All hotels in Genoa, Italy
1 room, 2 adults
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Via XX Settembre 35, Genoa, GE, 16121, Italy, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 532 reviews)

  • Location
    Great location
  • Breakfast
    Tasty breakfast
  • Amenities
    Great amenities
  • Service
    Fantastic service
  • Comfort
    Rather comfortable
  • Room
    Room is all right
5.0 / 5Outstanding
"I will stay here again when in Genoa, however..."
The hotel is perfectly located in the heart of all in Genoa, the rooms are clean and the hotel itself is over all very nice. We had 2 rooms, one was a grand room that was large with antiques and hard wood floors, very nice, the other was just o.k., actually kind of a downer really old 70s fixtures and well... not up to 4 star , but clean and quiet, so if staying here make sure you get one of those better rooms as they are not that much more, but def. worth the extra few dollars. The breakfast is good, however, i would not eat dinner there again, the food is overpriced and not very good at all, go out someplace else for dinner, yes parking is 20 or 25 euros a day and i have seen some people complain about this, but i think it is def worth it. remember that you are in the heart of the city, in the ped. zone so what exactly do you want to do with your car?? Go find parking on your own.... good luck, you will have to park somewhere under ground blocks away and spend almost the same amount and it will not be valet
Genuine Hotels.com guest review
1 night family trip Sep 24, 2013
michael
US
5.0 / 5Outstanding
"Very comfortable, very central."
This hotel is located very close to the Piazza San Lorenzo and the old town, and an easy walk from the port as well. The hotel architecture was very interesting, and in the classic 19th century style. The room was very comfortable and clean. All in all, I was very satisfied.
Genuine Hotels.com guest review
1 night trip Sep 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Convenient, clean, character"
Close to old port and plaza Ferrari. Only on street parking or parking lot nearby.
Genuine Expedia guest review
Other trip Sep 29, 2013
A Traveler
US
4.0 / 5Excellent
"A section of Genoa not to be misses...."
For a small narrow hotel, the interior exudes a grand and opulent atmosphere. I had booked a single room with a double beds and received a rather large room with three beds! My one night experience here was good, with the exception that I had difficulty ordering a drink from the bar because there was a private party going on which left only one waiter to take care of the dining room and bar area, which said waiter explained to me in a rather curt manner. after finishing my drink, I waited 45 minutes for my check. This caused me to change my plans about eating dinner at the hotel. Every other staff member I encountered was pleasant and attentive. The room was clean with high quality crisp sheets and a large bathroom with ample towels. The linen hand towels were a lovely touch. Lots to do and see in the area, however, restaurants close by do not stay open late. There are many lovely, friendly and quant cafe/bar establishments in the area. All in all, exceptional value.
Genuine Hotels.com guest review
1 night trip Sep 12, 2013
Ann H.
US
4.0 / 5Excellent
"Very Central Location"
The hotel's location was ideal for exploring much of the city on foot (if you like to walk). The room was attractive, clean and comfortable. The building is old -- which is apparent in places but the efforts to maintain the facility are also apparent and well done. I thought the hotel had a special charm. This hotel would be my first choice for any return visit to Genoa.
Genuine Expedia guest review
Other trip Sep 12, 2013
Dan
US
5.0 / 5Outstanding
"Great Genoa hotel"
This is a great hotel, wonderful staff, very comfortable bed, 4 king size pillows (rare in any hotel, especially Europe), great A/C and 4+ star breakfast. The room and bathroom were on larger size.
Genuine Expedia guest review
Other trip Jul 29, 2013
Todd
US
4.0 / 5Excellent
"Old Creaking Floors"
The Hotel is a little old but great central location. Our Family room was amazingly big and comfortable except the creaking floors, no tip toeing to the bathroom at night!
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
US
4.0 / 5Excellent
"A very Fun Hotel for a short stay in Genova"
For a very old hotel with architectural value, the maintenance must be very difficult. the Oval stair case is something to see. Breakfast was excellent and the restaurant very highly rated. The rooms were comfortable but not all that exciting. We stayed in 2 different rooms one week apart. before our cruise and after our cruise.
Genuine Expedia guest review
Other trip Jul 22, 2013
A Traveler
US
4.0 / 5Excellent
"Scenic Location"
Hotel was well situated, interior looked tired, hotel staff and reception exceedingly helpful. Breakfast was very good. Downside, curtains in room would not close and the shading curtains had been removed - no privacy and 5:00amearly sunshine in room. Hotel solution use the clips off the coat hanger to partly close. Not what was expected from a 4 star hotel
Genuine Hotels.com guest review
2 night family trip Jul 9, 2013
Kevin
US
5.0 / 5Outstanding
"Genoa"
We were offered free drink coupons and 10% off our meal in the restaurant which we took advantage of. It was a good meal. The reception was very helpful in printing out our flight boarding passes and helping us with driving directions out of the city. The breakfast was fantastic: they even had prosecco! The room was large and very comfortable. We thought the parking rate was high: 25 euros a day, but we are not familiar with parking rates in the bigger cities in Europe. It was close to the medieval part of the city which made it easy for walking to the main historical sites. There were plenty of shops near by for those who like to shop.
Genuine Hotels.com guest review
2 night trip Jul 9, 2013
A Traveler
US
5.0 / 5Outstanding
"Great hotel!"
Hotel was great! Easy to find! Beautiful!!! Close to shops and restaurants..
Genuine Expedia guest review
Other trip Jul 12, 2013
A Traveler
US
5.0 / 5Outstanding
"Excellent location - spent 3 days -will return"
This hotel is quiet and very comfortable as well as being right downtown. They serve a great breakfast and the reception people are very helpful
Genuine Expedia guest review
Other trip Jul 11, 2013
Kari
US
4.0 / 5Excellent
"Excellent when discounted"
Bristol Palace had some bargain price rooms for our summer vacation. It's in the perfect location for Genoa, right next to the medieval area, where all of the fun and interesting activity is all day and night. The rooms were perfectly clean and pleasant. Bathrooms could use updating, and the cheap rooms are in awkward spots next to the elevator, but made to be extremely quiet with thick double windows. The breakfast is huge and excellent, easily overcoming the pink breakfast decor.
Genuine Expedia guest review
Other trip Jul 3, 2013
Andrew
US
5.0 / 5Outstanding
"Hotel Bristol"
Very friendly staff. Great location.
Genuine Hotels.com guest review
2 night trip Jun 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Great grand Hotel"
Booked this hotel last minute. Great hotel. I would highly recommend this hotel.
Genuine Hotels.com guest review
1 night trip May 31, 2013
John
US
4.0 / 5Excellent
"Fabulous Hotel"
The Bristol Palace is a real treat to stay at with all its historic architecture ande furnishings .Downside is that it is in the centre of the city that shuts down and is deserted at night with shuttered up shops and it is a challenge to find a restaurant at night .Parking arranged by the hotel is off site and parking is done by valet and is pricy .Whilst there is a safe in the cupboard of the room it is merely bolted through the back wood panel of the cupboard and I could loosen the nuts with my fingers and consequently did not feel comfortable about leaving any high value itemsd in the safe.
Genuine Hotels.com guest review
1 night trip May 24, 2013
Drew
US
5.0 / 5Outstanding
"An exceptional stay."
Old charm and friendly efficient staff. A great price for the aesthetic value, the location, and the service. I would recommend this hotel to anyone with the exception of those that prefer modern spaces. A quite exceptional stay!
Genuine Expedia guest review
Other trip May 30, 2013
A Traveler
US
4.0 / 5Excellent
"Amazing oval stairs"
Perfect location in the city centre, the hotel has the most amazing staircase I've ever seen (in oval shape). The room is rather basic but with a cartain charme. Very friendly staff.
Genuine Expedia guest review
Other trip May 12, 2013
Ezio
US
5.0 / 5Outstanding
"Best location, actually best everything"
Milan is a great city and we always stay here. The No. 1 yellow vintage trolley stops 1 1/2 blocks from the Hotel and takes you to the Sforza Castle or continues to the stop at La Scala (the Galleria, and the Cathedral) . . . or you can walk down the beautiful Corso Sempione to the Arch of Peace, go thru Sempione Park to the Castle. The Hotel: great buffet breakfast, extremely quiet area, around the corner leaving the hotel is the best gellato in Milan, around the corner again to the best restaurants. Stay here, really!!!
Genuine Hotels.com guest review
3 night trip Apr 28, 2013
John & Kay
US
5.0 / 5Outstanding
"Great choice"
Great hotel, mostly for nearby attractions. Great staff, very helpfull to me.
Genuine Expedia guest review
Other trip Apr 4, 2013
Andre Laconich
US
3.0 / 5Good
"Great location, but there are better choices"
The hotel is very conveniently located in a nearly hundred-year old building. The rooms have undergone various renovations over the years and are in reasonably good shape. I had two issues with this hotel: (a) The internet connection was indeed free, but the network was very weak with frequent disconnections, while often times it was impossible to connect (especially, in the evenings). The front desk staff, who were very helpful with other matters, were in a state of denial that this was a problem, until a group of guests converged on the front desk as the same time complaining about the difficulty to connect, but then not much was done to fix things. (b) There was no coffee or tea available in the room or in any other common area of the hotel.
Genuine Expedia guest review
Other trip Mar 23, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Satisfied"
Enjoyed our stay very much.
Genuine Hotels.com guest review
1 night family trip Jan 1, 2016
michael
IE
4.0 / 5Excellent
"Great location"
Great location in middle of Genova. Easy access to all centres of interest. Good breakfast. Lacking kettle facilities and toiletries in room. At secret price good value for money. Disappointing if we had paid full price.
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2015
Anthony
IE
4.0 / 5Excellent
"Great hotel and Service"
Enjoyed our stay. Room was very small, but there are larger ones available.
Genuine Hotels.com guest review
2 night romance trip Oct 25, 2015
Keith
IE
3.0 / 5Good
"No WIFI connection"
I stayed for only one night. overall the Hotel and room were nice and clean and staff was kind but my major problem was that the WIFI network did not work at all which affected my work. I asked them twice to fix the problem but they did not do anything. Breakfast was good though.
Genuine Hotels.com guest review
1 night business trip Oct 20, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great hotel in a great location."
..
Genuine Hotels.com guest review
2 night romance trip Oct 7, 2015
MICHAEL
AU
5.0 / 5Outstanding
"Highly recommended"
Fantastic hotel. Great location and building, big and luxurious rooms, and an awesome breakfast!
Genuine Hotels.com guest review
1 night trip with friends Sep 24, 2015
A Traveler
GB
5.0 / 5Outstanding
"Genova from The Bristol"
Spent 4 days seeing most of Genova. Breakfast was a great start to the day. Helpful staff.
Genuine Expedia guest review
Other trip Sep 30, 2015
P & S
AU
5.0 / 5Outstanding
"A great hotel in the heart of Genoa"
Apart from a slight wait for the room he hotel was excellent. The rooms are clean amd the breakfast is outstanding. We would happily return.
Genuine Hotels.com guest review
1 night family trip Sep 27, 2015
Dean
AU
5.0 / 5Outstanding
"Safe and luxurious"
We were only there for a short while but the hotel location and the hotel itself felt safe and comfortable. The breakfast had a good selection and the bathroom was excellent.
Genuine Hotels.com guest review
1 night romance trip Sep 7, 2015
Vincent
GB
4.0 / 5Excellent
"Good but needs modernising"
The Bristol Palace is a slightly run down but formerly magnificent hotel. A lot of the facilities in the hotel are pretty good (including free working WiFi in the rooms, although the login process is a bit clunky) but the rooms are a due for an upgrade. The location is excellent for exploring the city.
Genuine Hotels.com guest review
4 night romance trip Sep 1, 2015
A Traveler
GB
4.0 / 5Excellent
"Great hotel in town centre"
Hotel located in main shopping area with great access to bus & train. We used the tourist hop on hop off bus and found it great to get to all areas.
Genuine Expedia guest review
Other trip Sep 6, 2015
Mez
AU
4.0 / 5Excellent
"Ideally positioned to walk around Genoa"
Pleasant and comfortable - efficient and welcoming. Decent choice for the inclusive breakfast and you can be seated on the open air terrace if you wish. Bedding/ towels changed daily without being requested - excellent air-con in the bedroom and throughout the hotel.
Genuine Expedia guest review
Other trip Sep 5, 2015
A Traveler
GB
3.0 / 5Good
"Faded grandeur"
Great location and restaurant... But no wow factor. In fact, it seems like it is being neglected as a hotel. For example, there was only ever one member of staff at the reception desk, which is unusual for a 4 start hotel. Also, the breakfast room was crowded. Would I call this a luxury hotel? No. But it served the purpose for a short stay. On the plus side, the restaurant service and food was exceptional.
Genuine Venere guest review
1 night romance trip Aug 16, 2015
Mark
GB
5.0 / 5Outstanding
"A bit of luxury with great value for money"
Great hotel, very good location, helpful staff and all friendly.
Genuine Hotels.com guest review
3 night family trip Aug 2, 2015
Niall
GB
4.0 / 5Excellent
Very beautiful hotel - feels like you are staying at an Opera House. Rooms are classy and clean and the breakfast is varied and served in a beautiful salon, or the exquisite terrace extension.
Genuine Expedia guest review
Other trip Jul 29, 2015
A Traveler
CA
5.0 / 5Outstanding
"Palacial guest"
Awesome place. Huge rooms. Great beds.
Genuine Hotels.com guest review
1 night romance trip Jul 25, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great hotel in a handy location"
Excellent hotel with great food and lovely room. Well positioned in the centre of Genoa
Genuine Hotels.com guest review
3 night trip with friends Jul 20, 2015
Kirsty
GB
4.0 / 5Excellent
"good central location, yet quiet inside"
It's an old hotel with its glory days behind, but very well maintained and clean. Rooms are spacious and location is very central.
Genuine Expedia guest review
Other trip Jul 26, 2015
A Traveler
CA
5.0 / 5Outstanding
"Lots of character and near the old city"
Stayed here two nights on our way home from the seaside. It is convenient to the buses and trains and near the attractions of the old city of Genoa. The rooms were spacious and well-equipped, the staff were courteous and attentive. Also, the restaurant food was good and emphasized some local specialities. It's not cheap, of course, but provided a good experience.
Genuine Expedia guest review
Other trip Jul 6, 2015
Cameron
CA
4.0 / 5Excellent
"Very pleasant hotel in Genova"
The acid test is, would you stay there again, and the answer is very definitely yes. I had an extremely pleasant stay at the Bristol Palace. The staff were extremely friendly and helpful. The breakfast was very good. The public areas of the hotel are extremely attractive. The air conditioning (necessary given a reasonably small room size and the heat of an Italian summer) was extremely quiet. My room was smartly decorated with a small but very attractive bathroom. The only negatives were that the room was not very large. I was not in the room for much of the time, so this was not a big deal, but it might have felt claustrophobic. I have to say that after seeing the photographs on the hotel web site my room was quite a disappointment too. For what I paid the room was fine, so it wasn't a disappointment on an absolute scale, but even the most basic ("classic") room had photographs on the hotel web site that made it look somewhat more luxurious than the one I stayed in. So I would definitely urge people to take the photos on the hotel web site with a pinch of salt. The public areas did live up to the hotel web site, however, and the staircase was extremely grand. The dining room (used for breakfast) was ornate and attractive.
Genuine Expedia guest review
Other trip Jul 6, 2015
Joe
GB
5.0 / 5Outstanding
"Great hotel for a stay in Genoa"
Excellent stay at Bristol Palace Hotel. The hotel is perfectly situated for exploring Genoa. There is no car park at the hotel but you can pull up outside the hotel and the hotel staff will take your car to a local car park and fetch it back for you when you wish to use the car - an excellent service that takes the stress out of finding a parking space in a busy city. Absolutely beautiful hotel with a stunning staircase. Rooms very clean and as you would expect from a decent hotel. A good choice at breakfast with something to suit everyone.
Genuine Hotels.com guest review
1 night romance trip Jun 19, 2015
andrew
GB
5.0 / 5Outstanding
"Wonderful central location and old world charm"
The hotel is located in an ideal position. Most of the sights and transport are within walking distance. The hotel itself has charm and elegance in abundance.
Genuine Hotels.com guest review
5 night romance trip Jun 10, 2015
Lynne
GB
4.0 / 5Excellent
"Antique charm"
Well placed for the old town, this is a hotel with a grand staircase, classy, slightly faded old bedrooms with creaky floors, massive high ceilings and cornicing, comfy beds and modern well equipped bathrooms. Breakfast room a little gem and the buffet style food on offer was good. Service a little impersonal but efficient.
Genuine Expedia guest review
Other trip Jun 19, 2015
Debs
GB
4.0 / 5Excellent
"First Time in Genoa"
The rooms are a little small but adequate. This is a boutique-style hotel with a lot of charm. The dining room, which serves an excellent breakfast, is beautiful and a pleasure to dine in. We also had dinner there and the food was some of the best we had in Genoa. Good value for the price and close to most sights.
Genuine Hotels.com guest review
3 night business trip Apr 24, 2015
Michael
IE
5.0 / 5Outstanding
"On the up"
Beautiful classic hotel being rejuvenated lovingly. Reviews of this hotel being "faded" elegance are now off the mark. A real pleasure of a 12 day stay.
Genuine Expedia guest review
Other trip Feb 17, 2015
jack
GB
4.0 / 5Excellent
"Very convenient to get to from airport"
The Bristol Palace is an elegant hotel with real character - it feels like you're staying in an 18th century palazzo, and I believe it might have been converted from one. The elaborate staircase and ceiling are quite stunning. The room was comfortable and breakfast very good. The bathroom was clean and a good size, although I wish they had a proper hairdryer instead of one of those old-fashioned plastic tubes that blows out a weak stream of air. It's also very convenient for the airport bus, which stops about 100 metres away at De Ferrari
Genuine Hotels.com guest review
1 night business trip Feb 5, 2015
FAYE
GB
4.0 / 5Excellent
"Very nice and comfortable Hotel"
The Hotel overall nice and clean with good self service breakfast. This was my second visit to this hotel and I enjoy staying there considering is central to Genoa
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
GB
4.0 / 5Excellent
"Good value Hotel in the centre of Genoa."
The Bristol Palace Hotel is a good value Hotel in the centre of Genoa. Good Hotel amenities and very friendly staff. I would certainly recommend the hotel for both Business and pleasure trips to Genoa. The only slight negative is the rather limited (space and number) of lifts. Be prepared to wait at least 5 minutes if you are taking the lift down from one of the higher floors.
Genuine Expedia guest review
Other trip Dec 21, 2014
David
GB
5.0 / 5Outstanding
"Business"
Convenient location in a good area, close to city centre and tourist attractions. Perfect from check-in to check-out.
Genuine Expedia guest review
Other trip Dec 15, 2014
Business
GB
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