All hotels in Southfield, Michigan, United States of America
1 room, 2 adults
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27033 Northwestern Hwy, Southfield, MI, 48034, United States of America, ‏‎855-239-9485
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Hotels.com reviewsTripAdvisor reviews
4.0 / 5Excellent

Score breakdown (from 397 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    3.9
  • Neighborhood
    4.0
3.0 / 5Good
"Major Renovations get in way"
Hotel is torn up for renovations, gym not available, minimal dining options in hotel and not much nearby. Rooms ok however.
Genuine Hotels.com guest review
2 night business trip May 6, 2015
Kevin
US
3.0 / 5Good
"Hotel under construction"
The Hotel was easy to find but the roads heading to hotel were terrible. The Hotel was under some major construction and the front desk had a little table and computers to check in. The front desk was very nice and gave us some directions for restaurants and listings of Malls to check out while our room is getting to be cleaned. Overall it was alright for a one night and reasonable price.
Genuine Expedia guest review
Other trip May 11, 2015
sophia
US
4.0 / 5Excellent
"Detroit Marriott Southfield - Perfectly nice"
Nothing to complain about. Room was clean and ready to go. Restaurant under construction but they provided an alternate room for breakfast. No problems.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
Benjamin
US
4.0 / 5Excellent
"Great hotel but going through some renovations"
The hotel is pretty nice as I have stayed in a lot of different Marriotts all throughout the United States. This is difinitely 4.0 to a 4.2 star hotel. Granted I didn't at the restaurant or swim in the pool. It was clean, safe and the room was comfortable and clean. You can smell residual smoking from long ago, but that is only if you have keen sense of smell. The bed was very comfortable and there was hardly any noise.
Genuine Expedia guest review
Other trip Apr 28, 2015
Rob
US
4.0 / 5Excellent
Even though dining area was under construction, I could not here any noise.
Genuine Expedia guest review
Other trip Apr 26, 2015
Ken
US
5.0 / 5Outstanding
"Nice Stay In Southfield"
Very comfortable and relaxing. Just needed a refrigerator.
Genuine Hotels.com guest review
1 night trip with friends Apr 18, 2015
Alexis
US
5.0 / 5Outstanding
"great service"
I loved my stay but the road leading to the hotel was terrible really needs to be repaired. Your staff was extremely nice and helpful
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Sharon
US
5.0 / 5Outstanding
"IT WAS VERY NICE HOTEL WE HAVE STAYED THERE BEFORE"
WE WILL STAY THERE A GAIN ITS ANICE HOTEL WELL KEPT VERY NICE PRSONAL
Genuine Expedia guest review
Other trip Apr 16, 2015
ANDY
US
1.0 / 5Poor
"So disappointed"
I am a lifetime platinum member of Marriott. I cannot believe what a horrible situation I walked into last night at the S'field Marriott in MI. The hotel was a "deal" on Hotels.com, so I expected it was under renovations when I booked. I pulled in after a long day of travel to be greeted by 2 busloads of raucous people. I couldn't even hear the front desk reservations person give me room instructions. As the people entered the lobby, it was total bedlam. Within 5 minutes, I heard a call come in for security. Only one elevator was working (they are waiting for a part), so the wait was long. The manager told me that I could not collect points because the reservation was made by a third party. My reservation is for 11 days. I was given breakfast tickets in lieu of bonus points since the consierge lounge wasn't open. That is the protocol for my status, but I had to ask for them. Not offered to me. When I came down to breakfast, I waited 15 minutes to be seated. The service was terrible and the food worse. The oatmeal was cold, pancakes rubbery and the eggs were gone. The only good thing was the coffee and the strawberries. Now, Hotels.com wants to penalize me with a one-night charge for cancelling my reservation to move to another hotel. My husband is due here tomorrow and he will be furious with me. This is my second issue with hotel choices in Hotels.com. I hope they will be courteous and remove charges from my cc so that I can find something more suitable.
Genuine Hotels.com guest review
11 night business trip Mar 27, 2015
Margaret
US
3.0 / 5Good
"Not a 3 1/2 star hotel to me."
Unless your on the 5th or 6th floor, this hotel is a 2 star. Chipped paint on the walls, stains on carpet and desk chair. I was originally on the 4th floor and demanded a cleaner better room. Will not stay here again.
Genuine Hotels.com guest review
3 night business trip Mar 2, 2015
A Traveler
US
2.0 / 5Fair
"Awful sofa bed. Should have been replaced"
Booked a room for 4 adults. I know it said room will acomadate 4 people to sleep the king bed was fine. However the sofa couch roll out should have been replaced years ago. Maybe fit for a child weighting 30-40 pounds. Both our husbands had no choice but to roll up that sleeper & sleep on the floor. Marriott in Southfeild Mi room 229. We are not young the husbands are 60 & 62-was really hard on their backs. First time booking with Expedia was not a good experience . We checked in around 3 pm but got back from our Garth Brooks concert at 3:30 am to find second sleeping area could not be used. Roger & Sherry Zielinski Bay City Mi
Genuine Expedia guest review
Other trip Mar 7, 2015
Roger
US
4.0 / 5Excellent
"good value"
Met all of our needs and only spent $80 total. Would stay again.
Genuine Expedia guest review
Other trip Mar 3, 2015
Beth
US
5.0 / 5Outstanding
"Good experience - would recommend"
We had a very nice stay. The hotel was in excellent condition and the staff were all friendly, helpful, and efficient. Overall, a very good experience.
Genuine Hotels.com guest review
1 night family trip Feb 27, 2015
Mark
US
3.0 / 5Good
"OK Hotel, Good location"
I am submitting my comments on the experience to your customer service area. Marriott is OK. Expedia dissapointing.
Genuine Expedia guest review
Other trip Mar 2, 2015
Luis
US
3.0 / 5Good
"Just ok stay"
It was just average. There were a lot of kids running through the halls. There were no menus to order food at night.
Genuine Hotels.com guest review
Response by Detroit Marriott Southfield
Thank you so much for taking the time to share your comments regarding our location. We value the feedback from our guests, much like yourself, and use the comments to discuss ways to better improve our services. We have shared your comments with the appropriate department leaders so we may improve our levels of service. Thank you again for taking the time to share with our team.
1 night trip Feb 21, 2015
Ivorie
US
4.0 / 5Excellent
"fair service"
The location was great.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"A+++"
Great hotel
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Marriott Southfield"
It was great!! The staff was amazing and the hotel was clean neat and safe.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Tiera
US
3.0 / 5Good
"Hotel review"
nice hotel. heat wasn't working well.
Genuine Hotels.com guest review
Response by Detroit Marriott Southfield
Thank you so much for choosing our location and providing feedback on your most recent stay. I apologize the heating was not working up to satisfaction as this is not typical of the service we provide. I have discussed the matter with the approprite team leaders to ensure this does not happen in the future. I want to thank you again for taking the time to providing feedback as we are always look for ways to improve.
1 night romance trip Feb 14, 2015
Philip
US
3.0 / 5Good
"Hotel needs upgrading"
The hotel room was outdated. The furniture was worn and the sofa was dirty. The mattress was worn and uncomfortable. The lobby was cold, elevator was dirty and the overall experience is not what I'm used to at a Marriott Hotel.
Genuine Expedia guest review
Other trip Feb 18, 2015
A Traveler
US
1.0 / 5Poor
I reserved my stay about 1-2 wks in advance. The room i was given on the day of check in (316) had dried urine on the toilet, a visibly soiled sofa and chair that had dried many times. I reported this to front desk so they switched me to 317 directly across the hall. The only difference here was that the toilet didnt have dried urine on it. Upon reporting this the security guard came and removed the chair from the room and stated he couldn't replace the chair that night. Of it was never replaced. I was given a receipt stating my charges of approx. $194 but my card was charged approx. $228.
Genuine Expedia guest review
Other trip Feb 17, 2015
Kay
US
4.0 / 5Excellent
"Nice hotel -"
Staff was very friendly and attentive. My only (minor) complaint is the heater would put out cold air and then hot air to keep the room at 68 degrees. At times, I was cold.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
3.0 / 5Good
"nice hotel. Convenient to most locations."
Two complaints. 1. there were some very noisy people on my floor on Saturday. They were running up and down the hall until the wee hours of the morning. 2. The dinner I had in the restaurant was less than optimal. The service was very good, but the food was not. the onion soup was not very hot and had limited broth. The salmon was very good, but the risotto left something to be desired and the carrot cake was stale. Compliments Breakfast and lunch were very good and the wait staff were accomodating and gracious. Front desk staff were very friendly and greeeted every guest as they arrived.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel rooms"
Very nice hotel. Rooms have a strange scent but very nice and clean overall.
Genuine Hotels.com guest review
2 night romance trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Detriot Marriott"
The supervisor was very rude and had a Nasty attitude....... Very unprofessional...... Besides her, everything else was fine
Genuine Hotels.com guest review
1 night trip with friends Jan 30, 2015
Ariel S
US
2.0 / 5Fair
"NOT HAPPY"
WE UNDERSTOOD THERE TO BE BREAKFAST BEFORE WE MADE RESERVATION AND THERE WAS NOT THIS WAS A REQUIREMENT FOR OUR FAMILY, THEREFORE WE WILL NEVER STAY THERE AGAIN
Genuine Hotels.com guest review
3 night business trip Jan 28, 2015
CITY IMPORT GALLERY
US
3.0 / 5Good
"OK if you need to stay in Southfield."
Hotel rooms were dated, but fine. Service in restaurant was very poor. Convenient location to Southfield businesses.
Genuine Hotels.com guest review
1 night business trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Wonderful! :)"
I had a wonderful stay at the Marriot in Southfield. The staff was excellent in all areas of service from the front desk, to hoskeeping, to the restaurant/bar.
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel for the auto show"
Friendly welcoming staff made all the difference. Great location for the auto show.
Genuine Expedia guest review
Other trip Jan 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Awesome"
Very nice hotel
Genuine Hotels.com guest review
2 night family trip Jan 9, 2015
Deanna
US
4.0 / 5Excellent
"Would stay again."
Room was fine, comfortable and clean. Some furniture needs to be updated but you can tell they are in the process of it, hallways were worse then room. I'm more upset the pool was closed, that is one of the reason I booked this one, though they did say the Courtyard by Marriott next door was letting their guests come over and use the pool. Still... we'd have to walk outside in the cold.
Genuine Hotels.com guest review
1 night family trip Dec 5, 2014
Sarah
US
2.0 / 5Fair
"Sub par room and customer service attitiude"
Disappointing. When I arrived I was told a 2 double bed room was not available. I was offered a king bed with a let out sofa in a take it or leave it manner. The room was sub par. The ceiling was dusty, pictures missing from the wall, dresser drawer was damaged and plumbing faucet in sink was loose.
Genuine Hotels.com guest review
2 night family trip Nov 27, 2014
william
US
4.0 / 5Excellent
"its ok"
It served its purpose. Was only there to sleep and take a shower
Genuine Hotels.com guest review
1 night family trip Nov 22, 2014
Karen
US
3.0 / 5Good
"WOrth the money if you don'y pay too much"
My stay was adequate. Staff were excellent and friendly. Location good. But the property itself is tired and in need of updating. Tables and chairs in the lobby show signs of age. Hallway carpets frayed. Room surfaces tattered. In general amenities are what you would expect at a business hotel. I think that the hotel is acceptable, but not outstanding in any way.
Genuine Hotels.com guest review
3 night family trip Nov 19, 2014
Thomas
US
2.0 / 5Fair
Horrible road going to hotel. Disgusting food. Will never stay here again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
2.0 / 5Fair
"Un-pleasantly surprised"
We felt as though we had been assigned a "last resort" room. We reserved a 2-queen beds room and upon arrival we were offered 1 king bed and a pull out bed. It was me and my son so clearly that was not going to work. It was only then that the clerk begrudgingly said "you can have a first floor room" but conveniently ommitted the fact that the room was tucked away in a corner, had no mini frig or able that actually worked continuously. We were not asked upon checkout whether or not we enjoyed our stay and both my son and I knew they didn't ask because they knew the response would not be favorable. I expected more from a Mariott.
Genuine Hotels.com guest review
5 night family trip Nov 11, 2014
Terri
US
4.0 / 5Excellent
"Comfortable"
Over all comfortable could use some upgrades. I was there for a wedding so it served the purpose. Beds are comfortable and it was centrally located.
Genuine Hotels.com guest review
1 night trip Oct 11, 2014
Michelle
US
3.0 / 5Good
"x"
David, in the restaurant, was a joy to meet. At the 3 breakfasts that we had, he gave excellent, pleasant service. He also helped with luggage on leaving. If he is there when we return to Detroit, we will probably come to the Marriott.
Genuine Hotels.com guest review
3 night family trip Oct 10, 2014
Enacio
US
3.0 / 5Good
"Just ok"
The hotel provided the basics but not up to the standard that I have experienced in other Marriottes. For that area, I would probably look at another hotel next time.
Genuine Expedia guest review
Other trip Oct 14, 2014
Walt
US
3.0 / 5Good
No consideration for a power outage & on-site bar expensive
Genuine Hotels.com guest review
2 night business trip Sep 20, 2014
A Traveler
US
3.0 / 5Good
"Power Outage"
It Was My Bday9/20 And I Went To The Marriot.. It Rain And Power Went OUT for three hr... They gave glo sticks to those that stayed but i had a candle.. About midnitish It Return And That Was That But I Didnt Like That I Was On The Bottom Floor Near Pool Area...
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Virgo
US
5.0 / 5Outstanding
"All you need"
Its all you really need for a business trip. Close enough to the 'business sector' of Southfiled / Troy MI. Clean room with free WiFi. Even a restaurant in the hotel. Only gripe was the cable quality was shotty. Easily over look that though.
Genuine Hotels.com guest review
5 night business trip Sep 7, 2014
A Traveler
US
3.0 / 5Good
"POOR SERVICE"
Hotel is a little out dated. The room was comfortable, but the power was out for almost 3 hours. The hotel refused to give any type of compensation for this.
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
A Traveler
US
4.0 / 5Excellent
Good experience. Room was good. Enjoyed breakfast being included
Genuine Expedia guest review
Other trip Sep 20, 2014
A Traveler
US
1.0 / 5Poor
"Very tired hotel"
This hotel hasn't been upgraded in 15 years. I would not return.
Genuine Expedia guest review
Other trip Sep 13, 2014
A Traveler
US
4.0 / 5Excellent
"A nice night away from home"
Attended an event a few minutes from hotel. Conveniently located near/at the Telegraph/I-696 mixing bowl. Very friendly, helpful staff. Clean, well maintained room. Would definitely stay again.
Genuine Hotels.com guest review
1 night romance trip Sep 6, 2014
A Traveler
US
4.0 / 5Excellent
"Staff / hotel great, air conditioner not so much"
The hotel was nice enough, clean - particularly liked the comfort of the pillows/bed. Staff was very sweet, pleasant. However, the air conditioner was very loud and kep cycling thru the night and woke me up repeatedly... that part was not good... would have liked a more stable (quieter) form of room temp. :)
Genuine Hotels.com guest review
1 night trip Sep 6, 2014
Sue
US
5.0 / 5Outstanding
Good Hotel for the weekend for the price . My room was in the 6th floor, very quiet. Easy way to the freeway. Breakfast you have to pay.
Genuine Hotels.com guest review
2 night trip Aug 22, 2014
Leo
US
5.0 / 5Outstanding
"Great!!!!"
The stay was amazing! Only one thing, we booked 2 double bed rooms, but got 2 king sized bed rooms. They did have roll away beds, so it was fine. Other than that, we loved it!
Genuine Hotels.com guest review
2 night family trip Aug 1, 2014
ATC
US
5.0 / 5Outstanding
"Great Stay"
Excellent customer service with all the amenities. Good location and Minutes from downtown.
Genuine Hotels.com guest review
2 night business trip Aug 8, 2014
Nate
US
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