I enjoyed my stay at the hotel and enjoyed the service and personnel were very courteous and helpful The breakfast was good and healthy. it was quiet and peaceful and good nite sleep.Genuine Hotels.com guest review
I was very pleased with our customer service. The staff was very helpful and kind. However the ice cold breakfast needs A LOT of work!! It was ridiculous! There was no care or pride in what was being served and it was quite obvious. On Sunday breakfast was packed up 30 minutes early!! We were told served until 11 am. We saw people come down in time […] for breakfast, only to find it taken up! That wasn't right! These people paid to stay at your hotel. The least you can do is make sure they get what was due them even if it sucks. I won't be returning to this hotel. Oh and the water pressure was so low, we had to flush several times before the toilet was clear...wow!! Read moreGenuine Hotels.com guest review
Very pleased with this hotel. Close to all of our must see attractions, all of the staff were very friendly and helpful, the room was great for my wife and I plus three kids. The breakfast was very good. I would definitely come back here.Genuine Hotels.com guest review
"Nice hotel, tiny pool"
Pictures are misleading. The pool is very small. This is a high traffic part of town. Sirens from fire-trucks, ambulances & police were constant. Hotel staff was very friendly.Genuine Hotels.com guest review
"Great Hotel, Great Location"
We really enjoyed our two night stay here. We were in town for two nights to visit the LEGOLAND Discovery Center which was only one mile away so the location was extremely convenient for us. Pros: Large, clean rooms, extremely friendly and helpful staff, great breakfast selection included with stay, nice swimming pool, amazing water pressure in the […] shower, convenient parking deck, free wifi. We would definitely stay here again our next time in Atlanta. Read moreGenuine Hotels.com guest review
"Better than expected!"
Great room, very clean and the staff was friendly and helpful. Our only complaint is that the pool was not available for our granddaughters to use.Genuine Expedia guest review
We goofed by booking at the Hyatt Place instead of Grand Hyatt which is one block farther down the same side of the same street. After check in, we discovered the goof. We moved to the Grand. After much work and calls to Hyatt, and Expedia, we got half our money back. Our last time with a Hyatt. Never again.Genuine Expedia guest review
"Stayed over July 4th holiday"
Staff was very customer service oriented. Infused water was excellent on a hot summer's day. The only issue was our room was located on the second floor, directly over the main entrance, which happens to be where the smokers would hang out and talk. We could hear them at night and not just faintly, you could hear the whole conversation, which is why […] I rated room comfort a 3. Otherwise the stay was great, lovely room, easy parking and friendly staff. Read moreGenuine Hotels.com guest review
Everything was great. Close to downtown but quiet.Genuine Expedia guest review
Great hotel, wifi,parking, and breakfast were all free. Excellent location with a brewery and other numerous restaurants within walking distance.Genuine Hotels.com guest review
"better hotels are available in the area"
chose this hotel because it was pet-friendly. walked the neighborhood and found a Doubletree in the area which was much nicer, cleaner and pet-friendly. my dog barked at the maid and she claimed it bit her. the manager called saying she was injured. don't believe it. also, breakfast area was very small and crowded.Genuine Expedia guest review
"A very nice place to stay!"
Everything about our stay was good. The staff was very nice & helpful, parking was convenient and safe, we were within easy walking distance of nice restaurants and shopping and our room was quiet and clean. Also, the breakfast was good and the staff worked to keep it stocked. We would return for another stay.Genuine Hotels.com guest review
"A Few Issues"
We had trouble with noise. Clearly, there was a party going on and the front staff didn't seem to care. I had to call twice to get the hotel (which has stated quiet hours from 10-6 and this happened at 2 a.m.) to get something done about it. This was music so loud that it vibrated our whole room. Also, the hotel does allow dogs but it is not pet friendly. […] My boyfriend was literally yelled at for taking the dogs through the lobby. It is part of their pet policy, which we did not even get upon check-in, so we were unaware of this unusual clause. The parking garage for the hotel is inconvenient and sometimes creepy. That said, breakfast was good and the place was clean but I won't stay here again. Read moreGenuine Expedia guest review
"Ask for a higher floor"
Overall, we enjoyed our stay at this hotel. I requested a room on a higher floor... Got one on the 3rd floor. I could hear everything going on outside the main entrance at 1am. The bathroom was very clean and I liked the living room space. Bed could've been more comfortable and the a/c didn't cool that great. We would probably stay at another Hyatt […] place but probably not this one. Good value for the location though. Very central to all the shops and restaurants! Read moreGenuine Hotels.com guest review
This was the first time that we had ever stayed at Hyatt Place hotel. My wife and I were overwhelmed how big the room was. It was nice having multiple USB connections so that we could both use our devices while we were relaxing.Genuine Expedia guest review
Very comfortable beds and the breakfast was superior compared to the typical fare. Also appreciated the strong water pressure in the shower.Genuine Hotels.com guest review
The Hyatt Place was FABULOUS! In NO particular order, good things about this place were: it smelled good, very clean, great pool w/toys for kids, excellent hot full breakfast included in room price, not just a continental bfast, extremely helpful and friendly staff, great parking garage for safety and to keep car out of summer heat, great size room […] for 2 adults/3 kids including pull out sofa, refrig, sink, great size flat screen TV easily seen by beds/sofa. The only negatives were very minor to the overall fabulousness of the hotel: one drawer wouldn't close, faucet and sink were too small and faucet was set back too far, closet was too small for the room size and in an awkward place, A/C was good, but not great. We will stay here again FOR SURE if we are ever in this area again. Read moreGenuine Hotels.com guest review
Very pleasant staff, very roomy, close to everything. Great, comfortable room with large flat screen.Genuine Hotels.com guest review
The customer service was wonderful. A very comfortable stay.Genuine Hotels.com guest review
Great place for a week if work.Genuine Hotels.com guest review
"great location, parking, internet b'fast incl"
for the price, and all the inclusions of parking, internet, and a great breakfast, i think this hotel can't be beat. i will be staying here again when i travel on businessGenuine Hotels.com guest review
"Great hotel at a great price!"
