All hotels in Muskegon, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1675 E Sherman Blvd, Muskegon, MI, 49444, United States of America, ‏‎855-239-9246
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.6 / 5Good

Score breakdown (from 69 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    3.8
  • < Previous
  • Page 1 of 2
  • Next >
4.0 / 5Excellent
Good 4.5 of 5
Genuine Hotels.com guest review
1 night family trip Aug 23, 2015
Jerry L
US
4.0 / 5Excellent
"Good place."
Good overall. Good area. Many families that stay.
Genuine Hotels.com guest review
1 night romance trip Aug 15, 2015
Julia
US
5.0 / 5Outstanding
"had a wonderful time"
I had a great time at this Comfort Inn.I'd go back anytime I'm in the area.The beds were so nice I slept soon good.The staff was excellent.They checked our rooms to make sure they were in order.Overall we had a wonderful and pleasant stay.Thanks Comfort Inn.
Genuine Hotels.com guest review
2 night family trip Aug 17, 2015
Donna
US
2.0 / 5Fair
Room wasn't serviced. We had to request towels which took some time as they were still in the laundry. The water continuously changed from freezing cold to burning hot while showering. Won't be staying here again.
Genuine Hotels.com guest review
3 night family trip Aug 9, 2015
Julie
US
2.0 / 5Fair
it was not good at all and had a very bad smell
Genuine Hotels.com guest review
1 night business trip Jul 31, 2015
wymond
US
3.0 / 5Good
"Not satisfied enough to stay again"
Overall the stay was decent. The room and building was not disgusting but for the price that I paid, I was very disappointed. Also, I am not sure why but my room was the only room that I could tell that the curtains would not close. It was window fragments stapled up there. Neighborhood was not the scariest but at the same time it did seem like I was not in the greatest area either.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Diane
US
4.0 / 5Excellent
"Good, happy with the hotel"
It was a nice hotel, very friendly staff. The breakfast was nice also.
Genuine Hotels.com guest review
1 night family trip Aug 6, 2015
Carolyn
US
1.0 / 5Poor
"Avoid this place unless you have no other options"
The good: The free breakfast was well stocked, tasty and diverse. Good job! The bad: Our toilet was hopelessly plugged up and I spent 30 minutes after each use to un-stop it with the convenient plummer's helper they brought to us. Imagine dirty toilet water splashing on the floor and elsewhere as I battled this monster. We eventually used the lobby toilet for our business. Second, the shower would go from scalding to cold in an instant and my wife got scalded, as did I. It dramatically changed temperature just as I soaped up my face so I could not even rinse without someone else turning off the shower. It was not just uncomfortable, it was dangerous. We decided to save our showers for the next hotel. Seriously, this was the worse room I have had in 20 years. I travel for work and stay about 30 nights a year for business and pleasure, so that is saying a lot.
Genuine Hotels.com guest review
1 night family trip Aug 4, 2015
David
US
2.0 / 5Fair
"It was an okay stay for my family and I."
I wanted a quick family getaway. Hotel.com had this hotel. The photos were better than seeing things face to face. The staff was very friendly. The outdoor pool was better than the inside pool. The inside pool's temperature was too warm and the water was green.
Genuine Hotels.com guest review
3 night family trip Jul 29, 2015
Ronald
US
5.0 / 5Outstanding
"Easy access"
We go to Muskegon all the time and have stayed at quite a few different places and I will have to say this is the nicest one yet,rooms are totally up to date and breakfast was great and the outside of the hotel is pretty. I will definitely stay here again when we go again.
Genuine Hotels.com guest review
1 night family trip Aug 1, 2015
Jette
US
4.0 / 5Excellent
Front desk was very rude and unorganized.
Genuine Hotels.com guest review
2 night family trip Jul 28, 2015
A Traveler
US
4.0 / 5Excellent
"Great hotel, BUT no elevator/no rollaway beds"
This hotel is great, newly remodeled. Breakfast is very good, staff friendly and helpful. Only downfall is that it does not have an elevator and no rollaway beds available. If you have disabled people in your party, I would call the front desk on your day of arrival and ask them to hold a first floor room for you. My first stay here I did not know there was not an elevator and it was difficult to carry all the bags and suitcases up 2 flights of stairs. And when I found out there weren't any rollaway beds, one of the people in our party had to sleep on the floor, which was unfortunate. But I will return to this hotel. Everything else was wonderful.
Genuine Hotels.com guest review
2 night business trip Jul 23, 2015
Kimberley
US
4.0 / 5Excellent
"Great place to stay if going to Michigan Adventure"
The room was nice and clean, and big. The hotel is about 13 min. away from Michigans Adventure, and it is in a good location with restaurants, and stores within walking distance. The only negative aspects were the pool room felt like a sauna. It was nice in there with games, the pool, and hot tub, but it was so hot in there it was hard to breathe. And we also had trouble sleeping because kids were running the halls till midnight on the first floor and the floor above us. Other than that it was a nice stay.
Genuine Hotels.com guest review
1 night family trip Jul 23, 2015
Amber
US
4.0 / 5Excellent
"Overall great stay."
Stayed 2 nights in July. Pool area was fantastic. Staff was very helpful. Breakfast was great. Overall great stay.
Genuine Hotels.com guest review
2 night family trip Jul 21, 2015
Josh
US
5.0 / 5Outstanding
"Perfect for Michigan Adventures Park stay"
Perfect if you are going to Michigan Adventure Park, close to Muskegon State Park and beaches a offers a great hot breakfast. GREAT for a 1-2 night stay! My daughter loved the indoor Pool, roo was clean and updated, bed was good and linens as well, we would stay again.
Genuine Hotels.com guest review
2 night family trip Jul 15, 2015
Jacqui
US
4.0 / 5Excellent
"Clean rooms"
The room was clean, great pillows! My son loved the pools. The hotel is right off the highway.
Genuine Hotels.com guest review
1 night family trip Jul 16, 2015
Brian
US
4.0 / 5Excellent
"Comfort Inn"
We were very pleased, the hotel was recently remodeled. It seemed most of the renovations were complete. The pool was nice, the room was clean and the breakfast was top notch.
Genuine Hotels.com guest review
1 night family trip Jul 14, 2015
Jacquelyn
US
3.0 / 5Good
"A lot of "meh" for a lot of money"
The pictures make this hotel look a lot better than it actually is. The front entrance is dirty and unwelcoming, especially since we were expecting a nice, classy hotel, given the price we paid. I had been hoping we had arrived at the wrong hotel, but unfortunately, we hadn't. Thankfully, it seems our room had been updated sometime in the kind-of-recent past. The bed was comfortable, the pillows were awesome, and the bathroom was the most spacious I'd seen in any hotel room. The pool room and fitness room, however, were in sorry shape. The indoor pool area was very spacious, but looked terrible and was so warm that I couldn't even sit in a chair by the pool to read without feeling like I was going to have a heat stroke. On a positive note, I did like that the hot tub and pool were right next to each other. The fitness room did have more than just cardio machines, but it seemed like they just took a regular guest room and converted it. It was small and smelled like warm rubber. We decided we wouldn't do any lifting during our stay. All in all, it wasn't terrible. There weren't bugs, people weren't rude, and nothing seemed broken. It just wasn't as nice as we'd expected, after paying nearly $200 a night.
Genuine Hotels.com guest review
3 night romance trip Jul 3, 2015
Amara
US
3.0 / 5Good
Great stay an experience..... TV could've been larger an microwave by breakfast area....
Genuine Hotels.com guest review
1 night family trip Jul 5, 2015
Janelle
US
5.0 / 5Outstanding
"Gr8"
Great place nice and quite
Genuine Hotels.com guest review
1 night business trip Jul 5, 2015
A Traveler
US
3.0 / 5Good
Was nice for the price. Pool was good size and the breakfast was good.
Genuine Hotels.com guest review
2 night family trip Jun 29, 2015
Brent
US
4.0 / 5Excellent
There was a pair of bikini bottoms on the floor below the desk. Gross........ Hotel staff was rather abrupt while we were checking in. The girl said something about having a long day. Sorry, but so did I. Otherwise, our stay was fine. Breakfast was good and other staff I encountered were very nice. I would come back here again, but I hope the bikini briefs won't be there this time!
Genuine Hotels.com guest review
1 night family trip Jun 30, 2015
A Traveler
US
4.0 / 5Excellent
"Good"
very good place to stay-- read the reviews- still thought I would try it and glad I did. the hot tub was a little warm, but I like HOT tubs
Genuine Hotels.com guest review
1 night romance trip May 23, 2015
Tina
US
5.0 / 5Outstanding
"10"
It was nice.
Genuine Hotels.com guest review
1 night romance trip Nov 27, 2014
Lois
US
2.0 / 5Fair
"Less isn't best"
Shower had zero pressure. An odor upon entering the room. In dire need of updating and renovating.
Genuine Expedia guest review
Response by Comfort Inn
Thank you for taking the time to write a review regarding your recent stay. We appreciate your feedback; we will definitely use this information as a way to help us improve on our quality of services. We hope to see you again after our rooms/hotel remodel. Again we thank you!
Other trip Sep 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel!"
There is a microwave and a refrigerator in the hotel room and I think this is a super big plus since the travelers and cook/heat the frozen food and do not need to have the expansive meals outside and save $$$. The breakfast is also very good. There are plenty type of food. Also, my wife told me there is a big clean swimming pool and hot tub. My family enjoy to stay there and will like to stay at this hotel for next visiting! The only bad thing is it is not refundable.
Genuine Expedia guest review
Other trip Sep 2, 2014
Peter
US
4.0 / 5Excellent
Other than not being forewarned that there was roofing & siding working being performed on the building, my stay was good. My stay was a short overnight, at a reasonable rate, which was all I was looking for. thanks.
Genuine Expedia guest review
Other trip Aug 10, 2014
JD
US
1.0 / 5Poor
"Where is the comfort in comfort inn"
Customers should be made aware of hotels that are currently renovating. I wanted to leave but was advised that I could not made changes to my paid reservations. I am very disappointed and displeased with the appearance and lack I amenities. I am also upset that hotel.com forced my family and I to stay at this hotel under these conditions. I will have to think hard and long before using this site and service again for this reason. I am very disappointed.
Genuine Hotels.com guest review
2 night business trip Jul 11, 2014
A Traveler
US
2.0 / 5Fair
"trip"
The rooms were tiny and no elevator to carry stuff up... the rooms were pretty run down too! Way too pricy for the quality of the stay!
Genuine Hotels.com guest review
1 night trip Jul 5, 2014
A Traveler
US
3.0 / 5Good
"Close to Michigan Adventure"
Kids liked the pools and the breakfast was good, room needs updates but it served the purpose of place to sleep and shower.
Genuine Expedia guest review
Other trip Jul 2, 2014
Kristie
US
4.0 / 5Excellent
"Very accomodating"
The staff was extremely helpful and kind. The continental breakfast had a lot of choices, although we were unable to partake due to a travel issue. Would book this hotel again when needing to stay in the area to visit family. Location was easy on and easy off the highway.
Genuine Expedia guest review
Other trip Jun 30, 2014
A Traveler
US
2.0 / 5Fair
"elevator acess"
my stay was ok except that my room was on the second floor and there isnt an elevator. I have never stayed in a hotel without one, so we had to carry all of vour luggage up two sets of stairs and back with the kids.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
US
3.0 / 5Good
"Hotel near Michigan's Adventure"
The hotel was just ok. I expected a nicer hotel for $130. The area wasn't great - located in front of a Wal-Mart and Sam's Club. We drove from the hotel to Grand Haven for dinner and sight seeing - which was amazing. The beds were comfortable.
Genuine Expedia guest review
Other trip Jun 15, 2014
Mom of 2
US
4.0 / 5Excellent
"Memorial Day"
Room was comfortable, shower could have better water spray. Sold out night but was relatively quiet overall. Continental breakfast left something to be desired. Should have gone out.
Genuine Hotels.com guest review
1 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
Found hotel online to stay for one night while waiting for travel connections. Exceeded expectations. Will use and recommend for future extended stays in Chicago.
Genuine Expedia guest review
Other trip Dec 30, 2013
Billy
US
4.0 / 5Excellent
"Quick overnight"
My husband and I picked this hotel for its location. Right off the highway with plenty of restaurants near by. When we walked in we were greeted right away! Very friendly staff! They have cocktail hour in the lobby with plenty of sitting. I also noticed they practice guest safety. The room was clean, bed was very comfortable, price was reasonable. If we need to stay in Muskegon again we will stay there.
Genuine Hotels.com guest review
1 night trip Dec 13, 2013
A Traveler
US
2.0 / 5Fair
"Comfort Inn, Muskegon Michigan Room 204"
The overwhelming stench of mold / mildew from a leaking air conditioner in our unit was awful. The rug area surrounding the air conditioner was soaked and every time we walked past it we had wet socks. We had to place a garbage can under the drip to catch the water. It filled daily. We had trouble with our door because the handle didn't work right and our key access cards did not work in many doors when we tried to enter from the pool or parking lot areas. The indoor pool was so cloudy and had an unpleasant odor. Because of a broken door latch there was no immediate access to bathrooms near the pool. I shutter to think if having no access to the washrooms was the reason the pool was so cloudy. Even though the pool opened at 9am the doors were locked and we were forced to walk through the lobby to enter the pool area in our bathing suits because our key card did not work in the doors and we had to parade ourselves through people having breakfast. Our room was not cleaned because in the early am around 10am we had the do not disturb sign but removed it shortly thereafter around 10:30 or so and we still never got our room cleaned for that whole day. No beds made, no clean towels, no empty garbage cans or the water that caught the drip from the air conditioner. On the second day they offered another room but due to our schedule we were unable to transfer during our stay.
Genuine Expedia guest review
Other trip Sep 3, 2013
xxxxxxxx
US
3.0 / 5Good
"Close to Michigan adventure handy to highway"
The carpets in room were dirty bathroom clean but in need of updates the indoor pool water was cloudy.
Genuine Expedia guest review
Other trip Sep 2, 2013
Davo
US
5.0 / 5Outstanding
"Nice hotel, with indoor & outdoor pool"
Staff was helpful. Facility will be enjoyed by children with two pools, games and nearby recreation.
Genuine Expedia guest review
Other trip Aug 29, 2013
A Traveler
US
3.0 / 5Good
"Good for 1 night"
Need a place tho throw my hat for 1 night , have stayed there before
Genuine Expedia guest review
Other trip Aug 9, 2013
x
US
4.0 / 5Excellent
"Nice hotel"
The staff was great. The hotel is older and could use some updating, but was clean. I would stay there again.
Genuine Expedia guest review
Other trip Aug 3, 2013
A Traveler
US
4.0 / 5Excellent
"Close to Baker College"
We went to Muskegon for our son's college graduation. The hotel was comfortable, the staff pleasant, the food very good for continental breakfast, the indoor pool nice (outdoor pool not yet filled). The hotel is not far from the college and has many eating places and WalMart within walking distance. We will definitely stay there again when we are in the area.
Genuine Expedia guest review
Other trip Jun 14, 2013
Jane
US
3.0 / 5Good
"ok"
looked dirty on the outside, room was ok though, staff very friendly
Genuine Expedia guest review
Other trip Jun 3, 2013
A Traveler
US
5.0 / 5Outstanding
"Personal Hotel Experience"
Daughter attends Blue Lake Fine Arts Camp. Hotel is located near the freeway, which provieds for easy on-off access. Also, the hotel is close enouh to return for shopping and dining during rehearals.
Genuine Expedia guest review
Other trip Apr 16, 2013
steve
US
1.0 / 5Poor
"Worst hotel ever!"
Front desk manager (Jill) was the rudest human being ever! Room was filthy and customer service was a joke, called the 800 number for assistance and they didn't care either! NEVER again!
Genuine Hotels.com guest review
1 night family trip Feb 23, 2013
A Traveler
US
2.0 / 5Fair
"first and last time"
The room stank like a locker room full of stinky feet, The people above us thought it was a stomp athon and stomped all night long while the lady in the next room loved to scream, we knew all her bussness not to mention the cops were called becouse a fight broke out, when I called the front desk to get assistance with screamer in the next room it took 45 rings for anyone to awanser, I WON"T BE BACK
Genuine Hotels.com guest review
1 night trip Feb 16, 2013
Malone
US
5.0 / 5Outstanding
"My Christmas stay"
I do not now why i need to revise my note....if you do not want to use it thats fine....I feel I was very honest.
Genuine Expedia guest review
Other trip Dec 31, 2012
Jean
US
5.0 / 5Outstanding
"Stay awhile"
wireless internet could use of little attention other than that the place was fine
Genuine Expedia guest review
Other trip Dec 16, 2012
A Traveler
US
5.0 / 5Outstanding
"Great getaway for a mini overnight,"
Great all okay food breakfast excellent many choices, close to all my needs
Genuine Expedia guest review
Other trip Dec 8, 2012
Grammy
US
5.0 / 5Outstanding
"Awesome place for any person traveling to Muskegon"
We had a pleasant stay at the Comfort Inn. We enjoyed the pool and hot tub. Staff was very friendly. Also, I have to mention that the McDonalds by the hotel had the best food I have ever had at a McDonalds. It was fresh! The town of Muskegon will be a place I will visit again. The whole town was nice.
Genuine Expedia guest review
Other trip Oct 29, 2012
Todd & Tammi
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >