"Close to everything"
This hotel is great! we stayed here recently for a bachelorette party. The only complaint I have is the parking was not clearly marked. A member of the party almost got towed because she was not informed of what floor to park on. Its floors 3 and 6 so be sure to tell your guests that!Genuine Hotels.com guest review
"Not as seen on pictures"
I was very disappointed to find out that the actual Hyatt plaza hotel was very different to the pictures advertised, which belong to the Grand Hyatt hotel which is another hotel a block away. When booking I had the option to stay at the Intercontinental, which really was as described through hotels.com and ended up choosing the Hyatt over it. Overall, […] the hotel is cleaned and staff was friendly, but not the 4 star hotel advertised online. Read moreGenuine Hotels.com guest review
the nicest hotel faculty I have ever stayed with! rooms are clean and spacious but the layout Id different than what you would expect. also, you may want to bring your own blanket, the one on the bed is smallGenuine Hotels.com guest review
I stay here every time I come to ATL. Great price for the location. Super friendly staff, clean rooms, good breakfast. Walking distance to the MARTA.Genuine Hotels.com guest review
"Fine for the night"
This hotel was fine for the one night we stayed to attend a concert at Chastain This hotel was fien for the one night we stayed to attend a concert at Chastain Park. Free parking. Convenient location, close to restaurants. A/C in room was older, noisy, under the window unit and did not really cool room all that well. Rattled a lot when it came on but […] that is a pet peeve for me in all hotels. We didn't need the TV but attempted to turn it on to watch news in the morning and couldn't get it to come on. Staff was friendly and attentive. Room was clean, bed was comfortable, plenty of towels, and easy access to highway. Read moreGenuine Hotels.com guest review
Very nice room great breakfast. Room was comfortable.Genuine Expedia guest review
Wonderful hotel . Loved everything about it ! If you get a good rate I suggest staying here . Very close to everything .Genuine Hotels.com guest review
"Great hotel, wonderful location"
Walking distance to resturants and shops. Rooms are good size and very clean. Friendly staff.Genuine Hotels.com guest review
Great stay, great staff, good breakfast, polite staff who were happy to help.Genuine Hotels.com guest review
Great stay!Genuine Hotels.com guest review
"Overall satisfied a little expensive"
Stayed in a king non smoking room, overall I was impressed with the upkeep. Has a parking garage but the location of the hotel is kind of annoying. Elevators need some work but no complaints otherwise.Genuine Hotels.com guest review
Wonderful location in Buckhead. Staff great. Shuttle to local restaurants was wonderful.Genuine Hotels.com guest review
The hotel was fine. I asked for a wake up call twice and never received one. This was brought to the attention of the manager and all he could say was sorry. I will not be staying with them again.Genuine Hotels.com guest review
"Loved this hotel"
We came out for a large trade show at the GWCC and we decided to stay in buckhead. This hotel was amazing! The staff was great! I cannot say enough about how well we were treated and how professional they all were. About 15 mins out of Atlanta, this hotel should be on the top of everyone's list when traveling in or around Atlanta.Genuine Hotels.com guest review
"great hotel but poor quality breakfast"
Powdered processed eggs for breakfast. As bad as Mac Donalds. Shocking for a Hyatt Place hotel. Otherwise great hotel. Overall, 3.5 of 5.0.Genuine Hotels.com guest review
We stayed for a couple of nights for a business convention. Very comfortable and convenient. I highly recommend this hotel.Genuine Expedia guest review
"everything great except breakfast"
Room, location, customer service all very good. Breakfast left a bit to be desired. Hyatt does something odd when making eggs. Is it ad additive? Also, the dishes were not clean. Not a one. Other than that, nice hotel.Genuine Hotels.com guest review
Pleasant experience, customer service was good.Genuine Hotels.com guest review
"Very average and nothing bad."
I booked a King bed for 1 week, a pretty expensive rental and probably a valuable customer to the Hyatt. However, when I checked in they didn't have any Kings for me so I got a room with two doubles. Pretty annoying given I booked far in advance and somehow they have no insight into what rooms are getting booked through what third party affiliates. […] It makes me want to not use Hotel.com again. Not worth it. Read moreGenuine Hotels.com guest review
The only truly problem I had was, with the other guests slamming their room doors and making noise through out the night.Genuine Expedia guest review
"Out of the way"
The pizza delivery kept saying that the address wasn't correct at this hotel. Also, our room had a huge floor fan blowing in there as if the carpets were freshly washed. I sat on the couch and it had a weird smell to it. I'm not sure if that was related to the carpet cleaning or not. The bed was almost touching the a/c unit so it was hard to get over […] there to change the dials. Read moreGenuine Hotels.com guest review
"A little over rated"
There were two family reunions at the hotel thus a lot of noise, including a fight around 3:30-4:00 in the morning. Hotel staff 1st & 2nd nights were very helpful and friendly. Staff on 3rd night were not friendly at all. Breakfast can use a little more variety. Found a cup under the sofa from previous guest. Short in light switch on the wall by the […] door. Liked the shuttle service. Read moreGenuine Hotels.com guest review
"Good for North Buckhead"
Well located, well staffed, perfect for a long weekend in Atlanta.Genuine Expedia guest review
"Hotel nice. Staff need directional knowledge"
Our hotel stay was nice. The rooms were clean. The breakfast was fresh and hot. My only complaint is that upon entering the city, I called for assistance with directions. The young lady was NOT able to help me. She put me on hold and was not able to find "anyone" in the area to help me. I asked for directions from I-75 S. She told me she was unable […] to help me???? This was not an acceptable answer. I hung up and was able to locate on my own. Staff should get more information in the location of their hotel Read moreGenuine Expedia guest review
"Close to Buckhead Theater"
The hotel was within walking distance to Buckhead Theater, which was the point of our trip so it was a big plus. The staff was all very friendly and the rooms were very spacious. The only downsides I found were the glasses in the room did not appear well cleaned to me, and the bed was somewhat harder than I would like. Overall though, I'd say it was […] great stay. Read moreGenuine Expedia guest review
"Close to everything"
I had a wonder time in Atlanta, and the entire hotel staff was great. They were very attentive. I would definitely recommend this hotel. Fantastic location!Genuine Hotels.com guest review
my wife and I liked the hotel but the noise from the street was a little to much I got about 3 hours sleep because of the noise from traffic ,if you stay there request a room as far away from the main street as you can get We always try to stay a hyatt place hotelbecause the room feels so big.Genuine Hotels.com guest review
"transferred to Quality Suites"
We had to stay at Quality Suites for one night because there was no room available at Hyatt Place even though we booked and payed for it in advance.That was unexcaptable! The next night at Hyatt Place was fine.Genuine Hotels.com guest review
I enjoyed my stay at the hotel and enjoyed the service and personnel were very courteous and helpful The breakfast was good and healthy. it was quiet and peaceful and good nite sleep.Genuine Hotels.com guest review
I was very pleased with our customer service. The staff was very helpful and kind. However the ice cold breakfast needs A LOT of work!! It was ridiculous! There was no care or pride in what was being served and it was quite obvious. On Sunday breakfast was packed up 30 minutes early!! We were told served until 11 am. We saw people come down in time […] for breakfast, only to find it taken up! That wasn't right! These people paid to stay at your hotel. The least you can do is make sure they get what was due them even if it sucks. I won't be returning to this hotel. Oh and the water pressure was so low, we had to flush several times before the toilet was clear...wow!! Read moreGenuine Hotels.com guest review
Very pleased with this hotel. Close to all of our must see attractions, all of the staff were very friendly and helpful, the room was great for my wife and I plus three kids. The breakfast was very good. I would definitely come back here.Genuine Hotels.com guest review
"Nice hotel, tiny pool"
Pictures are misleading. The pool is very small. This is a high traffic part of town. Sirens from fire-trucks, ambulances & police were constant. Hotel staff was very friendly.Genuine Hotels.com guest review
"Great Hotel, Great Location"
We really enjoyed our two night stay here. We were in town for two nights to visit the LEGOLAND Discovery Center which was only one mile away so the location was extremely convenient for us. Pros: Large, clean rooms, extremely friendly and helpful staff, great breakfast selection included with stay, nice swimming pool, amazing water pressure in the […] shower, convenient parking deck, free wifi. We would definitely stay here again our next time in Atlanta. Read moreGenuine Hotels.com guest review
"Better than expected!"
Great room, very clean and the staff was friendly and helpful. Our only complaint is that the pool was not available for our granddaughters to use.Genuine Expedia guest review
We goofed by booking at the Hyatt Place instead of Grand Hyatt which is one block farther down the same side of the same street. After check in, we discovered the goof. We moved to the Grand. After much work and calls to Hyatt, and Expedia, we got half our money back. Our last time with a Hyatt. Never again.Genuine Expedia guest review
"Stayed over July 4th holiday"
Staff was very customer service oriented. Infused water was excellent on a hot summer's day. The only issue was our room was located on the second floor, directly over the main entrance, which happens to be where the smokers would hang out and talk. We could hear them at night and not just faintly, you could hear the whole conversation, which is why […] I rated room comfort a 3. Otherwise the stay was great, lovely room, easy parking and friendly staff. Read moreGenuine Hotels.com guest review
Everything was great. Close to downtown but quiet.Genuine Expedia guest review
Great hotel, wifi,parking, and breakfast were all free. Excellent location with a brewery and other numerous restaurants within walking distance.Genuine Hotels.com guest review
"better hotels are available in the area"
chose this hotel because it was pet-friendly. walked the neighborhood and found a Doubletree in the area which was much nicer, cleaner and pet-friendly. my dog barked at the maid and she claimed it bit her. the manager called saying she was injured. don't believe it. also, breakfast area was very small and crowded.Genuine Expedia guest review
"A very nice place to stay!"
Everything about our stay was good. The staff was very nice & helpful, parking was convenient and safe, we were within easy walking distance of nice restaurants and shopping and our room was quiet and clean. Also, the breakfast was good and the staff worked to keep it stocked. We would return for another stay.Genuine Hotels.com guest review
"A Few Issues"
We had trouble with noise. Clearly, there was a party going on and the front staff didn't seem to care. I had to call twice to get the hotel (which has stated quiet hours from 10-6 and this happened at 2 a.m.) to get something done about it. This was music so loud that it vibrated our whole room. Also, the hotel does allow dogs but it is not pet friendly. […] My boyfriend was literally yelled at for taking the dogs through the lobby. It is part of their pet policy, which we did not even get upon check-in, so we were unaware of this unusual clause. The parking garage for the hotel is inconvenient and sometimes creepy. That said, breakfast was good and the place was clean but I won't stay here again. Read moreGenuine Expedia guest review
"Ask for a higher floor"
Overall, we enjoyed our stay at this hotel. I requested a room on a higher floor... Got one on the 3rd floor. I could hear everything going on outside the main entrance at 1am. The bathroom was very clean and I liked the living room space. Bed could've been more comfortable and the a/c didn't cool that great. We would probably stay at another Hyatt […] place but probably not this one. Good value for the location though. Very central to all the shops and restaurants! Read moreGenuine Hotels.com guest review
This was the first time that we had ever stayed at Hyatt Place hotel. My wife and I were overwhelmed how big the room was. It was nice having multiple USB connections so that we could both use our devices while we were relaxing.Genuine Expedia guest review
Very comfortable beds and the breakfast was superior compared to the typical fare. Also appreciated the strong water pressure in the shower.Genuine Hotels.com guest review
The Hyatt Place was FABULOUS! In NO particular order, good things about this place were: it smelled good, very clean, great pool w/toys for kids, excellent hot full breakfast included in room price, not just a continental bfast, extremely helpful and friendly staff, great parking garage for safety and to keep car out of summer heat, great size room […] for 2 adults/3 kids including pull out sofa, refrig, sink, great size flat screen TV easily seen by beds/sofa. The only negatives were very minor to the overall fabulousness of the hotel: one drawer wouldn't close, faucet and sink were too small and faucet was set back too far, closet was too small for the room size and in an awkward place, A/C was good, but not great. We will stay here again FOR SURE if we are ever in this area again. Read moreGenuine Hotels.com guest review
Very pleasant staff, very roomy, close to everything. Great, comfortable room with large flat screen.Genuine Hotels.com guest review
The customer service was wonderful. A very comfortable stay.Genuine Hotels.com guest review
Great place for a week if work.Genuine Hotels.com guest review
"great location, parking, internet b'fast incl"
for the price, and all the inclusions of parking, internet, and a great breakfast, i think this hotel can't be beat. i will be staying here again when i travel on businessGenuine Hotels.com guest review
"Great hotel at a great price!"
We experienced a staff that was very friendly. Parking was free and conveniently located. The room was beautiful and looked like it was recently updated. There was a snack area next to the front desk that had a nice selection of food including sandwiches, salads, sweets, etc. The hotel is very quiet for being in the city. The free breakfast had a nice […] variety with both hot and cold selections. I highly recommend this hotel and we will definitely be staying here again when we stay in Atlanta. Read moreGenuine Expedia guest review
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