"Front Desk Problems"
Worst front desk staff ever encountered. A pre-paid reservation was not in their system, so they just stood there not even suggesting they would find a solution. Late night after a 5.5 hour auto trip to get there and the staff just played dumb. Finally, they provided a room, but still didn't actually fix the problem they were having, so at checkout […] they attempted to force a second payment for the room. I provided them with the confirmation emails and told them to call me when they straightened out their problems. I was on business and had no extra time to waste after they had already wasted 2 days not getting this figured out. If they don't improve training and front desk staff, I'll not stay there again. Read moreGenuine Hotels.com guest review
"Perfect airport hotel"
Lovely hotel that has everything an airport hotel must have.Genuine Hotels.com guest review
Better than the Ramada, comfy adjustable beds, close to the airport and long term parking. Spent the night before and after our trip. Great french fries at the restaurant.Genuine Hotels.com guest review
"Great place to stay!"
The front desk associates were helpful and friendly. The restaurant was good and had great service.Genuine Hotels.com guest review
"Recommended By Picky Guest!"
Very nice place to stay at any price! And the price was very reasonable. Clean, quiet, efficient, friendly, and secure.Genuine Hotels.com guest review
"convient to the airport bu thard to find."
Had trouble finding the hotel even though I have been to Portland several times. Hotel is very close to the airport, was not noisy at night. Small plane noise in the morning. slept well.Genuine Hotels.com guest review
The hotel was quiet, cool and cleanGenuine Hotels.com guest review
The room was ve.ry clean and comfortable. The only problem was the Train that ran a few times a night. We noticed ear plugs on the night stand and that should have been a clue. Over all a great stayGenuine Hotels.com guest review
"Comfy, clean, white sheets."
Very clean.Genuine Hotels.com guest review
"Decent place to stay for an early morning flight."
This was essentially a business trip. My wife had an early morning flight out of PDX for a conference. Check-in was easy and we were given the option of either a firm king bed, or a sleep number bed. We opted for the sleep number as we have never slept on one before (and never will again). The bed was ok, just not what we like. My wife reserved a spot […] on the 7:45 am shuttle to the airport (free shuttle is one of the reasons we picked this hotel). The room was clean, large and comfortable. Wi-Fi worked fine. We had two issues. First, at check in, we went into Portland for the evening and upon returning to the hotel, the entire parking lot was packed full. People were parking along curbs in between the parking rows, which we had to do as well. We spoke with the front desk and they seemed to be overwhelmed by it and said we were fine where we parked as long as we moved it in the morning. Second, was with the shuttle. At the proper time, we went down for my wife to get on it and the driver wouldn't open the door at first. Then he got out and she showed him her reservation slip and confirmed it was the proper time. He said it was but now he was going to be too full. He opened the side door to let my wife in. In this very large van with three or four rows of seats, were three people. I have no idea how a fourth person made it "too full" since this is a hotel owned shuttle. Luckily, he loaded her suitcase on and let her in. Read moreGenuine Hotels.com guest review
"Great spot near the airport for an easy stay"
We needed a good hotel for just one night after arriving late. This place was very comfortable and convenient.Genuine Hotels.com guest review
We stayed here in order to leave our car while we traveled to Hawaii so we stayed the night before and after our return. First night was better than the return night as they placed us in a room below someone who was "walking the room" at 3:30 am and woke me up and didn't quit for 1/2 hour. No sleep.Genuine Hotels.com guest review
"Solid Hotel Near PDX"
Great place to stay for business or when traveling via PDX.Genuine Hotels.com guest review
"Five Star Hotel~Two Star Price!"
How does this hotel not get a great rating EVERY time? After reading the reviews and looking at the pics online, I was convinced it was a GREAT deal, and I was right! Shuttle taking me there and back~ prompt and courteous, front desk staff~ so sweet, the room~ VERY nice (and I stay at allot of high end hotels for business!) bar and food~ Stacy was an […] absolute doll! Since every airport going East was shut down, this was a last minute reservation, and WOW, a great respite before the 'long day of travel' that was ahead of me. Thank you to the entire staff! Read moreGenuine Hotels.com guest review
"Well worth the stay."
Needed a hotel close to the airport for early morning flight. Staff was cordial, room was terrific. Even included earplugs for a quiet night's sleep! Clean, w/ modern style. Nice.Genuine Hotels.com guest review
"Amazing experience. Would love to stay again!"
I stayed with a friend in a 2 Queen room in the first level. The room was amazing. Modern, clean and very spacious. Had absolutely everything you need. They were even thoughtful to leave ear buds (for light sleepers like me!) Awesome sleep number mattress, plenty of towels, amazing shower-head and the list goes on. Couldn't find anything to complain […] about (trust me. i tried! :)) I was on a time-crunch and decided to eat at the restaurant inside. Was kind of worried but was pleasantly surprised. The food was awesome (though the pizza could have had lil less cheese). It was nice, hot, fresh and tasty.. So no complaints there. The front desk person was warm and friendly. We requested for a taxi and it arrived on time. I would definitely stay here next time. just loved it! Read moreGenuine Hotels.com guest review
excellent as always; the expresso machine in the lobby (free) is stellar and very European; I usually book this hotel just for this extraordinary coffee! Housekeeping skipped cleaning my room one day without explanation; this happened the last time I was here. The hotel is about ten minutes from downtown/other venues, so I think this is a good deal […] . Read moreGenuine Hotels.com guest review
"Sleep number did not work. Flat Sleep.."
Great staff, however, I checked in left returned at 3 am, the sleep number bed did not work, too tire to call front desk, other that sleeping on a flat mat the other part of the experience was ok.Genuine Hotels.com guest review
Very pleasantGenuine Hotels.com guest review
"Very comfortable and the price is great"
Great valueGenuine Hotels.com guest review
"Reliable comfort and rest"
We usually stay her on overnights in Portland. Free parking, easy access to highway and big room with comfy bed. Really don't hear any airport noise. Staff is always friendly and helpful. Will continue to stay here.Genuine Hotels.com guest review
"Nice Place to stay."
I was in Portland to visit family and this was close to where they lived. It was a little hard to find because we came in after dark. The room was clean, comfortable and the fixtures were in great condition. I will use this property again for future visits.Genuine Hotels.com guest review
"Shuttle Service Slow (twice)"
The hotel was fine, but the last two times we've used the park-and-fly feature, we had to wait over 20 minutes for the return shuttle. That's too long.Genuine Hotels.com guest review
"Passing through Portland"
Fantastic sleep number bed.Genuine Hotels.com guest review
"New pillows please"
Good stay overall. Great service. Comfortable bed. Only negative comment is some of the pillows smelled bad. It might have been time to replace them.Genuine Hotels.com guest review
Very consistent quality of customer service and amenities. Thank you for making me feel at home!!!!Genuine Expedia guest review
I wish I had a more comfortable Mattress :)Genuine Hotels.com guest review
Not the best Location. Not enought Airport shuttles and the time between trips is too longGenuine Expedia guest review
Need to stay at more Radissons if they are all like this one.Genuine Expedia guest review
"Nice place next to airport"
Great place to stay. All staff was great except our waitress. The room was warm and welcoming. Close to the airport, shuttle ride there and back. Park and fly :) was really niceGenuine Expedia guest review
"Nice and conveniently located hotel"
It was a good location for shopping at Cascade Station. Hotel was quiet and clean.Genuine Hotels.com guest review
"Great hotel next to PDX"
Clean,comfortable and convenient to PDX. The staff are very friendly and helpful.Genuine Expedia guest review
"Wake up call"
Well, I was very disappointed. I asked to be called at 3:30am. I called down to the desk before I went to bed and they said they would call at 3:30. I woke up at 3:00, thank goodness, as 3:30 came and no call. They showed me 5:30 on the call. So someone changed it. Thank goodness I woke up or I would have missed my plane. But overall, I will stay there […] next time I travel. Read moreGenuine Hotels.com guest review
"near the airport"
It was comfortable, being close to the airport.Genuine Hotels.com guest review
Excellent service and friendly staff.Genuine Hotels.com guest review
"Well suited hotel for the business traveler."
Nice amenities for the business traveler, good wi-fi, desk and plenty of electrical outlets. Desk pad makes a nice finishing touch. Good restaurant and bar, normally do not eat at most hotels but this is one is good.Genuine Expedia guest review
Very friendly and professional staff. Nice location. No street noise, but some airplane sound. Room was clean and in good condition. Very impressed with the attached restaurant. Beds are the sleep number product which my husband and I did not care for but might suit others.Genuine Expedia guest review
"nice hotel near airport"
great bed, clean sheets, good food, nice accommodations well worth priceGenuine Hotels.com guest review
"ok for one night"
Shuttle service was great. hallways need updating.Genuine Hotels.com guest review
"Good and Bad"
Great Restaurant and bar with outstanding staff. POOR Maid service. Day 1 = Coffee mess not cleaned and not restocked. Day 3 = Bed not made up and pillows on the floor. Day 4 = Water glass provided was shattered. Totally careless.Genuine Hotels.com guest review
Great shuttle serviceGenuine Hotels.com guest review
Great service, nice rooms and excellent happy hours.Genuine Hotels.com guest review
Great custmor services. Loved my stay.. Would stay there again.Genuine Hotels.com guest review
I had a wonderful time here. The room was very nice and clean. The front desk staff was so friendly and helpful. I ate at the Airport Cafe and had a great meal. The cheesecake was out of this world!Genuine Expedia guest review
"Well fitted hotel"
This hotel is a business travelers best friend, located near airport and business districts. Room set up with comfortable desk and supplies along with good Wi-Fi. Staff was kind and efficient.Genuine Expedia guest review
I would recommend this and I would definitely stay here again when I'm in Portland.Genuine Expedia guest review
So far so good. Very friendly staff. Love the complementary hot chocolate bar! : )Genuine Expedia guest review
"Weekend visit to see son"
The staff were friendly and helpful. My room was clean and very comfortable. I will plan a visit back in the next month. Convenient shuttle service to the airport was a plus.Genuine Hotels.com guest review
excellent service from the front desk to the cafe to the housekeeping. Very satisfied.Genuine Hotels.com guest review
"convenient and comfortable hotel"
Convenient and comfortable hotel near airport. Complimentary breakfast bags with fruit and granola bars were a nice touch.Genuine Hotels.com guest review
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