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Situated along the beach, Pier House Resort & Caribbean Spa is in the heart of Key West, within walking distance of Ripley's Believe It or Not, Audubon House and Tropical Gardens, and Mallory Square. Additional attractions near this spa resort include Ernest Hemingway Home and Museum and Southernmost Point.
Pier House Resort & Caribbean Spa has a full-service spa, an outdoor pool, and a steam room. Complimentary wireless Internet access is available in public areas. Business amenities at this 4-star property include small meeting rooms and audiovisual equipment. This beach resort offers a poolside bar. The staff can provide tour/ticket assistance, wedding services, and event catering. Additional amenities include a nightclub, a fitness facility, and multilingual staff. Guest parking is available for a surcharge.
Rooms feature patios with ocean or garden views. The 142 air-conditioned guestrooms at Pier House Resort & Caribbean Spa include CD players and minibars. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with flat-screen TVs with cable channels and DVD/VCRs. All accommodations provide desks, safes, and phones with voice mail. Bathrooms offer showers, designer toiletries, makeup/shaving mirrors, and hair dryers. In-room refrigerators and coffee/tea makers are provided. Additional amenities include complimentary newspapers and irons/ironing boards. In addition, amenities available on request include a turndown service, in-room massages, and wake-up calls. Housekeeping is offered daily.
It was wonderful. The staff was excellent! The hotel was all you can ask for in KW!Genuine Hotels.com guest review
The location of the hotel is truly amazing. The private beach is very clean and is just beautiful. All of the staff is very friendly and the rooms are always cleaned perfectly. Can't wait to come back! The best place in Key West!Genuine Expedia guest review
"Would stay again"
Traveled with wife and 2 seventeen year old daughters. Beautiful grounds that are very well kept. Comfortable, modern room. Very attentive staff, especially Lee at concierge desk. Man made beach at hotel was small, but our favorite on the key (others were mud or rock when in the water). Hard to beat this location for view of sunset or access to duval […] st. Only low point was sandy floors in room. Read moreGenuine Expedia guest review
great place. good food and good drinks at the bars.one bad thing however, the web site stated free parking. they charged me $20 a day stating that the place was under new management as of 6-1. didn't do me any good since I booked in May. Refused to issue a cedit for the parking. Nice place, but I'll stay somewhere else. If the $20 a day means that much […] to you....too bad. I'll spend my $$$ somewhere else.It's the little things at checkout that can kill the mood! See ya!! Read moreGenuine Hotels.com guest review
"Great romantic getaway."
1st time staying in key west. Pier house is a beautiful resort and highly recommended.Genuine Expedia guest review
"Center of it all"
Great place, right in the center of it all, yet calm and relaxing. Beach bar is the perfect place to watch a quiet sunset.Genuine Expedia guest review
"Pier House :-)"
Best place to stay in Key West. Right at the end of Duvall and within walking distance of all the fun. Staff was excellent and the hotel is beautifully maintained. Enjoyed our stay and will stay there again on our next visit.Genuine Expedia guest review
I expected more amenities for the price we paid. Was disappointed in our view of a giant bush in front of our patio. Great location. Nice beach area and pool.Genuine Expedia guest review
Everything was perfect and the staff was very attentive. The hotel and grounds were beautiful. I've been to Key West many times, but never stayed in an upscale resort. We got a waterfront room with a balcony. It was worth every penny.Genuine Hotels.com guest review
"Like On A Desert Island"
LOVED everything about the hotel! The grounds, the room, the staff, the location on the water with a beach and sunset view were perfect. Only suggestion we have is that they inform the customer if their room is next to the second bar. We were nicely moved when we told them we were there for quiet and relaxation and did not want to be close to a possible […] source of noise. We did not want to leave and go back home. Read moreGenuine Expedia guest review
The Pier House and Caribbean Spa is very lovely. Great location at the end of Duval, close to the hubbub but very quiet property. Nice small beach makes for a relaxing vacation. Concierge was very helpful. Recommended a small wine tasting sunset cruise and we really had fun!Genuine Expedia guest review
"Great hotel for couples getaway"
The staff was friendly and the conceriege was very helpful in picking out excursions for us.Genuine Expedia guest review
"Mechanical issues ruin enjoyment"
The Lanai hotel room had a huge mechanical default built in: Wall unit heater/AC unit was on line with bed and pillows so that every time the unit came on it was noisy in the room and the cold air blew over the pillows/heads. In addition the rooms refrigerator could barely keep drinks and food cold...and was of a smaller size than expected for a room […] of this price range. Read moreGenuine Expedia guest review
"Pier House Hotel"
No elevators. Staff is untrained, too laid back. But location is great.Genuine Expedia guest review
Great.... just wish we'd had a microwave to enjoy in room snacks !!Genuine Hotels.com guest review
Perfect location if you don't want to drive to get to the action - day or night. Very helpful staff. Free parking which is hard to find in Key West.Genuine Expedia guest review
We were upgraded to a two level suite. The views were spectacular. The staff was courteous and helpful. The room was elegantly appointed and well maintained. We could walk everywhere from the hotel. When we return to Key West, we will surely stay here again.Genuine Hotels.com guest review
This was as beautiful as it could get. The hotel was very clean, the location beautiful with the balcony over looking the harbor. Loved The foliage, and beautiful flowers. Great place for a romantic get away.Genuine Hotels.com guest review
Very nice.I was somewhat disappointed that the old Pier House Restaurant had been replaced with hotel rooms.Genuine Hotels.com guest review
"First time in Key West"
I had a very pleasant stay. No complaints. Very convenient location.Genuine Expedia guest review
"we liked what we saw in the internet"
The staff and services were excellent - the room was very nice and food service was great- made the trip very enjoyableGenuine Hotels.com guest review
Nice place to stay for convenience, walk to everything, has small beach & pool, restaurants & bars, felt it was a little pricey but would not be afraid to stay there againGenuine Hotels.com guest review
"Great location...Ok hotel"
This is not a luxury hotel. The air conditioner is noisy, the walls are paper thin and the staff is not highly trained, compared to what you typically find in Boston or NY. Its an average hotel with above average pricing, probably due to its location, which is great. If you stay here, get an oceanfront room. Otherwise, its not worth it.Genuine Hotels.com guest review
"Great for Couples"
Great location and wonderful place to stay during a visit to Key WestGenuine Expedia guest review
"Beautiful memory & great stay with family too :)"
I brought 10 months baby, so this hotel which everything packed in 1 place (beach, pool, restaurant and bar) was very comfortable to stay and enough to have fun! If my room had a microwave that would be more helpful to make baby meal...Genuine Expedia guest review
"close to all must-see sights"
Fantastic stay. Great hotel, great view of the holiday light parade from our harbor view room. Stocked mini-fridge would have been nice.Genuine Hotels.com guest review
"Fun first stay in Key West!"
This was a great site for a first stay in Key West. We loved the spa and utilized the gym, beach, pool, and jacuzzi. The location was great, and we were able to find some fun places along the waterfront and off of Duval street. I would've liked a covered balcony away from the side street a little better, but it was still quite sweet.Genuine Expedia guest review
"Location. Location. Location."
The location can't be beat. This hotel is within walking distance of many of Key West's major tourist sites. We watched the annual Lighted Boat Parade from the facility's aptly named Harbour View Cafe. The view was great, and we avoided any crowds at the harbor itself.Genuine Expedia guest review
"Excellence in everything except the mattress"
The mattress was poor, and left our backs aching, but everything else about the room was absolutely excellent. The hotel restaurant is ok, but much better options are available a short walk down Duvall Street. This hotel has a prime location, and great staff. Excellent parking. I truly am surprised at the poor mattress, because every other time we have […] stayed here, everything was perfect. Read moreGenuine Expedia guest review
Pleasantly surprised and met all our expectations. Would definitely recommend to family and friends. Concierge was extremely friendly and helpful - made our dining experience in Key West very memorable.. Thank you for a very enjoyable stay..Genuine Expedia guest review
We had a great experience. Everything was very clean and the personel were all very friendly. The hotel was in a great location. Within walking distance to a lot of the attractions and Duvall Street.Genuine Expedia guest review
This was our 3rd time staying at the Pier House and as always it was great.Genuine Hotels.com guest review
Beautiful gardens, nice room, can't beat the location. Very nice staff. Loved the shower! Park at the room and walk everywhere.Genuine Hotels.com guest review
Hotel in a great location, central to everything. Restaurants very good. Hotel staff helpful & friendly. Would definately stay here again. This was a girls weekend for us. Just wish the sink and mirror was located outside the bathroom so we could get ready faster, less waiting around. Regardless, the bathrooms are updated and very clean.Genuine Expedia guest review
"Great location, great hotel"
Harbor view room was lovely. We had a second floor room which made the view even better! Although the balcony was very small, it served its purpose. My husband and I sat out there each afternoon and enjoyed a cocktail or two! The private beach, although small, was good. The water got deep quickly, unlike the opposite end of the island, and we appreciated […] that! Complimentary coffee starting at 6AM was a nice touch. Concierge and staff excellent! Location was superb. The hotel is located at the lower end of Duval Street, close to Mallory Square and all the action. Read moreGenuine Expedia guest review
"perfect in almost every sense!"
Beautiful hotel, perfect location, friendly staff and great beach! Made for a truely relaxing vacation. Only complaint would be the very small gym but it just gave me motivation to go out and enjoy the scenery instead of running on a boring treadmill. Definitely will have to return! Totally worth the money.Genuine Expedia guest review
Very happy with our recent stay at the Pier House. The location is only part of the attraction. The beach and pool are fantastic, the room was beautiful and the staff was very friendly. The resort is within walking distance of just about everything you would want to see in Old Town. Highly recommended and I will stay at the Pier House on my next tr […] ip. Read moreGenuine Hotels.com guest review
"Great hotel and beach for the family!"
We were there during Tropical Storm Isaac. Everyone was so pleasant and we did not experience ANY inconveniences. The hotel services were exemplary. The beach was small, but just right for us. It was always kept clean and the attendants were very helpful. The servers in the bar/restaurant were always ready to bring drinks and/or food and were wonderful […] to us. We loved being within walking distance to everything on Duvall Street: restaurants, bars, stores, historical sites, tourist sites, and Mallory Square to see the amazing sunsets. We did not rent a car because we didn't need one! We WILL return next year, this time with the ENTIRE family! Read moreGenuine Expedia guest review
I have been to Key West many many times but this is the first time staying at the Pier House. The staff was gracious and friendly and very accomodating. I will absolutely be planning my next visit here!Genuine Expedia guest review
"Great location in the keys"
The pier house was amazing place to stay in the keys. The Hemingway suite was a great location to see the sunset.Genuine Expedia guest review
"Cant imagine better"
Great location. Right on Duval without being noisy. Right next door to mallory square. Steps from the start of most tours. Private beach and pool both great. Hotel room was nice but not very spacious. Still well worth the money.Genuine Expedia guest review
I thought the sevice was great, the staff was very attentive.Genuine Hotels.com guest review
Couldn't have been better, clean, friendly, and gorgeous setting. The rooms are beautiful and service second to none. We will be back to the Pier HouseGenuine Hotels.com guest review
"Best resort for the price"
Upon arrival we were warmly greeted by the staff. Our check-in was superb and luggage was taken to our room. Room was pleasantly cozy and we did enjoy the rain forrest type shower head in the bathroom. Private beach area was superb well maintained. Breakfast at the resturant was great also. Outdoor beach bar staff was nice and the frozen drinks were […] fabulous. Great place for couples and singles ,but yhe only thing there for kids were the pool and beach area but parents need to watch b/c of the swift currents. Mostly an adult type atmosphere. Read moreGenuine Expedia guest review
"Great hotel, awesome location!!"
Great hotel and in the best location as it is at the heart of everything. Staff is very friendly and willing to go the extra mile to accommodate requests. When we arrived and found out we had a room in a building without an elevator the staff found us a room very quickly and efficiently in another building in order to accommodate my mom who has bad […] knees and doesn't do well with stairs. We would definitely stay in this hotel again and was definitely worth the cost; however, we would pay the extra for a harbor view room in order to have a view of the water. Read moreGenuine Expedia guest review
The floor was sandy, we had to have housekeeping and clean it again. The shower smelled REALLY BADLY of bleach, but went away after the first use or 2. Really close to Duval Street, great beach. Breakfast at the restaurant was okay.Genuine Expedia guest review
outstanding location. service at the pool could have been better on the weekend but the service during the week was great. room service was prompt though the maid service did not normally come at the time specified. great drinks and food. very friendly staff.Genuine Expedia guest review
Great hotel, great location. Loved the beach and swim area. Was very pleased with all the amenities and staff was very helpful with our requestsGenuine Expedia guest review
"Great place to getaway!"
Great convenient location - easy access to everything. The staff we very friendly and helpful.Genuine Expedia guest review
"Great staff,room was clean-but"
So we went and spent the extra cash on a balcony room, the staff was superb, ther service was wonderful, the rooms were ok sized, and very clean, no tub-only shower.And when we were sleeping in room 288-we could hear someone fart outside of our room, and down the hall! Sun light came into the room from a above grate that was quite large, and would let […] sound travel both from the inside, and out quite well. I laid in my hard lumpy bed, and listened to a mans phone conversation right outside out our room, and down the hall at three AM. This place has a great location, and amazing potential. But for the price-no privacy, and the room was clean, and cute-decorated better than the level of comfort. Read moreGenuine Expedia guest review
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