All hotels in Vienna, Austria
1 room, 2 adults
You can collect Welcome Rewards® nights hereFleischmarkt 1a, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 408 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    3.8
  • Condition
    4.1
  • Neighborhood
    4.3
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3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I had a room on the first floor and it was very noisy.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
5.0 / 5Outstanding
"The staff are the best!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The staff really made a difference, I would come back just to see them. They offer a free walking tour on Saturday morning. I missed it but paid for an individual tour, it was fantastic. The tour guide and I had a wonderful time. The hotel is near the airport bus, and in a great part of town.
Genuine Expedia guest review
Other trip Nov 20, 2014
stephanie
US
4.0 / 5Excellent
"Great stay in Vienna at the Mercur Centrum."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was extremely pleasant. The location is excellent. The rooms are very well furnished, but are, of course,not very large, but adequate.
Genuine Hotels.com guest review
3 night romance trip Oct 27, 2014
Leslie
US
5.0 / 5Outstanding
"Near the River"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Although this hotel was farther away from the many museums and other sights we had no problem finding our way around. The hotel is very nice and the staff is very helpful.
Genuine Hotels.com guest review
1 night trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good service and room for the price. Wonderful location, right in the city. We had a very good stay. We were only 48hrs in Vienna, so we chose this hotel as it was right in the heart of the city.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
JG
US
5.0 / 5Outstanding
"Budapest stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hip and clean Boutique Hotel. Very friendly staff professional and helpful. Phenomenal breakfast buffet. Quiet but good location. Less than 5 minutes from Metro. We would stay here again if we come back to Budapest.
Genuine Hotels.com guest review
1 night business trip Aug 22, 2014
Andra
US
4.0 / 5Excellent
"Good, but extras are expensive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel is in a great location. You can walk to all the palaces, museums, shopping and restaurants you need, and it is convenient to walk to public transport as well. The room was small, but comfortable but the bathroom was ridiculous. The door was frosted glass with a hole where a doorknob would be, so there was no privacy, and the shower had nothing resembling a door either, so if you used the overhead shower, it splashed everywhere. No counter space either. When did bathrooms stop being functional? I've seen this trend all over Europe. Parking in the city is very very expensive and the hotel is no exception.
Genuine Hotels.com guest review
2 night romance trip Aug 16, 2014
A Traveler
US
5.0 / 5Outstanding
"Good place"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was in a good neighborhood, but the driving is very tough with the one-ways and crossing the bridges to get back to the right road to park in the garage. The hotel rooms was very clean and the help was good save for one bad experience.
Genuine Hotels.com guest review
3 night trip Aug 7, 2014
A Traveler
US
5.0 / 5Outstanding
"Small room, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
You might not be getting a resort at Mercure Wien Zentrum, but you can't beat the location. This hotel is right in the heart of Vienna. With a location like this, how much time do you want to spend in the hotel, anyway? You are right by numerous cafes, shops, and Stephansplatz. The rooms were recently updated, meticulously cleaned, and comfortable (even if it was a small room). We will stay here again if we find ourselves in Vienna again.
Genuine Hotels.com guest review
3 night family trip Aug 6, 2014
Chris G
US
4.0 / 5Excellent
"Excellent location, good price-performance."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very convenient location. Half block away from the pedestrian street, two blocks away from the Cathedral. Rooms are tight but convenient and modern / refurbished. Friendly and helpful staff.
Genuine Hotels.com guest review
2 night trip Jul 10, 2014
Miguel
US
4.0 / 5Excellent
"Good hotel, great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This is a comfortable if unpretentious hotel in a great location. A good value. A negative is no English language TV channels.
Genuine Expedia guest review
Other trip Jul 9, 2014
A Traveler
US
5.0 / 5Outstanding
"fine hotel and location--excellent desk service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There are two buildings for this hotel in Wien Zentrum just steps away from each other. One is newly modernized, the other is older, but clean and comfortable. We chose the older one for its charm. Everything was fine, except there was no room-controlled air conditioner, so it was warmer than we like for sleeping. The extraordinarily friendly and helpful front desk woman brought us up a fan, which helped a lot. Location is excellent, We were very happy with our stay here.
Genuine Hotels.com guest review
2 night trip with friends May 23, 2014
A Traveler
US
4.0 / 5Excellent
"Above average in all areas"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for two nights, and was pleasantly surpised with the hotel after staying at another Mercure location in Budapest the week prior. The hotel is a little overpriced at times, 17 euro for a decent breakfast is 2-3 times what you would pay at a cafe nearby. The staff was friendly for the most part, and even though English wasn't their primary language they did their best to help me in any way they could. Depending on what you plan to do in the city, the location is quite central - I only wish I would have booked something in the Museum Quarter because that is where we spent most of our time.
Genuine Hotels.com guest review
2 night trip May 24, 2014
A Traveler
US
4.0 / 5Excellent
"vieena experience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
overall good, by no means 4 stars!but average room ,very small, mini everthing! bathroom towels, but great location in Stephanplatz...for the price worth it.
Genuine Hotels.com guest review
5 night trip May 18, 2014
M.D.
US
2.0 / 5Fair
"Hotel not as it seems—and hair everywhere"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Let me start by saying the people were extremely nice and the location was great. Outside of that, the facilities were very lacking. We arrived in a beautiful and modern lobby, but after checking in were told that we were in the "older building down the street." We bring our luggage to the other building that doesn't have anyone working there behind reception. We go up to our room and notice 20-30+ short black hairs on the white comforters. The room was small and extremely outdated. I am very sorry, but I just can't recommend this place.
Genuine Expedia guest review
Other trip Mar 3, 2014
Andy
US
4.0 / 5Excellent
"Good Vienna Choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Mercure sets the bar for modern mini-room hotels. Grwar design; excellent service. But small rooms. Perfect 1-2 nights.
Genuine Hotels.com guest review
1 night family trip Dec 23, 2013
WH
US
4.0 / 5Excellent
"Central hotel with comfortable rooms"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is in a very central part of Vienna, within walking distance of the Underground and the pedestrian shopping district ("Graben"). Rooms are quite spacious. You have to note that hotel rooms are in two separate buildings 50 metres apart. I was surprised to find out that they still provide smoking rooms, I thought this was more or less impossible in Europe by now. One of the buildings does not continuously have staff, but you can use your room card to open the outside door any time. The hotel has free wireless Internet. The only problem we had was that the heating system was centrally managed and was a bit cold for our taste.
Genuine Expedia guest review
Other trip Nov 4, 2013
Levent
US
5.0 / 5Outstanding
"Excellent value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed two nights in this hotel and we're extremely satisfied. We were booked originally in the Annexe but the staff were helpful in finding us a room in the main building. We were told that when refurbishment of the Annexe is completed (expected next year) it will be superior to the main building but as of now the latter is much to be preferred. The location is ideal for visiting the main tourist sites and we would happily stay in this hotel again.
Genuine Hotels.com guest review
2 night family trip Oct 20, 2013
Karti
US
2.0 / 5Fair
"Not meeting mercure expectations"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    1.0
They gave us a double bed that had been put together by joining two single mattresses. Even worse, they had two really narrow single blankets for the two of us....we were completely taken aback by this kind of arrangement. The room had zero sound insulation and was right next to a pub and there was loud noise till 2/3 in the morning. We even knew when the person in the next room was flushing his/her toilet. The bathroom had a tub without shower curtains and a half tdoor. Every time we took a shower ( there was no shower, only a hand shower), the hand shower would spray all over the bathroom and flood the entire place. We were given the "classic building" which meant dragging our luggage up two flights of stairs after checking in at the main building. Even the taxi they booked for us at checkout wasn't a pleasant experience. They quoted us a fixed rate price that is €10 more than standard and said that that is the rate they usually charge. It did not end there, since the taxi driver did not honour the "fixed rate" given by the hotel and billed us even more. Thankfully we loved Vienna so much that this hotel could hardly ruin it for us. But it did leave a bad taste in our mouth. Defintely not recommended.
Genuine Hotels.com guest review
3 night trip Sep 26, 2013
K
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice cosy hotel Just the bathroom was a little small and right at the bar area, so we still heard a lot of noise after 2am on a Friday night
Genuine Hotels.com guest review
3 night trip Sep 18, 2013
Jess
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Service was great, front desk was very helpful and always greeted us coming and going. Buffet to expensive ,lots of choices around the corner. 5 min. walk from the heart of the centre. Saturday morning free 2hr walking tour is a must,it takes you to areas and explains things about Vienna you don't see on the main sight tours.Over all I'd use this hotel again.
Genuine Hotels.com guest review
3 night trip Sep 12, 2013
John
US
4.0 / 5Excellent
"Good Relaxation in Vienna"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
AFTER ALL MY TRAVELING FROM US TO IRELAND TO AUSTRIA, it was good to have a room that was comfortable, along with refrigerator and lovely bath, that was close to all the things I wanted to see. Walking or taking the tram or Metro, one could get around beautifully. The staff . esp. Andrea and Tanya, were so superb in the knowledge of languages and COMPUTERS. that I was amazed.
Genuine Expedia guest review
Other trip Sep 10, 2013
Catherine
US
5.0 / 5Outstanding
"Really perfect in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Exceptionally pleasant and accommodating staff, excellent location convenient to buses, underground, and just plain walking the streets, shops, and sights. Would be my first choice were I to be in Vienna again.
Genuine Hotels.com guest review
2 night trip Aug 26, 2013
Ben
US
5.0 / 5Outstanding
"Superb little rooms in Vienna center"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was pleasant, clean and efficient and in a great location.
Genuine Expedia guest review
Other trip May 1, 2013
David
US
4.0 / 5Excellent
"Well located and reasonably priced hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, close to the major tourist attractions. The room I was assigned (on the nineth floor) was reasonable sized for a European hotel. Housekeeping was efficient and thorough.
Genuine Expedia guest review
Other trip Nov 23, 2012
A Traveler
US
4.0 / 5Excellent
"A decent hotel in a great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The location is outstanding. A 4-7 minute walk to major subway lines, a short 5 minute walk to St Stephen's cathedral (center of the tourist "inner ring" part of town.) Any walk in that area is a feast for the eyes in terms of architecture. The room was pleasant, though very small with a shortage of storage space for two people. The disappointment was in registration. I had booked an elite room in the classic building, with breakfast included. They got the breakfast right. They booked us in a tiny standard room in the newer building. It didn't occur to me to verify until the second day, when they checked my voucher and realized they'd made a mistake. The solution was a slightly larger room on the second floor (and I had to make the move), I was never made aware of what the more costly "elite" room would have been, and was never offered a price reduction. The breakfast was very nice and the staff was always warm and friendly.
Genuine Expedia guest review
Other trip Oct 19, 2012
Don
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
helpful staff, clean & comfortable rooms, great location
Genuine Hotels.com guest review
1 night trip Aug 6, 2012
A Traveler
US
2.0 / 5Fair
"No air conditioning, very small room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
Same as above. Very small room, very hot, no AC, no wireless in the room.
Genuine Hotels.com guest review
2 night trip Jun 27, 2012
A Traveler
US
4.0 / 5Excellent
"Good location, poor quality of service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good location, close to many tourist attractions, with some ammenity challenges. We had some difficulties throughout our stay- we were placed on the 1st floor where the air conditioning was "under construction," after one night we were easily moved to the 4th floor (why put anyone on the 1st floor to begin with?), where the ceiling tiles were removed, exposing overhead wiring and ventilation, however the air conditioning worked better than the 1st floor, but still not great. We paid for expess laundry service, however it was not delivered on time as promised, and we were reimbursed half the express service charge.
Genuine Hotels.com guest review
2 night trip Jun 19, 2012
Maura
US
2.0 / 5Fair
"Too noisy and hot at night"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Too noisy and too hot. The air conditioning was not working and even though it was cool outside at night the room was hot and stuffy but if you opened a window you found out that there are bars with a lot of night life all night long that keep you up all night. The people love to shout all night just to hear the echoes on the narrow streets. Don't stay here until you confirm that the air conditioning is working. We were sleep starved the entire stay and it was not fun. They do have a wonderful breakfast (fruhstuck), and otherwise could have been a comfortable stay.
Genuine Expedia guest review
Other trip Jun 23, 2012
Tom
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Great Location - 5 minutes from the metro Station"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel Clean and Friendly Staff.The bed are comfortable. The room may be compact but still comfortable.Will be back
Genuine Hotels.com guest review
1 night romance trip Mar 2, 2015
Robin
SG
4.0 / 5Excellent
"Clean friendly hotel in great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent hotel, well situated for the Okd Town, with Stephansdom five minutes walk away. Scwedenplatz underground station is also just around the corner and Wien Mitte station, where the airport trains arrive, is a fifteen minute walk. The hotel is clean and modern and the staff went out of the way to be helpful and friendly. When I had a problem with the shower in our room, they kindly moved us to a Privilege room as compensation for our troubles at no extra cost. The rooms themselves are clean, modern and well equipped, if a little small. However, as a base to explore Vienna and as somewhere to sleep at night, they are perfectly sufficient. All in all I would definitely return to this hotel again.
Genuine Hotels.com guest review
1 night romance trip Mar 16, 2015
Michael
GB
4.0 / 5Excellent
"Location is just a good walk fron the landmarks"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Service is very good
Genuine Hotels.com guest review
3 night romance trip Mar 7, 2015
Yvette Mari
PH
5.0 / 5Outstanding
"Dec 2014"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed in this hotel 4 nights. It was a great stay, the staff were very helpful and the location is perfect
Genuine Hotels.com guest review
4 night romance trip Dec 22, 2014
Mohamed
IE
5.0 / 5Outstanding
"Quiet, cosy and charming hotel , good for transpor"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Cannot fault the hotel. Excellent location, near to everything.
Genuine Expedia guest review
Other trip Dec 20, 2014
Barbara
GB
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, perfect position for us,in amongst the best bars and food at reasonable prices but still in easy walking distance of a bit of culture and main attractions
Genuine Hotels.com guest review
3 night romance trip Dec 15, 2014
john
IE
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Booked for a 4-night stay to tour Vienna and visit its famous Christmas markets. Hotel is in a great location, just 10 minutes walk from the centre of the city. Hotel is very clean and tidy, rooms are comfortable and staff very friendly and helpful. Did not eat at the hotel, as there are many great cafes and restaurants in the immediate vicinity.
Genuine Hotels.com guest review
4 night romance trip Dec 9, 2014
Ian
GB
1.0 / 5Poor
"Hotel was overbooked"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Despite a confirmed booking upon arrival at 11am we were informed the hotel was fully booked and we'd have to stay in another property a mile or so away. The hotel staff were apologetic and arranged a taxi for us but I'd chosen this hotel due to it's location so having to stay further outside the city was less than ideal. I'm a frequent traveller and this is the first time I've ever been bumped from a hotel. I'd definitely think twice before booking a Mercure hotel again.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
GB
5.0 / 5Outstanding
"A great stay in Vienna."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, great location
Genuine Hotels.com guest review
2 night romance trip Oct 29, 2014
Karen
GB
4.0 / 5Excellent
"Good hotel in excellent location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is in an excellent spot close to all the attractions. Very close to St Stephens cathedral. Rooms are small but everything is new and the beds are very comfortable. The staff were very helpful and exchanged our room for a slightly bigger one on the second night . We did not eat at the hotel. Breakfast was expensive at €17 each, but children are free. We went round the corner to a cafe. Also there is a macdonalds and Starbucks round the corner. Loads of restaurants nearby. Hotel also arranged 48hour bus tour tickets at a reduced price. All in all this was a good,modern and well equipped hotel. Would be happy to stay again.
Genuine Expedia guest review
Other trip Oct 29, 2014
Arwen
GB
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
I was fortunate to be put up in a newly renovated room. The interior was modern and clean and bathrooms are good. Love the showers and high water pressure. Only complaint is that the rooms are dim. There are two wings to this hotel. One of the wings lobby may look old, but the new rooms are nice. Wi-fi is erratic though. Best thing about the hotel is its great location. Extremely convenient.
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
Melvin
SG
5.0 / 5Outstanding
"Fantastic Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had a great stay here, it was centrally located and walking distance to almost most touristic locations:-) very helpful and polite staff as well
Genuine Hotels.com guest review
3 night trip Sep 2, 2014
Sonali
IN
5.0 / 5Outstanding
"Wow"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What can I say except for wow. A truly amazing hotel that made a beautiful city even more enjoyable. We booked the privilege room which was very modernized and included the mini bar for free (which I didn't know before booking, a nice surprise). The staff is extremely friendly and helpful. WIFI signal is strong and speedy and the location of the hotel couldn't be better. The only minor complaint I would have is that the walls are a little thin in the rooms; with that being said, we only heard people out in the halls and it never was an issue when it came time to sleep.
Genuine Expedia guest review
Other trip Sep 3, 2014
Sean
CA
4.0 / 5Excellent
"Great location handy for all public transport."
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A great city with lots to see and do. The Hotel was very good overall but we were disappointed with the cleaning of the room, we were in the room for some 3 days and the carpet was never hoovered also the bathroom was not the cleanest.
Genuine Expedia guest review
Other trip Aug 16, 2014
Barry
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was in great location, friendly staff, near metro and very central, clean, no complaints
Genuine Hotels.com guest review
2 night romance trip Jul 11, 2014
Happy tourist
IE
4.0 / 5Excellent
"inviting hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
welcoming entrance to a lovely hotel. Our room was very well equipped -comfortable bed and modern bathroom with a big shower. Breakfast was very nice with a good choice of food. Staff were willing to cook to order . Restaurant was very busy but staff coped well. Staff were always helpful . A very pleasant city to visit and a hotel that was very central . We would visit this hotel again.
Genuine Hotels.com guest review
3 night trip Jul 4, 2014
mature couple
GB
4.0 / 5Excellent
"Hotel near all tourist attractions."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We are in our seventies and this was our first visit to Vienna. We were able to walk to all the main tourist attractions and cafes and felt safe in tis environment.
Genuine Expedia guest review
Other trip Jun 11, 2014
Aileen
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great place in Central Wein.
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2014
Steven
ZA
4.0 / 5Excellent
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Very good stay handy for sightseeing helpfull staff
Genuine Hotels.com guest review
4 night trip with friends May 8, 2014
Linda
GB
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Easy to find and negotiate our way round Vienna. Rooms were comfortable, staff v friendly and accommodating to our needs. The walls were thin between rooms - we were woken every morning by the baby in room next door.
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
GB
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