Hotel was great. Staff were extremely helpful. It is so close to the centre. Less than a 5 minute walk. There's a nespresso machine in the lobby so you can help yourself to free coffee anytime. Breakfast was good too. Only complaint was the AC wasn't working so room was a bit warm. Super locationGenuine Hotels.com guest review
"Convenient location.. But rooms are too small!!!"
Rooms are new, clean, and modern. Location is very convenient to major attractions in Vienna.. But rooms are excessively small, which renders them too uncomfortable. Parking is a couple of blocks away from the hotel and is available for a pricey fee!Genuine Hotels.com guest review
Hotel OK but need to sort out their zircon. Good value for money otherwise.Genuine Expedia guest review
"Well situated hotel"
We stayed for five days in the Mercure Wien Centrum, which is very well situated in the Inner Stadt, 5-10 minutes walk from Stefansdom and the Old Town, and also Schwedenburg metro station and a tram stop, and about 15 minutes from the Hofburg. The staff were very friendly and helpful, there was a free walking tour offered on Saturday morning, the rooms […] were clean and well maintained, with a very modern design. We thoroughly enjoyed our visit to Vienna and saw as much as possible in the time we had, but just couldn't do everything in the time we had. We felt our room was just a little too small to be really comfortable, designed to give the minimum space necessary for two people; the shower room/loo was again well designed, although the sliding glass door did not function perfectly and didn't give complete privacy; the hotel website promised tea and coffee making facilities and also a radio in the room, which were not there; at 17 Euros breakfast was expensive, and the dining room could be very busy and crowded; we were given vouchers for a snack and drink, but when we tried to use them for coffees were told that drinks meant only beers. Read moreGenuine Expedia guest review
Lovely hotel, very clean and comfortable and the staff were wry friendly and helpful. Best part about the hotel is the location: 2 mins walk to st Stevens cathedral an the shopping district. Definitely staying there again next time we're in Vienna!Genuine Expedia guest review
Perfect hotel! Only one small issue - aircon didn't work! Otherwise perfect.Genuine Hotels.com guest review
"First Time at a Hotel Mercure - NICE"
Very good service. Staff friendly and helpful. Breakfast buffet each morning was amazing. We had a small meal the first evening in the dining room .. service was excellent and food delicious and well presented. I had never tried a Hotel Mercure before, but definitely will keep them in mind on future trips.Genuine Hotels.com guest review
Stayed for a couple of nights, great location, reasonable price and very friendly staff.Genuine Hotels.com guest review
"Perfect location, brilliant staff"
Absolutely amazing location one block from the Danube Canal and right on the Main Street running through the centre of town. Literally all the main sights within 10 minutes walk and the rest easily accessible by public transport. Staff brilliantly helpful, and helped us to arrange us to use the fitness room at sister hotel Novotel in Leopoldstadt, 10 […] men's walk away. Good selection in breakfast buffet. Only minor complaint is that elevators take ages at peak times. Fortunately we were on second floor so could take stairs but eighth floor guests may have a problem. Read moreGenuine Hotels.com guest review
I just stayed 2 night, the hotel rate was really good because included the breakfast, the only think I should complain was about the air conditioning it didn't work really good because the temperature outside was really hot but the staff was friendly and offered to us if we would like a fan. The room was spacious and comfortable.Genuine Hotels.com guest review
"Mercure Vienna was Great"
Staff fantastic, hotel fantastic, location fantastic. The only criticism we could make is - no tea/coffee making facility in room and bathroom door doesn't quite seal so sounds and smells can wander. We would stay there again and would recommend the hotel to others.Genuine Expedia guest review
"Great hotel for a couple!"
Lovely hotel and nice staff! However, the breakfast was not asgood!Genuine Expedia guest review
"Mercure Wien Zentrum"
The hotel was modern and clean. The staff were very professional and helpful. It has a great location not far from Stephansdom, shops, restaurants and the Hofburg. The hotel provides a free two hour guided walking tour of the city for guests on Saturday mornings.Genuine Expedia guest review
Location was good-close to Cathedral etc. Took a bit to find the hotel and then were told we were in the other building up a flight of stairs at the end of the street. Parking lot also a bit tricky to find but once we did the hotel's rate was much better than the posted rate-25E vs 40E. Breakfast not included so we ate at cafes nearby. The breakfast […] buffet was 17E I believe. Front desk staff was very helpful. Read moreGenuine Expedia guest review
Very convenient for transport hub, shops and bar. Also major sites of interest within easy walking distance.Genuine Expedia guest review
hotel was very conveniently located for tourist attractions and use of public transport particularly the metro . Plenty of restaurants and take away food nearby just had to walk out the door. Hotel was quiet. Most tourist attractions were within walking distance. Took taxi from railway station to hotel which was worth the fare but once we got used to […] metro took it on return journey. Staff all spoke English if that is important to you (as do most younger Austrians) 24 hour public transport ticket is great value. Go to Kunsthaus and Danube Tower in Donau park for great view of Vienna Read moreGenuine Expedia guest review
"Great hotel in centre of town"
Very conveniently located. The nearest subway stop is a 3 minute walk from the hotel. Stephanplatz and the Opera House areas are also easy walks (10-15 minutes). Stayed 3 nights in April 2013. Great experience overall.Genuine Hotels.com guest review
"Good value & quality in central location."
Good value hotel in quiet location close to many top attractions in Inner Stadt area. Staff very friendly and helpful resolving problem of broken TV by offering alternate, better room. Don't be put off by proximity of several night clubs & bars as we experienced no trouble or disturbances in the hotel annexe building.Genuine Expedia guest review
Excellent hotel with perfect location in the heart of Vienna. Hotel staff were very helpful in directing me from the airport using the bus.Genuine Hotels.com guest review
"Nice hotel with friendly staff"
Hotel was very nice and friendly staff. This hotel is very close to the shopping district would recommend the hotel for tourist that are only wanting to stay for 3 or 4 nights as it is close to everything and the hotel is a very nice hotel.Genuine Expedia guest review
"Great hotel, very good location!"
I love travelling and I always choose my hotels with location in mind. In this particular case location is superb! In walking distance of everything, very lively and safe area, rooms are quiet. Staff are ever so polite and more than happy to help you book places and also getting to places. I was working over my stay and the WiFi never failed. The room […] was pristine and they cleaned it every morning, everything was very, very nice. I strongly recomend staying at the Mercure Wien Zentrum. Read moreGenuine Expedia guest review
Good location, helpful staff, complementary guided walking tour in the city centre on Saturday morning. Would be nice if room had a kettle.Genuine Expedia guest review
"Great central hotel for a couple of nights"
The staff were very helpful on the front desk, and helped me get to the airport and so on. The room was nice, though it had obviously not been decorated for a long while, so was a little worn. I found the cafe staff less attentive, on each occasion we were in there it took a long time to get served, get the bill etc. The location was fantastic, perfect […] for a weekend in Vienna, with everything in walking distance. Read moreGenuine Expedia guest review
"great location and great staff"
hotel was located in a central location to most sights.central vienna is a very walkable city. the staff at the hotel were great, very helpful. will stay here again next time in vienna.Genuine Hotels.com guest review
"breakfast not included"
Nice hotel but for the rate they charge breakfast needs to be included.Genuine Hotels.com guest review
"Perfect location to explore Vienna highlights."
Very good price/location value. Staff at front desk were more than helpful. Frees wifi and access to printer in lobby: pricelessGenuine Hotels.com guest review
Very central location. Staff were extremely helpful and friendly. If ever we have the pleasure of visiting Vienna again we would head straight to Hotel Mercure Wein ZentrumGenuine Hotels.com guest review
Really good hotel with clean, light and airy, good-sized room, and friendly helpfull staff - only 5mins from Stephansdom in the middle of the Innerstadt. Large deep bath, with proper overhead shower, soaked away the aches after long days walking the streets in baking hot temperatures. Also just 5mins to Schwedenplatz u-bahn - the only reason anyone […] would go to Schwedenplatz as it's junk food city with tramps searching litter bins for disgarded pizza crusts (although this did not detract from the hotel itself, only the immediate vicinity). Would go back anytime. Read moreGenuine Expedia guest review
"LOCATION AND GOOD PRICE ALL ROLLED IN TO ONE"
We had a wonderful stay at the Mercure Wein Zentrum. The hotel was in an ideal location right near St. Stephens which allowed us to walk to most of the sights. There are restaurants of every price range and type of food near by. I must add that we have never encountered a nicer more helpful staff---They are on duty 24 hours a day and were helpful with […] suggestions and were just in general the most pleasant people we have ever encountered in a hotel. The rooms were fine and clean and as I said, we found the price to be reasonable as the location was perfect. Read moreGenuine Hotels.com guest review
On arrival we were directed to check in at another part of the hotel detached from the main part and situated a very short distance along the street and up some steep steps. The room was small, dull and the air conditioning flow was as good as zero. The inner and outer windows opened. Bed and bathroom both OK. There are 3 or 4 bars close by and being […] a Saturday, noisy revelers continued throughout the night till day break. Hotel is central and close to shops, restaurants and sights. Perhaps the 4 star category is representative of the main part of this hotel. Read moreGenuine Hotels.com guest review
Hotel is close to all major attractions, restaurants and shopping. Would recommend this hotel. Front-desk staff were just great.Genuine Hotels.com guest review
"Good hotel for sightseeing in Vienna"
Friendly staff. Hotel well situated a few hundred metres from St Stephensplatz and the U3 metro line which connects with the Westbahnhof. All the major sites and shops are within walking distance. Good buffet breakfast. Only disappointments - bar was drinks served in the restaurant, so not very comfy and though internet access was free, the signal didn't […] extend to our room at the end of the corridoor. Has a second building which is slightly less accessible up a flight of steps. Read moreGenuine Expedia guest review
"My experience at the Mercure Wien Zentrum Hotel."
The hotel was very nice. The staff were helpful and very pleasant. The staff in the dining room at breakfast time were very nice. The choice available for breakfast was immense. Very impressive. Our room was wonderful. There were no tea or coffee-making facilities in the room but that wasn't a problem for us and I know that this is quite common in hotels […] throughout continental Europe. I have only one negative thing to say about this hotel and that is that there is no licensed bar on the premises. The hotel is in a central location that is nevertheless very quiet. Overall I would recommend it and I would stay there again. Read moreGenuine Expedia guest review
Excellent hotel in a great location. Staff were helpful and friendly. Rooms were nicely decorated and the hotel in excellent condition overall. Thoroughly enjoyed our stay.Genuine Expedia guest review
"zentral gelegenes Hotel"
Das Hotel ist sehr zentral und in einer ruhigen Seitenstrasse gelegen. Die Zimmer sind zweckmässig eingerichtet. Wir würden auf jeden Fall wieder in dieses Hotel gehen.Genuine Hotels.com guest review
週末に滞在したので夜中まで外がうるさく寝つけなかった。 酔っ払いの奇声が多く遮音して欲しい。Genuine Hotels.com guest review
Hyvä hotelli keskeisellä paikalla. Kuitenkin rauhallisen sivukadun varrella.Genuine Hotels.com guest review
razoavelGenuine Hotels.com guest review
hotel regularGenuine Hotels.com guest review
hotel com quartos muito apertadosGenuine Hotels.com guest review
Sentralt og bra hotell. Veldig fornøyd.Genuine Hotels.com guest review
Turistin tutustumismatka mielenkiintoiseen kulttuurikaupunkiin.Genuine Hotels.com guest review
"Laut, aber zentral und guter Service."
Abends und in der Nacht ziemlich laut, dafür sehr zentral gelegen und guter Service.Genuine Hotels.com guest review
Veldig sentralt og god service i et rolig strøkGenuine Hotels.com guest review
Ein Hotel normaler Klasse. Nichts besonderes aber auch nicht schlecht.Genuine Hotels.com guest review
Erinomainen sijainti vanhassa kaupungissa kävelymatkan päässä Wien Mitte -asemalta, johon pääsee junalla suoraan lentokentältä. Myös Stephansplats upeine kirkkoineen ja kävelykatuineen olivat ihan kivenheiton päässä. Erittäin siistit huoneet, mukavat sängyt ja hyvä palvelu. Myös aamiainen oli monipuolinen ja maittava :) Ilmainen, nopea WLAN käytössä […] hotellissa. Read moreGenuine Hotels.com guest review
"Deprimente, mal servicio, horribles instalaciones"
NO ES UN HOTEL DE CUATRO ESTRELLAS. Las condiciones del hotel son deplorables. La alfombra de la habitación toda manchada. Las paredes de los baños chorreadas. El baño no puede ser más pequeño e incómodo. El inodoro atrás de la puerta, la tina mas angosta y alta, no hay donde poner ni tus cosas de baño. El cuarto es muy incómodo, sin closet y no hay […] donde poner la maleta. La recepción es deprimente al igual que los pasillos a los cuartos. La atención en la recepción y en el desayuno es pésima, personal muy amargado. El clima es aparente. Llame a recepción y me dijeron que no había aire acondicionado, que abriera la ventana, que no podían hacer nada... hay un antro junto al hotel, hay que elegir entre el escándalo o el calor. El desayuno, que además de caro 27 euros, es de la PEOR calidad que haya comido en 30 días en Europa. No lo recomiendo. Read moreGenuine Hotels.com guest review
リングの北東内部にあって、どこに行くにも便利な立地です。安心と安全のメリキュール系列で部屋もキレイで清潔でした。Genuine Hotels.com guest review
"Very Good location"
Location is very good, small but nice rooms, friendly staff. Wi-fi is not good. Network connection was corrupted repeatly.Genuine Hotels.com guest review
"Très bel hotel"
Bel hôtel bien située à cinq-dix minutes de marche des attractions principales dont le Stephansdom. Service wi fi déficient dans ma chambre situé au sixième étage mais on m'a relocalisé dès que j'en ai fait mention et dans une chambre encore plus spacieuse!Genuine Hotels.com guest review
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