"Sleep number did not work. Flat Sleep.."
Great staff, however, I checked in left returned at 3 am, the sleep number bed did not work, too tire to call front desk, other that sleeping on a flat mat the other part of the experience was ok.Genuine Hotels.com guest review
Very pleasantGenuine Hotels.com guest review
"Very comfortable and the price is great"
Great valueGenuine Hotels.com guest review
"Reliable comfort and rest"
We usually stay her on overnights in Portland. Free parking, easy access to highway and big room with comfy bed. Really don't hear any airport noise. Staff is always friendly and helpful. Will continue to stay here.Genuine Hotels.com guest review
"Nice Place to stay."
I was in Portland to visit family and this was close to where they lived. It was a little hard to find because we came in after dark. The room was clean, comfortable and the fixtures were in great condition. I will use this property again for future visits.Genuine Hotels.com guest review
"Shuttle Service Slow (twice)"
The hotel was fine, but the last two times we've used the park-and-fly feature, we had to wait over 20 minutes for the return shuttle. That's too long.Genuine Hotels.com guest review
"Passing through Portland"
Fantastic sleep number bed.Genuine Hotels.com guest review
"New pillows please"
Good stay overall. Great service. Comfortable bed. Only negative comment is some of the pillows smelled bad. It might have been time to replace them.Genuine Hotels.com guest review
I wish I had a more comfortable Mattress :)Genuine Hotels.com guest review
"Nice and conveniently located hotel"
It was a good location for shopping at Cascade Station. Hotel was quiet and clean.Genuine Hotels.com guest review
"Wake up call"
Well, I was very disappointed. I asked to be called at 3:30am. I called down to the desk before I went to bed and they said they would call at 3:30. I woke up at 3:00, thank goodness, as 3:30 came and no call. They showed me 5:30 on the call. So someone changed it. Thank goodness I woke up or I would have missed my plane. But overall, I will stay there […] next time I travel. Read moreGenuine Hotels.com guest review
"near the airport"
It was comfortable, being close to the airport.Genuine Hotels.com guest review
Excellent service and friendly staff.Genuine Hotels.com guest review
"nice hotel near airport"
great bed, clean sheets, good food, nice accommodations well worth priceGenuine Hotels.com guest review
"ok for one night"
Shuttle service was great. hallways need updating.Genuine Hotels.com guest review
"Good and Bad"
Great Restaurant and bar with outstanding staff. POOR Maid service. Day 1 = Coffee mess not cleaned and not restocked. Day 3 = Bed not made up and pillows on the floor. Day 4 = Water glass provided was shattered. Totally careless.Genuine Hotels.com guest review
Great shuttle serviceGenuine Hotels.com guest review
Great service, nice rooms and excellent happy hours.Genuine Hotels.com guest review
Great custmor services. Loved my stay.. Would stay there again.Genuine Hotels.com guest review
"Weekend visit to see son"
The staff were friendly and helpful. My room was clean and very comfortable. I will plan a visit back in the next month. Convenient shuttle service to the airport was a plus.Genuine Hotels.com guest review
excellent service from the front desk to the cafe to the housekeeping. Very satisfied.Genuine Hotels.com guest review
"convenient and comfortable hotel"
Convenient and comfortable hotel near airport. Complimentary breakfast bags with fruit and granola bars were a nice touch.Genuine Hotels.com guest review
Met there before visiting family, great place with excellent shuttle service to PDX. Front counter help was also great. Would stay there again if flying in to PDX.Genuine Hotels.com guest review
Our flight was early, we checked hotel.com and good choice, we love it friendly staf, large room with All the amenities. Check their restaurant also had great dimner. I will recomendGenuine Hotels.com guest review
"Clean, Comfortable, and Convenient"
The room was clean and bed comfortable. I was only there one night so can't rate the service, but front desk was friendly and helpful. Breakfast was not included, but they had complimentary coffee, tea, and a "to go" bag with water, a granola bar, and fresh fruit in the lobby. The hotel was close to the airport with a free shuttle.Genuine Hotels.com guest review
Amazing beds! Clean rooms a little out of date but the amazing beds make it worth it. There are train tracks close to the hotel but that is the best downfall.Genuine Hotels.com guest review
"Great place to stay"
I was very happy with my stay. The room was excellent with lots of extras. The bed was comfy. I will stay there again.Genuine Hotels.com guest review
