Staff was friendly and helpful!!Genuine Hotels.com guest review
"Great Place to stay"
This is the second time I have stayed at this hotel. It is a great place to stay and the help is wonderful. I love Melissa at the front desk. She is a great hostess.Genuine Hotels.com guest review
Great location, but very dated hotel. Room & bathroom were big, heat worked well, WiFi was fast, breakfast is all the way at the end of the hotel in the neighboring restaurant-- glad I only had to eat there once (boring choices).Genuine Hotels.com guest review
Nice big room, clean, friendly staff. The restaurant was nothing to write home about, but we would definitely stay here again!Genuine Hotels.com guest review
"close to interstate"
Good great serviceGenuine Hotels.com guest review
The hotel was very nice. Rooms were quiet and clean. The location is off the highway, but you would probably need a Garmin to find it where it is located within the parking lot of other hotels. The breakfast was okay. We were able to find the college where our even was, but it is a few miles away, but I felt the cleanliness and quality of service at […] the hotel made up for this. Read moreGenuine Hotels.com guest review
Bed sheets and towels ... Chk them! Prior to use.Genuine Hotels.com guest review
Was in town for a college soccer game. Had a couple of kids with us. The pool is OK, nothing special but it worked great. The staff was great and very accommodating. There is a restaurant attached and it comes with breakfast. It seems the restaurant staff was great in the evening but the breakfast staff not as much. Asked for banana and they said they […] were out. 5 minutes later the same lady comes out with at least 10 bananas. Maybe she was having a bad morning, not real sure but she should not have been in the service business. But the hotel was upgraded and it made it very nice as far as technology is concerned. Read moreGenuine Expedia guest review
Really liked the room. Excellent beds!! It's right off the freeway. As we first got off, the neighborhood looked icky and seemed to only offer McDonald's amid several nice hotels. However, the Comfort Suites has an awesome latino restaurant in the same building that totally made up for it, Cactus Red's. Ludkily, the kitchen was open until 10pm, and […] we were starving. Steff, the hostess, our waitress, and the bartender were all so cheerful and pleasant. The food was GREAT. Breakfast is provided AT THIS SAME RESTAURANT and IT'S GOOOOOD. Read moreGenuine Hotels.com guest review
Last min trip turned out to be the best place ever. Staff was friendly and took great care of us. Rooms were clean and comfortable.Genuine Expedia guest review
Was v.v. wonderful. No complaints other than room service was v. slow ----- but excellent when it got there.Genuine Hotels.com guest review
"Would not stay here again"
The bathroom is older and needs remodeled. The windows were older and air was coming through them and you could hear through the windows, door and walls. The Restaurant was hooked onto the hotel and it was terrible. It looked like they have room service from the restaurant to the 3 hotels that are in that area. So basically you are last to be helped […] in there. We had terrible service and terrible food. Read moreGenuine Hotels.com guest review
"Just what we needed"
We came in very late (after midnight) with 4 kids in tow following a long day at lagoon. Staff was very friendly and helpful. The room was very clean and the 2 queen beds + pull out sofa accommodated our family perfectly. Upon request, we were allowed a 12:00 checkout and to swim in the pool an additional hour after that. Service was kind and accommodating […] (particularly the woman helping with the breakfast services in the restaurant). My only complaint would be a missing fan knob in the bathroom that made turning on the fan impossible. It was not a big enough deal to me to mention it to staff so I am not sure if they could have fixed it quickly or not. Read moreGenuine Hotels.com guest review
"Did not get the room I paid for"
Paid for a room that would sleep six. Got a room that would sleep four. Also received a call at 12:30 in the morning from the front desk because they thought the room was empty? Why does that matter at 12:30 am? We went straight to the room they assigned and somehow the room was empty in their system. Was quite upset when the phone call woke up all […] my kids and myself. Some simple etique would go a long way in getting better ratings in a review but I did not even receive an apology for the ridiculous time of the phone call. Fail. Read moreGenuine Hotels.com guest review
Staff was great. Our room was ok. The mattress on the foldout coach was horribly stained and filthy. The rest of the room was ok. The bathroom was clean but the shower had black mold growing in its corners. My kids loved the pool, but the pool towels were horrid. They had holes and resembled more of a scouring pad than a towel.Genuine Hotels.com guest review
Walked into the bathroom and found dirtiness in the toilet bowl and an open soap on the counter. Looked like the bathroom hadn't been cleaned. Adjacent restaurant was horrible.Genuine Expedia guest review
"What, no cookies?"
It had about everything else. Voucher for breakfast buffet in adjoining restaurant, which was not bad, if a bit uninspiring. Room was quite nice and clean, with a sofa for the 5th in our family to snooze on.Genuine Hotels.com guest review
"Does not honor reservations"
I was told that since I booked this hotel through hotels.com that I was not a real guest of the hotel and was not permitted to park at the hotel. I had to park very far away, and walk to the hotel. They say they do not honor hotels.com bookings, but then threatened to charge me if I did not stay there. This is a very unscrupulous hotel. Hotels.com took […] care of everything though and I had a room for the night. Hotels.com is great, but avoid this hotel. Read moreGenuine Hotels.com guest review
The receptionist was not very helpful and a little rude. The housekeeping staff were great much more helpful and friendly.Genuine Hotels.com guest review
Great hotel!Genuine Hotels.com guest review
"Over all we liked this place"
We really enjoyed our stay at Comfort Suites, Ogden.1st the good news. The staff was very attentive. We checked in just as a bus load of tourists arrived and though it was chaotic the front desk staff was able to check us in with little delay. The room was large and very comfortable. We enjoyed the option of choosing either a soft or hard pillow and […] the room was well appointed and clean. The breakfast was served in an adjoining restaurant which was excellent . The only downside to our stay was this. We had booked early in the day and when we arrived the AC was not on to cool down the room. It was 86 degrees ( in the 90's outside) in the room and though this AC worked fine it could not cool the area down until the next morning just before we left. I had wished when they received the booking someone would have checked and turned it on so the room temp would have been comfortable when we arrived. Other than this, we enjoyed our brief stay and would ( after asking the front desk to make sure the room's AC as on) be happy to stay with them again Read moreGenuine Hotels.com guest review
I don't like the ice machine situation. They are very hard to find.Genuine Hotels.com guest review
This is a great hotel to stay at. The nightly cost of the room was fair. The breakfast was good. The hotel is clean. The room was clean. Close to the interstate. Close to fuel stations and other stores. We will stay here again when we go on a trip to this area again.Genuine Hotels.com guest review
"Great stopping point"
This was a great stopping point. I was road weary, and the kids need to play. The pool was great. The comfort was bliss. The service was perfect, and the breakfast was more than expected. Thank you!Genuine Hotels.com guest review
We were only in for one night, so it worked for while we were there. The shower head was awful and the breakfast wasn't great. When I went to check in, 2 women were at the desk trying to balance out one of the drawers as it was shift change, and I stood there while they were figuring out what was going on. They didn't even acknowledge me until they'd […] figured out their issue. Overall, however, it wasn't bad and for a fast stay, so I'd recommend it. Read moreGenuine Hotels.com guest review
I have stayed here several times on the way to visit my grandkids in MT. This is the first time my room was not made up when I checked in and the bathroom shower was dirty, with mold in the corners. Hopefully a one time thing, because I will be back...Genuine Hotels.com guest review
I liked how the room was put together. And the fact that it had a fridge and a microwave. Didn't like to find yogurt still in the fridge, a little reminder to house keeping.Genuine Expedia guest review
"Beautiful, great pool"
Dinner at the attached restaurant was great and reasonably priced. Breakfast was good. Slept very well.Genuine Hotels.com guest review
Enjoyed our stay very muchGenuine Hotels.com guest review
"Easy access to I-84"
Great stay for less. Good breakfast, pleasant staff.Genuine Expedia guest review
"Excellent stop off"
Very comfortable, very cleanGenuine Hotels.com guest review
"We'd love to stay again!"
This was a nice place and very helpful. The beds were very comfortable. We wished we were staying longer.Genuine Hotels.com guest review
"Great option for staying in Ogden area"
Comfort Suites delivered as expected. We stay here whenever we visit family in our hometown. The rooms are comfortable and clean. In an attempt--I think--to be more energy conscious, they do not cool the hallways. It makes for hot and stuffy hallways as you make your way to the room, otherwise, a great experience. We stayed for 6 nights--will definitely […] do so again. Read moreGenuine Hotels.com guest review
"great place to refresh"
clean, helpful staff, comfortable bed, nice jacuzzi... wish it was open just a bit longer at night ; breakfast was good but wish they wouldn't use plasticwareGenuine Hotels.com guest review
The hotel was very nice and the free breakfast is one of the be st I have ever had. I will stay there again.Genuine Expedia guest review
Response by Comfort Suites Ogden Thank you for choosing to stay with us and your positive comments. We would appreciate your business in the future.
Great hotel with great location! Breakfast was not very good. Liked that it was adjoined to restaurant cactus redsGenuine Hotels.com guest review
Response by Comfort Suites Ogden Thank you for your business and taking the time to respond to the survey on-line. We would appreciate your business in the future.
Comfortable beds, great breakfast. Only complaint is that the pool is only open until 10pm. Doesn't give much time if you check in late.Genuine Hotels.com guest review
"Overnight stay on cross country trip"
Location was good for my trip because I wanted to avoid getting stuck in Salt Lake City and this location was on I-84, north of the city, and on route for Idaho and the North West. The room was very large and comfortable; clean and well maintained. I ate in the restaurant in the hotel and it was adequate, nothing special but better than going out late […] after a long day of driving. Overall it was worth the money. Read moreGenuine Hotels.com guest review
"Great Overnight hotel"
We had a great experience at this hotel. Granted, we did not stay long as we just stopped for the night to break up a road trip. However, the room was clean, the front desk clerk was very helpful, and the rates are very affordable. We will definitely be staying at this hotel again in the future...Genuine Hotels.com guest review
"Great overnight stay"
Enjoyed our stay. The hot tub was super hot. The front desk was so helpful and provided many extras that helped my out traveling with kids. Rooms fit us great. Would stay here again and again. Breakfast was well stocked and tasty.Genuine Hotels.com guest review
"Comfort Suites in Ogden"
We are absolutely sold on the Comfort Inn & Suites hotel chain. Comfort, cleanliness and hotel staff are all excellent. The bonus is the hot breakfast included.Genuine Expedia guest review
We were very impressed with the cleanliness of the hotel. We didn't make it to the breakfast buffet, so I can't comment on that,but I'm sure it was wonderful. The kids took advantage of the pool, tennis court and basketball court. We would definitely stay at Comfort Suites again.Genuine Hotels.com guest review
The hotel was great and clean. The service was great and very friendly. The pool was clean!!!! I would totally stay in this hotel again. I was confused on the address listed on Expedia because it took us to the hotel before this one which was a tad scary. This hotel was perfect!! ThanksGenuine Expedia guest review
We stayed here before and enjoyed both times it's nice clean and decent price!Genuine Hotels.com guest review
"clean, affordable, close to freeway"
The room was clean and the beds were very comfortable. We got a good rate online. The room was quite warm when we arrived. We turned the air to cool, but it still felt warm all night. The only compalint I have with the room set up is the bathroom arrangements. The sink, toilet and shower are all in the bathroom. This makes it harder for several people […] to get ready quickly in the morning. We are used to hotels with the sink and counter outside the bathroom, so someone can be shaving or fixing their hair while someone else is showering etc. That is an important feature that we feel we need. If the room is set up to sleep up to 6 people, it needs to have a bathroom set up for more people as well. The free breakfast had eggs and potatoes which were very good. No one in my family cared for the sausage, and most of my family usually loves sausage. There was a decent variety or breakfast items, but only two waffle irons which made the waffle line quite long. Breakfast didn't start until 7 am, so that put us in a bit of a crunch as well, as we had to leave at 7:30. We are used to it starting at 6 at other places we have stayed. For early travelers, that may mean you don't get breakfast. It was a nice hotel, and for a good price, but unfortunately, the bathroom set up will likely make me look elsewhere in the future. Read moreGenuine Hotels.com guest review
"Very nice stay."
Everything was really nice! Room was awesome, walls seemed a little thin. Outside noises were bad at times but other than that it was perfect.Genuine Expedia guest review
"Clean, comfortable, great breakfast!"
The hotel staff was very friendly. The breakfast staff was very helpful and friendly. We had a baby with us and she helped us with making waffles and keeping the baby happy. The food was very tasty also! The pillows were so comfortable I was tempted to take one home! haha Overall we had a great experience and would recommend it highly.Genuine Expedia guest review
We will definitely be back!!Genuine Hotels.com guest review
Great service clean roomGenuine Hotels.com guest review
Great Room, Great, Breakfast, Great Reception Staff, Great Hotel, Great Stay, I will be back if I am in the area again.Genuine Hotels.com guest review
Response by Comfort Suites Ogden Dear Wade, Thank you for your kind comments concerning your stay with us. We are delighted that we met your expectations. Our great staff is the backbone of this business. I have passed your message onto the departments. We would look forward to having you stay with us again. Sincerely, Susan Cross
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