us coming and going. Buffet to expensive ,lots of choices around the corner. 5 min. walk from the heart of the centre. Saturday morning free 2hr walking tour is a must,it takes you to areas and explains things about Vienna you don't see on the main sight tours.Over all I'd use this hotel again.
Genuine Hotels.com guest review
3 night trip Sep 12, 2013
John
US
4.0 / 5Excellent
"Good Relaxation in Vienna"
AFTER ALL MY TRAVELING FROM US TO IRELAND TO AUSTRIA, it was good to have a room that was comfortable, along with refrigerator and lovely bath, that was close to all the things I wanted to see. Walking or taking the tram or Metro, one could get around beautifully. The staff . esp. Andrea and Tanya, were so superb in the knowledge of languages and COMPUTERS. that I was amazed.
Genuine Expedia guest review
Other trip Sep 10, 2013
Catherine
US
5.0 / 5Outstanding
"Really perfect in every way"
Exceptionally pleasant and accommodating staff, excellent location convenient to buses, underground, and just plain walking the streets, shops, and sights. Would be my first choice were I to be in Vienna again.
Genuine Hotels.com guest review
2 night trip Aug 26, 2013
Ben
US
5.0 / 5Outstanding
"Superb little rooms in Vienna center"
The hotel was pleasant, clean and efficient and in a great location.
Genuine Expedia guest review
Other trip May 1, 2013
David
US
4.0 / 5Excellent
"Well located and reasonably priced hotel"
Great location, close to the major tourist attractions. The room I was assigned (on the nineth floor) was reasonable sized for a European hotel. Housekeeping was efficient and thorough.
Genuine Expedia guest review
Other trip Nov 23, 2012
A Traveler
US
4.0 / 5Excellent
"A decent hotel in a great location"
The location is outstanding. A 4-7 minute walk to major subway lines, a short 5 minute walk to St Stephen's cathedral (center of the tourist "inner ring" part of town.) Any walk in that area is a feast for the eyes in terms of architecture. The room was pleasant, though very small with a shortage of storage space for two people. The disappointment was in registration. I had booked an elite room in the classic building, with breakfast included. They got the breakfast right. They booked us in a tiny standard room in the newer building. It didn't occur to me to verify until the second day, when they checked my voucher and realized they'd made a mistake. The solution was a slightly larger room on the second floor (and I had to make the move), I was never made aware of what the more costly "elite" room would have been, and was never offered a price reduction. The breakfast was very nice and the staff was always warm and friendly.
Genuine Expedia guest review
Other trip Oct 19, 2012
Don
US
5.0 / 5Outstanding
We loved the room! We requested for a non-smoking room as we have a baby with us and we didn't just got non-smoking room, but a baby cot as well. Bed is cozy (real double bed,not combined twin sharing bed). Highly recommended as it is situated just a walking distance to the U-banh and tram, and the city centre. 1 thing that i was not comfortable with was this area a lil bit noisy (city centre and people were still walking around past midnight).
Genuine Venere guest review
Other trip Sep 2, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Mr"
Very good
Genuine Hotels.com guest review
3 night romance trip Aug 5, 2015
Paul
NZ
4.0 / 5Excellent
"Great location, great breakfast, stylish hotel"
A lovely stylish hotel in an excellent central location for exploring Vienna. Service was excellent (they allowed us to check in at 11am with no problems) and the continental breakfast was one of the best we've ever had. Our only criticism would be that there were some elements of the room which were a little "style over substance" - the lighting in the bedroom was poor nd the shower had no door meaning it was very difficult not to soak the entire bathroom when using it! Overall though an excellent hotel in a great location.
Genuine Hotels.com guest review
2 night romance trip Jul 27, 2015
Emma
GB
4.0 / 5Excellent
"Great location"
Great location with good price and nice breakfast
Genuine Hotels.com guest review
3 night family trip Jul 25, 2015
Hassan
GB
4.0 / 5Excellent
"Vienna Hotel"
Great location. Hotel picture on web site photo shopped. Not a 4 star hotel. A good 3. Rooms small
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2015
Wayne
CA
4.0 / 5Excellent
"slightly about average hotel and good location"
The hotel is clean and bright but the room is a bit small. There seems to be a short of staff to serve in the breakfast room in the morning.
Genuine Hotels.com guest review
2 night family trip Jul 9, 2015
A Traveler
AS
5.0 / 5Outstanding
excellent
Genuine Hotels.com guest review
1 night business trip Jun 27, 2015
Kristijan
AU
4.0 / 5Excellent
"Nice area"
Just stayed one night as a planned layover on my way overseas to work. Was situated in a great area of old Vienna. Was lots to see within easy walking distance and was only a 10-15min walk from the CAT (city-airport-train) station. Would definitely stay here again. Was a bit tough to find as i kept looking for the big water in front as shown in the picture. That big pond doesnt exist, so i am unsure why they have it on their site, but regardless, a decent place to stay for sure.
Genuine Hotels.com guest review
1 night trip Jun 8, 2015
Keith
IE
5.0 / 5Outstanding
"Comfy Stay"
Nice location. Friendly and helpful staff. Always willing to assist guests. Happy with our stay.
Genuine Hotels.com guest review
3 night family trip Jun 1, 2015
Vasudevan
AU
4.0 / 5Excellent
"What a wonderful time"
We had a wonderful time in Vienna. Thank you for the warm hospitality and information given. We will be back again.
Genuine Hotels.com guest review
2 night trip with friends May 17, 2015
Jutamard
AS
5.0 / 5Outstanding
"Central location, friendly staff, thank you"
Nice hotel, great location, right in the centre. We got upgraded to a premium room with free minibar. Thanks for a great stay. :)
Genuine Hotels.com guest review
3 night romance trip May 26, 2015
A Traveler
GB
4.0 / 5Excellent
"Mercure Centrum Vienna"
Brilliant Destination! Excellent location, Comfortable, Clean, and very good Front of house. Oh and 2 minutes from the Hard Rock Cafe...other cafes do exist ! :-)
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
Paul
GB
4.0 / 5Excellent
"Friendly, cheap Vienna"
We know Vienna and picked Hotel for its location close to transport interchange and easy walking distance of main sights and shops. Visitors should buy a one week travel pass for 16.20 Euros covering tube, trams and buses within whole Vienna conurbation. Fantastic value. Compared to London prices for travel, eating, entry tickets etc, Vienna is cheap. The place is efficient and people friendly.
Genuine Hotels.com guest review
4 night romance trip May 19, 2015
Anthony
GB
4.0 / 5Excellent
"Great location, nice rooms"
Great location, close to many sites and restaurants. The hotel looks recently renovated, the rooms are in great condition with great amenities. Staff was fairly helpful. The lobby is small, but has a nice bar open at night. Probably not a place you would hang out in.
Genuine Hotels.com guest review
3 night trip with friends May 1, 2015
Amanda
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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