The room and stay was very nice, although the room air circulation was a little too humid and we couldn't get it right - otherwise condition would have been 5. Computer/fax service was very helpful and worked well.Genuine Hotels.com guest review
We arrived for a late check in due to our flight schedule as noted on the reservation. The hotel was at maximum capacity and because of a booking discrepancy, our room was not available for the first night of our six day vacation. We had reserved a room with a king bed. The front desk personnel put us in another room with a smaller, queen bed. They […] also offered us a complimentary breakfast voucher for the inconvenience. The next day I asked the front desk for a room with a king bed as in keeping with my reservation. The desk attendant told me that he would find a room that would meet my needs. When we returned to the hotel that afternoon, we were given a one bedroom suite. Overall, we had a very comfortable stay. The staff personnel conducted themselves in a professional manner and they were extremely courteous. Read moreGenuine Hotels.com guest review
"Get away in Portland."
The hotel waa very nice; it was clean and comfortable .Genuine Hotels.com guest review
The beds were super uncomfortable, they are supposed to be sleep number beds but they really don't work at all beyond making a lot of noise. The hall ways are kept super dark and the elevator in the lobby runs super slow. The staff were friendly and the rooms clean but I feel like this is a hotel catering to older folks, since there is a plastic shower […] chair in the bathroom. Read moreGenuine Hotels.com guest review
great spot, clean, quiet room at a good price, parking for trip and shuttle services to and from airport great, will use again.Genuine Hotels.com guest review
Really nice staff. Homey feeling. Comfortable sleep number bedsGenuine Hotels.com guest review
"Cost-efficient, quality, and overall terrific"
If you're looking for something fancy, this isn't the place. However, if you want a stay that's quality, very comfortable, has relatively large rooms, and can provide a cost-efficient alternative to hotels located closer to the city center, I highly suggest this place. While it's a little out of the way, it's literally just a 15 minute drive with a […] car into the main parts of the city from this hotel. The area is super quiet (you won't here a single plane), the rooms are a lot bigger then I expected (including a nice couch area), and the customer service is solid. The only caveat: you definitely need a car. There's no public transportation by this place, but since we were apartment hunting, we needed a car to get around PDX anyway. Two very strong thumbs up overall! Read moreGenuine Hotels.com guest review
great stay, the Radisson Hotel meet all our needs.Genuine Expedia guest review
"very nice hotel"
I always stay at the Radisson by the airport when I travel to and from Delaware. I really like this hotel. I have tried other hotels in the area before and I wouldn't recommend you wasting your time with the others. the last few years I have only stayed at the Radisson. It is close to all the car rentals. I usually fly in and stay that night at the […] Radisson and the next morning get shuttle to pick up my car rental, to visit family in McMinnville and Corvallis. on my way back to Delaware I take my car back and get shuttle to the Radisson for the night for early flight back home. I take the shuttle to airport in the morning, and I am on my way home. Read moreGenuine Expedia guest review
"Terribly rude staff."
The front desk attendants at this Radisson were completely awful. They were rude and unhelpful. I paid and booked this hotel through Expedia and they refused to give me my room keys until I payed 150 dollars up front in cash. The hotel staff assured me that the cash would be kept safe until the time of check out in an envelope under the check out desk […] but they said they could not provide me with any receipt for my money or any written assurance of its safety. I told them I did not have 150 dollars in cash on me and they told me to "Stay at the Ramada Inn across the street." I was forced to look for another hotel after flying eight hours that day! Read moreGenuine Expedia guest review
Response by Radisson Hotel Portland Airport On behalf of the staff at Radisson I apologize for the concerns you shared about your experience at this hotel. I will be investigating further to find out what went wrong at check in and why you were treated rudely. You did not mention a reason why you were asked for a cash deposit - we normally do not accept cash deposits, but require a valid credit card prior to check in.
My stay was very pleasant. No problems at all.Genuine Hotels.com guest review
Excellent Hotel. A bit out of the way but everything was just perfect with our stay.Genuine Hotels.com guest review
"great overnight stay"
I was just atP DX for one night and this hotel worked well - great price, very nice room. I arrived after dark so having GPS was helpful as getting to the hotel was a bit convoluted. The staff was very helpful, professional and friendly. The only downside was someone arrived at 12:30am (above me on 4th floor - reserved for regular/ vip guests?) and […] 'clomped around' for an hour and then got up at 6am and 'clomped' some more. My sleep was interrupted ..I should have used the complimentary ear plugs after all !! lol. I would stay here again. Read moreGenuine Hotels.com guest review
"Just right for us"
We very much enjoyed our stay here. We were at the hotel for 7 nights. The location was perfect for our needs. The staff was great and the hotel was very clean and quiet.Genuine Expedia guest review
Nice, quiet location. Good shuttle service to the terminal. Clean rooms and pleasant, helpful staff.Genuine Hotels.com guest review
"An excellent place to relax"
My wife, four year old daughter and I had a great night at the Radisson. We ate a very good meal at their restaurant. This was a great way to spend our last day on vacation.Genuine Hotels.com guest review
Nice and clean! Very pleased with our stay! Close proximity to airport and city.....Genuine Expedia guest review
"OK if just passing through"
The stay was fine but the room smelled weird and the parking was horrible.Genuine Hotels.com guest review
"Great 4 business travelers"
Hotel is 10 to 15 mins. away from the airport. Room was clean and good size, really comfortable beds. Friendly registration desk attendants.Genuine Expedia guest review
"Very clean, great grab and go bag in the morning."
The staff were friendly and the rooms were clean. The bed was extremely cozy and comfortableGenuine Expedia guest review
When we arrived the air conditioning unit was in the wall and you could literally see through to the outside and it was not cooling, called maintenance and they taped up so bugs and air could not come in or escape! The sheets did not look like they had been washed. There was chinese food left in refrigerator and it stunk up the room! We were comped […] $36 for 3 people to eat at restauant, which was not even 1/2. The food is delicious at the restaurant, we ate there almost every meal. The staff was very nice. Read moreGenuine Expedia guest review
Response by Radisson Hotel Portland Airport On behalf of the entire team at Radisson I apologize for the concerns you shared about your recent stay at our hotel. I have addressed these issues with our housekeeping and maintenance teams and we are working diligently to determine what went wrong and make necessary corrections. I appreciate the feedback and hope you will give us an opportunity in the future to exceed your expectations.
"A surprisingly restful retreat"
Perfect for late night arrival to drive south the next morning. Staff and rooms are great; no complaints. The extra "Grab and Go" meals are a nice touch if you don't have the time for a real sit-down meal. We were there on a beautiful early fall day and the view out the window was lovely; turning leaves, ducks on the water, clear sky.Genuine Hotels.com guest review
I stayed here one night for a business trip. My room was near the ice machine, and I guess that's what caused a wall of the room to shake at 1 am, 3 am and 5 am. Doors slammed throughout the night, too. I complained to the front desk when checking out. I only got a shrug by the front desk clerk, and a, "Well, we had a sports team staying here last night." […] Guess that somehow justifies my sleepless night? Never staying here again. Also, I was charged for two iced teas in the restaurant because I had asked for a refill. Ridiculous. Read moreGenuine Expedia guest review
Response by Radisson Hotel Portland Airport I am very sorry to hear that your stay was unsatisfactory. This is not up to our usual high standards and I will be following up on each of your concerns to find out what went wrong. I have reviewed your comments with our Director of Food and Beverage and he confirmed that it is not our policy to charge for refills on iced tea. We will be following up with the server involved to insure this does not occur again. Again, please accept my sincere apology.
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