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  • InterContinental Chicago Magnificent Mile
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All hotels in Chicago, Illinois, United States
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1 room,  2 adults 
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Room 1:

InterContinental Chicago Magnificent Mile - Chicago

41.89125, -87.62412
4.5 stars
505 N Michigan Ave, Chicago, IL, 60611 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $159
Price Match Guarantee
4.2 591 5

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    Landmarks near InterContinental Chicago Magnificent Mile

    • Tribune Tower Hotels - Chicago 68 yards
    • Wrigley Building Hotels - Chicago 190 yards
    • Magnificent Mile Hotels - Chicago 250 yards
    • Michigan Avenue Bridge Hotels - Chicago 290 yards
    • Arts Club of Chicago Hotels - Chicago 300 yards
    • All landmarks in Chicago

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    Overview of InterContinental Chicago Magnificent Mile - Chicago

    Location.
    Occupying a 1929 historic landmark, this Chicago luxury hotel is located on the Magnificent Mile, steps from myriad shops and restaurants. The Art Institute of Chicago, Millennium Park, Navy Pier, and the Willis Tower (formerly Sears Tower) are all within 1 mile.

    Hotel Features.
    Guests are welcomed into a four-story lobby with a grand staircase and cast-bronze ornamentation. 52,000 square feet of meeting space is available across 27 rooms. A large indoor pool is adorned with a mosaic-tiled bottom. A fitness center and a sauna are also available. The InterContinental's Michael Jordan Steakhouse serves lunch, and dinner and The Continental serves breakfast. Floor-to-ceiling windows face Michigan Avenue. The Eno lounge offers more than 300 wines, 35 artisanal cheeses, and a rotating menu of truffles and chocolate bars. A Starbucks coffee shop is in the lobby. This property is smoke-free.

    Guestrooms.
    Guestrooms feature luxury bedding and city or lake views. High-definition LCD TVs come with premium channels. Wireless Internet access is available for a surcharge. Rooms also offer large desks, minibars, CD players, coffeemakers, and complimentary daily newspapers. Italian marble bathrooms include terry bathrobes, makeup/shaving mirrors, and designer bath products. Turndown service is provided each evening. Pets are permitted only in Historic Tower guestrooms.

    Image of InterContinental Chicago Magnificent Mile, Chicago
    4.2 out of 5 Excellent (591 reviews)
    (Neighborhood average 4.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The rooms were very nice, slightly small, but perfect for no more than two people. The pool was very nice, work-out areas were exceptional. Excellent... location. Hotel restaurants were fairly pricey, but it goes with the city. Everyone was very accommodating and friendly. I would recommend staying in the newer portion of the hotel. by Heidi  from Ohio on 05/14/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $159
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior One King Bed

    Deluxe

    Two Premier Double Beds Historic Tower

    Standard

    Historic Tower Room

    Main Building Room

    Premier Historic Tower King

    Deluxe One King Bed

    Two Double Beds

    Parlor Room with Queen Sofa Bed Only

    Two Double Beds

    Standard

    Suite One King Bed

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Pets allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Bar/lounge
    • Elevator/lift
    • Gift shops or newsstand
    • Number of floors - 41
    • Restaurant
    • Shopping on site
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 792
    • See more facilities
      • Luggage storage
      • Meeting facilities size (feet) - 52,000
      • Meeting facilities size (meters) - 4831
      • Number of meeting/conference rooms - 27
      • Parking limited (surcharge)
      • Valet parking (surcharge)
      • Wireless Internet access - surcharge
      • Year Built 1929
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom scale
    • Coffee/tea maker
    • Desk
    • Hair dryer
    • In-room safe
    • Iron/ironing board
    • Minibar
    • Multi-line phone
    • Wake-up calls
    • See more room details
      • Air conditioning
      • CD player
      • Climate control
      • Complimentary newspaper
      • Complimentary weekday newspaper
      • Pay movies
      • Premium TV channels
      • Video-game console
      • Voice mail
    • Services
    • Fitness facilities
    • Hair salon
    • Laundry facilities
    • Multilingual staff
    • Parking (surcharge)
    • Porter/bellhop
    • Safe-deposit box at front desk
    • Sauna
    • Self parking
    • Valet parking
    • View more services
      • ATM/banking
      • Babysitting or childcare
      • Complimentary newspapers in lobby
      • Concierge services
      • Currency exchange
      • Express check-in
      • Express check-out
    • Business & Event
    • 24-hour front desk
    • Business center
    • Business services
    • Computer rental
    • Dry cleaning/laundry service
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Room service (24 hours)
    • Secretarial services
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • Braille or raised signage
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    • The property is a member of Historic Hotels of America.

    Dining

    Michael Jordan Steak House Michael Jordan’s Steak House Chicago offers fine dining in a relaxed, approachable backdrop, sure to charm locals and tourists alike. Located on the second floor of the Historic Tower and serving lunch and dinner daily.

    Michael Jordan's Bar Located in the hotel lobby, this bar offers seating for up to 90 guests. Serving artisanal wines, local craft brews and classic cocktails featuring housemade juices and the freshest ingredients.

    The Continental Open for breakfast, The Continental serves an array of traditional delights and heart healthy dishes with a refreshing twist. Located on the second floor of the Main Tower.

    ENO - Featuring a menu of wine, cheese, and chocolate. Available are more than 300 wines, 35 artisanal cheeses, dried fruit and nuts, and a rotating menu of truffles and chocolate bars. Bar and communal-table seating. Located on the second floor.

    Room service - Available 24 hours a day.

    Recreation

    The hotel's fitness center offers both cardiovascular equipment and weight machines. The indoor pool features a mosaic-tiled bottom; the facility also offers a sauna and men's and women's locker rooms.


    • Golfing nearby
    • Tennis nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: USD 14.95 (for 24 hours, rates may vary)
    • Fee for wireless Internet in limited public areas: USD 14.95 (for 24 hours, rates may vary)
    • Valet parking fee: USD 57 per day (in/out privileges)
    • Pet fee: USD 50 per stay
    • Pet deposit: USD 50 per stay
    • Facilities fee: USD 12 per person, per day and includes use of:

    • - Fitness facilities

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Chicago, Illinois, United States
      of
    41.89125, -87.62412
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    Area map

    A short guide to Magnificent Mile - River North

    Magnificent Mile, a part of Michigan Avenue from the Chicago River to Oak Street, appeals to tourists because of its flashy department stores and fancy restaurants. Several of the Windy City’s architectural wonders are here, including the John Hancock Center and the Old Chicago Water Tower. Just north of the Chicago River, River North is home to the city’s shopping, design, and gallery districts.

    see all hotels in Chicago

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Tribune Tower - 100 yards
    • Michigan Avenue - 100 yards
    • Wrigley Building - 200 yards
    • Shops at North Bridge - 200 yards
    • Michigan Avenue Bridge - 300 yards
    • Arts Club of Chicago - 300 yards
    • Magnificent Mile/Mich. Ave - 300 yards
    • American Medical Association Headquarters - 300 yards
    • Bridgehouse and Chicago River Museum - 300 yards
    • Grand Station (Red Line) - 400 yards

    3.0+ mi

    • Chicago Midway Airport - 9.3 miles
    • Chicago O'Hare Airport - 16 miles
    • Chicago Executive Airport (PWK) - 21 miles
    • Gary - Chicago Intl. Airport (GYY) - 22 miles
    • Romeoville Lewis University Airport (LOT) - 31 miles
    • Chicago DuPage Airport (DPA) - 32 miles
    • Waukegan Regional Airport (UGN) - 38 miles
    • Joliet Park District Airport (JOT) - 38 miles
    • Michigan City Municipal Airport (MGC) - 43 miles
    • Valparaiso Porter County Municipal Airport (VPZ) - 44 miles
    • Aurora Municipal Airport (AUZ) - 44 miles
    All hotels in Chicago, Illinois, United States
    Reviews
    • All (591)
    • Business (66)
    • Romance (51)
    • Family (72)
    • Friends (57)
    • Other (345)
    4.2 / 5
    Excellent

    Score breakdown (from 591 reviews)

    • 5.0
      (299)
    • 4.0
      (179)
    • 3.0
      (63)
    • 2.0
      (33)
    • 1.0
      (17)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.3
    • Comfort
      4.2
    • Condition
      4.1

    Reviews: Overall

    • < Previous
    • Page 1 of 12
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    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall very good
    Genuine Hotels.com guest review
    4 night business trip in May 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in May 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Romance trip
    May 17, 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Mother's Day Get-Away"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The rooms were very nice, slightly small, but perfect for no more than two people. The pool was very nice, work-out areas were exceptional. Excellent location. Hotel restaurants were fairly pricey, but it goes with the city. Everyone was very accommodating and friendly. I would recommend staying in the newer portion of the hotel.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    Heidi
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in May 2013
    Olivia
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Great Locatino"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Hotel is in a great location. Room was comfortable, but bathroom was not as clean and up-to-date as one would expect for this level of hotel. Overall would recommend.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Bryant
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip with friends in Apr 2013
    Intercontinental
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Competitive rates, but TINY rooms and noisy HVAC"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      5.0
    Great location, competitive rates. Three downsides - (1) the room was uncomfortably small (even by big city standards); (2) the heating/AC was too noisy; and (3) the WiFi charge was higher than usual.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "We'll Be Back Here Again"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel, perfect location - walking distance to the best parts of Chicago.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    Keith
    US

    InterContinental Chicago Magnificent Mile - Chicago
    3.0 / 5
    Good
    "Nice place on the Mag Mile"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Overall I have mixed reviews. The pros: Very clean room and the rest of the hotel seemed to be the same (which is my #1 priority). Staff was very friendly and offered to help with whatever we needed. The cons: Our room was very small. We were only staying for one night, but I didn't expect it to be THAT tiny. I went to use a little hand lotion from […] complimentary ones in the bathroom, but they looked like they were left from the previous guests. Like they were not replaced with new ones. I went to use some of the lotion and the bottom of the bottle was full of thick, dirty, soapy residue. Pretty gross. Needless to say I didn't use the lotion. The other con was I paid for the breakfast when I booked the room and it would have been really good except that everything in the HOT buffet was completely COLD. French toast, hash browns, Eggs Benedict, bacon. COLD. Very disappointing. I think I just expected more from a hotel located on the Mag Mile and for the cost of the room itself. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    C
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Cook
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Convenient luxury"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    Location was perfect with shopping, dining, and cultural sites all around. Newly renovated tower was comfortable but the room furniture was oddly arranged making it feel a little cramped between desk and beds. No biggie though.
    Genuine Hotels.com guest review
    3 night business trip in Apr 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "loved it in every ways"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We arrived at 10:30 and were able to get early check in. The rooms was very nice with a couch and computer. Walking distance to many attractions and great restaurants. Staff was very helpful and friendly.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2013
    Amanda
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Love the location"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Be careful when booking with breakfast....know that they don'y begin serving until 630 on week-ends which makes it difficult to make an early flight at O Hare. And no refund was possible when we needed to leave before the kitchen openned
    Genuine Hotels.com guest review
    1 night romance trip in Apr 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    1.0 / 5
    Poor

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Great last minute deal"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Nice quick overnighter for us. Location is great in middle of Michigan Avenue.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Steve D
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "romantic weekend with a 1 year old."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    I informed the reservation person that it was my wife's birthday and we were traveling with my one year old son and that we would appreciate a room with a view in case we needed to stay in the room. To my surprise they put us on the top floor and sent us wine for my wife's birthday. And overall took excellent care of us. Highy recomend this hotel. Keep […] in mind it is older,but a classy feel! Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    pete
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "1st trip to Chicago"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      5.0
    overall everything was nice. the room was a little on the small side.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Dave
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Room and pool"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Room was a liitle hard to move around and pool is not little kid friendly. pool is jr Olympic size for swimmers only. otherwise free breakfast was great and not far from malls within walking distance
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    Dana H.
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Excellent location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Loved the service and the staff. The location was excellent but the rooms were small and hard to walk around. I would definitely stay there again.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    Fara K
    US

    InterContinental Chicago Magnificent Mile - Chicago
    3.0 / 5
    Good

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    3.0 / 5
    Good
    "Great location, nice hotel but nothing exceptional"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    Nice clean hotel but nothing exceptional. Great location. Beautiful pool but needs a major update!!!. Chicago is a great city offering so much, The Intercontinental on Michigan avenue is conveniently located.
    Genuine Hotels.com guest review
    2 night family trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Great location and very clean"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We really enjoy staying at the Intercontinental at Magnificent Mile. It is within walking distance to a lot of fine restaurants and upscale shopping. The rooms are very quiet and roomy. We will definitely stay there the next time we are in Chicago. The only disappointment was the service at Michael Jordan's Restaurant and Eno Wine Bar which are off […] the lobby of the hotel. Read more
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    OskVA
    US

    InterContinental Chicago Magnificent Mile - Chicago
    3.0 / 5
    Good
    "Very convenient location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    The hotel is very well located; however, we were very disappointed in our room. It was very dark, with only one small window high up on the wall allowing in very little light. Felt a bit oppressive. Plus, the room was very dusty. At check-in, we were told we were being "upgraded" to the historic tower, but boy that didn't feel like an upgrade! Next […] time, I'll wait for a room in the non-historic portion of the hotel ... Starbucks is a nice plus, located adjacent to lobby. Pool was pretty, but not as clean as I would have liked to see. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Perfect location for shopping and eating trip!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    It's the perfect hotel for shopping , walk outside the hotel you are there. The rooms are very small so don't expect any extra room to spread out. The hotel has just been renovated , very nice and clean. Ice machine was 6 floors away , but no big deal. For the time we spent in the room and the price we got it for, I will stay here again for sure. Hotel […] staff was also very nice. Read more
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    Joanie
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Location could not be better"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We had a wonderful stay. All the staff was very professional and friendly
    Genuine Hotels.com guest review
    4 night trip in Mar 2013
    Robert
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Great Location and Cleanliness"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We arrived to the Intercontinental for a one-night stay at 3:30 PM. We stayed in the modern wing. Our room was not ready, which was irritating. To compensate, they gave us a late checkout for 2 PM. One thing I disliked a lot was that the elevators were very crowded and it took 10 minutes to get a elevator. Our room was very clean and comfortable. We […] had a magnificent view. However, I wasn't impressed with the bathroom which was clean, but small. The wi-fi was very overpriced. The locker room staff was very accommodating and the pool was very nice. Overall, GREAT location, it was located in the center of the downtown area. It was clean, although slightly cramped. I would come again but maybe at not such a crowded time. Read more
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    Kate C
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Beyond expectations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Got a great price for luxury hotel, and was not disappointed. They even upgraded me to a larger room. Very quiet, clean, staff most professional. The property itself could probably use a refresh, but I'd definitely stay there again.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Other trip
    Mar 26, 2013
    Heather
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Excellent service when it counts"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    During our stay, we received devastating news of an unexpected death, which required us to immediately return to our home. I cannot express how helpful the gentleman at the coinceriege desk was when I asked for help re booking airline tickets. He immediately checked all airlines and took charge. Bellmen were called, taxi's ordered, we were packed and […] on our way within an hour. We will never forget his kindness nor the grace the hotel's entire staff showed for us. Read more
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    Christine
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    1.0 / 5
    Poor
    "customer service - this hotel fails!"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      5.0
    • Condition
      5.0
    Luxury hotels always have the wow factor, so it comes down to customer service - and this hotel has none! The hotel has a confusing layout - and you have to take a second elevator to the garage, yet no one seems at all interested in letting you know this. The hotel has also installed a very odd computer with a toy keyboard on each desk...when I called […] downstairs to say I couldn't get it to wok, I was met with a surly "That computer is installed by a third party, we have nothing to do with it." There are many gorgeous hotels in Chicago. My advice - find another one! Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Celia
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent
    "Five Star Service on Chicago's Mag Mile"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Rooms are clean and efficient. Not as roomy as some of the newer hotels, but comfortable overall. Fitness Center charges a fee, which would be fine if the equipment was newer and in better condition. By far, the star of the InterContinental Hotel is the staff - from the concierge to the bellman to the front desk - guests are made to feel as welcome […] as a favorite cousin. My husband and I have stayed at many hotels in downtown Chicago, but we have concluded it would be hard to find better staff than here. Bravo! Read more
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "The place to stay!!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was the most beautiful hotel, it was very close to everthing that our family wanted to do, there is SO MUCH history in the building, and the entire staff was genuinly awesome!!! We'll, definately, be going back!!!
    Genuine Hotels.com guest review
    1 night family trip in Feb 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    2.0 / 5
    Fair
    "Was disappointed in quality of this Intercontinent"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Called consierge for a shower cap and it never arrived. Called house keeping the next day and they delivered. There were no wash rags in the room the 2nd day, had to call front desk. Hot water in shower was sporatic. Handles on the sink were old, missing the C on the cold handle. Received a call at t4:30 a.m. from front desk, asking if someone we never […] heard of could come to our room. Read more
    Genuine Hotels.com guest review
    3 night trip in Feb 2013
    gbl
    US

    InterContinental Chicago Magnificent Mile - Chicago
    3.0 / 5
    Good
    "Decent"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    I had higher expectations for this hotel than what it was. Location was great but our room was pretty small. Shower handle was about to snap off. Other than those two things it was nice, clean and service was good
    Genuine Hotels.com guest review
    Romance trip
    Feb 26, 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    Family trip
    Feb 24, 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    InterContinental Chicago Magnificent Mile - Chicago
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This hotel made all aspects of our stay a little better due to its proximity and amenities. While we don't usually stay in upscale hotels while traveling this was well worth it. The biggest downside to take away our home away from home atmosphere was the pay for wireless Internet and fitness center.
    Genuine Hotels.com guest review
    3 night trip with friends in Feb 2013
    Jake
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Right on the Miracle Mile."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Starbucks in the lobby. Walk right out the front door of the hotel and you can start shopping.
    Genuine Hotels.com guest review
    2 night family trip in Feb 2013
    Chris
    US

    InterContinental Chicago Magnificent Mile - Chicago
    2.0 / 5
    Fair
    "Expected Better"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      1.0
    Hotel room was certainly not up to 4.5 star quality. We had no issues with service etc but the room was very run down, wall paper poorly patching holes in the wall, pictures on the wall damaged and bath tub / sink flooded when you used them. For the star rating and price I would have expected better.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Shane
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding
    "Fantastic Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This Hotel is excellent! I have traveled for about 25 years for both business and travel and I rate this hotel is excellent. All new, clean, excellent service from storing luggage at the bell hop, to housekeeping where they have a manager check all the housekeeping work as a quality control. Room service was quick and prices reasonable. Gym is excellent […] and the pool is like a mansion. Upgrades: Hotel parking is high they quoted me $57.00 a day so I parked at a garage for 40.00 a day right behind the hotel. I also give the Michael Jordan restaurant in the lobby a “B” grade. PS: Awesome Starbucks next to the hotel. Read more
    Genuine Hotels.com guest review
    4 night trip in Feb 2013
    Mike
    US

    InterContinental Chicago Magnificent Mile - Chicago
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a perfect stay!
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US
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