I like the Hotel. Thin walls like they say. But charmingly appointed.Genuine Expedia guest review
The Hotel Carlton was a pleasant surprise for our first visit to such an old hotel. The rooms were very updated with modern bathroom fixtures, efficient heating, and a comfortable bed. The maid staff was very friendly and the desk staff was exceptionally helpful and friendly and very funny. They were always ready to help with any of our problems or […] questions and had a quick connection to the cab company. Everyone behind the desk was great. The neighborhood is old with limited dining available. A local business advised against go out alone a night in this area. Need to take a cab everywhere. Read moreGenuine Expedia guest review
loved this place - music and wine in lobby each eveningGenuine Hotels.com guest review
Nice place, overpriced though. Indian themed tastefully done. Loved the 4 person elevator. Walls are very thin so could hear neighbors all night. Bed is super comfy!Genuine Hotels.com guest review
I am leaving the hotel as I'm writing this review (husband is driving)the staff was really friendly and welcoming, right away you could tell that the place is very well taken care off. We got a standard 2 queen bed room and it was spotless & had a clean scent. Everything about this hotel was amazing BUT (there's always a but) the room didn't have a […] refrigerator, I had my four year old and one year old so milk was a must. Also, the street is not the greatest but easy to deal with compared to other streets in SF. Read moreGenuine Hotels.com guest review
We booked this hotel the day before and it was just what we needed. Great location, staff was helpful, and wine happy hour was awesome.Genuine Expedia guest review
"Loved the staff, location, room"
There is no A/C as many reviewers will tell you. But the hotel tries to tell you that the ceiling fan helps. No, it really doesn't. Loved everything else about this hotel. But there was no sleeping in 90 degree weather in this hotel.Genuine Expedia guest review
"Pregnant women will carry their own luggage"
Stayed over a weekend with my wife who is 8 months pregnant. Glacially slow valet service and not a bellhop to be found. Standing in the middle of the Tenderloin searching for the valet while being mobbed by panhandlers is not a great way to kick off a weekend. A mediocre self-service "boutique" hotel with an above average casual restaurant.Genuine Hotels.com guest review
Good and clean hotel. I was told by a friend it was in the tenderloin, but it is not, just two block close. Anyway, it is good to ask people around to check for area safety.Genuine Hotels.com guest review
"Odd area, but nice boutique hotel"
This hotel surprised me a lot. I booked last minute, was originally going to stay futher in the Tenderloin district but decided against it. This hotel was very clean with a very friendly and helpful front desk. Room was clean, but it got a bit cold in the room at night.Genuine Expedia guest review
"Great Staff - Clean + Comfortable"
Best Value in San Fran. Best staff!! They are willing to take that next small step to exceed expectations. Bonus: free wine happy hour; clean + comfortable rooms + chic lobby. I will recommend this hotel to all my friends + family visiting the SF area.Genuine Hotels.com guest review
Once you get inside the Carlton is a wonderful experience. But, the neighborhood is shady.Genuine Hotels.com guest review
I stayed at this hotel for a quick 2-night trip during the week. The reviews mentioned that it wasn't a bad hotel so I wasn't expecting anything 5-star. But I was actually pleasantly surprised. It was in a great location, the room was clean and spacious and it was in a pretty convenient location. We were able to walk to nearby restaurants as well as […] various modes of transportation. The hotel staff was also pretty friendly. Perfect for a quick trip. If I were staying in town a little longer, I'd probably opt for another location, however this was a pretty good stay. Read moreGenuine Hotels.com guest review
"Very good hotel!"
I really enjoyed this hotel. It was small but extremely comfortable. My dad had a surgery and he needed to be back in San Francisco for his follow up the next day which means we needed somewhere where I could walk to get some things. This was really close to cvs and a really great restaurant. My dad was able to rest comfortably and the bathrooms were […] clean and the showers hot! The only thing I didn't like was that the building is a little older and you could hear anything in the hall like the people out there were right next to you. Could be a little annoying for light sleepers. But I would definitely stay here again. In fact we are planning to whenever my dads second surgery is scheduled! Read moreGenuine Hotels.com guest review
The situation of the hotel makes you walk a little bit more up and down compared to hotels in the Financial District and Union Square but it's ok, public transport takes you wherever you need to go right in front of the hotel. Rooms are not that big but nicely decorated especially the bathroom. Hotel staff was so friendly and helpful. Although we didn't […] try the restaurant it seems to be good because it was always full. Yes, the walls are thin and if you have a noisy neighbour it might get boring. Internet is working for free. Be prepared to pay 35 usd + tax if you rent a car and leave it with the valet parking of the hotel. On weekends it might be easier to find a place to leave the car in the street but during weekdays it gets very difficult. Overall opinion: it's worth its price and price-quality is ok. Read moreGenuine Expedia guest review
it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay. it was okay.Genuine Expedia guest review
"Just too cramped"
The hotel staff are very helpful and pleasant. Unfortunately the hotel is very outdated with small bedrooms and bathrooms that might as well be a closet. There is no air conditioning. Walls are paper thin and you can hear what's going on in the next room which is sometimes more than a person needs to know.Genuine Expedia guest review
"Amazing staff, great location!"
Very pleasantly surprised with this hotel. Great price for the quality of hotel. Hotel was very clean and nicely decorated. Had a great city feel to it! Hotel room made me feel like I was staying in a really nice San Fran apt. Staff were so friendly and helpful. Walking distance to great restaurants and most tourist spots. Would definitely stay here […] again! Read moreGenuine Expedia guest review
nice staff...clean and comfortableGenuine Hotels.com guest review
"A pleasant surprise"
What a nice surprise! The decor and furnishings of this recently remodeled hotel are fresh and comforting. The staff was pleasant and helpful, the room clean and comfortable. On street parking was adequate to avoid expensive valet parking. I look forward to staying here again.Genuine Hotels.com guest review
"Too Loud, Thin Walls"
When you walk up to the hotel, it is like a Boutique hotel, very nice. Upon entering, the rooms were dated, but that is acceptable. What is not, is that I can hear every conversation in the hallway and in the room next door from my room. The walls are paper thin and this is challenging when you are trying to sleep. Also, all of the activity going on […] outside my windows was like having my windows wide open, as there is nothing muffled. i could hear people getting in their cars, closing car doors, trash truck cleaning the streets, etc. I will not stay here again. I was in room 200. Read moreGenuine Hotels.com guest review
"The ambiance is the best!"
The staff is amazing from the front desk, bell hop to the lovely ladies who take care of the guest rooms. We had the best time and will stay here again for sure!Genuine Hotels.com guest review
Great location near all the tourist locations. Old bulding but with modern bathroom and room fixtures. I would stay again.Genuine Expedia guest review
Great for our needs. Little bathroom, but what do you expect in SF. Super friendly staff.Genuine Hotels.com guest review
"Cute hotel, friendly staff"
Positives-friendly staff & good location. Quick walk to the Civic Center. Negatives-thin walls made it hard to sleep inGenuine Hotels.com guest review
"One night stay. Loved Sahah restaurant for dinner"
Incredible food. Easy location near Davies hall polite valet free wine to joy of life club member . Live music in lobby and free wine hour to all. Lively!Genuine Expedia guest review
"Paper thin walls"
Like overhearing everything your neighbors say? This is the place for you.Genuine Hotels.com guest review
"A Comfortable Night's Stay"
We really enjoyed our night at the hotel. It was a comfortable room with a comfortable bed. I liked the simple decor and the clean bathroom. The only thing that would have been helpful to have in the room was a small refrigerator. (The walk-in closet was huge and had plenty of room for a small refrigerator unit?) We had some items that we would have […] liked to keep, however we had to throw them out since there was no way to refrigerate them. The staff was very friendly and seemed to enjoy what they did. As with nearly every place in San Francisco, the entire city is so accessible with a short walk. Fisherman's Wharf was about a 25-30 minute walk away, and you're just blocks away from a streetcar stop. Read moreGenuine Hotels.com guest review
Enjoyed our stay very much. Excellent staff; friendly, helpful and courteous. Nicely updated older property.Genuine Hotels.com guest review
"Great energy and fast taxi ride anywhere"
it was great...wonderful hotel and restaurant staff. Kate was Fab! ...my only frustration I couldn't get any milk or 1/2&1/2 for my tea until restaurant openedGenuine Hotels.com guest review
"Loved this Place!"
Very clean, excellent service and fun vibrant place! Looking forward to our next trip to SF and staying at the Carlton.Genuine Hotels.com guest review
"what more do you want?"
Very fun place. All employees were courteous and happy. Walk to restaurants(even late night place next door!!) and take cable car 3 blocks away to wharf. Post office 2 blocks away. Cabs and busses very convenient. Then at 5:30, they start pouring wine!! We are big fans of this place and will certainly return and refer others!! Ohh did we mention the […] comfortable bed? Read moreGenuine Hotels.com guest review
"Old fashioned-modern comfort"
The staff were welcoming and extremely helpful throughout our stay. The ambience was old-world, yet up-to-date with international touches we loved.Genuine Expedia guest review
"Charming older hotel. Comfortable, inviting."
Staff was outstanding and accommodating. They catered to our every need--taxi's, restaurant info, etc. LOVED the 5:30PM wine reception (with music). This was a time when all the hotel guests came together and shared their day in San Francisco! Beds were very comfortable. We had a very good experience.Genuine Expedia guest review
"Nicely decorated and situated hotel."
I stayed at the Carlton Hotel twice while on business trips and probably will again. It's well located and although you will find some shady looking folks walking around the area, that is true for most of San Francisco anyway. I like the fact that it's not a huge brand hotel so you don't get lost in the corporate blanket.Genuine Expedia guest review
"Very nice hotel, conveniently located"
Hotel is clean, staff was nice and helpful, walking distance to many attractions in the downtown of San Francisco.Genuine Expedia guest review
"GREAT HOTEL !"
Was in town for a concert at the Great American Music Hall in March . The hotel was only a short walk ...I had no problems with the neighborhood at all as there were so many people leaving the venue late that night . I loved our room (great city view,windows open ) Walked from the hotel to Union Square,Fishermans Wharf, North Beach area . Loved it ! […] Will stay again for sure ! Read moreGenuine Hotels.com guest review
"Excellent Boutique Hotel"
I had a great stay at Hotel Carlton it is a very cute boutique hotel. The staff is very welcoming, the wine hour is great. The hotel is located in a great area very safe walking distance to Union Square and all the other major areas. The room itself was very clean and well presented. Free good coffee in the room!Genuine Hotels.com guest review
"Walkable to places of interest."
Hotel staff friendly. Larger room than expected. 5:30 pm wine reception with musical entertainment was a nice touch. Better soundproofing needed between rooms but I wasn't bothered enough to prevent a return stay. Great restaurant, Saha, in the hotel. Good low cost breakfast options within a two block area.Genuine Expedia guest review
GOODGenuine Hotels.com guest review
"good location comfortable and affordable"
The hotel was very clean and the rooms were comfortably furnished.. The staff was very friendly and accomadating.Genuine Expedia guest review
"Personal touch was nice"
Great hotel. Old but thoroughly updated and the room was very well finished. The staff were extremely friendly. Theo (aka Snazz) at the front desk was especially helpful and really engaged my young kids which added a nice personal touch. Not located in one of the nicer areas of SF, but public transportation was easily accessible.Genuine Hotels.com guest review
I decided on a whim to take a trip to the city and needed a place to stay. I was lucky to find this cute little boutique hotel close to all my favorite spots! The only issue about this hotel is that it is old and you can hear a lot of outside noise and people in their rooms through the walls. If you are a light sleeper you may not want to stay here […] but other than that if you need a nice hotel give this a try. Read moreGenuine Expedia guest review
"Nice place to stay while visiting SF"
It was a nice hotel, easy to get to everything and the gentlemen at the service desk were really nice and friendly. They had complimentary wine in the afternoon and jazz music in the lobby. I am not use to city noise so I couldn't sleep at night, but I still enjoyed my stay. overall, very nice and clean hotel with friendly staff.Genuine Hotels.com guest review
"Nice Boutique Hotel"
Great stay, friendly staff. Close walk to many attractions. Limited amenities in hotel, small elevators, no pool/hot tub, no workout room. Paper thin walls! But would definitely go back, as hotel was very appealing to the eye, clean, and all staff from concierge to front desk to housekeeping, were all friendly, nice and helpfulGenuine Hotels.com guest review
"Excellent Staff & Ambiance"
The staff was incredible! Extremely helpful and personal. Amenities were great (enjoyed the free happy hour and music) & offsite parking was convenient and reasonably priced. Room service or a lobby breakfast would have been a plus as my stay was business related and the team had to make extra time each morning to go out for breakfast.Genuine Hotels.com guest review
"GREAT FOLKS - GREAT LOCATION"
Overall the hotel was great - I didn't love the restaurant and wished they had other options. The mattresses were too soft for my taste. The staff was so upbeat, kind and helpful.Genuine Expedia guest review
Low key, casual, very friendly.Genuine Hotels.com guest review
The hotel staff was absolutely amazing. Made our entire trip.Genuine Expedia guest review
We loved the hotel. We were there for 2 nights. The room was small but functioned fine. The front desk staff was warm and welcoming after a long drive. They were helpful in recommending eating places and parking (less expensive then the valet service). Would stay there again for sure!Genuine Hotels.com guest review
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