We experienced a staff that was very friendly. Parking was free and conveniently located. The room was beautiful and looked like it was recently updated. There was a snack area next to the front desk that had a nice selection of food including sandwiches, salads, sweets, etc. The hotel is very quiet for being in the city. The free breakfast had a nice […] variety with both hot and cold selections. I highly recommend this hotel and we will definitely be staying here again when we stay in Atlanta. Read moreGenuine Expedia guest review
The room, as well as the hotel, were beautiful, the staff friendly and helpful. However, did not get much sleep due to noise from window, which was obviously closed, but the noises from the street made it seem like it was open. Even though we were on the 4th floor and the street wasn't even near our side of the hotel, it sounded as if it was. Maybe […] due to the closeness of the building outside our window? Not to mention, a "party" decided to return and continue outside our room around 3 am. Odd, also, that the hotel only has ice and vending on the odd numbered floors - had to go up or down a floor to get ice. When doing that, noticed that the a/c unit on the 5th floor was completely gone leaving an empty hole in the side of the building open to the outside covered only by a grate. Atlanta in June - let's just say I felt bad for the people on that floor as it was very hot and humid in the hallway. All in all, however, I would return to the hotel and stay again due to the convenient location and the comfort of the room itself. Perhaps next time, I'll bring some ear plugs and an extra blanket. Read moreGenuine Hotels.com guest review
The hotel was in a good location and had parking (free) in a garage right next to the hotel. We were able to walk to dinner. There's a Gordon Biersch right next door. The room was great! It was big and we enjoyed having a big sectional couch. The bathroom was tiny, and you has to stand between the toilet and bathtub to close the door..but not a big […] deal. Very nice shower. Downsides: -Breakfast was not good at all. Same food both mornings, and it was dried out. The pancakes were inedible, like rubber. And I have pretty low expectations. There are too few tables and breakfast was VERY crowded both mornings. We had no place to sit. -I got a soda and 8 oz redbull out of the case at the front desk. The lady said she would just put it on the room tab. When we checked out the next morning, it was $8 plus tax! I would have never gotten $4 drinks...I guess I should have asked. CVS is only a block away. Read moreGenuine Hotels.com guest review
Had a crew installing newsroom at Fox 5. They loved the breakfast. Great rooms. One was not happy with the A/C but he also is not from the South. I told him to buck up. It was a minor complaint - the fan wasn't blowing enough, though it was producing cold air. Wah Wah Wah.Genuine Hotels.com guest review
Everything was great. Only thing was I signed up for a double bed but I got a single. Had to sleep on couchGenuine Expedia guest review
The hotel staffs were very rude. I booked for king size bed and I got somethingelse. I make sure I will never stay with this hotel and spread this message to my family and friends. Asked for receipt and I was told I will not get one.Genuine Expedia guest review
"Nice Hotel - Big Rooms"
Nice Hotel - not in center of city. Friendly staff, clean rooms. The room was large more like a suite with lounge. Plenty of room. Free parking adjacent to hotel. Breakfast was good. We had dinner at Gordon Biersch restauarant just next door - good food and service. We really enjoyed "The World of Coke" which was good fun with an interactive ride. Also […] must see is the new Atlanta Aquarium - world largest - fantastic. Read moreGenuine Hotels.com guest review
Very friendly at front of house! Very clean and conf table. Breakfast was very nice .Genuine Expedia guest review
"Very nice hotel"
The hotel is very clean and appears to be in a safe area. There are plenty of restraurants in the area. I will be staying here again.Genuine Expedia guest review
"Spacious room and Delicious breakfast!"
Everything about this hotel was great! Granted we only stayed one night, but it was a great night. With 3 adults and 2 kids in the room it was very spacious. It's nice to have a "sitting area" instead of having to just lounge on the beds. There was plenty of room for our smallest's portable crib, which the hotel provided. The toilet is tiny, only the […] actual toilet and the tub/shower. Makes it a little hard to get ready quietly if not everyone is awake, but no trouble for us. Loved the beds and all the room for the kids to wander around. Breakfast was amazing! Eggs, sausage, fruit, yogurt, bagels, muffins.etc. Everything you'd want for everyone! We would stay there again for sure...close to Legoland Discovery center...that's why we picked Buckhead. Read moreGenuine Hotels.com guest review
Staff was fantastic!!!Genuine Hotels.com guest review
"Marta was great!"
Having the shuttle take you to the Marta was great. It was easy to use and got you close to all the sights.Genuine Hotels.com guest review
It was a great stayGenuine Hotels.com guest review
"Great location and clean hotel w/ friendly staff!"
I highly recommend this hotel for several reasons- its in a great location with free parking conveniently located next door. The rooms are huge and very clean. I also enjoyed being close to everything in Buckhead including restaurants and shopping. The staff was very warm and friendly and to top off my stay, I had a full breakfast that was much more […] than the typical continental breakfast at hotels. I will definitely be staying here on my next business trip. Read moreGenuine Expedia guest review
"Nice area-clean, spacious rooms"
Visited Atl for a Braves game. Hotel was great access to the MARTA, walking distance to great restaurants and stores. We had a very pleasant stay and weekend. We even had time to go to the pool which was heated. Pool toys and fluffy towels were provided and popscicles!!!Genuine Expedia guest review
"A great stay"
When you pull up to the hotel, there's temporary parking while you check in and get your parking pass for the parking garage. Hyatt guests can park on the 3rd and 6th floors. This is very convenient in Atlanta to not worry about parking so you can enjoy your trip. The staff was efficient and polite, we had no problems there. The standard room we had […] was far from what I imagine to be standard. There's a living room area with a couch and 42 inch flat screen, computer desk with chair, and a bar area with sink and mini fridge. The king bed was comfortable and clean while the bathroom had a nice walk-in shower. There are also several restaurants within walking distance as well as various shopping centers, package stores within a 5-10 minute drive. Overall a great stay in a great location! Read moreGenuine Hotels.com guest review
It was perfect for a 1 night stay for 1 person and the location was great. The linens were nice and there were plenty of towels. I gave a "4" rating for the comfort of my room because the lighting could be brighter.Genuine Hotels.com guest review
It was very safe and comfortable. It was surrounded by restaurants and stores that you could walk to.Genuine Hotels.com guest review
I was pleasently suprised. The hotel was wonderful. It the room was immaculate and comfortable. I enjoyed my 3 days stay. The location was extremely convenient.Genuine Expedia guest review
"Very nice stay! Great bargain!"
Free on site parking is a huge perk, plus a full hot breakfast makes this hotel a real steal. Very close to the Symphony hall -easy drive. Great restaurants within walking distance plus they provide a shuttle to any area within 2 miles . Would definitely recommend!Genuine Hotels.com guest review
"very comfortable room"
this hotel is very well managed. It was clean and the large room made it easy to stretch out after a day of travel. Staff was excellent and the complimentary breakfast was good. I will definitely go back.Genuine Hotels.com guest review
Nice location. Breakfast was PHENOMENAL!!!Genuine Hotels.com guest review
Our stay was great with friendly staff and a nice room. That said, it would have been nice if they would have soundproofed the rooms better during construction (kind of noisy).Genuine Expedia guest review
"excellent breakfast, love the free parking"
the only thing that would hold us back from rating this a 5 for everything would be that our room reeked of smoke and the smoke permeated our clothing. Opening our suitcases upon return home, again we got the smell of smoke. otherwise, great facility, staff and great breakfast. Love the free parking !! Would stay there again but next time we would […] object to staying in a room with this odor. I wish we had requested alternative placement. The room number was 607. Facility very clean, upscale. There was also an issue with the toilet - it would not flush properly. Read moreGenuine Expedia guest review
Great hotel. 15 min away from clubs and bars restaurants. Awesome neighborhood on the same street as Lennox Square. The staff was very kind. The room was nice NICE small sectional with pillows...great place to stay when in Atlanta.Genuine Hotels.com guest review
"A Gem in Buckhead"
Friendly staff, well-appointed free breakfast, spacious and conveniently laid out room. Walking distance of Bones and Buckhead Diner and other Buckhead favorites. Nothing not to like!!Genuine Hotels.com guest review
Comfortable beds and clean well appointed room. Staff was friendly and attentive and willing to help with any concerns. Breakfast was great!Genuine Hotels.com guest review
"Bathroom door is in the way"
When opening the toilet and shower, the door is in the way. Way too small for a bathroom.Genuine Hotels.com guest review
Hotel has a great location. It shares a deck with Gordon Biersch restaurant which has great food and a great patio. You can catch a cab to the nightlife of ATL, or take the complimentary hotel shuttle anywhere within a 2 mile radius until 11pm. There is a LOT within 2 miles. Staff was great. You can borrow almost anything! My friend forgot her flat […] iron and she was able to request one from the front desk. They brew Starbucks coffee, have a bar, and decent food available 24/7. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )