"Not a good experience"
I found the room dirty, and the bathroom/tub was dirty. The carpets were stained. The service was not great either. I would not recommend this hotel to anyone.Genuine Hotels.com guest review
"Nice simple rooms"
Generally satisfied, hotel does need some maintenance.Genuine Hotels.com guest review
"Hotel staff was very helpful and nice."
Both sink and bath tub handles fell off when I tired to turn. You got what you pay for.Genuine Expedia guest review
"Do not stay here"
Well the room didnt have towels or washclothes, the wifi did not work, the staff there were rather rude the breakfast they offered was juice bagels and donuts that looked like they were run over by a truck, the beds were very uncomfortable, the ice machine on my floor was broke and head to go to the lobby three floors down to get ice, there was two […] occasions where I heard other people complaining about the cleaniness of their room as well as the horrible internet connection,on a whole I would never stay at this hotel again Read moreGenuine Expedia guest review
"The nastiest hotel on Brookpark"
Their rooms are very nasty and disgusting it took up to three rooms to give me before they got it right they did not have clean linen no wash cloth I had to wait for them I would never go back to this hotel againGenuine Hotels.com guest review
"Worst hotel experience"
This was a nightmare experience. We had no towels (seems to be a theme in these reviews). Our room had hair all over. Lots of hair on bathroom floor. Hair on the bed and pillows. When we asked for another room, the representative refused. Then Hotels.com contacted representative about another room for us. We finally were given another room (with no […] apologies or acknowledgement of our dissatisfaction) which was equally inappropriate. More hair on the floor and sink. Unable to run the fan/ac in the room because it smelled horrible when we tried to. Overall-horrible experience! I have stayed at "inexpensive" motels in the past but never experienced anything like this. Read moreGenuine Hotels.com guest review
First the hotel receptionist is rude in inviting us... Next - the room looks horribly badly maintained and followed by small beds.. I picked a double bed and ended up sleeping in a small double bed equivalent to the size of single bed....plz don't choose this hotel....Genuine Hotels.com guest review
"An ok stay for just passing thru..."
The hotel seemed old & run down a bit. I didn't like managements own personal touches in the main office - Indian statues. The office was not professionally kept & the place was outdated. I had ants in my room & at night, the stairwell on the right side of the building didn't have enough lighting or a sense of security. There was a lot of brush surrounding […] it. Read moreGenuine Hotels.com guest review
"nice place for the price"
the room was clean Bed very comfy. check in was fast and efficient.Staff very niceGenuine Expedia guest review
Poor service and not clean.Genuine Hotels.com guest review
"catching a plane out of Cleveland"
Wished hotels close to airports would either serve breakfast earlier or discount the rate for those heading out to early to eat.Genuine Hotels.com guest review
The room was not clean. 1st ...they put us in a room with a full side bed 2nd...they move me to a king room that was smoke containmentaed...really bad 3rd room was not clean..... really not clean The next night I stayed in a Marriot...WOW!!!!!!!!!!!!!!!!!!!! what a fantastic difference...and only $35 more per nightGenuine Expedia guest review
"Howard johnson in cleveland oh"
Our room was nasty. All types of hairs and stains on our sheets. Holes in our itted sheet and food crumbs in our bed. The hotel manager said they have been having complaints on the one house keeper. FIRE HER THEN!!! they changed our room and the bed was also dirtyGenuine Expedia guest review
"closeto some family members"
verydisapointednotwathiexpetedGenuine Hotels.com guest review
"noisy and not clean"
rooms are noisy and sometimes room services forget to cleanGenuine Expedia guest review
"Rat poop in the toilet room."
I booked this hotel because it was close to the airport and had an airport shuttle. I thought Howard Johnson's had a decent reputation, and the price was right. The door jamb was damaged and we could not lock the exterior door. Overnight, rat poop appeared in the toilet room. There was a rolly-polly bug in one of the beds. The carpet was filthy. I had […] to wear socks AND shoes to feel safe from germs. I am not a wimp but this place was the grossest I have ever stayed in. The building is in need of repair and major cleaning. Thank God my flight was super early so I didn't have to face the "breakfast". Read moreGenuine Expedia guest review
Booked a queen bed and got a full size bed on a queen frame. The chair leg was broke. The remote for the 27 year old tv didnt work nor did the buttons on the tv. The mirror wasnt attached to anything it was just propped up. We booked 3 months in advance, and when we got there for check in, they didnt even have a room ready for us, so we had to wait […] until their chainsmoking maids rushed to halfass clean our room. The absolute worst hotel stay in the history of hotel stays. I woudnt put my dog up in this filthy rats nest of a motel. Read moreGenuine Expedia guest review
Ok,good service.Genuine Hotels.com guest review
"Disappointed even at low pro\ice"
Hotel is clean but worn. Although there were three of us checked in, there was only one set of towels left two days in a row. WIFI did not always work. Hair dryer and towel rack came out of wall when we used them. Continental breakfast was OK.Genuine Hotels.com guest review
"Not typical quality for Howard Johnson"
Didn't feel safe here. The building is old and needs renovation. Cheap isn't always this sketchy.Genuine Expedia guest review
"Mildew odor due to roof leaks"
I was pretty disappointed and will not stay at a Howard Johnson again. Room was changed three times at check in due to pet and mildew odors upon arrival to the room. Also WiFi service constantly went out. Had to rountinely go to front desk for towels, the continental breakfast was very disappointing.Genuine Hotels.com guest review
"convienient to the reunion I was going to."
Had a few problems with the wireless internet, but it was ok. The grandkids enjoyed watching movies on TV so internet wasn't that important.Genuine Hotels.com guest review
"view from rear view mirror"
Hotel would not refund any part of my fees,when I had to depart one day early ! Many small details of the hotel were not attended to - ice machine only worked 1 day of 4, room had no toilet paper holder, only 1 towel provided upon arrival, no plugs for sink or tub, NON - smoking room reeked of cigarettes, grouting around tub badly mildewed or missing, […] requested wake-up calls did not occur, this 300 room hotel only had 3 tables available for breakfast, which was not worth standing to eat Read moreGenuine Hotels.com guest review
"Close to needed destination"
My guests were satisfied.Genuine Hotels.com guest review
"A very bad experience"
When we arrived at 4:25 our reserved room was not ready. We did not get a room untill 5:09. The room was filthy, a dirty towl in the bathroom, NO CLEAN TOWLS. The refigerator did not work. The frontof the air conditioner was not attached was on the floor.Table TV on was very dusty. After I called for clean towls it took them over an hour to bring them […] up. I understand it was cheaper then most hotels BUT It can always be cleaned and this one was FILTHY! Read moreGenuine Expedia guest review
"sub standard service"
We had to go to Walmart to get towels.. The front desk said "towels are being washed and dried, we will call you when they are ready TO COME DOWN and get..." oh yeah this was about 7-8pm!!Genuine Hotels.com guest review
"Fine for a six hour stop just to sleep"
The continental breakfast was pretty disappointing. There were no towels in the room. Pool didn't open till 8. Staff was friendly and helpful.Genuine Expedia guest review
"First room was AWFUL!"
The first room was supposed to be non-smoking bur reeked of smoke. The room was exceedingly shopworn. Found blood stains on the sheets when covers were pulled back. After complaining was given a good newly remodeled room that was OK. I don't understand how a hotel chain could allow the poor standards we foundGenuine Hotels.com guest review
"Lack of attention to rude/noisy guests"
I had loud/obnoxious party-going guests next to me who were making lotta noise/rachet well into 3 and 4 o'clock into night and I called manager on duty to complain and he did nothing to stop it...even after 3 phone calls on morning of saturday Juyy 27th...party going outmosphere loud screams, noises, and talk went on and could NOT get to sleep....very […] dissapointed that manager did not do anything simply because he could not leave the front desk he told me... Read moreGenuine Hotels.com guest review
"Nice hotel but overbooked"
Experience was awful on arrival or rooms were given to other occupants, we did not get the double beds occupancy which we paid for and rooms were not cleaned in a timely manner.Genuine Expedia guest review
The stay was fine the hotel was a short trip to the airport which is what I was looking for. The hotel is old and in need of major renovations. The staff was fairly helpful.Genuine Hotels.com guest review
"close to airport and freeway"
This is a place that is clean, nothing fancy but if you don't plan on spending much time in the room, it is great for the price.Genuine Hotels.com guest review
Hotel was run-down but clean. Had to ask for fresh towels every day because they were always behind in getting them to us. Staff were very friendly and helpful. The staff would go out of their way to assist in any way they could, include printing off sites in the area for us to see.Genuine Hotels.com guest review
"Good location and fair prices."
good price. beds were comfortable, but small. The shower head had a leak that ran behind the splash board. The splash board was separated from the wall with mold behind it. We reported it to the front desk but nothing was done to fix problem and no other room was offered. Good location close to freeway with nice restaurants close by.Genuine Hotels.com guest review
"Not too bad of a price and close to the city."
They need new towels and better room service. Late getting you clean towels and the room did not have a garbage can when I got there.Genuine Expedia guest review
I know going cheaper it wasn't going to be 4 star but so deceiving. fitness was a hotel room with 3 pc. of broken equipment. When checked in not one towel in entire room. we had to asked for towels both days stayed. then asked me to wait for them instead of bringing them up.second day out of tp and never replaced, had to go get. never parking upfront […] so had to park on back side were it was creepy. if I'd gotten a room on back side I would of not even stayed. breakfast was a joke good thing bob evans right next door, but like I said over all our room wasn't to bad. was just disappointed in what they claimed they had Read moreGenuine Expedia guest review
Hotel needs major renovation......Some of the rooms are being partially renovated but the exterior of the hotel needs a lot of help.Genuine Expedia guest review
"Worst Room Ever"
It sucked.Genuine Hotels.com guest review
The hotel was ok but I was just very uneasy after I found a bug in the bathroom.Genuine Hotels.com guest review
Room itself was good and clean. We requested a queen size bed but received a double. Hotel explanation was that hotel beds are not the same as regular beds. It took 10 minutes for water to get hot. Room keys quit working several times and had to get new keysGenuine Hotels.com guest review
I was not expecting the Taj Mahal for the price, however, I did expect that the hotel would meet the advertised benefits, such as free wifi and breakfast. The internet access was spotty at best, the breakfast consisted of cereal, bagels and chocolate covered mini-donuts clumped together on a plate because there was no air conditioning in the lobby/breakfast […] area. The outside appearance was shabby, the first room they sent us to reeked of cigarette smoke even though it was designated as non-smoking. The second room was a little better, although there was still some smoke odor as well as an unidentified "unclean" smell. Housekeeping only tidied the room and exchanged towels if you asked them to, and the day we asked for clean towels, they never came. The ice machines were broken, except for the one in the lobby - even that one stopped working by the time we left. On the third day of our stay, we checked out and went elsewhere, rather that spend another night there. On a positive note, the staff was pleasant although they were not able to rectify the issues, and the swimming pool looked attractive and seemed clean. This hotel is apparently part of the Wyndham chain - I've never had a problem with their hotels in the past, but this one is definitely a black eye for them. Read moreGenuine Hotels.com guest review
"Disgustingly dirty and dingy."
Hotel room was abysmal. Extremely dirty, and smelled of mildew. Bed was uncomfortable.Genuine Expedia guest review
"A " WELL WORN MOTEL ""
Our stay was for two nights as we attended our High School Reunion in Berea, Ohio. Check-in was fine altho delayed by a very irate customer ( not sure what his problem was )...room appeared to be fine as we dropped off our suitcases & left for our reunion....upon our return at 11:00 PM we found blood on our bottom sheet ! Not good but upon calling front […] desk we were told to bring it down & exchange it ! This I started to do but met ' Vera ' in the hallway & she was the highlight of our stay....I hope I have her name correctly...she traded out our fitted sheet & apologized ' forever '...next morning she was on duty & we could tell she gave our room a lot of EXTRA care to make up for the night before.....GREAT GAL !! Overall, the price was very reasonable BUT the motel appeared to be in transition, as our room's carpet was brand new but the hallway carpets were very old & ' tired !' This property needs some TLC & appeared that it had recently ' changed hands '....it has potential & was in a good location Read moreGenuine Expedia guest review
"You get what you pay for"
No toilet paper or towels in the bathroom. Noisy a/c unit. The room was clean. When I was getting the towels and toilet paper, other guests were there complaining about their rooms.Genuine Expedia guest review
Nice room, but I would have liked a refrigerator. My coffee maker did not work, the staff promptly asked if I wanted a new one.Genuine Hotels.com guest review
"IF YOU LIKE HORROR MOVIES YOU WILL LIKE THIS HOTEL"
No Towels in room. Had to go to front desk to get more. Very loud, obnoxious guests. What ever they call breakfast, it is not. Cold cereal and small broken donuts. ceiling in our room was caving in from water leaks above. The hotel is ghetto.Genuine Expedia guest review
"Very nice room. great price, close to airport!!!"
Very pleased with over all experience! My daughter had to fly out of Cleveland very early in the morning, so we were just in need of a place to crash for the evening, we were not looking for anything spectacular. We were pleasantly surprised. The room was cozy, beds were comfortable, nice size tv, mini-frig and microwave in the cabinet under the tv […] (which was a surprise) coffee pot, iron & iron board, oh and a hair dryer. A walk across the parking lot, got us to Bob Evan's for a late dinner, which was great after our long drive. I would definitely stay here again!!! May next time get a chance to use the pool! Read moreGenuine Expedia guest review
The entire hotel as a whole was surprisingly disgusting because the Howard Johnson in my area is pretty nice. I didn't even feel comfortable putting my bags on the floor or walking around without shoes. You get what u pay for and ill never stay here again.Genuine Hotels.com guest review
I would never stay there again.Genuine Hotels.com guest review
"Ok hotel for the price. Very conviently located."
Not much of a contintial breakfast. The room was ok looking, a little dated. Very close to airport and highways. Had a great view of the fireworks for the towns celebrations.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )