This was a gorgeous hotel in the heart of Genoa near everything. the staff was professional and friendly. I highly recommend staying here while in Genoa.Genuine Hotels.com guest review
"Bristol Palace - Genoa, Italy"
The room and hotel were beautiful, the staff was very friendly, spoke perfect english and very helpful. Located in a shopping area, you were still only a short walk from dining.Genuine Hotels.com guest review
"No Internet connection"
If you need an Internet connection, the Bristol may not be for you. According to other guests, the Internet was unreliable. It never worked for me and when I tried to talk to the hotel about it, the staff were difficult. The assistant manager would not let me finish a sentence and was very rude. A smile or "I am sorry for the inconvenience" would have […] gone a long way, but I had neither at the Bristol. In frustration I checked out of the Bristol and moved to the Continental where I have found friendly folks and a working Internet. Read moreGenuine Hotels.com guest review
Very well maintained older hotel within easy walking distance of Old Port, World Heritage Sights and shopping., Main staircase is as advertised. Included breakfast was very good.Genuine Hotels.com guest review
"No better location in Genoa"
Wonderful place to visit and the hotel is in the spirit of this gorgeous city.Genuine Hotels.com guest review
Great location. The barman was extremely helpful to overseas guests. Would recommend staying there - was just a shame we couldn't stay longer.Genuine Hotels.com guest review
great location. excellent service.Genuine Hotels.com guest review
"in the main street of Genoa"
This is an excellent hotel and I could not fault any part. Excellent standards throughout. Great service, good breakfast options, on main street a few minutes walk from Piazza de Ferrari. Will be staying there next time I'm in Genoa.Genuine Hotels.com guest review
"good locaton to walk and see Genova"
We decided to stop for one night before going to Portofino, the hotel was very good, great location for walking to see Genova.Genuine Hotels.com guest review
Brilliant!, room was spacious and had everything i could have wanted, hydro-massage bath (i loved it, scared my partner) Big comfy bed even though it was two twins pushed together. Good tv that allowed me to plug in my 1TB hard drive with films loaded, we only went to genova for the aquarium but we found ourselves loving the area and genova in general. […] The dinner was very nice as was the breakfast, the reception were incredibly friendly and useful. The quality of wood in the rooms was good it was well varnished and well designed did'nt appear cheap nor tacky. i would reccomend to everyone. Third best hotel room i have ever stayed in after the savoy London and the sleeping beauty sweet in disneyland paris and at a tenth of the cost. Read moreGenuine Expedia guest review
"Good hotel in an excellent location"
Stayed for a long weekend. Room was comfortable with a good bathroom. Breakfast, which was included, was generous and provided a very wide selection including hot food.Genuine Expedia guest review
"In the middle of XX Settembre"
Was Ok and food was goodGenuine Hotels.com guest review
FabulousGenuine Hotels.com guest review
Nice hotel, perfect for overnight. Good spot opposite the airport bus stop. Nice breakfast.Genuine Hotels.com guest review
attractive hotel in good location - breakfast excellent, evening meals costly and quality could be improvedGenuine Hotels.com guest review
"Fantastic stair case"
A realy comfortable hotel in a great location on the edge of the medieval area. Most of the major historic sights are only a short stroll away. Staff are friendly and the breakfast was nice with lots of choice. The WiFi worked well and there was a printer on the ground floor to print our boarding cards for our flight home. The airport bus stops about […] 100 yards from the front door and the train and bus stations are about 10 mins walk. Oh and don't forget to admire the stair case, best view is from the upper floors. Read moreGenuine Hotels.com guest review
The Bristol Palace is in a great location. This was our second stay before taking a cruise and the hotel is well located for shopping and the cruise terminalGenuine Hotels.com guest review
"Nice hotel close to old part of city"
The hotel was great. The staff were friendly and very helpful in showing us were to go and things to see. The interior of the hotel was pretty neat to. Looks like a palace and when up look up from the lobby the spiral staircase is is a site to see. Our food in the restaurant was incredible best steak we have ever had.definitely, will go back and tell […] friends to visit the hotel also. Thanks for making a perfect holiday even better. Read moreGenuine Expedia guest review
The hotel is located ideally at the junction of the old and the new town....makes a perfect location if you want to enjoy both sides of Genoa. Also being on the shopping street of Genoa it was especially attractive to the wife :)Genuine Hotels.com guest review
"Central Hotel for ease of getting round the city"
Welcoming reception. Helpful front-desk staff. Friendly chambermaids. Quite basic for 4-star, especially the renovated rooms where nowhere to easily hang coat; room didn't flow well.Genuine Expedia guest review
Ok, after changed our room.Genuine Hotels.com guest review
Excellent old hotel that is still well maintained. Staff very helpful and knowledgeable. Comfy beds and nice linen. Not too far from Brignole station, 10 min walk even with a suitcase. Good breakfast, lovely old dining room where it is taken.Genuine Hotels.com guest review
"a wonderful place just at the right place!"
A fabulous hall with and impressionnate staircase . Comfortable room in the middle of everything (old and modern town)Genuine Expedia guest review
"Perfect location & full of character"
Great value, perfect location, full of characte and great breakfast.Genuine Expedia guest review
Large room on 4th floor, well insulated from traffic noise. Hotel very centrally located for old town and port. Good breakfast. Not easy to find the public parking which although nearby on foot, is hard to find in the maze of one way streets.Genuine Hotels.com guest review
"Superb centrally located hotel"
First class hotel Excellent central position. Very comfortable. Superb buffet breakfast.Genuine Expedia guest review
A traditional Italian city hotel: solidly comfortable, superbly and efficiently run, of a type I thought had vanished.Genuine Expedia guest review
"Kids thought hotel was a CASTLE!"
Beautiful hotel. Great breakfast buffet. Front Desk was great service as I was busy closing a deal and they helped with printing and scanning. Loved the stairwell. Will definitely stay there again.Genuine Expedia guest review
"Lovely bathrooms and breakfast!!"
I thought the hotel was visually lovely! And staff were nice and friendly but didn't give enough information about the hotel or area.. The bathroom was a real luxury and breakfast was a wide variety with yummy pastries. Not sure about the fried breakfast though!!! Thank you!!!Genuine Hotels.com guest review
"Beautiful hotel in a great location"
My husband and I stayed one night in Genoa and were very happy we chose the Bristol Palace Hotel. The hotel is beautiful - especially the winding staircase from bottom to top. We had a room on the top floor which was elegant, comfortable, spacious, and even offered a bath tub (not so common in Italy). Service was professional, responsive, and helpful. […] The location of the hotel was great - short block from Metro stop Ferrari, Garibaldi street Palazzos, and some great restaurants. Read moreGenuine Hotels.com guest review
"Historic, elegant and comfortable"
A tardis of a place - the doorway is squeezed in between shops in a rather grand shopping arcade and then magnificently opens out into an historic wonder. Great breakfast - eggs, fresh fruit and juice and even Prosecco if needed - plus a gluten free section. Our room was large with a double aspect and we loved the antique furnishings. It was near enough […] to everything so we could come back and rest at the end of the day before going out again. Read moreGenuine Hotels.com guest review
"OK for a night or 2"
Great location, poor restraunt offering and not very accomodating staff on reception. They sent us to a restraunt in the wrong street only to find it ourselves and it was closed!Genuine Expedia guest review
Very convenient, clean and well run. Easy to walk to everything we wanted to see and probably a 10 min walk from the Brignole train station. Room was very spacious.Genuine Hotels.com guest review
As a businessman travelling worldwide but also extensively throughout Europe and in particular Italy, I would really question why this hotel is rated as a four star. Other than the location and its architectural herirage the hotel is somewhat lacking. The breakfast was OK but the selection no better or worse than other hotels with the same rating. I […] have to say however that MOST of the staff serving at breakfast were very accommodating. The bar was small and the barman who spoke very good English just didn't want to talk ( maybe it was me) spent most of the time in the back cooking and eating his own evening meal. For this reason we didn't eat in the hotel, instead we took in the delights of good local home cooking like that served at "Da Gianna" a quaint little Trattoria run by Tina and her husband only a 10 minute walk away.....absolutely delightful. Read moreGenuine Expedia guest review
"Nice Hotel, good value for money"
overall positive experience, we had a suite which was nice and large with good facilities. good location for shopping and transportation. only downside was that there are not many restaurants close byGenuine Hotels.com guest review
The hotel is in a great location, a short walk from the piazza di Ferrari. The hotel itself is beautiful once inside. Our room was simply stunning. The doule bed was huge, big enough for myself, my husband and our 2 1/2 year old son. Both the bedroom and the bathroom had traditional balconies and wooden shutters. The breakfast buffet was plentiful and […] extensive, definitely something for everyone. Should we return to Genoa, we would not hesitate in staying at this hotel again. Read moreGenuine Expedia guest review
"Character hotel that could try harder"
This hotel has bags of character but alas, isn't maintained very well! Our Room was clean but on the cramped side- acceptable given that we had a great rate and it was in a central location. The big let-down was breakfast. The breakfast room is beautiful but it was a good while since the curtains or windows had seen a wash. Chaotic service too which […] baffled us- in the end we concluded that this hotel doesn't have to try very hard for its bookings. More effort on cleanliness and service please! Read moreGenuine Hotels.com guest review
We had a wonderful stay at the Bristol Palace Hotel which is a very smart and beautiful hotel. It's very central and great for exploring Genoa. It's right on the shuttle bus route to/from the airport on one of the most major shopping roads in the city. For those who like simply walking around soaking up the city's culture we found it within walking […] distance of many of the treasures in the city centre and on the sea front and the ferry and cruise terminals. Great breakfast too. Read moreGenuine Expedia guest review
I absolutely loved this hotel, even if Genoa didnt live up to my expections. The rooms were huge, with a classic bathroom to match. The central staircase just has to be seen to be believed. Very central to get around, valet parking etc etc. If I could transport it to another location, I wouldn't hesitate to go back.Genuine Hotels.com guest review
"Just the ticket"
A beautiful hotel with very comfortable, nicely decorated rooms. Breakfast was great and the location was perfect for exploring the old town. Would stay there again if I came to Genoa.Genuine Expedia guest review
"its was lovely"
everything was perfect ,price,location, staff although one small thing the wifi..we stayed 4days and needed to get a new password for each device everyday, a small thing but that was the only con we came up with.Genuine Hotels.com guest review
"Great hotel in genova"
Great location only a short walk to the citys metro. Great breakfast and nice room.Genuine Expedia guest review
Close to downtown area... The best breakfast Ive tried yet. Great breakfast and worth the money.Genuine Hotels.com guest review
"Beautiful building, very central"
Its a very beautiful, elegant and historic hotel that is very well maintained. The room we stayed in was very clean and recently refurbished. The breakfast is great too. The only issue we had was with the hotel reception staff who were generally not helpful and acted as though we were bothering them with our questions. But overall the stay was very […] pleasant. Read moreGenuine Hotels.com guest review
Great location, fantastic breakfast, pleasant staffGenuine Hotels.com guest review
Excellent location, with very quiet rooms. A good place to be based to explore the old cityGenuine Expedia guest review
"Excellent Location with Friendly Staff"
Excellent location in the heart of the city with friendly and helpful staff. The hotel has an air of faded grandeur (even though it was refurbished as recently as 2001) which we found charming. Our room (a standard twin) was spacious with high ceilings but some of the "antique" furniture had seen better days (drawers not opening easily etc.). The foyer […] is, however, quite cramped and not an area in which you would wish to spend a great deal of time. Other reviews have commented on the high standard of the breakfast buffet. There is certainly a good choice but breakfast is not a meal of great importance to Italians so in our opinion it was perfectly adequate but nothing special. The free WiFi throughout the hotel was a boon. All in all though we would definitely return to the Bristol Palace if we were in Genoa again. Read moreGenuine Expedia guest review
We enjoyed our stay, the room was very comfortable. The staff was obliging and their English was good. The pool and outdoor area was attractive and we enjoyed the Italian restaurant. We also enjoyed a late night drink in the rooftop restaurant. Coffee in the Lobby was a treat and the latte was excellent. There were a couple of coupons in our room which […] we used. Mary Jane in the business office was very helpful. We felt safe walking in the neighbourhood and were only a taxi ride away from a major mall. I would stay there again Read moreGenuine Expedia guest review
"Overall, a good choice"
This is an old hotel and to some extent it shows, but it is very comfortable and very central. We were on the 6th floor so traffic noise didn't really bother us, but the room walls are rather thin. Our room safe lacked a handle, so we couldn't use it. We reported it as soon as we arrived but, in a stay of a week, it wasn't repaired. Also, I am not sure […] that the air-conditioning in the room worked properly. Not a problem in March but... There is a good choice for the breakfast buffet. Read moreGenuine Expedia guest review
"Perfect Italian hotel"
This was a classic Italian hotel. For some the rooms might be slightly small but it is what we expected. The location is perfect as it is within 200 meters of the centre of Genoa and all its attractions. The breakfast was very good and the rooms were spotless, It is an ideal hotel for visiting Genoa.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )