I travel a lot this is a great hotel and a great areaGenuine Hotels.com guest review
Very friendly staff. Had to use the shuttle every morning and afternoon. Trips were quick and staff was friendly.Genuine Hotels.com guest review
Positive- Room was clean, large, bed comfortable, nice tv's, hotel staff was nice. Negatives-bathroom was somewhat dated but clean. Our room was very hot and air did not move well. That made it hard to sleep.Genuine Hotels.com guest review
Hotel needs updating. Carpet is worn out. The room had stains on carpet burn on the couch. No free breakfast. Cost 13.95. Next time stay. At the HamptonGenuine Hotels.com guest review
We drove from Maryland to Atlanta for a wedding and booked our hotel online. We checked in no problems, the hotel was clean and everything was perfect. We actually found out the newlywed couple's room was somehow not reserved and they were able to accommodate our request and my nephew and his new bride really enjoyed their wedding night before they […] left on their morning flight to Costa Rica. Thank you Double Tree. Read moreGenuine Hotels.com guest review
The hotel staff was more than helpful. The room we stayed in (a one bedroom suite) was very clean and comfortable, but does need updating! The location was very convenient.Genuine Hotels.com guest review
exceeded my expectationsGenuine Hotels.com guest review
great stay. But kids were running wild in the fitness room. I wish there had been more control on that. There is no sign posted for age limit in the fitness room. I saw children as young as 6 or 7 running on the treadmills.Genuine Hotels.com guest review
During our stay there was two rather large family reunions apparently staying at the same time we were. The "party" lasted late into the night into what I would call quiet time. It was around 11:30 or 12 at night before the lobby ever cleared and the music subsided. I would have thought there would have been more control over something like this.Genuine Expedia guest review
Good hotel, enjoyed the stayGenuine Hotels.com guest review
Wonderful place to stay for the weekend, fantastic staff, very pleasant to deal with. Love to come back soonGenuine Expedia guest review
Second stay: love the hotel and near by surroundings and especially the cookiesGenuine Hotels.com guest review
This was more than expected; room was large and very comfortable; excellent staff I would stay at this chain anywhere in the world.Genuine Expedia guest review
"Okay for some one else but not me!"
Come after check in time...had to wait 15min before room was ready,the cookies were hard and no drying towel in the bath room.Genuine Expedia guest review
"I love this place!"
The hotel is beautiful. I was greeted by a friendly staff with warm cookies. My room was beautiful only thing is that the couch had several stains on it... wasn't too eager to sit on it. Location is perfect and my boyfriend loved it. I will most definitely return.Genuine Hotels.com guest review
"It was not a nice Hotel"
Room was not clean when we arrived...bathroom had urine around set floor dirt and furniture had stains...I was not pleased at all for the amount of money that I spent.Genuine Expedia guest review
Hotel is located in an excellent location. The staff were very polite.Genuine Expedia guest review
Nice place but became very noisy with parties going on in the lobby.Genuine Hotels.com guest review
The hotel is nice but the room was cleaned just ok. The furniture needs to be cleaned. It was light colored & dirty!Genuine Hotels.com guest review
I enjoyed my stay was very relaxing clean n well maintained thank u. I also do plan to stay again.Genuine Hotels.com guest review
The pool left a lot to be desired. The pump apparently was not working. It looked like no one had cleaned it in days. Bugs were floating. There were no towels by the pool. I had to go to the front desk for them to call housekeeping and it took about 45 minutes for her to bring them. She wasn't friendly either. And almost all of the pool chairs were […] broken and unusable. When I was searching for a hotel, I indicated I wanted one in the Perimeter area and this one came up as an option, however it was about 20 minutes further away which was inconvenient.The room itself was nice. It was large and roomy and the bed was comfortable. Read moreGenuine Hotels.com guest review
It was a nice hotel. The best part was the jetted jacuzzi tub. Location wasn't the best but overall a nice place.Genuine Expedia guest review
"its very far from my destination i supose to go"
hotel was ok I did like it about two separate room which is kids can sleep without disturb television but no microwave in room I understand they have a dinner and lunch but what about if you bring some food from home or kids and want to heat I have a 2 year old daughter and she like warm milk before bed yes I can go in buffet area and heat but if I […] have to up and down then y should I pay this price I can stay little less after all everything is good only one thing is missing hope it will be available next time if I go in Read moreGenuine Hotels.com guest review
I was unhappy with the $10 fee for wifi.the breakfast bar was way over priced at $13.99.Your Homewood suites breakfast bar was just as good and that breakfast bar was in the price of the hotel stay..Genuine Hotels.com guest review
OVERALL GREATGenuine Hotels.com guest review
"Okay overnight stay"
Room comfortable. Easy check in. However, after we checked into the hotel at midnight, the maid knocked on the door at 8:25AM three times, each louder than the next, to see if we were still in the room. I stumbled to the door and asked what time is it, she muttered I will come back later. Seriously?!?!? I spoke with the front desk on the way out, at […] 10AM, and he said that it was my fault and I should have put up my do not disturb sign. Seriously?!?! Anyways, I learned my lesson and will now use my do not disturb sign at all times. Besides that I would stay here again and use my do not disturb sign. Read moreGenuine Hotels.com guest review
"Great location but...."
The pool was really small and not kid friendly. You have to pay for the breakfast. Room furniture was really dirty.Genuine Expedia guest review
"Very happy with our stay"
My family and I normally stay at another hotel in Atlanta but we wanted to try a new place. Doubletree will be our new place from now on. It was clean, the price was right, the location was perfect, the staff was very nice and the quality was outstanding. Thanks!!!Genuine Hotels.com guest review
The staff was so friendly and the room was a GREAT value for the money. We had a two-room suite and it was quite spacious. My son loved the huge whirlpool tub.Genuine Hotels.com guest review
Very spacious suite. Wonderful front desk staffGenuine Hotels.com guest review
Wonderful stay!!!Comfy beds, lots of space, very pretty hotel!Genuine Hotels.com guest review
We were impressed with room and service. We will definitely recommend this hotel to family and friends. Love the simple touch of giving us the chocolate chip cookies and they were good!Genuine Hotels.com guest review
Excellent service, the bed was so comfortable, great cookies!! Overall , great experience..Genuine Expedia guest review
"The Best Service Ever"
It was wonderful! Brandon was so patience with all the customers. The line was very long and he had no help. Even though my reservation was not correct he was took the time to make sure that I know he would do all he could to make it right.Genuine Hotels.com guest review
Very clean good service and was better than I thought it would have been.Genuine Hotels.com guest review
"Nice hotel for a great price"
The hotel was very nice amd family friendly. The room was clean and the bathtub was great. The kids had a blast. Breakfast was very good and the waitress was very nice and attentive. She ackowledged my kids and was really kind. The front desk staff were very nice and helpful and the cookies were delicious! We will be back!Genuine Hotels.com guest review
"Bad service and bad management"
First the GOOD: The room was affordable especially since suites are normally more expensive. The hotel itself looks to be in ok condition. And now the BAD: We waited an hour at the check in desk because of the queue of people. There was only 1 desk agent who was struggling with the workload. They seemed to be very understaffed. I noticed that when he […] asked another staff member to help, she refused saying that she was going to restock the cookies and then leave since it was the end of her shift. She stood there defiantly folding cookie bags and ignoring the 20 annoyed people stood in the queue... Once I was checked in they gave me the wrong room type so I had to go back down again and stand in line for another 30 minutes. No apology at the desk at all and a somewhat bad attitude. Next - the hotel's design with the atrium, although it looks cool, means a lot of noise filters up to the rooms. It can be noisy so this is definitely not for those looking for a peaceful stay. And lastly although I cannot attribute this directly to the hotel, but being awoken at 2:45AM due to the loud noises of the couple next door playing very loud music and making some *ahem* very loud noises was not a pleasant experience. I called to the front desk and they did send someone up to tell them to quiet down - but this point is more about the quality of people who stay at this hotel and what their intentions are. Very poor experience and I'm never staying at this location again. Read moreGenuine Hotels.com guest review
The staff was very friendly and helpful. I ordered room service several times and it was good every time except once. I ordered the little bbq sliders and they both had big chunks of gristle and fat all in the meat. The first day they cleaned my room they did not clean the in room coffee cleaner or leave me any more coffee. The second day they didn't […] clean my room at all. I did come back at about 2 in the afternoon which may have been before they got to my room to clean it. The doubletree cookies are warm and delicious as always. The furniture in the room was stained and out dated and the air conditioning was very noisy. Read moreGenuine Hotels.com guest review
The Double Tree Suites was a relaxing place to stay. We attended the 2014 Blade Show at the Cobb Galleria and booked for rooms at the Double Tree for our staff. The hotel is in need of updates, carpet, paint, etc. but this type of default does not inconvenience me based on the price charged for this room. The hotel overall was quiet and comfortable. […] The location was good and the parking was great. The service in the bar / restaurant was lacking (slow) but the food was good and our server was courteous and friendly. We Will book this hotel again next year for the show. Read moreGenuine Hotels.com guest review
Rooms are nice and roomy. The bathroom had good water pressure. The carpets and upholstery were stained but clean. Bed and pillows very comfortable.Genuine Expedia guest review
Comfortable bed, clean. Customer service great and oh!! The warm cookies!!!Genuine Hotels.com guest review
"Below expected standards"
Overall, it was "average". Room carpet stained. Furniture worn/stained. Chairs in dining room very worn, upholstery ripped. Breakfast buffet was way overpriced ($13.95) and the food was not the best (I left much of it uneaten). After the 1st morning, we ate all of our meals elsewhere.Genuine Hotels.com guest review
Hotel was amazing. Beautiful rooms. Helpful staff. The only thing that did not make this a perfect stay, was breakfast. We were looking forward to the hot breakfast buffet. When we went down to eat, we were told the cook did not show up and the buffet was not ready. They made up for it by allowing us to have the cold items complimentary.Genuine Hotels.com guest review
"Not as expected"
The rooms were badly in need of upgrade. The carpet was stained in numerous areas, the couch was stained and the bedding smelled as if someone had sprayed a cover up mist over it. The staff was very nice and helpful. The maid service did skip a day in making up the room. All in all I would not stay there again.Genuine Expedia guest review
Alot of traffic, Hotel was fineGenuine Hotels.com guest review
"very central to sights and suburbs"
restful, convenient, clean, great serviceGenuine Hotels.com guest review
Room wasn't clean, stains on carpet etc.Genuine Hotels.com guest review
"Overall Nice Hotel"
The staff was great! Rooms were comfortable. Big Jacuzzi tub, but water leaked from knob leaving floor wet. The location was great, close to everything. Wi-Fi was free since we were at&t customers. Price per night very reasonable.Genuine Hotels.com guest review
My daughters and I stayed the night before a concert. Everyone was friendly, professional and we enjoyed our stay.Genuine Hotels.com guest review
"The hotel was convent to the hospital and surgery"
The hotel was very good if rate it as a 4 out of a 5 . We ate at a restaurant near by the Marretta Grill that was unreal. We did use room service in the hotel for 3 meals which was fast and the food was good.Genuine Expedia guest review
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