"Will be back! "
08/24/14 Corptraveler12 Waterford, Connecticut
Great hotel! They are currently under construction but it won't stop me from returning back. All employees were very nice and helpful. From check-in to check-out every person I encountered were very professional. Very nice breakfast. I also enjoyed the pool. Will be back in the next month!
"We will return!"
08/19/14 Missinginmichigan ROCHESTER
Our visit to Muskegon was much too short - a simple overnight before taking the ferry to Milwaukee. Comfort Inns are often our first choice and once more the motel lived up to its name. The motel is two minutes off the freeway and 15 minutes from the Express Ferry terminal. Although it seems to be wedged between highways and buildings the interior is open, roomy and quiet. The room was a standard room - but clean, comfortable and quiet. Breakfast was the standard motel fare - plus scrambled eggs and waffles - but the breakfast "nook" was huge - with a number of stations so guests weren't tripping over each other making toast or scooping out eggs. Good thing, since the room was filled with families getting ready for adventures! Perhaps a disadvantage would be the lack of elevators. (We knew that from reading Tripadvisor reviews so weren't surprised.) We will go back.
08/13/14 Donna S Lansing, Michigan
Mary, the Manager, at Comfort Inn in Muskegon was amazing. She went above being helpful and I will definitely return for a stay there. Also, Amy, the gal that oversees the continental breakfast was superwoman taking care of a large group of people all morning.
"Good price, great for families "
08/10/14 Armando B
Good: - location is really good with lots of options and stores nearby - has an indoor and outdoor poor - play are for the kids - breakfast included - rooms clean - laundry room for guest Not that good - under construction - could be noisy at night if your room faces indoor pool - limited options in breakfast Overall is good not fancy but good for a short stay or family vacation
08/01/14 JumpAaron Westland
I wanted to make sure that the staff get the credit for making my staff nice. The housekeeping staff were friendly and helped us find the stairs, there is no elevator. And, the dining staff in the morning were incredible! The complimentary breakfast was good. The down side was the construction, the building looked awful from the outside, and there were construction materials piled in the courtyard, I would have stayed elsewhere if I had known they were working on the building. The inside looked tired and worn and in need of updates, but clean! Over priced for the location and amenities. The pillows were some kind of a half pillow, not a full size pillow, awkward.
"DO NOT STAY HERE!!"
07/24/14 raynie988 Adrian, Michigan
This hotel lacked just about everything. The pool area was nice but the sauna and hot tub do not work. We arrived an hour after our original check in time and had to wait another hour for our room to be cleaned. We stayed for 3 nights and had to literately beg to have clean sheets and fresh towels. We called the front desk 3 times in one day just for fresh towels. The hotel also lack an elevator and the shower temperature kept switching from burning hot to freezing cold. Lastly and most importantly, the woman at the front desk was extremely rude and grumpy towards guest. I would not reccomend this hotel to anyone.
"Great Place to Stay!"
07/13/14 barbara l
I read reviews and decided to stay here and was pleasantly surprised, great pool area with games for all ages plenty of seating. The rooms are nice and clean, they are doing remodeling and look forward to staying there in the future. We had a small leak from the air conditioner and told the staff and they were more then helpful and willing to take care of the situation. The continental breakfast had everything you could ask for! Will be going back next month. Dont hesitate to stay here.
07/08/14 st48910 Lansing, Michigan
No elevator was the 1st downfall. Got to the room and we had to set the clock and when we went to use the microwave it wasnt plugged in. I couldn't reach the outlet behind the entertainment stand/dresser. I was just irritated. Our air conditioner went out later in our stay. When we woke up I noticed there were blood spots on both of our beds sheets. I was discussed
"Nice facilities, breakfast needs improving."
06/24/14 valleybind Michigan
Hotel is attractive with inviting indoor pool, and game area. Noise from outdoor pool area was a problem. I asked for a quiet room and stressed at check-in that I wanted a quiet location but I was given one on first floor where noise was real problem late into night. Breakfast was okay, server was great, but there was not one nutritious cereal. Limited selection compared to Hampton and Fairfield hotel.
"Not up to snuff"
I usually stay at Choice Hotels on my travels because of value vs cost and free breakfasts. I usually stay at Shoreline Inn right on the water when I'm in the Muskegon area, It is a few dollars more but it is such a beautiful place I usually stay there. Today I wished that I spent the $20 dollars. The Comfort Inn in Muskegon is is need of upkeep. The roof had blue tarps on the roof and the 1st room that I had the air conditioning unit wasn't working. The check in was very pleasant and the breaksast hostess (Amy) was outstanding. They moved us to a different room the 10 minutes later re-rented the room with the faulty AC. My suggestion is this is a diamond in the rough. If they invest a little more this could be a perfect stop over for going to Michigan Adventure or the Beautiful Lake Michigan beaches. Until they do I would recommend staying at the Shoreline Inn. The staff at check in (Patty) and Amy Food Services made the rest of my stay enjoyable.
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