All hotels in Vienna, Austria
1 room, 2 adults
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Fleischmarkt 1a, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.1 / 5Excellent

Score breakdown (from 471 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.3
  • Comfort
    3.9
  • Condition
    4.1
  • Neighborhood
    4.4

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Holiday"
Amazing location made the holiday. Fab breakfasts and a relaxed vibe in the hotel .
Genuine Expedia guest review
Other trip Apr 5, 2015
Yvonne
GB
4.0 / 5Excellent
"Great Location - 5 minutes from the metro Station"
Hotel Clean and Friendly Staff.The bed are comfortable. The room may be compact but still comfortable.Will be back
Genuine Hotels.com guest review
1 night romance trip Mar 2, 2015
Robin
SG
4.0 / 5Excellent
"Clean friendly hotel in great location"
Excellent hotel, well situated for the Okd Town, with Stephansdom five minutes walk away. Scwedenplatz underground station is also just around the corner and Wien Mitte station, where the airport trains arrive, is a fifteen minute walk. The hotel is clean and modern and the staff went out of the way to be helpful and friendly. When I had a problem with the shower in our room, they kindly moved us to a Privilege room as compensation for our troubles at no extra cost. The rooms themselves are clean, modern and well equipped, if a little small. However, as a base to explore Vienna and as somewhere to sleep at night, they are perfectly sufficient. All in all I would definitely return to this hotel again.
Genuine Hotels.com guest review
1 night romance trip Mar 16, 2015
Michael
GB
4.0 / 5Excellent
"Location is just a good walk fron the landmarks"
Service is very good
Genuine Hotels.com guest review
3 night romance trip Mar 7, 2015
Yvette Mari
PH
5.0 / 5Outstanding
"wonderful"
can't fault this hotel. staff wonderful & friendly, room nicely designed, amenities all in good working order
Genuine Expedia guest review
Other trip Mar 2, 2015
j
GB
4.0 / 5Excellent
"Great location within easy reach of the metro"
We arrived on the Friday evening after a fairly pleasant 3 hour train journey from Budapest. A lady on the train explained we could purchase a Wien Linien ticket for the public transport just before reaching the platforms in the metro station, so we did just that once we arrived at Westbahnhof station. We took the green L3 to SchwedenPlatz, then walked in the opposite direction to the river and to the left to get to the hotel the quickest way. We had a fantastic weekend, with a day trip to Schön Brunn on the metro, and evening stroll around the city centre. On the Sunday we visited the crypt of the Habsburgs, the Natural History Museum and the Treasury House. Back on the train, heading to Budapest. Our legs were exhausted at the end of it, but a thoroughly enjoyable weekend.
Genuine Expedia guest review
Other trip Feb 23, 2015
Ed
GB
5.0 / 5Outstanding
"Lovely hotel,good transport links with the airport"
This was our first trip to Vienna and we thoroughly enjoyed our stay. All staff were courteous and helpful and I can't think of anything that they could have done to improve our visit. Our room was spotlessly clean and pleasantly furnished. My only complaint would be a rather odd mirror configuration in the room. The large mirror was well lit and had a useful shelf underneath for makeup etc. Unfortunately this was then hidden behind a frame which obscured the mirror! Making it impossible to use and turning it into a mere decorative feature. We did not hear a sound from inside or outside the hotel. Which left us wondering whether they had either used fantastic sound proofing or no one else was staying! e
Genuine Expedia guest review
Other trip Jan 27, 2015
Angie S.
GB
5.0 / 5Outstanding
"Dec 2014"
I stayed in this hotel 4 nights. It was a great stay, the staff were very helpful and the location is perfect
Genuine Hotels.com guest review
4 night romance trip Dec 22, 2014
Mohamed
IE
5.0 / 5Outstanding
"Quiet, cosy and charming hotel , good for transpor"
Cannot fault the hotel. Excellent location, near to everything.
Genuine Expedia guest review
Other trip Dec 20, 2014
Barbara
GB
5.0 / 5Outstanding
"excellent"
Great hotel, perfect position for us,in amongst the best bars and food at reasonable prices but still in easy walking distance of a bit of culture and main attractions
Genuine Hotels.com guest review
3 night romance trip Dec 15, 2014
john
IE
5.0 / 5Outstanding
"Great location"
Booked for a 4-night stay to tour Vienna and visit its famous Christmas markets. Hotel is in a great location, just 10 minutes walk from the centre of the city. Hotel is very clean and tidy, rooms are comfortable and staff very friendly and helpful. Did not eat at the hotel, as there are many great cafes and restaurants in the immediate vicinity.
Genuine Hotels.com guest review
4 night romance trip Dec 9, 2014
Ian
GB
1.0 / 5Poor
"Hotel was overbooked"
Despite a confirmed booking upon arrival at 11am we were informed the hotel was fully booked and we'd have to stay in another property a mile or so away. The hotel staff were apologetic and arranged a taxi for us but I'd chosen this hotel due to it's location so having to stay further outside the city was less than ideal. I'm a frequent traveller and this is the first time I've ever been bumped from a hotel. I'd definitely think twice before booking a Mercure hotel again.
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
GB
5.0 / 5Outstanding
"A great stay in Vienna."
Great hotel, great location
Genuine Hotels.com guest review
2 night romance trip Oct 29, 2014
Karen
GB
4.0 / 5Excellent
"Good hotel in excellent location."
This hotel is in an excellent spot close to all the attractions. Very close to St Stephens cathedral. Rooms are small but everything is new and the beds are very comfortable. The staff were very helpful and exchanged our room for a slightly bigger one on the second night . We did not eat at the hotel. Breakfast was expensive at €17 each, but children are free. We went round the corner to a cafe. Also there is a macdonalds and Starbucks round the corner. Loads of restaurants nearby. Hotel also arranged 48hour bus tour tickets at a reduced price. All in all this was a good,modern and well equipped hotel. Would be happy to stay again.
Genuine Expedia guest review
Other trip Oct 29, 2014
Arwen
GB
5.0 / 5Outstanding
"Great location"
I was fortunate to be put up in a newly renovated room. The interior was modern and clean and bathrooms are good. Love the showers and high water pressure. Only complaint is that the rooms are dim. There are two wings to this hotel. One of the wings lobby may look old, but the new rooms are nice. Wi-fi is erratic though. Best thing about the hotel is its great location. Extremely convenient.
Genuine Hotels.com guest review
1 night trip Oct 16, 2014
Melvin
SG
5.0 / 5Outstanding
"Fantastic Service"
I had a great stay here, it was centrally located and walking distance to almost most touristic locations:-) very helpful and polite staff as well
Genuine Hotels.com guest review
3 night trip Sep 2, 2014
Sonali
IN
5.0 / 5Outstanding
"Wow"
What can I say except for wow. A truly amazing hotel that made a beautiful city even more enjoyable. We booked the privilege room which was very modernized and included the mini bar for free (which I didn't know before booking, a nice surprise). The staff is extremely friendly and helpful. WIFI signal is strong and speedy and the location of the hotel couldn't be better. The only minor complaint I would have is that the walls are a little thin in the rooms; with that being said, we only heard people out in the halls and it never was an issue when it came time to sleep.
Genuine Expedia guest review
Other trip Sep 3, 2014
Sean
CA
4.0 / 5Excellent
"Great location handy for all public transport."
A great city with lots to see and do. The Hotel was very good overall but we were disappointed with the cleaning of the room, we were in the room for some 3 days and the carpet was never hoovered also the bathroom was not the cleanest.
Genuine Expedia guest review
Other trip Aug 16, 2014
Barry
GB
4.0 / 5Excellent
Hotel was in great location, friendly staff, near metro and very central, clean, no complaints
Genuine Hotels.com guest review
2 night romance trip Jul 11, 2014
Happy tourist
IE
4.0 / 5Excellent
"inviting hotel"
welcoming entrance to a lovely hotel. Our room was very well equipped -comfortable bed and modern bathroom with a big shower. Breakfast was very nice with a good choice of food. Staff were willing to cook to order . Restaurant was very busy but staff coped well. Staff were always helpful . A very pleasant city to visit and a hotel that was very central . We would visit this hotel again.
Genuine Hotels.com guest review
3 night trip Jul 4, 2014
mature couple
GB
4.0 / 5Excellent
"Hotel near all tourist attractions."
We are in our seventies and this was our first visit to Vienna. We were able to walk to all the main tourist attractions and cafes and felt safe in tis environment.
Genuine Expedia guest review
Other trip Jun 11, 2014
Aileen
GB
5.0 / 5Outstanding
Great place in Central Wein.
Genuine Hotels.com guest review
2 night romance trip Jun 1, 2014
Steven
ZA
4.0 / 5Excellent
"Great hotel"
Very good stay handy for sightseeing helpfull staff
Genuine Hotels.com guest review
4 night trip with friends May 8, 2014
Linda
GB
4.0 / 5Excellent
"Convenient location"
Easy to find and negotiate our way round Vienna. Rooms were comfortable, staff v friendly and accommodating to our needs. The walls were thin between rooms - we were woken every morning by the baby in room next door.
Genuine Expedia guest review
Other trip May 5, 2014
A Traveler
GB
3.0 / 5Good
"Convenient location but some problems arose"
There are two branches of this hotel on the same street. We were booked in for 3 nights. The first night we checked in we found the safe was locked and the room far too warm, with the air conditioning controls having no effect. There was a sign on the window saying not to open it because of the air con. When we rang reception we discovered that the air con in our building was centrally controlled and was currently on a heating setting because it was 'cold' outside (it wasn't). She advised us to open the window, which we did. Because there was no way of securing the outward-opening windows they spent all night blowing open and closed and banging. There was also a lot of street noise. We slept very badly and complained the next morning, when we were moved to the other branch further down the street which had individual room air con controls. We were happy with this as it was essentially a free upgrade. That night we bought 'Frozen' to watch on the hotel TV. The picture was poor quality and an hour in the film stopped. It turned out there had been a hotel-wide tech error with the internet going down too. Eventually they restored access to the film but only from the beginning and we didn't want to watch the first hour again, so now we don't know the ending to Frozen! Following all this faff we tried to turn the TV off and go to sleep but the TV would not switch off. In the end someone had to come from reception and unplug its cabling. Ridiculous series of problems.
Genuine Expedia guest review
Other trip Apr 26, 2014
A Traveler
GB
5.0 / 5Outstanding
"Good value Hotel, in the centre of Vienna"
This was the cheapest hotel in the centre of Vienna on the Expedia web site. Room was very clean, air conditioned and the bed was comfortable. Shower was powerful and warmed up quickly. All staff were friendly and spoke perfect English. All in all it formed a perfect base to explore Vienna. One thing though, the TV proved a pain. menus were hard to navigate. Turned out we had been given the wrong remote.
Genuine Expedia guest review
Other trip Apr 24, 2014
John
GB
4.0 / 5Excellent
"Pleasant hotel in old Jewish quarter"
A very pleasant hotel in a quiet side street, just a few minutes walk along the cobblestone streets to wine bars, coffee shops, restaurants. The spectacular cathedral is only a 5 minute walk away, as are many shops, and the romantic horse&carriage rides.
Genuine Expedia guest review
Other trip Apr 16, 2014
Geri
GB
3.0 / 5Good
"Average except the perfect location"
Very small rooms, try to get a room in the main building.
Genuine Hotels.com guest review
4 night business trip Mar 4, 2014
A Traveler
IE
2.0 / 5Fair
"Just the basics"
This is a very simple hotel. I purposely made reservations for a double room but they decided that since I was alone I should get a single room. The rooms are very basic. One night I waited for more than 30 minutes to communicate with the front desk. If you go to Vienna I am sure there are better deals for the price the hotel charges.
Genuine Hotels.com guest review
2 night trip Dec 14, 2013
A Traveler
IL
4.0 / 5Excellent
"City centre hotel"
The staff are charming and very helpful. The room was comfortable especially the bed. The room and bathroom were clean and very acceptable. The TV was poor for English customers, only CNN news. A very enjoyable stay and highly recommended. Good food and bar service.
Genuine Expedia guest review
Other trip Dec 17, 2013
Mags
GB
1.0 / 5Poor
"Poor Experience"
Although we booked months before, we arrived to find we were put in the middle of a major renovation project which stated at 7.30 am and continued noisily until 6.30 pm. The builders blocked both lifts which meant we could not get in or out. We later found they had a sister hotel nearby with vacant rooms. Not a happy experience. Try to avoid this hotel.
Genuine Expedia guest review
Other trip Nov 26, 2013
Ron
AU
4.0 / 5Excellent
"Very Central"
Hotel was great. Staff were extremely helpful. It is so close to the centre. Less than a 5 minute walk. There's a nespresso machine in the lobby so you can help yourself to free coffee anytime. Breakfast was good too. Only complaint was the AC wasn't working so room was a bit warm. Super location
Genuine Hotels.com guest review
2 night trip Nov 7, 2013
Su
IE
4.0 / 5Excellent
"Convenient location.. But rooms are too small!!!"
Rooms are new, clean, and modern. Location is very convenient to major attractions in Vienna.. But rooms are excessively small, which renders them too uncomfortable. Parking is a couple of blocks away from the hotel and is available for a pricey fee!
Genuine Hotels.com guest review
2 night trip Oct 12, 2013
Al Dar
IE
4.0 / 5Excellent
"central location"
Hotel OK but need to sort out their zircon. Good value for money otherwise.
Genuine Expedia guest review
Other trip Oct 16, 2013
A Traveler
GB
4.0 / 5Excellent
"Well situated hotel"
We stayed for five days in the Mercure Wien Centrum, which is very well situated in the Inner Stadt, 5-10 minutes walk from Stefansdom and the Old Town, and also Schwedenburg metro station and a tram stop, and about 15 minutes from the Hofburg. The staff were very friendly and helpful, there was a free walking tour offered on Saturday morning, the rooms were clean and well maintained, with a very modern design. We thoroughly enjoyed our visit to Vienna and saw as much as possible in the time we had, but just couldn't do everything in the time we had. We felt our room was just a little too small to be really comfortable, designed to give the minimum space necessary for two people; the shower room/loo was again well designed, although the sliding glass door did not function perfectly and didn't give complete privacy; the hotel website promised tea and coffee making facilities and also a radio in the room, which were not there; at 17 Euros breakfast was expensive, and the dining room could be very busy and crowded; we were given vouchers for a snack and drink, but when we tried to use them for coffees were told that drinks meant only beers.
Genuine Expedia guest review
Other trip Sep 24, 2013
Lorcan
GB
5.0 / 5Outstanding
"Superb location"
Lovely hotel, very clean and comfortable and the staff were wry friendly and helpful. Best part about the hotel is the location: 2 mins walk to st Stevens cathedral an the shopping district. Definitely staying there again next time we're in Vienna!
Genuine Expedia guest review
Other trip Sep 11, 2013
A Traveler
AU
4.0 / 5Excellent
Perfect hotel! Only one small issue - aircon didn't work! Otherwise perfect.
Genuine Hotels.com guest review
1 night romance trip Sep 3, 2013
A Traveler
AU
5.0 / 5Outstanding
"First Time at a Hotel Mercure - NICE"
Very good service. Staff friendly and helpful. Breakfast buffet each morning was amazing. We had a small meal the first evening in the dining room .. service was excellent and food delicious and well presented. I had never tried a Hotel Mercure before, but definitely will keep them in mind on future trips.
Genuine Hotels.com guest review
3 night trip Aug 11, 2013
A Traveler
CA
4.0 / 5Excellent
Stayed for a couple of nights, great location, reasonable price and very friendly staff.
Genuine Hotels.com guest review
2 night family trip Aug 5, 2013
Alhasan
IE
5.0 / 5Outstanding
"Perfect location, brilliant staff"
Absolutely amazing location one block from the Danube Canal and right on the Main Street running through the centre of town. Literally all the main sights within 10 minutes walk and the rest easily accessible by public transport. Staff brilliantly helpful, and helped us to arrange us to use the fitness room at sister hotel Novotel in Leopoldstadt, 10 men's walk away. Good selection in breakfast buffet. Only minor complaint is that elevators take ages at peak times. Fortunately we were on second floor so could take stairs but eighth floor guests may have a problem.
Genuine Hotels.com guest review
4 night romance trip Aug 7, 2013
A Traveler
IE
5.0 / 5Outstanding
"Great location"
I just stayed 2 night, the hotel rate was really good because included the breakfast, the only think I should complain was about the air conditioning it didn't work really good because the temperature outside was really hot but the staff was friendly and offered to us if we would like a fan. The room was spacious and comfortable.
Genuine Hotels.com guest review
2 night trip Aug 6, 2013
Viviana
GB
4.0 / 5Excellent
"Mercure Vienna was Great"
Staff fantastic, hotel fantastic, location fantastic. The only criticism we could make is - no tea/coffee making facility in room and bathroom door doesn't quite seal so sounds and smells can wander. We would stay there again and would recommend the hotel to others.
Genuine Expedia guest review
Other trip Aug 8, 2013
Pete
AU
3.0 / 5Good
"Great hotel for a couple!"
Lovely hotel and nice staff! However, the breakfast was not asgood!
Genuine Expedia guest review
Other trip Jul 20, 2013
A Traveler
GB
4.0 / 5Excellent
"Mercure Wien Zentrum"
The hotel was modern and clean. The staff were very professional and helpful. It has a great location not far from Stephansdom, shops, restaurants and the Hofburg. The hotel provides a free two hour guided walking tour of the city for guests on Saturday mornings.
Genuine Expedia guest review
Other trip Jul 6, 2013
Glenn
AU
4.0 / 5Excellent
"Location, location"
Location was good-close to Cathedral etc. Took a bit to find the hotel and then were told we were in the other building up a flight of stairs at the end of the street. Parking lot also a bit tricky to find but once we did the hotel's rate was much better than the posted rate-25E vs 40E. Breakfast not included so we ate at cafes nearby. The breakfast buffet was 17E I believe. Front desk staff was very helpful.
Genuine Expedia guest review
Other trip Jun 4, 2013
Suzanne
CA
5.0 / 5Outstanding
"great hotel"
Very convenient for transport hub, shops and bar. Also major sites of interest within easy walking distance.
Genuine Expedia guest review
Other trip Jun 3, 2013
john
GB
4.0 / 5Excellent
"Great location"
hotel was very conveniently located for tourist attractions and use of public transport particularly the metro . Plenty of restaurants and take away food nearby just had to walk out the door. Hotel was quiet. Most tourist attractions were within walking distance. Took taxi from railway station to hotel which was worth the fare but once we got used to metro took it on return journey. Staff all spoke English if that is important to you (as do most younger Austrians) 24 hour public transport ticket is great value. Go to Kunsthaus and Danube Tower in Donau park for great view of Vienna
Genuine Expedia guest review
Other trip May 9, 2013
Philip
AU
4.0 / 5Excellent
"Great hotel in centre of town"
Very conveniently located. The nearest subway stop is a 3 minute walk from the hotel. Stephanplatz and the Opera House areas are also easy walks (10-15 minutes). Stayed 3 nights in April 2013. Great experience overall.
Genuine Hotels.com guest review
3 night family trip Apr 21, 2013
Indranil
IN
4.0 / 5Excellent
"Good value & quality in central location."
Good value hotel in quiet location close to many top attractions in Inner Stadt area. Staff very friendly and helpful resolving problem of broken TV by offering alternate, better room. Don't be put off by proximity of several night clubs & bars as we experienced no trouble or disturbances in the hotel annexe building.
Genuine Expedia guest review
Other trip Apr 5, 2013
A Traveler
GB
5.0 / 5Outstanding
"perfect location"
Excellent hotel with perfect location in the heart of Vienna. Hotel staff were very helpful in directing me from the airport using the bus.
Genuine Hotels.com guest review
1 night business trip Jan 15, 2013
IA
GB
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