Hotel needs major renovation......Some of the rooms are being partially renovated but the exterior of the hotel needs a lot of help.Genuine Expedia guest review
"Worst Room Ever"
It sucked.Genuine Hotels.com guest review
The hotel was ok but I was just very uneasy after I found a bug in the bathroom.Genuine Hotels.com guest review
Room itself was good and clean. We requested a queen size bed but received a double. Hotel explanation was that hotel beds are not the same as regular beds. It took 10 minutes for water to get hot. Room keys quit working several times and had to get new keysGenuine Hotels.com guest review
I was not expecting the Taj Mahal for the price, however, I did expect that the hotel would meet the advertised benefits, such as free wifi and breakfast. The internet access was spotty at best, the breakfast consisted of cereal, bagels and chocolate covered mini-donuts clumped together on a plate because there was no air conditioning in the lobby/breakfast […] area. The outside appearance was shabby, the first room they sent us to reeked of cigarette smoke even though it was designated as non-smoking. The second room was a little better, although there was still some smoke odor as well as an unidentified "unclean" smell. Housekeeping only tidied the room and exchanged towels if you asked them to, and the day we asked for clean towels, they never came. The ice machines were broken, except for the one in the lobby - even that one stopped working by the time we left. On the third day of our stay, we checked out and went elsewhere, rather that spend another night there. On a positive note, the staff was pleasant although they were not able to rectify the issues, and the swimming pool looked attractive and seemed clean. This hotel is apparently part of the Wyndham chain - I've never had a problem with their hotels in the past, but this one is definitely a black eye for them. Read moreGenuine Hotels.com guest review
"Disgustingly dirty and dingy."
Hotel room was abysmal. Extremely dirty, and smelled of mildew. Bed was uncomfortable.Genuine Expedia guest review
"A " WELL WORN MOTEL ""
Our stay was for two nights as we attended our High School Reunion in Berea, Ohio. Check-in was fine altho delayed by a very irate customer ( not sure what his problem was )...room appeared to be fine as we dropped off our suitcases & left for our reunion....upon our return at 11:00 PM we found blood on our bottom sheet ! Not good but upon calling front […] desk we were told to bring it down & exchange it ! This I started to do but met ' Vera ' in the hallway & she was the highlight of our stay....I hope I have her name correctly...she traded out our fitted sheet & apologized ' forever '...next morning she was on duty & we could tell she gave our room a lot of EXTRA care to make up for the night before.....GREAT GAL !! Overall, the price was very reasonable BUT the motel appeared to be in transition, as our room's carpet was brand new but the hallway carpets were very old & ' tired !' This property needs some TLC & appeared that it had recently ' changed hands '....it has potential & was in a good location Read moreGenuine Expedia guest review
"You get what you pay for"
No toilet paper or towels in the bathroom. Noisy a/c unit. The room was clean. When I was getting the towels and toilet paper, other guests were there complaining about their rooms.Genuine Expedia guest review
Nice room, but I would have liked a refrigerator. My coffee maker did not work, the staff promptly asked if I wanted a new one.Genuine Hotels.com guest review
"IF YOU LIKE HORROR MOVIES YOU WILL LIKE THIS HOTEL"
No Towels in room. Had to go to front desk to get more. Very loud, obnoxious guests. What ever they call breakfast, it is not. Cold cereal and small broken donuts. ceiling in our room was caving in from water leaks above. The hotel is ghetto.Genuine Expedia guest review
"Very nice room. great price, close to airport!!!"
Very pleased with over all experience! My daughter had to fly out of Cleveland very early in the morning, so we were just in need of a place to crash for the evening, we were not looking for anything spectacular. We were pleasantly surprised. The room was cozy, beds were comfortable, nice size tv, mini-frig and microwave in the cabinet under the tv […] (which was a surprise) coffee pot, iron & iron board, oh and a hair dryer. A walk across the parking lot, got us to Bob Evan's for a late dinner, which was great after our long drive. I would definitely stay here again!!! May next time get a chance to use the pool! Read moreGenuine Expedia guest review
The entire hotel as a whole was surprisingly disgusting because the Howard Johnson in my area is pretty nice. I didn't even feel comfortable putting my bags on the floor or walking around without shoes. You get what u pay for and ill never stay here again.Genuine Hotels.com guest review
I would never stay there again.Genuine Hotels.com guest review
"Ok hotel for the price. Very conviently located."
Not much of a contintial breakfast. The room was ok looking, a little dated. Very close to airport and highways. Had a great view of the fireworks for the towns celebrations.Genuine Expedia guest review
Very good hotel, everything ok !Genuine Hotels.com guest review
"One night stay"
They need to upgrade this hotel, or tear it down and build another, they are trying to keep it afloat, but it has been abused and is in great need of repair and decorating.Genuine Expedia guest review
"convenient to where we needed to be"
The staff was very pleasant. The room was small for two beds buut so was the price.Genuine Hotels.com guest review
Non-smoking room smelled like an ashtray. Room odor was offensive.Genuine Hotels.com guest review
The room is totally dirty. Especially bathroom is like one year no cleaning. I will not use this hotel again.Genuine Expedia guest review
"Worst hotel ever"
Don't even think about it. Trust me.Genuine Hotels.com guest review
"Any Port in a Storm"
Our stay was surprisingly less stressful than many others who struggled to get into this hotel. It was convenient to the airport and luckily the shuttle service started at 4:30 a.m. since we had an early flight. The room was very adequate for us but the hotel in general is in need of repairs. The storm the night before left a lot of the carpet wet and […] soggy. I must commend the manager of this hotel in keeping his cool under such extreme circumstances. Read moreGenuine Hotels.com guest review
"you get what you pay for"
breakfast was like finding something in a kitchen that hasn't been stocked for weeks The night person was rudeGenuine Hotels.com guest review
To describe it in one word: HORRIBLE! Will never go back to that hotel.Genuine Hotels.com guest review
The room looked oldGenuine Hotels.com guest review
"You get what you pay for."
I planned to stay here for the weekend since the hotel looked like a great deal. Something like $51 a night to stay somewhere with a pool, free wifi, and breakfast. Within the first 24 hours of my stay I had been locked in my room, out of my room and out of the third floor due to faulty doors and keycards. The staff was incredibly rude to me when I […] asked to be switched to another room the next day, which they kept promising but never provide. I ended up leaving the hotel, without a prospect of a new room.They also provided the wrong hours for breakfast, causing me to miss it. Overall, the staff was unprofessional and unwilling to make my stay comfortable. Read moreGenuine Expedia guest review
"Just the BASIC Accommodations"
This is a much older hotel from the 1950s-60s era. There is no central hallway on each floor; the doors to each room are accessed off the external balcony walkways. The door to each room opens out to the local weather (if it's raining hard, the rain will get the carpeting & bed wet/soaked). The window of each room looks out to the walkway; anyone walking […] by can look into the room if the curtains are open. The desk was right beside our window so anyone could have seen the electronics I had lying on top. This would not be a good hotel for larger individuals. The bathroom sink was outside the door leading to the shower & toilet; that room is VERY small. I'm 5'2" and it was uncomfortable for me to turn on the shower and try to close the door. Our room did not have a clock/radio. I called the desk for a wakeup call but used my cell alarm for backup. TV reception was nonexistent; of all the channels listed in the room guide, it picked up only 2 of the local network channels, TWC, and CNN but all were snowy. All the lamps are just that, lamps. None in our room had additional electrical outlets on the base; I charged my phone out of the wall outlet near the floor (by unplugging the desk lamp). There was no room fridge. It did offer internet connection in the lobby area and had a breakfast buffet available in most hotels. Read moreGenuine Expedia guest review
"Perfect for a quick stay"
My husband and I stayed here for one night before leaving on vacation from the Cleveland airport. For a one night stay- it was perfect. We had a clean place to sleep and shower. Breakfast was pretty decent and the continental presentation was good. We also took advantage of the free airport shuttle service and our driver was so nice and helpful! If […] you are actually vacationing in Cleveland and you are looking for a place with ambiance, I would probably not recommend this hotel. Short stays - absolutely! And you cannot beat the price! Read moreGenuine Expedia guest review
"so so ok for the cost"
Pool was being painted should have done that month's ago. The property is in pretty poor shape but hey, ya get what ya pay for. 54 a nite, suits me fineGenuine Hotels.com guest review
The location was right where I needed it. The staff was friendly and helpful. Rooms were clean and nice.Genuine Hotels.com guest review
"Smell of Smoke"
I was in a room that was suppose to be for non-smoking, but others had smoked in the room and it smelled bad. Also, the air conditioner did not work well.Genuine Expedia guest review
I wasn't expecting much for the price and in arrivali thought I was right. Just a smaller old looking hotel. But when I opened my room door I couldn't believe it. It was completely remodeled with new carpet and furniture. It was up to date in style, not like the photos on the website. The pool was clean. The staff was friendly. I will definitely go […] back. Read moreGenuine Hotels.com guest review
"Adequate for the price"
Hotel is still under renovations. Our room was done and clean and had all the amenities. Pool was being painted and new lights and landscaping. Was almost done when we left. Free breakfast was only 6-9 am so we missed it every day. For that price, we were satisfied.Genuine Expedia guest review
"not much to say"
Not a great stay. Neighborhood was good but this place needs a lot of work. Staff was alright, but next trip I'll book elsewhere.Genuine Hotels.com guest review
"Cheap and easy, gross and stinky."
There was a booger affixed to the middle of the tv screen. I asked for a non smoking room and got assigned to a non smoking room that smelled of an ashtray and cat per. We walked in and walked right back out to the front desk. They gave us another room which was better smelling. Besides the booger, the full-size bed slanted downward from the foot to […] the head. The two pillows were stained a yellow-brown color and covered with one thin pillow case. The pillows were pretty flat. I have stayed in worse though. At least I saw no signs of bed bugs and the mattress appeared to be clean. Read moreGenuine Expedia guest review
I checked in. Then heard someone come in asking for a room and if there was a pool. The response was that the pool was getting maintance (it was late June...shouldn't this have been taked care of by now?). Walking to my room, the whole hallway appeard to be under maintance (doors were open, carpets were up, stuff was pilled on top of the bed and guys […] were in the hallway working). I got to my room and I'm pretty sure it was the only one within 5 rooms not getting worked on. They said they were ending for the day. Once in my room, the carpet was stained. The comforter had a hole in the bedspread and the mattress was low to the ground. Upon looking at the mattress, I saw it was only about 6" thick and the corners were pulling upwards. I felt gross even sitting on the bed so I booked another hotel, took my room key downstairs and told the front desk I couldn't stay. She just looked at me and didn't offer any questions or assistance as I walked out. For about $58 with tax, you can find plenty of other hotels within 5 miles of this one. *Please note that I've stayed in my share of "2 star or less" hotels before but this one took the cake. The room was GROSS. Read moreGenuine Hotels.com guest review
Easy access from interstate, close to restaurants.Genuine Hotels.com guest review
"Howard Johnson in Cleveland, OH"
The Howard Johnson Hotel in Cleveland is not advertised properly. I had reserved a room with a Queen bed. The room had what looked like a very small full size bed, not a Queen. The pool was out of service and had no water in it. I requested a refund after I checked into the hotel. The hotel's policy is no refunds only exchanges. Therefore, I was upgraded […] to a room with a King Size bed; I did not have to pay any additional fees for the room. The ice machine was broken as well. Overall, I believe the hotel is of poor quality, and I will never stay at a Howard Johnson Hotel again. Read moreGenuine Expedia guest review
The place first off didn't have very talkative staff, so me and my roommate didn't know when breakfast was, when we were supposed to check out, or the like. The room also had a terrible smell to it which made both of us nauseous. We had the room booked for another night, but decided against staying and just cancelled that reservation too. All in all, […] this place is only good for one night, if that. Use as a last resort option. Read moreGenuine Hotels.com guest review
"Decent Place, Decent price"
It's no 5 star hotel, but it's a clean and decently maintained cheap place to put your head down at night.Genuine Expedia guest review
This was the smelliest room I have ever encountered. There was a strong scent of urine. The door frame had a huge dent where it had previously been pried open w/ a crowbar. The pool had no water. There was a huge dumpster overflowing w/ garbage. The staff were helpful in switching my room. The new room was clean but not well stocked (no tissues or notepad). […] The bed and pillows were not comfortable. The staff told us that the only 2 restaurants around were Bob Evans and Goody's, but there were lots of others in the area. The exercise center was just an empty hotel room w/ 3 workout machines which were not in good working order. I would not recommend this to anyone and will never stay here again. Read moreGenuine Hotels.com guest review
"Please don't stay here"
It was okay if you were just passing thru town.. Bathroom area was not clean at all, dirt spots on floor & on sheets.. I only stayed here to save money..Never again..Genuine Expedia guest review
"To Stay before an Early flight"
The Staff could not have been nicer or more accomodating. They did the best they could with what they have. The motel itself is dated. Old looking parking lot, unfilled pool with peeling paint, stained carpets in room, rusty bathroom fixtures. However, if all you are looking for as we were is a place to spend the night in order to be a the airport at […] the crack of dawn and not have drive in the middle of the night, This is your place. Room was clean, bed was comfortable and no bed bugs!! Round the clock airport shuttle, (or you could walk if you had to). For this purpose I would recommend this motel. Read moreGenuine Hotels.com guest review
great,,hotel shoul kill some weeds,,,appearance,,,,2.9Genuine Hotels.com guest review
"It is a good hotel"
It is a good hotel,closing to the airport.You can walk there in 30 minute from the airport.Genuine Expedia guest review
"Decent for the price but poor shuttle service"
A mediocre inn, ok for the price. My major complaint was a long wait for the shuttle. We arrived at the airport and waited 20 minutes before calling the inn about the shuttle, not once but twice. Told us both times it was on the way. It finally arrived 45 minutes after we started waiting. At the inn, staff was civil but not overly friendly. Room was […] relatively clean with decent amenities. You get what you pay for, but next time I would pay more for a better experience. Read moreGenuine Hotels.com guest review
Place was like a college dorm. No pool an overall crappy time ! Booked here too save a couple bucks and take a swim till we got our next room in town the next day! Staff was ok but pool was a bummer!Genuine Expedia guest review
"Avoid at all cost!"
I made the mistake of staying at this hotel recently. While the location is right off I-71 and close to the airport, it didn't make up for some of the issues I had here. First off, it took four, yes four different visits to the front desk to get a card key that actually unlocked my room. The staff was friendly but couldn't figure out why my keys weren't […] working, They ended up unlocking the room with a master key but told me I couldn't leave the room, unless I wanted to get the door unlocked, for a couple of hours. Not acceptable. There was also blood sprayed out on the sidewalk in front of my room. A fight perhaps? No one seemed to care it was there. Room had paper thin walls so I heard people talking in other rooms all night long even with my TV on. Won't be staying here again. Any Howard Johnson hotel for that matter. Read moreGenuine Hotels.com guest review
"Miserable hotel at any price point!"
Poor service, dismal condition...best thing going was location and a nice shuttle driver.Genuine Hotels.com guest review
"overall a nice hotel for the money."
Overall a nice hotel, the only complaint was that the two rooms we booked only had a single small towel each.Genuine Expedia guest review
"It is what it is"
Not the greatest hotel, but it works. Has a bed and tv. Air conditioning worked, water was hot. If that's all you need it for and aren't looking for something fancy, this is the way to go. It cheap and serves its purpose.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )