Expensive for the location and what it offered.Genuine Hotels.com guest review
"Joie De Vivre"
This was our second stay at a Joie De Vivre hotel and we've been pleased with both stays. We would feel confident staying in one of their locations again. The staff was very nice! We were a little bummed that we couldn't take advantage of the hotel parking because we had a motorcycle. It would be nice if they could set aside space so we didn't have […] to use a parking lot around the block. You feel better with your vehicle at your hotel. Read moreGenuine Hotels.com guest review
We stayed two nights and loved it. The room was clean and quiet. The staff went out of their way to make sure we were taken care of. We definitely plan on returning.Genuine Hotels.com guest review
"Most friendly hiotel"
Staff is great. Could not ask for more from them. Hotel itself is a bit farther from Union square than most. However the walk is not bad. the only real complaint is the quality of the toilet paper. Not really a serious problem. Check out the nearby Italian restaurant around the corner up on Hyde St.Cafe Colomnini.Genuine Expedia guest review
"One day stay."
I loved the stay. The customer service was great. The only thing the room is a bit small, but the room was clean and had a great view. We had to walk a couple blocks to union square. Overall I would stay at this hotel again.Genuine Hotels.com guest review
"Hotel Carlton San Francisco"
Hotel room and service were nice. I requested room for another night but was told the room was available but I would have to pay almost 4 times the rate I paid because a big conference was in town. So I was put out so they could make more money. As a travel agent, I think that was s poor business decision, not only from the standpoint of having a repeat […] and loyal customer, but also in the referral clients I would have sent. Read moreGenuine Hotels.com guest review
"Good renovated hotel."
Great service by the staff and management when we asked to move to a different room. The customer service was excellent! Very knowledgable staff who answered every question. Easy walk to Union square and all the shopping. We found a local Vietnamese vegetarian restaurant called Golden Era that was fabulous! We took the Big B bus tour and they were very […] helpful in getting us around town by simple walks to their numerous bus stops. Molly our tour director, was a wonder and great fun. She even helped us get back to Union Square the next day on a Big B. bus. Lots of walking so plan on having good walking shoes and in July the weather is manic, cool, foggy, sunny, warm, then cool again all in one day! Read moreGenuine Expedia guest review
Friendly, cosy, clean and tidy, it was a pleasure staying at this boutique hotel in June 2013. The staff were helpful, friendly and humourous, so nice to be referred to by name given the number of guests. Also great to see the commitment to recycling and the environment. Loved the roomy walk-in closet for storage of clothes, suitcases etc. San Fran […] is lucky to have these old and unique hotels. The Nob Hill area provides easy access or transport to the main city attractions, allowing the experience of city living without the immediate distractions of shopping or large business operations. Restaurants and laundromats are in walking distance. Read moreGenuine Expedia guest review
"Terrific staff and wonderful room for handicapped"
I broke my ankle and needed a room on short notice. The staff was so accommodating and the room was spacious and perfect will all accommodations for handicapped. Really appreciated it all!Genuine Expedia guest review
"nice and clean hotel"
staff we met were filipinos, very accommodating and friendly.Genuine Expedia guest review
"View out the window was of a brick building."
The staff was very friendly and helpful. Our room was very nice and the eastern theme was different. Only issue was that the walls must have zero insulation because we could hear just about every word coming from the room next door and they were loud! Lots of slamming door noices etc. But the bed was comfortable and I slept well. I would stay again. […] Deepest bathtub ever! Read moreGenuine Expedia guest review
"Lovely Hotel-just right."
The staff were so lovely-I randomly found Hotel Carlton after I had a terrible night at another an arrived at 8am and was told I could have a room straight away. All staff were lovely even when bumping into housekeeping or maintenance in hall ways they were so nice. The room was quiet and just right-the king size bed was so lovely and comfortable. The […] only tiny little thing wrong is you can hear what's going on in the next room very easily-easy fixed though-just turn the TV up ;) Read moreGenuine Expedia guest review
"Nice hotel close to relevant SF points"
Ok ir you need to be close to downton SF, valet parking very slow, 35 min to Bring The carGenuine Expedia guest review
"Super friendly staff"
As from check-in till check-out, super friendly staff. Happy hour with free (really nice) wine at the lobby. Rooms are ok, clean and pleasant. Missing some extra blind for total darkness during early morning...Genuine Expedia guest review
Great hotel the front desk made the rating they were very friendly, funny, and helpful. Rooms were clean and trendy with vintage chairs and colorful touches. Parking garage is located on the same street and actually saves you money rather than going with a hotel with parking garage attached. It was only $20 overnight. Only cons were wish there had been […] a mini fridge to bring our left overs back to. And they were doing construction on the floor below us at 9am. Read moreGenuine Hotels.com guest review
overall it was a very friendly hotel.The staff was great. it was close 2 all public transportation lines...the neighborhood was just not so great.Genuine Hotels.com guest review
"Friendly Staff, Clean Cozy Hotel"
I enjoyed my stay and would indeed consider staying again. There is no AC and being that I stayed on one of the Hottest weekends SF is known to have it would have been nice but over all the ceiling fan and a few open windows was great. SF doesn't get too Hot most of the year. The room was cozy and clean the staff was pleasing. Overall great Hotel and […] Highly Recommendable. Read moreGenuine Expedia guest review
"Close to everything"
Central hotel, nice staff, instead of taking their valet parking, they recommended a parking lot a block away. No complimentary breakfast though, So a bit too expensive for us.Genuine Hotels.com guest review
"Hotel Carlton, San Francisco"
Nice hotel, pretty good location but parking options aren't great.Genuine Expedia guest review
"a really nice hotel"
We had a great experience at the Carlton hotel. Staff was genuine and friendly; I loved the international decor. I found the room very clean and homey feeling. The bed was very comfortable and I slept wonderful. the high priced over night parking fee was the only thing that I didn't like. Otherwise, I'd stay there again and recommend to friends.Genuine Expedia guest review
"Loved our stay!"
The rates were a great value. We had a beautiful view on the 8th floor. The rooms are very cozy and clean, with simple, tasteful decor. The hotel is in walking distance or short cab ride to downtown. Be careful not to turn down the wrong street, or you'll end up in skid row! If you don't know your way around SF, ask the front desk. Had a great stay […] ! Read moreGenuine Hotels.com guest review
"Cozy digs, centrally located."
This hotel is comfortable and welcoming, centrally located with helpful staff. The parking fee is competitive for the area, but should be taken into account when considering the cost, but overall it was a good value.Genuine Expedia guest review
"Very good location ."
Very happy , and the front desk people are very nice and helpful.Genuine Hotels.com guest review
"Nice place, good price"
Very helpful, friendly staff. Walking distance to a lot of the attractions.Genuine Expedia guest review
"4star at a 3star price! !"
Live everything about the hotel... location, CLEAN , friendliest staff , and location! Center if everything that you would Emmy to visit. .. north beach , downtown , haight ashbury, and the ballpark! A definite return hotel for me!Genuine Hotels.com guest review
Excellent, great location,nice people it was a really good time there my and my daughterGenuine Expedia guest review
"Great hotel for the price"
Overall I would stay here again. Pros: The staff at the hotel were friendly and helpful. The rooms are big and comfortable for longer stays. The location is fairly central for the amount you pay. Cons: The location is pretty close to the Tenderloin, so walking the wrong direction can get you into a pretty sketchy area fast. The hotel itself is fairly […] dated, so not a lot of amenities and the common areas are not great. Read moreGenuine Hotels.com guest review
Second time around I had a great expereince the first time but the second time around my room wasn't so great. I purchase a kings delux with city view. All I got was a side view of windows and the room was drak. The bed cave in so i didnt sleep well and I can hear the guy snoring in the next room. But over all i love the location and the 24 hour in/ […] out parking. Read moreGenuine Expedia guest review
"I'll be back!"
Great hotel to stay. Will definitely be back!Genuine Hotels.com guest review
"Hotel was a gem we'd definitely use again"
This was the last stop on a two week trip and provided a great way to finish our last three days. The hotel, its staff, and general atmosphere were all great. At the end of three days of rigorous exploring in San Francisco, our room in the Hotel Carlton provided a serene, comfortable nest to come back to. Everyone in the hotel worked hard to give us […] a great experience and we appreciated their efforts tremendously. Read moreGenuine Expedia guest review
"What a great place"
this place stands out among the rest.The decor is part of what sets it apart.Beautiful one world touches everywhere.The staff were great.Genuine Hotels.com guest review
The hotel is very nice, centrally located near downtown, shops and great restaurants. The staff were very kind and helpful. I would definitely return to this hotel.Genuine Expedia guest review
"Nice experience and great location"
The staff members were very friendly and helpful. The hotel had recently been updated with pleasing colors and a rather unique style and artwork. We were able to walk to many great restaurants and shops from the hotel.Genuine Expedia guest review
"Great staff, great location"
I love the place because the staff were really friendly and helpful, they tried very hard to make everyone feel at home. Also the location was great, close to Union Square and there are many great places to eat close by. My room was very clean and comfortable and Ilike the design of the place, very unique and has its own character.Genuine Expedia guest review
This is a very nice hotel that is close to Union Square. It has that old hotel charm. Very clean and nice. I would definitely stay there again.Genuine Expedia guest review
"It is clean and the stuff is helpful"
the comfort is little bit like nylon is not too much comfortableGenuine Expedia guest review
"Good for families, singletons and everyone else."
Excellent location, 10-15 mins walk down Sutter to get to everything from Union Sq, to City Hall, Shopping, Wharf, you name it. All staff I encountered were very courteous and friendly. Hotel has a great bar next to it (hmmm, their grilled cheese on sour dough), amazing sushi restaurants close by, such as Sanraku just a couple of blocks away (go on, […] you won't be disappointed) on the way into downtown. Only downside was the room needed some TLC, particularly the bathroom, which suffered from cracked tiles, holes around the door frame needing to be spackled, etc. Great price, great location, great staff, well-appointed, comfortable room and king size bed, great area for foodies, just needs a lick of paint and some spackle as it seems too easy to fix not to do it. Read moreGenuine Expedia guest review
"Great staff but hotel needs improvements"
All of the staff we dealt with were very friendly and accommodating to our specific situation. We needed to check out in the morning but had a conference until the afternoon and needed to leave our car with the valet service, they told us no problem and waived the additional fees. We were very happy until we got into our room and found out the next […] morning that our floor was under construction. Our room had paint peeling on every wall and the room next door had drilling and loud banging first thing in the morning. It will be a great hotel once construction is finished, until then they should give you a heads up it will be loud. Read moreGenuine Hotels.com guest review
"My One-Night Stay"
No air conditioning. Windows do open and I cooled using outside air. Good wireless access. Parking is an issue, as it is in most of San Francisco. Staff could not have been better! These guys really give it their all. Plenty of good food in the neighborhood. Mostly quiet inside, but take a fan to 'cover' traffic noise. Free wine tasting in the evenings […] were very popular! Room was small, but immaculate. Read moreGenuine Expedia guest review
"GREAT PLACE TO STAY FOR ALL"
Hotel was nice home like feeling and classy. The staff was really helpful in everything from bringing extra towels, extra tooth brushes to giving us advise on where to eat.Genuine Expedia guest review
"What a find!"
Loved the location and it is a delightful place to stay!Genuine Hotels.com guest review
I had an awesome time at the Hotel Carlton. The maintenence guy is quick. I asked for a mini fridge and he brought one in less than 10 minutes. The rooms were nice and clean, a bit small though. I would stay here again if I have to come back. One thing i wish they changed is the art on the wall. They were disturbing and dark, and i was a bit freaked […] out by them. Oh one more thing, the elevators are tiny, so if you are claustrophobic, beware. Other then that, the staff were VERY friendly, helpful, and funny. They were definitley on top of things. And the hotel is very cute. Read moreGenuine Hotels.com guest review
"Fair needing updates"
This hotel is currently, well, supposedly undergoing updates. Our room was OLD, terrible furniture though the bed was comfortable. Bathroom tub had paint peeling down to sheetrock, with some mold. Manager made it right by providing a comp ride to airport via limo, so that part was classy. Do not expect an elegant hotel. But, for the price, I guess I […] should have expected this. Still, what does paint cost? Read moreGenuine Expedia guest review
"Good stay for the money"
Good value for good money in the time of my reservation. Convinient position near the city center.Genuine Expedia guest review
"Not a good place to stay"
When I made my reserve nobody told me that the hotel was partially in renovation, when I arrived to the hotel I had the news that my room was in the floor in renovation, besides the noise there were a lot of dust. The hotel is old and the same applies to the installations, you can hear the water running in the bath of your neighbour as if he was taking […] a shower in your own bathroom. Read moreGenuine Expedia guest review
"Affordable hotel in central San Francisco"
This was a nice hotel within walking distance of Union Square. Very affordable, clean, staff was helpful. The car vaet and garage cost was a bit excessive but thats SF.Genuine Expedia guest review
No parking...Valle parking $$$.. Rooms were small but clean. Bed was good. Had to step over the toilet to get to the sink. Had construction in the other rooms going on.Genuine Hotels.com guest review
"Great hotels, questionable neighborhood"
Overall, I was satisfied. It is located in an old building, so there's some issue with soundproofing (I could sometimes hear the people in the room next to me talking). Price and service were good. I was told by a friend staying locally that it is only a few streets from one of the more dangerous areas in SF, so be wary at night. I had an odd issue […] with my toilet flushing pretty violently and spraying out, but otherwise, everything was clean and tidy. Read moreGenuine Hotels.com guest review
The location and price were amazing. A treat to stay, very friendly staff, clean rooms and nice facilities. No complaints and enjoyed my stay.Genuine Expedia guest review
"Nice hotel, good price."
I love this hotel and have stayed a few separate times now. The staff are really helpful and attentive and the hotel has a great style to it. The rooms are small but not tiny and they are modern and clean. The neighborhood is one of my favorites in SF, right in the middle of everything. This is a great place to stay!Genuine Hotels.com guest review
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